Question Android 12 - Motorola Edge 20

Any news when Android 12 will hit device seeing as it's as near to stock Android as can be can't see it taking to long then again it's Lenovo so who knows probably Q1/Q2 2022 , maybe beta first
I'm assuming it's quarterly security updates as well seeing as I'm on September and it's nearly December ,

No news on that yet I think, except we will get it.
I got the November security patch last week though. Moto seems to have improved on updates.

guitarsmurf2501 said:
No news on that yet I think, except we will get it.
I got the November security patch last week though. Moto seems to have improved on updates.
Click to expand...
Click to collapse
Really I'm still September security with no update when check system updates , UK Or ?

DoobyDroid said:
Really I'm still September security with no update when check system updates , UK Or ?
Click to expand...
Click to collapse
I'm in Belgium

guitarsmurf2501 said:
I'm in Belgium
Click to expand...
Click to collapse
Ah explains it then maybe UK soon then will try VPN Belgium lol

Received December security patch in India

imrusty said:
Received December security patch in India
Click to expand...
Click to collapse
Received December Security Patch in AU/NZ

imrusty said:
Received December security patch in India
Click to expand...
Click to collapse
I'm also from India but still haven't received any update did you used vpn?

DoobyDroid said:
Any news when Android 12 will hit device seeing as it's as near to stock Android as can be can't see it taking to long then again it's Lenovo so who knows probably Q1/Q2 2022 , maybe beta first
I'm assuming it's quarterly security updates as well seeing as I'm on September and it's nearly December ,
Click to expand...
Click to collapse
Starting from Februari Motorola will roll out Android 12.
Source: https://www.motorola.com/blog/post?id=387

karan8866 said:
I'm also from India but still haven't received any update did you used vpn?
Click to expand...
Click to collapse
Nope.

imrusty said:
Nope.
Click to expand...
Click to collapse
Which variant you have 6gb or 8gb?

It's out already in brasil. Can we flash this on reteu anyway?

Android 12 hitting UK now with march security patch, build S1RG32.53-18-11, size 1.08GB

allrightlite said:
It's out already in brasil. Can we flash this on reteu anyway?
Click to expand...
Click to collapse
Yes. I flash my Indian device with Brazil firmware using Rescue tool.
Just replace folder before it begin to flash device.
lolinet mirrors - firmware, software, iso etc.
lolinet mirrors - powered by h5ai
mirrors.lolinet.com

ankit360 said:
Yes. I flash my Indian device with Brazil firmware using Rescue tool.
Just replace folder before it begin to flash device.
lolinet mirrors - firmware, software, iso etc.
lolinet mirrors - powered by h5ai
mirrors.lolinet.com
Click to expand...
Click to collapse
Thx, did download now.
Do you mean the LMSA tool?
And which folder do I have to replace?

allrightlite said:
Thx, did download now.
Do you mean the LMSA tool?
And which folder do I have to replace?
Click to expand...
Click to collapse
Rescue and Smart Assistant Tool - Motorola
<h6><span style="color:#FFFFFF"><strong>Our Rescue and Smart Assistant tool</strong><br />can help diagnose and resolve issues on your<br />Motorola phone or Lenovo phone/tablet.</span></h6>
www.motorola.com
Location is somewhere in c / program data. Application will show you exact path while it download original android 11 firmware.
Ones it's ready for flashing delete / move android 11files inside folder and replace it with android 12. Make sure model number is matching with your device. It working perfectly on my Indian device without any noticeable issue.

ankit360 said:
Rescue and Smart Assistant Tool - Motorola
<h6><span style="color:#FFFFFF"><strong>Our Rescue and Smart Assistant tool</strong><br />can help diagnose and resolve issues on your<br />Motorola phone or Lenovo phone/tablet.</span></h6>
www.motorola.com
Location is somewhere in c / program data. Application will show you exact path while it download original android 11 firmware.
Ones it's ready for flashing delete / move android 11files inside folder and replace it with android 12. Make sure model number is matching with your device. It working perfectly on my Indian device without any noticeable issue.
Click to expand...
Click to collapse
Thx. And the software channel keeps the same after the update, so that future updates working?
So, the whole folder cleaning up and replaced with all data of the 3.2GB zip? Just to be sure that the software channel keeps.

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For me this is temporary solution. Ones moto release firmware in my region i will switch it back .
Note this process will wipe all data pls take backup

ankit360 said:
For me this is temporary solution. Ones moto release firmware in my region i will switch it back .
Note this process will wipe all data pls take backup
Click to expand...
Click to collapse
Thx, but isn't it the same at all? Shouldn't working updates over the retin channel, although it done by this way?
Switch back by losing all data again? Just to be clear, this is without open bootloader, right?

Related

BLA-L29 8.0.0.128(C432) for Mate 10 Pro Europe now available with FunkyHuawei

Changelog :
FunkyHuawei‏ on twitter :
This update optimizes system performance and stability."
And seems adds some more VoLTE and VoWIFI support for new carriers.
Also the security patch is January! [emoji6]
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sonydesouza said:
Changelog :
FunkyHuawei‏ on twitter :
This update optimizes system performance and stability."
And seems adds some more VoLTE and VoWIFI support for new carriers.
Click to expand...
Click to collapse
OTA Update or from FunkyHuawei ? I have BLA-L29 8.0.0.127 (C432).
sly68 said:
OTA Update or from FunkyHuawei ? I have BLA-L29 8.0.0.127 (C432).
Click to expand...
Click to collapse
From funkyhuawei...
sonydesouza said:
From funkyhuawei...
Click to expand...
Click to collapse
Thanks for your fast answer. All work fine with this latest firmware 128 ?
Are you using two sims ? Because I have two sims and when I updated my firmware from 120 to 127 by OTA I have problem marking call from car by Bluetooth. I attach my Dual SIM Settings.
Are you using all updates from FunkyHyawei or OTA too ?
sly68 said:
Thanks for your fast answer. All work fine with this latest firmware 128 ?
Are you using two sims ? Because I have two sims and when I updated my firmware from 120 to 127 by OTA I have problem marking call from car by Bluetooth. I attach my Dual SIM Settings.
Are you using all updates from FunkyHyawei or OTA too ?
Click to expand...
Click to collapse
Sorry I forgot attach screen.
sly68 said:
Thanks for your fast answer. All work fine with this latest firmware 128 ?
Are you using two sims ? Because I have two sims and when I updated my firmware from 120 to 127 by OTA I have problem marking call from car by Bluetooth. I attach my Dual SIM Settings.
Are you using all updates from FunkyHyawei or OTA too ?
Click to expand...
Click to collapse
I'm not using two sims.
But with 127, i read that some people on french forum had problems with Bluetooth in some cars too and some not...
For now, i'm using only OTA update...
sly68 said:
Sorry I forgot attach screen.
Click to expand...
Click to collapse
Sorry, it's not right attachment I try my cv60 panoramic camera
Does Funkyhuawei releases official updates? Why it is paid? why Huawei does not give us official updates for free? i dont understand...
also i have BLA-L09 8.0.0.128(C432). why huawei does not solve locksreen notification expand and smart lock problem?
Regionella said:
Does Funkyhuawei releases official updates? Why it is paid? why Huawei does not give us official updates for free? i dont understand...
Click to expand...
Click to collapse
Huawei are slow.
And some people are greedy.
FunkyHuawei has nothing to do with Huawei.
And as he (duraaraa) see it, you give him a donation and you get credits in return. So technically he's not selling firmware, but selling credits to use FH.
After updating to b128, Playstore switched from Certified Device to Uncertified. Anyone else can check?
Pretoriano80 said:
After updating to b128, Playstore switched from Certified Device to Uncertified. Anyone else can check?
Click to expand...
Click to collapse
This happens when a newly built update is first released. After a while, it will be certified again.
Pretoriano80 said:
After updating to b128, Playstore switched from Certified Device to Uncertified. Anyone else can check?
Click to expand...
Click to collapse
Try clearing the cache for play app
lawtq said:
Try clearing the cache for play app
Click to expand...
Click to collapse
I already did that, several times. I'm pretty sure is like duraraa said, it might take some time after the update kicks in and gets certified.
why dont use this method : https://forum.xda-developers.com/mate-10/how-to/guide-mate-10-flash-oreo-update-package-t3716814 for free
Pretoriano80 said:
I already did that, several times. I'm pretty sure is like duraraa said, it might take some time after the update kicks in and gets certified.
Click to expand...
Click to collapse
Usually takes a week or 2.
hoangtu2410 said:
why dont use this method : https://forum.xda-developers.com/mate-10/how-to/guide-mate-10-flash-oreo-update-package-t3716814 for free
Click to expand...
Click to collapse
It's not on FF yet.
Is expanding notifications on the lockscreen working? it is buggy in the "old"versions
Every new update is worse than previous,scrolling lag everywhere lol
micr0g said:
Every new update is worse than previous,scrolling lag everywhere lol
Click to expand...
Click to collapse
Lol, what scrolling lag? Never had lag with this device. But i also changed animations from 1x to 0.5x.
ante0 said:
Usually takes a week or 2.
It's not on FF yet.
Click to expand...
Click to collapse
http://pro-teammt.ru/firmware-database/?firmware_model=bla-l29&firmware_page=0
rebrand to c636 then go

I am not receiving updates on my moto x4

I have a moto x4 that I flashed stock ROM on and I don't seem to be getting OTA updates.
It is still on December 1, 2017, security patch.
does anybody have any thoughts for me?
motorolax4 said:
I have a moto x4 that I flashed stock ROM on and I don't seem to be getting OTA updates.
It is still on December 1, 2017, security patch.
does anybody have any thoughts for me?
Click to expand...
Click to collapse
X4 model? Android version?
If you have the XT1900-1 retus you can flash the android one version that is currently on Android 8.1 and then OTA to the Aug security patch.
AndroidOne OPW28.3 firmware
I have the xt1900-1 on android 8.0 and December 2017 security patch. What if my device isn't an Android one phone though.
motorolax4 said:
I have the xt1900-1 on android 8.0 and December 2017 security patch. What if my device isn't an Android one phone though.
Click to expand...
Click to collapse
As long as you're XT1900-1 retus you can flash the amazon, android one, or moto retail firmware as you see fit.
There are some small differences you can read about them here: https://www.droid-life.com/2017/11/13/moto-x4-review-regular-vs-android-one/
They are all very similar but the AndroidOne version gets updates the fastest because they are managed by Google and not Lenovo/Motorola. The link to the AndroidOne firmware will give you 8.1 with June patch. You can take the next two OTA's to the Aug patch.
I took the plunge to Android 9 (LineageOS 16) and so far it's great.
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ptn107 said:
As long as you're XT1900-1 retus you can flash the amazon, android one, or moto retail firmware as you see fit.
There are some small differences you can read about them here: https://www.droid-life.com/2017/11/13/moto-x4-review-regular-vs-android-one/
They are all very similar but the AndroidOne version gets updates the fastest because they are managed by Google and not Lenovo/Motorola. The link to the AndroidOne firmware will give you 8.1 with June patch. You can take the next two OTA's to the Aug patch.
Click to expand...
Click to collapse
Besides reflashing, do you have any ideas as to why I'm not receiving updates?
What would flashing to 8.1 gain me.
Isn't 8.1 sort of buggy?
Thanks so much for your help.
motorolax4 said:
Besides reflashing, do you have any ideas as to why I'm not receiving updates?
What would flashing to 8.1 gain me.
Isn't 8.1 sort of buggy?
Thanks so much for your help.
Click to expand...
Click to collapse
I don't know why OTA's would be held back. I assume the manual check for updates does nothing then. Some people have tried things as simple as removing the sim card and checking for updates, or even factory resets. I don't know if either would do anything. I had the July OTA held until the Aug one came out and I took both at the same time. Never knew why the July one was never offered.
8.1 is not buggy. It had a problem with adb over usb when it first came out but that was long ago. It's stable. Flashing 8.1 gets you up to the Aug security patch. Otherwise the Moto Retail is 8.0 and only on the June patch. I don't know what the Amazon version is up to but I'm guessing it's the same as the Moto retail.
motorolax4 said:
Besides reflashing, do you have any ideas as to why I'm not receiving updates?
What would flashing to 8.1 gain me.
Isn't 8.1 sort of buggy?
Thanks so much for your help.
Click to expand...
Click to collapse
Isn't this a software channel thing?
QWZR II said:
Isn't this a software channel thing?
Click to expand...
Click to collapse
In what way do you think that it is a software channel thing?
motorolax4 said:
In what way do you think that it is a software channel thing?
Click to expand...
Click to collapse
Maybe you flashed the wrong image for your software channel, I have the brazilian variant, if I flash the Android One, I'll not receive OTA because my software channel is retbr.
abrfilho said:
Maybe you flashed the wrong image for your software channel, I have the brazilian variant, if I flash the Android One, I'll not receive OTA because my software channel is retbr.
Click to expand...
Click to collapse
My channel is retus.
I'm still learning a lot. Do you know what determines the software channel? Is it the hardware, or the software?
motorolax4 said:
My channel is retus.
I'm still learning a lot. Do you know what determines the software channel? Is it the hardware, or the software?
Click to expand...
Click to collapse
That I do not know.
motorolax4 said:
My channel is retus.
I'm still learning a lot. Do you know what determines the software channel? Is it the hardware, or the software?
Click to expand...
Click to collapse
It's the hardware that determines, I installed Android One on my phone once, the software channel remained unchanged.
For your phone you search at androidfilehost.com for the Motorola Firmware Team profile, you can install the ROMs that doesn't have amz on the name, I suggest you to install, if you'll install, the latest one, just look at the name.
AMZ stands for Amazon
Fi is for Android One version
The other is retail.
motorolax4 said:
In what way do you think that it is a software channel thing?
Click to expand...
Click to collapse
Check out this thread, https://forum.xda-developers.com/mo...droid-one-firmware-to-unlocked-t3744283/page5
I'm not sure if they ever got changing software channel down, but if they did I'm almost certain you'd need root, like others have said best bet is to find the proper factory firmware for your device.

Honor 9 Lite Android Pie 9.1 a available

Just noticed that there's a new version available. Has anybody been able to download it?
I have tried, but without success.
http://update.hicloud.com:8180/TDS/data/files/p3/s15/G3991/g1755/v243403/f1/full/changelog.xml
http://update.hicloud.com:8180/TDS/data/files/p3/s15/G3991/g1755/v243403/f1/full/changelog.xml
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I have downloaded it. Asap i will try to install
wetito said:
I have downloaded it. Asap i will try to install
Click to expand...
Click to collapse
Can you share how did you do it?
You had to use firmware finder for pc
wetito said:
You had to use firmware finder for pc
Click to expand...
Click to collapse
What is ur phone varient? did u manage to update ur phone? what are the new features?
How to install it. I already downloaded it
Don't try to install it, it's a Chinese only version. It's the quickest way to brick your device.
hacktrix2006 said:
Don't try to install it, it's a Chinese only version. It's the quickest way to brick your device.
Click to expand...
Click to collapse
It's not the truth
wetito said:
It's not the truth
Click to expand...
Click to collapse
The Beta is normally sent to China based users or India, Yes it shows up on FF however if you ran a check it states its no ready for the phone just like B144 does currently, I am glad your running Android 9.0 EMUI 9.1 on your phone however you took a risk and a very big one at that.
Hence my statement above as so other don't go nuts and then come on here like it has been recently with "I have bricked my Honor 9 Lite HEELLLLLLLLLPPPPPPPPPP!".
If and when its offered via FF as safe or via the Honor Beta FTA will i even think about installing it.
Also another thing, if you hate EMUI 9.1, how are you going to roll back your device it needs a special firmware (Which yes does show on FF i know, but its the Chinese firmware yet again).
So rather coming out and going its not the truth maybe think why it was said in the first place!
The official beta is available via the Huawei beta app
vayavalla said:
The official beta is available via the Huawei beta app
Click to expand...
Click to collapse
Not to everyone though. That's my point. Each country has different frequencies for the modem etc. Hence what I was saying above.
Sent from my LLD-L31 using Tapatalk
hacktrix2006 said:
Not to everyone though. That's my point. Each country has different frequencies for the modem etc. Hence what I was saying above.
Sent from my LLD-L31 using Tapatalk
Click to expand...
Click to collapse
Of course. That's a beta also. Whoever wants to try it, must know that is not for everyone.
get official update who has updated with hurupdater from oreo to foot from twrp?
my revision is LLD-LGRP2-OVS 9.1.106 (log)
As of 24 June 2019, there are issues with EMUI 9 update(Build number:9.1.0.112)
Issues:
Wifi connectivity issue.
Performance issue.
Now you have to hold the power button for 7 seconds for the power menu to pop up.
More bloatwares and background services.
Frank_70 said:
get official update who has updated with hurupdater from oreo to foot from twrp?
my revision is LLD-LGRP2-OVS 9.1.106 (log)
Click to expand...
Click to collapse
Congrats you have killed any chance of going back to EMU 8.0 Android 8 lol.
Sent from my LLD-L31 using Tapatalk
My sim free UK Honor 9 lite has just (25.06.19) "over night" updated to EMUI 9.1.0, build 9.1.0.117(C432E4R1P3). so the updates are coming guys.
CarsnGadgets said:
My sim free UK Honor 9 lite has just (25.06.19) "over night" updated to EMUI 9.1.0, build 9.1.0.117(C432E4R1P3). so the updates are coming guys.
Click to expand...
Click to collapse
I am on same build as well, got it last week and I am in UK on simfree too.
Sent from my LLD-L31 using Tapatalk
hacktrix2006 said:
I am on same build as well, got it last week and I am in UK on simfree too.
Sent from my LLD-L31 using Tapatalk
Click to expand...
Click to collapse
I got the same build this week
Just got Pie and EMUI9.1 in Czech Republic
edit: I running without FR three days and so far no problems... didnt have time.
Sent from my Samsung SM-G973F using XDA Labs
rmn.br said:
Just got Pie and EMUI9.1 in Czech Republic
Click to expand...
Click to collapse
I got the same build about two weeks ago. My phone started acting weird after updating to pie.
It started rebooting itself and stuff like that. I hope they fix this on upcoming updates though.

Android 10 Stable Update is out now

Hello!
I have good news. The Android 10 stable update is out now. Please look the attached pictures. Also arrive the last security patch for the google play security updates.
Good luck!
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Chryzz said:
Hello!
I have good news. The Android 10 stable update is out now. Please look the attached pictures. Also arrive the last security patch for the google play security updates.
Good luck!
Click to expand...
Click to collapse
Hola de que pa
Julio_P19 said:
Hola de que pa
Click to expand...
Click to collapse
Hola! El telefono lo compre en Mexico.
excelente tal vez para la variante T Mobile llegue a tiempo, tengo Revvlry Plus que es Moto G7 Plus T Mobile
Video review https://www.youtube.com/watch?v=iaa88N695Rs
Where can I download 10 android firmware for G7 Plus to install it manualy with fastboot adb?
anonymous572 said:
Video review https://www.youtube.com/watch?v=iaa88N695Rs
Where can I download 10 android firmware for G7 Plus to install it manualy with fastboot adb?
Click to expand...
Click to collapse
this link where Motorola's firmware is stored:https://mirrors.lolinet.com/firmware/moto/
but still no Android 10 firmware
And why can't you install OTA in Lake?
darkherman said:
And why can't you install OTA in Lake?
Click to expand...
Click to collapse
1) Last update for OTA in our country is Android 9 for today.
2) I have root now (so OTA not working) and I want to leave it for Android 10 update.
anonymous572 said:
1) Last update for OTA in our country is Android 9 for today.
2) I have root now (so OTA not working) and I want to leave it for Android 10 update.
Click to expand...
Click to collapse
insurance can be obtained from Lenovo Moto Smart Assistant (LMST).
Did anyone try it?
Todav
I have Retla Brazil version and did not receive update yet, but i am not in Brazil. maybe it is a joke, yes i know from 20 January to 20 February is update, but today is 6 February and still i am waiting. sucks
I just got the update and was able to capture the zip file.
Please be aware that after the update my phone was in a boot loop, and I had to do a full wipe. I'm full stock with the bootloader still locked.
This is the .zip I captured: http://fastdl.hostzone.com.br/zip/ab_delta-Blur_Version.29.271.13-10.1.22.lake.retail.en.US.zip
How were you able to grab it?
I've tried finding the download link in a debug log but was unable to so far, the file I found was way too small to be a system update.
SvenHee said:
How were you able to grab it?
I've tried finding the download link in a debug log but was unable to so far, the file I found was way too small to be a system update.
Click to expand...
Click to collapse
I used the bug report method. Just search for "applying payload with downloadUrl" at the bugreport.
Looks like the update notification just shows up after the update is fully downloaded, but as I spend most of my time on 4g and tried to update manually it was downloaded when I pressed update.
marocampos said:
I just got the update and was able to capture the zip file.
Please be aware that after the update my phone was in a boot loop, and I had to do a full wipe. I'm full stock with the bootloader still locked.
This is the .zip I captured: http://fastdl.hostzone.com.br/zip/ab_delta-Blur_Version.29.271.13-10.1.22.lake.retail.en.US.zip
Click to expand...
Click to collapse
How did you installed it.... Were you on android 9 and flash it using twrp or how?
Jairsantana said:
How did you installed it.... Were you on android 9 and flash it using twrp or how?
Click to expand...
Click to collapse
I have no idea how to install it. This file is for the OTA that came to my phone. I'm fully stock w/ the botloader locked, and I think that you need to be locked to install it.
I'm from Brazil and it took me 13 days to hit me but I had already installed it via twrp. Does anyone know how to root it now that's on Android 10?
Has anyone been able to root it on Android 10?
Any body have the 10 ota link never mind I found it will this work on the g7 power in us
roadkill42 said:
Any body have the 10 ota link never mind I found it will this work on the g7 power in us
Click to expand...
Click to collapse
nope, g7 plus only
there has been no official android 10 yet for the power, you can try a rom here https://forum.xda-developers.com/g7-power if you want 10 now
digitaljeff said:
nope, g7 plus only
there has been no official android 10 yet for the power, you can try a rom here https://forum.xda-developers.com/g7-power if you want 10 now
Click to expand...
Click to collapse
Thanks though it wouldn't work what's the difference between the two

Official Android 10

Hello,
I understand Moto g7 plus has already received an official Android 10 upgrade in different countries.
My device was not updated. I couldn't figure out how to manually get the official update.
Thanks!
hicoop said:
Hello,
I understand Moto g7 plus has already received an official Android 10 upgrade in different countries.
My device was not updated. I couldn't figure out how to manually get the official update.
Thanks!
Click to expand...
Click to collapse
You can try the Lenovo/Motorola Smart Assistant which can be found HERE , see if it will detect if there is an update.
You can also find out what software channel your in and download the official firmware from lolinet , then use the lenovo/motorola smart assistant to flash it if if the LMSA doesnt detect an available update. It will wipe your device FYI. I've personally never done it so not sure the exact steps, but it can be done.
I've also heard of people putting the firmware file on the root of an SD card, then checking for system update in settings and the device will pick up the update from SD.
There is also a script floating around in some of the other Android 10 threads which will flash the fw update downloaded from lolinet if the LMSA doesnt work for you.
hope this helps.
digitaljeff said:
You can try the Lenovo/Motorola Smart Assistant which can be found HERE , see if it will detect if there is an update.
You can also find out what software channel your in and download the official firmware from lolinet , then use the lenovo/motorola smart assistant to flash it if if the LMSA doesnt detect an available update. It will wipe your device FYI. I've personally never done it so not sure the exact steps, but it can be done.
I've also heard of people putting the firmware file on the root of an SD card, then checking for system update in settings and the device will pick up the update from SD.
There is also a script floating around in some of the other Android 10 threads which will flash the fw update downloaded from lolinet if the LMSA doesnt work for you.
hope this helps.
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Click to collapse
LMSA does not recognize the G7+ only the other G7 models. (G7 Power, G7 etc). Although you can do backups and use the other tools with it.
pastorbob62 said:
LMSA does not recognize the G7+ only the other G7 models. (G7 Power, G7 etc). Although you can do backups and use the other tools with it.
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The LMSA sure does recognize the G7+
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digitaljeff said:
The LMSA sure does recognize the G7+
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Okay, my apologies. I wasn't clear. When you go to the support tab and select "MOTO phone" Moto G7+ is not one of the G7 phones listed.
pastorbob62 said:
Okay, my apologies. I wasn't clear. When you go to the support tab and select "MOTO phone" Moto G7+ is not one of the G7 phones listed.
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I see what your pointing out, that tab is for FAQ's, forums etc however. As the OP was looking for a way to check for an update on his device, that would be from the rescuetab, in which case the device WILL get detected, and an apporpirate rom will be made available for download (based upon model detected from the attached device).
I'm assuming the support page uses your IP or language settings to determine what is shown here, but for the OP's situation the support tab is irrelivant as he is just wanting to do the update to android 10 which will be possible regardless of geo-location/language settings via the aforementioned rescue tab.
digitaljeff said:
I see what your pointing out, that tab is for FAQ's, forums etc however. As the OP was looking for a way to check for an update on his device, that would be from the rescuetab, in which case the device WILL get detected, and an apporpirate rom will be made available for download (based upon model detected from the attached device).
I'm assuming the support page uses your IP or language settings to determine what is shown here, but for the OP's situation the support tab is irrelivant as he is just wanting to do the update to android 10 which will be possible regardless of geo-location/language settings via the aforementioned rescue tab.
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Click to collapse
So I used the rescue tab and it pulled up the correct Android 10 version for my phone. I flashed it and everything works great. Thank you for pointing , me in the right direction.

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