Question my REALME x7 max 5g does not work with any phone company - Realme X7 Max 5G

hello friends I need help please, I have a REALME X7 MAX with 12 gb in RAM and 256 ROM with a firmware RMX3031 fast charge of 65w the problem that I have with this phone is that I could not make it work with my current telephone company (cricket) I went with them and several other phone companies (Verizon, at&t, boost mobile, us cellular, T Mobile, etc etc) and in all of them they tell me that my phone is not compatible with their networks and services, I have been investigating and I know which phone is not it allows to activate Volte, maybe that is one of the reasons why it does not accept to work in any of these phones, I have tried to activate Volte with the universal network mode app, with another app like force Volte 4g etc and none works with this firmware, I would like to know if anyone else has the same problem and how did you solve it? I was also thinking of installing another ROM but I don't know which one I could try to install to fix this problem that I have, could someone help me thank you very much

Edwinbrujita8 said:
hello friends I need help please, I have a REALME X7 MAX with 12 gb in RAM and 256 ROM with a firmware RMX3031 fast charge of 65w the problem that I have with this phone is that I could not make it work with my current telephone company (cricket) I went with them and several other phone companies (Verizon, at&t, boost mobile, us cellular, T Mobile, etc etc) and in all of them they tell me that my phone is not compatible with their networks and services, I have been investigating and I know which phone is not it allows to activate Volte, maybe that is one of the reasons why it does not accept to work in any of these phones, I have tried to activate Volte with the universal network mode app, with another app like force Volte 4g etc and none works with this firmware, I would like to know if anyone else has the same problem and how did you solve it? I was also thinking of installing another ROM but I don't know which one I could try to install to fix this problem that I have, could someone help me thank you very much
Click to expand...
Click to collapse
on which firmware version you are currently operating....?

e_v_i_l_x_ said:
on which firmware version you are currently operating....?
Click to expand...
Click to collapse
In the RMX3031_11_C.12

Edwinbrujita8 said:
In the RMX3031_11_C.12
Click to expand...
Click to collapse
REALME UI 3.0, Android 12

was it working on any earlier firmware..?

was 4g volte signals working on your device before you have upgraded to c.12.

e_v_i_l_x_ said:
was it working on any earlier firmware..?
Click to expand...
Click to collapse
I don't know because when I bought the phone I bought it on AliExpress and when I started it for the first time it asked me to update, I did it and then I inserted my micro sim, and ohhh surprise it didn't work with my network and that the phone is unlocked, after that I tried many things like forcing the Volte etc I went to many phone companies and they all tell me that it will not work with any of them, I think that maybe I will have a solution if I change the firmware or something like that to a different version, I don't know, I'm newbie in this but I have a little idea of what may be happening since the phone itself does not let me activate Volte and that is the requirement for this phone to work in my country with any phone company

e_v_i_l_x_ said:
was it working on any earlier firmware..?
Click to expand...
Click to collapse
right now i can't show you with my micro sim inside the phone because every time i insert it into this phone cricket cancels my service and i have to go back to customer service to reestablish my service, but here's a picture so you can see that it won't let me activate volte
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you
Edwinbrujita8 said:
REALME UI 3.0, Android 12
Click to expand...
Click to collapse
should visit the service center.

Related

P10 Wi-Fi Calling / VoLTE problems

I've now had my second firmware update for the P10, but as yet it still hasn't addressed major problems with VoLTE and Wi-Fi Calling on the P10.
In my case, this is using the phone on EE in the UK.
I've heard that the P10 may be delayed from release on EE as a result of this issue, as there's an effective block until Huawei can address major issues.
The problem in my case is that on a Wi-Fi Call, I can hear the other party but they can't hear me. Ever. 100% of the time. It's not a router problem at my end, as I've tried on numerous Wi-Fi services, at home and out. Even a Mi-Fi on EE connected to the phone.
VoLTE also has a drop rate some ten times higher than the iPhone, meaning EE simply won't pass it as is.
I know the P9 recently got updated but apparently that has similar issues, and it's a Huawei wide problem. Apparently VoLTE was even temporarily removed from another Huawei phone because of problems on a German network.
Is anyone else using VoLTE and Wi-Fi Calling with or without issues? Going forward, these are both very essential methods of connecting to allow calls, and often vital to allow access to lower frequency 4G that covers wider areas and penetrates indoors. But it needs to work!
Update: There is apparently another update coming that MIGHT fix this (it's not B113 which has already started going out).
Let's hope it is fixed!
Huawei P10 Volte issue Reliance Jio
Volte is not working on my Huawei P10 VTR-L29 .Please suggest me proper solution so as to make Volte working with Relaince Jio .In eager need ...
Tp5994 said:
Volte is not working on my Huawei P10 VTR-L29 .Please suggest me proper solution so as to make Volte working with Relaince Jio .In eager need ...
Click to expand...
Click to collapse
There isnt one yet. You should have done research before buying a device. Ill Be honest you will be better served buying a device from the country you plan on using it in most.
VoLTE where is in settings?
I have buy the phone from Greece and I don't find menu of volte setting inside the settings?
Tp5994 said:
Volte is not working on my Huawei P10 VTR-L29 .Please suggest me proper solution so as to make Volte working with Relaince Jio .In eager need ...
Click to expand...
Click to collapse
So how did you manage to buy one from India? I've been looking for it. Can't find a reliable way to import. Suggestions?
Thanks for your answer ,
tasosp1984 said:
VoLTE where is in settings?
I have buy the phone from Greece and I don't find menu of volte setting inside the settings?
Click to expand...
Click to collapse
Anyone?
Settings... More... Mobile network...
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Sent from my VTR-L29 using XDA-Developers Legacy app
olafsand said:
Settings... More... Mobile network... View attachment 4231526
Sent from my VTR-L29 using XDA-Developers Legacy app
Click to expand...
Click to collapse
i have the VTR-L09 . i dont have the dual sim like yours ! so?
same here, i have the one sim VTR-L09 with latest firmware B162 (in which the changelog show "added VoLTE function" but under settings->more->network there is not such an option. I know that my career (italy, H3G) doesn't support it yet, but is it possible that this can affect the settings menu on my phone? I mean, if my career support it magically the "VoLTE" option will appear under settings menu?
luca.giannatiempo said:
same here, i have the one sim VTR-L09 with latest firmware B162 (in which the changelog show "added VoLTE function" but under settings->more->network there is not such an option. I know that my career (italy, H3G) doesn't support it yet, but is it possible that this can affect the settings menu on my phone? I mean, if my career support it magically the "VoLTE" option will appear under settings menu?
Click to expand...
Click to collapse
Yes if ur carrier support it,the option will appear.
wrong thread, deleted

Cellular Issue, not sure of the cause, Details inside (Please Help!!)

So i was having some issues with my phone not connecting at night, i didnt know what was causing it, i figured it was my ISP messing with me because i use too much Data. But, i decided to try a custom rom to see if thaty helped. Well, it didn't. Lol. Now, when i boot my phone, i get LTE, and no voice service. after about 30~ Seconds, it loses the LTE, and changes to "Searching For Service" but it never finds service again until next reboot, where it will repeat this process. i returned to stock (as far as locking the bootloader, too) and its now doing this on stock. what do you guys think? am i doomed?
It's an XT1806
EDIT: So it turns out if i have VoLTE enabled, it'll count that as a voice service and stay connected. but not long after i turn that off, it begins searching for service again. Any ideas?
Bunie89 said:
So i was having some issues with my phone not connecting at night, i didnt know what was causing it, i figured it was my ISP messing with me because i use too much Data. But, i decided to try a custom rom to see if thaty helped. Well, it didn't. Lol. Now, when i boot my phone, i get LTE, and no voice service. after about 30~ Seconds, it loses the LTE, and changes to "Searching For Service" but it never finds service again until next reboot, where it will repeat this process. i returned to stock (as far as locking the bootloader, too) and its now doing this on stock. what do you guys think? am i doomed?
It's an XT1806
EDIT: So it turns out if i have VoLTE enabled, it'll count that as a voice service and stay connected. but not long after i turn that off, it begins searching for service again. Any ideas?
Click to expand...
Click to collapse
If it's Verizon, it may need volte as there may only be volte available. Vz is volte only I'm many markets now. May also be the same case with other carriers.
Phazmos said:
If it's Verizon, it may need volte as there may only be volte available. Vz is volte only I'm many markets now. May also be the same case with other carriers.
Click to expand...
Click to collapse
turns out they broke my IMEI on their end somehow, cant even add it back, i get an error that doesnt exist anywhere else on the internet.
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Ladies and Gents, i give you, "Classofservices" error.
i assume they deleted my IMEI from their end somehow. No tech support person has been able to fix my situation, i may end up needing to buy a new device because THEY screwed something up lol
Bunie89 said:
turns out they broke my IMEI on their end somehow, cant even add it back, i get an error that doesnt exist anywhere else on the internet.
Ladies and Gents, i give you, "Classofservices" error.
i assume they deleted my IMEI from their end somehow. No tech support person has been able to fix my situation, i may end up needing to buy a new device because THEY screwed something up lol
Click to expand...
Click to collapse
Check imei on your device. They, whoever they are, can fix an imei mismatch on their end, but it's gotta match the number on the device in question. May need a new sim though.
okay now its back to being my devices fault. i got it back to connecting to 4G LTE but not CDMA (So no 3G, or non-VoLTE Calling). i got it this far by flashing fsg.bin. what else could i be missing?

Asus ROG II (Tencent) NO 4G/LTE connection - Please Help!

Hi All,
First off all a thank you in advance for any assistance given.
I purchased my beloved phone from DX.com, it came down from Singapore so i knew a gamble was being taken. I received my phone a couple of weeks later, and i couldnt get 4G. Everything else worked fine.
What i've done so far:
I have checked every setting under the sun to see if could enable 4G, every setting ive come across seem to be ok.
I have contacted my network provider and everything is fine on their end, (the sim was working fine on my previous phone)
I have check my fingerprint and phone details to check if everything is compatible, and i also updated my WW version to the latest. - see details here
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I cannot get 4g to work at all and im thining of sending the phone back and purchase from asus them selves and just brunt the cost in the chin. Any help would be apreciated.
TugainUk said:
Hi All,
First off all a thank you in advance for any assistance given.
I purchased my beloved phone from DX.com, it came down from Singapore so i knew a gamble was being taken. I received my phone a couple of weeks later, and i couldnt get 4G. Everything else worked fine.
What i've done so far:
I have checked every setting under the sun to see if could enable 4G, every setting ive come across seem to be ok.
I have contacted my network provider and everything is fine on their end, (the sim was working fine on my previous phone)
I have check my fingerprint and phone details to check if everything is compatible, and i also updated my WW version to the latest. - see details here
I cannot get 4g to work at all and im thining of sending the phone back and purchase from asus them selves and just brunt the cost in the chin. Any help would be apreciated.
Click to expand...
Click to collapse
Going from your user name, you live in UK? Depends what network you're on, this phone has no band 20. Which is fine if you're on ee, but other networks use band 20 for 4g... Google which network bands your provider use
TugainUk said:
Hi All,
First off all a thank you in advance for any assistance given.
I purchased my beloved phone from DX.com, it came down from Singapore so i knew a gamble was being taken. I received my phone a couple of weeks later, and i couldnt get 4G. Everything else worked fine.
What i've done so far:
I have checked every setting under the sun to see if could enable 4G, every setting ive come across seem to be ok.
I have contacted my network provider and everything is fine on their end, (the sim was working fine on my previous phone)
I have check my fingerprint and phone details to check if everything is compatible, and i also updated my WW version to the latest. - see details here
I cannot get 4g to work at all and im thining of sending the phone back and purchase from asus them selves and just brunt the cost in the chin. Any help would be apreciated.
Click to expand...
Click to collapse
My tuppenceworth, I'm on 3uk, and have no issues with 4g. I bought my rog2 direct from ASUS.
I have noticed some slight oddities between the sim slots though. Ie, my pin protected sim doesn't prompt me for the pin in tray 1. It just doesn't work. When I put it in tray 2, all works as it should. Have you tried swapping to tray 2? Failing that, you might just need a new sim?
EDIT. Just noticed you have tencent hardware, so all this advice may well be irrelevant.
I bought my from Asus, sure it had 4g to start with. Did an update and now it doesn't work.
I'm on vodafone in the UK
Update - 4g works at home. Weird as 4g was always ok on other phones at work. Must be a weaker pick up on this phone?
Odd at work, if I have phone set to 2g/3g/4g it sits on EDGE. If I put it on 2g/3g I get H+
You'd think the first would sit on H+
Annoying having to change the setting
i feel this phone 4g very week compare to my old pocophone....
Too many WiFi antennas and not enough 4g antenna? Guess it won't ever be a software fix?
Phones great, just super annoying at work I can't get 4g inside.
Go out the door and it's 4g no problem.
Everyone's iPhones, Samsung's etc.... All get 4g, just not me

Question T-Mobile - US/NYS issues

Hey team., I was wondering if anyone in upstate NY, or anywhere in the NE of the US has T-Mobile and has found the service....lacking. I would prefer to keep the phone, but last night my wife called 4 times and even tho the phone was idly sitting here it never rang and she confirmed, loudly, that the calls went straight to voicemail.
I am wondering if there are any APN settings I need to change to get this thing to work better and more consistently. As in keep the phone registered to the mobile network, perhaps push a new registration every X minutes instead of allowing a timeout.
Does this happen with other phones in your area?
speedstream said:
Hey team., I was wondering if anyone in upstate NY, or anywhere in the NE of the US has T-Mobile and has found the service....lacking. I would prefer to keep the phone, but last night my wife called 4 times and even tho the phone was idly sitting here it never rang and she confirmed, loudly, that the calls went straight to voicemail.
I am wondering if there are any APN settings I need to change to get this thing to work better and more consistently. As in keep the phone registered to the mobile network, perhaps push a new registration every X minutes instead of allowing a timeout.
Click to expand...
Click to collapse
which ROM? I have chinese version phone but i installed xiaomi.eu rom. i use tello which uses t-mobile too. i dont have any issues though
I had a strange issue with the wlan calls "make calls using wlan " option in the sim card settings.
When I had it enabled, at home connected to my local wifi, sometimes i could not receive/make calls even tough the network reception was solid.
Once I deactivated the option i haven't had any issues.
Take care !
i haven't had any success unlocking or swapping out from the chinese rom. you'd think being a sr voip engineer it would be a breeze, but apparently i'm a bit of an idiot.
this here is some crap:
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last time i unlocked anything was on a nexus 7.....168 hours, aint nobody got time for that.
If you activated wifi calling in a settings. Disable it.
I also hope you activated VoLTE !
Im using Chinese variant on tmobile (NJ) is working flawlessly but make sure your VoLTE is on (i hope u know how to activated) and your wifi calling is off (this option when is ON brings some strange things lmao)
i had wifi on with my huawei mate 20 pro 8/256, it wouldn't allow calls in. i think i turned on volte, i'll check again tho. thanks!
speedstream said:
i had wifi on with my huawei mate 20 pro 8/256, it wouldn't allow calls in. i think i turned on volte, i'll check again tho. thanks!
Click to expand...
Click to collapse
Don't worry after when you will disable wifi calling everything will be fine.
couple of utube vids later i still can't find wifi calling
Ok so is not activated probably. Hmmm
Arr6 said:
Does this happen with other phones in your area?
Click to expand...
Click to collapse
it didn't happen on at&t with my mate 20 pro, but as soon as i changed to tmo it started. now again with this 11ultra.
pretty sure this phone is just getting the base config for the apn since there's no profile for Xiaomi on tmo's device management servers, at least here in the US. i just figured i was missing something in there and would be able to edit the appropriate field
avetny said:
On which firmware you are ?
Click to expand...
Click to collapse
Did you activated your volte yes or no lmao
i'm on 12.5.4 stable (CN rom because apparently i have to wait 7 days) with the april security patch and yeah volte is is on

Question Sim card detected but no network connection

I just bought this phone about 2 days, but it has poor signal, and now it cannot receive any signal with no network connection indicator, I even tried using e-sim but its just the same. I already tried factory reset, network reset, flash stock firmware via odin but no luck. Any help?
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maybe it is just a problem with some sort of connection for the e-sim/physical thing, what is the carrier? please do not post your imei
also try turning airplane mode on and off
Welcome to XDA
Maybe be a bad sim card.
Sim cards can be damaged by ESD, handle it like a stick of ram. Never touch the contacts and at least discharge yourself by touching an earth ground before handling it.
Sim cards are good when they leave the manufacturer, a failure almost always is due to ESD damage afterward by the installer... just like ram sticks.
P
Access point names misconfiguration.
If it's a carrier phone like AT&T they will help you troubleshoot it.
I can see 2 issues here: 1. You have dud sim or 2. You didn't pay your telephone bill...if it's 2, you'd still get a connection. Have you tried using a sim from another provider?
Is it a brand new phone or second hand? If the latter are you sure it's not stolen and network blocked? The fact the esim also doesn't work would suggest this could be the case as it likely rules out a hardware problem with the sim or simcard slot.
Just an FYI, but I believe that this issue is tied to Samsung's latest update for the S21U. I pushed it through this morning and now whenever I disable my WiFi, I lose my cellular connection for about 10 minutes and only get it back after waiting, doing a reboot or turning WiFi back on...
Very strange...
vicky.adeknico said:
I just bought this phone about 2 days, but it has poor signal, and now it cannot receive any signal with no network connection indicator, I even tried using e-sim but its just the same. I already tried factory reset, network reset, flash stock firmware via odin but no luck. Any help?View attachment 5308055
Click to expand...
Click to collapse
If you bought it from official channels, raise a ticket for support with your Carrier or Seller. If you got it off e-bay or by other means, go back to the source and try to ensure it's not a stolen and IMEI blocked device. There are a lot of stolen phones floating around in the second hand market.
If even a clean ODIN flash isn't working, it's unlikely it's a user fixable problem so you'll most likely have to go to the service centre for this.
Try connecting to 3g/2g instead
should work if you have bad 4g connection in your country
Just by settings---> connections --->mobile network --> than change from 5g/4g... to 3g/2g and see if it improves

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