P10 Wi-Fi Calling / VoLTE problems - Huawei P10 Questions & Answers

I've now had my second firmware update for the P10, but as yet it still hasn't addressed major problems with VoLTE and Wi-Fi Calling on the P10.
In my case, this is using the phone on EE in the UK.
I've heard that the P10 may be delayed from release on EE as a result of this issue, as there's an effective block until Huawei can address major issues.
The problem in my case is that on a Wi-Fi Call, I can hear the other party but they can't hear me. Ever. 100% of the time. It's not a router problem at my end, as I've tried on numerous Wi-Fi services, at home and out. Even a Mi-Fi on EE connected to the phone.
VoLTE also has a drop rate some ten times higher than the iPhone, meaning EE simply won't pass it as is.
I know the P9 recently got updated but apparently that has similar issues, and it's a Huawei wide problem. Apparently VoLTE was even temporarily removed from another Huawei phone because of problems on a German network.
Is anyone else using VoLTE and Wi-Fi Calling with or without issues? Going forward, these are both very essential methods of connecting to allow calls, and often vital to allow access to lower frequency 4G that covers wider areas and penetrates indoors. But it needs to work!

Update: There is apparently another update coming that MIGHT fix this (it's not B113 which has already started going out).

Let's hope it is fixed!

Huawei P10 Volte issue Reliance Jio
Volte is not working on my Huawei P10 VTR-L29 .Please suggest me proper solution so as to make Volte working with Relaince Jio .In eager need ...

Tp5994 said:
Volte is not working on my Huawei P10 VTR-L29 .Please suggest me proper solution so as to make Volte working with Relaince Jio .In eager need ...
Click to expand...
Click to collapse
There isnt one yet. You should have done research before buying a device. Ill Be honest you will be better served buying a device from the country you plan on using it in most.

VoLTE where is in settings?
I have buy the phone from Greece and I don't find menu of volte setting inside the settings?

Tp5994 said:
Volte is not working on my Huawei P10 VTR-L29 .Please suggest me proper solution so as to make Volte working with Relaince Jio .In eager need ...
Click to expand...
Click to collapse
So how did you manage to buy one from India? I've been looking for it. Can't find a reliable way to import. Suggestions?

Thanks for your answer ,

tasosp1984 said:
VoLTE where is in settings?
I have buy the phone from Greece and I don't find menu of volte setting inside the settings?
Click to expand...
Click to collapse
Anyone?

Settings... More... Mobile network...
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Sent from my VTR-L29 using XDA-Developers Legacy app

olafsand said:
Settings... More... Mobile network... View attachment 4231526
Sent from my VTR-L29 using XDA-Developers Legacy app
Click to expand...
Click to collapse
i have the VTR-L09 . i dont have the dual sim like yours ! so?

same here, i have the one sim VTR-L09 with latest firmware B162 (in which the changelog show "added VoLTE function" but under settings->more->network there is not such an option. I know that my career (italy, H3G) doesn't support it yet, but is it possible that this can affect the settings menu on my phone? I mean, if my career support it magically the "VoLTE" option will appear under settings menu?

luca.giannatiempo said:
same here, i have the one sim VTR-L09 with latest firmware B162 (in which the changelog show "added VoLTE function" but under settings->more->network there is not such an option. I know that my career (italy, H3G) doesn't support it yet, but is it possible that this can affect the settings menu on my phone? I mean, if my career support it magically the "VoLTE" option will appear under settings menu?
Click to expand...
Click to collapse
Yes if ur carrier support it,the option will appear.

wrong thread, deleted

Related

Nexus 6 and Wi-Fi calling? How do I do it?

I've recently installed the Pure Nexus rom on the Nexus 6. Now I go to where it says preferred connection for call and i highlight "Wifi Preferred" instead of the cellular network.
Now when i'm connected to Wi-Fi i've been told it should say Wi-Fi Calling above the phone call. I get nothing. Unfortunately I don't know what it's using because I have both cell service and wifi where I am. The problem is that this is my girlfriends phone and when she goes to her parents for days at a time she has no cell service and can only use Wi-Fi.
Is there anything I specifically need to setup? And i'm going to assume the stock Messenger app should work with Wi-Fi fine as well?
I just want to be prepared for when she goes. Thank you
you need to be on t-mobile's network i believe to make wi-fi calls
I am a T-Mobile customer, but the point of Wi-Fi calling is to be able to make calls when you don't have any cell service. Works fine on the LG G3.... for some reason it isn't working here. I've tried to force no encryption on the boot image, i've also tried the latest radio from the Android M preview. None seem to work. There has got to be something I am missing. I suppose I could put the phone back to stock but i'd rather not.
jwleonhart said:
I am a T-Mobile customer, but the point of Wi-Fi calling is to be able to make calls when you don't have any cell service. Works fine on the LG G3.... for some reason it isn't working here. I've tried to force no encryption on the boot image, i've also tried the latest radio from the Android M preview. None seem to work. There has got to be something I am missing. I suppose I could put the phone back to stock but i'd rather not.
Click to expand...
Click to collapse
I am a Ting customer and use my N6 on TMO's network and with Purenexus ROM I have Wi-Fi calling. With Ting we have to manually configure APNs for data and MMS. I suspect that is where you need to look. Go to settings>more>cellular networks>APNs and you may need to toggle one.
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Maybelle said:
I am a Ting customer and use my N6 on TMO's network and with Purenexus ROM I have Wi-Fi calling. With Ting we have to manually configure APNs for data and MMS. I suspect that is where you need to look. Go to settings>more>cellular networks>APNs and you may need to toggle one.
Click to expand...
Click to collapse
Peculiar.. As far as I am aware, you must use the stock kernel from a tmo stock rom for work calling.
danarama said:
Peculiar.. As far as I am aware, you must use the stock kernel from a tmo stock rom for work calling.
Click to expand...
Click to collapse
Not so. I have Wi-Fi calling working with lean kernel, hells and a beta based on hells.
Maybelle said:
Not so. I have Wi-Fi calling working with lean kernel, hells and a beta based on hells.
Click to expand...
Click to collapse
Please confirm the changes that make this possible.
Is it also possible that tings wifi calling is different from tmo? I imagine it must be, because flashing custom.kernels on tmo stock broke wifi calling...
Edit... Just remembered, M kernel sources brought wifi calling in by default
danarama said:
Please confirm the changes that make this possible.
Is it also possible that tings wifi calling is different from tmo? I imagine it must be, because flashing custom.kernels on tmo stock broke wifi calling...
Edit... Just remembered, M kernel sources brought wifi calling in by default
Click to expand...
Click to collapse
Right. Here is my bona fides.
Read edit.
danarama said:
Read edit.
Click to expand...
Click to collapse
Glad I could help.
Maybelle said:
Glad I could help.
Click to expand...
Click to collapse
You didn't help unfortunately. I remembered about the M kernel myself.
danarama said:
You didn't help unfortunately. I remembered about the M kernel myself.
Click to expand...
Click to collapse
Well I helped you remember lol!
Maybelle said:
Well I helped you remember lol!
Click to expand...
Click to collapse
Hopefully, you helped the OP. You did respond to my posts, but unfortunately nothing you said helped me understand. I suppose yes, you helped me remember
But if the OP has a supporting kernel and the APN correct, it should be all good.

VTR-L09 dual sim out of the box

Hello,
I have purchased the dual sim variant of the P10, and have some battery drain issues. After alot of Googling and searching I have found that I own the VTR-L09 version of the phone, which is supposed to be a single sim variant, but my phone is dual sim out of the box. How is this possible? Did my carrier do something to the device to enable dual sim? Can this be the cause of high battery consumption?
Regards
Are you sure both sims actually work? The L09 has a tray for two sims, but only the first functions. I had to rebrand my L09 to L29 to make both of them work.
I doubt your battery issue is related. It could be a rogue app or Google Play Services. Did you install a battery monitoring app to see what the cause is of your battery drain? I like GSam Battery Monitor, but there are more.
Yes, I am 100% sure.
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I have not yet tried an app like that, but will now. Thank you.
Can you please make a screen shot of "about this phone" at the bottom of the settings app? VTR-L09 should be single sim only, but you may have a carrier branded phone.
The real VTR-L29 has two sim modems, so it has also two IMEIs. VTR-L09 has only one modem with one IMEI but can read two sims. If you use dual sim on a (rebranded) VTR-L09, you have standby dual sim only.
Jannomag said:
Can you please make a screen shot of "about this phone" at the bottom of the settings app? VTR-L09 should be single sim only, but you may have a carrier branded phone.
The real VTR-L29 has two sim modems, so it has also two IMEIs. VTR-L09 has only one modem with one IMEI but can read two sims. If you use dual sim on a (rebranded) VTR-L09, you have standby dual sim only.
Click to expand...
Click to collapse
Sure, here you go:
It is VTR-L09 and it has two IMEIs. What is the standby dual sim? I can receive and make calls/messages etc on both numbers at all times, but ahve to switch the primary card for data network i.e.
But even if it is "standby dual sim" is this the cause of the battery drain? My phone drains about 3-5% in ~30minutes give or take. I went to sleep yestarday with 100% battery, woke up 6 hours later with 60% left.
I tried that GSam Battery Manager, here is what I found (sorry, it wont let me paste in links, <10 posts and all):
As you can see in the last screenshot it reports the device is always awake, even though I lock it all the time, and have to re-enter pin/scan my finger each time I turn it on, and it says Wi-Fi is always on, even though I very rarely use Wi-Fi on my phone, since I have 20GB of free data on a 4G network, and keep my Wi-Fi turned off all the time.
The high phone power consumption is very unusual, unless you have been calling all the time. So you may be right that the battery drain is caused by the L09 rom while a L29 rom should have been flashed. I would recommend you to take the device back to the shop. Alternatively you can rebrand, but that involves unlocking your bootloader and may void warranty.
I did a factory reset on the phone, and re-setup everything as I've done before, except I can't remember if I did enable Wi-Fi+ before or not, but this time I didn't and consumption is normalized. Will see after a few hours to be sure.
But regarding the model/firmware, something is fishy. My wife owns a true VTR-L09 phone, and its firmware is far newer, although, when I try to update the software on my phone it says it's at its newest. And on the back of my phone it reads, model: VTR-L29. I will return the phone shortly to the shop, and have them sort this mess.
M1chiel said:
I had to rebrand my L09 to L29 to make both of them work.
Click to expand...
Click to collapse
Hi! Could you share the guide / procedure if still applicable to convert my L09 into a L29 (I wish to use the second SIM slot).
Thanks!
#G# said:
Hi! Could you share the guide / procedure if still applicable to convert my L09 into a L29 (I wish to use the second SIM slot).
Thanks!
Click to expand...
Click to collapse
New member
Please I am interested in this post and I need a guide line.
Someone should help

VoLTE bug

I have a Jio 4g sim in slot one. I can access internet just fine but when I try to make a call it says " call failed, try another method"
I have an idea 3g sim in slot 2. After searching online I found solutions like swap Sims (already done that), try sim in another phone (volte calling works fine on other phone) and wiping cache ( done, no luck)
Is it true that the December update broke the volte functionality? I just bought the phone so I don't know much about that but there are a lot of people facing the same problem it seems, going by all the complaints on forums
How do I fix this?
Ps: calling via the jio4g voice app works fine
blueblast said:
I have a Jio 4g sim in slot one. I can access internet just fine but when I try to make a call it says " call failed, try another method"
I have an idea 3g sim in slot 2. After searching online I found solutions like swap Sims (already done that), try sim in another phone (volte calling works fine on other phone) and wiping cache ( done, no luck)
Is it true that the December update broke the volte functionality? I just bought the phone so I don't know much about that but there are a lot of people facing the same problem it seems, going by all the complaints on forums
How do I fix this?
Ps: calling via the jio4g voice app works fine
Click to expand...
Click to collapse
I am with December's security patch and VoLTE works fine here.
Just confirm, "enhanced 4G LTE mode" is enabled in network settings..
Enhanced 4G option is unavailable ?
blueblast said:
Enhanced 4G option is unavailable
Click to expand...
Click to collapse
Where you checked ?
Settings > more > cellular networks. It's there.
Try to remove sim and insert sim-1 only and check..
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You can see the screenshots
One with jio only, one with jio in slot 1 and idea in slot 2, last with other way round
blueblast said:
You can see the screenshots
One with jio only, one with jio in slot 1 and idea in slot 2, last with other way round
Click to expand...
Click to collapse
Next thing is factory reset. If jio4gvoice is working, then you can use it for now, and in time try factory reset..
Just did factory reset
No change
same here bro
Version nps26.116-61?
Sent from my Moto G5S Plus using XDA Labs
Yep
---------- Post added at 01:09 PM ---------- Previous post was at 01:09 PM ----------
Adi5 said:
Version nps26.116-61?
Sent from my Moto G5S Plus using XDA Labs
Click to expand...
Click to collapse
Yep
Any solutions to volte problem?
I'm not able to use VoLTE but my brother can, both on Moto G5S Plus. Only difference is that he's on stock rom and I've tried all sorts of custom roms including AEX, Cosmis, RR, PE etc. But I couldn't get VoLTE working on any of them.
I haven't tried VoLTE when I had stock rom, so can't say if its due to OS or some other problem.
What's wrong with my moto G5s+ ? I also experienced an incident like this after flash stock rom 61-2.
blueblast said:
You can see the screenshots
One with jio only, one with jio in slot 1 and idea in slot 2, last with other way round
Click to expand...
Click to collapse
Check the MNC in access point setting...
If it's a 2 digit no.
Ask for duplicate sim card...
I had this problem.. Asked for duplicate sim card..n now Volte is working....
My volte was working fine but one day when i was out of coverage area I got a msg that your calling service has been banned ..and after the my volte never work with that same sim again but when I try other sim it worked ... Whats wrong???
rannyak47 said:
My volte was working fine but one day when i was out of coverage area I got a msg that your calling service has been banned ..and after the my volte never work with that same sim again but when I try other sim it worked ... Whats wrong???
Click to expand...
Click to collapse
Contact your carrier
Phazmos said:
Contact your carrier
Click to expand...
Click to collapse
What u mean mobile company or sim company ?
rannyak47 said:
What u mean mobile company or sim company ?
Click to expand...
Click to collapse
Whoever you paid for the sum

Question T-Mobile - US/NYS issues

Hey team., I was wondering if anyone in upstate NY, or anywhere in the NE of the US has T-Mobile and has found the service....lacking. I would prefer to keep the phone, but last night my wife called 4 times and even tho the phone was idly sitting here it never rang and she confirmed, loudly, that the calls went straight to voicemail.
I am wondering if there are any APN settings I need to change to get this thing to work better and more consistently. As in keep the phone registered to the mobile network, perhaps push a new registration every X minutes instead of allowing a timeout.
Does this happen with other phones in your area?
speedstream said:
Hey team., I was wondering if anyone in upstate NY, or anywhere in the NE of the US has T-Mobile and has found the service....lacking. I would prefer to keep the phone, but last night my wife called 4 times and even tho the phone was idly sitting here it never rang and she confirmed, loudly, that the calls went straight to voicemail.
I am wondering if there are any APN settings I need to change to get this thing to work better and more consistently. As in keep the phone registered to the mobile network, perhaps push a new registration every X minutes instead of allowing a timeout.
Click to expand...
Click to collapse
which ROM? I have chinese version phone but i installed xiaomi.eu rom. i use tello which uses t-mobile too. i dont have any issues though
I had a strange issue with the wlan calls "make calls using wlan " option in the sim card settings.
When I had it enabled, at home connected to my local wifi, sometimes i could not receive/make calls even tough the network reception was solid.
Once I deactivated the option i haven't had any issues.
Take care !
i haven't had any success unlocking or swapping out from the chinese rom. you'd think being a sr voip engineer it would be a breeze, but apparently i'm a bit of an idiot.
this here is some crap:
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last time i unlocked anything was on a nexus 7.....168 hours, aint nobody got time for that.
If you activated wifi calling in a settings. Disable it.
I also hope you activated VoLTE !
Im using Chinese variant on tmobile (NJ) is working flawlessly but make sure your VoLTE is on (i hope u know how to activated) and your wifi calling is off (this option when is ON brings some strange things lmao)
i had wifi on with my huawei mate 20 pro 8/256, it wouldn't allow calls in. i think i turned on volte, i'll check again tho. thanks!
speedstream said:
i had wifi on with my huawei mate 20 pro 8/256, it wouldn't allow calls in. i think i turned on volte, i'll check again tho. thanks!
Click to expand...
Click to collapse
Don't worry after when you will disable wifi calling everything will be fine.
couple of utube vids later i still can't find wifi calling
Ok so is not activated probably. Hmmm
Arr6 said:
Does this happen with other phones in your area?
Click to expand...
Click to collapse
it didn't happen on at&t with my mate 20 pro, but as soon as i changed to tmo it started. now again with this 11ultra.
pretty sure this phone is just getting the base config for the apn since there's no profile for Xiaomi on tmo's device management servers, at least here in the US. i just figured i was missing something in there and would be able to edit the appropriate field
avetny said:
On which firmware you are ?
Click to expand...
Click to collapse
Did you activated your volte yes or no lmao
i'm on 12.5.4 stable (CN rom because apparently i have to wait 7 days) with the april security patch and yeah volte is is on

Question my REALME x7 max 5g does not work with any phone company

hello friends I need help please, I have a REALME X7 MAX with 12 gb in RAM and 256 ROM with a firmware RMX3031 fast charge of 65w the problem that I have with this phone is that I could not make it work with my current telephone company (cricket) I went with them and several other phone companies (Verizon, at&t, boost mobile, us cellular, T Mobile, etc etc) and in all of them they tell me that my phone is not compatible with their networks and services, I have been investigating and I know which phone is not it allows to activate Volte, maybe that is one of the reasons why it does not accept to work in any of these phones, I have tried to activate Volte with the universal network mode app, with another app like force Volte 4g etc and none works with this firmware, I would like to know if anyone else has the same problem and how did you solve it? I was also thinking of installing another ROM but I don't know which one I could try to install to fix this problem that I have, could someone help me thank you very much
Edwinbrujita8 said:
hello friends I need help please, I have a REALME X7 MAX with 12 gb in RAM and 256 ROM with a firmware RMX3031 fast charge of 65w the problem that I have with this phone is that I could not make it work with my current telephone company (cricket) I went with them and several other phone companies (Verizon, at&t, boost mobile, us cellular, T Mobile, etc etc) and in all of them they tell me that my phone is not compatible with their networks and services, I have been investigating and I know which phone is not it allows to activate Volte, maybe that is one of the reasons why it does not accept to work in any of these phones, I have tried to activate Volte with the universal network mode app, with another app like force Volte 4g etc and none works with this firmware, I would like to know if anyone else has the same problem and how did you solve it? I was also thinking of installing another ROM but I don't know which one I could try to install to fix this problem that I have, could someone help me thank you very much
Click to expand...
Click to collapse
on which firmware version you are currently operating....?
e_v_i_l_x_ said:
on which firmware version you are currently operating....?
Click to expand...
Click to collapse
In the RMX3031_11_C.12
Edwinbrujita8 said:
In the RMX3031_11_C.12
Click to expand...
Click to collapse
REALME UI 3.0, Android 12
was it working on any earlier firmware..?
was 4g volte signals working on your device before you have upgraded to c.12.
e_v_i_l_x_ said:
was it working on any earlier firmware..?
Click to expand...
Click to collapse
I don't know because when I bought the phone I bought it on AliExpress and when I started it for the first time it asked me to update, I did it and then I inserted my micro sim, and ohhh surprise it didn't work with my network and that the phone is unlocked, after that I tried many things like forcing the Volte etc I went to many phone companies and they all tell me that it will not work with any of them, I think that maybe I will have a solution if I change the firmware or something like that to a different version, I don't know, I'm newbie in this but I have a little idea of what may be happening since the phone itself does not let me activate Volte and that is the requirement for this phone to work in my country with any phone company
e_v_i_l_x_ said:
was it working on any earlier firmware..?
Click to expand...
Click to collapse
right now i can't show you with my micro sim inside the phone because every time i insert it into this phone cricket cancels my service and i have to go back to customer service to reestablish my service, but here's a picture so you can see that it won't let me activate volte
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you
Edwinbrujita8 said:
REALME UI 3.0, Android 12
Click to expand...
Click to collapse
should visit the service center.

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