Database Develop

[Q] Please Help. Stock phone stuck in boot loop.

My wife's phone is completely stock, I have never rooted it or anything.
A couple of days ago, she started getting a strange notification with the android icon and something called Smith with the message that it is disabled. Her phone would reboot itself a couple of times a day and now it is stuck in a boot loop. The phone has been stuck in the loop for a couple of hours now, stopping on the white android screen for a second and shutting down, rinse and repeat.
I can get into recovery by ONLY holding down the volume key, which is kind of strange. I also cant select anything in recovery.
Any help would be appreciated, she is about to kill me and switch to an iPhone.

allstarfung said:
My wife's phone is completely stock, I have never rooted it or anything.
A couple of days ago, she started getting a strange notification with the android icon and something called Smith with the message that it is disabled. Her phone would reboot itself a couple of times a day and now it is stuck in a boot loop. The phone has been stuck in the loop for a couple of hours now, stopping on the white android screen for a second and shutting down, rinse and repeat.
I can get into recovery by ONLY holding down the volume key, which is kind of strange. I also cant select anything in recovery.
Any help would be appreciated, she is about to kill me and switch to an iPhone.
Click to expand...
Click to collapse
Follow this guide - it should fix you up.

StormyNight said:
Follow this guide - it should fix you up.
Click to expand...
Click to collapse
unfortunately this doesn't apply to my situation because the phone has never been rooted

allstarfung said:
unfortunately this doesn't apply to my situation because the phone has never been rooted
Click to expand...
Click to collapse
Follow the instructions here then. Be warned though, this will wipe everything, including internal storage.

The Smith file is some file that HTC put into the ROM that expired in mid-August. Ever since then, the app shows as expired when you reboot. Nothing you can really do about it if you are not rooted, but HTC is supposedly working on a fix that they will push via OTA.
However, it shouldn't be causing the bootloops as far as I know. If a factory reset doesn't work, then running the RUU is most likely the way to go.

[Q] Turbo Stuck on Android Screen

So I flashed but now my phone just boots to Android Screen - I am a Novice in this area - how can I restore my phone to factory or getting back to working condition

bturkel said:
So I flashed but now my phone just boots to Android Screen - I am a Novice in this area - how can I restore my phone to factory or getting back to working condition
Click to expand...
Click to collapse
Likely your flash was interrupted. Try flashing again and make sure the progress gets all the way through. My last time took the attempts to get a clean flash. Had to keep it in the foreground and not do anything else on my computer.

rgerrans said:
Likely your flash was interrupted. Try flashing again and make sure the progress gets all the way through. My last time took the attempts to get a clean flash. Had to keep it in the foreground and not do anything else on my computer.
Click to expand...
Click to collapse
Also, make sure you have the lastest mofo (version 0.0.2).

So I tried to flash the hotspot rooted image also the just plain rooted image. Which image do you suggest I use? Yes my first flash got interrupted. So are you saying that since I get to the white android screen that's a good sign?

bturkel said:
So I tried to flash the hotspot rooted image also the just plain rooted image. Which image do you suggest I use? Yes my first flash got interrupted. So are you saying that since I get to the white android screen that's a good sign?
Click to expand...
Click to collapse
Shouldn't matter but I'd stick with the original root image. Android logo isn't a good sign you are just stuck in a bootloop. If you can't get the regular rooted image flashed then you can go here for rsd plus stock, but I'd only do that as last resort since good chance of loosing all your data - http://forum.xda-developers.com/droid-turbo/development/quark-stock-firmware-moto-maxx-droid-t3063470
If it still won't flash the root image, you might want to hit the Mofo Thread and ask for help since a few others are having similar issues of not being able to get 100% through a flash - http://forum.xda-developers.com/general/paid-software/mofo-root-turbo-t3064404. They seemed to have identified issues if you installed more then one usb driver and/or are using a usb 3.0 port.

All good now - lost data but wiped phone then flashed - it work finally

hi every body, i have the same issue, i decide to udpate my phone to lollipop and everything was working fine except for one error that was doing my phone every time i use settings, and i decide to wipe the cache under recovery, when i tried to do it, the phone get stuck in erasing cache and then after some minutes here i turn off and on again the phone and make the same procedure and this time the wipe was very fast and then i restart my phone and here is the problem now, it get stuck in android screen and is not coming back from here, i tried to make a factory reset and nothing happens it is still on android screen and i dont know what else i can do, my bootloader is locked.
any ideas?

bturkel said:
All good now - lost data but wiped phone then flashed - it work finally
Click to expand...
Click to collapse
Hey how did you fix it? Im stuck on the moto logo and have no idea how to fix it. I have tried everything! Thanks in advance.

NEED HELP - Android gone black

Moto X 2014: unrooted with bootloader unlocked. It's running Stock 5.1 and I haven't messed with anything on it. I gave it to my Dad after a few months of using it, so I factory reset it and gave it to him, 2 weeks later he tells me it has stopped working. It boots up normally, but from then on it is black, I can access minor parts of the OS such as the power off menu, the camera (by shaking) and Moto Display, but everything else doesn't work. I have never seen anything like this before, and I am well accustomed to flashing custom ROMs and rooting Android. If it comes down to it I will factory reset it or flash stock, but I can't even plug it into my PC and retrieve any files. Anyone have any idea whats gone wrong?
I have attached a video demonstrating what's happened to help diagnose the problem.

thomaswilloughby said:
Moto X 2014: unrooted with bootloader unlocked. It's running Stock 5.1 and I haven't messed with anything on it. I gave it to my Dad after a few months of using it, so I factory reset it and gave it to him, 2 weeks later he tells me it has stopped working. It boots up normally, but from then on it is black, I can access minor parts of the OS such as the power off menu, the camera (by shaking) and Moto Display, but everything else doesn't work. I have never seen anything like this before, and I am well accustomed to flashing custom ROMs and rooting Android. If it comes down to it I will factory reset it or flash stock, but I can't even plug it into my PC and retrieve any files. Anyone have any idea whats gone wrong?
I have attached a video demonstrating what's happened to help diagnose the problem.
Click to expand...
Click to collapse
If you search the forum here for "black screen" it has happened to other people as well on stock 5.1. Supposedly the fix is a factory reset.
Sent from my XT1095 using Tapatalk

AGISCI said:
If you search the forum here for "black screen" it has happened to other people as well on stock 5.1. Supposedly the fix is a factory reset.
Sent from my XT1095 using Tapatalk
Click to expand...
Click to collapse
Ok, It was just really surprising thats all. I will factory reset then. Thanks

I am having the exact same issue. Have you had a luck resolving it short of a factory reset?
My phone battery died last night. I plugged my phone in, let it get about 15% charge, then tried to turn it back on. The phone boots like normal, but after the boot animation goes away, the screen is black. Active notifications still seem to work, and I can hold the power button to get the Power Down option. I can boot into the bootloader & access recovery just fine. However, my phone is fully stock (no root, no bootloader unlock, no anything). I can't seem to access ADB when the phone is powered normally (ie, when I'm at this mysterious black screen), but it's possible that USB debugging isn't even enabled.
So far, I've found a few people who've said a full factory reset will fix the problem, but I'm looking for another solution, or at least a way to grab my data before I reset. Since my bootloader's still locked, I can't seem to use fastboot boot to boot into TWRP, and I can't find any other way to access my data to copy it off the phone. I've tried wiping the cache using the stock recovery to no avail. Any suggestions?

bjg222 said:
I am having the exact same issue. Have you had a luck resolving it short of a factory reset?
My phone battery died last night. I plugged my phone in, let it get about 15% charge, then tried to turn it back on. The phone boots like normal, but after the boot animation goes away, the screen is black. Active notifications still seem to work, and I can hold the power button to get the Power Down option. I can boot into the bootloader & access recovery just fine. However, my phone is fully stock (no root, no bootloader unlock, no anything). I can't seem to access ADB when the phone is powered normally (ie, when I'm at this mysterious black screen), but it's possible that USB debugging isn't even enabled.
So far, I've found a few people who've said a full factory reset will fix the problem, but I'm looking for another solution, or at least a way to grab my data before I reset. Since my bootloader's still locked, I can't seem to use fastboot boot to boot into TWRP, and I can't find any other way to access my data to copy it off the phone. I've tried wiping the cache using the stock recovery to no avail. Any suggestions?
Click to expand...
Click to collapse
Unfortunately I couldn't retreive any data from the phone, I can confirm however that a factory reset does fix the issue. The Android automatic backup does work in the broken state so I did manage to restore my settings and apps. But the internal sd card was wiped upon factory reseting. Just an idea of the top of my head: Try running adb backup and see if that works, and then unlocking the bootloader, flashing twrp, restoring the backup, and finally transfering the internal sd card data to a mounted drive using twrp. Thats just a stab in the dark and i dont have the phone on me to test it. Give it a try and lets hope Motorola will fix this bug soon.

Ok, thanks. I did try adb backup, but adb won't recognize the device when it's "booted" & sitting at the blank screen, and the stock recovery doesn't give full adb access. I'm currently looking into the various data recovery options to maybe pull some stuff off after reseting. It's really only a few files that I need, so maybe that will work?

bjg222 said:
Ok, thanks. I did try adb backup, but adb won't recognize the device when it's "booted" & sitting at the blank screen, and the stock recovery doesn't give full adb access. I'm currently looking into the various data recovery options to maybe pull some stuff off after reseting. It's really only a few files that I need, so maybe that will work?
Click to expand...
Click to collapse
Unfortunately the internal SD card mounts using MTP and not like a flash drive, so using the usual methods through Windows to recover wont work. However you could try and restore your internal sd card using this solution: http://goo.gl/OKdV14
As for accessing adb through recovery, you could try this method: http://goo.gl/5T7bhq
Hopefully one of these methods should work, so you can at least recover some of your files.

I had the same problem today. I tried to backup a twrp backup I have made few weeks ago but I still had the black screen. The only solution is to factory reset...
Happily I could have saved my data when I was on TWRP. Anyone knows how to restore sms from the data I have saved ?

Random freeze and data wipe at every reboot

So, as I say in the title, I've got this problem and I don't know how to solve it. I already looked on the other thread but I couldn't find anything really helpful.
It all started when I installed this module from Magisk (®FDE.AI, a battery optimizer). At the time I was using the xiaomi.eu ROM. When I rebooted the phone, as required, the recovery showed up, with the "/sdcard/" folder empty.
From then, I tried changing ROM back and forth, but the problem is always the same:
-When I install some apps and I reboot the phone or it boots in recovery or erase everything (showing me the initial setup screen)
-If the TWRP is installed and it reboot in recovery, I get either random error (in the data folder) or something like "Unable to mount /cache" and "Unable to mount /data"
-Random apps, at random condition, freeze. (Ex. Whatsapp, Telegram, Volum Control, Settings, Launcher, etc...)
ROM that I tried:
-xiaomi.EU
-Lineage OS
-MIUI 10.3.6.0 and MIUI 10.3.8.0 by fastboot (both messing up with the phone sensor: I had to flash persist.img)
-MIUI 10.3.11.0
What I already tried:
-Lock/Unlock bootloader
-Change TWRP
-Flash with Mi Flash the stock ROM
-Wiping Data/Cache/System and Format Data
-EDL flashing (without opening the back, but with the command "fastboot oem edl-mode"): it gives me an error, saying that my account is unauthorized
What should I try to do? I'm very desperate. Could be that the module I installed is still in the system?
You guys are my really last chance, I don't really know what to do.
EDIT:
We didn't find any kind of solutions, so some of us send the phone to get repaired.
Conclusion: DON'T EVER EVER INSTALL FDE.AI ON YOUR K20 PRO
EDIT2:
If you find to have the same problem as us, please write that on the FDE thread. Maybe the developer will do something!
EDIT3:
Mine K20 Pro got fixed by the service center by replacing the motherboard. There are no solution via software for now.

Same issue ! I dont know what to do

thelegoboy said:
So, as I say in the title, I've got this problem and I don't know how to solve it. I already looked on the other thread but I couldn't find anything really helpful.
It all started when I installed this module from Magisk (®FDE.AI, a battery optimizer). At the time I was using the xiaomi.eu ROM. When I rebooted the phone, as required, the recovery showed up, with the "/sdcard/" folder empty.
From then, I tried changing ROM back and forth, but the problem is always the same:
-When I install some apps and I reboot the phone or it boots in recovery or erase everything (showing me the initial setup screen)
-If the TWRP is installed and it reboot in recovery, I get either random error (in the data folder) or something like "Unable to mount /cache" and "Unable to mount /data"
-Random apps, at random condition, freeze. (Ex. Whatsapp, Telegram, Volum Control, Settings, Launcher, etc...)
ROM that I tried:
-xiaomi.EU
-Lineage OS
-MIUI 10.3.6.0 and MIUI 10.3.8.0 by fastboot (both messing up with the phone sensor: I had to flash persist.img)
-MIUI 10.3.11.0
What I already tried:
-Lock/Unlock bootloader
-Change TWRP
-Flash with Mi Flash the stock ROM
What should I try to do? I'm very desperate. Could be that the module I installed is still in the system?
You guys are my really last chance, I don't really know what to do.
Click to expand...
Click to collapse
Do you already tried a wipe data or format data in TWRP?

KaMyKaSii said:
Do you already tried a wipe data or format data in TWRP?
Click to expand...
Click to collapse
Yep, multiple times

try lr twrp

demonntl said:
try lr twrp
Click to expand...
Click to collapse
I tried both (the "vanilla" one and the LR), multiple times

thelegoboy said:
I tried both (the "vanilla" one and the LR), multiple times
Click to expand...
Click to collapse
if you have already open the back cover, try this:
- unplug the battery, connect the phone to computer with USB, wait for the phone to power up, connect the battery cable again and test.
if not, you should go to service center for warranty.

demonntl said:
if you have already open the back cover, try this:
- unplug the battery, connect the phone to computer with USB, wait for the phone to power up, connect the battery cable again and test.
if not, you should go to service center for warranty.
Click to expand...
Click to collapse
I think I'll send it back to get repair or something

I am having the same problem after installing fde.ai module, my phone always reset after reboot and my data is always wiped. anyone can help?

bougenville said:
I am having the same problem after installing fde.ai module, my phone always reset after reboot and my data is always wiped. anyone can help?
Click to expand...
Click to collapse
As you can see this is a serious problem.
I made a post in the FDE thread, but since no one has responded, could you make one you, too? Or just quote mine (it should be in the second-last page).

Anyone found a fix for it yet?

Nothing. I'm talking via email to the seller to send it to get repair. It's really sad that nobody help and the developer of FDE didn't care at all

After installing this mod on mi9t(not pro) also brick. Even EDL flashing didnt help

same issues, f*ck my life :laugh::laugh::laugh:

znsvs123 said:
same issues, f*ck my life :laugh::laugh::laugh:
Click to expand...
Click to collapse
Try to write a post on the FDE thread, maybe the developer will help you

thelegoboy said:
Try to write a post on the FDE thread, maybe the developer will help you
Click to expand...
Click to collapse
done, tried edl mode with someone helped me but didnt help. f*ck my life :silly:

my phone all of a sudden restart i didnt anything why?

Same here after flashing FDE.AI module my phone freezed and auto wipe data frequently. flashed fastboot and recovery roms many times and the problem still the same every time.

same here any one found fix ?!

akino553 said:
same here any one found fix ?!
Click to expand...
Click to collapse
nope, I think it's unfixable..

SM - G780G - Screen flickers

Hi all,
My wife just bought the G780G.
I configured her device using Samsung smart switch, and used it to transfer settings, apps and data from her old S8 (first time I did it, usually I prefer to start a new device from scratch...) .
She says she has an issue with the device - sometimes, while using it, the screen flickers...
I didn't see it exactly and she didn't manage to reproduce it to show me, but she says it happens to her quite a lot.
Anyone familiar with this issue?
Any solution you know of?
Thanks!

long shot, if she uses chrome try updating it and android webview along with it. there was an issue months back where that caused system wide flickering and some apps not to work.

3mel said:
long shot, if she uses chrome try updating it and android webview along with it. there was an issue months back where that caused system wide flickering and some apps not to work.
Click to expand...
Click to collapse
I updated Chrome.
No update was needed for Android web view.
Unfortunately it didn't help.
The issue persisted today...
I suspect 2 things:
1. A firmware update that was done yesterday morning (my wife doesn't remember if she encountered it before, she have the phone for 2 days...)
2. Restoring data using smart switch - it can cause issues? I restored the data from her old S8.
Can it be that some corrupted data was transfered?
I'm thinking of factory reseting her device and let her start from scratch..
What do you think?

before you reset try booting to recovery and clearing cache. if there was an update it could be the cache. if it doesn't help then yeah reset is the next option.

3mel said:
before you reset try booting to recovery and clearing cache. if there was an update it could be the cache. if it doesn't help then yeah reset is the next option.
Click to expand...
Click to collapse
Thanks man
How exactly to boot to recovery?
I tried after watching several YouTube videos but had no luck...
Edit : looks like something is messed up with this phone.
I'm not able to boot into recovery.
Doing this:
Turn off device
Press volume up + power button simultaneously.
As soon as I see the Samsung fe logo - I release the buttons - the phone boots regularly...

Booting this phone to recovery is a bit tricky:
1. Shut down phone and wait for a couple of seconds
2. Connect an USB cable to PC and phone
3. Push and hold louder button
4. Push power button until recovery mode will be shown
I prefer ADB:
ADB DEVICES
ADB REBOOT RECOVERY

I press volume up plus power simultaneously while inserting the connected USB cable.

Thanks guys!
Managed to do it after connecting to my laptop.
Just wiped the cache partition - hope it'll help..

Well unfortunately it didn't help.
The screen still flickers.
I'll factory reset the phone.
Hope it'll help and it's not a hardware issue...

consider also reflashing the current firmware. there's even a way to do that that doesn't involve wiping your apps. using the HOME_CSC file will keep your user data intact. then if that yields no results you can try a factory reset.

3mel said:
consider also reflashing the current firmware. there's even a way to do that that doesn't involve wiping your apps. using the HOME_CSC file will keep your user data intact. then if that yields no results you can try a factory reset.
Click to expand...
Click to collapse
Thanks man but I don't know exactly how to do it...
I'll factory reset it and that's it.
Hope it'll solve the issue

I wiped the device yesterday.
Looks like the issue is solved.... No more flickering!
Not a hardware issue
Thanks everyone!

Hope it is not a hardware issue. Because my old s5 and pretty all samsung s5 have screen flickering problem especially in cold weather.