Question Oppo Find X3 Pro stuck on ColorOS 11.2 - OPPO Find X3 Pro

Hello there🖐️I own an Oppo Find X3 Pro (model CPH2173), the phone was purchased from Italy in summer of 2021.Since November/December 2021 I haven't received any security update. I tried all kinds of methods, VPNs, factory reset, but nothing worked.
Currently the phone has Android 11 based on ColorOS 11.2. Btw I live in Romania (Est Europe), I use the phone with a romanian SIM card.
Any idea what I should do to get software updates?
I can install an update manually if anyone got a download link.
P.S.: I saw someone from Maroc with the exact same problem as mine, but I think that post was deleted.

ionut1708 said:
Hello there🖐️I own an Oppo Find X3 Pro (model CPH2173), the phone was purchased from Italy in summer of 2021.Since November/December 2021 I haven't received any security update. I tried all kinds of methods, VPNs, factory reset, but nothing worked.
Currently the phone has Android 11 based on ColorOS 11.2. Btw I live in Romania (Est Europe), I use the phone with a romanian SIM card.
Any idea what I should do to get software updates?
I can install an update manually if anyone got a download link.
P.S.: I saw someone from Maroc with the exact same problem as mine, but I think that post was deleted.
Click to expand...
Click to collapse
Contact assistance and probably they will unlock update for your phone like I saw for others.

VampireHeart said:
Contact assistance and probably they will unlock update for your phone like I saw for others.
Click to expand...
Click to collapse
Sadly, for me the Oppo assistance said that this OTA issue is related to my carrier and my carrier said that their customer service is only open for SIM card or line issues. So I'm following each post in this thread too.
I'm in France with a french refurbished phone and RED SFR operator.

qboot said:
Sadly, for me the Oppo assistance said that this OTA issue is related to my carrier and my carrier said that their customer service is only open for SIM card or line issues. So I'm following each post in this thread too.
I'm in France with a french refurbished phone and RED SFR operator.
Click to expand...
Click to collapse
A crazy situation

Wasn't there a thread here, where someone got a tool by Oppo support which downloads and installs the latest version ....

Jorgo-Bo said:
Wasn't there a thread here, where someone got a tool by Oppo support which downloads and installs the latest version ....
Click to expand...
Click to collapse
Yeah I tried that oficial Oppo app, but it didn't work.

Make sure all Apps are.up to date
Check for Google-Play-System Update as.well!
-> Password and Security
1. Disable WLAN
2. App-Managemt:
-> Show system files (3 dots)
-> search for update.
-> Delete data in the 3 showd files
3. Reboot
4. Wait 5 min till the phone is fully loaded.
Check WLAN is still disabled
5. Check for Update without VPN
6. If without succeed use VPN France and check for Updates
7. Still without success contact Oppo
BTW is this the tool ?
https://www.oppo.com/content/dam/oppo/event-page-asset/rom/files/en/ColorosUpgradeToolSetup-V1.0.11.exe
OPPO Firmware, ColorOS Software Update | OPPO India
Get the latest OPPO firmware updates to optimize system performance and enhance system stability. Download the latest ColorOS software version now!
support.oppo.com

Yes, it's that app. I already did what u said there and I got nothing.

I solved the same problem by taking it to the Oppo service center, the phone was updated and returned within hours

I'll try to do that

Related

Can't Update System Software

I just got brand new Xperia X Performance that came with 6.0.1, and I'm trying to figure out why I can update it. It's unlocked but not rooted, basically right from the factory as far as I know.
When I go into Software Update in the phone's settings, it says "Your device already has the latest available system updates."
When I use the Sony app on my PC it says my system software is up to date.
I actually can't find anything about this issue, anybody here have any ideas?
Thanks!
try downloading and running xperifirm, find out if your region has the update at all, you should be able to update atleast to 7 anyway
There are a few variants that are considered as internal units or something like that and they don't get OTA updates, also HK units were stuck on 7 for some reason last time I checked. Mine is a french model, and yesterday I received the april security patches while the global variant got it two months ago
st3ch said:
try downloading and running xperifirm, find out if your region has the update at all, you should be able to update atleast to 7 anyway
There are a few variants that are considered as internal units or something like that and they don't get OTA updates, also HK units were stuck on 7 for some reason last time I checked. Mine is a french model, and yesterday I received the april security patches while the global variant got it two months ago
Click to expand...
Click to collapse
Thanks for the reply.
Here's a screenshot of Xperiafirm. https://ibb.co/dUCN3T
I'm in Canada, though I'm on Freedom Mobile, not Rogers or Bell. I don't think my carrier ever sold this phone, and I'm not sure what would happen if I flashed 8.0 made for Bell or Rogers phones.
Ideally I'd like 7.1.1 Canadian generic for Xperia X Performance, but I can't seem to find that anywhere.
I've also never done this so I don't really know what I'm doing, and don't want to void my warranty!
Thanks for you help!!
Good the ROMs that you see for Canada are all latest 8.0 with May security patches and maybe your phone is one of these and the updates just got stucked for some reason.
First you have to check what kind of model you have to check this, to do so you should open the dialler and type
*#*#7378423#*#*
From the service menu you should select -> Service Info -> Software Info and look for Customization Version:
As I said mine is a french model so it states 1302-9342_R2E your should be something different but only the first 8 numbers matter
then look this number in Xperifirm if yours is everything different from Internal Unit (second column from the screenshot) then there is a easy way to try and update without loosing your warranty
First there is always a risk! But I have done this a few times for my Xperia U and Xperia M5 and had no problems at all.
Do a backup - contacts...everything you need as it will delete them
charge the phone to at least 80%
then you should go to the Xperia Companion and do a software repair, not update but repair
It should install the latest version for your phone but it shows the version it installed only when it's finished...
Even if it has not installed the latest update then just connect the phone to your wifi/LTE and try the OTA updates again (could take up to an hour)
This is the safest way that will not void your warranty in any way but will delete your info (contacts, pics..etc. ) so do a backup prior
And if possible use a laptop with a working battery as even a 1 second glitch in the grid could cause the phone to get bricked
And if your phone is imported from China and the customization number is considered as an Internal Unit the only way you could get 7.0 or 8.0 is by flashing and another ftf file as the ones for Bell Canada or Rogers, there are actually some ROMs uploaded in XperiaBlog
there could be some in XDA but I have not search for any
st3ch said:
Good the ROMs that you see for Canada are all latest 8.0 with May security patches and maybe your phone is one of these and the updates just got stucked for some reason.
First you have to check what kind of model you have to check this, to do so you should open the dialler and type
*#*#7378423#*#*
From the service menu you should select -> Service Info -> Software Info and look for Customization Version:
As I said mine is a french model so it states 1302-9342_R2E your should be something different but only the first 8 numbers matter
then look this number in Xperifirm if yours is everything different from Internal Unit (second column from the screenshot) then there is a easy way to try and update without loosing your warranty
First there is always a risk! But I have done this a few times for my Xperia U and Xperia M5 and had no problems at all.
Do a backup - contacts...everything you need as it will delete them
charge the phone to at least 80%
then you should go to the Xperia Companion and do a software repair, not update but repair
It should install the latest version for your phone but it shows the version it installed only when it's finished...
Even if it has not installed the latest update then just connect the phone to your wifi/LTE and try the OTA updates again (could take up to an hour)
This is the safest way that will not void your warranty in any way but will delete your info (contacts, pics..etc. ) so do a backup prior
And if possible use a laptop with a working battery as even a 1 second glitch in the grid could cause the phone to get bricked
And if your phone is imported from China and the customization number is considered as an Internal Unit the only way you could get 7.0 or 8.0 is by flashing and another ftf file as the ones for Bell Canada or Rogers, there are actually some ROMs uploaded in XperiaBlog
there could be some in XDA but I have not search for any
Click to expand...
Click to collapse
Thanks so much for the reply...I discovered the version of Android installed on my phone is a version meant for Journalists/Reviewers/Commercial use, and can not be updated. I just got a refund for the 3-year warranty portion of my purchase after pointing this out to them. So after the 90 day warranty that came with it runs out, I'll be able to do anything I feel like with this device.
I'll be looking for a safe way to install 7.1.1 hopefully, and if not then 8.0. There seem to be less issues with 7.1.1, but there's really only one way to find out: when I start using it.
I'll definitely need a point in the right direction when it comes to that though. I understand Sony has an official flashing tool, and you have to unlock the bootloader (which is supported on my phone even with this version). But I haven't done it before and don't know how.

No more updates?

Hello everyone
After I uploaded to 8.0.0.142 via Firmware Finder I haven't been able to uptade the phone anymore. I know FF has now sone issues doing updates due to how Huawei has changed the way they release the updates, but I can't update anymore the phone regularly. No updates at all...
Any idea?
I had the same problem. Contacted Huawei Support and they told me to send mail with s/n and imei so they can reset OTA updates. I don't think it worked, tried yesterday and nothing appeared, so I decided to try other ways.
I know that my phone is EU version, but it's not from my country, I believe it's from Luxemburg, if your phone is not from country you are in you might try what I did.
I succesfully updated from 8.0.0.142 to 8.0.0.150 and here's what I did:
- Reset Huawei Mobile Services
- Go to HiCare, changed language to German (idk if that's possible it worked, Huawei suppport offered me to change country to Italy, but it didn't work for sure)
- Download and install Fake Location app and allow mock localization in Settings -> Developer Options
- I changed my localization to Germany, after that I checked updates and whoah, there was one!
Try these and if it fails contact Huawei to reset OTA.
edit: You might try to update "System Update" from Huawei, just search for System Update Huawei in Play Store
Hello. I got update today. BLA-L09 150.
fishyfishx said:
I had the same problem. Contacted Huawei Support and they told me to send mail with s/n and imei so they can reset OTA updates. I don't think it worked, tried yesterday and nothing appeared, so I decided to try other ways.
I know that my phone is EU version, but it's not from my country, I believe it's from Luxemburg, if your phone is not from country you are in you might try what I did.
I succesfully updated from 8.0.0.142 to 8.0.0.150 and here's what I did:
- Reset Huawei Mobile Services
- Go to HiCare, changed language to German (idk if that's possible it worked, Huawei suppport offered me to change country to Italy, but it didn't work for sure)
- Download and install Fake Location app and allow mock localization in Settings -> Developer Options
- I changed my localization to Germany, after that I checked updates and whoah, there was one!
Try these and if it fails contact Huawei to reset OTA.
edit: You might try to update "System Update" from Huawei, just search for System Update Huawei in Play Store
Click to expand...
Click to collapse
What do you mean by "Reset Huawei Mobile Services"? Do you mean uninstall it?
Thanks
Sig. Gargiulo said:
What do you mean by "Reset Huawei Mobile Services"? Do you mean uninstall it?
Thanks
Click to expand...
Click to collapse
sorry, I meant clear cache and app data: how-to
I tried your method but it didn't work for me.
Then I chatted with the Huawei service and they said BLA-L29C 8.0.0.148(C432) has been released today for my phone and I have to wait for the notification.
Let's see if it comes or not!
So, yesterday I tried to updated the phone in a slightly different way via Settings --> System --> System Update, click on the three dots on the top right corner and then click on "Download the latest full package".
Surprisingly it started downloading 8.0.0.150 and it successfully installed it
Waiting finished.

Android 10 LG G8 ATT

I just received the OTA for Android 10 on ATT. Build is QKQ1.190929.002 Software ver G820UM20i. Kinda sad to complain but its still security patch level Dec 1, 2019
Got it too!
Confirmed...https://flic.kr/p/2ioVmJ9
yes, checked and got it. thanks for the news
Finally! The great thing is that it finally fixes audio lag issues I've had with various bluetooth headphones for forever. The bad thing is that it still doesn't appear to work with a Dualshock 4 for PS4 remote play (apparently Sony maintains a list of "Android 10 phones" instead of actually checking your OS, which seems crazy to me, but I suppose is not directly LGs fault).
Can someone EXTRACT firmware file and share it with other G8 ATT users?
Updated here too.. Dissapointed w/the horizontal recents list, so clunky and slow..
May any one share the firmware? Thank you
kenji393 said:
May any one share the firmware? Thank you
Click to expand...
Click to collapse
Someone has to do this while doing the ota update. If you can downgrade to do the ota again please do so
antintin said:
Someone has to do this while doing the ota update. If you can downgrade to do the ota again please do so
Click to expand...
Click to collapse
I have LG G8 Thinq AT&T and there is no update so far. Please, let someone make an Android 10 update file and make it available?
skint77 said:
I have LG G8 Thinq AT&T and there is no update so far. Please, let someone make an Android 10 update file and make it available?
Click to expand...
Click to collapse
I saw on here if you remove your Sim card, then factory reset and don't connect to anything including wifi, so skip everything to get to the home screen. Then connect to WiFi and check for updates it works. I did it and boom, I had to go through about 5 updates, but it all worked.
i am trying to recover data from andriod 10 with same build number but cannot successfully root device...any ideas
bugmylyfe said:
i am trying to recover data from andriod 10 with same build number but cannot successfully root device...any ideas
Click to expand...
Click to collapse
What? You can't root and I'm not sure what you're saying...
Does anyone have the firmware file for this update? I bought ATT LG G8 to use on Cricket but can't get the OTA update now, also tried resetting and using WiFi (without SIM) mentioned in post above by @Romman0 but it didn't work either.
Has there been any luck getting the ATT model rooted?
G820UM20m
jashang87 said:
Does anyone have the firmware file for this update? I bought ATT LG G8 to use on Cricket but can't get the OTA update now, also tried resetting and using WiFi (without SIM) mentioned in post above by @Romman0 but it didn't work either.
Click to expand...
Click to collapse
I got it to work using a prepaid go sim card i bought on ebay for $2 but now i regret updating it cos my phone sluggish and it s draining battery much faster than before. I had an issue where incoming calls go straight to voicemail and i thought android 10 can fix that but the problem still persists.
I live in Bangladesh and bought one LG G8 at&t model ..........now i am downloading update.....how can i extract the file ???
bandiota said:
I live in Bangladesh and bought one LG G8 at&t model ..........now i am downloading update.....how can i extract the file ???
Click to expand...
Click to collapse
Where did you find update for at&t??

local update

Hello everyone, being new to xiaomi devices, i would like to ask about updating. So my mi8 is currently on miui global 11.0.2 (PEAITTI) which i suppose is an italian variant. My problem is that the updater does not find any new updates despite the fact that there are. So I searched for manual update and found this https://c.mi.com/oc/miuidownload/detail?guide=1 . My question is this is local update used for every factory rom regardless of the area and without the need to unlock the bootloader? And is fastboot update for every rom?
Extra quetion: Do i lose something by unlocking the bootloader except the warranty? (asking that coming from sony device)
Thanks in advance.
I have some experience installing MIUI and I advise you not to "mess" with the bootloader.
There is a condition that your device goes into "Brick" mode. See- https://forum.xda-developers.com/mi-8/help/undo-fastboot-oem-lock-t4126427
by unlocking the bootloader You will be exposed, to some extent, to intrusions into your device by hackers.
The safest situation is to only update the system by OTA! especially that you have an "Italian" MIUI system (which appears to be global).
On the other hand, if you have prior knowledge and experience, you can update your system independently, even though there is a risk, by flashing through software you can find on the network.
mitsosJL said:
Hello everyone, being new to xiaomi devices, i would like to ask about updating. So my mi8 is currently on miui global 11.0.2 (PEAITTI) which i suppose is an italian variant. My problem is that the updater does not find any new updates despite the fact that there are. So I searched for manual update and found...
Click to expand...
Click to collapse
Have you found a solution? I have the same problem. The latest version is 11.0.4.0QEAMIXM, but it cannot be installed by updater because "the current ROM's network carrier type is different from that in the Recovery package".
philph said:
Have you found a solution? I have the same problem. The latest version is 11.0.4.0QEAMIXM, but it cannot be installed by updater because "the current ROM's network carrier type is different from that in the Recovery package".
Click to expand...
Click to collapse
I haven't searched further into the subject due to lack of time in the current period and I'm fine not having the latest software as long as the device runs without problems (don't fix it if it ain't broken).
After reading your post again, I guess the "original" rum installed in the mitsosJL device, was installed by the seller who sold you the device.
You should first check if your bootloader is locked or open. (See https://gadgetmeetsguy.com/how-to-check-if-bootloader-is-unlocked/
If you decide to "unlock" the bootloader and install an update on your device, you will find many how-to guides.
I received an update via OTA for my Xiaomi Mi 8 device.
Update Name: 11.0.4.0 QEAMIXM Global.
There are not many changes since most of them are suitable for certain "regions", like China-India and some other countries in the world.
In any case, my recommendation of 02.07.2020 is still valid.
Good day to you.

S20 ui3 android11 update

Hi
I am new here and this is my 1st post. I have a S20 on ee and i cannot get the ui3 update. Everytime i use the software update i get a message stating my software is up to date but i am still on ui2.1 android 10. I have tried using smart seitch to find update but no luck. I have gone through Samsung and they said your phone was not made for UK market although it was bought on affordable mobiles .co.uk. They advised that it will update at some time. Any help appreciated
Brimmy1 said:
Hi
I am new here and this is my 1st post. I have a S20 on ee and i cannot get the ui3 update. Everytime i use the software update i get a message stating my software is up to date but i am still on ui2.1 android 10. I have tried using smart seitch to find update but no luck. I have gone through Samsung and they said your phone was not made for UK market although it was bought on affordable mobiles .co.uk. They advised that it will update at some time. Any help appreciated
Click to expand...
Click to collapse
Use odin flash tool to flash oneuI 3 update. Ask me for further info.
jjgvv said:
Use odin flash tool to flash oneuI 3 update. Ask me for further info.
Click to expand...
Click to collapse
I still haven`t recieved update. How do i flash uslng odin please

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