Question Your current software version isn't supported. Visit a service center.. sm-r915u - Samsung Galaxy Watch 5

Just bought this watch a couple weeks ago on ebay. Went to try to update today and got the error "Your current software version isn't supported. Visit a service center." Anyone seen this before on a GW5, and/or know what to do to be able to update the software on it? I've reached out to the eBay seller and haven't gotten a reply back yet.

Can you give more infos?
A
Firmware Version?
Easiest way:
Code:
*#1234#
Post result...
B
You know your active CSC?
Visible for instance on Software... Developer Mode trick...
I mean this tap tap thing on Software info to enable Developer Mode for ADB etc...
Best Regards

adfree said:
Can you give more infos?
A
Firmware Version?
Easiest way:
Code:
*#1234#
Post result...
B
You know your active CSC?
Visible for instance on Software... Developer Mode trick...
I mean this tap tap thing on Software info to enable Developer Mode for ADB etc...
Best Regards
Click to expand...
Click to collapse
Ok I did the *#1234# and this is what I got
AP: R915USQU1AVK6
CP: R915USQU0AVD5
CSC: R915UOYM1AVK6
I do have developer mode enabled. Is this the active CSC you need?
Pic to verify I'm in the correct place

As example how FOTA aka over the air "work"...
It is simple database request by CORRECT text strings...
http://fota-cloud-dn.ospserver.net/firmware/XAA/SM-R915U/version.xml
As example XAA as (active) CSC...
CP: R915USQU0AVD5
If really D instead K... then your modem.bin is not correct... older as the othe Firmware Files.
At this point I can NOT help you... I have no Firmware for this Model... to flash with netOdin.
IMHO cheapest way... go to any Samsung Service... or ask Samsung.
It is not the fastest way... but...
Best Regards

adfree said:
As example how FOTA aka over the air "work"...
It is simple database request by CORRECT text strings...
http://fota-cloud-dn.ospserver.net/firmware/XAA/SM-R915U/version.xml
As example XAA as (active) CSC...
CP: R915USQU0AVD5
If really D instead K... then your modem.bin is not correct... older as the othe Firmware Files.
At this point I can NOT help you... I have no Firmware for this Model... to flash with netOdin.
IMHO cheapest way... go to any Samsung Service... or ask Samsung.
It is not the fastest way... but...
Best Regards
Click to expand...
Click to collapse
Samsung was actually my first thought. I got onto chat with them and was pretty much shot down completely

@R4T5UN280
Please. Still wish to have info about your special Back Cover...
I will check my Photos etc...
Only as visble info...
Other Photos from FCC possible... and...
Best Regards

adfree said:
@R4T5UN280
Please. Still wish to have info about your special Back Cover...
I will check my Photos etc...
Only as visble info...
Other Photos from FCC possible... and...
Best Regards
Click to expand...
Click to collapse
Here's a pic of my back cover. The green area is where the metal contacts are at. I put a wax plug into the hole so no water could get into there. As you can see though, there are no markings at all in the back

R4T5UN280 said:
Here's a pic of my back cover. The green area is where the metal contacts are at. I put a wax plug into the hole so no water could get into there. As you can see though, there are no markings at all in the back
Click to expand...
Click to collapse
Did you ever figure this out?

No I haven't yet unfortunately

R4T5UN280 said:
No I haven't yet unfortunately
Click to expand...
Click to collapse
Yeah Samsung told me to take a hike basically. They won't do anything for my issue since the watch is second hand even though they can't prove it.

Not sure if these would be of any help?
Samsung SM-R915F Combination File ROM (Flash File)
Download Samsung SM-R915F Combination File (original flash file, rom) without any password for Free. We also provide the combination file for all Samsung devices.
samsungcombinationfile.com
I've never flashed a Galaxy watch before but done it a lot with various phones, so am just starting to look into this.
I also have an SM-R915U XAA and would ideally like to change the CSC to BTU for the UK or even flash it to 915F BTU if that were possible.

Related

Field Test Program

Aloha All,
I can't find the field test program in my tilt. Or maybe it's not there? If it is not where might it get it.
Much Mahalos in advance...
I think this is what you're looking for.
HERE
That's the program that I need. I work for AT&T Operations and will use it to test the network on Kauai. Thanks and mahalo.
No worries .. another satisfied customer
dniitani said:
That's the program that I need. I work for AT&T Operations and will use it to test the network on Kauai. Thanks and mahalo.
Click to expand...
Click to collapse
I am not here to be a critic, but man if you really work for AT&T you would know that you don't need the Field Test application to enter into the field test mode. For instance on the AT&T Tilt to enter the field test mode WITHOUT the Field Test application is *#*#364#*#*. Just my thoughts.
OK so is there a way to turn this on via the USB port?
I am looking for the steps to enable a 2nd diagnostic port and have this same data sent out the USB port Can you help me with that?
KDKobes said:
I am not here to be a critic, but man if you really work for AT&T you would know that you don't need the Field Test application to enter into the field test mode. For instance on the AT&T Tilt to enter the field test mode WITHOUT the Field Test application is *#*#364#*#*. Just my thoughts.
Click to expand...
Click to collapse
Very nice, didn't know you could use that code. I ended up making a shortcut icon for it.
Just use Windows Mobile itself!
Set the File Explorer to show all files and navigate to the /Windows folder. There you will find FieldTest.exe , copy it and then navigate to wherever you want and paste as shortcut.
KDKobes said:
I am not here to be a critic, but man if you really work for AT&T you would know that you don't need the Field Test application to enter into the field test mode. For instance on the AT&T Tilt to enter the field test mode WITHOUT the Field Test application is *#*#364#*#*. Just my thoughts.
Click to expand...
Click to collapse
damn do you know any more codes?
A few. I will gather a list and post them later.
What is a field test?
dniitani said:
That's the program that I need. I work for AT&T Operations and will use it to test the network on Kauai. Thanks and mahalo.
Click to expand...
Click to collapse
Interesting, Operations huh. So i guess your regional supervisor is jack, Tell him I said hi. Since i cover the northeast region. Not to meddle, but don't you have all the test equipment provided to you by AT&T that is far more extensive than a field test mode on a tilt?? I mean damn go to any tower and use your AT&T provided test equipment, then tap into the switch. Operations HUH, I always thought we go by the name "Field Technician" guess i missed that memo.
test mode cell site id?
I am a contractor that builds cell sites for AT&T in Southern CA. We also install BDA's for customers that have poor indoor coverage. I am using the tilt and cannot figure out how to get the cell site id to show up while in test mode. Is the field test mode capable of showing this? Is there another program that I could install to have this ability? Having this ability would allow me to determine where the cell site is located in order to properly orient the donor antennas when we are doing a field. Also, does anyone have a link for what all the field test information is and what it means? I know most of them but a few of them are new to me. Any help would be much appreciated.
Thanks,
MAC
macleanbs said:
I am a contractor that builds cell sites for AT&T in Southern CA. We also install BDA's for customers that have poor indoor coverage. I am using the tilt and cannot figure out how to get the cell site id to show up while in test mode. Is the field test mode capable of showing this? Is there another program that I could install to have this ability? Having this ability would allow me to determine where the cell site is located in order to properly orient the donor antennas when we are doing a field. Also, does anyone have a link for what all the field test information is and what it means? I know most of them but a few of them are new to me. Any help would be much appreciated.
Thanks,
MAC
Click to expand...
Click to collapse
http://www.xs4all.nl/~itsme/projects/xda/ril.html
RIL_GetCellTowerInfo
For an implementation: http://dalelane.co.uk/blog/?p=241
http://maps.alphadex.de/index.php?section=mylocation
For non-coders: http://fucawi.com/mobile.php = FindMe app.
Load, go to the, "Menu," and check, "Status." Your CellID is displayed.
macleanbs said:
I am a contractor that builds cell sites for AT&T in Southern CA. We also install BDA's for customers that have poor indoor coverage. I am using the tilt and cannot figure out how to get the cell site id to show up while in test mode. Is the field test mode capable of showing this? Is there another program that I could install to have this ability? Having this ability would allow me to determine where the cell site is located in order to properly orient the donor antennas when we are doing a field. Also, does anyone have a link for what all the field test information is and what it means? I know most of them but a few of them are new to me. Any help would be much appreciated.
Thanks,
MAC
Click to expand...
Click to collapse
Damn A BDA Repeater, those people must have some cash, I have one in my house but it was given to me by AT&T. Sorry don't know what relevancy that has.
KDKobes said:
A few. I will gather a list and post them later.
Click to expand...
Click to collapse
Sorry for nagging, but ...
Any chance of seeing some more of these "secret" codes (or an indication of where I can get them myself ;-))
KDKobes said:
I am not here to be a critic, but man if you really work for AT&T you would know that you don't need the Field Test application to enter into the field test mode. For instance on the AT&T Tilt to enter the field test mode WITHOUT the Field Test application is *#*#364#*#*. Just my thoughts.
Click to expand...
Click to collapse
When you work for companies they don't tend to tell their employees stuff like this, during training they probably only told him/her about the field test program because that is what they want them to use.
arabbitte said:
Sorry for nagging, but ...
Any chance of seeing some more of these "secret" codes (or an indication of where I can get them myself ;-))
Click to expand...
Click to collapse
I use my old Nokia 6600 with CellTrack application installed (http://www.afischer-online.de/sos/celltrack/index.html). It has an internal database created from a .csv file where I have loaded all the cellId, Lac, Network name, Site Name and descrition of all the radiobase station managed by me for my company (I work in Wind tlc).
I immagine an application for my Tytn that collecting the cellId and Lac (and ofcourse signal strenght) could perform a quick search in the database to load other info about name, description and address.
May be someone could write down an application like this?
sorry for bad english..
ciao
fausto
CellTrack is great but
CellTrack is great but we need a similar application for Windows mobiles. I am a telco professional as well and so many fellow eng use Kaiser. Sure we have tools as well, but sometimes we like to play with cell infos when we are not at work. Telco is our hobbi as well
riping data
Hi there,
is there a posible way to get all info saved to a file as seen in the 'field test' program.

[Q] Samsung Galaxy S SMS Problem

Hi I have a question.
My sister from Korea sent me a Korean Version Samsung Galaxy S (anycall), I came from the Philippines. I had it unlocked and everything is working fine like calling, wifi, and etc. But I have encountered several annoying problems:
1. I cannot send sms as when I am trying to press the send button, a pop out "invalid sender'' appears. What might be the cause of this and what are the solutions? I am really a text person.
2. There are a lot of Korean Apps that I want to remove, is there any chance I can root it and install an English version
3. The dialer and keypad has a lot of korean characters, can I remove them?
Thanks in advance. will be waiting for your reply
i think you'll have difficulty finding compatible ROMs for the Korean version of the SGS
a Korean guy tried doing this, and he is now stuck with a bricked phone
I just recently purchased a samsung galaxy s from Korea, anycall is the telecom it used to be subscribed. its open-line now, but i had the same sms problem, "invalid sender" error...
solution is that you have to find an old cellphone, nokia or sony ericsson which has an option in the contact settings...and find to edit "my number", and place your number. voila! you can now send sms! or the other method is, from your galaxy s, go t the messenger>compose message>then left home option key>change sender...then put your number in FROM:, then your friends number in TO:...then you can send messages, its just a hassle that you have to enter your number everytime you send sms, better find the old phone so you can automatically send sms...hope this helps...
Hey!
I'm an SGS user from the Philippines as well. My phone was purchased from the US but sourced from Singapore. In it's original state, it was apparently from Singtel since it had the logo and Singtel apps and everything all over it. I hated this but managed to get rid of it all soon enough.
I flashed my phone to the generic DXJF4 firmware Find it on Samsung-Firmwares. Do NOT get the DXJG4 (which is the current one) firmware from there since it's corrupt and I'm not sure if they fixed it recently. Just download the DXJF4 firmware and flash your phone with it. There are tutorials here on XDA and on Samsung-firmwares, explaining how to do this specifically for SGS Or you can find tutorials on Youtube if you want. After flashing and making sure all is working fine, hook up your SGS to your computer and use Kies to update it to DXJG4 which is the most current firmware for our phone. And there you go!
It has English as the default language and my phone has been clean ever since. Doing this will clean out all those korean apps and such and get rid of the Korean language found throughout the system.
Make sure also before doing any of the flashing stuff that your phone has a lot of battery life left and that your three-button download mode works.
Please respond if this works or if you still are having issues. Good luck!
Hope this helped!
juztin888 said:
I just recently purchased a samsung galaxy s from Korea, anycall is the telecom it used to be subscribed. its open-line now, but i had the same sms problem, "invalid sender" error...
solution is that you have to find an old cellphone, nokia or sony ericsson which has an option in the contact settings...and find to edit "my number", and place your number. voila! you can now send sms! or the other method is, from your galaxy s, go t the messenger>compose message>then left home option key>change sender...then put your number in FROM:, then your friends number in TO:...then you can send messages, its just a hassle that you have to enter your number everytime you send sms, better find the old phone so you can automatically send sms...hope this helps...
Click to expand...
Click to collapse
This is resolved with the flashing advice I gave.
anoneemooz flashing the singapore galaxy device is very different from the singapore device, we have different hardware while the singapore device is considered the international device. I9000 vs shw-m110s
alovell83 said:
anoneemooz flashing the singapore galaxy device is very different from the singapore device, we have different hardware while the singapore device is considered the international device. I9000 vs shw-m110s
Click to expand...
Click to collapse
Oh sorry I didn't know that. OP didn't really say much about his device model so I just assumed it was the normal, international, SGS.
Careful Please
omarsytan said:
Hi I have a question.
My sister from Korea sent me a Korean Version Samsung Galaxy S (anycall), I came from the Philippines.
Click to expand...
Click to collapse
anoneemooz, OP DID make mention that the SGS came from Korea and even bothered to mention the provider, AnyCall, which gives us more than enough clues as to what the phone is.
At any rate, kindly take consideration of such details as people who take advice posted here might end up bricking their phones. I myself am in the process of waiting for a solution to this problem and some might not be as prudent as I am and would jump the gun with advice such as the one you've posted.
juztin888 said:
I just recently purchased a samsung galaxy s from Korea, anycall is the telecom it used to be subscribed. its open-line now, but i had the same sms problem, "invalid sender" error...
solution is that you have to find an old cellphone, nokia or sony ericsson which has an option in the contact settings...and find to edit "my number", and place your number. voila! you can now send sms! or the other method is, from your galaxy s, go t the messenger>compose message>then left home option key>change sender...then put your number in FROM:, then your friends number in TO:...then you can send messages, its just a hassle that you have to enter your number everytime you send sms, better find the old phone so you can automatically send sms...hope this helps...
Click to expand...
Click to collapse
Hey! the Justin888 solution works for me! i get my old sonyericsso w810i and put my number... then i can send sms without put "from". i've really thanks!
Sorry again about my english.. i speak spanish =D
yes i got same problem my sms don't go many time
i bought mine already flashed which can txt more than 80 char and doesnt need to put my no. I played changing the kernel ending up flashing the whole thing to stock korean.. i manage flahs back it to froyo.. and now finding solution what version should i flash to get back to which i had before.
Wouldn't GoSMS or Handcent solve the problem ? Just a humble suggestion.
Sent from my GT-I9003 using XDA App
Anybody using m110s on u.s carrier? I need to know if i can take my phone to u.s and use it
rex4u said:
Wouldn't GoSMS or Handcent solve the problem ? Just a humble suggestion.
Sent from my GT-I9003 using XDA App
Click to expand...
Click to collapse
i have tried both handcent and chomp for sms
both does'nt work on my galaxy s korean
rex4u said:
Wouldn't GoSMS or Handcent solve the problem ? Just a humble suggestion.
Sent from my GT-I9003 using XDA App
Click to expand...
Click to collapse
PERFECT SOLUTION ... I installed Handcent on my Korean Galaxy S2 and i'm able to send 140byte sms now ... And i think 140 is good enuf compared to 80byte .... _+ the Handcent app is quiet good with lot of features .... Use the app and get rid of the messaging problm ... Thanks to rex4u ...
rex4u said:
Wouldn't GoSMS or Handcent solve the problem ? Just a humble suggestion.
Sent from my GT-I9003 using XDA App
Click to expand...
Click to collapse
yes, it works.. now they have a function where we can enabel handcent SMS to use as the default sms app...
short n sweet solution.. .
SMS Problem
rex4u said:
Wouldn't GoSMS or Handcent solve the problem ? Just a humble suggestion.
Sent from my GT-I9003 using XDA App
Click to expand...
Click to collapse
Handsent SMS resolved the usual problems. But I have a Bank App which does some verification by sending SMS. It is failing. I think it is using the stock SMS app.
juztin888 said:
i just recently purchased a samsung galaxy s from korea, anycall is the telecom it used to be subscribed. Its open-line now, but i had the same sms problem, "invalid sender" error...
Solution is that you have to find an old cellphone, nokia or sony ericsson which has an option in the contact settings...and find to edit "my number", and place your number. Voila! You can now send sms! Or the other method is, from your galaxy s, go t the messenger>compose message>then left home option key>change sender...then put your number in from:, then your friends number in to:...then you can send messages, its just a hassle that you have to enter your number everytime you send sms, better find the old phone so you can automatically send sms...hope this helps...
Click to expand...
Click to collapse
lolzzzzzzzzzzzz
problem m240s
i have Korean m240s can possible to change dialer only English and i need to remove Korean applications.also i have sms problem after 80 characters my sms is convert to mms.pls someone give me solution.
WITH BEST REGARDS'
TAIMOOR KHAN.

[Q] After search...I need help!

Hi!
My name is Alain, and recently, I buy a Samsung Tab for replacing my Iphone.
I seaw on youtube that someone make call with is Tab, Cool!
I find your forum, and when I read, there some interegation make came into my eyes?????
Sorry for my poor english writing, but i'm a french person and I assure you that I do my Best!
My question is... which KIES software that I need?
(I install KIES_1.5.5.10092_58_8.exe but when I run this program, they said there was a new update and after That I update the software, I look at the version and it's said 1.0.0. on the Icon but in preferences option it said 2.0.0.11011_49)
which sequence firmware that I neek, there is a sequence or I just put the last one...
I get my new Firmware at Samfirmware dot com...wright
Here, can I put any of the Firmware that I need to make and to receive call like a cell phone?
In my Tab, the firmware that I found is P1000RUXJJ6...it's the real info?
Thanks you so much for your help, i'm appreciate!
Alain
Hi Alain,
Going out on a limb here, but are you in Canada and French is your native language?
If so, I presume you have a Rogers or Bell Tab that didn't come with voice functionality out of the box?
If that is the case, you should read the thread here. Note, if you have a CDMA Tab, don't do this!!!
If this isn't the case, you need to be a bit more specific about where you are, what carrier you are using, and the "type" of your Tab.
Regards,
Dave
Thanks Dave for your anwser!
And yes i'm with Roger, but I just dont know how to get my CDMA info?
I will look at your link...
But if I understand what you wright, I must dont have the hardware into my tab to make call and receive some...it's wright?
Alain
If you are on Rogers, you will have a GSM Tab capable of bring flashed to a ROM and radio combination that will allow voice, though obviously you will need a SIM with a voice plan.
The link I posted should be all you need to do this.
Regards,
Dave
I have already a voice plan. . . I'm updated again the Kies software and I wll download
Odin3 v1.31
P1000XWJJ4 & P1000XXJK5
and follow the instruction! !!
Step by step. . . I will win!!!!
Good News !!! all work! I can phone with my tab!
But I was surprise that my 3G connection was gone...what can I do?
expeditionboreale said:
Good News !!! all work! I can phone with my tab!
But I was surprise that my 3G connection was gone...what can I do?
Click to expand...
Click to collapse
Now everything is done, all you need to input is APN, which means settings for your 3G connection to work Check under "Wireless and network" > "Mobile networks" > "Access Point Names" > Are there any settings in here? If there aren't you will need to search for "Roger 3G APN" or go here for settings, report back here on your progress.
Hey you guys, you are so HOT!!!!!!
Thanks you very much for your help!
I was sure that I have to deal with no 3G data and I was very sad!
Thanks you!
Thanks You!
THANKS YOU!
Alain
expeditionboreale said:
Hey you guys, you are so HOT!!!!!!
Thanks you very much for your help!
I was sure that I have to deal with no 3G data and I was very sad!
Thanks you!
Thanks You!
THANKS YOU!
Alain
Click to expand...
Click to collapse
Glad its helpful
Sent from my GT-P1000 using XDA App

[Q] MMS issue on Darky's 9.4

Hi! I'm on darky's 9.4 and i can't send mms.. i don't know why it is like this but do anyone of you know a fix for it? =) thanks!
Check your mobile carriers APN values. Then go into your phones settings.
Wireless & network>Mobile networks>Access Point Names.
Make sure all the values are correct.
Where can I find those values?
Who is your mobile carrier? What region? Where's your google skills?
I'll see what I can find, I just need the info.
cheers for being so awesome
Mobile carrier is Telenor in sweden
http://www.phoneontherun.com/carriers_en.php?v_pais=59
Select your region and network, and make sure those values are correct.
I did that but still, it just keep saying ''Sending'' and nothing happens :/
When you went in to the Access Point Names section of the phone, did you adjust the values in both sections? There is an Internet section, and an MMS section.
If that doesn't solve your issue I have no idea what it could be. Might be a rom issue. If you still can't get it working, maybe ask someone in Darky's thread in the development section.
I did it on both.. :/ I'm realy greatfull that you tried. You're great!
I'm sorry I couldn't help you out with your problem, and you are welcome.
If I can think of anything else it could be, I'll post it here.
Thank's alot
I think I may have found something...
Dial this code into your dialer.
*#1234#
What does it say next to CSC?
thanks alot
sorry bout the wierd second ''thanks alot'' reply.. i didn't notice that a second comment tab opened up.. anyway it says : I9000OXXJS1
Hey, no worries weirdo
We're going to try something.
I need you to go to Settings>About Phone>Status. Write down your imei number.
Then in your dialer, dial this code. *#272*imei#* (your number goes where imei is)
Tell me what 3 letter code is selected for your phone. Do not touch anything yet. To leave that menu just back out with the back button.
it says XEN

Not sure if my Note 5 is genuine or not.

(English is not my native language so if anything there is unclear, please excuse me and don't hesitate to ask me to clarify, thank you)
Hi,
I recently bought a second hand Galaxy Note 5 (920T). I had troublewith some apps, and discovered that it was rooted (I'm a total noob on this subject) with the Phone Info App. While checking my device with it it stated that the phone was a copy because its serial number does not match its manufacture date. Yet it doesn't seem to be a fake one, like those on youtube: The rear camera is genuine, the S pen and its options are the exact same. The only discrepancies I can see are that the software IMEI/ the IMEI on the back are not the same but both are valid. It is also a Brazilian phone (ZTO) yet it seems to be from T-Mobile so firmwares are for the U.S region. (I don't know if T-Mobile is on the Brazilian market since I live in France and it's an export)
Could someone help me ?
Thank you for reading.
SOLVED: I switched the app language from french to english. It turned out to be a translation error: Refurbished is translated as "une copie" which means a replica, a fake product.
IlMayori said:
(English is not my native language so if anything there is unclear, please excuse me and don't hesitate to ask me to clarify, thank you)
Hi,
I recently bought a second hand Galaxy Note 5 (920T). I had troublewith some apps, and discovered that it was rooted (I'm a total noob on this subject) with the Phone Info App. While checking my device with it it stated that the phone was a copy because its serial number does not match its manufacture date. Yet it doesn't seem to be a fake one, like those on youtube: The rear camera is genuine, the S pen and its options are the exact same. The only discrepancies I can see are that the software IMEI/ the IMEI on the back are not the same but both are valid. It is also a Brazilian phone (ZTO) yet it seems to be from T-Mobile so firmwares are for the U.S region. (I don't know if T-Mobile is on the Brazilian market since I live in France and it's an export)
Could someone help me ?
Thank you for reading.
SOLVED: I switched the app language from french to english. It turned out to be a translation error: Refurbished is translated as "une copie" which means a replica, a fake product.
Click to expand...
Click to collapse
Hope you good here's one secret code for samsung to check if its orignal type *#0*# in dial pad you will see many options to check your device if that code works your phone is ok if it doesn't then it could be a fake one and to exit the menu simply tap back key twice....
Droidgeek007 said:
Hope you good here's one secret code for samsung to check if its orignal type *#0*# in dial pad you will see many options to check your device if that code works your phone is ok if it doesn't then it could be a fake one and to exit the menu simply tap back key twice....
Click to expand...
Click to collapse
It works ! Thank you
IlMayori said:
(English is not my native language so if anything there is unclear, please excuse me and don't hesitate to ask me to clarify, thank you)
Hi,
I recently bought a second hand Galaxy Note 5 (920T). I had troublewith some apps, and discovered that it was rooted (I'm a total noob on this subject) with the Phone Info App. While checking my device with it it stated that the phone was a copy because its serial number does not match its manufacture date. Yet it doesn't seem to be a fake one, like those on youtube: The rear camera is genuine, the S pen and its options are the exact same. The only discrepancies I can see are that the software IMEI/ the IMEI on the back are not the same but both are valid. It is also a Brazilian phone (ZTO) yet it seems to be from T-Mobile so firmwares are for the U.S region. (I don't know if T-Mobile is on the Brazilian market since I live in France and it's an export)
Could someone help me ?
Thank you for reading.
SOLVED: I switched the app language from french to english. It turned out to be a translation error: Refurbished is translated as "une copie" which means a replica, a fake product.
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if IMEI is not same in software and hardware that means motherboard was changed .

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