SOLVED:Soft-brick Huawei P30 pro:Your device has loaded a different operating system - Huawei P30 Pro Questions & Answers

I already sent a private message to a Recognized Contributor on XDA.I think that If post here I could help also other members.
I have problem with my new huawei p30 pro.It was stuck on android 9 and emui 9 ,I tried every official modes to force the update.But I couldn't achieve that.
So I tried with hisuite proxy .I finded my Device model(VOG-L29) region: C431-HW-EEA , then clicked on add rom on firm Finder v2 .The version was the lastest 102.0.0.134
The procedure was smooth and I choosed the right ROM (100% sure!I already have that webpage open)Once finished the smartphone installed the EMUI 12 but once restarted the massage: Your device has loaded a different operating system! scared me .
Do I broke the phone? Is there a way to fix it without changing the motherboard?
Thanks a lot every help will be appreciated so much

Little Update.
I tried several methods trying solving this big issue.
1.Update from Erecovery trying to download and recover the package via WIFI
RESULT:the phone updated from 12.0.0.134 to 12.0.0.149 but once rebooted the
same result with black screen and the massage: Your device has loaded a different operating system
2.I done the same procedure of this guy
I also saved the log file of hisuite and here are the version before I made that mess:
* FirmWare_Base:VOG-LGRP2-OVS 9.1.0.240
* FirmWare_Cust:VOG-L29-CUST 9.1.0.4(C431)
* FirmWare_Preload:VOG-L29-PRELOAD 9.1.0.2(C431R2)
So The ROM I selected on huawei firm finder v2 was good(VOG-l29 102.0.0.134)
I succeeded to Recover and install the previous ROM,the 9.1.240,with hisuite and hisuite proxy
but once finished an error on the p30pro appear: Software install failed.
tried also the 10.0.0.195
I'm thinking about dload with otg or nm card but I don't know the procedure.
Could you guys help me?
Thanks

As the title changed I solved the problem of soft brick.
I write here the tutorial to help those who might have the same problem.
Requirement :OTG cable ,exFat formatted pen drive and the right Firmware to flash.
Create a dload called folder inside the pen drive and put in it the 3 Firmware's .zip file(base,cust and preload)
I specify that my p30 was bricked on version 12, so my first attempt was to load the version
VOG-L29 hw eea VOGUE-L29C 9.1.0.115(C431E4R2P2).
To flash the firmaware from usb pen take the phone off and hold the volume up button for several seconds while we connect to charge the phone .Connect the usb pen and from erecovery choose OTG update mode.
The result was an unbricked p30 pro but no fast charge and usb data tranfer and I can't get any type of update from OTA.
So I downloaded this version:
https://huaweidownload.com/download/p30-pro/vog-l29-2/10-1-0-123/
I flashed my P30 Pro once again, and of course no USB connection and fast charging. But system afetr few minutes started finding upgrades via OTA. Passed from 10.1.0.179 to 10.1.0.201. Of course I let it upgrade.
It was 11.0.0.138 first, then 11.0.0.174(last EMUI version before version 12 ) came and USB connection was restored.
you can also find other firmware here:
https://androidhost.ru/search.html
https://www.hardreset.info/it/devices/huawei/huawei-p30-pro/faq/firmware/huawei-firmware/
Even if I am a programmer I am new in the world of android bricks and I spent 2 afternoons and many attempts to solve the problem.
The last problem concerns the creation of a backup point. I have tried different version of HiSuite and both windows 10 and 8.1.But I couldn't get data from phone
The solution is to install the Androis ADB inteface Drivers while the phone is connected to the PC. I believe that this way data information is injected to the phone as well as installed on the PC.
take the drivers from here: https://oemdrivers.com/usb-adb-interface
or here: https://www.drivermarket.net/adb-fastboot-drivers-v1-4-3-download-for-windows-latest/
once you carry out this procedure you fixed everything

Related

Can't connect to HiSuite

Running stock Vodafone EVA-L09C02B137
Developer mode enabled,
USB debugging enabled
"All HiSuite to use HDB" enabled
connect phone to PC - PC auto-detects phone, installs hisuite etc.
Run hisuite and get "Please authorise your computer to manage your device" with a picture of the phone which says "Allow connection in HDB mode" - which I don't get on the device.
I've been through the forum and uninstalled everything, restarted both PC and phone, installed the APK from the hisuite program files folder, enabled files and photos mode (both work correctly in explorer) but can't get through to hisuite.
Any help would be appreciated.
i have the same problem since yesterday
p9 is on nougut b361
hisuite cant connect to the phone
but it shows as a separate drive and i can move files
only hisuite wont connect to the phone
the same problem here
i have the same problem since i got the nougat update. maybe is has the problem the branded vodafone model ( which is mine as yours) but i haven't found any solutions. if you have found something, it would be great. thanks a lot
Kostas3ara said:
i have the same problem since i got the nougat update. maybe is has the problem the branded vodafone model ( which is mine as yours) but i haven't found any solutions. if you have found something, it would be great. thanks a lot
Click to expand...
Click to collapse
I have the same problem here....
The Same Here !!
I came back from vacationd and after some updates Huawei did (actually its the latest version), my phone won't connect to computer using HiSuite.
So i went to this site and Downloaded the previous version of HiSuite . https://hisuite.software.informer.com/versions/
Uninstalled the latest version from my mobile and from my computer --> rebooted my phone (no i didn't rebooted the computer.)
I downloaded the version 5.0.2.301 (it's the previous version)
Installed it on computer !!!
When you will be asked to upgrade DO NOT UPGRADE !!!
Follow the rest of procedures and it will work...

[Discussion] Hard-Brick Infos

Warning !!!​ALP-L29 C636 users should avoid updating or rebranding to ALP-L29C636B134 firmware, dated 16/04.And if they already updated, to stay on that firmware (at least for now).
BLA-L29 C636 users should avoid updating or rebranding to BLA-L29C636B137 firmware, dated 16/04.And if they already updated, to stay on that firmware (at least for now).
Please also read this thread made by @ante0 - >https://forum.xda-developers.com/mate-10/how-to/beware-bla-l29c432b147-t3817241 <- you will also find a tool that will help you check the xloader.img
Considering that lately there were quite a few hard-bricks, i invite the users that experienced such bricks to post more details here.
Please use this model when you post :
1) Device = device codename (BLA-L29, ALP-L29, etc)
2) Firmware and Region before Brick = exact firmware and region (B134 C636, B141 C432)
3) Firmware that lead to brick = The firmware version that lead to bricking
4) You were trying to just update your device or you were also trying to rebrand
5) Your device was rebranded or used stock region?
6) Other infos of modifications, update procedures, etc that you did before bricking
Thank you and please stay on topic!
ALP29-C636 on B129 (I believe). Just wanted to update to B134 (non-noxloader) and get face unlock. No rebranding. Tried it with HurUpdater first (which I had never used before). Had TWRP 0.3 installed and included it as a recovery.img when flashing. Ended up in a boot loop, so I turned off and entered download mode and went back to mankindtw's tools. But, thinking maybe something was wrong with my B134 download, I downloaded and repacked B134 noxloader this time around. The update all went well, including exiting out of the final CMD window, but then, in the automatic reboot, the phone just died.
1) ALP-L29
2) Worked just fine with ALP-L29C636B134
3) ALP-L29C636B135
4) update with HWOTA8_Mate10
5) Original ALP-AL00C00 rebranded to ALP-L29
6) nothing else
But I do remember one strange thing, when I updated to ALP-L29C636B134. The zip files I downloaded from hicloud, the repack.bat told me they already were repacked even though I did not do it, yet it updated just fine.
Then the ALP-L29C636B135 zips repacked as usual, and after that I updated with ota.bat and it bricked.
erzbengel said:
1) ALP-L29
2) Worked just fine with ALP-L29C636B134
3) ALP-L29C636B135
4) update with HWOTA8_Mate10
5) Original ALP-AL00C00 rebranded to ALP-L29
6) nothing else
But I do remember one strange thing, when I updated to ALP-L29C636B134. The zip files I downloaded from hicloud, the repack.bat told me they already were repacked even though I did not do it, yet it updated just fine.
Then the ALP-L29C636B135 zips repacked as usual, and after that I updated with ota.bat and it bricked.
Click to expand...
Click to collapse
134 with or without the noxloader version attached to the name??
royhanks3 said:
134 with or without the noxloader version attached to the name??
Click to expand...
Click to collapse
Without the noxloader.
erzbengel said:
Without the noxloader.
Click to expand...
Click to collapse
When I flashed 135 without repacking it flashed fine. Maybe there's an issue with repacking the latest roms and flashing then on our devices
Sent from my ALP-L29 using Tapatalk
) Device = ALPL29
2) Firmware C636B134
3) Firmware that lead to brick C636B134 NO XLOADER
4) Just trying to update wanted to see what the difference was
5) Stock region
6) Just followed HWOTA10 instructions repacked install complete 100% then it rebooted then it took me to the black screen
I sent it back to huawei and they gave me a brand new device but this time i will just be installing magisk
1) Device = BLA-L29
2) Firmware and Region before Brick = B137 C636
3) Firmware that lead to brick = B141 noxloader C432
4) Rebrand
5) My device was rebranded from stock BLA-L09 C34 to L29 C636
6) Just follow HWOTA8's guide. The process was no problem. But after reboot, my phone turned to black screen. It was totally dead.
1- device= bla-l29
2- c636 137
3- i use 2 weak c636 137 i use hwota update to 138 and now brick
4- rebrand and update only hwota for mate 10
5- my orjinal phone bla-al00
6- only use hwota update c636 138 and now brick my phone. Now my phone Black Scren and pc device manager see usb ser.
I use dc phonix al00 board software but not install bootloader.
http://www.imgim.com/68incib2496565.jpg
ooemir said:
1- device= bla-l29
2- c636 137
3- i use 2 weak c636 137 i use hwota update to 138 and now brick
4- rebrand and update only hwota for mate 10
5- my orjinal phone bla-al00
6- only use hwota update c636 138 and now brick my phone. Now my phone Black Scren and pc device manager see usb ser.
I use dc phonix al00 board software but not install bootloader.
http://www.imgim.com/68incib2496565.jpg
Click to expand...
Click to collapse
DC Phoenix or HDE Flasher is used to flash the Board Firmware. But in the case of mate 10 with latest firmware bricked phones, DC Phoenix and HDE Flasher are not capable to flash the Board Firmware even the phone is detected as HUAWEI USB COM 1.0 . So for all those who are trying to install the latest and pre-release builds should avoid this to let their phones alive.
PS: The developers should look into the latest firmware what is causing hard bricks.
Regards
k4fari said:
DC Phoenix or HDE Flasher is used to flash the Board Firmware. But in the case of mate 10 with latest firmware bricked phones, DC Phoenix and HDE Flasher are not capable to flash the Board Firmware even the phone is detected as HUAWEI USB COM 1.0 . So for all those who are trying to install the latest and pre-release builds should avoid this to let their phones alive.
PS: The developers should look into the latest firmware what is causing hard bricks.
Regards
Click to expand...
Click to collapse
This means that Phoenix can't use its "backdoor" anymore.
When phone is bricked DC flashes in factory mode (USB COM 1.0) while backdoor is used in fastboot mode.
k4fari said:
When phone is bricked DC flashes in factory mode (USB COM 1.0) while backdoor is used in fastboot mode.
Click to expand...
Click to collapse
This means USB COM 1.0 is useless without actually connecting the test points, which unfortunately are not available for Mate 10.
1- bla-l29
2- c636 142
3- /////////c432 142///////////
4- update packing instally %50 closed on screen
5- my orjinal phone bla-l29 so rebrand
6- device manager see usb ser.
Pretoriano80 said:
This means USB COM 1.0 is useless without actually connecting the test points, which unfortunately are not available for Mate 10.
Click to expand...
Click to collapse
No, you are not getting the point. The hard bricked phones having no connectivity with Pc need test points, i.e to detect phone as Huawei USB Com 1.0 known as Factory Mode.
HUAWEI Phones have 3 flashing modes: i.e., 1)Fastboot mode, 2) Upgrade Mode (by pressing vol +, vol- and pluging in usb cable), and 3) Factory Mode (Usb Com 1.0).
To flash board firmware phone must be detected in any of three modes . The phone which is already detected and visible as USB SER in Pc doesn't need any test points. USB SER drivers are available to put phone in USB Com 1.0 (factory mode).
The main issue is flashing board firmware as new firmware installation via HWOTA or other HrUpdater are hard bricking the phones. Even though the phone is detect-able as Factory Mode without disassembly and test points , DC Phoenix is unable to flash board firmware.
Hope many things and points are now clear to many of the readers.
did anyone solve the black screen problem ? (hard bric)
how long will we wait
ooemir said:
did anyone solve the black screen problem ? (hard bric)
how long will we wait
Click to expand...
Click to collapse
In all honesty, I do not think we'll be able to solve this issue on our own. The latest updates are seemingly removing the bootloader, or access to it which means we currently don't have the necessary tools to flash board software to the device. More people need to either complain or contact Huawei so we can all get this solved as a community.
Sent from my ALP-L29 using Tapatalk
k4fari said:
No, you are not getting the point. The hard bricked phones having no connectivity with Pc need test points, i.e to detect phone as Huawei USB Com 1.0 known as Factory Mode.
HUAWEI Phones have 3 flashing modes: i.e., 1)Fastboot mode, 2) Upgrade Mode (by pressing vol +, vol- and pluging in usb cable), and 3) Factory Mode (Usb Com 1.0).
To flash board firmware phone must be detected in any of three modes . The phone which is already detected and visible as USB SER in Pc doesn't need any test points. USB SER drivers are available to put phone in USB Com 1.0 (factory mode).
The main issue is flashing board firmware as new firmware installation via HWOTA or other HrUpdater are hard bricking the phones. Even though the phone is detect-able as Factory Mode without disassembly and test points , DC Phoenix is unable to flash board firmware.
Hope many things and points are now clear to many of the readers.
Click to expand...
Click to collapse
I know how Phoenix work, that's why i said that maybe you still need to actually connect test points. The fact that USB Com is available without test points doesn't mean you will be able to flash the board software.And the fact that it doesn't work with kirin970 proves it.
Clearly, these bricks are not hardware failures so if Phoenix cannot flash it in USB Com mode, makes me think that:
1) Test points are needed no matter the port is showing or not
2) Something is wrong with GPT
3) Kirin970 works differently and Phoenix doesn't work in USB Com mode
These are only speculations, obviously.
What Phoenix guys told you when you talked to them, they have any idea why their tool fails?
And regarding to the purpose of this thread, so far my opinion is that the culprits are the firmwares from 16/04 , no the "noxloader" ones. Here's my examples based on the info I've got about these bricks.
1) B132C636 - > B134(noxloader) C636 - > B135 C636 = no brick
2) B132C636 - > B134C636 (16/04)-> B135 C636 = brick
3)B132636 - > B134C636 (16/04) - > B134(noxloader) C636 = brick
So far the only common point (beside C636 brand) is that all those that bricked, at some point they updated to a firmware from 16/04/2018.
Pretoriano80 said:
And regarding to the purpose of this thread, so far my opinion is that the culprits are the firmwares from 16/04 , no the "noxloader" ones. Here's my examples based on the info I've got about these bricks.
1) B132C636 - > B134(noxloader) C636 - > B135 C636 = no brick
2) B132C636 - > B134C636 (16/04)-> B135 C636 = brick
3)B132636 - > B134C636 (16/04) - > B134(noxloader) C636 = brick
So far the only common point (beside C636 brand) is that all those that bricked, at some point they updated to a firmware from 16/04/2018.
Click to expand...
Click to collapse
The support team of Phoenix has clearly said that they dont know whats the issue with their tool and can not give any time frame to make Phoenix working with Mate 10 Board Firmware. Further more , i was on C636B312, i updated to B134 noxloader , Phone was showing NRD90-test , i downgraded to B132 and phone gone dead (black screen i.e USB SER)

HELP! Bootloop after android pie update using Hisuite

Hi every one. I can't find solution to my problem so I decided to ask your help.
Few days ago I read that I can update my Huawei p10 to android pie officialy through Hisuite. Scanned for update and it said that I'm on the latest android which was emiui 5.1 so I started to look for a way to force it and found solution (will be posted bellow).
After it Hisuite found pie 9.0.1 update and after downloading the files it started installing it. After that it loaded 100% and rebooted, then rebooted again and again and again... shortly realised that it's bootlooping. Tried to turn it off and yet it kept bootlooping, took it apart disconected battery and hopped to enter recovery mode or fastboot, boot as soon as i plug the battery in and put usb or power on button same thing continued and i can't enter those modes whatever i do. Can anyone help me with this?
Oh yeah, I've tryied this methode on mate 9 pro from 5.1 to 9.1 and it worked flawlessly, then right next after that I attempted p10. Also i think i didn't do anything with firmware finder couse i saw update anyway.
Also on backup photo Details it shows build VTR-L09C432B171 ithat was before me trying to update it
Update methode
"Instructions how to get an authorized version of EMUI 9 on EMUI 9 via Firmware Finder
Attention, this method requires more success checks.
1. Add a line to C:\Windows\System32\drivers\etc\hosts
188.225.84.142 query.hicloud.com
2. Download and install HiSuite9.0.2.304, BUT NOT RUN:
3. Replace the files:
httpcomponent.dll move with the replacement in C:/Program Files (x86)/HiSuite or other directory in which the application is installed HiSuite
HiSuiteConfig.xml move with the replacement in C:/Users/YOURUSERNAME/AppData/Local/Hisuite/userdata/UpdateDogDev
4. Open FF (any, I like the smartphone to register - less action)
Looking for a permitted Android 9 for your device on the principle: device_model: VTR-L29 or VTR-L09,
NOTE: Firmware must be approved for your IMEI
Once again, make sure it is permitted, registers the update for eRecovery.
NOTE: There are two types of firmware: CHN, i.e. for Chinese devices and OVS, for all the rest. So if you do not have Chinese firmware, then you need to pay attention exclusively to OVS.
5. Run HiSuite, connect the device, looking for an update, update, enjoy."
IIm still lost. Is there anything i can do?

Help!!!! Mate 20 Pro (LYA-AL00) Chinese Version Stuck after dload to android 10

I considered myself to be noob here . It's my fault not to did a lot of research as possible before I proceed my upgrade since I wanted my Huawei Mate 20 Pro (LYA-AL00) (chinese version with no finger print) to run Android 10 instead of 9 (Which I didn't know what version I was using but I believe it was the latest of Android 9 for Mate 20 Pro). What I did was following this guide >
https://ministryofsolutions.com/202...-emui10-android-10-stock-firmware-update.html
everything described in the above link seems legit so I immediately follow step by step and download the stock firmware almost 5 hours. After using OTA with dload I saw the screen install the firmware successfully. However, after few minute the phone boot up and it showed "your device has loaded a different operating system". In such case, I couldn't do anything with erecovery or even using the hstool here: https://forum.xda-developers.com/mate-20-pro/how-to/manual-upgrading-mate-20-pro-bl-locked-t3905924
by using the method above, i stuck at (install recovery or install system) where my phone screen show circle with 5% processing, then hi suite say failed recovery. In such case, I believed I might install the wrong firmware which isn't allow for my phone? If it is wrong why the phone allow to install the firmware via dload? If not compatible or wrong should not let user process the work.
Right now I stuck at (Your device is loaded a different operating system) and nothing I can do in erecovery including using wifi to update. Can anyone help? Thank you
Sorry for my bad english.
NEED HELP !!!! same problem on lya l09
i used hisuite to update my mate 20 pro LYA L09 to emui 10 ( the official way ) after the update was installed my phone was stuck in this black screen " your device has loaded a different operating software " . i tried using erecovery " get package info failed"
OTG DLoad package method, if works you will be fine. If not, try DC phoenix with a Dload package. Last time I experienced same thing. Then DC phoenix helps.

P40 Pro Installed ANE - N29 instead of ELS - N29

Hi all , i made mistake when i wanted to downgrade my P40 pro , in installed ANA version of software instead of ELS, don't know how that install even managed to go thorough ,
Now when i try to install ELS version no mater how i try, i cant i tried DLOAD from OTG/CARD ( get wrong version of software error) and fast boot via hisuite prxoy and HiSuite i get error on verify part.
Anyone have some advice that does not include me going to Huawei since that would cost me here same as new phone.
PS any ANA version install manages to finish, but i have problem with not having imei, keyboard, cant use SIM card and it keeps restarting every couple mins.
Post screenshots of:
Firmware details in ProjectMenu: dial *#*#2846579#*#* \2.Veneer Information\1. Version Info
badmania98 said:
Post screenshots of:
Firmware details in ProjectMenu: dial *#*#2846579#*#* \2.Veneer Information\1. Version Info
Click to expand...
Click to collapse
that is the problem i cant, since i dont have keyboard i cant go past welcome screen , apparently emui 12 wants you to log in to huawei first
i do remeber that it was c432 r4 - that stayed in my head.
now i am trying difrent versions on recovery via hisuite proxy
So far only ANA versions wants to go through.....
and i am sure it was ELS even google has it remembered in firm finder v2 , not sure how did i end up on ANA
i could try to downgrade to ANA emui 11 to still have USB options but i think i could pass welcome screen and hope that phone does not restart until i take picture of project menu.
Do you have a NM card?
yeap i tried with DLOAD method that i got from couple of posts ( some of them yours ) , difrent versions of system ( almost got my SSD full....) always get error that it is wrong version when i try to do update via SD/OTA from recovery. So far ANA is first one that actually completed....
i even tried to change names of files to match ANA but nothing ( that was long shot to be fair )
i tried to mix files to, but update_sd_base must be from ANA version anything else fails right away.
Seems now problem is downgrading ANA EMUI 12 to 11 - no mater what system i try it wont whether is ANA or ELS - Any ideas?
Okay no mater what i try to install i get software install failed wrong version.... Same with Hisuite proxy and dload method. Anyone have any ideas?
I sent it to phone service center please close this thread.

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