HTC Touch HD - Official Letter from HTC - AT&T 3G Network - Touch HD Windows Mobile ROM Development

I hope with this information, Developers greater than myself (Dutty ...help dude...) can build a Radio ROM that will fix the Touch HD's US 3G issue. The information is all there, Officially From HTC. IT IS NOT A HARDWARE ISSUE - THIS CAN BE FIXED WITH SOFTWARE
HERE IS MY EMAIL THREADS TO AND FROM HTC TECHNICAL SUPPORT - happy reading ----- THE EMAIL THREAD DATES START FROM THE BOTTOM AND WORK UP.
Hello Darkrider,
Thank you for your inquiry about the Touch HD.
I know how frustrating it is when the device does not work with your carrier's network. The radio hardware is in the device but since the device was not made for the North America the software does not open up the frequencies. Any software update would have to come the point of purchase that you purchased the device from and as it was not intended to be used on those frequencies the chances for software updates that would open up those frequencies are not likely. We do apologize for the inconveniences.
Darkrider, I hope we have answered your question in detail. Feel free to contact us again if you have any further questions.
HTC Technical Support
http://www.america.htc.com
http://www.htcwiki.com
--- Original Message ---
Received: 3/17/09 10:03:59 AM EDT
To:<[email protected]>
Subject: Re: Touch HD
Hey HTC,
Thank you for responding. From what you are saying though, the Hardware is in the phone? Because of it being a software issue, can this be fixed with a firmware update? Or some application that allows you to tune you Radio? I guess I'm still confused how the phone doesn't work since I'm getting AT&T signal enough to pull in EDGE over:Bands(UMTS(850+1900)+GSM(850+1900)) with a 3G SIM it should be 3G?
Again thanks for your time, I love this phone I'm just trying to get it to work. I've owned a 8125, Tilt, and now an HTC Touch HD. I'm a developer and wanted something with an Accelerometer but, didn't want the FUZE. I thought the HTC Touch HD was 3G and paid $700.00 for it.
Help me please techy dudes,
Darkrider
From: <[email protected]>
Sent: Monday, March 16, 2009 5:53 PM
Subject: Re: Touch HD <<#4428-67337#>>
Hello Darkrider,
Thank you for your inquiry regarding the Touch HD.
I understand the frustration of your device not functioning as expected. While the device may have the same frequencies as AT&T, those frequencies on the device are calibrated for use with European and Asian carriers as a part of the radio hardware. Unfortunately, this means that there is not a way to reconfigure the device. I do apologize for the inconvenience.
I hope we have answered your question in detail. Feel free to contact us again if you have any further questions.
HTC Technical Support
http://www.america.htc.com
http://www.htcwiki.com
--- Original Message ---
Received: 3/16/09 3:30:54 PM EDT
To: <[email protected]>
Subject: re: Touch HD and 3G
Hey HTC,
Ok so one more set of questions. So now that we have ruled out Hardware, and we know it is AT&T Software. Is it possible to know what region of the Software could be causing the issue? Meaning is all of this just setting on the phone not configured correctly? If so would you know what settings should be configured? Is this a Program that is not reading the Radio correctly? If so is this something you would have for another HTC model that is using the same Radio Hardware? or is this all Some mysterious Hand Shake Program that is unknown to anyone but AT&T?
Thanks again,
Darkrider
From:<[email protected]>
Sent: Monday, March 16, 2009 11:53 AM
Subject: Touch HD and 3G <<#4428-67337#>>
Hello Darkrider,
Thank you for your inquiry about the Touch HD.
We are happy to assist our customers. You are welcome, I hope that the information is help to you.
Darkrider, I hope we have answered your question in detail. Feel free to contact us again if you have any further questions.
HTC Technical Support
http://www.america.htc.com
http://www.htcwiki.com
--- Original Message ---
Received: 3/16/09 12:17:12 PM EDT
To:<[email protected]>
Subject: re: Touch HD and 3G
Thanks HTC,
This is all I needed to know, thank you. I've been digging in the craziest places on the web looking for that answer and it seemed no one knew the answer.
Thanks Again,
Darkrider
P.S.
I still love the damn phone.... you guy's make great stuff.
From: <[email protected]>
Sent: Monday, March 16, 2009 11:05 AM
Subject: Touch HD and 3G <<#4428-67337#>>
Hello Darkrider,
Thank you for your inquiry about the Touch HD.
I know it is important to be able to your device with your carrier. However, the device's hardware is capable of 3G network and the bands used by AT&T. But due to differences in the software there limitations in frequencies and bands. As I explained before, the device was not originally designed for use in the States. The does not have AT&T software on it and there is not a way to put that software on the device. I do apologize for the inconveniences.
Darkrider, I hope we have answered your question in detail. Feel free to contact us again if you have any further questions.
HTC Technical Support
http://www.america.htc.com
http://www.htcwiki.com
--- Original Message ---
Received: 3/16/09 10:59:00 AM EDT
To:<[email protected]>
Subject: re: Touch HD and 3G
Hey Cheryl,
Thank you for responding, what I find confusing to me is the phone has the 3G AT&T Bands(UMTS(850+1900)+GSM(850+1900)) in a drop down that I can select under "BAND" settings?
So My question is: Is Hardware on the HTC Touch HD to support US 3G?
Thank you for you time,
Darkrider
From:<[email protected]>
Sent: Monday, March 16, 2009 6:49 AM
Subject: Touch HD and 3G <<#4428-67337#>>
Hello Darkrider,
Thank you for your inquiry about the Touch HD.
We know how important it is to use the device to its full potential. However, the Touch HD was not originally created with the American networks in mind. It was originally made for the European and Asian markets and the networks in those areas are different from the networks here. AT&T uses the 850 and 1900 bands in North America. The Touch HD specifications are HSDPA/WCDMA:
*
Europe/Asia: 900/2100 MHz
* Up to 2 Mbps up-link and 7.2 Mbps down-link speeds
Quad-band GSM/GPRS/EDGE:
*
Europe/Asia: 850/900/1800/1900 MHz
Darkrider, I hope we have answered your question in detail. Feel free to contact us again if you have any further questions.
HTC Technical Support
http://www.america.htc.com
http://www.htcwiki.com

We need the great chefs to start cooking!! This would really make my day, actually my year!!!

It is way beyond me, but if it is possible some here at xda will be able to do it.
But, since it hasn't been done, I doubt it.
Has to be more to it than stated in the letters
It certainly would be worth a nice donation, if it were true.
​

Hello, I think there are some mis-communication of facts from HTC. The HTC Touch HD does have 3G chipsets config for Asia/Europe of 900/2100 MHz. It does not have the hardware configured for the AT&T 3G network (850/1900) or TMO 3G network (1700). Therefore, there is no way (that I am away of) to reconfig the hardware radio chip to meet US requirements. Sorry about this bad news.

Unless you have the Telstra Touch HD (with NextG support) which of course uses 850MHz and 2100MHz for Telstra's 3G (UMTS) service... Something HTC forgot to mention it seems!

It is possible the HD does not pass US Standards certification
HTC cannot state that one region or countries device or frequency will work with another country/region for legal reasons.
This thread is completely inappropriate and has absolutely nothing to do with the development of ROM's!

There was a BAN for Qualcomm powered devices in the US not long ago if you remember! The HD development was started before this BAN was lifted so I think that this is the main reason why there are no US frequences. Now HTC have new models to work on and why should they care for an "OLD" device?

People WE CAN TRY!!!! hope dies last.
Probably we can use somehow radio from FUSE because it is also old model, and by the way G1, HD, FUSE they have approximately same hardware.
Sorry my english.
I'm ready fight to the end!

AFAIK the Blackstone uses the MSM7201A chipset, like the Raphael and G1. Maybe you could use Raph's Radio. Just flash it and see.

I do have the Telstra 850 version that is working fine on ATT 3G(850 band). Using several of the available ROMs in this forum there has been no change in either gain or loss of this band. From some other threads, I think just using the radio ROM from this device has not been successful. So, either a subtle hardware change or a hard coded setting may be the difference between the two.

NeoS2007 said:
AFAIK the Blackstone uses the MSM7201A chipset, like the Raphael and G1. Maybe you could use Raph's Radio. Just flash it and see.
Click to expand...
Click to collapse
Please tell me honestly is that really possible? I can try to flash it with out patching, and it won't kill my phone.

I downloaded AT&T radio from FUSE & tryed to flash it... but i faced a small problem, i need to sign RAPH's NBH for BLACKSTONE. I tryed to change string RAPH**** to BLAC**** in hex but flashing failed due to RSA_Failure... If someone of GURUS could explain me how to deal with NBH files (how to edit & sign) probably i could try to patch raphaels radio.
Sorry my english.

I am in the same boat...
I am in the same boat...I have great respect for this forum and the developers here and I would be willing to patch or flash my phone to try to get the AT&T 3G to work. Just tell me what to do. I am in the USA.
I bought this phone thinking it was 3G and have been greatly disappointed with this sad problem that I am sure can be fixed if someone took time to do it. I would gladly donate. This is the only reason I am considering selling the phone after 1 month of usage...
By the way, PM if you are interested.

You need a security unlocked HD to flash non-HD radios or HTC's HD private RSA key to re-sign it. ATM there is no publicly known way to do a security unlock on Blackstone. Even if there was, there isn't any software limitation in radio ROM that prevents US 3G from working on Blackstone, so flashing a Fuze radio ROM won't change a thing.
This is a hardware limitation (just like with other recent HTC devices - Diamond, Raphael, Kovsky/X1); there are no amplifiers for NA 3G frequences in EMEA units. Period.

stepw said:
You need a security unlocked HD to flash non-HD radios or HTC's HD private RSA key to re-sign it. ATM there is no publicly known way to do a security unlock on Blackstone. Even if there was, there isn't any software limitation in radio ROM that prevents US 3G from working on Blackstone, so flashing a Fuze radio ROM won't change a thing.
This is a hardware limitation (just like with other recent HTC devices - Diamond, Raphael, Kovsky/X1); there are no amplifiers for NA 3G frequences in EMEA units. Period.
Click to expand...
Click to collapse
Thank you very much for clear answer, but why then HTC says that there is no hardware difference between HD & Telstra HD?

HTC Touch HD - US 3G Radio Configuration - Call With AT&T Tech support
Can AT&T Force certain IMEI #'s into 2G or 3G?
Here is a brief Outline of my conversation with an AT&T Tech support official. (who had a rather sexy voice by the way...)
ME) I explained that I had an AT&T 3G Tilt, and that I had bought a Touch HD, and explained I transferred my SIM and that I only got EDGE 2G.
ME) I asked her what settings I needed to configure in order to get 3G?
AT&T TECHNICIAN) I would be happy to help you, I'll need the IMEI #:
ME) I gave it to her
AT&T TECHNICIAN) I have this Phone in our System to only receive 2G.
ME) Clearly my phone can receive 3G, I have the settings in my Bands frequencies the phone is picking up of (UMTS(850+1900)+GSM(850+1900))
ME) Is this your 3G frequencies?
AT&T TECHNICIAN) Yes.
ME) So if my Phone can detect these frequencies, and I have a 3G SIM card in, why isn't my phone on the 3G network?
AT&T TECHNICIAN) It should be. Sir the Phone was not supplied by us, so we cannot be sure what is causing your phone's issues.
AT&T TECHNICIAN) Let's jump into your phones connection settings
---------- She had me switch just about every setting in the phone's connection settings and in the Phone's properties, with no success of 3G ever working.
But I think the importance of all this was that, she had no idea why the phone didn't work, but was under the impression from the information I gave her and the information she had the phone should have worked?
Which makes you wonder if, it was all a ploy on the part of AT&T, or does the phone plain simply non work in 3G or....
Is it all a result of the IMEI# being blocked at the core to only receive 2G.
Can we muffle the IMEI# to look like another device like the Tilt or the FUZE?

ok seriously this thread is just descending into pure ridiculousness. The t8282 cannot do US 3g PERIOD. It has nothing to do w/ ATT or any other gsm company outside of the bands they use, which is not going to change.
Your HD DOES NOT have the radio functionality to connect to US 3g, if you want one that can connect to @ least the 850mhz spectrum, which only some providers use in limited areas GET A T8285.

Upon receiving word of descending into ridiculousness... I'll stop posting Conversation threads from HTC and AT&T - again I thought I was helping the cause... The Touch HD is still a great phone, 3G would be nice but not needed. I still have my Tilt...ahhh my good ole' Tilt

Darkriderdesign said:
Upon receiving word of descending into ridiculousness... I'll stop posting Conversation threads from HTC and AT&T - again I thought I was helping the cause... The Touch HD is still a great phone, 3G would be nice but not needed. I still have my Tilt...ahhh my good ole' Tilt
Click to expand...
Click to collapse
IMO, there's no such thing as a wrong/ridiculous opinion, anyone is free to share his thoughts and views. But it's wise to give up when it's time to give up...
Apart from a few ICs (frequency amplifiers), radio hardware is the same in T8282 and T8285. Your peers at HTC and AT&T may not be aware of the hardware differences/limitations. Unless you communicate with someone at engineering level, you won't know the truth, it's always a speculation to a certain degree.

has anyone extracted the Telstra Radio?. I'll be happy to test it on my HD.

Related

HTC Touch Diamond US 3G - working ROM

Is there a working ROM (home brewed or otherwise) that will make the 3G in HTC Diamond work in the US with a carrier like ATT?
I would like to buy a phone and I am not sure if this is possible. I read somewhere that the FCC recently approved 3G version of the model - but would like to know for sure.
Thanks,
Karter
No, there is no ROM. The European Diamonds don't have the hardware necessary for getting anything but 900/2100mhz 3G. Try searching before you ask questions that have been answered 5 times over.
Black93300ZX said:
No, there is no ROM. The European Diamonds don't have the hardware necessary for getting anything but 900/2100mhz 3G. Try searching before you ask questions that have been answered 5 times over.
Click to expand...
Click to collapse
Ok now I'm really confused ! I thought the fact (or at least I thought it was) that the "European" Diamonds were ROM upgradable to access US 3G was the whole basis for those of us that are hoping for the Touch Pro to eventually be the same way ??????????????
Black93300ZX said:
No, there is no ROM. The European Diamonds don't have the hardware necessary for getting anything but 900/2100mhz 3G. Try searching before you ask questions that have been answered 5 times over.
Click to expand...
Click to collapse
Sorry hit the submit button twice
we ALL hope so, but it looks like is NOT happening!
lol this is just funny now...
frozenwaffles said:
lol this is just funny now...
Click to expand...
Click to collapse
Sorry guys - I must have misunderstood some of the posts and I haven't been following the Diamond area closely enough
But I sure am glad I could provide you some entertainment ... but even more so, I sure hope that the when the dust settles the laugh will be on you ???
hopefully
yes yes the manufacturers want to give out all those free features..i forgot how the commercial world works...
Black93300ZX said:
No, there is no ROM. The European Diamonds don't have the hardware necessary for getting anything but 900/2100mhz 3G. Try searching before you ask questions that have been answered 5 times over.
Click to expand...
Click to collapse
that is not entirely true. The hardware is exactly the same.
Please don't perpetuate this false rumor - DIAM 100 is not 850mz 3G capable
Based on the fact that HTC submitted a different model number than DIAM 100, the DIAM110
http://gullfoss2.fcc.gov/oetcf/eas/...mFrame=N&application_id=417017&fcc_id='NM8DM')
to the FCC, it seems pretty clear that the hardware between the European version and the US version are in fact different. In addition, no one has been ale to get 850mhz 3G working on any existing (i.e., DIAM100) phone. If you can show evidence otherwise, I'm sure people would be interested. Otherwise, I think you're spreading a false rumor created out of wishful thinking and HTC's past behavior of not enabling GPS on the Trinity.
landshark said:
Based on the fact that HTC submitted a different model number than DIAM 100, the DIAM110
http://gullfoss2.fcc.gov/oetcf/eas/...mFrame=N&application_id=417017&fcc_id='NM8DM')
to the FCC, it seems pretty clear that the hardware between the European version and the US version are in fact different. In addition, no one has been ale to get 850mhz 3G working on any existing (i.e., DIAM100) phone. If you can show evidence otherwise, I'm sure people would be interested. Otherwise, I think you're spreading a false rumor created out of wishful thinking and HTC's past behavior of not enabling GPS on the Trinity.
Click to expand...
Click to collapse
Indeed there is no evidence to prove the DIAM100 can work on US 3G. But, i dont think its hardware related well i just keep my hope that something can make mine work. Dont want to sell it out!
lets speculate a little....
1) Mobile phone chipsets ARE multiband by definition. Even if it says that it is only 1900MHz, its chipset suports a range of frequencies (something like 1850 to 1990). Why? because it has to support lots of call in a single cell. The call are spread over hundreds of channels (frequencies) and across time-slots in a code division scheme.
And because it uses a code division scheme for multiple simultaneos calls, then all these frequencies are used at the same time.
So, operating frequency is programmable.
2) The Antenna has also to support multiple frequencies.
3) I think the only reason a chipset has to not support a frequency is the processor speedy. But 7201A specs says it suports 2.1GHz as well as 850GHz UMTS.
So, the reason a mobile phone has to be dual band and not quadband has to be only market related and not technical.
Is this correct?
or only bull****?
If this is correct, then Diamod Hardware HAS to be UMTS Quadband.
And, to provide HTC a commercial advantage when negotiating with carriers (that is, HTC locks european models to not work in USA --- so that, to use 3G in USA one needs to by the device from the local carrier --- this leads to better contracts with the carrier).
If Diamond hardware is quadband where is the lock?
From all the reseaches we are almost sure it is not in the main storage memory (Radio or ROM).
It can be hardware locked....then the only way to unlock will be hacking the hardware wich is not viable for almost all of us (if it is not impossible).
But (trying thinking as HTC engineers), how about lock it (outside the memory --- because users are flashing hacked Radios and ROMs) but still in a programable way? (I think like sim-lock is done this way in many devices). Because doing this way I don´t have to create diferent production pipelines and different projects.
By programmable I mean a process that is done after the phone (or the main board) is manufactured.
If all of this is true (and I think it is not ) than the question is: is this final process reversible? (like simlock)?
If yes then how?
Uau.....I am impressed on the amount of **** I can write sometimes.

US 3G Touch Diamond is here

Hi guys and gals, we just got our hands on the unlocked GSM version of the Touch Diamond for the US, with US (err, AT&T) 3G. Here's my first look: http://www.mobiletechreview.com/phones/US-3G-HTC-Touch-Diamond.htm .
It has 850/1900MHz HSDPA, and is quad band GSM. Short summary: no front-facing camera, matte back and bigger battery.
- Lisa
Has anyone been able to confirm whether the DIAM100 has hardware that can support the US/AT&T 3G?
nice, thats awesome!
No, the US version is the DIAM110, the DIAM100 won't do US 3G.
GRIM.657 said:
Has anyone been able to confirm whether the DIAM100 has hardware that can support the US/AT&T 3G?
Click to expand...
Click to collapse
Sigh.. A different version (DIAM110) really breaks my last hope. I am sure many of us were misled to purchase the non-US model; with chaotic origins from India, Europe, HK, etc, without knowing (1) the claimed 3G couldn't be ued in the US and (2) a US model would come as we are seeing now .. Or is it just my ignorance and mistake? .. Hope some lawers on this forum could help us trade our whatever Diamong with a US Diamond with 3G/DIAM110.. My first and last purchase with HTC for sure.
tzour said:
Sigh.. I am sure many of us were misled to purchase the non-US model; with chaotic origins from India, Europe, HK, etc, without knowing (1) the claimed 3G couldn't be ued in the US and (2) a US model as we are seeing now will come at a later date.. Or is it just my ignorance and mistake? .. Hope some lawers on this forum could help us trade our whatever Diamong with a US Diamond with 3G/DIAM110..
Click to expand...
Click to collapse
Unfortunately it was a known fact that the Diamonds sold prior to the actual US release were not intended for the US and the specifications clearly showed (htc.com) that it was not US 3G capable. Problem is there are so many bad resellers that will tell you anything to get you to buy from them. I also have noticed that a lot of the on-line resellers dont list the correct information for all phones however HTC is not at fault for that.
And at the original launch of the Diamond in London back in June, HTC did state that a US version would follow in a few months. We posted that in our news section at the time. Of course, given the often long lag before we see a US version, many folks were skeptical it would really come this soon.
I would love to be directed to any statement on the htc.com website that clearly told the visitors that the Touch Diamond doesn't have 3G in the US.. I have to confess that I noted LATER that the htc.com content is country dependent, but I haven't been promoted to go through all contries listed on their map before I knew that 3g in the US is a catch..
There is no FM
The article states two things I am not enjoying at the moment: there is no front-facing camera, and there is no FM.
Also, it says that a hack could bring the FM back... is it true?
tzour said:
I would love to be directed to any statement on the htc.com website that clearly told the visitors that the Touch Diamond doesn't have 3G in the US.. I have to confess that I noted LATER that the htc.com content is country dependent, but I haven't been promoted to go through all contries listed on their map before I knew that 3g in the US is a catch..
Click to expand...
Click to collapse
But if you look at the specifications it doesnt list the US 3G Bands. You would have to know which bands are used in the US to catch this. The point here though is HTC has not marketed this in the US. I believe all of the retailers of the foreign HTC phones sell the phones without the blessing of HTC. The problem is there are a lot of suckers here in the US with no patience and make the resellers rich by paying exorbitant fees for phones that were not intended for the US market. I am included in the list of suckers.
"Network HSDPA/WCDMA: Europe/Asia: 900/2100 MHz
Up to 384 kbps up-link and 7.2 Mbps down-link speeds
Tri-band GSM/GPRS/EDGE: Europe/Asia: 900/1800/1900 MHz"
http://www.htc.com/europe/product.aspx?id=46646
That's from HTC's Euro site. No mention there of US bands, just Europe and Asia.
Their US site doesn't list the Touch Diamond at all, since they don't offer it here. Though I'm sure they'll update the site to add the Sprint Diamond, and thereafter the US 3G GSM version once they officially announce it.
I said a hack *might* re-enable FM. The good coders here can help with that more than I can, I'm sure. I'd like to get the FM cab from the Euro Diamond to see if that works.
GSen works just fine though . Happily rotating anywhere I please.
dariop said:
The article states two things I am not enjoying at the moment: there is no front-facing camera, and there is no FM.
Also, it says that a hack could bring the FM back... is it true?
Click to expand...
Click to collapse
pdagal,
Good review. Is there any notable difference in performance between the unlocked GSM version and the Sprint version, or do they basically perform the same?
Thanks . There's more to follow. I'd say the Sprint version is still a little bit faster. The Sprint version has more obvious bugs though (call send button doesn't always bring up the dialer screen, landscape mode extends to apps it shouldn't support after launching a landscape app). I wouldn't complain about the landscape bug, but the device slows down when it goes into this "extended" landscape support mode.
pdagal said:
Thanks . There's more to follow. I'd say the Sprint version is still a little bit faster. The Sprint version has more obvious bugs though (call send button doesn't always bring up the dialer screen, landscape mode extends to apps it shouldn't support after launching a landscape app). I wouldn't complain about the landscape bug, but the device slows down when it goes into this "extended" landscape support mode.
Click to expand...
Click to collapse
pdagal - say you could have either one for your personal phone and you didnt mind going with Sprint or ATT. Which would you pick and why?
I'd like to play with them both a few days longer before issuing a verdict . Right now, I'd lean toward the Sprint model, though CDMA really isn't my thing (can't live without SIM swapping). The Sprint version is a bit faster, TeleNav (aka Sprint Navigation) is very good if you don't mind a monthly fee, and Sprint TV is moderately entertaining. But I'll try to remember to post back in a few more days after I've had time to torture them both more.
pdagal said:
I'd like to play with them both a few days longer before issuing a verdict . Right now, I'd lean toward the Sprint model, though CDMA really isn't my thing (can't live without SIM swapping). The Sprint version is a bit faster, TeleNav (aka Sprint Navigation) is very good if you don't mind a monthly fee, and Sprint TV is moderately entertaining. But I'll try to remember to post back in a few more days after I've had time to torture them both more.
Click to expand...
Click to collapse
Thanks - Those are the two reasons I have been going back and forth in my head as to which way to go. The only two reasons I still keep thinking about Sprint is for the navigation software incorporated and having the Sprint TV service (although I do have a Slingbox). I used the TeleNav on a Instinct for a few days and found it very nice.
tzour said:
Hope some lawers on this forum could help us trade our whatever Diamong with a US Diamond with 3G/DIAM110.. My first and last purchase with HTC for sure.
Click to expand...
Click to collapse
This is so bloody typical. You go out of you to buy a phone that is not sold in your country and then lawyer up to soothe over your ego.
Now youre going to blame the manufacturer and the shop owners for not treating you like the 6 year-old you seem to be and force them to eat the loss for your impatience.
If i was the judge sitting on this one i'd dismiss the case with costs to you.
I have a 110 on ATT in USA and find EDGE surprisingly useable. It is quite easy to use WIFI for large downloads. I can use for real time GPS maps (Google or Live). I was going to buy US version for 3G but don't think I need to.
The phone was sold IN the US through Amazon.com. No mention of it being Euro or no 3 G for US. I took a chance hoping a ROM would fix it but don't care now because it works so well.
Cheers.
In my particular case, the diam100 was advertised (by the importer) as 3G-enabled for my country. As it failed to comply, I'll return it and get a US when available. My DIAM100 is safe, packed and ready for a swap.

[Q]US 3G Limitation?

Hello,
As you can guess, I'm new to Blackstone. I have what I hope to be a simple question. Is the fact that HTC Touch HD doesn't support US 3G a hardware limitation or a software limitation.
Reason for asking:
When a US carrier gets off their lazy a** and picks up this awesome device, will there be a ROM update to enable US 3G?
I really want this device and the only thing keeping me from getting it is the 3G limitation, but I can live with it if one day (less than a year) there is a ROM update to enable US 3G. But if it is a hardware limitation then I'm out of luck.
Thanks,
Roger
hello,
just as new as you...got mine but knew it wouldnt work on us3g becoz us and europe have diferent types of network band for the 3g that why it wont here... hd was made for conveniently europe networks bands
Hardware or Software
I was aware of the limitation right off hand but do you know if its a hardware or software limitation?
AS IN:
Difference in protocols
OR
Different Chip All Together
http://forum.xda-developers.com/showthread.php?t=433548
orb3000 said:
http://forum.xda-developers.com/showthread.php?t=433548
Click to expand...
Click to collapse
I do have to ask, due to this happening to me as well, when asking about status or news on 3G in the US for the HTC Touch HD everyone refers back to the link above for the "HTC to USA: No 3G..." message-thread.
I dont see the issue with asking the US 3G status question and getting a reply, rather than wading through 15 pages of postings in a huge thread. Discussion of everything from EDGE speeds, to speed-tests, performance in different areas, etc... but the question posed here is quite specific. Personally I've tried many searches and just looking to find status and how, if at all, I can help. Can we at least start a new thread to this end?
* Can anyone share a simple software/hardware issue for UD 3G with the Touch HD?
* How can [new people] people get involved to look into this kind of an issue?
Thanks for listening and any information...
D
kzw2zx said:
I do have to ask, due to this happening to me as well, when asking about status or news on 3G in the US for the HTC Touch HD everyone refers back to the link above for the "HTC to USA: No 3G..." message-thread.
I dont see the issue with asking the US 3G status question and getting a reply, rather than wading through 15 pages of postings in a huge thread. Discussion of everything from EDGE speeds, to speed-tests, performance in different areas, etc... but the question posed here is quite specific. Personally I've tried many searches and just looking to find status and how, if at all, I can help. Can we at least start a new thread to this end?
* Can anyone share a simple software/hardware issue for UD 3G with the Touch HD?
* How can [new people] people get involved to look into this kind of an issue?
Thanks for listening and any information...
D
Click to expand...
Click to collapse
I think maybe people are somewhat brusque when answering this question because it has been asked so often with respect to other devices. That being said, I do not think anyone knows whether the issue with the HD is hardware or software related (please correct me if I am wrong). I know that some members have been working on making US 3G bands work for the non-AT&T Touch Pro (http://forum.xda-developers.com/showpost.php?p=2565338&postcount=2), so you may want to ask those guys how to get involved in starting up a similar project with the HD.
I would like to say, though, that I have been simply amazed at how well Edge has been performing on the HD. It is faster for mobile browsing than my US 3G Diamond, Touch Cruise, Tilt, and my wife's iPhone 3G with the 3G/H showing and all bars up. So if you are putting off a decision to get the phone based on mobile browsing speed, in my experience (and it is just that, my experience), I have not missed 3G at all.
I note that that I have been using the HD in New York City with AT&T, which means notoriously crappy service no matter what the technology the phone is capable of, and, of course, tethering, etc. might be a whole different story, so I realize that my experience is of limited use. Also, I am going to be in a Euro standard 3G country soon, so I may be singing a different tune once I see what the HD can really do
Anyway, just my 2 cents, and I wish you luck. If you get a project for 3G going, I will happily donate, as, I am sure, many other will, too.
The only GSM carriers in the US offering 3G capabilities are AT&T and T-Mobile. For 3G on the T-Mobile network, your phone must support both 1700 and 2100Mhz. The 2100Mhz bandwidth has been well-defined as the "D" (download) portion of HSDPA. I believe you will also see 3G referred to as WCMDA on the 2100Mhz spectrum. AT&T Wireless has opted for a more "standard" approach where they are reusing the original PCS frequency (1900Mhz) for the "U" (upload) portion of HSUPA.
To get true, bi-directional 3G, your device must include a software radio that supports both HSDPA and HSUPA. Anything else will be a hit-or-miss affair. While this may lead you to "rejoice" because our radios are software-based, be aware that the antennas in our phones are also a part of the equation.
Therefore, you will likely be able to use a Touch HD on the AT&T network at 3G speeds, but you will NOT (EVER) get 3G out of a Touch HD on the T-Mobile network in the US.
It's a real shame that T-Mobile chose to deviate from its parent (Deutsche Telekom - T-Mobile in Germany) on their frequency choice for 3G. It makes them odd-man out virtually world-wide. I suspect that they were unable to secure the rights to anything other than 1700Mhz, but I would argue that theie decision really crippled their users..... it's yet another reason why I would NEVER buy a G1. Really sad IMO.
simple and straight answer:
its a hardware issue ... you won't get US 3g on touch hd, period. (no rom update etc. will make it start working)
thesire said:
simple and straight answer:
its a hardware issue ... you won't get US 3g on touch hd, period. (no rom update etc. will make it start working)
Click to expand...
Click to collapse
Simple and straight answer back
No this is not true its a political issue, and the past shows already that it#s only a software issue, because the frequency range is so close to the European that the antenna is capable of those "between" frq.
The same is with Australia where some phones were original not capable but thr radio updates worked (nonofficial)
just my 2c
tobyp said:
It's a real shame that T-Mobile chose to deviate from its parent (Deutsche Telekom - T-Mobile in Germany) on their frequency choice for 3G. It makes them odd-man out virtually world-wide. I suspect that they were unable to secure the rights to anything other than 1700Mhz, but I would argue that theie decision really crippled their users..... it's yet another reason why I would NEVER buy a G1. Really sad IMO.
Click to expand...
Click to collapse
IIRC, they showed up for the auction of the ranges and lost bids for the more standard frequencies. They were left with what they have...
3G Big Deal
Ive said it once and ill say it again. Edge on my HD is FASTER than my 3G diamond!!!!!!!!...so there...
thesire said:
simple and straight answer:
its a hardware issue ... you won't get US 3g on touch hd, period. (no rom update etc. will make it start working)
Click to expand...
Click to collapse
this is not a hardware issue. i know it has been mentioned else where in this forum and others, and we got "official word" that this is a hardware issue. but it is not. i didn't speak up earlier because i know if i did, people will ask me for sources. i don't have sources, i know because i work on these type of stuff.
in simple terms, the hardware is just an antenna, it is the "software" that should be tuned to interpret the signal. just like you can use regular analog TV antenna to catch over the air HD signals, it is the tuner that does the job.
however the software you are thinking (cab files or ROM files) won't solve this problem:
the hardware isn't flashed with the firmware, it is not enabled in the low level to understand the language EVEN IF the ROM file and high level application allows for the functionality.
everyone's familiar with computers, an analogy is: if you disable say sound in the BIOS (by using a older/different version of BIOS), you can install (what we call "FLASH" in the mobile world) OS you want, and you can install different audio drivers, you are not going to get that functionality.
so that is why you can flash left and right different Touch HD roms, you can enable/disable different registry keys that make it look like it has the 850MHz choices in the drop down menus, and you can always try different Radio ROMs, but you are not going to get a bit of that functionality if the hardware/feature is disabled at the lowest level. you need to flash the actual hardware (in this case the anthenna//baseband) with the correct firmware. and i am talking about the real firmware. I think the misconception here when everyone's talking about "i'm flashing my Radio's firmware to the latest one", they are actually talking about the equivalent of a "driver" in the windows world. the real firmware is even lower than those "firmwware".
Hey buggybug0
I read through your comments and it seems very logical to me. However, do you think that it is possible in the future that the us 3g band will be enabled through a "hardware flash"?
I cant wait until that day happens. So I should buy now so the price premium isn't higher. . . . .How long does it usually take to take a phone that has the bands enabled already then some how incorporate that FW with the one on the HD?
typhoon99 said:
Hey buggybug0
I read through your comments and it seems very logical to me. However, do you think that it is possible in the future that the us 3g band will be enabled through a "hardware flash"?
Click to expand...
Click to collapse
this hardware flash already exists, but because we are flashing a lower level hardware, you need a special cable, in addition to the binary file. only HTC has this special development cable, the cable plugs directly onto the board (not the miniUSB or extUSB port). we can't use the extUSB port because this port has no access to the memory that governs the baseband low level functionality: this is much like the older computer BIOS which you can only flash through the floppy drive. i believe windows mobile is behind windows, so this is where things are right now. nowadays you can run a high level .exe file in windows and have it access and flash the low level BIOS, may be some day this will become possible on windows mobile with a cab file flashing the low level baseband. but for the time being, the analogy is you need a special cable to flash, just like you need a floppy drive to flash.
everyone kept on saying lack of US 3g is a hardware difficulty, i know for a fact that this is a business decision. as much as US loves gadgets, europe and asia are much bigger markets, (the coolest phones always gets to europe, korean, japan taiwan first, other than a certain fruity brand). i don't doubt when HTC said "by the time we bring Touch HD to US, there will be much better phones, they are using this one-phone-for-you, one-phone-for-me strategy to keep customers hooked--> they disable the US band, and make the touch HD exclusive to europe, so North AMerican customers are all drooling, when the next gen phone comes that and improves on touch HD (call it HD2 for argument sake), they will release it to another regional market (for example US), then all european people will all get jealous and hooked, and get their interest up while US customers are paying big bucks to get them, so the 3rd phone which improves upon the HD2, and release it in europe, they will be all over it. it's a very good strategy because customer never loses interest. becuase you always want something you can't get. and you DEFINITELY want something that is better than the previous gen which you can't get. this for HTC means that the demand for their phone is always there at a healthy high level.
So what was up with the TyTn and TyTn 2.
Were they not able to do both US and EU 3G speeds? I don't recall there being different EU and US versions (like the Diamond).
I was using a Softbank X01HT version TyTn and was getting HSDPA speeds.
I would be surprised the HTC decided to cripple the phones since.
The Juggler said:
So what was up with the TyTn and TyTn 2.
Were they not able to do both US and EU 3G speeds? I don't recall there being different EU and US versions (like the Diamond).
I was using a Softbank X01HT version TyTn and was getting HSDPA speeds.
I would be surprised the HTC decided to cripple the phones since.
Click to expand...
Click to collapse
yes, there are HTC phones which had the same "BIOS", but the band were only disabled at the "driver" level, so the european brands of the same phone gets one Radio Rom while the US version gets a different Radio ROM. but since the functionality is already enabled at the lower level, it's just a matter of using a different radio rom (ie. driver) to enable the US 3G band.
I am not sure if the phone I am talking about is TyTn, but what I have same in the past 3 posts applies to a regular phone as well -- antenna is capable of receiving any frequency, it's up to the manufacture to insert the baseband software (this is the low level) to interpret those signals, then the interpretation gets passed onto the Radio stack (driver, radio rom), from there it goes to the operation system (winmob, symbian) then translates into applicatoin language to the actual application that's using the data (internet explorer, cell phone, IM app).
charlatan01 said:
IIRC, they showed up for the auction of the ranges and lost bids for the more standard frequencies. They were left with what they have...
Click to expand...
Click to collapse
Your postulation could very well be the case. The fact remains that T-Mobile has created a 3G island for themselves and their subscribers here in the US. In my corporate discussions with T-Mobile, they demonstrate to me time and again that they simply do not "get it". Sad, very sad.
Only reason I stay with T-Mobile is the old (and I mean REALLY OLD) plan I have with them that no one has been able to beat cost-wise (plenty of minutes, unlimited data and hotspot access). I don't stay with them because they are at the top of the heap technically!
Well for those interested in the numebrs aspect, I have both the US and EU Diamond.
I tested both at dslreports.com using internet sharing. Same ROM (duttys 3.2), Same Radio (.05) , Same Laptop (via USB cable).
EU version (at EDGE speeds) came back at roughly 150 kbps.
US version (at H speeds) came back at roughly 450 kbps.
Of course this would only specifically apply to people in my area (Minneapolis). But it might shed some light on speed difference.
buggybug0,
until you provide your sources, your conclusions will remain a speculation for most of forum members. What you are saying may sound logical, but HTC may have different logic than you and you could still be wrong.
I agree with you that disabling 3G bands is a political decision though. And it's a commercial decision too. US carriers are apparently not looking to subsidize latest HTC handsets just yet for various reasons (T-Mob - due to G1, AT&T - due to iPhone 3G). However they will be shopping for new handsets sooner or later. If HTC releases a proper 3G quad-band device now, US carriers won't be happy and their further contracts for subsidized phones (which mean big money with no marketing/retail headaches for HTC) may never come in... Do they want to risk this big chunk? No.
Chances are you are right about the nature of band limitation problem and RF IC microcode may be crippled to support only certain bands on latest HTC devices. But it's still possible that some tracks are missing on the antenna PCB too. According to Qualcomm functional diagrams, it should be possible to multiplex RF signals for specific bands only.
This said, here's a challenge for you, prove your point with facts rather than speculations and you'll be a hero for a day.

Touch HD

Question #-1: How can I get my hands on one of these? I called HTC and they stated that this is not offered in the US.
Question #-2: Now should I be able to get my hands on this device..would the radio work on T-Mobile's Network?
Question #-3: What would be the potential cost? I can unlock it myself.
Suggest you go to the correct forum.
The Touch HD has it's own one here: http://forum.xda-developers.com/forumdisplay.php?f=451
babyface215 said:
Question #-1: How can I get my hands on one of these? I called HTC and they stated that this is not offered in the US.
Question #-2: Now should I be able to get my hands on this device..would the radio work on T-Mobile's Network?
Question #-3: What would be the potential cost? I can unlock it myself.
Click to expand...
Click to collapse
Just because I have the time.
1. You need to buy an unlocked version online, just google it.
2. It is GSM and unlocked, it should work with T-Mobile, but is not compatible with any US 3G networks. So for now only 2G
3. You can only but it unlocked, I have seen anywhere from $700 to $1000
Thank you Denco7..that was exactly the information that I needed......I am a Tilt owner...so unlike the previous moron who posted he could have saved that shizznick for someone who cares...
Also one more thing Denco7...do you know if I could swap the Radio on that phone for the one on another HTC Touch Device thats domestic? Now If you don't know this answer..I can understand me going to the TouchHD Forum for this answer...I just thought i'd prick your head real quick...
As denco7 stated, you'll have 2G network speeds but you won't get 3G. Unfortunately, that's a hardware limitation. Something that changing the radio cannot fix.
KMFM$ said:
As denco7 stated, you'll have 2G network speeds but you won't get 3G. Unfortunately, that's a hardware limitation. Something that changing the radio cannot fix.
Click to expand...
Click to collapse
What he said Still connects to wifi at blazing speed with new beefy processor.
Actually, this "moron" (thanks for that) was trying to be helpful and point you in the right direction, not trying to flame you. Honest to God, some people!!!
where are the Mods ..........

DIAMOND in INDIA - 3G or 2G?? 2.6" or 2.8" Screen??

HTC DIAMOND (Airtel) UNLOCKED GSM
IS IT 2G or the 3G model without camera.??
Kindly Make it Clear for all the INDIA Users Please.
In a mean time an INDIA diamond is for SALE!!
Installed with latest Firmware and works fastest than ever.
An addtional 2000mah Battery with Back Cover is provided with the Phone.
Phone is in Mint Condition and the scratches visible on screen are on the Screen Guard. Once the screen Guard removed there is no scratch on scteen.
There is no problem at all with the cell.
If and Problem arises its even got warranty. So dont worry.
All Accesories and Box with Bill will be Provided.
If any other querries then just Mail me.
here is the link.
http://cgi.ebay.in/ws/eBayISAPI.dll?ViewItem&ssPageName=STRK:MESELX:IT&item=250368799084
you can buy it there or msg me on my profile.​
This is the 2G Indian Diamond, not the 3G model.
If it is on Airtel, then it HAS to be 2G. Do not misguide people here and on ebay
guys i just wanna confirm 1 thing.i've a Diamond which was locked with Airtel.on the box (also on Device Info) the specs showed that proccy was MSM7206A,but after i unlocked & flashed it with cooked rom now it shows MSM7201A in Device Info.
which 1 is correct?
kdskamal said:
If it is on Airtel, then it HAS to be 2G. Do not misguide people here and on ebay
Click to expand...
Click to collapse
Moreover, it does not have the front camera. So it is 2G.
shuvadeep said:
guys i just wanna confirm 1 thing.i've a Diamond which was locked with Airtel.on the box (also on Device Info) the specs showed that proccy was MSM7206A,but after i unlocked & flashed it with cooked rom now it shows MSM7201A in Device Info.
which 1 is correct?
Click to expand...
Click to collapse
What does it say for CPU, under Settings>System>Device Information>Hardware?
Techno-Freak said:
This is the 2G Indian Diamond, not the 3G model.
Click to expand...
Click to collapse
are you sure. many phone are 3g even though they dont hav front camera.
sunnyin86 said:
are you sure. many phone are 3g even though they dont hav front camera.
Click to expand...
Click to collapse
We're talking about HTC Touch Diamond here, and it's 3G models have front camera. All other models are irrelevant here.
What's important is, why don't clarify whether the one you mentioned is 3G or not?
Edit: Oh, so I see you've edited the original post and now say it is a 2G model.
What made you change your mind?
Techno-Freak said:
We're talking about HTC Touch Diamond here, and it's 3G models have front camera. All other models are irrelevant here.
What's important is, why don't clarify whether the one you mentioned is 3G or not?
Edit: Oh, so I see you've edited the original post and now say it is a 2G model.
What made you change your mind?
Click to expand...
Click to collapse
well i personally didnt thought that not having a camera means its 2g. i still think it should be 3g but when so many people r saying its 2g den maybe they are right.
Techno-Freak said:
What does it say for CPU, under Settings>System>Device Information>Hardware?
Click to expand...
Click to collapse
when the fone was locked with Airtel and running stock firmware CPU was shown as 7206A under Settings>System>Device Information>Hardware.
but after i unlocked the fone & flashed it with cooked rom its now showing 7201A under Settings>System>Device Information>Hardware.
so which 1 is true.
also afaik MSM7206A = MSM7201A - 3G chip.is this true?
shuvadeep said:
when the fone was locked with Airtel and running stock firmware CPU was shown as 7206A under Settings>System>Device Information>Hardware.
but after i unlocked the fone & flashed it with cooked rom its now showing 7201A under Settings>System>Device Information>Hardware.
so which 1 is true.
also afaik MSM7206A = MSM7201A - 3G chip.is this true?
Click to expand...
Click to collapse
well i still personally think you are right and its a 3g model. but maybe its a case with roms. maybe we just running 3g roms on 2g models. you guys know better so keep debating till something right comes out.
shuvadeep said:
when the fone was locked with Airtel and running stock firmware CPU was shown as 7206A under Settings>System>Device Information>Hardware.
but after i unlocked the fone & flashed it with cooked rom its now showing 7201A under Settings>System>Device Information>Hardware.
so which 1 is true.
also afaik MSM7206A = MSM7201A - 3G chip.is this true?
Click to expand...
Click to collapse
Yes, MSM7206A = MSM7201A - 3G chip.
See the specifications of the Indian Diamond here:
http://www.htc.com/in/product/touchdiamond/specification.html
Enter the bootloader (Hold Volume Down key+Reset). If it says DIAM140 64M there, it is the 2G Indian Diamond.
^^^ in Bootloader mode it shows DIAM140 64M.
that means i'm stuck with a 2G Diamond.
i think the only proper way to confirm this wud be if any1 in Delhi tries a 3G sim in the Indian Diamond.
i too feel it 2.6". why do they write 2.8 then?
Guys,
No need to worry about 7206A or DIAM140 chipset....I got answer from HTC, this is also a 3G model, but it doesn't have capability of video conferencing..I have mail confirmation (below) from HTC.
Dear Sushil Rajput,
Thank you for contacting HTC Email support.
As per our telephonic conversation, we would like to inform you that in HTC Touch 3G device expect video calling you may access all the 3G services which your service provider will provide you.
In case of further queries, please feel free to contact HTC. We will be glad to assist you.
Thank you and have a nice day!
HTC
Hotline: 1800 11 33 77
Service Hours: 9.30 AM To 5.30 PM (Mon - Sat)
Customer Information
Name Sushil Rajput
Telephone 9xxxxxxxxxx
Email Address [email protected]
Country India
Inquiry Information
Inquiry Type Product Info
Inquiry Description I bought a HTC Touch Diamond from Cell Zone, Pune, Maharashtra. I wanted to buy 3G model, but shopkeeper told me same model is a 3G model, now I came to know, this is not a 3G model(7206A chipset), and this chipset is without 3G. I have attached screenshot of my device information. My questions : 1) Why it was not informed to shopkeeper 2) If informed then why they lied to me I want resolution now : 1) I want my money back or 2) HTC Touch diamond Mobile with 3G capability
Issue Date & Time
2009/07/10 20:28
rajputsushil said:
Guys,
No need to worry about 7206A or DIAM140 chipset....I got answer from HTC, this is also a 3G model, but it doesn't have capability of video conferencing..I have mail confirmation (below) from HTC.
Dear Sushil Rajput,
Thank you for contacting HTC Email support.
As per our telephonic conversation, we would like to inform you that in HTC Touch 3G device expect video calling you may access all the 3G services which your service provider will provide you.
In case of further queries, please feel free to contact HTC. We will be glad to assist you.
Thank you and have a nice day!
HTC
Hotline: 1800 11 33 77
Service Hours: 9.30 AM To 5.30 PM (Mon - Sat)
Customer Information
Name Sushil Rajput
Telephone 9xxxxxxxxxx
Email Address [email protected]
Country India
Inquiry Information
Inquiry Type Product Info
Inquiry Description I bought a HTC Touch Diamond from Cell Zone, Pune, Maharashtra. I wanted to buy 3G model, but shopkeeper told me same model is a 3G model, now I came to know, this is not a 3G model(7206A chipset), and this chipset is without 3G. I have attached screenshot of my device information. My questions : 1) Why it was not informed to shopkeeper 2) If informed then why they lied to me I want resolution now : 1) I want my money back or 2) HTC Touch diamond Mobile with 3G capability
Issue Date & Time
2009/07/10 20:28
Click to expand...
Click to collapse
now thats strange..
Indian Diamond - confirmed as 2G by HTC support
My Question :
I am from Mumbai, India & intend to buy HTC TOuch Diamond phone (GSM) shortly. However, I am totally lost and confused if it supports 3g or not, please reply poit-wise to my following questions : 1) Does it support 3G ? If yes, then why the phone specification on your website does not explicitly mention it ? 2) Does it have front camera ? Will I be able to use all 3G services when it is launched by service providers in india ? Await your prompt reponse. You may contact me on my no. if required. THank you.
Their reply :
Dear Mr.xxxxxxx ,
Thank you for contacting HTC Email support.
As per your email, we understand that you want to purchase our HTC Touch Diamond device and want to know that it is 3G enable or not.
In this regard, we would like to inform you that HTC Touch Diamond is not a 3G device. If you want to purchase a 3G device you may go for HTC Diamond2.
In case of further queries, please feel free to contact HTC. We will be glad to assist you.
Thank you and have a nice day!
HTC
Hotline: 1800 11 33 77
Service Hours: 9.30 AM To 5.30 PM (Mon - Sat)
@tusharch
"In this regard, we would like to inform you that HTC Touch Diamond is not a 3G device. If you want to purchase a 3G device you may go for HTC Diamond2"
This sounds more like he is trying to push you to buy their Diamond 2
but on a serious note, India Diamond for Airtel is not a 3G, its only a 2G. The main feature of 3G is to have a video call which India Diamond does not have.
but Enjoy Diamond as its an awesome phone!
How to unlock.............
How to unlock this DIAM140 64M...........
When i enter 2nd step for unlocking it hangs up in 95%.
Not able to continue to unlock

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