Ordered HTC Diamond 2 - Touch Diamond2, Pure Q&A, Help & Troubleshooting

Well just as an opening thread for now... ordered the HTC Diamond 2...should be with me next thursday all being well
Release date is 8/3 from memory so if they ship out on the same day...
Have explained about the returns etc and that I would want to turn it on/mess about to test out before formally excepting it... the company are fine with this as long as its in re-sellable condition along with packaging etc.
Things I will test that my current Diamond (first edition) has really annoyed me:
1. Both ear and loud speaker volume (and I know about the hack that in the end simply distorts the speaker)
2. Touch screen - how much does it compare to the iphone...iphone nipped it in the bud with their screen in how good it is in responsivness...you can literally touchtype on it...the Diamond even with the hack is still not as good and sometimes annoying if its too sensitive.
3. Battery life
4. Quite important, it's compatibility with my Audi bluetooth kit - current one displays missed calls/dialled calls/entire phonebook etc on my Audi screen.
5. Any sort or genuine windows slide to answer/slide to unlock? S2U2 is great but still has a few annoyances which is perfectly acceptable given that its free, someones spent a lot of hard time on it etc
I think thats my top 5 really - my threshold is if 2 of the 5 fail, its going back.
One of the items that must pass is point 4.
Will report back when I get it!

I just ordered mine yesterday too. Can't wait to get it...
And about Battery life and answer/slide unlock you don't need to bother, it's fine and in the Diamond2 it's a better battery!
The only thing that bothers me is.. that there's no D-PAD. I hope we're going to get used to it...

Orderd mine today too. Now the waiting begins...
Curious about life without dpad too....

deechte said:
Orderd mine today too. Now the waiting begins...
Curious about life without dpad too....
Click to expand...
Click to collapse
Where did you ordered yours? Cause I live in Belgium but I am not sure what site to order, I think pdashop.be or something like that. I am born in Holland so I got relatives that live there,so maybe it could be easier to order it and send it to their adres? The release date was the 14the of April right? Can`t wait I already sold my Diamond and are currently using an old Samsung D900

I'm from belgium aswell, been looking into it, i think our cheapest (doesnt say much for how early u get it, but cheap is what counts for me!) option is http://www.belzaak.nl/preorder/HTC/6972/HTC_Touch_Diamond_II_NL/
delivery to belgium is like 13€, making it a whopping 41€ cheaper than pdashop ...

Ordered Diamond2 today £6.99 on a £30 X 18Month T-mobile 400min + 400txt + H Unlimited Data)=£547 ish will add another £5 for webNWalk Max about 320kbs in my area
Been sent a order dispatch date of 10th April so it looks like we a week early start

HTC_GLOW said:
Ordered Diamond2 today £6.99 on a £30 X 18Month T-mobile 400min + 400txt + H Unlimited Data)=£547 ish will add another £5 for webNWalk Max about 320kbs in my area
Been sent a order dispatch date of 10th April so it looks like we a week early start
Click to expand...
Click to collapse
You guys are all lucky bastards , haha just messing with you guys, I am trying to sell my Fuze right now so I can buy a Diamond 2, anyone interested

I am curious to see if Diamond 2's speakers are going to be better than my current Diamond. If it's as good as Touch HD's, then it'll be great. Also, will it come with Net Compact Framework 3.5, cos lots of new apps require that. Will be checking this thread on and off before the set becomes available in Malaysia. Last question - price - cheaper than Touch HD?

chchew said:
I am curious to see if Diamond 2's speakers are going to be better than my current Diamond. If it's as good as Touch HD's, then it'll be great. Also, will it come with Net Compact Framework 3.5, cos lots of new apps require that. Will be checking this thread on and off before the set becomes available in Malaysia. Last question - price - cheaper than Touch HD?
Click to expand...
Click to collapse
The Diamond 2 will most likely come with Net Compact Framework 3.5, as for the price... yes it will be cheaper than the HD, according to Expansys - the Diamond 2 will be $125 usd cheaper.

I just ordered mine as well. My supplier said it was supposed to arrive yesterday, but its stuck with customs. Im anxiously waiting for his call today, if not tomorrow. I wonder if i will be the first in the world to own it (that is IF it isnt an april fool's joke!)

DjangoBE said:
Where did you ordered yours?
Click to expand...
Click to collapse
I ordered mine at pdashop.nl, it's expected to arrive on april 10th. I ordered other things from them before and never had any complaint. They also do very well consistently in the tweakers.net shop review. They do indeed have a belgian equivalent: pdashop.be.
For me, service is important. I have owned both an E-ten PDA and an HTC PDA. Both have had problems and have been sent RMA once. If a repair is needed, I want that to happen quickly and without trouble. I would never buy any grey device. But that's just MHO.

At a Webshop here in Switzerland it says "will be available approx. early April".. I guess it's coming on the 10th of April aswell.
Can't wait to replace my HTC TyTN II with a Diamond2...

I ordered mine from here http://www.handtec.co.uk/product.php/1868/ I can't wait for it to arrive, life without a D-Pad is gonna suck but it still beats the hell outta having an Elf-in !!

india
i frm india any idea which site to get it frm and tell can i get any version or all are the same pls help im a noooooooob
thanks guys

I don't know where to buy in India. However, devices sold in different countries have different ROM's. If you buy a device with a language different from your own you would have to hard splash it and upload a custom ROM from XDA or an official HTC ROM in another language. You'd be screwed if it would break and you would need to have it repaired under warranty. Then it has to have the original ROM it came with on it.

deechte said:
I ordered mine at pdashop.nl, it's expected to arrive on april 10th.
Click to expand...
Click to collapse
Damn, they changed the date to june 17th **** happens...

It is moved to the 17th of april so a couple of days later

Yikes, I did not realise this thread caught so much interest lol!
Well mines still 8th April so getting quite anxious as its in 4 days time!
I got mine from Clove.co.uk for £401 or something around that figure including vat and delivery

anyone knows when they'll release it in Singapore?

jeromenism said:
anyone knows when they'll release it in Singapore?
Click to expand...
Click to collapse
Yes, i had ordered it on www.expansys.com.sg
i also live in singapore.

Related

Pre-Ordering a Kaiser

Has anybody around here ever used www.superetrader.co.uk, 'cause that's who I'm thinking of placing my pre-order with...
Alternatively, has anyone got any recommendations for where to put my name down (in the UK, preferably).
They are active over at pocketGPSworld and seem legit, although given Expansys aren't claiming to have an in-stock date I'd be a little dubious about stock coming in Wednesday.
Do let us know what you do
Gordon
Thanks Gordon.
I don't really believe the availability date, they have other HTC phones with the same date given for availability so it's probably just a general day when they receive their HTC shipments or something.
The P4550 page looks a bit out of date - a couple of the specs (GPS chip, RAM) look like they're taken from old information, so I'm guessing the availability date is a little way out as well. I've been waiting since January though, so a bit longer wont hurt.
They've got quite a good score on DealTime but I'm never sure whether to trust those sorts of sites, I'm happier listening to forum opinions, so unless I see a load of negative opinion, I'll probably go with them later this week - but I think I'll use PayPal or Google Checkout for a little extra peace of mind.
Seems they have removed the phone now as cannot see it on there site.
Superiorgadgets is taking pre-orders
http://www.superiorgadgets.com/ca/product_info.php?products_id=224
Couple of suggestions
I've used these guys before:
http://www.easydevices.co.uk/pp/PDA/HTC/HTC_P4550.html
and these guys have been around for ages!
http://www.clove.co.uk/viewProduct....Category=591602F7-C32B-44D8-859D-F9230F032E7E
Gordon
Expansys
I used expansys sometimes it is a great seller so i ask me why they don`t accept pre-order for the Kaiser... You can pre-order a iphone too wich nobody knows when it will be aviable in Europe....
Another one taking pre-orders
http://www.devicewire.co.uk/HTC-P4550
Another pre-order HERE
Wow $869 USD???
Is that really the price?
What if I waited and purchased it from Cingular? I'm wondering if the preorder price is so high because it's without carrier?
evolution_theory said:
Wow $869 USD???
Is that really the price?
What if I waited and purchased it from Cingular? I'm wondering if the preorder price is so high because it's without carrier?
Click to expand...
Click to collapse
check link agian it costs now : $766.50
This product will be in stock on Thursday 20 September, 2007.?!?!? Well not so quickly
It was supposed to june in Asia, then delayed til Aug, now most probably will be Sep however will want HTC to iron out the details first before we get our hands on one, don't really wish to be a guniea pig tester
kaiserchief said:
Has anybody around here ever used www.superetrader.co.uk, 'cause that's who I'm thinking of placing my pre-order with...
Alternatively, has anyone got any recommendations for where to put my name down (in the UK, preferably).
Click to expand...
Click to collapse
I used superetraders to get my ETEN M700, they were very helpful with the order (complicated with a cc registered in one country and delivery to another country). The device arrived within the time they said and the phone had had a pre-sales check - I never got any of the problems that seemd to plague others!
I can heartily recommend them!
Anyone know if Kaiser is going to be available in Australia if so when.
Well I placed my oredr with Superetrader and payment was taken straight out of my account because I (stupidly, it seems) used Google Checkout.
Google Checkout showed my P4550 as "Posted" but, as noted earlier in this thread, Superetrader then took the P4550 off their site.
A few e-mails later trying to figure out what was really going on, Superetrader have confirmed that the release date has slipped to "Hopefully late July or early August". Shame I had to pay for the thing way in advance, but I'm hopeless with money so at least I know it's paid for and will be on it's way asap.
Moral is avoid Google Checkout! I have no problem with Superetrader, but the whole process has been complicated by Google and their fledgling payment service, which clearly needs a bit of ironing out.
Kaiser on ebay
Guys,
Grab a Kaiser from ebay
Just found this one.
http://cgi.ebay.co.uk/HTC-Kaiser-P4...oryZ3312QQssPageNameZWDVWQQrdZ1QQcmdZViewItem
deluxion said:
Guys,
Grab a Kaiser from ebay
Just found this one.
http://cgi.ebay.co.uk/HTC-Kaiser-P4...oryZ3312QQssPageNameZWDVWQQrdZ1QQcmdZViewItem
Click to expand...
Click to collapse
$1350?!?!?! I hope that is packed full of gold and various high-quality jewels.
Pre-Release Phone Sold
deluxion said:
Guys,
Grab a Kaiser from ebay
Just found this one.
http://cgi.ebay.co.uk/HTC-Kaiser-P4...oryZ3312QQssPageNameZWDVWQQrdZ1QQcmdZViewItem
Click to expand...
Click to collapse
Sorry guys, phone is sold... to ME
Yer it is slightly expensive.. but I am going to salary sacrifice it.. trusty tax cut so overall it wont be that bad.
Can't wait till it gets here! Tho it will be a few days cos its coming to Aus..
- Syrius
mightyox said:
Anyone know if Kaiser is going to be available in Australia if so when.
Click to expand...
Click to collapse
I have an email confirming that the delivery date is scheduled for the fisrt week of September.
www.calculatorking.com.au
I bought my O2 Mini from these guys so they are very reputable.

TyTN II Arrived

Today at noon UK time I received my TyTN II. Oh wait, let's rephrase that. I was so impatient that I went and picked it up from the local DHL facility ;-)
I had an e-mail from the courier yesterday to say that they'd be delivering mine today. Unfortunately I'm in meetings all day, so there was no way I could be at home to take delivery.
Took all my effort to change the delivery date to tomorrow, so now I'm going to be 24 hours behind everyone else :-(
Happy Kaiser-ing to everyone who got theirs today though. I'm off to play with my dumb old Hermes for the last time....!
"I'm off to play with my dumb old Hermes for the last time....!"
Awee - be nice to the Hermes - it was good to you whilst it lasted
R
mine will arrive in 10 hours ...
i ordered one from devicewire.com to hongkong day b4 yesterday and just tracked the DHL and called, they will deliver my phone in 10 hours!!!
Would i be right in thinking that if i 'need' this phone ASAP, i'm looking at no less than £450?
Pooper said:
Would i be right in thinking that if i 'need' this phone ASAP, i'm looking at no less than £450?
Click to expand...
Click to collapse
Yep, and that will be excluding shipping charges ...
Sooooooooooooo tempted to get my credit card and order one now, from cloves.co.uk lol
Any dutchies on this board who got one from within the netherlands already...?
Man, this waiting is driving me crazy...
Since i ordered a UK version with our distributor, they should be able to deliver this week i hope
I'm checking DHL tracking for updates every 5 minutes. I must stop. I have work to do. I'm getting behind. Just checked again, no change. What if it's delayed? Then I may not get it on Friday, will have to wait all weekend. Lord help me. Is it really that much better than the TyTN I anyway?
OMFG I JUST ORDERED ONE
£469 >.< i just wont check my bank account for awhile lol
Yo Wiz
Wiz - Notice you have a pretty powerful arsenal of devices:
HTC X7500 WM6
HTC TyTN II WM6
Treo 750 WM6
Which one have PROs and CONs ?
Does the TyTN II hold its own ?
rakh1 said:
"I'm off to play with my dumb old Hermes for the last time....!"
Awee - be nice to the Hermes - it was good to you whilst it lasted
R
Click to expand...
Click to collapse
Very true. And it'll be passed to the wife now, so it'll continue to do a good job for us. (Sorry Hermes!)
Pooper said:
Would i be right in thinking that if i 'need' this phone ASAP, i'm looking at no less than £450?
Click to expand...
Click to collapse
i paid £437.5 total shipped via DHL from uk to hongkong. i got it already. took 3 days total.
kilowong said:
i paid £437.5 total shipped via DHL from uk to hongkong. i got it already. took 3 days total.
Click to expand...
Click to collapse
Where did you order it from in the UK? Seems the cheapest so far....

Diamond in the UK

Hi everyone
Any news on the UK release? Any insiders know when O2, T-mobile, orange might be releasing it?
Thanks!
The only thing I know about is that HTC have given a "worst case scenario" date (and everything generally is a worst case scenario with them) of the 23rd of June for the unbranded (HTC branded, to be specific) version. I don't actually know whether or not the delay that has affected the unbranded versions will affect the branded versions (i.e. O2 XDA Diamond, T-Mobile whatever).
First stock was delivered on Friday but I missed that order so my order is being delivered on Thursday. Getting really excited now. Wondered whatg i should do with my aging tytn?
35mmslr said:
First stock was delivered on Friday but I missed that order so my order is being delivered on Thursday. Getting really excited now. Wondered whatg i should do with my aging tytn?
Click to expand...
Click to collapse
Hope you havent ordered with TotalPDA. They're TotalLYERS
Fortunately not. I am (hopefully) getting mine from insight. Getting worried now though due to so many people getting stuffed by other suppliers.
I pop into an Orange shop yesterday and the fella there said that it popped up on they're intra net as a 'coming soon' last week. And that it usually means its out within 6 weeks, fingers crossed we've only got 5 more weeks!
im waiting for orange too
i just check the site and there is nothing on the comming soon for the diamond
i hope i get mine before i go to hong kong for a holiday (sept)
not to say that ill also be looking at what phones they have to offer there too
ARGH! SOB. Just spoke to my supplier and he told me the uk dist has pushed the delivery date back to July! B*ll*x. Might cancel the order now and just wait for the Touch Pro
35mmslr said:
ARGH! SOB. Just spoke to my supplier and he told me the uk dist has pushed the delivery date back to July! B*ll*x. Might cancel the order now and just wait for the Touch Pro
Click to expand...
Click to collapse
Which supplier is that?
35mmslr said:
ARGH! SOB. Just spoke to my supplier and he told me the uk dist has pushed the delivery date back to July! B*ll*x. Might cancel the order now and just wait for the Touch Pro
Click to expand...
Click to collapse
July is pretty bad - especially considering the fact that the orignal release was planned for early June. I'm getting quite worried now that I won't get my Diamond for ages...
But I won't consider the Touch Pro unless the Diamond's release date is pushed all the way back to within a week or two of the Toch Pro's release date...
I read on a blog that orange will have it June 22nd.
I personally prefer the O2 design, with the rear panel that won't catch finger prints and the blue touch flo style.
I spoke to 5 O2 stores in and around glasgow, and not one of them agreed with any other about the release of diamond, ive had everything from "never heard of it" to "christmas, cuz we don lese ones ight new" (translated for normal folk, he said they dont release phones at ths time of year and it'll be more like christmas)
in short, no one has the first foggiest when O2 will release
Got mine...
Got mine from expansys. It looks like they are the only site with actual stock. Arrived yesterday and even came with a free DECT/VOIP phone - which I will probably never use!
Its a very nice device, although Opera takes a little getting used to. Was a bit concerned about battery life, but second overnight charge seems to have sorted it out.
Horse
Insight is my supplier. Looks like even Expansys have changed it to 25June this a 13 day delivery time. Why do they do this to us?
This is exactly what happened with the Cruise and one of the reasons I decided to bite the bullet and pay the extortionate Expansys prices.
All you guys still waiting have my sympathies, I know what it's like.
On the bright side of things though I can assure you all it's worth waiting for. Once you've tweaked it that is
Be Carefull
horse_dung said:
Got mine from expansys. It looks like they are the only site with actual stock. Arrived yesterday and even came with a free DECT/VOIP phone - which I will probably never use!
Its a very nice device, although Opera takes a little getting used to. Was a bit concerned about battery life, but second overnight charge seems to have sorted it out.
Horse
Click to expand...
Click to collapse
I am having a huge problem with Expansys... I got mine a few days ago! Its a dodgy GREY HongKong import job!
Juggles said:
I am having a huge problem with Expansys... I got mine a few days ago! Its a dodgy GREY HongKong import job!
Click to expand...
Click to collapse
huge problem? or the problem is that its an import?
Its conclusive now that expansys are selling the grey imports - its not just a theory - i thought everyone knew already!
Anyway you can return (distance selling regulations) and avoid any restocking fee because its not as advertised - they 'suggest' its a UK model.
Guys, how can I tell if it's a HK import? What to look for on packaging and/or device? I heard it finally came to Bulgaria and gonna go check it out someday next week. How to make sure it's the EU model?
register it with HTC club ... look for EU plug charge ... maybe ROM difference - not an WWE but customized for Bulgaria ?
I mean before I buy it...

$191 Opal at GadgetCircle/TimTechs/Plemix [legit?]

First of all I would like to say wow! What an amazing forum. Best I've seen on anything relating to Winmo.
After seeing so much advancement at Opal development (including the recent rom for 6.5), I began thinking of getting one myself. The cheapest one I found was
$191 at gadget circle
then
$219 at TimTechs
and
$226 at Plemix
Are these deal too good to be true? Anyone have any past experience with these dealers?
Thanks!
Here in Italy I buyed it for € 250,00 about two months ago
man i wish i would have seen this sooner. i just ordered mine, 236 shipped.
oh well, just my luck. but it will be here soon so oh well.
plemix takes 10 dollars off of orders if you use the youtube10 redemtion code.
ive never really looked, or heard of gadget circle (guess i should book mark it). i have heard of timtechs
shipping prices at gadget circle dont seem right, less than 6 dollars? i dont know about that
I ordered my phone from Timtechs. It came to $250 with shipping. I ordered it very early Tuesday morning like 1 am. I got it today at 10am it was the fastest shipping ever. The phone came just as expected the box was a lil' beat up but i think that is fedex and they gave me the CDs and manuals for the touch 3G but that fine really didn't need them anyway. What they don't tell you is that it ships from Hong Kong. I wasn't till i got the fedex tracking did i see where it came from. On their site it said it was based in DE but i got my phone all the same so I don't care. Overall I have been very happy with my experience with them, and I probably would/going to order from them again. And they even gave me a niffy Timtechs sack YAY!
PS I think gadgetcircle and timtechs are the same company. their website look very similar and customer service description are the exact same. and to get a phone shipped to the US I had to order more than $400 on gadgetciricle
Sorry about that skaroger. And thanks for the tip
Good to hear that ginronin. Thanks for the input as well.
its all good man, set to be here tomorrow. and i ordered thursday.
191 is a hell of a price, especially if its true. i wouldnt pass up on that if you were thinking of purchasing one.
i already got a bunch of software ready to install when i get my phone

Avoid buying from Expansys Hong Kong

It's the first time I am posting this kind of thread... But I would like to avoid others to run into the same problems as I did
Since I live in Asia I thought that for repair/replacement issues I'd better order my phone in the region. I picked Expansys HK since they seemed to have a good reputation
The original purchase went well, I got delivered quite quickly and was very happy about the service (Sending email when goods are shipped, etc, etc...)
The problem is after only 2.5 months of usage my HTC Touch Pro 2 failed on me: the screen was scrambled (white,red and blue dots all over the screen). This without any particular reason (I treat my phone correctly). The phone was still working, but definitely the graphic output was dead. I could receive calls though and output to an external screen
After only 2.5 months of use, without any bad treatment of the phone you just think "**** happens, just bad luck, I'll ship it and should get back quickly another unit or a quick repair"
I waited 2 months. I had to call and email several times to push and get feedback. I the understood the phone was shipped from Expansys HK to Expansys UK. Then Expansys UK snet it to HTC UK. Where the phone was probably shipped back to China... (This I dont know, just personal speculation). I cant believe it takes 2 full months to fix a phone. Maybe expansys let it rot somewhere and only woke up after several complains. Maybe it actually needed 2 months of manpower to fix (In which case I'd say that HTC had better give me a new one)
Anyway terrible management of the issue. Bad communication with the customer with no care at all (btw what I am supposed to do for 2 months without a phone...). I received my phone today with not even a short letter of apology for teh 2 months delay, or explanation of what went wrong with the phone (I guess I deserve this at least. I paid 800 USD a few months earlier for taht phone no ? Just the phone simply put in a tiny bubble bag. My screen protector is torn at several angles, I'll need to buy a new one. Expansys didn't even think as a "present" to put one to replace the one that was scrapped (By them ? By HTC ?). HTC happily upgraded to Win 6.5. Cool ! But all my contacts, emails, settings, etc... were erased
What to say ? Nothing... Just don't buy from there or if you do cross fingers your phone won't break. Maybe I am too harsh, maybe you get the same experience with other shops... I just know my next purchase wont be from there (My previous phone was an HTC Hermes bought in Japan, I had issues once, it took 1 week to fix. Night and day...)
thank god you got it back, in india we are not so lucky at times.
corepda said:
thank god you got it back, in india we are not so lucky at times.
Click to expand...
Click to collapse
Reslly ?? Waoh !! From Indian shops or whenever you order abroad ?
I bought my TyTN in Switzerland (not Expansys), after one month my cam had problems so I sent it for repairs. I had to wait for one month untill they sent it back. As far as I could see, device was sent to England for repair and then sent back.
Cheers
ibeqa said:
I bought my TyTN in Switzerland (not Expansys), after one month my cam had problems so I sent it for repairs. I had to wait for one month untill they sent it back. As far as I could see, device was sent to England for repair and then sent back.
Cheers
Click to expand...
Click to collapse
You're lucky... More than 2 times faster than for me !
hi~
thanks for reporting on us the expansys, but it make me WILL buy one from them.
Now it's 2020, I wanna a redmi note 9 pro (india) aka redmi note 9 s (global), codename curtana.
In hong kong we only have joyeuse. in which it's less popular in XDA, as curtana is sell in india and outside india,
yet joyeuse is someplaces + not in india.
expansys is almost the only way I can buy a curtana, with some qurantee.
1. you quranteed expansys ships good product AT first at least. Hope it's sealed, look brand new and not touched
by others
2. you quranteed they provide repair service.
For the duration, it's reasonable,
I live in hongkong which is 1 hr far from china,
but at one time I sent a US 100 tablet to another dealer and send back to China,
it DID take a WHOLE MONTH.
it's the speed for repair.
two months for you is reasonable, as you see 1hr from china need 1month period.
It's a little bit overpriced for me however.
in HK the joyeuse cost usd200, with 1 yr warranty.
expansys curtana cost usd200 but only 6mo warranty, they charge u usd30 more for a total of 1yr warranty.
anyway thx for the report on expansys
Alcibiade said:
It's the first time I am posting this kind of thread... But I would like to avoid others to run into the same problems as I did
Since I live in Asia I thought that for repair/replacement issues I'd better order my phone in the region. I picked Expansys HK since they seemed to have a good reputation
The original purchase went well, I got delivered quite quickly and was very happy about the service (Sending email when goods are shipped, etc, etc...)
The problem is after only 2.5 months of usage my HTC Touch Pro 2 failed on me: the screen was scrambled (white,red and blue dots all over the screen). This without any particular reason (I treat my phone correctly). The phone was still working, but definitely the graphic output was dead. I could receive calls though and output to an external screen
After only 2.5 months of use, without any bad treatment of the phone you just think "**** happens, just bad luck, I'll ship it and should get back quickly another unit or a quick repair"
I waited 2 months. I had to call and email several times to push and get feedback. I the understood the phone was shipped from Expansys HK to Expansys UK. Then Expansys UK snet it to HTC UK. Where the phone was probably shipped back to China... (This I dont know, just personal speculation). I cant believe it takes 2 full months to fix a phone. Maybe expansys let it rot somewhere and only woke up after several complains. Maybe it actually needed 2 months of manpower to fix (In which case I'd say that HTC had better give me a new one)
Anyway terrible management of the issue. Bad communication with the customer with no care at all (btw what I am supposed to do for 2 months without a phone...). I received my phone today with not even a short letter of apology for teh 2 months delay, or explanation of what went wrong with the phone (I guess I deserve this at least. I paid 800 USD a few months earlier for taht phone no ? Just the phone simply put in a tiny bubble bag. My screen protector is torn at several angles, I'll need to buy a new one. Expansys didn't even think as a "present" to put one to replace the one that was scrapped (By them ? By HTC ?). HTC happily upgraded to Win 6.5. Cool ! But all my contacts, emails, settings, etc... were erased
What to say ? Nothing... Just don't buy from there or if you do cross fingers your phone won't break. Maybe I am too harsh, maybe you get the same experience with other shops... I just know my next purchase wont be from there (My previous phone was an HTC Hermes bought in Japan, I had issues once, it took 1 week to fix. Night and day...)
Click to expand...
Click to collapse
Well it's been 11 years... I have no clue how they currently perform.
I live in HK too and there are now a lot of other convenient shops here anyway. Also international shipping has become cheaper and much more convenient so lots of options these days to order a phone or a tablet.
ccchan234 said:
hi~
thanks for reporting on us the expansys, but it make me WILL buy one from them.
Now it's 2020, I wanna a redmi note 9 pro (india) aka redmi note 9 s (global), codename curtana.
In hong kong we only have joyeuse. in which it's less popular in XDA, as curtana is sell in india and outside india,
yet joyeuse is someplaces + not in india.
expansys is almost the only way I can buy a curtana, with some qurantee.
1. you quranteed expansys ships good product AT first at least. Hope it's sealed, look brand new and not touched
by others
2. you quranteed they provide repair service.
For the duration, it's reasonable,
I live in hongkong which is 1 hr far from china,
but at one time I sent a US 100 tablet to another dealer and send back to China,
it DID take a WHOLE MONTH.
it's the speed for repair.
two months for you is reasonable, as you see 1hr from china need 1month period.
It's a little bit overpriced for me however.
in HK the joyeuse cost usd200, with 1 yr warranty.
expansys curtana cost usd200 but only 6mo warranty, they charge u usd30 more for a total of 1yr warranty.
anyway thx for the report on expansys
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