3G question/problem? - Hero CDMA Q&A, Help & Troubleshooting

So I have the Eris and I notice I am not getting 3G connections in some areas(shows 1xRTT). My mother who has the LG Env Touch(no internet plan), and my friend with a Centro(also no data plan on VZW) in the same area have their phone showing the 3G symbol. Or if I have like 1 bar at 3G when on they net they have 3 bars on 3G while doing nothing. Is this normal? Should I go back to the store and have my phone checked out or something?

I have the sprint hero, same phone obviously, but im sure theres some differances...me personally, i have hadabout every phone sprint offers, palm pre, pro 2, diamond, yada yada, the hero gets a few more bars than anything iv hade, seems to get great reception. Every sprint phone iv had switches to 1x sometimes for about 30 seconds, but i would say that having a lower reception is a problem. I am curious if therrs a problem or if verizon did something different with it because like i said, my hero gets thebest of any phone iv had, i would say have it checked out bit theres really no way to check that so...if you know someone with an eris bringem ober an see, if you dont maby you have insurance on it and can find another reason to get a new one??? Let me know what happens, im currious

Related

Horrible Service with at&t tilt...

For comparison sake I have an old stock razr v3xx and I get FULL service in my room with it.
On my at&t tilt, I get 1-2 bars.
Im running Slueth 3.0 (WM6.1) and I've tried different combinations of HardSPL's and Radios but each one gives me problems that I can not fix. (i.e. - some SPL's have certain bugs where i get a text and it vibrates until i change the ringer to silent, and any other radio than the stock slueth (1.64.08.21 - which I need a link to if anyone can find?) makes my camera not work and I get a black screen.
One thing Ive noticed is on my razr, the band always says 3G. On my tilt, it says "H" - which Ive never seen before. What is "H" - and could this be the reason for poor service?
Again, if anyone knows where I could find Radio 1.64.08.21, and the disable xt9 cab I would greatly appreciate it. (I have searched for both but to no avail for a working link)
H is for hsdpa its just a nother type of service, gprs hsdpa 3g are the main in the US.
No "h" it isn't the problem.
try the ultimate radio thread for the radio you are looking for.
yeah i did, 1.64.08.21 isnt in there
can I force my tilt to choose 3G? My razr picks up 3G with full service yet the tilt uses H with hardly any
I have really awful service too. It loses connection from 3G every 10-30 seconds sometimes, but other times it can sit connected to the 3G.
Sometimes it won't even connect to 3G, then when I soft reset, it connects at 2 bars. Right now it's sitting connected at 3 bars.
What's up with this, and is there any way to improve it? The nearest base station is only 2-3 miles away.
I'd recommend trying out different radios.
Also H stands for HSDPA which is considered to be 3.5g but it actually is 9x faster then 3g.
jay487, search harder.. i found the disable xt9 cab in one search for "xt9". as for the radio your looking for, check out the wiki.
if you change the band to GSM in the band tab in the phone settings the signal will get better if you turn off WCDMA which is 3G or HSDPA, if you don't use 3g for internet then turn it off it will help
yeah I changed the band to GSM out of curiosity and it definitely seems to help so far. I dont use 3G for internet just for picture messaging, this shouldnt be affected correct? I also just did a complete reload of Sleuth to resolve the radio issue.
One problem I still notice on occasion is my sounds will just stop working. If i get a text the sound doesnt play, and if i set it to vibrate when i get a text too sometimes it constantly vibrates until i change the sound to silent and then back. I can fix it with a soft reset but having to do this everyday is anoying.
Do you need a specific program or app to disable 3g or hsdpa? i have the exact same problems, ATT +tilt= bad recep and lots of dropped calls
thanks
tone

(Poll) What's your opinion on 3g?

As far as making and receiving phone calls, do you use 3g? Any phone I've ever seen that uses 3g absolutely sucks. My dad's phone, my mom's phone, my girlfriend's phone, my phone. What happens is the call either doesn't go through. If you listen to the dial tone it has a small click right before each tone, if I hear that, it mean's the call isn't going through.
My mom and girlfriend have gone through replacements on their phone, but the 3g still sucks. I've even noticed they don't get that great of reception.
Even on my Tilt, if I switch to 3G i only have 2 bars and apparently people have complained of calling me but I never received the call. Now with Edge, I have full bars, and no one ever complains about the call not going through.
So what's your guy's take on 3g?
Similar to what you've experienced. I generally leave mine turned off the majority of the time, since I have the WiFi running when I'm at home anyway. I turn it on only when I need to browse the web or something when I'm out and about.
Not to mention the immense battery drain that 3G demands. My battery life is dramatically better on Edge as opposed to 3G.
Your provider needs to update/fix their network. This is not a device issue, it's a network issue. Proper 3G (well, 3.5G / HSPA, not just UMTS per se) should also use less power than GSM / EDGE for transfers... (in watt/kbps, though)
I know for a fact that all devices in my signature (that support 3G) can work perfectly with 3G on a proper network.
Chainfire said:
Your provider needs to update/fix their network. This is not a device issue, it's a network issue. Proper 3G (well, 3.5G / HSPA, not just UMTS per se) should also use less power than GSM / EDGE for transfers... (in watt/kbps, though)
I know for a fact that all devices in my signature (that support 3G), plus the Touch HD, Omnia and i780 can work perfectly with 3G on a proper network.
Click to expand...
Click to collapse
I don't experience network issues as bad as the OP seems to have, but I've always had terrible battery life on my Tilt and my iPhone, my two most recent 3G devices. My 8525 was actually very good on the battery with 3G running all day long, never had a problem getting through the day.
Maybe the intermittent GPS usage on the latter two? I don't know.
Chainfire said:
Your provider needs to update/fix their network. This is not a device issue, it's a network issue. Proper 3G (well, 3.5G / HSPA, not just UMTS per se) should also use less power than GSM / EDGE for transfers... (in watt/kbps, though)
I know for a fact that all devices in my signature (that support 3G) can work perfectly with 3G on a proper network.
Click to expand...
Click to collapse
I should go in and ask them about it, just to see what they say. Ask them why the new and greatest 3g is worse than edge. I have AT&T, I live in Washington, and I live right by a Cell tower too (only a 2 or 3 blocks away from it).
I woudln't mind using it for data but the fees here are prohibitive for private use. We use it on our work phones for data and it works well on Telstra.
mikeeey said:
I should go in and ask them about it, just to see what they say. Ask them why the new and greatest 3g is worse than edge. I have AT&T, I live in Washington, and I live right by a Cell tower too (only a 2 or 3 blocks away from it).
Click to expand...
Click to collapse
They'll probably say it ain't so Thing is, when 3G first got rolled out here, we had much the same issues. The big providers here spent some $$$ to replace "faulty" hardware at the towers, and voila, the problem disappeared (2 years ago?). Seems many 3G networks around the world have similar issues to the ones you described in the opening post. I have a sneaking suspicion that one of the 3G cell-tower hardware manufacturers - probably the cheapest and hence most used - makes some really crappy equipment. I could almost imagine that manufacturer is Qualcomm
In all seriousness though, all I know for sure is we had these issues here too, and they fixed them by fixing the towers. (Though of course there is some difference between different devices and how well they do 3G)
From talking to some guys at work Telstra's 3G network has been pretty much flawless for them asides from cost issues associated with Telstra.
I live in indonesia and never have any problem with 3G,. , the only problem is, its expensive,. lol,.
I am in NZ
No problems with 3G whatsoever. Have Imate JasJar - loving every second of it.
New Jersey, USA
3G has always seem pretty good around here in New Jersey with AT&T, but I'm 25 minutes from New York, so imagine how many towers they have on the tri-state area (New York, New Jersey and Connecticut). Very rare to lose 3G reception (exept on the iPhone 3G that everybody complains about losing it often). But important to mention also is that Kearny, town where my sister lives, I lose reception a 100%, my phone's reception just dies, and when I switch it to GSM instead of 3G...voila. Full signal strenght.
wow.. the results turned out quite different than I imagined.
Obviously it's just in my area that 3G sucks. I really wish they would fix this, considering that every phone released now is 3G...and you think someone would notice... well, I'm sure if I wait long enough people will start to notice, but who knows,
I can't remember the last time I had problems with 3G. though I remember before Cingular got bought by AT&T and they were just rolling out there 3G, I used to have problems then, I guess it was due to them configuring/re-configuring the towers. I think the engineers were just going by what the manual said, which weren't the best settings for each area.
I'm on 3G all day everyday on the hour and it's good. even when I'm in the basement and have 1 bar I still receive all my calls and I can make calls. though on this 1 bar I sometimes have to repeat myself every 1.5 minute, but I don't complain about that because it's 1 bar and I'm in the basement. at my friend's apartment I'm the only one that get signal, nothing else work there, not T-Mobile, not sprint, not verizon, not alltel, not vergin nothing else only AT&T works and I get 3 bars of 3G there. I always laugh because he has to leave his phone by the window and use his blue tooth.
I honestly don't think you're by a 3G tower because you should be getting way more than 3 bars. also ask them about the issue you're having AT&T is a good company they will listen to you. call them and open a ticket (before this they will have you go through the basic steps, restarting by removing the battery, etc) tell them you've done that multiple times and yet you have the same issue so it must be a network issue. have them escalate the ticket (they will send an engineer out and he/she will call you, they will work on the towers around your area). don't forget to be polite, no one likes a hot head.
in roughly mid year last year I was only getting edge at my job even though it is a 3G area. at home inside my house had full bars, so I called them up and they worked with me. the engineer stayed in my area roughly 2 weeks to deal with the issue. after that I've had 2 bars of 3G in doors at my job.

[Q]No 3G Reception, but lots of HSDPA

Hey everyone, long time reader, but I don't think I've ever posted before. I've had a HTC Touch Pro for a few months and I think its a great phone. Last was an iMate JASJAM.
I seem to get great HSDPA reception at my home, and a little bit in my office, but drops out all the time at work and goes back to EDGE, skipping 3G altogether.
This wouldnt normaly bother me too much, but 3 charges for going off their data network, and doesnt go towards my download cap, is additional.
I've tried out every radio that you guys have here for it, and none seem to help. And I have taken the SIM out of the phone and put it in my old JASJAM and it gets 3G reception fine in the same spot.
Maybe the actual physical antenna in the Touch Pro is very weak or something...
Any ideas peeps?
Thanks in advance
Forgot to mention, very occaisionaly in certain areas of canberra, I can get 3G reception and HSDPA, annoyingly enough, whenever I am at a 3 store

3g? 3.5g? Hsdpa??

Hi everyone,
my data plan covers 3G and also HSDPA......im currently using the JF1.51 and when i use the go online with the device, it only shows the 3G logo....... does cupcake only cover up to 3G instead of HSDPA?
if anyone knows, please tell me, thanks alot....
p.s. i tried the Hero rom last month and after setting the APN, it showed "H" instead of "3G".....does it mean that the Hero rom has "unlocked" the HSDPA function?
thanks alot
zgmf-x322a said:
Hi everyone,
my data plan covers 3G and also HSDPA......im currently using the JF1.51 and when i use the go online with the device, it only shows the 3G logo....... does cupcake only cover up to 3G instead of HSDPA?
if anyone knows, please tell me, thanks alot....
p.s. i tried the Hero rom last month and after setting the APN, it showed "H" instead of "3G".....does it mean that the Hero rom has "unlocked" the HSDPA function?
thanks alot
Click to expand...
Click to collapse
The H in Hero is just a custom icon by HTC. All Dreams are capable of HSxPA regardless of whether that icon shows up or not. As for the carrier side, you are most likely on HSDPA. If you are on any T-Mobile network or most Asian networks (Taiwan, Japan, China) they are HSDPA. An easy way to verify is to start a speed test. Any speed higher than 384Kb/s downstream (384Kb/s ~= 48KByte/sec) means you are on HSDPA.
If all that was too complex, just assume you are on HSDPA.
Iconz
I had thesame issue with the Touch Pro on sprint, it only shows the EVDO icon when connecting, however, sprint is even advertising their new 4G network but I have not seen my phone ever go to 3G or above. I thought something was wrong with my phone...
I went to sprint to get it exchanged because I bought the phone for the faster service. I was given a big spill over the offered network on sprint.
Your answer: Basically, some icons are not unlocked in some roms or are not even included depending on your service provider. This being said, you will most likely have to have the custom rom to get this to show up on your phone.
But even if your phone does not show that icon, test it and see if it uses the technology.
- What I did is took my TP to my friend who has the new Iphone 3G and we started the YOUTUBE app and loaded the exact same video. Even though his showed the 3G icon all the time and mine only showed EVDO, my phone brought the video up almost 5 seconds before the Iphone ever did, not to mention the quality of video is so much better.
Ok, I see that I am rambling, I hope that this helps though, however, if I have been informed incorrectly, please someone correct me because I would like the other icons too, just for my aesthetic needs.
jashsu said:
The H in Hero is just a custom icon by HTC. All Dreams are capable of HSxPA regardless of whether that icon shows up or not. As for the carrier side, you are most likely on HSDPA. If you are on any T-Mobile network or most Asian networks (Taiwan, Japan, China) they are HSDPA. An easy way to verify is to start a speed test. Any speed higher than 384Kb/s downstream (384Kb/s ~= 48KByte/sec) means you are on HSDPA.
If all that was too complex, just assume you are on HSDPA.
Click to expand...
Click to collapse
hey there, thanks for the reply mate, at the moment i am in hong kong using the gprs network to go online :S
im not really sure about the last sentence that u wrote haha.....but i am really hoping that i am using the hsdpa.....but the 3G icon in jf1.51......really makes me feel uncomfortable when i see it......i hope u r right mate. once again, thanks
mapaz04 said:
I had thesame issue with the Touch Pro on sprint, it only shows the EVDO icon when connecting, however, sprint is even advertising their new 4G network but I have not seen my phone ever go to 3G or above. I thought something was wrong with my phone...
I went to sprint to get it exchanged because I bought the phone for the faster service. I was given a big spill over the offered network on sprint.
Your answer: Basically, some icons are not unlocked in some roms or are not even included depending on your service provider. This being said, you will most likely have to have the custom rom to get this to show up on your phone.
But even if your phone does not show that icon, test it and see if it uses the technology.
- What I did is took my TP to my friend who has the new Iphone 3G and we started the YOUTUBE app and loaded the exact same video. Even though his showed the 3G icon all the time and mine only showed EVDO, my phone brought the video up almost 5 seconds before the Iphone ever did, not to mention the quality of video is so much better.
Ok, I see that I am rambling, I hope that this helps though, however, if I have been informed incorrectly, please someone correct me because I would like the other icons too, just for my aesthetic needs.
Click to expand...
Click to collapse
thanks for the reply man, u gave me some ideas to what i need to do....
iv just tested out the jac hero (mod version from Nismo)....my gprs connection varies from the "H" icon and the "3G" icon......somehow i assume that it is running in between both speeds?
haha,
once again, gotta thanks to the bro who replied real quick....u r good guys unlike some members in the xda who arent willing to help with simple questions
i got an ev icon
this is kind of in relation to this thread...i was running one of drizzys hero builds and i was in new york one night...this only happens when im in the village..dont know why but anywho...i got an ev icon..im assuming that was for evdo cause i heard the new hero dumps have cdma support..dont know if im very wrong but the icon switched from 3g to ev and when i got on the browser i was impressed...my connection was flaming fast i mean ridiculous ive never seen nething like it...can anyone elaborate
bonkasnucca said:
this is kind of in relation to this thread...i was running one of drizzys hero builds and i was in new york one night...this only happens when im in the village..dont know why but anywho...i got an ev icon..im assuming that was for evdo cause i heard the new hero dumps have cdma support..dont know if im very wrong but the icon switched from 3g to ev and when i got on the browser i was impressed...my connection was flaming fast i mean ridiculous ive never seen nething like it...can anyone elaborate
Click to expand...
Click to collapse
Your rom can't give you cdma support, that is hardware related. And the G1 is only on GSM networks not any CDMA's so you might have seen some other type of icon because it is not possible to get EVDO on any G1.
these were my thought exactly...but i promise and swear to you it said EV not evdo but EV and my connection was faster than ive ever seen before..im going to get that screenshot capture nd next time wen i go to the spot where it happened i will show you...dont know how its possible or what it was..but it was super fast
bonkasnucca said:
these were my thought exactly...but i promise and swear to you it said EV not evdo but EV and my connection was faster than ive ever seen before..im going to get that screenshot capture nd next time wen i go to the spot where it happened i will show you...dont know how its possible or what it was..but it was super fast
Click to expand...
Click to collapse
I aint saying I don't believe you, I just know it is impossible to get CDMA on a G1 no matter what rom or dump. What I would assume is it was HSxPA and the rom you used had a dump from the sprint hero. That could explain why you had a EV icon and is most likely what happened. Like the other guy said his touch pro had a EV icon although it was getting 3G, so since you do have a 3G icon and it switched to EV it is probably because the area you were in had HSxPA.
yea that makes sense but wow was it fast..thanx for the input
HSUPA gets like 7.2mbps so it is like cable almost, I'm not sure about HSDPA but its is pretty quick too.
how would i get this speed on my g1? im on tmobile with the android plan..
roadrunnerx7 said:
how would i get this speed on my g1? im on tmobile with the android plan..
Click to expand...
Click to collapse
Go somewhere that has t-mobile 3g coverage. That is the only way to get the speed you inquired about. If it's not in your area yet, be patient. They are doing alot of expansions to their network. If you live in a rather remote area (ex: somewhere that doesn't have EDGE coverage) don't hold your breath. It's gonna be a while.
crpercodani: HSUPA gets like 7.2mbps so it is like cable almost, I'm not sure about HSDPA but its is pretty quick too.
Click to expand...
Click to collapse
HSDPA and HSUPA are both 3G telephony protocols in the HSPA family. They are two parts of the same thing. HSDPA (Downlink) provides up to 14 Mbit/s. HSUPA (Uplink) provides up to 5.8 Mbit/s.
btw HSPA (or 3g as US carriers call it) is CDMA. Though different from CDMA2000(EV-DO) which is what you were refering to, UMTS is still CDMA based.
And to those confused about the Icons. 3g and HSPA are two names for the same thing. The icon you see simply depends on what the common name for the technology is in the locale the rom was originally designed for. Google based roms usually show 3g whereas HTC based roms sometimes hav H instead. The only difference is the icon.
as for those with EV icons. They are probably from the samsung galaxy system dump. Not to say it's not out there, but I haven't heard anything about a sprint version of the hero rom surfacing yet.
Ohh I guess I didn't have it right. But I know I have seen something about HSxPA gettin 7.2. Damn 14mbits is insane for a cell, I wish I got that in my area. My DSL is only like 7mbits dl and 1.something upload.
Should get it eventually. I only get 7.2 as well, but t-mobile has the whole 1700 band leased, so we might get lucky over the next few years.

Argh! T-mobile's down.

My T-mobile service is completely down as of 8:30pm central 11/03/09. I read an article that says that T-mobile reports only 5% of users have had their service down but from my facebook and twitter blowing up with a lot of status/tweets about T-mo's outage it seems more are affected. Just wanted to see if you guys were getting no service as well...
succs for yall...
what rom are you using? because that happened to me and i was runnin cyanogens latest, so i thought it was the roms fault, so i switched over to sensHERO 1.1.1 and everything is fine now...
T-mo's always down for me.. been roaming 100% of the time for the past 5 months lol. Luckily there's no roaming fees for both voice and data
Doubt t-mo outages do anything to roaming services...I haven't had any issues anyway
damn fa real ^^^^ needa get a new phone!.. lol...or take ya 3g off!
lol tell me about it. T-mo says Edge/Gprs is the main cost to the G1 data plan, 3g is just a "freebie" lol ya right w/e. Anyway I tether the heck out of my edge connection way out here in the boonies. and Cellular One, Alltel and Verizon are my only other options... ~$60 for a dedicated data plan OR smartphone add on.. and no 3g on any of those either.. dam I need to get back to civilization ..
You can find me on "Androids Around 2", I'm the only one in the entire state of montana LOL
yeah, i reflashed xrom thinking it was the rom...then my friend showed me on her iphone all these facebook and twitter updates about t-mo being down...
my service is completely down. no 3g, no phone, nothing. can't even call 911. only wifi.
maybe try switching to roaming and seeing if it works. enable roaming then goto network operators and select one that's not t-mo (so long as you have an international calling plan)..
just got service back...we'll see if T-mo's got some rebates lined up for us..if not...no biggie...hope it doesn't happen again...
Good to hear.
It'll probably happen again, it's happened about three times in the five or so years I've been with em usually only a couple hours or so long tho.. But I figure that's probably about average for most large networks.

Categories

Resources