[Q] Touchdown Pro - IMEI number - G Tablet Themes and Apps

I am trying to get Touchdown pro to sync with my work exchange server but I keep getting caught in a endless loop of sync. When I view the logs I keep seeing "Exception: cannot get IMEI number". Has anyone else had this problem with Touchdown Pro on their g tablet? Thanks in advance for any help you can provide me on this one.

This exact same thing is happening to me, wow. Just Googled it and you showed up.
Looking for a fix... the app looks like it'd be so sick for the G-Tab...

So since this is a WIFI only tablet with no radio it seems to me the device simply cannot have an IMEI.
So maybe we could spoof it somehow? I'm looking for an app.
It seems really weird to me that Touchdown needs an IMEI to sync. Especially when the native Exchange support for Android works fine on this tablet. Ugh.

Yeah I am lost on this one. Touchdown Pro says it will work on ALL android tablets so I have to think there is a work around here.

Well especially since they went out of their way to make a "tablet mode"... grrr. So frustrated, I really want it to work.
Either app-side or spoofing IMEI.

I emailed support, but I suspect it wont get fixed till the next release. I would be interested in a work around. I do have the stock email working fine but touchdown wont work.
I need my subfolders....
Plus it looks great in tablet mode.

Do we even know for sure if the g tablet has an IMEI number? If so, where do we find out what it is?

Afaik a device has no use for an IMEI without a cellular radio.

Then the question becomes, is there a way to turn off or disable the part of Touchdown Pro that looks for the IMEI? A few people have said that they have been able to get Touchdown Pro working but yet no one is saying how they have been able to do so.

And clearly this is a hurdle they would have had to get past... grr. Stupid devs for implementing this "feature."

I have been chatting with tech support, they want a log file after the connect fails but I am unsure where to find that in Touchdown. Any ideas where to look?

RichTJ99 said:
I have been chatting with tech support, they want a log file after the connect fails but I am unsure where to find that in Touchdown. Any ideas where to look?
Click to expand...
Click to collapse
Menu -> Advanced -> Diagnostics and hit "log next action" checkbox at the bottom (or similar)

From support:
Hi Richard,
I was able to look into this today for you and found that the Wifi only devices do not connect for the very reason you suggested, there is no IMEI number. Our developer will be in sometime in the next week or so. We will be conferring with him about this but in the meantime, you are correct. There is no way for us to connect on a Wifi only tablet at this time. Would you mind checking in with us now and then to check the progress?
Regards,
Kerri

I love it.... their developer "will be in within the next week or so". So I am guessing it will be at least a month until we have a fix for this from Touchdown Pro. I guess we are back to option #2 figure out a way to spoof or bypass the line of code that looks for the IMEI number. By chance would anyone have any suggestions on how to do this?
As a side note, I guess it is safe to assume that all of the folks claiming to have Touchdown Pro working on their G Tablet are just full of shi.....

scarter68 said:
I love it.... their developer "will be in within the next week or so". So I am guessing it will be at least a month until we have a fix for this from Touchdown Pro. I guess we are back to option #2 figure out a way to spoof or bypass the line of code that looks for the IMEI number. By chance would anyone have any suggestions on how to do this?
As a side note, I guess it is safe to assume that all of the folks claiming to have Touchdown Pro working on their G Tablet are just full of shi.....
Click to expand...
Click to collapse
Or have run something that pushed a 'fake IMEI' to one of their sqlite DBs... so would be nice if we could figure out which and format of a valid IMEI...
EDIT: turns out the IMSI is in DB... the IMEI is read via RIL from Hardware... thus not something that can be changed in a typical way...

They asked me to email them in the beginning of the week for an update. I think they are concerned about it not working. Wifi only tablets are not going away & its in their best interest to make it work.

Well, it looks like we should start looking at another solution. I guess if we dont have a 3G tablet, it wont work.
Hi Richard,
I talked to the developer and this issue is not on our roadmap in the near future. They may be looking into it sometime in the next quarter, but at this point, it is not something they are actively working on. I’m very sorry.

RichTJ99 said:
Well, it looks like we should start looking at another solution. I guess if we dont have a 3G tablet, it wont work.
Hi Richard,
I talked to the developer and this issue is not on our roadmap in the near future. They may be looking into it sometime in the next quarter, but at this point, it is not something they are actively working on. I’m very sorry.
Click to expand...
Click to collapse
We were planning on purchasing 100+ licenses for our sales group's wifi-only tablets. I'll be sure to let them know they lost a large order...

I just emailed the following to NitroDesk support:
**********
Dear Support,
It is my understanding that your product does not support WiFi-only Android tablets. I am a member of XDA Developers, a large community of mobile device developers. I read a recent posting on the XDA forum where a member of your support team stated that adding support for WiFi-only tablets is “not on the roadmap” and will not be supported in the near future.
This is a huge mistake on your part.
As the Vice President and Information Technology Manager of a large community Bank, I am responsible for the procurement and implementation of all technology. We recently deployed over 100 WiFi-only Android tablets to our Board of Directors, sales force, and lending group. I have always been a fan of TouchDown, but your apparent disregard of an obvious flaw in your software has left me with no choice but to abandon your product. I was planning on purchasing 100+ licenses of TouchDown for our tablets, but since your product is completely broken I will instead purchase 100+ copies of DataViz’s RoadSync application. RoadSync not only works on WiFi-only tablets, but is also half the price of TouchDown.
I wish your company the best of luck as you lose yet another large customer of your product due to your misguided management and development teams.
**********

I got a fast response back from NitroDesk support. Richard, maybe you can contact Goutham and let him know who gave you the inaccurate information???
**********
That is not true anymore, things have changed perhaps since that posting, our latest beta is now designed to work even without an IMEI number (lack of which was basically the issue with Wifi only devices).
While it may take a while for us to push that to the market, it is definitely something we are not walking away from.
the beta is available here : http://groups.google.com/group/nitrodesk/web/installing-the-latest-beta
While I am not sure I may not be able to get you to try touchdown over RoadSync, i do appreciate you making the effort of checking back with us.
We are working on a lot of new exciting MDM/security/policy related work at this time, that the ETA for this hitting the market itself may be a couple months.
Thanks and regards
-g
Goutham Sukumar
NitroDesk Inc
PS: Mind pointing me to that post ?
***********

Related

Real Faxing using the Kaiser?

Hi all
Anyone out there come across any FAXing utility that actually works on the Kaiser? I have tried both Mfax and TrueFax and neither work. Now, I mean true faxing utility using the phones radio not Faxing via internet.
Thanks, Kyri.
I always thought that was carrier dependant. If I remember correctly when I used to in the past long ago with Cingular I was only able to when I had Circuit Switched Data (CSD) enabled on my account that alloed my phone to be used as a dialup modem. But I haven't seen Cingular/ATT offer that service for some time now. Not sure about other carriers.
Please refer to this thread: http://forum.xda-developers.com/showthread.php?t=380509
Hi guys
Thanks for the feedback, I checked out the threads, but other than confirming that others have had the same problems, not much help.
Even after enabling CSD, there is a need for FAXing software that works on the Kaiser.
I questioned Trufax support and here is their answer…
Unfortunately we cannot support the WM 5.0 / 6.0 Pocket PC Phones at the moment. The problem is that we need technical support from the respective device manufacturers and this support is not given at the moment. We were working together with High Tech Computer for their devices (MDA, XDA, i-mate, etc.) but this was only for WM 2003 OS and they stopped supporting us with WM 5.0 cause faxing was not an issue of importance for HTC and the net providers anymore.
(another round of applause for HTC I guess. Shame on you for laughing at me, again. I will take my money elsewhere next time. I have noticed over the past year that the professional end Nokia phones are looking good and getting better all the time.)
Regarding Mfax, well that software just locks the phone a reset is required, hmmm!
So please the question remains, Does anyone out their know of any FAX software that actually works on the phone (CSD aside that is)?
Thanks, Kyri.
kdemetriou said:
Hi guys
Thanks for the feedback, I checked out the threads, but other than confirming that others have had the same problems, not much help.
Even after enabling CSD, there is a need for FAXing software that works on the Kaiser.
I questioned Trufax support and here is their answer…
Unfortunately we cannot support the WM 5.0 / 6.0 Pocket PC Phones at the moment. The problem is that we need technical support from the respective device manufacturers and this support is not given at the moment. We were working together with High Tech Computer for their devices (MDA, XDA, i-mate, etc.) but this was only for WM 2003 OS and they stopped supporting us with WM 5.0 cause faxing was not an issue of importance for HTC and the net providers anymore.
(another round of applause for HTC I guess. Shame on you for laughing at me, again. I will take my money elsewhere next time. I have noticed over the past year that the professional end Nokia phones are looking good and getting better all the time.)
Regarding Mfax, well that software just locks the phone a reset is required, hmmm!
So please the question remains, Does anyone out their know of any FAX software that actually works on the phone (CSD aside that is)?
Thanks, Kyri.
Click to expand...
Click to collapse
I don't want do be annoying but your question belongs to the software section and should therefore be asked in the thread I mentioned above. Why opening a redundant thread in the wrong section?
Hey (not so) deep thought. Wrong section may be, redundant only with hind site. Rude yes, Annoying certainly! unnecessary definitely.
kdemetriou said:
Hey (not so) deep thought. Wrong section may be, redundant only with hind site. Rude yes, Annoying certainly! unnecessary definitely.
Click to expand...
Click to collapse
I just stated my opinion. You are attacking me personally, so everyone can decide for himself who is rude. But continue your redundant thread in the wrong section. I don't have to read it anyway and maybe you can flame with the mods. I'm not available for that ****.
eFax on wireless
kdemetriou said:
Hi all
Anyone out there come across any FAXing utility that actually works on the Kaiser? I have tried both Mfax and TrueFax and neither work. Now, I mean true faxing utility using the phones radio not Faxing via internet.
Thanks, Kyri.
Click to expand...
Click to collapse
How about eFax?
Hi Cushcalc
Thanks for the efax link. It’s not quite what I had in mind. See I travel lots, go for months without needing a fax and then along comes a need to use fax for a couple of weeks until something else is arranged.
So I don’t want to start an online service and have the overhead/time/think about keeping up the subscriptions for months until I next need it.
Ideally I want to send/receive faxes via radio direct without all this overhead, you know satisfy the need for those couple of weeks and then forget about it till next time.
Mfax and TrueFAX have the right idea. It seems at least for one company however, that the non disclosure policy of HTC has basically prevented them from upgrading their products to run using Windows Mobile version 5 and 6. Sad and petty on HTC’s side I think. From my perspective, well no one likes a bully do they.
Regards
fax
do any of these programs help?
http://www.mobilefan.net/Pocket-PC.nsf/Download-Free-Software/Printing-Fax
kdemetriou said:
So I don’t want to start an online service and have the overhead/time/think about keeping up the subscriptions for months until I next need it.
Click to expand...
Click to collapse
Well, I made an eFax account something like 3 years ago for fun, never used it, and it still exists and I receive a reminder email about it every few months. I wouldn't consider that as having to spend time to keep it up...
I remember sending a fax with an HTC device, but it was indeed still on PPC2003 with my BA a few years ago.
And I'm pretty sure the software vendor you mention is a bit quick at blaming HTC, they could as well get the WM5/6 API info from Microsoft.
DeepThought said:
I don't want do be annoying but your question belongs to the software section and should therefore be asked in the thread I mentioned above. Why opening a redundant thread in the wrong section?
Click to expand...
Click to collapse
Perhaps you should let the mods decide what belongs where.
I too have had problems finding a suitable solution for faxing on my Tilt... AND editing the PDF format I get the faxes in...
You can at least receive faxes on your phone by email with Ringcentral.... I havent found a good email to fax program that might be the best you can do

AT&T Tilt, Windows Mobile 6.1 & iGuidance (oh MY!)

So much for any support from iNavCorp! Here is the time line of events which began with the opening of a Service Request with iNavCorp on Thursday, August 28th.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~​Description of Problem - I have Windows Mobile 6.1 on my AT&T Tilt Pocket PC. iGuidance recognizes my internal GPS, obtains signal lock on satellites without a problem, but does not automatically refresh the map. I know for a fact that this is not an issue between iGuidance and the devices\'s \'built in\' GPS receiver because the GPS Info screen displays in \'real time\' (speed/coordinates etc. all match up with movement and speed of vehicle). It appears to only be an issue with the map display, which will no longer display movement in \'real-time\'. It will capture a given map location and speed, and hold them until the screen is manually refreshed. I am familiar with the \'panning mode\' for the map, and am certain that it is not the issue as I am not viewing the map in panning mode. I see no updates available, other than your recent v4.02 update, which I have applied. The problem still remains. Your assistance would be greatly appreciated, as I am sure there are many others with this identical issue. I have paid good money for navigation software that is at this time, completely useless. I look forward to your prompt response. Sincerely, Jeff Spencer​~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~​...followed by their reply, received late afternoon on Friday, August 29th
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~​Hi Jeff:
iGuidance worked fine w/ the built-in gps in HTC until recently after HTC released their new ROM w/ wm6.1. W/ this new ROM on your Tilt, iGuidance will now only work w/ either an external GPS, or w/ the built-in gps but by using the universal serial port driver provided through a 3rd party program such as GPSGate from www.franson.com instead. If you choose to go w/ the 2nd option, please note that the basic version would be sufficient.
Thank you and we apologize for the inconvenience.
Support Team
www.inavcorp.com​~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~​....and finally my reply to them
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~​The very reason that I picked up the Tilt was so that I would not be required to carry around additional components.
Thanks for what you ridiculously refer to as support.
To tell you the honest truth, I am now highly dissatisfied with iNavCorp and your product. I would expect at the very least (at least from a reputable company that stands behind it's product) a forthcoming patch, or work with the phone vendor to provide a patch, that would provide a no-cost universal serial port driver to correct the issue with your application. I now see how well you stand behind iGuidance and will invariably sell it off. Furthermore, as a Systems Administrator with [national company name omitted]., I will have no trouble whatsoever going out of my way to disparage your product and use this instance as an example as to just how poor the support is with your company and how inflexible your product is.
Furthermore, as a member of such forums as; GPS Passions, AT&T, and XDA Developers, I fully intend to post both my request for support and your reply, as stated below to each and every one of these forums and strongly urge others to do the same.
Honestly, did you see NVIDIA say "sorry" to Windows customers who had upgraded to Microsoft Vista? I don't think so. Stand behind and support your product, or face the backlash of the consumer.
Sincerely,
Jeff Spencer
Verona​~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~​I have made good on my words to iNavCorp. I now urge anyone else as irritated (perhaps mentally disturbed) as I am, to make their voices heard by opening service requests on their own. Sure we can install GPSGate on our devices, or purchase an external GPS receiver, but what kind of response is it from a company to direct customers of their product to do so!! As stated in my reply to them, would NVIDIA have told it's customers "too bad", but you can purchase something else because you chose to upgrade to Windows Vista and now our graphics card won't work as advertised? HELL NO!!!
...okay, time for me to grab a beer and cool off.
Regards,
Spence
Here is an update - iNavCorp's reply to me
Hi Jeff:
Please note that the incompatibility is not between iGuidance and windows mobile OS, but only between iGuidance and the HTC driver. Further, HTC's new ROM was released much later after iGuidance v4 was released, and being a small company, HTC will not be able to work us on our request. Our programmers have been looking at this issue and if a solution may be determined, we will make sure it's included in iGuidance 2009. If not, we will continue to include the incompatiblity w/ HTC on our website as we do now to minimize their inconvenience.
Thank you.
Support Team
www.inavcorp.com​
My reply
iNavCorp,
Please excuse my error, it is indeed HTC and not AT&T's hardware, however HTC is far from the small company that you described as "being a small company, HTC will not be able to work us on our request".
HTC makes over 80% of mobile phones running the Windows OS. Please read up on HTC and educate your staff on this 'small company'.
http://www.htcamerica.net/about/default.html
I shall contact HTC and pursue this with them, and ask them why they are too small to work with correcting an issue with your product.
As for my chances of purchasing iGuidance 2009 if you can't support your current product? ...I'd say the chance of that is about as good as my chance at winning a write-in campaign for the 2008 presidential elections.
Thank you for providing me with another opportunity to post and ridicule your poor customer support.
Jeff Spencer​
a second reply that I had received while typing my reply
Hi Jeff:
Please note that the incompatibility is not between iGuidance and windows mobile OS, but only between iGuidance and the HTC driver. Further, HTC's new ROM was released much later after iGuidance v4 was released, and being a small company, HTC will not be able to work us on our request. Our programmers have been looking at this issue and if a solution may be determined, we will make sure it's included in iGuidance 2009. If not, we will continue to include the incompatiblity w/ HTC on our website as we do now to minimize their inconvenience.
Thank you.
Support Team
www.inavcorp.com​
My follow-up reply
I apologize for the terse nature of my prior message. I have just realized that I have mis-understood your comment about being a small company.
I believe the reply you had sent me (below) was worded in such a way that left the impression that you were referring to HTC as a small company.
I have later received a message indicating that you are working on identifying the incompatibility and provide a fix. I appreciate that, I really do, however please don't preach to me about not being able to be 100% compatible. iGuidance 4 was compatible with my AT&T Tilt, and now it is not. As a customer, I do not care, who made what driver change at what point in time. The fact of the matter, as your product, you are obligated to support it. Simply removing every device that changes from your list of compatible products will do little other than shrink your install base and alienate your paying customers.
I thank you for your attention to this issue, and look forward to an agreeable solution.
Jeff Spencer
Verona​
I'm done for now. I am planning to contact HTC, to make them aware of the issue and ask if they can put one of their support team members in touch with iGuidance, but I've a 5 year old to put down for the night, followed shortly after by myself.
Cheers,
Spence
Joe has already corrected this.
Search iGuidance in these forums and you will find it.
cyjeff said:
Joe has already corrected this.
Search iGuidance in these forums and you will find it.
Click to expand...
Click to collapse
Thanks cyjeff, I had done that, but hadn't seen anything recent. I must have been too specific in my search. I've checked iNavCorp's site and the now have the issue listed as an incompatibility that they are working on.
**** Note: iGuidance is incompatible w/ the new ROM released by HTC which enabled the internal gps chip. iGuidance will continue to work with an external gps receiver while using PPC6800/Mogul, but in order for iGuidance to work w/ the internal gps, user will need to download/purchase Franson's GPSGate (express or standard version) via http://franson.com/gpsgate/
Click to expand...
Click to collapse
Regards,
Spence
Thanks again cyjeff!
It took a bit to find it, but after searching on "iGuidance" and "Joe", I've got Joe's work-around.
Here it is for anyone else stumbling upon this thread.
http://forum.xda-developers.com/showpost.php?p=2114969&postcount=40
Thanks,
Spence
SpenceJT said:
Thanks again cyjeff!
It took a bit to find it, but after searching on "iGuidance" and "Joe", I've got Joe's work-around.
Here it is for anyone else stumbling upon this thread.
http://forum.xda-developers.com/showpost.php?p=2114969&postcount=40
Thanks,
Spence
Click to expand...
Click to collapse
You are welcome.
It works like a champ... I have used it myself.
Funny iNavCorp appears to have been out-done by an enterprising developer posting in forums!
I've installed the cab and am off to do some testing. I have no doubt it will work. I am thankful that we've got a forum such as this, where people can assist each other. I'll have to donate or send a 'cookie' to this "Joe" guy!
Regards,
Spence
SpenceJT said:
Funny iNavCorp appears to have been out-done by an enterprising developer posting in forums!
I've installed the cab and am off to do some testing. I have no doubt it will work. I am thankful that we've got a forum such as this, where people can assist each other. I'll have to donate or send a 'cookie' to this "Joe" guy!
Regards,
Spence
Click to expand...
Click to collapse
Well, you can put them in the same boat as the guys from ATT, HTC, Microsoft and a multitude of other software providers that get "help" from the volunteers here.
Good luck getting any kind of real support from iNav. After spending a couple hundred on what they call "updates" which are minor bug fixes, I will never spend a dime on this company. When I purchased version 3, WM6 came out which was incompatible with this version. Instead of releasing a fix, iNav released version 4 which is no different than version 3 (slightly newer map), and charged $80. When I initially had problems with version 4 getting to work, I always got generic email telling me that it was either my phone or the OS i was running.
I am not even sure how many programmers they have. It might be a one person venture under the disguise of "Corp". If they are such a small company, they should not call themselves a Corporation.
actually, v4 is a big step forward w/ TTS. But with a big step backward by taking out the option to cut map.
BTW, where do you get 4.02 update and what's being update/fix in this release?
Did you guys also notice the single post in that thread about the DNS server change that also corrects the problem. There is another thread out there about this as well. If you change your DNS servers to Open DNS, vs using the default that ATT is providing, for whatever reason it fixes the issues w/ iGuidance. I'm still running 3.0.1 but planning on upgrading to 2009 when it's available.
Anyway, just thought I'd mention that, it's the route I went rather than the other options...using Open DNS isn't such a bad idea anyway.
Chris
Thanks This worked great for me. I will have to rethink my next iguidance purchase. I think they are going to force the ole' extra SD Card like garmin does.
AT&T plus iGuidance = Headache
verendus said:
Good luck getting any kind of real support from iNav. After spending a couple hundred on what they call "updates" which are minor bug fixes, I will never spend a dime on this company. When I purchased version 3, WM6 came out which was incompatible with this version. Instead of releasing a fix, iNav released version 4 which is no different than version 3 (slightly newer map), and charged $80. When I initially had problems with version 4 getting to work, I always got generic email telling me that it was either my phone or the OS i was running.
I am not even sure how many programmers they have. It might be a one person venture under the disguise of "Corp". If they are such a small company, they should not call themselves a Corporation.
Click to expand...
Click to collapse
I agree so much with everything you said. I spent $69.00 on my program about 3 years ago and I'll never give them another dime. Thank God for Joe and if I had it to do over again, I'd buy CO-PILOT LIVE. What a nice looking program that is.

[Application]XDA TV 1.0

Reminds me of something... But I cant put my finger on it
Mod Edit: Links removed - http://forum.xda-developers.com/showpost.php?p=4745624&postcount=8
Its skinned to remove all logos, The only thing I could not remove was the text. I made it for myself, keep that in mind. I am just sharing.
*edit* if the original does not work, I doubt this one will but use the same install information 555-555-5555 and you must have the widget on your home screen. Launch it from the widget preferably.
is there anything different about these apks? Are they wifi compatible?
I tried wifi compatibility and it is still in the works but as of now this is only for looks but I am working on wifi as I post this.
555-555-5555?? call that number while the widget is up?
On some of the sprint apps it makes you comfirm that you are a sprint customer, so instead of sending sprint our real phone numbers (caller id=your name) we send them fake ones, like 555-555-5555
this seems like not a smart thing for you to do.
DemoShadow said:
Reminds me of something... But I cant put my finger on it
Mod Edit: Links removed - http://forum.xda-developers.com/show...24&postcount=8
Its skinned to remove all logos, The only thing I could not remove was the text. I made it for myself, keep that in mind. I am just sharing.
*edit* if the original does not work, I doubt this one will but use the same install information 555-555-5555 and you must have the widget on your home screen. Launch it from the widget preferably.
Click to expand...
Click to collapse
so basically you just violated alot of copyright laws....
Unfortunately, some may think, we cannot allow links to modded paying software. The software in question is provided under licence to Sprint users only. Now, we try not to sensor knowledge here, so we not going to delete all references to the fact that this software can be ported to non Sprint devices and used free of charge in breach of terms and conditions, BUT we cannot permit links to the software that would actively encourage members to break the law.
Mike
Links will be removed
It's not the fact that it is Sprint software ported over to the G1. It is the fact that he removed all of Sprint's branding. That's like taking the the Google Maps app (or any Google app) and removing Google's name from it. It's simply just a breach of copyright.
tekkitan said:
It's not the fact that it is Sprint software ported over to the G1. It is the fact that he removed all of Sprint's branding. That's like taking the the Google Maps app (or any Google app) and removing Google's name from it. It's simply just a breach of copyright.
Click to expand...
Click to collapse
Well, that too but the whole subject of the Sprint / Telnav software has been raised and discussed with Mods and Admin so there are issues regarding the use of such software on non Sprint phones.
Mike
Wow. Mike you have got to be one of the fairest, most logical forum mods I have ever had the pleasure to read. I am very impressed with the way in which this was handled.
mike i thought your site got closed because u had all the htc breakdown videos and what of that? but i do understand the point so i say lets make a new site that will let you post or upload. that way we can get the goods and xda dont get the blame if i remeber november 27 windows came down on xda for the same ish so please pleas dont let it happen to android just look for a new method for the shares. but i do like the work and want the app i was to late late for the link !!!!! Thanx mike !!!!!
*edit*( november 2007 )
llxll0m3g4llxll said:
mike i thought your site got closed because u had all the htc breakdown videos and what of that? but i do understand the point so i say lets make a new site that will let you post or upload. that way we can get the goods and xda dont get the blame if i remeber november 27 windows came down on xda for the same ish so please pleas dont let it happen to android just look for a new method for the shares. but i do like the work and want the app i was to late late for the link !!!!! Thanx mike !!!!!
Click to expand...
Click to collapse
I was shut down for a while and had to remove some things, but in the end reached a sort of unofficial compromise on intellectual property rights.
This is a delicate issue, in my case I don't offer folks something they would normally have to pay for through their network or otherwise. (I offer stuff they should not have, even if they have money to pay for it!!).
I guess our bottom line is that knowledge should be freely available, but handing folk the tools, to install stuff that is very close to being Warez, is off-limits. (Robbing banks with an uzi can be profitable = knowledge, but handing out uzis and suggesting you rob a bank, crosses the line)
.... and yes we know cooking ROMs and such is also a grey area, but even there we say that ROMs should not be cooked that include for free any software for which the user would normally have to pay.
If someone set up a site with Sprint software on it - that's entirely up to them. We would probably even accept a link to it if the poster said "hey here's a breakdown of a Sprint ROM" In fact that would probably be OK to post here - at least until someone asked for a "take-down"
The problem only comes when someone says you can load this stuff on non-Sprint phones and get stuff for free and just to help you do that here are the links. In other words that ceases to be a theoretical point of information and becomes an encouragement to do something naughty. If folks want t be naughty then they have to do so, by reading the knowledge and then looking for the tools from whatever source, here or elsewhere without our help.
These kinds of things have been debated many times here at XDA - there are no absolute rights and wrongs, only things we think are more or less safe for us to do - just like life generally I guess
Mike
mikechannon said:
These kinds of things have been debated many times here at XDA - there are no absolute rights and wrongs, only things we think are more or less safe for us to do - just like life generally I guess
Click to expand...
Click to collapse
Well said Mike. When I read it, I had a /foreheadslap moment thinking, "well duh, this should be pretty obvious," but im constantly reminded that there are users on here who simply feel they have a right or deserve to have any given piece of software if it is leaked online.
The bottom line is, do not post software that has not been explicity licensed as open source unless you have obtained permission to redistribute. As a general rule of thumb, if the software cannot be legally obtained unless you pay someone (e.g. it comes preloaded on a phone) or can be obtained free but only if you agree to a license agreement (downloading certain software update packages) then you should not redistribute it on xda or elsewhere.

Google does NOT care if you root your Nexus!

I've seen a lot of people fretting about being able to RMA their nexus after unlocking/rooting/trying different ROMS & kernels. Likewise there are conversations about & guides about how to reset the device to hide the fact it has ever been unlocked. This is all an absolutely unnecessary worry.
So, to put everyone at ease I share with all XDA'rs the answer I got from Google when I asked "Hey guys, will rooting wreck my warranty?" I think you will all find this to utterly unambiguous.
Thank you for contacting Google!
Warranties and RMA are still covered *regardless* if a device was rooted.
We are not trying to prevent customers from unlocking the bootloader and installing a new operating system that allows for "rooting".
Android has always provided customers the ability to do that on Nexus devices, and encouraged other OEMs to do the same. So in that sense we are not against "rooting."
This being said, we can't guarantee full advertised/promised functionality if the source code for the Android OS has been modified as the functionality may have changed.
Click to expand...
Click to collapse
There you go folks, it's a developer's device so use it to it's full potential. This appears to be Google boilerplate so you're looking at an off-the-cuff response from some random support staffer. (I couldn't import the pretty formatting.)
Think any other brand/manufacturer would have a similar answer to the same question?
Hope this gives everyone a nice warm feeling -- and I suppose I should sign off begging you to hit the 'thanks' button. :angel:
EDIT: Just to clarify, this about Google's North American policy - it appears that they follow this throughout Europe as well, and that European law probably reinforces this. Still, it can't hurt for anyone to check with Google themselves. Also, as per the thread title, this is about Google. If your warranty is held by anyone else this info may have no relevance at all.
NotFromMountainView said:
I've...
Hope this gives everyone a nice warm feeling -- and I suppose I should sign off begging you to hit the 'thanks' button. :angel:
Click to expand...
Click to collapse
Is this real? I know they don't care, but would they really say it in writing? Do you have the actual email?
aooga said:
Is this real? I know they don't care, but would they really say it in writing? Do you have the actual email?
Click to expand...
Click to collapse
Yes, I just cut & pasted the actual response as I got it -- but lost the *bullet point formatting. Other than that I omitted the Dear [my name] & the rest of the boilerplate about contacting Google for any other follow-up or other questions.
I understand your question it sounds almost too good to be true.
This is fantastic. Thanks for sharing.
NotFromMountainView said:
Yes, I just cut & pasted the actual response as I got it -- but lost the *bullet point formatting. Other than that I omitted the Dear [my name] & the rest of the boilerplate about contacting Google for any other follow-up or other questions.
I understand your question it sounds almost too good to be true.
Click to expand...
Click to collapse
Cool. Good to know.
They provided us with the tools to unlock/lock our bootloader and set up a website to show us exactly how to do it. I think it couldn't be anymore obvious that they don't care that you stuck some binaries on the /system partition so you could run Titanium Backup
NotFromMountainView said:
I've seen a lot of people fretting about being able to RMA their nexus after unlocking/rooting/trying different ROMS & kernels. Likewise there are conversations about & guides about how to reset the device to hide the fact it has ever been unlocked. This is all an absolutely unnecessary worry.
So, to put everyone at ease I share with all XDA'rs the answer I got from Google when I asked "Hey guys, will rooting wreck my warranty?" I think you will all find this to utterly unambiguous.
There you go folks, it's a developer's device so use it to it's full potential. This appears to be Google boilerplate so you're looking at an off-the-cuff response from some random support staffer. (I couldn't import the pretty formatting.)
Think any other brand/manufacturer would have a similar answer to the same question?
Hope this gives everyone a nice warm feeling -- and I suppose I should sign off begging you to hit the 'thanks' button. :angel:
Click to expand...
Click to collapse
Sorry little edit. Its not advertised as a developers device. Nowhere in google's ads or their nexus page does it says "developer". I'd still be wary of RMA with root if you highly modified system apps and such.
Sent from my Nexus 5 using xda app-developers app
monkeypaws said:
Sorry little edit. Its not advertised as a developers device. Nowhere in google's ads or their nexus page does it says "developer". I'd still be wary of RMA with root if you highly modified system apps and such.
Sent from my Nexus 5 using xda app-developers app
Click to expand...
Click to collapse
It never hurts to be wary. And it anyone managed to overclock the device so astronomically that it burst into flames there may be some pushback from Google. But the email is, as I said, unambiguous.
As to the suggested edit, I never said anything about advertising, but certainly you can tap 7 times and be rewarded with "Congratulations, you are now a developer!" That, as well as well as crachel's point seem to weigh towards it being referred to as a developer's device -- at least casually.
yup. ive always told people that if its a hardware issue, google will rma it, even if its rooted. but if its a software issue, most likely they wont. google themselves looked for a way to give us the means to unlock our bootloaders, and fastboot oem unlock is the gift they gave us with the nexus one
i myself have sent in devices that are still rooted, with custom roms, to get rma'd. google never gave me issue.
simms22 said:
yup. ive always told people that if its a hardware issue, google will rma it, even if its rooted. but if its a software issue, most likely they wont. google themselves looked for a way to give us the means to unlock our bootloaders, and fastboot oem unlock is the gift they gave us with the nexus one
i myself have sent in devices that are still rooted, with custom roms, to get rma'd. google never gave me issue.
Click to expand...
Click to collapse
simms22: My guess is that if there's any question of the problem actually being a custom OS issue just re-flash/reset to stock & any remaining hardware issues will be dealt with by Google. My key point was that nobody need worry about resetting any flag that it had been unlocked at some point. From your experience & what they've said and done I think it would take some phenomenally destructive code before they'd even raise the issue.
NotFromMountainView said:
simms22: My guess is that if there's any question of the problem actually being a custom OS issue just re-flash/reset to stock & any remaining hardware issues will be dealt with by Google. My key point was that nobody need worry about resetting any flag that it had been unlocked at some point. From your experience & what they've said and done I think it would take some phenomenally destructive code before they'd even raise the issue.
Click to expand...
Click to collapse
when the nexus one just came out, there was a big name google developer that stopped in xda and helped us out every once in a while. i wish i could remember his name. sometimes we even got "leaked" code directly from google. that would never have happened if google cared that we had root.
simms22 said:
when the nexus one just came out, there was a big name google developer that stopped in xda and helped us out every once in a while. i wish i could remember his name. sometimes we even got "leaked" code directly from google. that would never have happened if google cared that we had root.
Click to expand...
Click to collapse
That is just great! And just one more reason that I find it really hard to become overwrought over rattling buttons.
An obvious extension of this is that on support calls (or email) one can mention root/kernel/ROM without fear. Heck, Google might even want to know how mods perform.
But this is till the time we can RMA it which google is handling but when our warranty will expire we will have take it to Lg service center and I doubt that they will also give the same reply.
Policies for both of them must be different.
LG will most likely not be so understanding regarding rooting in country`s where there you can`t buy a Nexus in the Play store but in a shop.
gee2012 said:
LG will most likely not be so understanding regarding rooting in country`s where there you can`t buy a Nexus in the Play store but in a shop.
Click to expand...
Click to collapse
LG wont be understanding, period. Its only google that will except rooted devices.
If you bought another/extended warranty from your carrier or if your carrier import and service your phone then I think you have to keep hands in yr pockets they may not have a user friendly policy as Google's seems to ...
simms22 said:
LG wont be understanding, period. Its only google that will except rooted devices.
Click to expand...
Click to collapse
What do you think could be the reason Google doesn`t offer Nexus devices in all country`s instead of in selected country`s only?
Besides the obvious $$ reason for LG making more money
gee2012 said:
What do you think could be the reason Google doesn`t offer Nexus devices in all country`s instead of selected country`s only?
Click to expand...
Click to collapse
there could be many, most likely legal though. maybe even something with taxes or the currency being used in that country.
Hi,
I asked too about root, unlocked bootloader/custom rom (custom Android Kit-Kat software) and warranty LG/Google, the French support is light and evasive (even if I detailed all the points):
Google traduction D):
Thank you for contacting the Google team about your Nexus 5. My name is and I'm Rozenn your contact today.
I understand your desire to rooter your phone because it is of course one of the benefits of owning the Nexus 5 and the android system.
However, if you need to claim warranty, we will ask you to return the phone to the Android version of Kitkat.
Also, be aware that we can not guarantee the functionality of the device if it is Roote.
If your phone is a concern and you need to claim warranty, from the moment he received no trace of shock or been in contact with water, simply contact us. If we can not resolve your concern, we will offer you an exchange. Your product is guaranteed for 2 years.
Click to expand...
Click to collapse
But the general idea seems the same as the reply from Google in the OP, less detailed.
viking37 said:
Hi,
I asked too about root, unlocked bootloader/custom rom (custom Android Kit-Kat software) and warranty LG/Google, the French support is light and evasive (even if I detailed all the points
Click to expand...
Click to collapse
If I'm not mistaken there's an European law about that. Basically if we have bought a device in Europe the manufacturer must repare our device even if the software has been modified. (Instruction no. 1999/44/CE of E.U.)

PLEASE HELP ME! my phone is "rooted" with 3 third-party apps my BF installed!

PLEASE HELP ME! my phone is "rooted" with 3 third-party apps my BF installed!
I noticed that my nexus 6 was acting funny, and since my boyfriend purchased this phone for me- he set the entire thing up. The day it arrived, he plugged my phone into his laptop and started typing away at what looked like a black screen and a boxy white font with a bunch of rom codes etc(at this point, i was totally clueless and oblivious to what he was doing)...
Then, he would sporadically bring up specific texts that i had sent, and at times would randomly pinpoint specific addresses and times and asked me about them(mind you, they were my friends homes) which left me to wonder "how the hell did he even know about that text or specific location unless my phone is hacked??"
so, i took my phone to a specialist who confirmed that my phone was rooted with a custom ROM along with 3 third-party apps "kernel adiutor", "pure nexus", and "xda labs".
Once i called tech support for my phone, they said they couldn't help me because they're third party apps that are not legal to use in the first place.
long story short, his mom confirmed recently that he in fact has my phone hacked. can somebody please give me insight on the apps he installed and the purpose they serve?? what kind of access/capabilities does he have now that my phone is rooted even if i restore my phone???
Kernel Auditor Xda labs and pure nexus are not phone hacking apps Xda lab is app by xda community and Kernel Auditor is for tweaking the kernel and i think Pure Nexus is a Custom Rom for the Nexus
If you want to get rid of this you can ask service centre to flash Stock Rom of Nexus phone
Sent from my SM-A9000 using XDA-Developers mobile app
Download a factory image from here: https://developers.google.com/android/nexus/images
Follow the instructions on the webpage. Doing this will wipe your phone and put it back to 100% stock.
Also lol @ this:
vneedshelpASAP said:
Once i called tech support for my phone, they said they couldn't help me because they're third party apps that are not legal to use in the first place.
Click to expand...
Click to collapse
You have a very *very* serious problem.
As khanboyz007 says, the apps you mention are entirely pukka, totally normal, nothing suspicious.
But...
If you can't trust your boyfriend so much that you have to post for help from anonymous strangers, then your problem is far deeper than your Nexus 6. From the technical side of your description, he's done nothing at all wrong, but from reading between the lines you don't trust him, and *that's* a dealbreaker.
Why are you asking us instead of him? Give him a chance to explain. Maybe there's nothing more sinister than you (clearly without any technical knowledge... sorry...) don't have your phone password-protected and he's just looked at your texts - in itself a breach of trust, but still not justifying posting in a public forum to strangers.
dahawthorne said:
You have a very *very* serious problem.
As khanboyz007 says, the apps you mention are entirely pukka, totally normal, nothing suspicious.
But...
If you can't trust your boyfriend so much that you have to post for help from anonymous strangers, then your problem is far deeper than your Nexus 6. From the technical side of your description, he's done nothing at all wrong, but from reading between the lines you don't trust him, and *that's* a dealbreaker.
Why are you asking us instead of him? Give him a chance to explain. Maybe there's nothing more sinister than you (clearly without any technical knowledge... sorry...) don't have your phone password-protected and he's just looked at your texts - in itself a breach of trust, but still not justifying posting in a public forum to strangers.
Click to expand...
Click to collapse
I wouldnt say that at all. If he can tell where she has been and what text she is sending then he installed one of the many monitor apps onto her phone which is illegal.
My advise would be to completely wipe your device. Flash a stock rom and dont let him touch your device.
As for your personal life no one can or has any right to say anything about that. Do what you think is best.
If he knows the locations you've been at its possible he has your google+ share location set where it's shared with him. Or possibly he had set up an email for you on it and is signing into it to track your location. As far as the apps you mentioned they are %100 percent legal, most carrier don't know anything about rooting or custom Roms and will not give you adequate advice. But as they said, you can just flash the stock image, make your own Gmail to sign in or make sure to change your Gmail password. After you do make sure that that you put a password on your device that he doesn't know.
"then he installed one of the many monitor apps onto her phone"
Isn't that what I said...? No trust. This isn't in any way a technical question - it's about their relationship.
And since I've seen your many posts here over the years I know you've got a fair amount of life experience, in which case I can assume that you know of Occam's Razor - the simplest explanation is likely to be the correct one, and the simplest explanation here is not that he's installed a monitoring app but is simply looking at the phone. I stand by my comments.
"no one can or has any right to say anything about that"
Yes, I agree, it would be none of my business - *if* she hadn't asked for my advice (as well as yours).
If she has so little trust in her partner, and has asked for advice (technical or otherwise), then the answer has to be "Look very carefully at your relationship".
(P.S. To avoid the inevitable "sexist" comments, yes, I've assumed it's a female poster, but I'm aware that there are alternatives).
To be honest I think it might be a moot point as he is most likely part of this forum and has seen this post.
Then he's got the message...
Or this is just a prank. Like I'm getting private messages from people who haven't even posted yet to fix their phones.
istperson said:
Or this is just a prank.
Click to expand...
Click to collapse
Yes, that same thought had occurred to me. I give the benefit of the doubt unless there's a clear sign that it's a joke, and this one does come close to the edge...
A lot of effort for a not-funny joke though. It would be good if the OP provides some feedback - I do get very fed up with people asking for advice, which is given maybe by half a dozen people who have taken the time and trouble to provide it, only for the OP to vanish into the ether without so much as a "thank you" button press.
Step one, flash the phone back to stock using the links provided eariler posts.
Step two, dump the loser - he is too controlling, and this will never change...
Now that the personal advice has been given, let's bring this thread back to troubleshooting device issues, not relationship issues . Thanks for your cooperation.
vneedshelpASAP said:
.... my boyfriend purchased this phone for me- he set the entire thing up.
Click to expand...
Click to collapse
Your friend has set up your phone the same way as he should do for himself.
There nothing wrong with rooting and the apps you mentioned.
My idea is that ask him very friendly to flash the latest official stock Rom.
Tell him that you prefer the official rom of Google.
Because you want official support when there is something wrong. And you don't need root acces because you only use 'normal' apps.
As everything there are disadvantages.
A rooted phone allows you to install layers. That makes it possible to choose dark themes. And that's important when you need a better battery life.
I Bet he's using Cerberus. Go into your settings>apps, select to include system apps. You'll be looking for a app name: system framework. If you see this He is tracking you using Ceberus, . This app/service is pretty awesome. I was able to track my phone down, see the texts sent, turn the mic on and listen to where my phone was at. .
Like everyone said flash a new rom. clean slate. Then dump dude, there should be no need for that crap.
Here's the link: https://play.google.com/store/apps/details?id=com.lsdroid.cerberus&hl=en
vneedshelpASAP said:
I noticed that my nexus 6 was acting funny, and since my boyfriend purchased this phone for me- he set the entire thing up. The day it arrived, he plugged my phone into his laptop and started typing away at what looked like a black screen and a boxy white font with a bunch of rom codes etc(at this point, i was totally clueless and oblivious to what he was doing)...
Then, he would sporadically bring up specific texts that i had sent, and at times would randomly pinpoint specific addresses and times and asked me about them(mind you, they were my friends homes) which left me to wonder "how the hell did he even know about that text or specific location unless my phone is hacked??"
so, i took my phone to a specialist who confirmed that my phone was rooted with a custom ROM along with 3 third-party apps "kernel adiutor", "pure nexus", and "xda labs".
Once i called tech support for my phone, they said they couldn't help me because they're third party apps that are not legal to use in the first place.
long story short, his mom confirmed recently that he in fact has my phone hacked. can somebody please give me insight on the apps he installed and the purpose they serve?? what kind of access/capabilities does he have now that my phone is rooted even if i restore my phone???
Click to expand...
Click to collapse
to me, a "specialist", it sounds like he did you a favor, by rooting your device, and adding apps that you will need to control your own phone. your "own" i say because otherwise you are just using someone elses device, that you happened to pay for with your money. so, instead of posting a pissy thread, id do a little more research on how to control your own phone, and then tell him thank you.
oh, btw, just because the apps arent from the play store, it does not make them illegal to use, at all. you can use whatever app you want, from wherever you want, LEGALLY.
I'm coming round to istperson's point of view - this thread is beginning to look more and more like an elaborate pointless hoax, and not a very funny one.
There are far too many of these threads where people ask a question and then disappear without the courtesy of a sign-off or even a "thank you". Very discouraging, and makes me less keen on spending my time here trying to help timewasting ingrates...
I'm gonna close this thread for now. If the OP has anything else to add they can contact me again to reopen it.
Not all apps are legal. It really depends on where you are living. As an example. Things like keyloggers, call recorders (depending on local laws) screen recorders and things of this nature are completely legal in some countries like China, while being completely illegal in other places in the world.
Also installing tracking software of any kind on someone's device is also illegal.
We have to remember that many people search for help on something, reg to the forum to get the answer and dont come back until they have another issue. This is becoming far more common as of late.

Categories

Resources