Related
Anyone know where I can get one?
I want one too. The new Canadian Nexus S white back cover is different. It's texturized and doesn't leave fingerprints.
Sent from my Nexus S
I want one too! anyone have a link on where to buy one?
White Nexus S !
count me in on the search. Would like to have one too. =)
Have you guys seen the AT&T version of Nexus S?
Its in ALL white (including the side bezel) and the only part that's black is the screen.
Yah but I think the white side bezel makes it look more like a cheap rubber cover. They made the best combo on the european ones, covering only the back and the buttons in white.
I'be emailed Negri Electronics asking but they haven't got back to me yet. I doubt I'm the only one who had asked
Count me in too! =)
Sent from my Nexus S using XDA Premium App
Sorry guys, Negri got back to me and they do not sell the white battery cover.
I hope good fellows from China won't have us waiting forever =)
_d4ni3l said:
I hope good fellows from China won't have us waiting forever =)
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Click to collapse
lol...Go China!
i'll be going to china in the next few days, hopefully i can pick something up.
kms108 said:
i'll be going to china in the next few days, hopefully i can pick something up.
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Click to collapse
Nice, let us know how it goes...don't be fooled with all the fakes
moosamm said:
Nice, let us know how it goes...don't be fooled with all the fakes
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Click to collapse
I won't call them fakes, but just non original items, sometime they are not available as OEM just yet, so a good third party, if it fits, it's good enough for me.
Anyway, I buy most of my phone spares and accessories from china, so i know what to look for.
Anyone interested please pm me, I'm going on thursday, I will not entertain anyone without a pm, if they are available I will pm you back.
just make sure the writing is not "samesung" nor "goggle"
erikwervo said:
just make sure the writing is not "samesung" nor "goggle"
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Click to collapse
It's. Not the first time for me in china, I go there like every week.
will only reply to pm sent before 0600 on 14/4/2011 hong kong time, anything afterward will be ignored.
Pmed!
Sent from my Nexus S using XDA App
Anyone have any leads??
drew_grant said:
Anyone have any leads??
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Click to collapse
I was wondering the same.
black ones are available, android edition one's are limited, but white, not yet, i go to china time to time, i'll keep looking, the last time i went back they wer'nt available, just picked up two android edition and some cases.
Any update on White ones WITH NFC?
Hi all,
Interested in purchased a NS limited Edition back cover for my NS.
Wouldn't mind if it is a knock-off, as long as it is a high quality product.
Looked on ebay and found nothing.
Anyone got any links that I can purchase one?
Thanks
Heeter
Sameee id like one too.
Sent from my Nexus S using XDA Premium App
Anyone???
Thanks
Heeter
Hmm, not sure about an official source for these. But my phone actually came with the limited edition (with the little Android logos all over it, right?).
I didn't really like it, and was able to buy a warranty-replacement original cover. I have one of the Android covers right now sitting on my desk that I wouldn't mind getting rid of. PM me if you want to try and work something out.
That actually makes me wonder if Samsung's warranty support stocks any of the Android logo covers. You guys might try calling in and giving that a shot too. Make sure to tell them you want a warranty replacement for your current cover though, otherwise they'll just tell you they have none for sale and to get lost :]
EDIT: PM cheerfully received! I'm assuming this means that my Android logo back cover will, very shortly, no longer be available.
PM sent, Bro.
Heeter
sosquidtaste said:
Hmm, not sure about an official source for these. But my phone actually came with the limited edition (with the little Android logos all over it, right?).
I didn't really like it, and was able to buy a warranty-replacement original cover. I have one of the Android covers right now sitting on my desk that I wouldn't mind getting rid of. PM me if you want to try and work something out.
That actually makes me wonder if Samsung's warranty support stocks any of the Android logo covers. You guys might try calling in and giving that a shot too. Make sure to tell them you want a warranty replacement for your current cover though, otherwise they'll just tell you they have none for sale and to get lost :]
EDIT: PM cheerfully received! I'm assuming this means that my Android logo back cover will, very shortly, no longer be available.
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Click to collapse
NOOOO iwanted one too!! anyone else on this site have one of these??? id also buy it off of them!
I actually have one as well. I work in a T-Mobile store and had a Google employee come activate service and was able to persuade him to trade his back cover.
If you're interested please send me a PM!
hydroidonic said:
I actually have one as well. I work in a T-Mobile store and had a Google employee come activate service and was able to persuade him to trade his back cover.
If you're interested please send me a PM!
Click to expand...
Click to collapse
Check your pm
Sent from my Nexus S using XDA Premium App
I would LOVE to get my hands on one of these if any friendly T-Mo/Samsung/hooked up people would be willing to part with one. Please, please, please someone let me know if you have one available and tell me what I need to do for it.
Same here...I rock a naked Nexus w/InvisiShield and would LOVE to show off that wicked backside cover. Thanks in advance...
I'd just like to reiterate my edited post to indicate that I no longer have a limited edition back cover. I sent it out to Heeter pretty much right after I posted.
I don't mean to sound rude, but I've gotten numerous PMs by people who apparently didn't bother to finish reading my post and it's a little out of hand.
Again, it's no longer available. Sorry :[
Maybe Heeter will sell you the one he bought
sosquidtaste said:
Maybe Heeter will sell you the one he bought
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Click to collapse
Ha, Ha yeah right!!!!
No way, hanging on to this one, big time!
But I do know how you feel, sosquidtaste, I put my car up for sale last week, and I fully described the car in detail in the ad, and they still ask me if it has the feature or that feature when they call.
Read the whole thing!!!
Heeter
Can I get a pm also?
i would love a different back to change and show off... if anyone has one please pm me
I guess no one is going to sell me one of these
Sent from my Nexus S 4G using XDA Premium App
I just got my Nexus 7 tablet today and installed an XO screen protector, by the book. It works fine for the longest time no issues. Then all of a sudden as the tablet was locked, I picked up and unlocked it and the screen was faded very badly. Like it was almost white as you can see with the 3 screenshots below that look faded. Then after about 10 minutes the colors come back.
I purchased from Sam's club with the warranty. Should I take it back for an exchange immediately? If I do this I lost the $20 XO Skin cover I now have installed on the device. Some may ask if the screen protector could be causing the fade. I guess it could be but why would it then come back later? Should I just power it down and wait for a day to see if its just an anomaly?
Both Good and Bad pictures attached below, should be fairly obvious which are good and which are bad.
Please HELP.
It's not your screen protector, I bought mine from the Google Play Store and has the same issue... Its very annoying :-S
jgcalderonperez said:
It's not your screen protector, I bought mine from the Google Play Store and has the same issue... Its very annoying :-S
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Click to collapse
Thanks for validating that its not the screen protector. I hope soon who knows these screens better than me can explain why its happening. I think I need to take it back and exchange.
Im trying to get a replacement from Google but lines are way too busy...
Contact XOSkins and see if you can exchange. They may honor the normal warranty exchange of you paying shipping both ways. You send the old one back, they send you a new one.
jgcalderonperez said:
Im trying to get a replacement from Google but lines are way too busy...
Click to expand...
Click to collapse
Ok cool, let me know what they say once you do talk to them will you? Thanks again!
r4d14n7 said:
Contact XOSkins and see if you can exchange. They may honor the normal warranty exchange of you paying shipping both ways. You send the old one back, they send you a new one.
Click to expand...
Click to collapse
Really? On what basis do I ask for this? Do I just call and tell them my tablet went bad after I placed the skin on it?
Thanks a ton. BTW I don't know if you have the gray cover Google was selling with the N7 but it is AWESOME. Very sleek and snug to the device and feels solid for a cover. But no magnet
I'm having the same problem on my tablet. Really frustrating
Sent from my Nexus 7 using xda app-developers app
Any luck?
I have been working on some other things and have now noticed that it takes about 5 minutes for the color to fully restore the color. When I first wake the tablet it is extremely cloudy and washed out to the point the colors are barely visible. Then slowly the colors return over about a 5 minute period.
gcalderonperez said:
Im trying to get a replacement from Google but lines are way too busy...
Click to expand...
Click to collapse
Any luck on the replacement? I think I am going to take mine in tomorrow to Sams and see what they say. If they give me trouble I did purchase the warranty bout I am hoping that Sams will just replace it with a new one.
agtitan said:
I'm having the same problem on my tablet. Really frustrating
Sent from my Nexus 7 using xda app-developers app
Click to expand...
Click to collapse
No doubt I hope they will replace it, I can't think of anything I can do to fix this!
I'm having the same issue with the whiteout. I've noticed it after sleep mode.
dockinj said:
Really? On what basis do I ask for this? Do I just call and tell them my tablet went bad after I placed the skin on it?
Thanks a ton. BTW I don't know if you have the gray cover Google was selling with the N7 but it is AWESOME. Very sleek and snug to the device and feels solid for a cover. But no magnet
Click to expand...
Click to collapse
They do have a warranty for scratched or torn screen protectors. I don't know if they'll cover it if you applied the skin and had to get a warranty replacement for the device. I would Peel it off right before you send the nexus back and check with XO.
Also, someone else found that this may be caused by some special function of the tegra 3 that causes movies to have truer color, yet washes out the screen when done with the video. It might be a software issue.
dockinj said:
Ok cool, let me know what they say once you do talk to them will you? Thanks again!
Click to expand...
Click to collapse
I finally got in touch with Google last night (35min hold), they are sending me a replacement. You should get one too, that behavior is not normal...
dockinj said:
I just got my Nexus 7 tablet today and installed an XO screen protector, by the book. It works fine for the longest time no issues. Then all of a sudden as the tablet was locked, I picked up and unlocked it and the screen was faded very badly. Like it was almost white as you can see with the 3 screenshots below that look faded. Then after about 10 minutes the colors come back.
I purchased from Sam's club with the warranty. Should I take it back for an exchange immediately? If I do this I lost the $20 XO Skin cover I now have installed on the device. Some may ask if the screen protector could be causing the fade. I guess it could be but why would it then come back later? Should I just power it down and wait for a day to see if its just an anomaly?
Both Good and Bad pictures attached below, should be fairly obvious which are good and which are bad.
Please HELP.
Click to expand...
Click to collapse
Mine just started doing this today. Anyone sent theirs back for a replacement?
Sucks cuz I live in Japan.
Also, once the screen protector answer was given that, no, it's not your protector, why were there 10 answers about replacing the damn screen protectors?
Sent from my Nexus 7 using xda app-developers app
Mine is on its way back for replacement.
Google didn't even question me about it or try do any troubleshooting. Just sent an RMA email and UPS label email to me.
Makes me believe that they know about this issue and just go ahead and send a new one out.
Sent from my SC-02C using xda app-developers app
Guy guys it's not your tablet your wasting your time sending it back it's confirmed as a tegrachip problem there is a fix on this forum but you need root.Your find your replacements will be the same just have to try the fix or sit tight and wait for google to address the problem via ota update sometime soon.
I tried the "fix". Didn't work. Google didn't even try to get me to troubleshoot. I told them the issue with a pic attached and got the RMA instructions back. They know there's a problem and they are not trying to help anyone fix it.
Sent from my SC-02C using xda app-developers app
I like the display but noticed a difference in color. I'm not sure if its because I'm comparing it to my one x. I want to try the "fix" but I'm holding off a little to see whether Google sends out an ota soon.
Sent from my Nexus 7
rushter said:
I tried the "fix". Didn't work. Google didn't even try to get me to troubleshoot. I told them the issue with a pic attached and got the RMA instructions back. They know there's a problem and they are not trying to help anyone fix it.
Sent from my SC-02C using xda app-developers app
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Click to collapse
Got my RMA'd Nexus back today. Rooted already and tried a YouTube video. No problems at all. Yet.
Sent from my SC-02C using xda app-developers app
Umm mine does this.. Noticeably after playing the included transformers video, the screen will be faded for around 10 seconds.
I'm inclined to think it's a Tegra 3 problem. I remember reading about 6 months ago that the upcoming Tegra 3 chip was meant to dynamically adjust the backlight while playing videos, for power saving.
It's probably just this backlight adjustment system glitching up and not knowing what to do after a movie is exited. Doesn't really explain why it's happening for sleep wakes though
Edit:
Managed to find the exact article I read, was longer than 6 months ago lol.
The technology is called DIDIM and Jen-Hsun described how it works. “It’s the ability to per pixel, per frame, per scene to modulate the backlight so quickly that we over a long period of time, reduce the amount of backlight intensity and backlight energy by nearly half. We save as much power in the backlight without changing the visual fidelity at all to save, essentially, the entire power used by our chip.” NVIDIA says your eyes see the same color temperature, so you can’t tell the difference.
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source: http://androidandme.com/2011/11/new...dim-technology-reduces-backlight-power-by-40/
Hi all,
I imported a Z3 Compact from Handtec and received around 10/3 or so - so about 3 weeks ago. I noticed over the weekend that the magnetic charger wasn't charging my phone, and then after looking at it and playing with it a little bit, the magnetic charger was lifting a the charging section "module" out of the phone... and then it came out entirely. Looks like it's just glued in. I looked around and it looks like this is a semi-rare issue (as I had to look on z2 forums etc) and so probably a manufacturing thing. I contacted Handtec and they accepted a return, but with return type "repair". At this point I'd rather get a refund and order from Sony USA if I still intend to keep this phone. I saw the one page on returns on their website and it's pretty vague and mentions 14 days, but then after some googling I came across their terms and conditions that state that i have 30 days to return for a refund - can anyone with experience here confirm what's real here? I want to push the issue if I'm within my rights.
Thanks.
edit: i think i'm wrong - it looks like it's just 14 days. i guess i'll post a response if anything else changes here.
mohlsen8 said:
Hi all,
I imported a Z3 Compact from Handtec and received around 10/3 or so - so about 3 weeks ago. I noticed over the weekend that the magnetic charger wasn't charging my phone, and then after looking at it and playing with it a little bit, the magnetic charger was lifting a the charging section "module" out of the phone... and then it came out entirely. Looks like it's just glued in. I looked around and it looks like this is a semi-rare issue (as I had to look on z2 forums etc) and so probably a manufacturing thing. I contacted Handtec and they accepted a return, but with return type "repair". At this point I'd rather get a refund and order from Sony USA if I still intend to keep this phone. I saw the one page on returns on their website and it's pretty vague and mentions 14 days, but then after some googling I came across their terms and conditions that state that i have 30 days to return for a refund - can anyone with experience here confirm what's real here? I want to push the issue if I"m within my rights.
Thanks.
edit: i think i'm wrong - it looks like it's just 14 days. i guess i'll post a response if anything else changes here.
Click to expand...
Click to collapse
Sucks and is weird. Keep us posted. Contact Sony U.S. too and see if they will help....
Sent from my D5803
phositadc said:
Sucks and is weird. Keep us posted. Contact Sony U.S. too and see if they will help....
Sent from my D5803
Click to expand...
Click to collapse
I'm glad you mentioned trying Sony USA. Based on what I read, I thought they were just telling people who imported to go take a hike, so I wasn't even going to go there, but I just got off the phone with them and they gave me no issue whatsoever giving me an RMA. 14 business day turnaround time.. average time.. but whatever. It's better all around than dealing with shipping back to Handtec and having them ship to Sony.
mohlsen8 said:
I'm glad you mentioned trying Sony USA. Based on what I read, I thought they were just telling people who imported to go take a hike, so I wasn't even going to go there, but I just got off the phone with them and they gave me no issue whatsoever giving me an RMA. 14 business day turnaround time.. average time.. but whatever. It's better all around than dealing with shipping back to Handtec and having them ship to Sony.
Click to expand...
Click to collapse
Awesome good to know. I've seen 3 reports (including you) if people trying to get support from Sony U.S.A., and now 2 were successful.
Sent from my D5803
phositadc said:
Awesome good to know. I've seen 3 reports (including you) if people trying to get support from Sony U.S.A., and now 2 were successful.
Sent from my D5803
Click to expand...
Click to collapse
I never received my RMA info from Sony so I had to go into another chat with a rep. This one was a little more interested in location information. Sounds like everything is ok still but he added the below. Got the RMA email while on the phone with him.
"
Me: Ok. Then everything is set and I just follow those instructions? I think I just received the email
Agent: Yes, that is correct sir, don't you worry, but I need to clarify that since your phone is from UK, the service center does not have a time frame to return it back from repair becuase they could be requesting parts to the original market that the phone was made for
Me: Ok. Would it be much longer than a usual time frame?
Agent: Yes, that is correct, the regular time frame would be 14 business days but in this case it will be longer than that, we cannot specify how long
"
in case anyone cares, sony received phone on 10/30, logged it 10/31 (this is their "received" date), and shipped it back out to me on 11/04. looks pretty good now, so we'll see. there was zero communication throughout this. it would've been nice to know they received the phone, and also that they shipped it back - it sat with UPS for 2 extra days because they couldn't deliver and i didn't see the door tag. so i'd recommend anyone in my situation to follow-up with them frequently.
mohlsen8 said:
in case anyone cares, sony received phone on 10/30, logged it 10/31 (this is their "received" date), and shipped it back out to me on 11/04. looks pretty good now, so we'll see. there was zero communication throughout this. it would've been nice to know they received the phone, and also that they shipped it back - it sat with UPS for 2 extra days because they couldn't deliver and i didn't see the door tag. so i'd recommend anyone in my situation to follow-up with them frequently.
Click to expand...
Click to collapse
And the waiting continues. I sent it in with a SIM tray, and it was returned without one, making it unusable as a phone. Had to contact them, setup another RMA, was given another 14 business day turnaround time, all for them to send me the little black piece of plastic they removed when I sent my phone to them. This is all unbelievable. I've owned the phone for all of 4-5 weeks.
Either use Twitter or carpet bomb them via email
Sent from my D5803 using XDA Free mobile app
mohlsen8 said:
And the waiting continues. I sent it in with a SIM tray, and it was returned without one, making it unusable as a phone. Had to contact them, setup another RMA, was given another 14 business day turnaround time, all for them to send me the little black piece of plastic they removed when I sent my phone to them. This is all unbelievable. I've owned the phone for all of 4-5 weeks.
Click to expand...
Click to collapse
still ongoing. they stopped responding to my emails for the last 3 or 4 days. finally i got into a chat with them and really gave them an earful about how this should've been a simple, quick thing. the guy followed up with me after the chat and let me know that he received a tracking number that shows it was delivered already the night before. again, no communication there.
then i get the package, open it up and it's a Micro SIM tray.... not Nano SIM. you think they would know this. now I'm back to waiting for them to respond to me. this is a f*cking sh*tshow at this point.
mohlsen8 said:
still ongoing. they stopped responding to my emails for the last 3 or 4 days. finally i got into a chat with them and really gave them an earful about how this should've been a simple, quick thing. the guy followed up with me after the chat and let me know that he received a tracking number that shows it was delivered already the night before. again, no communication there.
then i get the package, open it up and it's a Micro SIM tray.... not Nano SIM. you think they would know this. now I'm back to waiting for them to respond to me. this is a f*cking sh*tshow at this point.
Click to expand...
Click to collapse
Oh my god, are you ****ing kidding?
Sent from my D5803 using XDA Free mobile app
tudork said:
Oh my god, are you ****ing kidding?
Sent from my D5803 using XDA Free mobile app
Click to expand...
Click to collapse
Nope. Figured I'd check in and update this again. It's been 43 days since I sent my phone in. About 30-35 days of looking at it as a paperweight on my desk. I spent a few weeks emailing and calling a few times a day. I was promised that a manager would call me back multiple times, but no one ever did. One day in the last week of November, I called at 9am, was promised a manager would call me back. No one did. Called at 2pm, the person on the phone set up a time for a manger to call me back - at 3. No one called. Called back at 4pm, and had someone say they were personally taking ownership of my case and convince me that they were going to do everything they could to help me, even gave me their name. Not like it helped when I emailed or called after that. I've been tweeting to Sony Support and Sony Xperia and they took my info but that was it really. Late last week a guy named Josh from Consumer Relations called me and said he was following up on a phone survey I took after one of my calls.. basically where I trashed Sony and their customer service and begged someone to call me. He told me he was having a SIM Tray overnighted to me. And he did... and actually, there were two UPS packages sent again (first time there were two of the same sent as well for some weird reason). Awesome... until I opened the packages and found Micro SIM Trays again. Even explaining this to him and how I needed Nano didn't get me anywhere. I don't have a direct number to this guy, the only number connects to a voicemail system where you leave a message, but anyway I called from the UPS parking lot and left a message and haven't heard from him yet. That was yesterday morning. I've received 4 Micro SIM Trays and have been blown off and ignored for going on 2 months soon. Now I guess I'm doing what I should've done a month ago - buy from China on Ebay.
F*ck you Sony. You f*cking suck, hard. And lost a customer. I hope my post helps someone else not deal with this complete bullsh*t. It gets tossed around a lot, but seriously, this is by far the worst customer service I've ever experienced. By far.
mohlsen8 said:
F*ck you Sony. You f*cking suck, hard. And lost a customer. I hope my post helps someone else not deal with this complete bullsh*t. It gets tossed around a lot, but seriously, this is by far the worst customer service I've ever experienced. By far.
Click to expand...
Click to collapse
You should post your experience with Sony to their facebook pages.
Peeveli said:
You should post your experience with Sony to their facebook pages.
Click to expand...
Click to collapse
Maybe, as yet another last ditch effort. They don't allow wall posts to be public, so who knows if they read them at all.
Edit: Yes, they are public. Nice. G+ is a nice public place too.
does anyone know of any sony email addresses i could use? i looked around, but they do as good a job hiding that stuff as they have for customer service for me. i sent a detailed account of my experience to [email protected] as well as posting on Sony Xperia's facebook page. i wish i had more email addresses to bombard.
Just keep it up, you will soon be able to open up a store selling micro sim trays. This is freaking unbelievable.
Sent from my D5803 using XDA Free mobile app
Wow, I am actually having the EXACT same problem.
Also preordered from Handtec, and was using a Magector adaptor from Amazon, and noticed that it stopped working some nights and that it was coming out.
I am so happy that Sony USA helped you, I was worried I was out of luck unless I was willing to send it back to the UK.
Gonna call them today and see if I can get mine fixed too!
Do you know if they sent you a different phone back or the same one?
Edit: Didn't see all the problems you were having with the sim car tray though.
Going to keep it when I send it back...
Alex2x3 said:
Wow, I am actually having the EXACT same problem.
Also preordered from Handtec, and was using a Magector adaptor from Amazon, and noticed that it stopped working some nights and that it was coming out.
I am so happy that Sony USA helped you, I was worried I was out of luck unless I was willing to send it back to the UK.
Gonna call them today and see if I can get mine fixed too!
Do you know if they sent you a different phone back or the same one?
Edit: Didn't see all the problems you were having with the sim car tray though.
Going to keep it when I send it back...
Click to expand...
Click to collapse
Yeah I had the same problem - the magnector adapter on amazon pulled the charging port out of my phone after 3 weeks of use. Definitely keep your SIM Tray!
My issue is actually resolved now as of today, 45 days into this mess. The Consumer Relations guy Josh eventually called me back around 3:30pm yesterday and said he was out of the office until then, and that he was going to call the service center because it seemed like they had a part number wrong - he was looking it up while on the phone with me and they had the part listed for all of the z models. Who knows if that's real because when he called back with the tracking number for a new overnight delivery, I could see the info had been sent to Fedex at 11:49am. So who knows. Especially because yesterday morning I typed up a huge detailed account of every interaction I've had with Sony since October and posted it on Facebook, G+, their consumer relations site, and the one email I found.
Anyway, I got the correct SIM tray this morning, so I'm just glad this is finally resolved. If it weren't for the SIM tray sh*tshow, I would've said this was great customer service. Phone was back in my hands in like a week and a half. And even after that, they sent me that first Micro SIM tray in like 4 or 5 days. But after that they were completely incompetent. F*ck you Sony.
To answer your questions, yes I got the same phone back. I had a tempered glass screen protector on it and it came back with it... but looks like it got some pretty hard pressure on the one corner because it's noticeably... different. Hard to describe. Like oily, if you press down hard on it you can see the impression.. it has a permanent impression across the triangular corner. Also I took a picture of the About Phone screen/IMEI before sending in to confirm.
In case you or someone else who is reading this could use it, here's all the other means of contacts I found:
[email protected]
-It doesn't look like they respond (or even check? I don't know). A lot of others saying the same thing, even though they're directed to email them at the forum site below.
http://community.sony.com/t5/Customer-Relations/bd-p/customer-relations
-This looks kind of helpful.. they at least have mods who seem to be responding and putting people in touch with people who can help them. Also great for a fun read on just how god awful their customer service really is.
Sony Xperia Customer Relations (866) 737-3366
-This dumps you into a generic voicemail. My guy's name was Josh, so I'd just say this message is for him, etc. This was how I was finally able to get this resolved.
mohlsen8 said:
Y
Anyway, I got the correct SIM tray this morning, so I'm just glad this is finally resolved. If it weren't for the SIM tray sh*tshow, I would've said this was great customer service. Phone was back in my hands in like a week and a half. And even after that, they sent me that first Micro SIM tray in like 4 or 5 days. But after that they were completely incompetent. F*ck you Sony.
To answer your questions, yes I got the same phone back. I had a tempered glass screen protector on it and it came back with it... but looks like it got some pretty hard pressure on the one corner because it's noticeably... different. Hard to describe. Like oily, if you press down hard on it you can see the impression.. it has a permanent impression across the triangular corner. Also I took a picture of the About Phone screen/IMEI before sending in to confirm.
.
Click to expand...
Click to collapse
God damn, really seems like their customer service is ****ed.
Kinda scaring me from even dealing with them...
Do you think our magnetic ports were defective, as in are you going to keep using the magnetic charger?
I love the feature but don't want to **** up my port every month...
Did you call that number and leave a voice mail from the start, or should I start with their customer service number first?
Alex2x3 said:
God damn, really seems like their customer service is ****ed.
Kinda scaring me from even dealing with them...
Do you think our magnetic ports were defective, as in are you going to keep using the magnetic charger?
I love the feature but don't want to **** up my port every month...
Did you call that number and leave a voice mail from the start, or should I start with their customer service number first?
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i'd probably go through official channels first. they seemed helpful enough when the problem was easy for them to tackle. not sure the people at the number would appreciate a cold call right away either. but hey, F 'em after my experience. that's why i posted it. most everyone I talked to at normal customer service was always nice. they just either lie, have too much on their plate, or both. josh at that number was nice and seemed to be pretty genuine and interested in getting my issue resolved.
i'm going to keep using the magnetic charger. i dunno, this is part of the reason i got the phone. i would've preferred qi, but this is a runner-up for me. no way am i taking off the port covers every day, they'll never last doing that. at least i don't think, never had a phone like this before.
but something to probably keep in mind is that the phone wasn't designed to be use with these third party chargers (so leave that out if sony asks, hah). the only magnetic charging things sony makes are the docks, i believe. there's no pulling and twisting with the magnets that i know i was doing before this happened. heck, i was using my phone here and there while it was charging.. moving it around like that had to put some pressure on it. i just never thought the thing would pop out like it did. i'm going to at least be more careful to not bother it while it's attached now.
good luck & god speed.
same issue
MagNector X2
I got my G4 from T-Mobile less than two weeks ago, filled out the online promo redemption form and yesterday I received 2 packages, each with the batty, charging dock, and a leather back. I'm not sure why they sent me two but I'm not complaining.
The charging dock is great because you've always got a full battery on deck. I had the same thing with my G3 last year.
If you haven't done so, go to lgpromo.com and get your free stuff!
Sent from my LG-H811 using Tapatalk
granttaylor99 said:
I got my G4 from T-Mobile less than two weeks ago, filled out the online promo redemption form and yesterday I received 2 packages, each with the batty, charging dock, and a leather back. I'm not sure why they sent me two but I'm not complaining.
The charging dock is great because you've always got a full battery on deck. I had the same thing with my G3 last year.
If you haven't done so, go to lgpromo.com and get your free stuff!
Sent from my LG-H811 using Tapatalk
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Can you please elaborate on this a little bit more? That website doesn't show up for me.
Thank you.
frozeninferno said:
Can you please elaborate on this a little bit more? That website doesn't show up for me.
Thank you.
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Here is the link.
frozeninferno said:
Can you please elaborate on this a little bit more? That website doesn't show up for me.
Thank you.
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Try here. Its valid only on G4's purchased before August 1.
http://www.lg.com/us/mobile-phones/g4/cover-promo
granttaylor99 said:
I got my G4 from T-Mobile less than two weeks ago, filled out the online promo redemption form and yesterday I received 2 packages, each with the batty, charging dock, and a leather back. I'm not sure why they sent me two but I'm not complaining.
The charging dock is great because you've always got a full battery on deck. I had the same thing with my G3 last year.
If you haven't done so, go to lgpromo.com and get your free stuff!
Sent from my LG-H811 using Tapatalk
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stevessvt said:
Try here. Its valid only on G4's purchased before August 1.
http://www.lg.com/us/mobile-phones/g4/cover-promo
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Dang it, I bought mine yesterday so I won't be able to get it. I may still try later when I get home that way I have the box for IMEI.
I'm upset I missed this.
frozeninferno said:
Dang it, I bought mine yesterday so I won't be able to get it. I may still try later when I get home that way I have the box for IMEI.
I'm upset I missed this.
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Think you still may be able to qualify!
YankInDaSouth said:
Think you still may be able to qualify!
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That says via Sprint though. So wouldn't that count me out?
frozeninferno said:
That says via Sprint though. So wouldn't that count me out?
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Ah, I missed that I'd try anyway! Heck, the OP got TWO LOL, it's apparent they miss stuff
YankInDaSouth said:
Ah, I missed that I'd try anyway! Heck, the OP got TWO LOL, it's apparent they miss stuff
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Oh trust me, I am still going to try to get it haha. It would be awesome if I could get it!
You never know, usually if enough people don't do it they'll either give you extra like OP or they will honor even if you're outside the normal window of time.
So. We shall see. I will submit my stuff after work.
granttaylor99 said:
I got my G4 from T-Mobile less than two weeks ago, filled out the online promo redemption form and yesterday I received 2 packages, each with the batty, charging dock, and a leather back. I'm not sure why they sent me two but I'm not complaining.
The charging dock is great because you've always got a full battery on deck. I had the same thing with my G3 last year.
If you haven't done so, go to lgpromo.com and get your free stuff!
Sent from my LG-H811 using Tapatalk
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Did they send you a confirmation Email about you being approved?. I filled out mines about a week ago and it mentioned it would take 3-5 days to get a confirmation Email but nothing yet.
Mine was just approved on Monday, took about one week for approval and shipment.
Kawaisa said:
Mine was just approved on Monday, took about one week for approval and shipment.
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Ah ok thanks for the info.
TheFoolish1 said:
Ah ok thanks for the info.
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track it here
http://lgg4leatherpromo.smsrebates.com/Promotion/Tracking
Got the approval email then a couple days later an email saying it shipped.
The G3 promo took about six weeks so this was much faster.
Sent from my LG-H811 using Tapatalk
Yeah I just checked my status today on the link Kawaisa provided and it got approved .
Can I still register for this promotion? I plan on getting this phone and I hope I'm not too late to the party!
messiahfreedom said:
Can I still register for this promotion? I plan on getting this phone and I hope I'm not too late to the party!
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device must be purchased by 7/31
Too bad I missed the promo.
I will get G4 as soon as tomorrow, but now it's $480.
Yay! I got my battery, battery charger and red leather back from @granttaylor99 that I bought from him!! Quick and easy buy just in case anyone else ever runs into this guy.
There is someone else that got a hold of me selling the battery and battery charger for $40 if anyone wants to know who is selling it just let me know.
Did the $480 deal. Received my red leather back, battery and charger yesterday. Wasn't even aware of the deal until I got home with the phone less than 2 weeks ago and ran into it on the site
I think I like the "red" (burgandy) better than the tmo stock Brown/orange.