help please - HD7 Q&A, Help & Troubleshooting

So I just got my hd7 and uhm. Its like freezing and restarting itself ALOT I haven't even ran barely anything and only have my Gmail synced... Any input did I miss something to do after start up

No help??
Sent from my HTC Glacier using XDA App

Bump... This forum stil realllllly slow huh...

It shouldn't be freezing. Try doing a hard reset and starting all over. If it continues, then your hardware is most likely faulty. Windows Phone 7 is rock solid and you shouldn't be having stability issues.

I owned two HD7 and freezing has never been an issue.
I would definitely exchange for a different one.
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And yeah these forums are kinda slow.
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Thanx guys .. and yea I have no doubts about wp7 I did tons of reading prior to switching from the mt4g and I'm ready to keep this and wait for the updates.
I'm guna do a master reset and see what happens
I just got off the fone with T-Mobile and told em I'm going to need a replacement most likely and they were like well try resetting and call back so we can deliver u a new one
Hopefully this forum picks up soon
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Related

HD 7 getting hot after five minutes using

Hi I don't know anyone have same problem like me.I just got new HD 7 from tmobile and I have a issues phone getting hot after whatever talking on the phone or play phone five -ten minutes . You guys have same issues?!!if not I need to call tmobile to change new one.
(forgot to say the getting hot part r on The bottom of the back of the phone)
Its just the CPU its Not a defect this is how all of the hd7's are and how most 1ghz or higher phones are In fact the iPhone 4's cpu is underclocked to minimize the heat
Sent from my HD7 using XDA Windows Phone 7 App
is there any instance or any reported case where in the hd7's cpu overheated? or melted/toast/fried the cpu and some of the phones components?
If it overheats it shuts off and cant be turned on until it cools
a500lbmidgit said:
If it overheats it shuts off and cant be turned on until it cools
Click to expand...
Click to collapse
thanks for reply but my question is this normal??! is it happen to all hd7? if not I need to call tmobile and get the new one.
Don't worry about it unless it reboots or you can't even touch it due to the heat. HTC stated on their official help site that the HD7 will get warm under heavy usage. I believe the problem was also present on the HD2 due to HTC's lack of a more efficient cooling process.
Same thing happens to my hd7 its rebooted a couple of times
Sent from my HTC HD2 using XDA App
If it reboots, you might want to get a replacement.
DroidFreek said:
Same thing happens to my hd7 its rebooted a couple of times
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Click to collapse
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enoch861 said:
If it reboots, you might want to get a replacement.
Never got any insurance though
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Click to collapse
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You don't need one.
If you have t mobile, just call them and explain that the phone is frustrating you. They'll send you a replacement
DroidFreek said:
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Click to collapse
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It's that's easy
Sent from my HTC HD2 using XDA App
Yup!
Worst they can say is no. but I bet you big money they'll send you a new phone
DroidFreek said:
It's that's easy
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Mine just went went hot after 15 min use geochaching and fried my sim - had to get a replacement
Hi, im having exactly the same problem as you. After i did re-flashing to custom rom(deep shining), i left my phone charging at night(usb charging) until morning. My phone started to heat, not on battery side, it is at the bottom side.
The effect was heating all the time with battery 100% full charged will gone within 15minutes. I try all the way by reflashing diff. kind of custom ROM. But now i have original SPL with legit Mango. Still not changing anything.
Those symptoms are really come from processor problem?

Petition for better stock rom

This phone is awesome but as many will agree the ICS update has many flaws. And I do not feel it is right to leave the HTC vivid in this condition. Here's why:
1) ICS has been officially updated since our 4.3 release, fixing many bugs.
2) Many games as well as other things lag a great deal and being this a high end device we should not be experiencing lag on games like gun bros, MC3 among many other games where rapid fire guns lag the device to were the game becomes unplayable.
3) All of the other bugs mentioned on other threads.
Yes I am happy we got ICS but it was a quick patched release, and the phone deserves a better more complete Rom release for those that don't root.
Please sign this petition stating any issues you are expreicing with ICS sandwhich for the HTC Vivid, so I can then send it over to A&TT and HTC tech department. Because if nothing is said the phone will be left in its current condition.
Sent from my HTC PH39100 using Tapatalk 2
1. One I attach exchange to the phone I can no longer install APK files, rendering humble bundles or app development ruined for me
2. Graphics are lousy for how much hardware is inside this handset, I suspect the drivers are to blame.
Now that the HTC One devices are out, I don't think that they will care, they have already moved on from the vivid.
Thankfully we have XDA
I haven't had any problems with lag. My phone is actually pretty fast thanks to WCX Rom. I haven't gotten into a lot of games, but my GTA III would slightly lag when I was on GB. Now that my phone is on ICS I can play the game with all the settings up without any lag. I might understand if you're not rooted and well, that would actually be more helpful than waiting for a petition to be approved. That is if it ever does..
I'd like to see the voice dialer replaced, the wifi bug gone, an lte toggle, crt and overscroll animations, and the sense 4 launcher. I doubt we'll ever see that from at&t or HTC but hopefully a developer on here can make that happen.
Sent from my HTC PH39100 using XDA
I can't root or anything because all of the methods here require a computer which I don't have. I'm sorry but I'm really pissed because I'm on stock ics and a lot of my payed apps now lag as well as free ones. My wife's pantect burst puts my phone to shame with no lags ever. On stock my phone is crap.
Sent from my HTC PH39100 using Tapatalk 2
Have you tried a factory reset and reinstalling? Only thing I'm experiencing lag with is several third party keyboards and that's an ics issue. All apps run fine on my phone and its fast. Overall if we just had an lte toggle I'd be happy
Sent from my HTC PH39100 using XDA
dfella30 said:
I can't root or anything because all of the methods here require a computer which I don't have. I'm sorry but I'm really pissed because I'm on stock ics and a lot of my payed apps now lag as well as free ones. My wife's pantect burst puts my phone to shame with no lags ever. On stock my phone is crap.
Sent from my HTC PH39100 using Tapatalk 2
Click to expand...
Click to collapse
You can root without a computer. Just need a microSD.
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Cor-master said:
Have you tried a factory reset and reinstalling? Only thing I'm experiencing lag with is several third party keyboards and that's an ics issue. All apps run fine on my phone and its fast. Overall if we just had an lte toggle I'd be happy
Sent from my HTC PH39100 using XDA
Click to expand...
Click to collapse
You haven't run into the issue yet because I thought everything was fine to, until I reached a new level in a game or so. Everything was ok until I brought a machine gun in contract killer zombies.
Sent from my HTC PH39100 using Tapatalk 2
Really? My Vivid runs so well stock that I havent bothered even to root it
I agree with MC3 lagging. Prolly Gamelofts fault since it chokes on my buddies ATT Note and Skyrocket (same SoC) but all the rest run flawlessly like Dead Space, Riptide, Nba Jam, Shadowgun, Sonic Episode 4, GTA3 etc.
Otherwise, im really happy
Sent from my HTC PH39100 using Tapatalk 2
mike21pr said:
Really? My Vivid runs so well stock that I havent bothered even to root it
I agree with MC3 lagging. Prolly Gamelofts fault since it chokes on my buddies ATT Note and Skyrocket (same SoC) but all the rest run flawlessly like Dead Space, Riptide, Nba Jam, Shadowgun, Sonic Episode 4, GTA3 etc.
Otherwise, im really happy
Sent from my HTC PH39100 using Tapatalk 2
Click to expand...
Click to collapse
No its a 2D issue in the stock Rom, just install Restaurant Story. Unplayable, but on my wife's burst again smooth as butter. See all the thing I do on my suck
Sent from my HTC PH39100 using Tapatalk 2
Well I got an HTC flyer tablet that I play games on. I limit my phone to casual time killers
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Cor-master said:
Well I got an HTC flyer tablet that I play games on. I limit my phone to casual time killers
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Click to expand...
Click to collapse
Restaurant Story is as casual as it gets for me
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You can always ask some one who is trustworthy to do it for you like maybe a dev. Or a friend mate. Just a suggestion to root.
Sent from my HTC PH39100 using XDA
Try to factory reset, and reinstall u'r apk / rooting and used script like supercharger. Root doesnt need a computer, u can used zip file and place it on sd. Attempt to bootloader and it will automatically rooting yours.
Send From My HTC RAIDER 4G LTE + DarkRaider 1.4.2
Getting a new one in the mail and I'm not upgrading it until it gets fixed. Gingerbread is a more stable all around release. Just noticed as well HTC custom swype is not on ICS. Since ill have both versions ill post a review of both.
Sent from my HTC PH39100 using Tapatalk 2
All I can say is gingerbread is better in so many ways. Here's my list:
1. Battery is 50% better meaning I get twice as many hours on one charge.
2. Keybroad vibration doesn't glitch out. Meaning it vibrates on every keystroke.
3.All menus are the same color, green making the phone look better.
4.Apps load and respond a lot faster.
5. I have way more ram available almost a half a gig free
6. I have a lot more system settings available.
7. Sense is better, like the news app has a lot more options.
My list can go on, the only cons are the new features ICS has but I can use third party apps for some. ICS is slower and HTC released a poor update, I over the "i got ICS hype". It sucks, I have both systems side by side and tested them all day long. Sony was right gingerbread wins hands down. Now I'm happy with my phone.
Sent from my HTC PH39100 using Tapatalk 2
Yeah but the gingerbread launcher blows. You can't customize the dock, folder support is intact but not as refined and your forced to have 7 home screens whether or not you want them or not. Course you could always just use adw
Sent from my HTC PH39100 using XDA
I love that my phone never reboots or force closes apps, however my infuse 4g was faster in terms of touch response and battery life. Sometimes I feel like ics on the.vivid is a little slow
Sent from my HTC PH39100 using XDA
ICS was fast as hell when I first upgraded now it's gotten noticeably more laggy which is a bit odd. Maybe not laggy so much just losses smoothness at times.
Sent from my HTC PH39100 using XDA
Gingerbread to ICS felt like windows xp to vista.
Sent from my HTC PH39100 using Tapatalk 2

New phone :)

So basically, I'm going to get a note 2 in the next week or so, and I was going to sell my IncS. However, I realised how much I'd miss this xda community, so that's the reason I'm going to keep my phone as a media device for my future car just thought I'd let you all know how great this community is
Sent from my not so Incredible S
TaLEntZ96 said:
So basically, I'm going to get a note 2 in the next week or so, and I was going to sell my IncS. However, I realised how much I'd miss this xda community, so that's the reason I'm going to keep my phone as a media device for my future car just thought I'd let you all know how great this community is
Sent from my not so Incredible S
Click to expand...
Click to collapse
Well theres always the Note 2 section of XDA
anybody leave android for Windows Phone?
I'm wondering whether there is anybody who leaves android for windows phone?
skylanlan said:
I'm wondering whether there is anybody who leaves android for windows phone?
Click to expand...
Click to collapse
There are a number of people (i dont know them personally of course. We just see each other on another forum occassionally). When I asked him what for, he said Android is a bit unstable for him. He said his phone crashed in the middle of a business call or something important like that. So he went for a Windows Phone and its rock solid. He said it never crashed on him yet and I totally believe him. Windows Phone has always been quite solid and very reliable for day to day tasks like email, messages, dialing and the likes. The only thing lacking though, is the app store but he says it does not really matter. he uses his phone for work only so yea, does make sense that he would not care.
skylanlan said:
I'm wondering whether there is anybody who leaves android for windows phone?
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Click to collapse
Tpbklake lol
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markj338 said:
Tpbklake lol
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Which one did he get? I've got one laying around. I admit it's rock solid stable. Running windows phone 7.8
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naathaanb96 said:
Which one did he get? I've got one laying around. I admit it's rock solid stable. Running windows phone 7.8
Sent from my GT-I9300 using xda premium
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Click to collapse
Nokia lumia 820 iirc
Is in his signature
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Need some advice

Hey guys and girls of the xda community
I just wanted some advice on flashing a custom rom if possible?
My doubts and concerns arose when my first HTC one wouldn't charge whatsoever, and since then I'm a little bit sceptical about flashing a custom rom in case it happens again in which case HTC or my network provider won't replace my phone again.
Is the whole "not charging" thing related to hardware or software?
Just wanted some advice before I get back "in the game" for the want of a better phrase
Thanks guys and girls
Sent from my HTC One using XDA Premium HD app
speedyjay said:
Hey guys and girls of the xda community
I just wanted some advice on flashing a custom rom if possible?
My doubts and concerns arose when my first HTC one wouldn't charge whatsoever, and since then I'm a little bit sceptical about flashing a custom rom in case it happens again in which case HTC or my network provider won't replace my phone again.
Is the whole "not charging" thing related to hardware or software?
Just wanted some advice before I get back "in the game" for the want of a better phrase
Thanks guys and girls
Sent from my HTC One using XDA Premium HD app
Click to expand...
Click to collapse
I've had my One 5 months now and when I got it I vowed to keep it stock.... a week later I was up and running with ARHD and have run every version since then without any charging issues. Don't know if this will help your decision.
rider5512 said:
I've had my One 5 months now and when I got it I vowed to keep it stock.... a week later I was up and running with ARHD and have run every version since then without any charging issues. Don't know if this will help your decision.
Click to expand...
Click to collapse
Thanks buddy I was running viperROM when the charging issue started and I'm a bit apprehensive lol
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speedyjay said:
Thanks buddy I was running viperROM when the charging issue started and I'm a bit apprehensive lol
Sent from my HTC One using XDA Premium HD app
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Yeah I can understand that but my thinking is if it was rom related it would be all over the place here
rider5512 said:
Yeah I can understand that but my thinking is if it was rom related it would be all over the place here
Click to expand...
Click to collapse
So you reckon it was hardware related??
Sent from my HTC One using XDA Premium HD app
I don't think I could ever blame a charging issue on a ROM. And if it was somehow related you'd see it posted all over.
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speedyjay said:
So you reckon it was hardware related??
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Click to expand...
Click to collapse
I can't say one way or the other to be 100% sure.... wait and see who else reponds
I got my one in March 2013, flashed it to death, including GPe conversion.
Then after many months I got a charge problem.
Phone would charge extremely slowly when screen on, no more than 200 to 300mA.
My first thought was I had caused with error in flash. I had two genuine HTC charger, one new with HTC One and other from One X. Swapping chargers didn't help.
Eventually ordered another genuine HTC charger and cable,result charges at 800 to 900+ mA when screen on.
Problem solved: cost £16 ($25)
Sent from my HTC One using xda app-developers app
I have messed with with roms and jailbreaks a ton and have never had any issues that made me think I broke it. You probably had a hardware issue and were just hypersensitive. There are some software options on a few of the roms to allow quick charging. I bet you 10 to one you had a legit hardware issue or your charging gear was bad. The cords break all the time around the entrance to the phone....iphone android doesnt matter. They all fail to reenforce these areas of the chords. I would start there.
Sent from my HTC One using XDA Premium 4 mobile app

Volume up stops working.

Yesterday my phone's volume up stopped working so I googled to see if there was a fix. Some had suggested unticking fast start up and rebooting didn't work tried soft reset didn't work then later it just started working. So tried it again tonight and it's not working again, so does anyone else know if it's software or hardware or any suggestions of what to do thanks.
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Think it might be hardware because if you shake it it normally starts working again dreading having to send off for repair been reading about some real horror story's .
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cokey77 said:
Yesterday my phone's volume up stopped working so I googled to see if there was a fix. Some had suggested unticking fast start up and rebooting didn't work tried soft reset didn't work then later it just started working. So tried it again tonight and it's not working again, so does anyone else know if it's software or hardware or any suggestions of what to do thanks.
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
How about you try the built in diagnostics: in dialer type *#*#3424#*#* then select "Button Test" and run it.
cokey77 said:
Think it might be hardware because if you shake it it normally starts working again dreading having to send off for repair been reading about some real horror story's .
Sent from my HTC One using xda app-developers app
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Click to collapse
Yes going to try it but would that tell me anything useful apart from there's a problem with it never used it before.
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cokey77 said:
Yes going to try it but would that tell me anything useful apart from there's a problem with it never used it before.
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Click to expand...
Click to collapse
I guess if it fails the button press, then it's most likely a hardware fault, and not much you can do to fix it
It should still be under warranty so will take it back next week hopefully they can fix it but dreading handing it over incase it comes back in worse shape then when it went.
Sent from my HTC One using xda app-developers app
If anyone reads this from the UK what's the best way to send phone off for warranty repair through shop where i got it from phones4u or HTC UK or HTC international need some advice before it goes on it's journey for repair. Also time frames of how long it normally takes would be nice. Iam hoping they tell me to send it somewhere locally for repair but doubt it very much, had a Nokia years ago wich went to a local place for repair but don't think they do that now.
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