[SOLVED] HTC HD7 won't start after failed update (Step 9 of 10) , Phone is Dead - HD7 Q&A, Help & Troubleshooting

I tried updating my phone and it got stuck on step 9 which was the reboot process. and the screen was just white with the HTC logo.
It was stuck on this step for a good 3 hours so i assumed something was wrong. I cancelled the update and unplugged the phone from the computer and it was stuck on the HTC screen still so i took out the battery.
And when i put the battery back in and tried turning it on it wouldn't turn on. And so now it my phone won't even turn on! I'm very frustrated. I thought at first it was dead but when i plugged it in the charger the charging light won't even come on. Tried Wall Charger and Computer
Please someone help! I need a solution
(Problem Solved by Flashing the Set with RIFF Box)

Try to put into bootloader and flash a rom from an ruu. You'll start from scratch but if it works it works.
Sent from my HD7 using XDA Windows Phone 7 App

@ Reeg420
Thanks for the Reply Man, But i try to put the Phone in Boot loader by Pressing the Volume Down Key and Power Key But no respond from the Phone...
Please advise if i am doing it Correct.

Its not showing any sign on Power at all even when i plug it to the PC or wall socket charger.

Pretty sure that's how to put in bootloader. Try to take battery out out for like 2-3 minutes, put back in then try bootloader. Doesn't make sense since the Zune updates basically overwrites files to update, not like previous windows mobile updates that wipes the the phone then replaces everything. Keep trying. Is there a possibility the battery is dead?
Sent from my HD7 using XDA Windows Phone 7 App

tariqsdk said:
Its not showing any sign on Power at all even when i plug it to the PC or wall socket charger.
Click to expand...
Click to collapse
Whenever you update a phone and something goes wrong, it is always advised to make sure you DON'T remove the battery, especially while updating, if you hadn't removed the battery you could've ran the Windows Phone support tool. You have Bricked your mobile.
If there is no life not even charging you have bricked it.. Sorry to tell you this
You ain't the first person to brick your mobile and sadly you won't be the last
Quick Question: How were you updating your phone? via Zune client where it specifically says Do not remove the cable or battery.. Or via rom update manager for manually updating roms where it says the same thing? Hate to sound horrible but people should really pay attention to what it clearly states during updating..
Additional Info: Just thought id add and ask what you were updating, basically if you were updating either the bootloader or the radio (if these were in the update as well) you've bricked it, and with there being no life at all it tells me its dead and the cpu refuses to boot, the only way to bring it back from the dead is to JTAG it which I don't believe has been done for the HD7 yet and is a massive pain to do, Best thing you can do is send it in for repair and hope that they repair it, normally they don't

I was updating it through Zune, And it was stuck at step 9 and it was stuck like 4 hours.
Well it is is Bricked then i guess this is my Last windows Phone
I was happy with my iphone 4 but i don't know what strikes at my head that i decide to sell it and buy this stupid HD7 ( May be i am Stupid not the Phone)...
I will hit the Repair Market to get it fix through JTAG ( I search on Google and find that it's Possible for HD7) and update the thread later.
Wish me Good Luck

tariqsdk said:
I was updating it through Zune, And it was stuck at step 9 and it was stuck like 4 hours.
Well it is is Bricked then i guess this is my Last windows Phone
I was happy with my iphone 4 but i don't know what strikes at my head that i decide to sell it and buy this stupid HD7 ( May be i am Stupid not the Phone)...
I will hit the Repair Market to get it fix through JTAG ( I search on Google and find that it's Possible for HD7) and update the thread later.
Wish me Good Luck
Click to expand...
Click to collapse
I know iPhone 4's are perfect, I think Apple has 0% percent returns. Oh don't forget the bumper, they are so in season... and they help to prevent drop calls.
My guess is there is a reason for the 4 hour update, possibly the phone got disconnected breifly during the update... that happens and the phone will just sit there and never finish. I have a few micro USB cords and they seem to be a bit prone to faluire after months of use. My nephew, who is 19... and well as careless as a 19 year old was holding the phone in his hand did just that, almost bricked his. Fortunately for my nephew the 7720 update program had already copied everything to the phone and it was during the reboot so it updated anyway.

Well the Update is...
Here in Kish Island, No Repair Shop has that RIFF Box to do the Repair and One Guy has promise to do the Job in one week, So i Guess i have to wait till then and Manage on my all time Rough and Tough Nokia E5....

Yes, its Alive Again...
With the help of RifF box and 50 Bucks, its up and running again with all of my Data and apps,
i am thinking again about updating it on Mango update....What do u guys think should i give it a try?

Can you please help me? i have same problem, i am in Tbilisi, and here repair markets could not fix my problem...
Can you please give me any info about that market?
did they had problem about imei repair? here is this problem and we can not fix it yet...

qarsaoti said:
Can you please help me? i have same problem, i am in Tbilisi, and here repair markets could not fix my problem...
Can you please give me any info about that market?
did they had problem about imei repair? here is this problem and we can not fix it yet...
Click to expand...
Click to collapse
Dear, I am afraid that i can't help you a lot on this as i just ask the repair shop and they said that they can fix it with the help of some hardware called RIFF Box and they did in few hours. Just to be noted that they have to disassemble your phone to so that.
regarding IMEI problem i have no idea too. Best of Luck and i can understand your feelings.

tariqsdk said:
Dear, I am afraid that i can't help you a lot on this as i just ask the repair shop and they said that they can fix it with the help of some hardware called RIFF Box and they did in few hours. Just to be noted that they have to disassemble your phone to so that.
regarding IMEI problem i have no idea too. Best of Luck and i can understand your feelings.
Click to expand...
Click to collapse
i heve the same problem and i have riff box
can u tell me how to repair my phone
thx

i did not fixed my phone problem yet, and he does not know how to fix it, he repaired it in market..

no solution to repair such phone ??

HTC HD7 is dead due to update failure step 9.
hi tariqsdk,
Even my HTC HD7 is dead by the same reason as yours.
Can you plz help me out to get my phone alive?. I m currently in Singapore.
Please send me your valuable info.
Thanks
Uday
---------- Post added at 04:45 PM ---------- Previous post was at 04:41 PM ----------
hi tariqsdk,
Even my HTC HD7 is dead by the same reason as yours.
Can you plz help me out to get my phone alive?. I m currently in Singapore.
Please send me your valuable info.
Thanks
Uday

Dear all,
to be honest my phone is dead again when i try to do some ****ty update .....
i am trying to find someone to do this again. i will update accordingly soon.

I have the same problem
Hi, I have the same problem and my phone's been dead for 3 months now
I went to a repair shop in Cairo, and they did the JTag thing, but he was unable to download or install the right ROM... Everytime he tries installing a different ROM it fails and he has to start all over again.
Do you know where I can find/download the ROM that works with my T-Mobile HD7 after we do the JTag?

Still no Update....

Hey where you find a RIff box in Pakistan , I've half bricked my phone

Related

[Q] X8 Totally Dead!!

Hi, I hope someone can help
My X8 is 2 months old and has the latest Sony software installed. I installed xrecovery and messed with a few roms but decided that the standard software was good enough for me.
A couple of days ago, I took my phone out my pocket and it was totally dead. I replaced the battery (thinking android had crashed) and still no luck.
Once I got home I tried the charger and connecting to a PC, but still no charge light and phone seemed dead. I left it on charge for a day and no luck.
Contacted Sony and they said try the emergency update software, which of course did nothing.
I have had a few android phones and never seen this happen. I have tried removing the memory card and sim and no difference.
Is there some key combination (pushing the back key I know that one) that would help?
Has anyone else had this happen to them?
I've already had the same situation. The second day after I bought my x8, my phone was dead (don't know why). So I decided to go to the shop and I asked to replace my x8 by a NEW x8. And I'm now with my new X8 and since that day I use my x8 without problem So I advice you to go to the phone shop and get a new X8
Sent from my X8 using XDA App
This happened to my friend with his x10 mini.he just left it and tried to turn it on after two days and it worked.
Have you tried to use the repair from SE PC Companion, and when asked to, plugin your phone and keep pressed the back key until the green light comes up?
It's the only recovery method that I'm seeing
Thanks i have already sent it away to Sony. Hopefully ill get a new phone unlocked. When I get a reply from the service center, ill post what happened to it.
Thanks to all that replied
Dringie said:
Thanks i have already sent it away to Sony. Hopefully ill get a new phone unlocked. When I get a reply from the service center, ill post what happened to it.
Thanks to all that replied
Click to expand...
Click to collapse
u might get a new device with a cypress digitizer then you will be thankful that this one got fried
deym, my phone is bricked also.after running the bootloader it did not work
athrun0714 said:
deym, my phone is bricked also.after running the bootloader it did not work
Click to expand...
Click to collapse
Then credit yourself in this thread together with the date code to add a further entry to the list.

Raider doing nothing ! HELP !

I have been working with android phones for over a year now and have never had this happen ! I went to the software update in the phone and clicked check now button and it said software update available. So I went ahead and downloaded the software and when it was finished downloading went ahead and started the install and left the phone when I came back to it the screen was black and nothing was happening ! By the way I left the phone for at least 2 hours so I tried turning it on and got nothing I put usb to see if it needed to charge and got orange light but still not turning on. Tried to go into fastboot power volume down and got nothing what is going on with this device why won't it turn on ? What can I do to fix this ? please help me !
Thank you in advance for any help I can get !
Maybe the battery is dead, I'd try a noun charged battery and see if it works then.
Bigtjmc said:
Maybe the battery is dead, I'd try a noun charged battery and see if it works then.
Click to expand...
Click to collapse
No it is not the battery as it will light the back lights when I plug in the usb cord and it also shows the orange charging light until it is fully charged I have now tried the unbricking process but the computer can not see the phone I have to fix this thing soon or else I will have to buy a brick for more than it is worth !
Please if there is anyone who can help me solve this I would be very grateful !
Have you tried to get in hboot ? pull the battery Hold Vol - and then pwr till it opens h boot .
Bigtjmc said:
Have you tried to get in hboot ? pull the battery Hold Vol - and then pwr till it opens h boot .
Click to expand...
Click to collapse
Yes as I have said I tried to use vol - + pwr but I get nothing but back light or just nothing at all !
Dang , well there is a tread on unbricking the vivid , I think its called the unbricking project or something like that if you wanna check it out maybe it can help , if ya can't find it I will try and link it for ya just lmk , I'm the mean time maybe some of the other guys can help .
Bigtjmc said:
Dang , well there is a tread on unbricking the vivid , I think its called the unbricking project or something like that if you wanna check it out maybe it can help , if ya can't find it I will try and link it for ya just lmk , I'm the mean time maybe some of the other guys can help .
Click to expand...
Click to collapse
Yes I have tried the unbricking and it can not find bricked device ! This is driving me crazy ! I don't need a brick I have a wood house and fireplace needs no repair I would like phone back !
just one thing I didn't ask , you did pull the battery and tried to hboot ? I know that may be a dumb question but its worth a shot .
Bigtjmc said:
just one thing I didn't ask , you did pull the battery and tried to hboot ? I know that may be a dumb question but its worth a shot .
Click to expand...
Click to collapse
I do believe that to get into H-boot with this device you have to remove the battery ! So to answer your question yes I did pull the battery then tried to get into H-boot. And I think that I have also stated that I have been working with android phones for over a year but I think it has been more like two and have rooted and sim unlocked many androids so for this to happen to me at this point is just not acceptable I have a clean record as far as bricks go and would like to keep it like that I have even unbricked phones for people that have bricked them ! Thanks to xda and others for all the help along the way ! I hope someone here can help me solve this !
I did read the first post but it was a few days ago so I have forgotten some , I'm just trying to come up with anything I can to help so I guess I am at a loss and can't help in this situation but I'm sure some one can and hopefully they will .
Good luck hope you get it fixed .
Bigtjmc said:
I did read the first post but it was a few days ago so I have forgotten some , I'm just trying to come up with anything I can to help so I guess I am at a loss and can't help in this situation but I'm sure some one can and hopefully they will .
Good luck hope you get it fixed .
Click to expand...
Click to collapse
I must thank you for trying and I appreciate the fact that you took the time to respond I also wish that you could have solved this for me but it looks like we both don't know what to do ! Is there anyone else out there that can help ! Or even tell me if I am wasting my time and to put my first brick in the wall ?
Well...im assuming you were stock since you were doing a software update...
So why don't you just send it to HTC? They have a year warrenty on every device that should cover this since it is a software update malfunction...even if it was rooted with custom Roma and a different hboot, they likely wouldn't even know since you can't even get to hboot
Sent from my HTC PH39100 using Tapatalk 2
mg2195 said:
Well...im assuming you were stock since you were doing a software update...
So why don't you just send it to HTC? They have a year warrenty on every device that should cover this since it is a software update malfunction...even if it was rooted with custom Roma and a different hboot, they likely wouldn't even know since you can't even get to hboot
Sent from my HTC PH39100 using Tapatalk 2
Click to expand...
Click to collapse
This might be an option but I don't know if bootloader was unlocked and don't know if they can tell if it was or not ? And this is not my phone just doing this for a friend and still haven't told her that her phone is a brick ! Sending it to htc would take weeks if not months and she was thinking I would have already returned the phone to her two days ago ! Pulling my hair out and banging my head against the wall needing fix for this !
pimpcorey said:
This might be an option but I don't know if bootloader was unlocked and don't know if they can tell if it was or not ? And this is not my phone just doing this for a friend and still haven't told her that her phone is a brick ! Sending it to htc would take weeks if not months and she was thinking I would have already returned the phone to her two days ago ! Pulling my hair out and banging my head against the wall needing fix for this !
Click to expand...
Click to collapse
They won't be able to tell since you can't get in hboot...and it wouldn't take long at all...all they would do is send you a replacement after they receive yours...tjeyre not gonna thoroughly.examin it...they don't have the time...they go through hundreds if not thousands of replacements everyday
Anyways...your friend would have to send it in since its her phone...just let her decide...don't think there's much else.you can do
Sent from my HTC PH39100 using Tapatalk 2
I don't know what carrier your friend is using and how long she's had it but att gives me a yr and will send me a refurb and it only takes a day or so to get
mg2195 said:
They won't be able to tell since you can't get in hboot...and it wouldn't take long at all...all they would do is send you a replacement after they receive yours...tjeyre not gonna thoroughly.examin it...they don't have the time...they go through hundreds if not thousands of replacements everyday
Anyways...your friend would have to send it in since its her phone...just let her decide...don't think there's much else.you can do
Sent from my HTC PH39100 using Tapatalk 2
Click to expand...
Click to collapse
Well I have contacted HTC and this was there response
"Dear My Name,
I am sorry to hear your device is no longer powering on after an update. I will be glad to assist you with this.
Can you press and hold the power button for about a minute to see if the device will power on? If this does not work, try removing the battery and then place the battery back in the device and try to power it on.
If this does not resolve the issue, My Name, we will need to perform a factory reset. Please note that this procedure will delete all personal data, customizations, and files from your Vivid, so be any information on the device that is not already backed up will be permanently deleted. If you have an SD card in the device, please remove it prior to factory resetting.
1. With the phone turned off, press and hold the Volume Down button, and then briefly press the Power button.
2. Wait for the screen with the 3 Android images to appear, and then release the Volume Down button.
3. Press Volume Down to select Clear Storage or Factory Reset, and then press the Power button.
.
Once the factory reset it complete, the device should power on and then will prompt you to set the device up with your email accounts, etc. If this does not resolve the issue you will need to speak with your carrier for more information on having your device repaired. They will be able to answer any questions you have about the warranty and repair process.
If I have successfully answered your questions, I would like to invite you to participate in our customer satisfaction survey about your experience with HTC Technical Support. Corey, you will need to close your ticket with us and you should receive a pop-up asking if you would like to take the survey. To do this, please follow the link below to reply to this message and select "Close" next to "Action" to close out the ticket and the pop-up should appear asking you to take the survey. I hope you have a great week!
LOL I think htc thinks I'm a noob ! But joking aside looks like I have to contact Bell Canada and see if they are going to replace the device or maybe they will want me to do a factory reset as well lol I will keep you updated ! Thank you all for your suggestions and if there is anyone that can tell me how to fix this thing you would be saving me a whole lot trouble !

Xperia Z confusing problems, please Help me.

Hello !
A few weeks ago my XZ fell down and the display (glass,lcd,touch) was broken so i had to fix it. I decided to fix it by myself, i bought a display and started to do it on my own. Everything went fine. After I finished i wanted to charge my phone and the red (bright) led was on. I knew, that this was the symbol for charging so i was happy and waited a few minutes. But my phone never went on, there was no Sony Logo, no battery logo, nothing, no vibration. I decided to take another look into my phone, and checked if anything wasn't right reconnected, but everything was correctly. With still no success i thought, the battery was dead (because it lay down about 4 weeks with no power) and ordered a new battery. I inserted the battery, but all i got was this damn constant red light. (at the beginning its a bright light and then switches to a darker light).
I read about 5 Million forums and got in contact with flashing my device. First i tried it with the Companion (no success), later with flashtool (no success).
All i have to say is that, i dont even now if my screen is working, i easily come in fastboot/flashmode and i'm definitly at the end of my possibilities. I need someone's help, and if you say my phone is completely damaged, then please say, so i can stop working on this matter and sell it!
Thank you very much, and sorry for the long read.
Giasab said:
Hello !
A few weeks ago my XZ fell down and the display (glass,lcd,touch) was broken so i had to fix it. I decided to fix it by myself, i bought a display and started to do it on my own. Everything went fine. After I finished i wanted to charge my phone and the red (bright) led was on. I knew, that this was the symbol for charging so i was happy and waited a few minutes. But my phone never went on, there was no Sony Logo, no battery logo, nothing, no vibration. I decided to take another look into my phone, and checked if anything wasn't right reconnected, but everything was correctly. With still no success i thought, the battery was dead (because it lay down about 4 weeks with no power) and ordered a new battery. I inserted the battery, but all i got was this damn constant red light. (at the beginning its a bright light and then switches to a darker light).
I read about 5 Million forums and got in contact with flashing my device. First i tried it with the Companion (no success), later with flashtool (no success).
All i have to say is that, i dont even now if my screen is working, i easily come in fastboot/flashmode and i'm definitly at the end of my possibilities. I need someone's help, and if you say my phone is completely damaged, then please say, so i can stop working on this matter and sell it!
Thank you very much, and sorry for the long read.
Click to expand...
Click to collapse
Bro i think the problem is with your display. I think it not installed properly.
Ess Arr said:
Bro i think the problem is with your display. I think it not installed properly.
Click to expand...
Click to collapse
Are you sure ? Because i followed a video and it was very easy.. but somehow you could be right. I will check another video and going to do it again. Thanks for your advice.
Same problem is here but vibrations are there
Sent from my condor using XDA Free mobile app
---------- Post added at 04:47 PM ---------- Previous post was at 04:46 PM ----------
PlZ help
Sent from my condor using XDA Free mobile app
Maybe motherboard got damaged or check the connections
I checked again my inner phone and, okay im new in fixing phones, but it seems to me that nothing got damaged, everything looks fine, the flex bands don't look different as they are shown in the videos. The connections are 100 % connected. But i have to admit: New battery -> not working, check connections -> all are stable , PC companion repair -> nothing. After all i think i destroyed something but i cant figure out what. On Monday i'll go to a repair shop and let them check what's the issue. If somebody has another idea, please let me know, i will try to repair it then.
Giasab said:
I checked again my inner phone and, okay im new in fixing phones, but it seems to me that nothing got damaged, everything looks fine, the flex bands don't look different as they are shown in the videos. The connections are 100 % connected. But i have to admit: New battery -> not working, check connections -> all are stable , PC companion repair -> nothing. After all i think i destroyed something but i cant figure out what. On Monday i'll go to a repair shop and let them check what's the issue. If somebody has another idea, please let me know, i will try to repair it then.
Click to expand...
Click to collapse
hi , maybe try to boot into fastboot or flashmode and see if flashtool detects them
danishaznita said:
hi , maybe try to boot into fastboot or flashmode and see if flashtool detects them
Click to expand...
Click to collapse
Hey thanks for answering! As i mentioned in my starting post, my PC detects my phone without any problem. I also used PC Companion to repair my phone. So i dont think it's a software matter. Also Flashtool detects my phone, i could even install a new software.
But i gave my phone today to a repair shop, they'll analyse the problem... for 20€.
I'll tell you what exactly is damaged in a few days if somenone has the same problem like me.
I destroyed the Display Connector. Sold my phone for around 40 euro. -.-

Urgent help needed! Not able to turn on my HTC One M7

Hello everyone, I am from India and My HTC One is rooted, unlocked and international version.
I am in an urgent need of help as I am not able to figure out what has happened to my HTC One M7 and due to that don't know what to do next.
So all this happened last night, that is, 20th of February.
I have Insertcoin-7.1.3-REPACK-M7_UL_L50_SENSE70_MR_HTC_Europe_7.19.401.2 ROM with Elementalx kernel, installed on my device.
I was uninstalling few apps from my device, during the procedure it started to hang so I had to restart it then again I continued uninstalling another app or the same app if it didn't uninstalled due to hang. This hanging thing happened for about 5 or 6 times as I was removing so many apps! So I restarted it for about 5-6 times and after uninstalling all the apps that I didn't needed, I opened avast antivirus cleanup app to free up the space covered by junk files. and during its procedure, again my htc got hang and I again tried to restart it and since then I am not able to switch it on, the only response that I can get it after pressing the power button, it boots upto the HTC logo then nothing happens! and when I tried to go into recovery and install a fresh rom, I easily get into bootloader menu and the volume key works fine as navigation but as soon as I tried to go into recovery by pressing power button, it hangs, I also tried to do a factory reset from the bootloader but same thing, its hanging. And when I plug it in charger, the led keeps blinking. I don't know what's wrong and what to do next. I have learned a lot from XDA, I hope you guys can help me out! thank you in advance.
srzdarksoul said:
Hello everyone, I am from India and My HTC One is rooted, unlocked and international version.
I am in an urgent need of help as I am not able to figure out what has happened to my HTC One M7 and due to that don't know what to do next.
So all this happened last night, that is, 20th of February.
I have Insertcoin-7.1.3-REPACK-M7_UL_L50_SENSE70_MR_HTC_Europe_7.19.401.2 ROM with Elementalx kernel, installed on my device.
I was uninstalling few apps from my device, during the procedure it started to hang so I had to restart it then again I continued uninstalling another app or the same app if it didn't uninstalled due to hang. This hanging thing happened for about 5 or 6 times as I was removing so many apps! So I restarted it for about 5-6 times and after uninstalling all the apps that I didn't needed, I opened avast antivirus cleanup app to free up the space covered by junk files. and during its procedure, again my htc got hang and I again tried to restart it and since then I am not able to switch it on, the only response that I can get it after pressing the power button, it boots upto the HTC logo then nothing happens! and when I tried to go into recovery and install a fresh rom, I easily get into bootloader menu and the volume key works fine as navigation but as soon as I tried to go into recovery by pressing power button, it hangs, I also tried to do a factory reset from the bootloader but same thing, its hanging. And when I plug it in charger, the led keeps blinking. I don't know what's wrong and what to do next. I have learned a lot from XDA, I hope you guys can help me out! thank you in advance.
Click to expand...
Click to collapse
Post the output of "fastboot getvar all", "fastboot oem dmesg" and "fastboot oem last_dmesg"
alray said:
Post the output of "fastboot getvar all", "fastboot oem dmesg" and "fastboot oem last_dmesg"
Click to expand...
Click to collapse
I tried all of these, Nothing worked out.
I mean, My cmd screen just keep showing < waiting for device >
srzdarksoul said:
I tried all of these, Nothing worked out.
I mean, My cmd screen just keep showing < waiting for device >
Click to expand...
Click to collapse
is your phone detected by your computer when its booted in bootloader / fastboot usb mode (check in your Windows device manager).
If you can , post a screenshot of your device manager with the phone connected and booted in bootloader / fastboot menu)
alray said:
is your phone detected by your computer when its booted in bootloader / fastboot usb mode (check in your Windows device manager).
If you can , post a screenshot of your device manager with the phone connected and booted in bootloader / fastboot menu)
Click to expand...
Click to collapse
In my device manager, It is showing "QHSUSB_DLOAD", any idea what it means?
srzdarksoul said:
In my device manager, It is showing "QHSUSB_DLOAD", any idea what it means?
Click to expand...
Click to collapse
Yes I know what it means, unfortunately. That basically mean you can throw it in a garbage can
QHSUSB_DLOAD can happen for known 2 reasons
You flashed an incompatible firmware and right after that it went it this mode - recoverable
It randomly went in this mode = hardware failure - unrecoverable/must replace the motherboard.
Since you were experiencing hangs when playing with files, I guess this is confirming an hardware issue, maybe with the EMMC.
alray said:
Yes I know what it means, unfortunately. That basically mean you can throw it in a garbage can
QHSUSB_DLOAD can happen for known 2 reasons
You flashed an incompatible firmware and right after that it went it this mode - recoverable
It randomly went in this mode = hardware failure - unrecoverable/must replace the motherboard.
Since you were experiencing hangs when playing with files, I guess this is confirming an hardware issue, maybe with the EMMC.
Click to expand...
Click to collapse
Damn! That's sad to hear, I think that the reason is the second one only because it's been few months since I have been using that ROM and KERNEL, and It was working smoothly, not even a single error occurred ever. any idea about how much does that motherboard cost? I bought my HTC for 43,000 INR in August 2014, that too the single sim version and currently dual sim version is coming for 24,000 INR so I am not in favor of investing a huge amount into it.
Don't Change the motherboard
srzdarksoul said:
Damn! That's sad to hear, I think that the reason is the second one only because it's been few months since I have been using that ROM and KERNEL, and It was working smoothly, not even a single error occurred ever. any idea about how much does that motherboard cost? I bought my HTC for 43,000 INR in August 2014, that too the single sim version and currently dual sim version is coming for 24,000 INR so I am not in favor of investing a huge amount into it.
Click to expand...
Click to collapse
Hey there,
Even I had the exact same issue(out of country device-stuck at boot screen-unable to enter boot loader mode-no solutions give above works)[/B] from the last one and half week. I gave the mobile to the HTC service center and today I got a call telling that the mobile's motherboard has to be replaced and since it is a out of country device, the change will cost INR.16,500
And so I told them to return my mobile.
So don't go for changing the motherboard and best is to try some alternatives like selling or repairing by ourselves.
Some one if you feel that there is way for this issue PLEASE post it. It will help us a lot........
Please guys IT IS URGENT......IT IS HELL WITHOUT A MOBILE U LOVE
gavaskar recharla said:
Hey there,
Even I had the exact same issue(out of country device-stuck at boot screen-unable to enter boot loader mode-no solutions give above works)[/B] from the last one and half week. I gave the mobile to the HTC service center and today I got a call telling that the mobile's motherboard has to be replaced and since it is a out of country device, the change will cost INR.16,500
And so I told them to return my mobile.
So don't go for changing the motherboard and best is to try some alternatives like selling or repairing by ourselves.
Some one if you feel that there is way for this issue PLEASE post it. It will help us a lot........
Please guys IT IS URGENT......IT IS HELL WITHOUT A MOBILE U LOVE
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Click to collapse
Hey! Thanks a lot for sharing your issue with me. I am thinking to first get it checked by the service center and let's see what they say and how much amount they ask for, I am in a favor of only investing 2-3k, not more than that. If they asked for more than 5k. I'll order motherboard directly or manage it from somewhere and will get it fixed from some local shop.
I love my phone but don't wanna invest much as I already have purple tint issue and I was thinking to get it repaired and now I've an another issue which should be fixed first.
srzdarksoul said:
Hey! Thanks a lot for sharing your issue with me. I am thinking to first get it checked by the service center and let's see what they say and how much amount they ask for, I am in a favor of only investing 2-3k, not more than that. If they asked for more than 5k. I'll order motherboard directly or manage it from somewhere and will get it fixed from some local shop.
I love my phone but don't wanna invest much as I already have purple tint issue and I was thinking to get it repaired and now I've an another issue which should be fixed first.
Click to expand...
Click to collapse
Ive seen some MB replaced for around USD 150-200$ so I wouldn't expect to get it repaired under 5000 INR
You can find a motherboard for the international variant around 95$ (6500 INR). Cheaper MB (around USD 60$) like the Sprint and Verizon variant won't fit in your phone. If ordering a motherboard online also make sure it was not salvaged from a blacklisted phone as the IMEI# is tied to the motherboard so if you change your MB you'll get a new IMEI and you don't want it to be blacklisted. If you never repaired a phone before then expect some more fees cause you will most likely broke something when disassembling it, like a lot of ppl did.
alray said:
Ive seen some MB replaced for around USD 150-200$ so I wouldn't expect to get it repaired under 5000 INR
You can find a motherboard for the international variant around 95$ (6500 INR). Cheaper MB (around USD 60$) like the Sprint and Verizon variant won't fit in your phone. If ordering a motherboard online also make sure it was not salvaged from a blacklisted phone as the IMEI# is tied to the motherboard so if you change your MB you'll get a new IMEI and you don't want it to be blacklisted. If you never repaired a phone before then expect some more fees cause you will most likely broke something when disassembling it, like a lot of ppl did.
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Thanks for the information and suggestion man, Really appreciate it.

Bootloop

hi, my Samsung Galaxy M21 has entered bootloop, and it does not even enter recovery mode, how do I fix it?
Is it stock? Any new software recently added?
Ever gotten wet or hard drops?
Try a hard reboot (simulates pulling battery).
Try pulling sim and SD card if any.
Thanks but these methods don't work, I'm trying to reboot via another phone with the bugjaeger app, in case you recommend other methods.
Firmware may be corrupted, possible hardware failure.
Try with charger connected.
Does it charge normally?
Try leaving it run until it auto shutdowns from low battery. Then charge to 50% and try.
Play with it...
does not recharge, do you have any other advice?
Possible C port or battery failure.
Failed battery, not enough current to fully boot.
Maybe a mobo failure.
If under warranty... time to send it in.
Ok, thanks for your help, the only hope not to send it to the service center, is to reset it through the hole on the outside of the phone, but I don't think it works. thank you again
Sorry of all the trouble you're having with it... and no easy fix.
@Ch Tech have you solved it, then?
I sent it for repair
I'm not sure if anyone here can help you if you don't say what you were doing before it got into a bootloop.
However, a lot of people are getting this after the latest updates.
So maybe stay away from the latest updates
Boot IC on Motherboard check if it is working by entering recovery of you can't try reset via download mode by flashing new rom.
Switching from 10 to 11 without data format could be the reason. Most M series devices has either PCB issue or Boot IC fried after updates.(only after one year)
Ch Tech said:
does not recharge, do you have any other advice?
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Late reply but see if it help anyone else out there
I sent him for assistance, but in the end they didn't make it either. So we bought an A21, hoping that this doesn't happen again. Thanks anyway
Ch Tech said:
I sent him for assistance, but in the end they didn't make it either. So we bought an A21, hoping that this doesn't happen again. Thanks anyway
Click to expand...
Click to collapse
Thats why I never update!
Thats their bizness, they sell devices then customer buys, then they send updates to brick the device, then customer buys new device and old device ultimately reaches back to factory as scrap, then they use the old parts to make a new device. So they win both way! (A little exagerrated but happens)

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