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I have been having with all the ROM's (and I have tried haykuro, JF, Rogers cyano, ramjet, virtudude etc. with the same error message 'cannot create the account, please try again later.'
Now, Moxier, RoadSync Beta and Touchdown all work just fine with the same inputs (SSL, exchange server name, user, passwd, domain etc.) I am giving the HTC mail app.
I Think the problem is ISA. My company uses ISA security.
All the 3rd party apps (Moxier, TD etc.) all support ISA, but I don't think the HTC mail app supports it.
Reason for this post is two-fold:
-I know there were/are others who are in the same boat, thought I'd at least pass this along
-Question is, the new Mytouch 3G announced clearly mentions Exchange support, so I am wondering how that can be since I have tried all variations/ROM's based on cupcake here already with no avail.
The only thing I haven't tried is the stock cupcake update which i don' think has Exchange? So does the MyTouch have a customized ROM or would ISA probably not work on MyTouch as well?
I am guessing the later?
KG
I think i know what is the issue, the account you are trying to create is Secured, and HTC mail client is not secured, and you will have the same issue with MyTouch 3G ,i tried it myself and i've got the same error (
kgdg said:
... the new Mytouch 3G announced clearly mentions Exchange support...
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Click to collapse
Where do you get this information? http://www.t-mobilemytouch.com/ does not mention Exchange support anywhere.
username issue
Hi,
Have a look at this Thread
There are some issues with the exchange client, it could also be your server setup, check out Brian's comments in the thread.
That might help.
Cheers,
Jon
Make certain you are on Exchange 2007, 03 has way too many issues w/mobile devices, 07 has many designs based around mobile.
About the Exchange thing:
I imagine they're using advertising speak to say that you can get your Exchang email - which is possible over IMAP (depending on your Exchange server settings, obviously).
From what I understand, Google won't allow the "with Google" tag on phones that include ActiveSync.
The MyTouch3G most definitely is "with Google". So it's probably the IMAP thing.
I think it is the ISA issue. I also have the same problem with the stock HTC activesync exchange software. ISA option is the only difference I notice between the stock HTC activesync and the 3rd party apps (touchdown, moxier, etc)
lancealtar said:
Where do you get this information? http://www.t-mobilemytouch.com/ does not mention Exchange support anywhere.
Click to expand...
Click to collapse
Here is where i saw it, under Communication, it says Exchange supported:
http://androidcommunity.com/wp-content/uploads/2009/06/t-mobile_mytouch_3g_fact-sheet_2.JPG
joners said:
Hi,
Have a look at this Thread
There are some issues with the exchange client, it could also be your server setup, check out Brian's comments in the thread.
That might help.
Cheers,
Jon
Click to expand...
Click to collapse
Jon, ya, i have tried everything on there....besides, i don't have a user/pwd issue, it just keeps saying 'Account cannot be created'.
ckrest said:
Make certain you are on Exchange 2007, 03 has way too many issues w/mobile devices, 07 has many designs based around mobile.
Click to expand...
Click to collapse
huh? this is not my decision to make. My company uses 2003, that's that. Dunno if/when they will upgrade to 2007, point was that 2003 works fine with Moxier, TD and Roadsync, that is all the other 3rd party apps work, only the HTC app doesn't work.
exchange contacts sync
Here is my issue with exchange. it sync all my contacts. after about a day, it comes back with 'client server conversion error' only way to fix it is to delete the account and start over. Any ideas on this one?
lancealtar said:
Where do you get this information? http://www.t-mobilemytouch.com/ does not mention Exchange support anywhere.
Click to expand...
Click to collapse
linked directly from this very link you posted:
http://www.informationweek.com/news/internet/google/showArticle.jhtml?articleID=218100660
where i work we use Zimbra which has an "exchange" server. It utterly fails on any HTC exchange support
touchdown works perfectly, iphone exchange works perfectly. Pre exchange works perfectly.
Right now this is the single biggest "fail" with android.
So anybody know if the Exchange s/w that comes with cupcake will do better than HTC's s/w? (i.e. will/does it have ISA access)?
It's too much work to try it out, would have to downgrade down to RC29->RC30->cupcake. And i would lose root?
I guess it would be too much to ask if someone on this board would be:
-running cupcake (stock)
-have an ISA exchange account to test with
*sigh*, this is literally the ONLY thing I hate about Android.
KG
kgdg said:
So anybody know if the Exchange s/w that comes with cupcake will do better than HTC's s/w? (i.e. will/does it have ISA access)?
It's too much work to try it out, would have to downgrade down to RC29->RC30->cupcake. And i would lose root?
I guess it would be too much to ask if someone on this board would be:
-running cupcake (stock)
-have an ISA exchange account to test with
*sigh*, this is literally the ONLY thing I hate about Android.
KG
Click to expand...
Click to collapse
there is zero support for exchange most official builds. the builds that do have it, use HTC's poor implementation.
mongofrye said:
Here is my issue with exchange. it sync all my contacts. after about a day, it comes back with 'client server conversion error' only way to fix it is to delete the account and start over. Any ideas on this one?
Click to expand...
Click to collapse
Here are some of my observations.
-JAC Hero - my HTC exchange works fine. Just can't seem to include original email in replies. I can't cut/paste either. No HTML.
**is this the same in Rogers builds?
-Dudes Rogers - wouldn't create account similar to you issue. Went back to hero.
JAC Hero - I reinstalled, but did not set up email durin begining phone setup. Later when configuring it would connect, show my folders, then fail to create account. I did a logcat and it is trying to delte an account that does not exist.
JAC Hero - reflashed and setup during phone setup and it works fine.
***anybody know the difference for HTC mail between Rogers and Hero??
I'd like to give Rogers a more solid try but need exchange.
-oldsk00lz
mongofrye said:
Here is my issue with exchange. it sync all my contacts. after about a day, it comes back with 'client server conversion error' only way to fix it is to delete the account and start over. Any ideas on this one?
Click to expand...
Click to collapse
I got the same issues that you have with contacts i have tried the ravenge rom, The dudes rom and they i end up with the same error client server conversation error, sometimes i get "error occurred on the computer running the exchange server" and the only way to get rid of it if to delete the account and try again i have 586 contacts... My colleague has a G1 and running any of the above mentioned Rom's he gets no errors he has 150 contacts.
It could be that its toooo many contacts for the sync to handle, i have created a new Exchange account imported my 586 contacts and i will let you know how it goes in a day.
I cant live without exchange!!!! and i don't fancy buying touchdown (even though it works really well)
help solving this issue will be higly appreciated
kgdg said:
So anybody know if the Exchange s/w that comes with cupcake will do better than HTC's s/w? (i.e. will/does it have ISA access)?
It's too much work to try it out, would have to downgrade down to RC29->RC30->cupcake. And i would lose root?
I guess it would be too much to ask if someone on this board would be:
-running cupcake (stock)
-have an ISA exchange account to test with
*sigh*, this is literally the ONLY thing I hate about Android.
KG
Click to expand...
Click to collapse
Then go get a Windows Mobile phone people are trying to help you, no need to be so impatient. Who can you really blame if it is a compatibility issue between Exchange 2003 and the app? HTC or your company for not keeping things up to date?
Also, I wouldn't say this thread belongs in Android development.
kicker1 said:
I got the same issues that you have with contacts i have tried the ravenge rom, The dudes rom and they i end up with the same error client server conversation error, sometimes i get "error occurred on the computer running the exchange server" and the only way to get rid of it if to delete the account and try again i have 586 contacts... My colleague has a G1 and running any of the above mentioned Rom's he gets no errors he has 150 contacts.
It could be that its toooo many contacts for the sync to handle, i have created a new Exchange account imported my 586 contacts and i will let you know how it goes in a day.
I cant live without exchange!!!! and i don't fancy buying touchdown (even though it works really well)
help solving this issue will be higly appreciated
Click to expand...
Click to collapse
NO luck with new exchange account and imported contacts help help help!!
kicker1 said:
NO luck with new exchange account and imported contacts help help help!!
Click to expand...
Click to collapse
I have the same problems... I have 138 contacts. I plan to back them up and strip there content down, like removing comments and contact images and see if that helps.
I just updated to JI6 Froyo (Cognition) and now I am unable to connect to my corporate email account. I get a warning message that states my phone does not support security policies. Not sure what's changed from the 2.1 to 2.2, but I do know my Corporate email does indeed work with 2.1 eclair. One thing to note is that my corporate email requires a 4 digit lock pin, perhaps this is whats causing the issue?
Can anyone provide any insight into what changes were made to the email client in 2.2 Froyo, and why exchange email is no longer supported (in this particular instance)?
Thanks in advance.
-Nova
You should try to delete the email client and install the cyanogen one. I think that'd what sherpa did for his ''rom''
Yay no more fc
I'm pretty new to Android (Blackberry and WinMO power user). I'm assuming I would need to remove the client via ADB commands? I feel like its probably better just to wait for CM6.1 to get ported to the captivate.
Have you tried beta 5.5? I just installed and it has a new email client. It has fixed the forward/reply issues for me. May solve your issues too.
Sent from my SAMSUNG-SGH-I897 using XDA App
Eclair never really supported security policies. Froyo does. You should set the PIN then readd the account and it should start working.
Or just break down and get touchdown. So much better than the stock client. Especially from an enterprise exchange admin point of view.
Sent from my GT-I9000 using XDA App
tytdfn said:
You should try to delete the email client and install the cyanogen one. I think that'd what sherpa did for his ''rom''
Yay no more fc
Click to expand...
Click to collapse
is there a pointer as to how to do this?
Hi,
I came from HTC desire, previously when I used with my office exchange, it managed to sync emails, calendar and contacts perfectly. However, when I changed to SGN, the following situation happen.
- Modify or cancel event from Outlook, phone doesn't get sync (even I sync manually few times), it is still displaying old info.
- Modify contact in Outlook, for example mobile number or name. Phone doesn't get sync and still display the old info.
- Modify contact in phone, for example company, Outlook doesn't get the updated info.
All above are done with process where sync is "triggered" successfully.
Did any of you encounter this problem? Any resolution?
I can't help you, but I'm having problems with email in my exchange account. I have everything set up the same as my last several Android devices, but I can't reliably receive new emails. Sometimes they'll be delayed by a day or so. It's almost like the email client is not using cellular data to update and only using wifi when the device is on. Anyone else have this problem?
maxh said:
I can't help you, but I'm having problems with email in my exchange account. I have everything set up the same as my last several Android devices, but I can't reliably receive new emails. Sometimes they'll be delayed by a day or so. It's almost like the email client is not using cellular data to update and only using wifi when the device is on. Anyone else have this problem?
Click to expand...
Click to collapse
Sounds like account & frequency settings than an issue. Have you verified them? Are you on mobile data all the time?
I'm finding that on occasion it stops syncing mail.. the moment you reboot OR go in and manually ask it to refresh it starts doing it normally again no problems...
I am also having the same problem .. However manually refreshing - sometimes still does not work. It is indeed - very annoying .. I believe the problem is in the Email.apk ..
still no solution found, apart from using different E-mail clients off the market, which work with various success ..
I've been through the settings many times but still have the problem. It just decides to stop syncing sometimes.
iivuch said:
I am also having the same problem .. However manually refreshing - sometimes still does not work. It is indeed - very annoying .. I believe the problem is in the Email.apk ..
still no solution found, apart from using different E-mail clients off the market, which work with various success ..
Click to expand...
Click to collapse
Any alternate email client you suggest? I start to miss HTC mail client.
Although a bit weird, but after flashing this rom (Cassie's XtraLiteRom KKA ThunderBolted! V2.2) it seem to work fine so far. Still observing and hope it does really work.
I am also using the same ROM - there was no improvement for me. I believe the problem is in the E-mail client. The one we have is version 3.0.0.1. Before on another Android phone I used 2.3.5. I tried to replace the new one with the old one - and then it works. The problem is however that the old one is not scaling up to fit the large Gnote screen. It is a lower resolution.
I tried many other e-mail clients - K-9, Kaiten (both of them could not connect to my exchange server (2010)), Moxier - for some reason crashed my contacts and then I tried TouchDown - which is kind-a good and in terms of connectivity - all worked fine - but there were some integration points that were not fit for my taste.
What I ended up doing was a bit weird - but so far works nicely. I downloaded Google Calendar Sync - which takes your Outlook calendar and syncs it with your Google Calendar. Then I downloaded GO Contact Sync Mod - and that does the same for the Outlook and Gmail contacts. So I have both of them running on my PC and they automatically sync Calendar and Contacts. This way - my phone get them through the Google account and .. a bonus is that I have a backup
To check e-mails - I use the IMAP functionality of K-9 as my exchange server doubles up as IMAP too. For the time being - that's OK for me - and I will be hoping that Google will fix up this E-mail client in the Ice Cream Sandwich .. let's hope it is not I SCREAM sandwich
Alternatively - one can use the old E-mail client - 2.3.5 .. for Contacts and Calendar only and use K-9 for the mail .. It is really a matter of preference
I noticed that this may work. Instead of using push notification, use interval sync. This seems to solve it?
It's really weird and I still can't figure out the root cause.
That's a good clue - it appears to fix it!
Iam using SGN with 500+ emails everyday! absolutely no problem at all. I have been user of XE, XL, Sensation etc I personally think this issue arises when data connectivity of the concern operator is down (GPRS / EDGE) however, on WIFI no issues at all
xircoms said:
Iam using SGN with 500+ emails everyday! absolutely no problem at all. I have been user of XE, XL, Sensation etc I personally think this issue arises when data connectivity of the concern operator is down (GPRS / EDGE) however, on WIFI no issues at all
Click to expand...
Click to collapse
Nope it's not the connectivity issue, it's the bug on push notification. Apparently this seems to be a bug in samsung, I didn't have issue in HTC previously.
After changing the push to interval pulling, it works perfectly fine now.
It might be related to 2.3.6 I recall having the issue on 2.3.5 and I'm pretty sure I saw it on my p1000 after I modded it.
My note is still stock.
Sent from my GT-N7000 using Tapatalk
I'm having problems with contact syncing between SGN and Exchange 2010. Create on phone or on Exchange - no way - no sync.
I'm on stock rom xxla6
Any ideas?
andrisd said:
I'm having problems with contact syncing between SGN and Exchange 2010. Create on phone or on Exchange - no way - no sync.
I'm on stock rom xxla6
Any ideas?
Click to expand...
Click to collapse
Forgot to add:
Mail and Calendar is sync'ed OK.
On Galaxy Tab with KRATOS 4.1 everything syncs fine with the same Exchange server.
hello all
i've had my phone since april and it's never disappointed me. i think everything works great on this phone and have had no problems
but recently the only way i can check me email is by going into the native email app itself and refreshing it.. same goes for gmail app and htc weather.. i've checked all the settings and there all set to push even when not at peak time but still doesn't make a difference.
could an app i've installed perhaps messed with the settings? is anyone else having 'syncing' problems and knows a solution?
please help if possible
had a look on google and doesn't seem to be a resolution (that i could find, anyway..)
:highfive:
Have you made sure that you have auto sync on? Go into sync & accounts and make sure that the accounts are set to sync
Sent from my HTCONE using xda app-developers app
This annoyed me back when I have a Nexus 4, and I assumed it was the Nexus, or android 4.2.2 but it occurs on the Gmail app in android 4.1.2 as well.
If you test the gmail app, by sending emails to gmail account, and waiting for it to notify you of the emails, it'll take an age, unless you go into the app and update it manually.
I have auto sync on and all my accounts are set to sync, it even shows that it syncs the gmail account regularly, but the app just doesn't push the mail to you.
Not sure what can be done about it, but simple tests will show it happens regardless of auto sync settings. I am considering using the Email app and pulling mail every 15 minutes.
I have the exact same problem, it seems to me it only occurs with Sense-apps, for me it was the mail first, then I noticed the weather as well so I checked Blinkfeed and all have the same behavior, they won't update automatically. On my homescreen the date and weather is still the one from yesterday.. Quite upsetting. Surely you can use 3rd party apps for all this if you depend on that updating by itself or you could do it manually, but it's still very much an issue for me so I've written to HTC yesterday, curious if they can help with this.
Ah thankyou for the suggestions all! So I had a fiddle round with everything, went into the Gmail app turned auto sync on.. But also realised I have the Trust Security app and it was measuring my data. I turned that off and ta da.. My push is working again! Anyway got a better suggestion for a security app!? Haha.
Honestly love this phone and HTC seem really great to me so far! So hope they reply to you.
Thanks again everyone hope it doesn't do this again I was getting really worried haha
sent from my glacier white HTC One ^.^
Hi guys,
I have an AT&T N6 and I'm trying to get my company exchange account setup on it. I'm able to successfully but when it goes to sync it just constantly force closes. Anyone else seen this?
No one else?
Hi,
Same problem here, Gmail started a crash report after trying to sync-loop like crazy with exchange, I had to use "Nine - Exchange ActiveSync" which fortunately works fine (I was using that app with my previous phone).
Nine is pretty awesome..... Just wish stock one would work to have everything in one spot. Oh well, I'm sure it will get fixed soon. At least I hope ?
Hi,
I received a gmail update yesterday, and now it' works fine, but I went back to nine because the gmail app doesn't have a unified inbox folder (I have a lot of folders in my exchange email lol)
What version of Exchange are you connecting to?
I have two Office 365 Exchange accounts on my phone, no bubbles no troubles.
you asked OP or me? , I am very sure that's in my case it's exchange 2010 (since I'm the server admin...)
anyways with the new Gmail, ver 5.0.1 (1618411), it's works fine and doesn't "force close-crash-loop" anymore.
mygti02 said:
Hi guys,
I have an AT&T N6 and I'm trying to get my company exchange account setup on it. I'm able to successfully but when it goes to sync it just constantly force closes. Anyone else seen this?
Click to expand...
Click to collapse
Had the same issue and switched to Nine. Now that it's fixed I don't think I'm going back. Nine is just so much better.
I had this same issues with my nexus the other night. Constantly force closed. Got so bad the power button and screen were unresponsive.
Sent from my SM-N900V using XDA Free mobile app