Related
Just thought I tell you that I cancelled my order for the 8 gig model post two days after I ordered it but then yesterday received an email stating that the thing was on its way over to me and arrived this morning???
Idk. Contact google again?
Sent from my Nexus 7 using xda premium
If you have not been charged then woo hoo
Jordanooo said:
If you have not been charged then woo hoo
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Click to collapse
+1 free Nexus 7? Unless Google storms your house...
Sent from my i777 using xda app-developers app
n7 delivered and your credit card charged: if you have a copy of order cancelation, use it for a chargeback with your credit card company. keep n7.
n7 delivered and you're credit card NOT charged: keep n7.
Good luck!
Let us know if you still got charged!
I tried to cancel my order but Google rep told me it had to be done within 60 minutes. It was nor really an issue because after I had bought a 16gig N7 at Sam's (saving about $20) the monet was not there for them to charge my account.
I called my bank and they told me there would be no nsf fee. No problems as far as I am concerned.
Google should fulfill pre-orders before sending them to retail outlets
Cen5
Sent from my Transformer TF101 using Tapatalk 2
If its free and you're not charged, why haven't you deleted this post yet??
skynoir said:
n7 delivered and your credit card charged: if you have a copy of order cancelation, use it for a chargeback with your credit card company. keep n7.
n7 delivered and you're credit card NOT charged: keep n7.
Good luck!
Click to expand...
Click to collapse
Steal N7? People have no morals or ethics. It's disgusting.
The Truth of the matter is Google specifically stated in their terms and conditions of sale that there were no cancellations. As you are unlikely to have cancelled by phone (because they wouldn't let you) you have probably just used the support web page and sent it in. That isn't valid, your order is still good.
Correct way to move forward now is to phone them and request a return which they have said they will do if you have not opened the package.
The important thing to realise is that right now you have the device you ordered. Google's card processing system is catching up. If you have not been charged you you will be soon.
glowworm62 said:
Steal N7? People have no morals or ethics. It's disgusting.
The Truth of the matter is Google specifically stated in their terms and conditions of sale that there were no cancellations. As you are unlikely to have cancelled by phone (because they wouldn't let you) you have probably just used the support web page and sent it in. That isn't valid, your order is still good.
Correct way to move forward now is to phone them and request a return which they have said they will do if you have not opened the package.
The important thing to realise is that right now you have the device you ordered. Google's card processing system is catching up. If you have not been charged you you will be soon.
Click to expand...
Click to collapse
I didn't think they're was a cancel online, I did mine by having them call me, and even the first rep didn't do that right.
Eventually I called back and a different rep said my request to cancel never happened even though the first rep days before said he did it.
Second rep did it again and sent it off to the appropriate people. 24-48 hours later, I received email confirmation including the order number, was cancelled.
Sent from my PC36100 using Tapatalk 2
WhiteiceDMSTech said:
Second rep did it again and sent it off to the appropriate people. 24-48 hours later, I received email confirmation including the order number, was cancelled.
Click to expand...
Click to collapse
In that case you have a good set of history to now request they come at their expense and pick it up and return your money (if charged).
It would be nicer if the delays were not 60 minutes ha as a result of the level of borkedness of this release! Good luck.
If it says it was cancelled, you will probably get a knock on the door from a UPS guy saying that you have a shipping request. You can either a) say no, keep the tablet, get charged or b) give it to him, wait 2 weeks, get a refund from google)
All you can do now is either return the package unopened to UPS (You have 5 days) or sell it on Ebay.
TahrirSquare said:
All you can do now is either return the package unopened to UPS (You have 5 days) or sell it on Ebay.
Click to expand...
Click to collapse
Why sell it? You would get less than you paid for it. Return it
dirtyfingers said:
Why sell it? You would get less than you paid for it. Return it
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Click to collapse
No way he can get less than what he paid for it, they're all selling for a profit now. plus he might get his money faster since google refund will take a couple of weeks. However if he doesn't sell it he's stuck with it.
dirtyfingers said:
Why sell it? You would get less than you paid for it. Return it
Click to expand...
Click to collapse
you can sell it for any price you want
glowworm62 said:
Steal N7? People have no morals or ethics. It's disgusting.
The Truth of the matter is Google specifically stated in their terms and conditions of sale that there were no cancellations. As you are unlikely to have cancelled by phone (because they wouldn't let you) you have probably just used the support web page and sent it in. That isn't valid, your order is still good.
Correct way to move forward now is to phone them and request a return which they have said they will do if you have not opened the package.
The important thing to realise is that right now you have the device you ordered. Google's card processing system is catching up. If you have not been charged you you will be soon.
Click to expand...
Click to collapse
Thanks for the reply
I contacted google last night and they said that they would send a email regarding shipping however, this has still not arrived. I then proceeded to put a complaint against google for ignoring my request for cancellation of the goods.
I bought this tablet in the UK so regarding googles policy it really does not matter if they stated "no Cancellations" as this wanders into the realms of "goods law" and statutory rights of the buyer.
I have told a friend at work that I have one for sale or return she stated that she wanted it at the cost £170. Shame, though it would have been nice to make enough extra on top for a cheeky pint!
Also forgot to mention I have already purchased the 16 gig variant through HMV at 190 quid. Also TESCO are selling these at 190 with the order number/discount voucher thing of TDX-KPHM if anyone else is interested.
If this is UK and you were charged, send it back under DSR within 7 days and they must refund you.
Daern
Sent from my Galaxy Nexus using Tapatalk 2
This thread is for people who ordered from the play store and have recieved their orders but cancelled and did not get charged. Do we have any lucky buggers that have managed to net one free because the way google are handling things i wouldnt be suprised if a few hundred slip through their pathetic delivery tracking system.
I doubt that will happen.
Sent from my GT-N7000
I would not be surprised if those people get an invoice and return shipping label in the mail. And then have to choose return or pay. Let alone if it was cancelled and the purchase does not say cancelled in Play store then technically Google covered the terms of the sale and could charge the credit card on file since they could show delivery of said product. Plus in its term of sale it states the cancellation period.
This thread will just bait people to debate. Seems trollish.
Sent from my Galaxy Nexus using xda app-developers app
I got a iPad 3 for free that way too, they sent me a replacement because my engraved one was delayed and I got refunded
Sent from my Nexus 7 using XDA Premium HD app
jsm7483 said:
I would not be surprised if those people get an invoice and return shipping label in the mail. And then have to choose return or pay. Let alone if it was cancelled and the purchase does not say cancelled in Play store then technically Google covered the terms of the sale and could charge the credit card on file since they could show delivery of said product. Plus in its term of sale it states the cancellation period.
This thread will just bait people to debate. Seems trollish.
Sent from my Galaxy Nexus using xda app-developers app
Click to expand...
Click to collapse
Do i look like a troll or trollish?
Its dishonest and borderline theft!
Were people really raised this way? No wonder the world is the way it is these days...
Compromise your honor for $200?? WOW!
czissis said:
I'm not a lawyer, but if I think this would qualify as an unsolicited good. In this case the recipient would not be held accountable for returning or paying for the device.
http://en.wikipedia.org/wiki/Unsolicited_goods
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Click to collapse
Is that for UK only? Also, isn't it somewhat solicited since one had ordered it and attempted to cancel after the specified cancellation period?
This thread is going to cause arguments for sure. Not as bad as the thread about retail FRAUD though...
raqball said:
Its dishonest and borderline theft!
Were people really raised this way? No wonder the world is the way it is these days...
Compromise your honor for $200?? WOW!
Click to expand...
Click to collapse
Agreed. I thought the same thing about the retail fraud one with the guy having a play store and Sam's club tab, inspecting them and just returning whichever one he doesn't want to Sam's club. I think it's actually a felony.
Shame.
tsk! tsk! tsk!
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
Welcome dishonest folks. C'mon in!
Sent from my Transformer TF101 using xda premium
r4d14n7 said:
Agreed. I thought the same thing about the retail fraud one with the guy having a play store and Sam's club tab, inspecting them and just returning whichever one he doesn't want to Sam's club. I think it's actually a felony.
Shame.
Click to expand...
Click to collapse
So buy 12 and return 11? Whats different about that?
Lol a free tablet is a free tablet ....like Google doesn't have more money then they will ever need . And not to mention I'm pretty sure Google is constantly stealing/viewing or information that's why u get ads similar to the things you talk about in your emails. Ppl just over look these things because they make great products
Sent from my HTC Sensation using xda app-developers app
czissis said:
I'm not a lawyer, but if I think this would qualify as an unsolicited good. In this case the recipient would not be held accountable for returning or paying for the device.
http://en.wikipedia.org/wiki/Unsolicited_goods
Click to expand...
Click to collapse
Correct, you are not a lawyer.
The "unsolicited goods" laws in some countries (USA for example, which is handled by the FTC) is explicitly written to cover receiving unordered products. It is not for "haha! you sent me something after I cancelled my order so I get to keep it for free!" type scenarios.
So, for example, if you signed up for a free product and they sent you something more with a bill/invoice. Or if you never ordered anything to begin with, but they sent you something and wanted you to pay for it. Or if you receive something (again, not ordered) and it was due to an honest shipping mistake*.
To the latter, you are still supposed to contact the merchant to let them know of the mistake, and give them an opportunity to correct it at zero cost to you (ie: paying for return shipping) within a reasonable amount of time. You can also make it clear that if they don't contact you about it within that time, you will dispose of the product in any manner you see fit.
While this part of it might be a stretch, it could possibly apply here. So if you did actually get an N7 by mistake after cancelling your order, and want to keep it with little risk, I would suggest sending a certified letter to Google with the content above. If they respond back saying to send it to them using a prepaid shipping method, you should do so. Otherwise, while it wouldn't be considered "fraud" since it was their mistake, it could be considered theft of goods, since you did in fact order the product, they still sent it to you due to an honest mistake, they later tried to get it corrected, and you refused.
Or, you could just stay quiet and hope they don't contact you about it - if you are so inclined.
But in the end, if they do contact you to return the merchandise, I would recommend doing so.
On the invoice I received with my order, it had the device's serial number. They knew the device's serial number too, when I rang up and started the RMA process. Google know where each device has been shipped to, so I doubt very much that they'll do nothing and let people keep free tablets. Also, as stated on the support pages, they can remotely disable devices.
I can't wait to fast forward a couple of months, and the "Google just charged my credit card for a tablet I didn't return " threads start.
Sent from my Transformer TF101 using xda premium
For those of you who have done this ....you may feel you have been "lucky" but the one thing you don't have is honor.
Stealing is stealing is stealing.
Sent from my SAMSUNG-SGH-I747 using Tapatalk 2
I bet most of these people saying they compromised honor for a free tablet, are rooted and use a tethering app.... Going around your companies Hot Spot Fee is stealing too...
How about the pots stop calling the kettle black
crazychef said:
I bet most of these people saying they compromised honor for a free tablet, are rooted and use a tethering app.... Going around your companies Hot Spot Fee is stealing too...
How about the pots stop calling the kettle black
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Click to collapse
Yawn...
I'm rooted and don't tether...
crazychef said:
I bet most of these people saying they compromised honor for a free tablet, are rooted and use a tethering app.... Going around your companies Hot Spot Fee is stealing too...
How about the pots stop calling the kettle black
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Click to collapse
:angel:
Normally, the SquareTrade warranty is $39.99 and $49.99 for the 8GB and 16GB models, respectively (all values in USD). If you buy the warranty through their Nexus 7 landing page (http://www.squaretrade.com/nexus7) you'll get $10 off, so $29.99 and $39.99. Offer expires 17 August 2012. The warranty is good for 2 years and includes accidental coverage from handling (spills, drops, etc.). They can also adjust the warranty to start when you actually received your Nexus 7, not when you purchased it.
Searched their site for a minute to get some details. There is no deductible for tablets. Shipping is free both ways. Once the parts and labor for any repairs reaches the original purchase price of the device, the contract is considered fulfilled. If it is damaged beyond repair, they will cut a check or make a paypal deposit in the amount of your original purchase price and consider the contract fulfilled. They guarantee 5-day turnaround. 5 days from when you ship the device to them, they will have it repaired and shipped back or pay you for the device. There may be other terms that I did not find on the site, or that I simply forgot but it sounds pretty good to me. I'll be purchasing a plan since I will soon have 3 kids under 3 years old. Who knows what's going to happen to my precious Nexus.
I just wanted to share this discount with you all since I haven't seen it posted yet. For those lucky enough to be able to find a one-time-use 30% off discount, thumbs up for you! I couldn't find any that weren't used so this is my best bet.
Also noted that under the pull-down for Maufacturer there is no Google, so I'm assuming te choice will be Asus.
r4d14n7 said:
Normally, the SquareTrade warranty is $39.99 and $49.99 for the 8GB and 16GB models, respectively (all values in USD). If you buy the warranty through their Nexus 7 landing page (http://www.squaretrade.com/nexus7) you'll get $10 off, so $29.99 and $39.99. Offer expires 17 August 2012. The warranty is good for 2 years and includes accidental coverage from handling (spills, drops, etc.). They can also adjust the warranty to start when you actually received your Nexus 7, not when you purchased it.
Searched their site for a minute to get some details. There is no deductible for tablets. Shipping is free both ways. Once the parts and labor for any repairs reaches the original purchase price of the device, the contract is considered fulfilled. If it is damaged beyond repair, they will cut a check or make a paypal deposit in the amount of your original purchase price and consider the contract fulfilled. They guarantee 5-day turnaround. 5 days from when you ship the device to them, they will have it repaired and shipped back or pay you for the device. There may be other terms that I did not find on the site, or that I simply forgot but it sounds pretty good to me. I'll be purchasing a plan since I will soon have 3 kids under 3 years old. Who knows what's going to happen to my precious Nexus.
I just wanted to share this discount with you all since I haven't seen it posted yet. For those lucky enough to be able to find a one-time-use 30% off discount, thumbs up for you! I couldn't find any that weren't used so this is my best bet.
Click to expand...
Click to collapse
I don't usually purchase warranties, but this looks pretty promising. I'll have to try this out when I buy my nexus 7 in august. Thanks
Worth Ave Group covers theft as well and costs $47.50 with 15% off coupon (15OFF).
http://www.worthavegroup.com/products/tablet-insurance/
You can usually find 20% off (which is what this offer is essentially) but they do 30% as well, and I know from working with them that they do pay. My daughter borked an old Nikon compact camera and we shipped it to them and they cut me a check for cost of the item. No fuss or muss.
jmcging said:
You can usually find 20% off (which is what this offer is essentially) but they do 30% as well, and I know from working with them that they do pay. My daughter borked an old Nikon compact camera and we shipped it to them and they cut me a check for cost of the item. No fuss or muss.
Click to expand...
Click to collapse
Squaretrade of Worth Ave?
sstuner said:
Also noted that under the pull-down for Maufacturer there is no Google, so I'm assuming te choice will be Asus.
Click to expand...
Click to collapse
Yes. Asus is the manufacturer. I love squaretrade. I buy all my warranties from them and use the 30 percent off code they send me. I got my warranty on my own Nexus 7 for the $34.99
Sent from my Nexus 7 using xda premium
TY SO MUCH! i just bought it , i was deciding if i wanted to earlier but when i saw discount i grabbed it right away!
clankfu said:
Worth Ave Group covers theft as well and costs $47.50 with 15% off coupon (15OFF).
http://www.worthavegroup.com/products/tablet-insurance/
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Click to collapse
Ah, nice! How are claims through them? Quick and hassle-free? That's the most attractive part of SquareTrade, to me. I'll check them out before I buy, though I've never needed theft/loss protection in the past. Thanks for the tip!
movieaddict said:
TY SO MUCH! i just bought it , i was deciding if i wanted to earlier but when i saw discount i grabbed it right away!
Click to expand...
Click to collapse
No problem! Took me a minute to find this discount as I don't think it's advertised anywhere on their site. I even looked up the normal costs and still saw no mention of it. $40 is worth it, I think.
r4d14n7 said:
Ah, nice! How are claims through them? Quick and hassle-free? That's the most attractive part of SquareTrade, to me. I'll check them out before I buy, though I've never needed theft/loss protection in the past. Thanks for the tip!
Click to expand...
Click to collapse
I haven't filed a claim with them but their reviews seem to be pretty good. You do have to submit a police report for instances of theft or vandalism and if your device is stolen from your car, there has to be signs of forced entry. Also, it doesn't cover loss, just theft.
Most premium credit cards like Discover or Amex have a 90 day accidental damage, or theft coverage policy automatically applied to purchases on the card. They also double the 1 year warranty to 2 years. I have used it before when my puppy chewed up a new pair of expensive exotic leather boots and the process was rather painless.
Personally, I'll probably take the risk on skipping a paid warranty. These devices have a pretty short lifespan for me before I rotate it out for the next newest thing.
Just purchased the warantee for my N7/16GB.
I'd really like to take advantage of this but if I bought my nexus 7 off of craigslist then am I straight out of luck? Not sure what the purchase date is and where it was purchased from (but it is an 8GB so it has to be from the Google Play Store right?) I also don't have the receipt.
The price went back up, but you said it's good till august 17th? I would love to get this, but only at the sale price...
Sent from my Nexus 7 using xda app-developers app
Solange82200 said:
The price went back up, but you said it's good till august 17th? I would love to get this, but only at the sale price...
Sent from my Nexus 7 using xda app-developers app
Click to expand...
Click to collapse
Me too. August 17? apparently not
It did show August 17, I tried to go thru my cached pages for yesterday but couldn't find it yet. I'll continue and if I find it, i'll post it and maybe you can call them up directly.
I never buy any extended waranty. In Canada there is a mandatory 1 year manufacturer waranty.If an electronic device does not die in the first year, it will most likely live it's designed life (there a a statistical probability for this). Most electronic devices "die" because they become obsolete not because they stop working. To pay $40 for a $200 device, is just trowing money out of the window.My 2 cents.
adit9989 said:
I never buy any extended waranty. In Canada there is a mandatory 1 year manufacturer waranty.If an electronic device does not die in the first year, it will most likely live it's designed life (there a a statistical probability for this). Most electronic devices "die" because they become obsolete not because they stop working. To pay $40 for a $200 device, is just trowing money out of the window.My 2 cents.
Click to expand...
Click to collapse
While I agree with you.... people don't buy this for the increased warranty, they generally buy it for accidental damage insurance.
adit9989 said:
I never buy any extended waranty. In Canada there is a mandatory 1 year manufacturer waranty.If an electronic device does not die in the first year, it will most likely live it's designed life (there a a statistical probability for this). Most electronic devices "die" because they become obsolete not because they stop working. To pay $40 for a $200 device, is just trowing money out of the window.My 2 cents.
Click to expand...
Click to collapse
I have young children. I am careful, but sometimes I make mistakes. If something happens a year and a half from now, I would get the full purchase price back, even though the tablet would have depreciated in value.
Back when I had no kids, yes, I would consider it a waste. Now? Not so much. Thanks for your help though.
I just called Worth Ave. If My wife takes 1 single online course. They will give her a college bundle discount with a $25 dollar deductible for up to 4K of insurance!!!!
For...drum rolllllllll.......
$110 a year. She just has to be enrolled first. Unreal. Best deal EVER.
Oh...and after the course is done...we can keep the bundle package as long as we don't let it lapse year to year after that.
4K of insurance (laptop, phone, camera, lens) accidental damage, or theft...for $110 a year.
Done deal. Better than home owners insurance even.
You are welcome.
Oh...normally it costs about 100 per 1K of insurance per year AND $50 deductible.
So..for $800 it is around $80 a year and a $50 dollar deductible (without the college bundle).
sooo..you're saying this is better than asurion?
meccadon123 said:
sooo..you're saying this is better than asurion?
Click to expand...
Click to collapse
lol.
meccadon123 said:
sooo..you're saying this is better than asurion?
Click to expand...
Click to collapse
Asurion is $11 a month so $132 a year and $200 deductible.
Seriously...I don't work for these people..lol. But look at what I just found.
COUPON CODE: 15OFF
Policy 1 Edit
College Plus Insurance
1 Year Coverage
Coverage Amount: $2,000.00
Deductible Amount: $25.00
Price:
$72.00
-$10.80
$61.20
Processing Fee: $5.00
Total: $66.20
You can't go beneath 2K (so..laptop and cell phone coverage basically)
Seriously. Link below to the losses covered.
http://www.worthavegroup.com/college-plus (click on losses covered on right side)
I'm actually buying today for a 4K policy for $90 bucks. Today bad I didn't do this before my wife dropped the phone. But...anyway.
One thing to keep in mind is they do not cover theft unless a police report is provided and proof of burglary. They also do not replace lost phones.
Asurion is better in that since, but you definitely pay for it lol.
bullet2300 said:
One thing to keep in mind is they do not cover theft unless a police report is provided and proof of burglary. They also do not replace lost phones.
Asurion is better in that since, but you definitely pay for it lol.
Click to expand...
Click to collapse
Well..police report is no problem...but they don't replace lost phones?
Hmmmm.....
I will have to remember that. Once lost, I will be sure to file a police report for "missing and presumed stolen from the last location it was at" Even if that is my couch.
lol !!
ZenInsight said:
Well..police report is no problem...but they don't replace lost phones?
Hmmmm.....
I will have to remember that. Once lost, I will be sure to file a police report for "missing and presumed stolen from the last location it was at" Even if that is my couch.
lol !!
Click to expand...
Click to collapse
lol I suppose you can do that, but they specifically state they will not replace lost/stolen phones if "forced entry" is not apparent. (ie leaving it on your couch, or in an unlocked car). If your cars window is smashed, they will happily replace it if you file a police report haha. not sure your window will be worth it though.
bullet2300 said:
lol I suppose you can do that, but they specifically state they will not replace lost/stolen phones if "forced entry" is not apparent. (ie leaving it on your couch, or in an unlocked car). If your cars window is smashed, they will happily replace it if you file a police report haha. not sure your window will be worth it though.
Click to expand...
Click to collapse
So...If someone picks it up off the table in front of you..and leaves...and you don't notice until it's gone...and you file a report..they won't accept the claim?!
ZenInsight said:
So...If someone picks it up off the table in front of you..and leaves...and you don't notice until it's gone...and you file a report..they won't accept the claim?!
Click to expand...
Click to collapse
No, they would not help you at all in that situation. At least I think so... Here is their FAQ. Check the lost vs stolen:
http://www.worthavegroup.com/policy-faq
or rather, maybe you are right on that lol unless its stolen from a vehicle?? except you could jsut say it was stolen in plain sight. Not sure, but it is a bit touchy there haha.
ZenInsight said:
So...If someone picks it up off the table in front of you..and leaves...and you don't notice until it's gone...and you file a report..they won't accept the claim?!
Click to expand...
Click to collapse
Just called them. This applied to locking your car doors ONLY. Not anywhere else.
Lock your doors.
How much insurance do I need for my Note 2? I see on Sprint without an upgrade it costs $650. I'm guessing that amount?
EDIT: I can't buy anything more than $599 on a "cell phone". How do I get more?
EDIT 2: I called them. The most they offer on non-iphones is $599. So if you break your phone tomorrow, you'll have to pay the $50 deductible and then another $50 to buy the phone from Sprint. I'm guessing the price will go down eventually.
sparhawk6 said:
How much insurance do I need for my Note 2? I see on Sprint without an upgrade it costs $650. I'm guessing that amount?
EDIT: I can't buy anything more than $599 on a "cell phone". How do I get more?
EDIT 2: I called them. The most they offer on non-iphones is $599. So if you break your phone tomorrow, you'll have to pay the $50 deductible and then another $50 to buy the phone from Sprint. I'm guessing the price will go down eventually.
Click to expand...
Click to collapse
No. Don't do a phone only package. Do the College Plus package for a minimum of 2K. It costs like $65 a year and insure up to 2 thousand with a $25 dollar deductible.
Use code 15OFF on the site as well.
ZenInsight said:
No. Don't do a phone only package. Do the College Plus package for a minimum of 2K. It costs like $65 a year and insure up to 2 thousand with a $25 dollar deductible.
Use code 15OFF on the site as well.
Click to expand...
Click to collapse
But I'm not in college.
Sent from my Nexus 7 using xda app-developers app
sparhawk6 said:
But I'm not in college.
Sent from my Nexus 7 using xda app-developers app
Click to expand...
Click to collapse
You can take a single online course and be allowed to have the insurance.
You purchase the insurance and choose the closest college to you. Then you call them up and tell them what online course you are doing. they told me they didn't care if it was for Photoshop...Lightroom..an Adobe product....or a pottery class. I'm not kidding.
I think this thread has ran its course, along with its sales man.
Sent from my KFTT using xda premium
If this is legit, it is a great deal. Even though most homeowner policies do cover your mobile devices, you really never want to turn in a claim on that. I will be looking into this more, thanks for sharing!
shook187 said:
I think this thread has ran its course, along with its sales man.
Sent from my KFTT using xda premium
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Click to collapse
Hey senior member. Do you see how long I have been in XDA? Do you see how many threads I have posted? My wife shattered her phone. Want to see a pic of it? Not everyone is a scam artist working for a company dude.
|it's a good deal. You don't like it? Then ignore the thread. You got a better offer? Let me know cuz I haven't purchased it from them as of yet.
But don't troll in here assuming someone is trying to scam you just because they are discussing insurance for a PHONE unless you have something productive to offer..
Paranoid often?
Edit: I have renters insurance. Doesn't cover dropping your phone. And it has a $500 deductible. I know my stuff. I'm a research-a-holic.
By the way...this is post 666...don't mess with me. lol
So was the student quote you got to cover both you and your wife? I'm in the same boat as you, I want these things covered with a cheaper option than sprint is offering once I get my replacement.
I don't know how many people know this but google is now offering a free bumper with the purchase of any nexus 4 product. If you have bought your nexus 4 within the last 15 days, they'll give ya a free bumper! I just called them
Enjoy!
THEindian said:
I don't know how many people know this but google is now offering a free bumper with the purchase of any nexus 4 product. If you have bought your nexus 4 within the last 15 days, they'll give ya a free bumper! I just called them
Enjoy!
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Well done Google for looking after previous customers. I am waiting for the white to hit the UK store can't wait. No free bumper currently on the UK store for the black product so I guess the store may see the update next week.
I order another Nexus 4 on the 30th and they just told me the promotion started the 31st of May so I didn't qualify but they said they would look into it. Thanks for the tip though!
Sent from my Nexus 4
Just called them and they refuse to send me one since I purchased a black phone. Clearly in their FAQ and shows you get a black bumper free if you bought a black phone, or a white one, if you purchased the white version. I asked to speak with a manager or supervisor and I was transferred, rudely told the same thing. I explained that if I could just get a simple $20 refund, it'd be so much more easier on both ends than for us to have to ship items back and forth to one another.
They are offering me the option to return the phone and bumper I purchased just 3 days ago, minus shipping costs, and a 15% re-stocking fee. I'll be spending more money to just get a "free bumper" so forget it.
Google's customer service in comparison to amazon's is quite horrible. I can't believe they didn't offer me promotional credit to google play, or something in return for this unfortunate situation. With Amazon, if a situation like this ever occurred, they'd at least give me MP3 credit for a few songs, or extend my prime membership by a month.
Rarscaryfrosty said:
Just called them and they refuse to send me one since I purchased a black phone. Clearly in their FAQ and shows you get a black bumper free if you bought a black phone, or a white one, if you purchased the white version. I asked to speak with a manager or supervisor and I was transferred, rudely told the same thing. I explained that if I could just get a simple $20 refund, it'd be so much more easier on both ends than for us to have to ship items back and forth to one another.
They are offering me the option to return the phone and bumper I purchased just 3 days ago, minus shipping costs, and a 15% re-stocking fee. I'll be spending more money to just get a "free bumper" so forget it.
Google's customer service in comparison to amazon's is quite horrible. I can't believe they didn't offer me promotional credit to google play, or something in return for this unfortunate situation. With Amazon, if a situation like this ever occurred, they'd at least give me MP3 credit for a few songs, or extend my prime membership by a month.
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I'm in the same boat as you, with the same issue and conclusion you came to. Even though I like the phone, this is thievery on google's part. Also it was rather asinine to not be able to just refund the purchase price of the bumper.
About to engage costumer support to see who the victor is, my device arrived on the 31st so I may be able to pull some bs based on that :cyclops:
Also I don't think they should be giving bumper refunds for any reason, as I see it is either you should get a bumper or not and I think we should.
am i the only one that feels that people are being greedy in this thread by calling Google thieves because they won't give them something for free because they bought something before a promotion started?
Rarscaryfrosty said:
Just called them and they refuse to send me one since I purchased a black phone. Clearly in their FAQ and shows you get a black bumper free if you bought a black phone, or a white one, if you purchased the white version. I asked to speak with a manager or supervisor and I was transferred, rudely told the same thing. I explained that if I could just get a simple $20 refund, it'd be so much more easier on both ends than for us to have to ship items back and forth to one another.
They are offering me the option to return the phone and bumper I purchased just 3 days ago, minus shipping costs, and a 15% re-stocking fee. I'll be spending more money to just get a "free bumper" so forget it.
Google's customer service in comparison to amazon's is quite horrible. I can't believe they didn't offer me promotional credit to google play, or something in return for this unfortunate situation. With Amazon, if a situation like this ever occurred, they'd at least give me MP3 credit for a few songs, or extend my prime membership by a month.
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Google are not making any profit by selling the nexus 4.
ross231 said:
Google are not making any profit by selling the nexus 4.
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But are they making any more by giving away free bumpers to everyone now? Would they really lose any less by "giving" ones out to people who were unlucky and purchased the phone and bumper separately just days before this promotion?
I feel kind of screwed out of $20 since I just bought the phone a few days ago and they're not offering me any feasible solution.
I purchased it in India in a local shop, Google don't sell N4 via play store in India. It's LG who is selling it, So will I get free bumper ??
strra said:
am i the only one that feels that people are being greedy in this thread by calling Google thieves because they won't give them something for free because they bought something before a promotion started?
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No, I agree with you. Certainly it depends on the timing of when the Nexus 4 was bought but, speaking from the perspective of someone who works in customer service, these are the types of calls I hate fielding. Why should a company have to compensate you for something you didn't qualify for? There's a certain point where it becomes entitlement and I hate that.
a12m4nd0 said:
No, I agree with you. Certainly it depends on the timing of when the Nexus 4 was bought but, speaking from the perspective of someone who works in customer service, these are the types of calls I hate fielding. Why should a company have to compensate you for something you didn't qualify for? There's a certain point where it becomes entitlement and I hate that.
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While I agree to some extent, they need to offer a better solution to those who bought the phone and bumper at the same. My gripe is not with getting the free case but seeing that i bought both i should at least be refunded the price of the bumper. Its was literally a day before the promotion, and they want to charge restocking fees, preposterous. In the end I'm not totally up in arms about it, because both are quality made products, its more of the timing.
Is T-Mobile giving the bumper away too?
THE NEW PHONE BOOKS ARE HERE! THE NEW PHONE BOOKS ARE HERE!
I can't believe people are calling Google greedy when they don't even make profit off the nexus 4
Sent from my Nexus 4 using Tapatalk 2
I've got my nexus today from UK O2 - bumper was included.
strra said:
am i the only one that feels that people are being greedy in this thread by calling Google thieves because they won't give them something for free because they bought something before a promotion started?
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Edit: wrong forum
Sent from my Nexus 4 using xda app-developers app
Picked up my N4 about a month ago with a bumper. I won't be calling Google asking for anything because A) it's only $20 and B) I didn't purchase it during the promotion.
Sent from my Nexus 4 using xda app-developers app
zackvh said:
Picked up my N4 about a month ago with a bumper. I won't be calling Google asking for anything because A) it's only $20 and B) I didn't purchase it during the promotion.
Sent from my Nexus 4 using xda app-developers app
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C. You are outside of the price match period
Sent from my Nexus 4 using xda app-developers app
THEindian said:
C. You are outside of the price match period
Sent from my Nexus 4 using xda app-developers app
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Even if I was in the price matching period I wouldn't be complaining. It's only $20 for a bumper case. Go buy one instead of wasting your own and Google's time.
Sent from my Nexus 4 using xda app-developers app
strra said:
am i the only one that feels that people are being greedy in this thread by calling Google thieves because they won't give them something for free because they bought something before a promotion started?
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That's exactly how I'm reading it. Disgraceful to complain about such a third by considering how cheap the Nexus 4 is anyway.
Sent from my GT-I9300 using xda app-developers app