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ATT phones 50% off Friday 22

If you are planning to buy a ATT phones, wait till Friday all the phones will be at 50% discount including the TILT.
was announced on the RADIO.

More info anyone???
Can anyone provide more info (certain markets, or nationwide?)... or confirm this?

ATT 50% off Blackfriday
This sale is pretty much limited to CA, NV, ID, AZ, NM, UT, HI, OR, WA, CO. You get 50% off on almost any phone (no Iphone or Go Phones included). You however have to be eligible for an upgrade or new line of service. It seems to be a pretty good deal if you are looking to get the tilt or blackberry.
you can check it out here
http://www.cingularfun.com/blackfridaywest/

CA, NV, ID, AZ, NM, UT, HI, OR, WA, CO
Seeing as I dont live in any of those 8 states.... seems I'm out of luck.

great...i live in washington, i could do it..i already got my tilt tho.

Well that sucks, I've only had my Tilt 3 weeks

JohnnyGTO said:
Well that sucks, I've only had my Tilt 3 weeks
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i believe at&t has a 30 day price match offer that includes them dropping their own prices, so you should be able to get the difference refunded if your in one of those states.

brianlb said:
i believe at&t has a 30 day price match offer that includes them dropping their own prices, so you should be able to get the difference refunded if your in one of those states.
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I hope so. I'm calling sales tomorrow because I got mine on the 16th and I'll post back with what they say.
Z

klasikahl said:
I hope so. I'm calling sales tomorrow because I got mine on the 16th and I'll post back with what they say.
Z
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Click to collapse
I await your findings. I live in AZ and I just bought my Tilt like 3 weeks ago so I fall in the 30 days like you
Before I bought mine I asked them if by some chance the Tilt went on sale for cheaper than I got it for (399.99) would they price match. They assured me that it would not go on sale so I insisted the "what if". They agreed that if it did go on sale by some weird chance (like black friday weekend) then they would do a price match.
Still I'm curious what you find out.
Thanks!

TILT price match
Hi Guys!
I got ordered my tilt on 8th and got it on 12th. I think i will be eligible for Price match. I got it on a forced upgrade for 592 USD with tax. Hope i can save some money on it.
Please post your opinions and findings..
.... Raj

I live in St. Louis, MO area, although i'm not on one of those states listed, i bought my phone about 2 weeks ago from an At&t store, not a an authorized dealer and actually store by at&t and that was the first thing i asked my rep was what if the price in it drops the day after Thanksgiving will they offer me that, and she said yes, they have a 30 day price match, also i told them about the amazon.com offer of 200bux plus a 25.00 rebate for a total of 175 for the phone w/a 2 year contract, and they did a pretty close offer of 250.00 and i dont have to pay the 36.00 activation fee, so basically i paid 214 2 weeks ago for it, sure the amazon deal is cheaper, but the in person service is something i dont mind paying a little more for incase there's a mess up w/something i can go back to the store, which is only 5 minutes from me and talk to someone in person and get everything right.

So I just got back from the AT&T store and they gave me an additional $150 credit to my bill since I puchased the phone less than 30 days ago!
Anyone that has purchased their AT&T Tilt less than 30 days ago needs to contact their original point of puchase today and tomorrow only and they will recieve a 50% credit to thier purchase!
SCORE!

Wonder how that works if you bought it from the AT&T web site...

Call customer service. They might have to do a return repurchase maneuver.
Thats what the AT&T rep told me when I called in before visiting my local store where I originally purchased the unit.

What if you bought it from a retailer like CompUSA or from a website like Newegg? Will they still offer you a discount on it or do the retailers have to do that?

I spoke to an ATT rep who told me that if I go into any ATT owned store I can redeem the credit. I hope that's true because I bought the phone on my parent's side of town - hours away.

150$ Refund!!!
I called att sales today and they refunded my credit card 150$ however I didnt qualify for the 100$ mail in refund though.

mdotcooley said:
I called att sales today and they refunded my credit card 150$ however I didnt qualify for the 100$ mail in refund though.
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what did you say to them?!

I went down to the ATT store I bought mine from and I didn't qualify for the 50% off because-
a) I didn't have the data plan added on my phone (39.99 $/month)
I would have qualified if I just added the data plan on for that month BUT it would have screwed up my super mega ultra ridiculously low plan that already has unlimited internet access.
Was anyone able to pull off the half off without having the pda connect plan that is 39.99? If so, can you PM me the phone number of the ATT store so I can call them and see if they will credit me?

AT&T Tilt's purchase within 30 days 50% refund today and tomorrow only!

Sorry if this is redundant to Black Friday post but I thought it was worthy of attention.
If you have purchase an AT&T tilt within the last 30 days, the original purchase point will credit you back 50% of purchase price today through Sunday only! (Fri.23, Sat.24, Sun.25))
I just got them to credit back $150 to my account! I thought that the credit was post rebate, which would have made the credit $100, but I got the full $299 price reduced by half! SCORE!
Everyone that can should take advantage of this rare gift from AT&T.

i believe it's only certain states that get the 50% off.

brianlb said:
i believe it's only certain states that get the 50% off.
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Yeah, its all west coast states. Sucks because I bought mine within 30 days but I live in VA (east coast)! Bah... AT&T strikes again!

stozmon said:
Sorry if this is redundant to Black Friday post but I thought it was worthy of attention.
If you have purchase an AT&T tilt within the last 30 days, the original purchase point will credit you back 50% of purchase price today through Sunday only! (Fri.23, Sat.24, Sun.25))
I just got them to credit back $150 to my account! I thought that the credit was post rebate, which would have made the credit $100, but I got the full $299 price reduced by half! SCORE!
Everyone that can should take advantage of this rare gift from AT&T.
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do we have to call them or go to the store, or they just credit the money back?!

Exousia said:
Yeah, its all west coast states. Sucks because I bought mine within 30 days but I live in VA (east coast)! Bah... AT&T strikes again!
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same here I'm in Missouri and I bought mine on the 13th this month, so maybe they'll drop the prices here in a week or so.

I called an ATT store and they said there's no credit back or any discount on a purchased tilt!!

what if you ordered the tilt from the premier site?? Does this count for a 50% refund?

30 day price matching
I had to physically go into the store but others were able to call in.
Don't let them bull**** you and tell you otherwise, everyone is eligible, the caviat being it had to purchased from AT&T direct.

stozmon said:
I had to physically go into the store but others were able to call in.
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Do you live on the west or east coast? I'm on the east and went to the AT&T Tilt page on their site. If I put in my zip code, it's still $300. If I put in a zip code from the west coast (I tried San Francisco, California), it's $150.

Called ATT just right now and they credited my account 150$. It took me 45 min and asking for the supervisor to get to it. Now im just waiting for the 100$ rebate to sweeten the deal.

I was only able to get $100.00 but I ordered it back in mid Oct. so I missed the 30 days by 5 days! But then I'm not going to sneeze at $100.00!

I just (2 hours ago) bought a tilt from ATT website for 399 w/ 100 rebate. R u telling me I can get another 150 back? I dont care if it took two hours - I would love to get my phone for 150. What is the offer info?

Damn I order it back when it first came out.

just add an additional line for $149 after $100 rebate

Can someone give me the info on the deal? I can find the 50% off select phones, but I cannot find any HTC, much less Tilt incl in the offer. I would like to get 150 back - who wouldn't? - and if I have the info I will, but what am I going to say, "People on the forum are getting it - why can't I?"? I am not too confident with that approach. If you got the deal there had to be an offer - so where can I see the offer besides word of mouth?
Please.

sundoulos said:
Can someone give me the info on the deal? I can find the 50% off select phones, but I cannot find any HTC, much less Tilt incl in the offer. I would like to get 150 back - who wouldn't? - and if I have the info I will, but what am I going to say, "People on the forum are getting it - why can't I?"? I am not too confident with that approach. If you got the deal there had to be an offer - so where can I see the offer besides word of mouth?
Please.
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I just went in and purchased the Tilt and got the 50% offer. Now as mentioned it's in 'select' states but I think a simple call to a local office should suffice. I will say that when I went in, it was marked at that price too. It's basically $249.99 with a 2yr Contract (new or eligible upgrade) less the $100 mail-in rebate... here in Sacramento, CA... so net price of $149.99 after rebates + tax.
As to the refund... well I'd think you'd only be eligible to get that as if you were going to return it and re-buy it. Under that criteria, if you can do that, then you should be entitled to the refund. If it was purchased online, etc., not too sure what the specifics would be...

Thanks! I will check it out tomorrow. For sure.

sundoulos said:
Thanks! I will check it out tomorrow. For sure.
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Good luck! If you're within 30 days, there should be ZERO reason for them to give you any problem - provided it was from an AT&T Corp store. I'd position it as 'Well I can just return it and then re-buy it.' Maybe choose better wording but you get my point...

the torrent of swears that i have to unleash because i bought my phone 2 days too early would without a doubt get me banned from this forum.

hmm..i vvas gonna ask this today but too busy vvorking at the mall...ill ask tomorrovv

199.99 at sprint telesales ymmv

This is just my experience, this is very YMMV (your mileage may vary) and depends on the rep you get and how you treat them/what you say.
I was upset that amazon was taking 2-3 weeks to get me my phone. I called sprint telesales and played dumb. I asked the cost and of course it was 249.99. I told them that I have seen phones priced at 199.99 and it seemed to me like i was paying for the 149.99 discount which was "unfair and disappointing* as many of us were complaining about. Played the loyal customer card, She talked to supervisor and they over rided the price. Had to endure listening to those terms and now the phone should be here in 3-4 days instead of weeks. With my triple a discount, it comes to 199,99 + 12 shipping + tax, around 220. However no activation fee (thanks to triple a). If your ordering through a third party and not happy, i would suggest trying this out.
If it doesn't work, try again. You can call in and say you got cut off but they were in the process of applying the $50 discount and you didn't get the customer service number for your ticket. You could try for even more off but odds are it won't work.
Good Luck!

I got mine at 199.99 at Sprint Stores, told them if they dont give me the phone for the promo of 150.00 i will go to another company, they told me that they could offer me for 199.99. So i got it

Just got off the phone. Asked politely and they agreed! Got it for $199 + tax + $12 shipping.
Hoping to get it soon!
Sent from my Galaxy S2

What number do you use to get to telesales? I'm getting a bit pessimistic about my Costco preorder shipping friday. If I order tonight from telesales, it should ship tomorrow and there's a good chance I have it Friday or Saturday.
Also, what's this triple account you mention in order to get the activation waived?
Thanks!

Got mine at the store for $199. The rep wanted to sell accessories so bad that he dropped the price of the phone to buy a spare Battery and charger for my wife's note 2.
Sent from my SPH-L720 using xda app-developers app

Deutch said:
What number do you use to get to telesales? I'm getting a bit pessimistic about my Costco preorder shipping friday. If I order tonight from telesales, it should ship tomorrow and there's a good chance I have it Friday or Saturday.
Also, what's this triple account you mention in order to get the activation waived?
Thanks!
Click to expand...
Click to collapse
Triple a membership has a sprint discount. 10 percent off the monthly sprint bill plus free activation for all phones. Its the workplace discount thing.
Call 866-866-7509

Got mine yesterday!
Sent from my Galaxy S4

Store never provided receipt, returned and still missing $400 week later

I just wanted to vent a bit about my consumer experiences with my local T-Mobile store.
On 6/30, I went in and purchased a LG G4. Upon swiping my credit card, the POS froze which led to me standing around for an hour and a half while the store employees debated allowing me to leave with my purchase. Funds were deducted from my account.
As the POS froze and no reciept was generated, I was advised to go home and call T-Mobile cx support to ask for one to be emailed. This turned into me running into the store several times as there is absolutely no record of my purchase apart from the POS transaction history.
The deciding factor for me to purchase the LG G4 was the promotions that provided things such as free batteries, SD card, and so on. There were a total of two promos I could apply for. The issue? As I never received a receipt, I was ineligible to receive the advertised promotions.
Upset, I returned to the store and inquired about a refund with no restocking fee for my troubles. Another 45 minutes of standing around, the store Mgr told me under no circumstance could I return the device without a restocking fee. I was given a "Purchase Order" as my reciept (another 30 minutes of standing around) and was advised this would work as the "receipt". I was also advised that I could apply for the new promo that started on 7/1.
Another rejection from the Promo deal site as the "purchase order" is not a valid receipt. I'm so fed up by now, I called customer service and was granted a $50 credit on my account to cover the restocking fee and went back in the store to refund the G4.
Well.. It's been over a week and I'm still waiting for the refund. My bank advises me that there is no pending transactions (should show by the 3rd business day max). Went back into the store to waste another hour (took my laptop with me this time and found a quiet place to sit and work). I'm currently emailing the store Mgr as asked by today to request a "Help Desk" ticket to be put in to force the refund.
This whole experience has been absolutely awful and I'm stuck not only without the phone I wanted - the promo items advertised but also my $400.
WTF T-Mobile?!

Well.. They are going to wire it directly into my bank account (and if I didn't want to share the info, they would of mailed a prepaid Visa).
In another 3-5 business days, we will see!

You should probably tweet this out to Tmobile CEO on twitter. He is pretty active on there and also include T force(Tmobile twitter team). Once he gets involved I guarantee you would get a resolution in under an hour.

Took me almost 5 weeks to get my refund through T-Mobile. Rep told me it would take about a month. Perhaps you would have similar situation.
Sent from my LG-H811 using XDA Free mobile app

took a month for me to get refund,what in reccomend if you want it faster is to contact tmobile usa on twitter and tell them youj want your money to buy another phone and in like a week in a half you should have it in your bank account,there going to ask for your account# and routing#,best way to do it

Should definitely email john legere or tweet. That is ridiculous.
Sent from my LG-H811 using XDA Free mobile app

T-Mobile promotional credit

My Google-Fu failed me today.
I went in Nov 1 to pick up my 6T, trading in an original OnePlus One for the $300 credit. After 2 weeks, nothing had happened with regards to said credit on my bill. When I looked at my receipt today, I noticed the trade in value of my One was $0 where it was supposed to be $300, since they evaluated the phone, and approved it in store. The receipt did have the proper model and the serial number on it, so a red flag did go up for me.
Then I tried looking online for anyone in a similar predicament and failed to find a case similar to mine. I went through the call back feature of T-Mobile's website to speak with a rep, which quickly went downhill. She insisted that the store had to mail in the One to a warehouse, who would then evaluate the phone to determine how much credit I was due. The phone was waiting on me to send in, according to her records. Her script, wherever she was, couldn't take into account that the entire transaction occurred in store, she hadn't heard of the OnePlus specific promotion the first week of Nov.
After less specific (Not this OnePlus promotion) searching on trade in credits from T-Mobile, I found the T-Force group on Twitter. After an hour in Chat waiting for a rep, the entire problem was resolved in a matter of minutes. My promotion was re-submitted with the RMA number given at trade in time, approved and an additional credit given for the earlier farce of customer service.
I was giving up on the T-Force ever responding, and had left 2 "reviews" with T-Mobile about the first call, one online and the other through the automated text after the initial call. I got a response just before giving another online rant about the Twitter waiting experience.
TLDR: Don't expect much from the 1st line of T-Mobile customer phone support. Use T-Force Chat on Twitter to resolve problems, just be a bit more patient than I initially was. Pay attention to your receipt details.

Mine is the same way bill came no credit called and they just transferred never said anything and sat on hold for ever.

So confused. You got $300 for your oneplus One?

So the way the promo works is this.
You get credits that day that on the value of the phone. That value is subtracted from $300 dollars, which you get the rest in the way of monthly bill credits over 24 months.
Let's say you trade in a one plus one. It's worth $0. Once the promo kicks in you get ,$12.50 or whatever every month on your account.
Let's say you trade in a Pixel 2 worth $100. They put $100 on your account right then, and then put the remaining $200 on your account in the form of bill credits over 24 months. So like 8.50 a month or whatever the credit will be.
You traded in a one plus one. Which is worth $0. You get none right away. And it can take up to 2 bill periods before your credits start kicking in.
Let's use myself as an example. I traded in an iPhone 6. The trade in value was $36. That $36 went towards taxes, so I only paid 20 something if the 50 something taxes. I will get $263 in monthly credit over the span of 24 months. So it's like $10,xx a month.
You actually did it the best way, as now you will get the most you can over the 24month period since your phone was worth $0. You'll get $12.50 I think it is over 24 months off your bill. Which is stated to be between 1-2 bill cycles before it kicks in.
All of this is explained in the details of the deal when it was going on. You do NOT instantly get $300 on your account for trading in your phone, nor did you trade in a phone worth that amount. You will get that amount, minus the initial worth, over 24 months.

The $300 credit is 12.50 a month for 24 months, yes. What I was told by the representative during the last conversation was the store should have shown the $300 value on the receipt instead of 0. Again, all of the listed phones on the promotion were automatically given the $300 credit over 24 months, according to the rep. Maybe I was being blown off, but I asked that specifically due to a zero value on the end of my receipt. Where I had the most issue was the initial conversation, the rep incorrectly told me that the warehouse would evaluate if my OnePlus One qualified for any credit due to age and condition. The store I traded in at did the evaluation, determined the One was functional and within the trade in parameters, and qualified for the special credit. I had heard and read about people getting the promotion applied within a week, so they could pay the phone off and continue receiving monthly credits. This is what I was waiting for myself.
This thread is to let people in a similar situation know, in my opinion, to skip the representatives from the T-Mobile website, and go straight to the T-Force folks on Twitter chat for actual results.

They specifically say that it can take up to two billing cycle for the credit to show up. I did this with 2 phones on day 1. I am not concerned unless it doesn't show up on the 3rd billing cycle.

I used to do that job with trades. If we or any store rep marked the phone as good no physical or liquid damage and powers on, then that's it and there's no changing it. It doesn't matter if the phone looked like it had been chewed on by rabid aids monkeys or disappeared, once it's approved as a good device, it's a good device and you should have got your credits.
There is no changing the condition at the store level after it's complete and there's def no warehouse that will change that rating for the customer. Now if it indeed is a jacked phone, the store itself gets hit with a loss, not the customer.
The rep probably hit the wrong check box in timo or if they had retail computers still, quick view . They make it easy to do that because of muscle memory of where to click over and over but it should have been caught before the end.
My guess is that you were talking to those completely inept and clueless idiots in the Philippines. Don't EVER deal with those people. ever!
Glad you got it worked out buddy

OMG those clueless agents in the Philippines on a weekend is a nightmare. Don't ever call TMobile on the weekend. You'll go straight to the. And they have absolutely no authority to make any decisions. You'll basically waste your time.

drbob15 said:
My Google-Fu failed me today.
I went in Nov 1 to pick up my 6T, trading in an original OnePlus One for the $300 credit. After 2 weeks, nothing had happened with regards to said credit on my bill. When I looked at my receipt today, I noticed the trade in value of my One was $0 where it was supposed to be $300, since they evaluated the phone, and approved it in store. The receipt did have the proper model and the serial number on it, so a red flag did go up for me.
Then I tried looking online for anyone in a similar predicament and failed to find a case similar to mine. I went through the call back feature of T-Mobile's website to speak with a rep, which quickly went downhill. She insisted that the store had to mail in the One to a warehouse, who would then evaluate the phone to determine how much credit I was due. The phone was waiting on me to send in, according to her records. Her script, wherever she was, couldn't take into account that the entire transaction occurred in store, she hadn't heard of the OnePlus specific promotion the first week of Nov.
After less specific (Not this OnePlus promotion) searching on trade in credits from T-Mobile, I found the T-Force group on Twitter. After an hour in Chat waiting for a rep, the entire problem was resolved in a matter of minutes. My promotion was re-submitted with the RMA number given at trade in time, approved and an additional credit given for the earlier farce of customer service.
I was giving up on the T-Force ever responding, and had left 2 "reviews" with T-Mobile about the first call, one online and the other through the automated text after the initial call. I got a response just before giving another online rant about the Twitter waiting experience.
TLDR: Don't expect much from the 1st line of T-Mobile customer phone support. Use T-Force Chat on Twitter to resolve problems, just be a bit more patient than I initially was. Pay attention to your receipt details.
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Must have been something else wrong with either your phone or your account. I traded in my old 3T with a scratched screen and got my $300.00 rebate within a couple of days. I have also unlocked my phone and received my unlocking.bin key from OnePlus and am now rocking the international version. Other than having to wait on customer service in the store, for what seemed like an eternetity, I have no issues with tmobiles version of the phone. Exactly as advertised.

They were trying to explain this to me in the store and it still doesn't make sense. I traded in a S8 which they send is worth $190 upfront and 110 in bill credits. What I don't understand (and am waiting for my bill before I say anything) is where did that $190 go? I know some of it went to pay for the taxes ($51) but where's the rest? I get that he was trying to explain what you just did but the rest of the 139 wasn't used to pay for anything. Can you help me understand that part?
I told him I didn't care how it broke down as long as I'm getting $300 back doesn't matter if it's in 1 shot or monthly.
Sent from my ONEPLUS A6013 using Tapatalk

Moderator Notice
Guys just make sure the discussion does not turn into an off topic rant.
Thanks,
Funk

All of my fun in store was in a suburb of Houston, TX. I saw people online have their credit show up far more quickly than I was experiencing, which started the events posted above. After the phone calls I went through, I went to Twitter. This is where I was told I should have seen the $300 credit on my receipt. The first rep whom I spoke with, and allegedly a supervisor later, told me I had to wait for the warehouse to approve my promotional credit, which didn't seem right. I was prepared to wait the 2 billing cycles if necessary. I just wanted to verify I was getting the monthly credits at some point. I may have come across still upset, which led to the immediate credit on this months bill, or they felt that the error was that egregious during my first interactions. I am impressed that the T-Force rep on Twitter was able to handle my situation so quickly, and I intended to share my opinion here that anyone in a similar situation bypass the phone reps and go online directly to Twitter chat with T-Force.
I traded in a OnePlus One that had been in a case with screen protector its entire usage, removed both that morning. The device was handled and evaluated minimally and determined to meet the requirements. The instore rep told me that the entire $300 credit would be applied in monthly payments, starting with the next cycle (beginning of Dec). I went home with the new 6T and didn't immediately worry about my bill. After 2 weeks had passed, I went through my account, usage, billing, etc and couldn't find anything. I found the RMA number on my receipt and put it in on the trade in page online, which showed the status at waiting for customer to mail phone in. Which was not what should have been showing according to the reps later on with a clue. What I was told was the trade in status should have updated fairly quickly, even if the monthly credits didn't appear as quickly. I don't know if any immediate trade in credit would show up on the account before the next cycle.
I believe the trade in page with RMA number should answer some of the other's questions.
https://manage.my.t-mobile.com/TradeInDevice.aspx
Also, under plan on the My Account page, it now shows the 6T Promotion active on my account.

jdiddy_ub said:
They were trying to explain this to me in the store and it still doesn't make sense. I traded in a S8 which they send is worth $190 upfront and 110 in bill credits. What I don't understand (and am waiting for my bill before I say anything) is where did that $190 go? I know some of it went to pay for the taxes ($51) but where's the rest? I get that he was trying to explain what you just did but the rest of the 139 wasn't used to pay for anything. Can you help me understand that part?
I told him I didn't care how it broke down as long as I'm getting $300 back doesn't matter if it's in 1 shot or monthly.
Sent from my ONEPLUS A6013 using Tapatalk
Click to expand...
Click to collapse
Out of your $300.00, if there is any money owed on your account, that amount is deducted, plus all sales taxes are also deducted. The rest of the monies are spread out over 2 years as credits. Depending on those aforementioned variables, that will determine how much ones monthly credits are.

jdiddy_ub said:
They were trying to explain this to me in the store and it still doesn't make sense. I traded in a S8 which they send is worth $190 upfront and 110 in bill credits. What I don't understand (and am waiting for my bill before I say anything) is where did that $190 go? I know some of it went to pay for the taxes ($51) but where's the rest? I get that he was trying to explain what you just did but the rest of the 139 wasn't used to pay for anything. Can you help me understand that part?
I told him I didn't care how it broke down as long as I'm getting $300 back doesn't matter if it's in 1 shot or monthly.
Sent from my ONEPLUS A6013 using Tapatalk
Click to expand...
Click to collapse
The 190 goes toward the balance owed on the phone plus taxes.
You are buying the 6t for 580 + tax. Let's assume tax on your transaction was 60 bucks. 60 dollars out of your 190 credit will cover your taxes. The remaining 130 will apply towards the balance on the phone. The remaining balance will be 450. Your monthly equipment installment plan payment will be 450/24=18.75/month. You will receive a credit every month of 110/24=4.58 every month for 24 months. In total 300 dollars in credits .190 up front and 110 in bill credits.

They just told me trade in for the v30 is 90 bucks. So I get a 90 dollar bill credit then full credits on the device from then on is what I was told

I did the whole "payoff and unlock the phone" via twitter (after trying in store, on tmobile phone, and tmobile chat) a few weeks ago. The rep on twitter told me multiple times that I would still receive 24 monthly credits totaling $300 even though I paid the phone off early. A few days later I received another twitter message from her stating that she was unable to apply the credits over 24 months so instead she would apply a flat $300 credit to my bill. A few days later when I received my next bill there was a credit on it for $300. I'm shocked that she actually did what she said she would.
Just another data point that Twitter support from tmobile is good.

raing said:
I did the whole "payoff and unlock the phone" via twitter (after trying in store, on tmobile phone, and tmobile chat) a few weeks ago. The rep on twitter told me multiple times that I would still receive 24 monthly credits totaling $300 even though I paid the phone off early. A few days later I received another twitter message from her stating that she was unable to apply the credits over 24 months so instead she would apply a flat $300 credit to my bill. A few days later when I received my next bill there was a credit on it for $300. I'm shocked that she actually did what she said she would.
Just another data point that Twitter support from tmobile is good.
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That's good to know they took care of you. I know my rep told me to wait until the payments kicked in before paying it off. Not to mention many here said the same thing. I guess this is what happens. The system doesn't know what to do if you're fully paid off. But it's good to see reps taking care of people by just giving full payments.

raing said:
I did the whole "payoff and unlock the phone" via twitter (after trying in store, on tmobile phone, and tmobile chat) a few weeks ago. The rep on twitter told me multiple times that I would still receive 24 monthly credits totaling $300 even though I paid the phone off early. A few days later I received another twitter message from her stating that she was unable to apply the credits over 24 months so instead she would apply a flat $300 credit to my bill. A few days later when I received my next bill there was a credit on it for $300. I'm shocked that she actually did what she said she would.
Just another data point that Twitter support from tmobile is good.
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I'm not sure what their policy is on that either. The guy in store said if I tried to pay it off early I would lose my bill credits and an online rep confirmed that. On the t-mobile website, it says you can pay off an EIP early and still get your bill credits. The credits would be lost only if you cancelled your service. Which make sense because its a "contract" without being a contract.
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mokash34 said:
The 190 goes toward the balance owed on the phone plus taxes.
You are buying the 6t for 580 + tax. Let's assume tax on your transaction was 60 bucks. 60 dollars out of your 190 credit will cover your taxes. The remaining 130 will apply towards the balance on the phone. The remaining balance will be 450. Your monthly equipment installment plan payment will be 450/24=18.75/month. You will receive a credit every month of 110/24=4.58 every month for 24 months. In total 300 dollars in credits .190 up front and 110 in bill credits.
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He never explained that the remainder would act as a downpayment. If that's how it works, thats fine with me. Will wait until the bill comes to see what this looks like. Thanks

When I bought mine on the first day all I saw on the receipt was $16 for my Nexus 6. A couple of days later I got a text from T-Mobile stating that my promotional value was approved. I have checked online and I am getting the monthly credit.
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I got mine on the trade in and add a line and the oneplus 6t is free... T mobile will pay the EIP haven't been billed yet but I traded my oneplus 5t and paid taxes so my credit is 24 something but the EIP will be 19 something will the remaining be credited to the account our to the EIP?