[Q] HTC ONE Light Bleed - One (M7) Q&A, Help & Troubleshooting

I bought htc one of phones4u and i notice when watching videos or something with a dark background, light bleeds from the home button on to the screen. The light bleed comes from the bottom right hand corner of screen, looks like there is missing a bit of seal from the screen so the light comes through, so i arranged for an exchange as i wanted it perfect and it was annoying, anyway just received my second handset and guess what still the same problem, It is not the same phone if any of you guys thinking this!! As the problem with this new phone is the light is bit more on the side and worse. So two phones both with the same problem.
Have any of you guys had this problem?? as i have scanned the internet and i cannot see anything about this issue. Surely i can't be the only one!!
I will be sending this back for a third time if it happens again will probably be getting the s4.

I have not had this problem nor heard anyone else with it. Can you get a picture?
Sent from my HTC One using xda app-developers app

Never seen this problem either.

daleski75 said:
Never seen this problem either.
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Click to collapse
I just tried this. I found I could see a tiny bit of leakage from the back button. But only if I went into the room with no windows, all lights off, and gave my eyes about 20 seconds to adjust....then I could "just" see it. I would never ever have noticed this in normal usage and I imagine some will not be able to see it on my phone at all.

The time i finish work it is pretty dark, so this is why i notice it. Mine is def worse than yours you can clearly see it best way to do it is to be in a dark room and put brightness right down on htc one, i will try and take a photo later for you guys to see.

Theaceisace said:
The time i finish work it is pretty dark, so this is why i notice it. Mine is def worse than yours you can clearly see it best way to do it is to be in a dark room and put brightness right down on htc one, i will try and take a photo later for you guys to see.
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Click to collapse
I have light leaking where the screen meets the body. Is this common?

My first one had this issue, just like in photo above.
The replacement is perfect light bleeding wise..
Sent from a pizza

millicent said:
My first one had this issue, just like in photo above.
The replacement is perfect light bleeding wise..
Sent from a pizza
Click to expand...
Click to collapse
I also have this issue like the photo above in the exact same spot. Mine is only a pin hole tho.

Was really surprised to see this topic. My HTC One has easily been the most flawless screen I've ever owned. I've had some light bleeding, even if barely noticeable to anyone who doesn't have severe OCD, on almost every LED-backlist display I've used...until this phone. Even my new Nexus 10, which I settled on after many exchanges, has minor light bleeding.

Just checked my phone, don't have this issue. If possible, I'd contact the seller you purchased it from or get in contact from HTC to check out the warranty.

I came across the same issue. Anybody knows what's the cause of the issue? and how to repair it!
i'd appreciate it!

Related

Nexus 4 - Defect rate

My initial Nexus 4 has a small hole in the centre of the backlight through which light escapes when viewed from any sort of angle. It's quite distracting, so I've elected to send it back. I've only seen one other user with this defect.
Half the threads on this forum are about problems people are having, and each seems to have a respectable number of vocal sufferers. But people come here because they have these problems, and it's tough to determine how the average customer is making out.
I'm mostly curious because I have no idea what to expect of the replacement I receive. Glue blotches? Who knows.
I wonder what the actual % is. Poll up top for those interested.
I have the speaker problem but i can not hear it. My buddy's N4 has it has well. He said he thinks his is worst on his phone. Because i can not hear it i do not think there is a problem. Over all i have been very happy with the phone. I can't wait for Franco to get his so we can get some better kernels.
These results will always be obscured. People that don't have a reason to complain usually won't make a thread saying" hey got my phone today, works as expected"
Sent from my Nexus 4 using Tapatalk 2
I'm the only person I've seen posting with my defect -- the camera LED doesn't work, no flash, no flashlight. I'm obviously getting a replacement, shipped today.
Mine has a yellow tint on the bottom half of the screen. Replacement was shipped out today
My Nexus 4 locks up in deep sleep (while charging usually). In order to restart the phone, I have to hit Power + Vol Down which shows me the charging animation, afterwhich I can hit power to start the phone. I've already wiped the phone and flashed the stock 4.2 image from Google, and uninstalled any applications known to be incompatible. Seems to be a hardware issue so I requested an RMA.
Mine acted odd but, sometimes when I have a notification, I can't wake the device's screen forcing me to do a power cycle.
To the guy above me, to reset the device all you need to hold is the power button...
darkamikaze said:
Mine acted odd but, sometimes when I have a notification, I can't wake the device's screen forcing me to do a power cycle.
To the guy above me, to reset the device all you need to hold is the power button...
Click to expand...
Click to collapse
Had a speck of dust stuck between the screen and the display. It was super annoying at first because there was a glue "halo" around it, which dried up and it ended up looking like a huge dead pixel.
Replacement arrived fine, but I have had a problem with both phones rebooting constantly when pushing them. It's starting to really piss me off.
Anyone else notice the vibration function is off sometimes. At time its feels great like it should, but other times it feels a little too strong, like it's a little loose.
Overall I'm really happy with the phone; everything is perfect.
I have the yellow spots on my screen. They seem to get worse over time. My replacement shipped today though. I'm really hoping it doesn't have any issues.
J.a.M said:
Anyone else notice the vibration function is off sometimes. At time its feels great like it should, but other times it feels a little too strong, like it's a little loose.
Overall I'm really happy with the phone; everything is perfect.
Click to expand...
Click to collapse
I've also experienced this. It seems like a software issue though.
Sent from my Nexus 4 using xda premium
I think I have a similar problem. Somewhere in the middle of the screen there's a really small, slightly distorted little spot that's brighter than everywhere else. It bugs me whenever I see it, I was contemplating sending it in.
richdswoot said:
I think I have a similar problem. Somewhere in the middle of the screen there's a really small, slightly distorted little spot that's brighter than everywhere else. It bugs me whenever I see it, I was contemplating sending it in.[/QUOTE
That's most likely backlight bleed.
Sent from my Nexus 4 using xda premium
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Click to collapse
FatalityBoyZahy said:
richdswoot said:
I think I have a similar problem. Somewhere in the middle of the screen there's a really small, slightly distorted little spot that's brighter than everywhere else. It bugs me whenever I see it, I was contemplating sending it in.[/QUOTE
That's most likely backlight bleed.
Sent from my Nexus 4 using xda premium
Click to expand...
Click to collapse
The reason I haven't sent it in yet is because I'll probably just be trading one defect for another. It'll come back with the speaker hiss or yellow screen.
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Click to collapse
richdswoot said:
FatalityBoyZahy said:
The reason I haven't sent it in yet is because I'll probably just be trading one defect for another. It'll come back with the speaker hiss or yellow screen.
Click to expand...
Click to collapse
Not everyone has issues with their Nexus, these are also most likely going to be from a different batch. I don't they could be ant worse than our current devices.
Sent from my Nexus 4 using xda premium
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Click to collapse
When you come to a forum about hardware you will have a high rate of people who have faults, that is natural as people come to ask. You can only find out for yourself and luckily the consumer is protected by law for the first 30 days or whatever they have to decide they aren't happy with it.
The build quality does look quite shocking though.
Hope they don't pass all the replacement directly to LG like what they did on Galaxy Nexus after receiving too many replacement call.
Venekor said:
When you come to a forum about hardware you will have a high rate of people who have faults, that is natural as people come to ask. You can only find out for yourself and luckily the consumer is protected by law for the first 30 days or whatever they have to decide they aren't happy with it.
The build quality does look quite shocking though.
Click to expand...
Click to collapse
I'm hoping they'll have a recall. I love my Nexus 4, but I'm not sure if I'll be able to deal with all these hardware issues.
Sent from my Nexus 4 using xda premium
amdhunter said:
Had a speck of dust stuck between the screen and the display. It was super annoying at first because there was a glue "halo" around it, which dried up and it ended up looking like a huge dead pixel.
Replacement arrived fine, but I have had a problem with both phones rebooting constantly when pushing them. It's starting to really piss me off.
Click to expand...
Click to collapse
What do you mean "when pushing them"?
I have a thin vertical blinking line to the of my screen it strechches the entire length of the screen.its noticible on any color background but white seems the worst as the line appears pink.I called Google today they should be sending a replacement this week.its ashamed other then the line the phone seems flawless but a line down the entire screen isn't something I can overlook
I am just now getting screen banding, obviously a defect. kinda frustrating..

Strange horizontal lines in HTC One screen.

Hey there,
I just noticed that on my 2 day old HTC One (FA35FW9#####, HTC_E11) has strange horizontal line on the screen. Even when it's turned off. It's visible on dark colours (black) when the screen is on. It's annoying. I tried to take a picture of it, but i don't have a lens that will focus on it. It looks like a solar panel of sorts.
Am I the only one that has this weird hardware issue, or is it well known?
regards,
X
Xeperu said:
Hey there,
I just noticed that on my 2 day old HTC One (FA35FW9#####, HTC_E11) has strange horizontal line on the screen. Even when it's turned off. It's visible on dark colours (black) when the screen is on. It's annoying. I tried to take a picture of it, but i don't have a lens that will focus on it. It looks like a solar panel of sorts.
Am I the only one that has this weird hardware issue, or is it well known?
regards,
X
Click to expand...
Click to collapse
Mine definitely has this, I didn't notice it until today outside in the sun. I don't see it at all when the screen is on though.
Hi,
I also see this on my HTC One grid when the display is lit on a black background and there is sun. Is it normal, everyone does it ? Or is it a fault and should it change ?
It's on mine as well...can see it under a very bright light...but not normal conditions...... Think it's the digitizer !???
Sent from my HTC One using xda app-developers app
I believe it is, I have smaller ones on the hox to....
Sent from my HTC One using xda premium
I think its just the screen. I get it under sunlight when the screen is black. Little annoying but i'll live Anyone else with this?
I find they look more like blocks though...
Do a quick search of the forums. There's MANY of this exact topic, and all have been resolved.
It is the digitizer by BTW...
Sent from my HTC One using xda app-developers app
Hi,
Thank you for your answers. So what is normal ?
Because I saw two other HTC One grid and it was much less visible than on mine, we only see screen off when the mine can be seen when the screen is turned on if the sun on the screen.
Do you think he should return it under warranty ?
jeoffrey said:
Hi,
Thank you for your answers. So what is normal ?
Because I saw two other HTC One grid and it was much less visible than on mine, we only see screen off when the mine can be seen when the screen is turned on if the sun on the screen.
Do you think he should return it under warranty ?
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Click to collapse
Apparently the screens made by sharp have more visible lines than the ones made by JDI, but there's no way to know which is which without running an app to retrieve the information (or maybe viewing the screen under sunlight ). I can see the lines on mine but since I don't look at the screen when it's off I don't really care about them. You'll never find one where the digitizer is invisible, and buying a One is gambling on getting a good one vs build quality issues, so if that's all that's wrong I'd just hold on to it if I were you.
Sent from my HTC One using xda app-developers app
Horizontal lines approx 2mm apart are visible on mine too when screen is off...Noticed after 3 days i got it and was not sure if m i the only one who got it, untill i found this thread. I dont mind those lines if they are there, but it doesn't call for alarm right??
Same
I've had this on two HTC Ones, so I think its normal. I also found that its only really visible when the screen is off.
anotherone10 said:
I've had this on two HTC Ones, so I think its normal. I also found that its only really visible when the screen is off.
Click to expand...
Click to collapse
Same here. Maybe because the pixel technology... Someone better in techs can say maybe.
Also if am right there is same question and discussion about that.
Cheers
Sent from my HTC One using xda app-developers app
Just the digitiser in the screen. It is visible on all HTC Ones but, as said previously, a little easier to see on the Sharp panels.
Nothing to worry about.
Sent from my HTC One using xda app-developers app
Yeah i just noticed mine today when i was outside in the sun... :/
I just noticed this on my way to work this morning, now I can see it almost all the time whenever the screen is off or has a dark backround, for example I see it with the phone laying flat on my desk directly in front of me, what I would consider a normal viewing angle with the screen off or on with a dark background.
my phone is only 11 days old should I contact my carrier regarding this??, its kind of annoying.
Dynomutt said:
I just noticed this on my way to work this morning, now I can see it almost all the time whenever the screen is off or has a dark backround, for example I see it with the phone laying flat on my desk directly in front of me, what I would consider a normal viewing angle with the screen off or on with a dark background.
my phone is only 11 days old should I contact my carrier regarding this??, its kind of annoying.
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Click to collapse
No, it's normal and not annoying. You shouldn't be able to see it if you're looking directly at the phone.
BenPope said:
No, it's normal and not annoying. You shouldn't be able to see it if you're looking directly at the phone.
Click to expand...
Click to collapse
Thanks for the reply, it does bug me a bit like but I guess I could live with it.
It is quite easily noticible from slight angles but not if I am looking at phone straight on. I have a couple of friends with the same phone, I will check theirs to see how visible it is on their handsets.
Want to get even more irritated with it? Pull up a white background, like in the text message app, stare really intensely at it, and you can see the lines very faintly and what appears to be a texture similar to cloth, not a smooth-like-paint texture that would be ideal.
Once you notice it, you'll always see it. Lol. Have a nice day!
ingenious247 said:
Want to get even more irritated with it? Pull up a white background, like in the text message app, stare really intensely at it, and you can see the lines very faintly and what appears to be a texture similar to cloth, not a smooth-like-paint texture that would be ideal.
Once you notice it, you'll always see it. Lol. Have a nice day!
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Click to collapse
OMG you bastard! :laugh:
I just noticed that my ps vita also has these lines, but it's a grid instead of just horizontal lines. Different screen tech but similar digitizer I suppose. I chuckled a bit when I saw it for the first time
Sent from my HTC One using xda app-developers app

[Q] HTC One light in corner of screen - Worth replacing?

Hi, I just bought the HTC One and I'm absolutely loving it. However, upon unboxing it, I inspected the phone and noticed that the screen is not flush at the top. I was fine with that but I've been watching videos and I've noticed light leakage under the front facing camera. Coincidentally, that's also where the screen starts to lift up a bit. Is this going to get worse and should I go and replace it?
Thanks
MeshMage said:
Hi, I just bought the HTC One and I'm absolutely loving it. However, upon unboxing it, I inspected the phone and noticed that the screen is not flush at the top. I was fine with that but I've been watching videos and I've noticed light leakage under the front facing camera. Coincidentally, that's also where the screen starts to lift up a bit. Is this going to get worse and should I go and replace it?
Thanks
Click to expand...
Click to collapse
this is a "known" issue, it's called backlight bleeding. many devices suffer from this (some more, some less). it's up to you if you want to get a replacement, i didn't replace mine because i don't notice it very often
herwegan said:
this is a "known" issue, it's called backlight bleeding. many devices suffer from this (some more, some less). it's up to you if you want to get a replacement, i didn't replace mine because i don't notice it very often
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Click to collapse
Ah thanks for the reply! I might leave it then since it's not that bad.

[Q] Light Leakage Around Bezel?

So last night I noticed that there appears to be a thin line of light coming up from above both the right and left bezel. Can anyone else reproduce this? It's most noticeable in a dark environment with the screen brightness relatively high.
Red line indicates where the light leakage comes from.
here are some actual pics. I just want to know if this is normal or not. Thanks
Nope, your phone should not do that. It appears your screen inst adhering as it should. If I were you I would take it back and get a new one if you're in your 2 week grace period.
Cronus577 said:
Nope, your phone should not do that. It appears your screen inst adhering as it should. If I were you I would take it back and get a new one if you're in your 2 week grace period.
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Click to collapse
Thanks for your reply. Unfortunately I'm not. But I've reached out to Samsung and they acknowledged the defect. Hopefully they'll send me a like-new replacement.
shadow82x said:
here are some actual pics. I just want to know if this is normal or not. Thanks
Click to expand...
Click to collapse
mine has the same problem here!! should i replace it??thanks
So in the end I did end up getting a replacement because of this. Turns out I'd totally regret it because this is actually normal behavior.
The replacements I got had far worse issues such as yellowing screen, overheating, and rotation issues. And on top of that all of them still had the light bezel bleed. Ugh.

light bleeding through

Has anyone else had the problem of the light bleeding through on certain colors? On the left side of mine, there's a white-ish hue coming through. I chatted with LG to see if it's a known issue. They told me to reset the device. Or send it in for repair.
See pic..may be hard to tell.
Does it affect viewing content? If not it's technically not worth it, unless ur super picky
Sometimes it does. When anything dark except black is on the screen..it's shows. Kind of annoying too.
Hmm ii see, have you try Factory resetting it first
Same!
Did you ever find a resolution? I'm on my second v40 with the same issue. After a while, the screen kept flashing when I would put it to sleep. I had to swap the phone out.
Lbergin84 said:
Did you ever find a resolution? I'm on my second v40 with the same issue. After a while, the screen kept flashing when I would put it to sleep. I had to swap the phone out.
Click to expand...
Click to collapse
No. I just let it go. Figure I'll let it go to it burns out. It seems to be getting worse tho. Thought about sending it in
Lbergin84 said:
Did you ever find a resolution? I'm on my second v40 with the same issue. After a while, the screen kept flashing when I would put it to sleep. I had to swap the phone out.
Click to expand...
Click to collapse
Never had this problem. You probably have a Wrong batch. I have the tmo version.
guytano86 said:
Never had this problem. You probably have a Wrong batch. I have the tmo version.
Click to expand...
Click to collapse
The first one I got the week the phone came out. This one I got in December. Both from T-Mobile.
The left side of my screen by the volume buttons is green and it's driving me nuts.
I haven’t used a v40 yet, but I did see multiple v30 devices with this issue. For the v30 at least you could look closely at it and the light is bleeding through the gap between the “screen” and the side frame of the phone. I say “screen” because the issue is the bezel doesn’t properly cover the gap between the screen and the body which causes the light bleeding.
You obviously can’t fix this without getting a new phone. However, I would take a guess and say eventually more and more phones will get this issue over time. Because as the phones age glue or whatever else holds the screen to the body will wear and possibly develop this gap. Another problem is bending. Even the slightest little bend will cause a problem, even without other physical damage.
Having same issue on my att v40, once you see it it's hard to not notice it, thinking about sending it to LG for replacement.
twoxa said:
Having same issue on my att v40, once you see it it's hard to not notice it, thinking about sending it to LG for replacement.
Click to expand...
Click to collapse
Now that it's been mentioned I looked but luckily nothing showing up on mine
Here is my screen. What do you guys think? Hard to see those in everyday use, but def can see them here and there. To test it I suggest you put uniform grey/dark grey color image on your screen and then you'll see it. In my case basically whole right side is and issue plus top part around the notch. Thinking about sending it to LG for replacement.
Can you guys sound off on this with some pics if possible, to see how bad my case actually is?
Appreciate y'all!
twoxa said:
Can you guys sound off on this with some pics if possible, to see how bad my case actually is?
Appreciate y'all!
Click to expand...
Click to collapse
Yeah, take another picture in a dark environment. I'll take some photos of mine later. I have few issues on mine also. But only visible on very low brightness and brown/grey colors. Also one very tiny almost invisible to see stuck/dead pixel.
jblparisi said:
Yeah, take another picture in a dark environment. I'll take some photos of mine later. I have few issues on mine also. But only visible on very low brightness and brown/grey colors.
Click to expand...
Click to collapse
That's what I did, those are my pics.
twoxa said:
That's what I did, those are my pics.
Click to expand...
Click to collapse
That's not dark at all, im talking in a dark pitch black room.
Take a picture with full brightness On and low brightness On, with the light in the room off preferable at night time.
jblparisi said:
That's not dark at all, im talking in a dark pitch black room.
Take a picture with full brightness On and low brightness On.
Click to expand...
Click to collapse
In pitch dark it's only more visible. Pics I took show the issue pretty clear anyway.
twoxa said:
In pitch dark it's only more visible. Pics I took show the issue pretty clear anyway.
Click to expand...
Click to collapse
You basically lost the lottery panel. I would exchange if i were you and it bothers you. Mine is pretty even all around except for when on low or mid brightness and on grey/brown colors.
I'll show you what mine looks like later tonight.
I don't get your argument man. If yours is pretty even you don't have an issue. I clearly do.
twoxa said:
I don't get your argument man. If yours is pretty even you don't have an issue. I clearly do.
Click to expand...
Click to collapse
Re read what I said. To some degree it is not completely even. There is no such thing as perfect OLED panel, no panel is the same. Mine has it's issues, alot of it can be subjective. Your's is on the pretty bad scale in my humble opinion and it would be worth the hassle of going thru warranty repair involving sending it in, praying, and waiting a couple weeks without a device. I feel like I am repeating myself at this point, if you still want me to upload the photos it's fine. Sorry if i have a harsh tone, I have the flu.

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