Broken Microphone/Speaker? - HTC One Mini 2

Hi guys,
Got a gold HTC One Mini 2 about one month old, pretty much brand new, When I make calls I cannot hear what they're saying and sometimes they can not hear me. It's only sometimes when I can hear somebody but sometimes the person I'm calling can't hear me and it's just a crackling noise.
It's running android 4.4.2.
I was just wondering if anybody has any ideas? I googled and it seems to be a common problem with the HTC One but I cant find anything on the Mini 2. I read that it's just a software problem and that an update would fix it.
The HTC has a 2 year warranty so there's always that but obviously I need my phone especially to make/receive calls.
Hope somebody can help, much appreciated, thanks!

I'm experiencing the same problem here, on a 2 day old One Mini 2. Tried to contact HTC about the problem, first in the online-supportchat and then in the Concept Store in Copenhagen. No solution unfortunately.

I had the microphone problem with my OM2 - loud crackling most of the time, but occasionally it worked OK, giving the impression of a bad contact or dry joint. As it was within the 14 day trial period, Vodafone UK replaced it with a new one which has been fine.

I've had 2 One Mini 2's and both failed with a faulty microphone, both were bought from Amazon so there was no problem getting them swapped. Aside from that it's a lovely phone, but I can't recommend it.

4 HTC One Mini 2's in 7 Days!
I'm on my FOURTH handset this week! Same problem, HTC One Mini 2, o2 UK. I get them out of the box, go to the voice recorder app and hit the button, nothing but crackles back, phone will only work as a phone if I put it on speaker phone (which seems to engage a different mic). Otherwise in normal use the mic is broken and crackling. The problem was intermittent on the first handset, the other 3 have been more consistently borked.
This time I'm intending to send the handset on to HTC - they say it could take up to 2 weeks to repair. Part of me just wants to pick a different phone and move on, but it's hard to believe that 4 in a row can all have the same defect. I've learnt a lot about HTC's quality control this week, I've never had an experience like this before. After spending the past 4 years on an iPhone 4, it's hard to understand how a company can send you 4 broken phones in a week.

My Mic not working too ( after 2 week of use )
Then I use speaker mode for calling ( and Mic Working )
After Factory reset everything repaired
But After 1 week mic error got back :crying:
what can i do
it seems this is software problem

monoski said:
I'm on my FOURTH handset this week! Same problem, HTC One Mini 2, o2 UK. I get them out of the box, go to the voice recorder app and hit the button, nothing but crackles back, phone will only work as a phone if I put it on speaker phone (which seems to engage a different mic). Otherwise in normal use the mic is broken and crackling. The problem was intermittent on the first handset, the other 3 have been more consistently borked.
This time I'm intending to send the handset on to HTC - they say it could take up to 2 weeks to repair. Part of me just wants to pick a different phone and move on, but it's hard to believe that 4 in a row can all have the same defect. I've learnt a lot about HTC's quality control this week, I've never had an experience like this before. After spending the past 4 years on an iPhone 4, it's hard to understand how a company can send you 4 broken phones in a week.
Click to expand...
Click to collapse
In UK HTC usually returnes handset in a couple day and you can fully track it online, (Shipped, repair, etc.) my longest time was 5 days with a bankholiday in the middle.
---------- Post added at 07:47 PM ---------- Previous post was at 07:46 PM ----------
Bought mine on amazon UK unlocked and never had problems with it.

After hard reset everything is ok ( for a few call )
after that problem coming back !!???
it seems it not hardware issues
it must be software problem because of noise canceling 
 @Will972 Can anyone Provide a way for disabling noise cancelling ?

I had the same problem with my micro: http://forum.xda-developers.com/one-mini-2/help/sizzling-noise-phoning-t2866453
HTC told me to run the audio test from the hidden menu: http://forum.xda-developers.com/one-mini-2/help/htc-one-mini-2-hidden-menu-t2862144
So if you have the problems (crackling noise and no sound from the speaker) while running the test it's the hardware and you'll get a new device. I went to my Telekom shop and gave it back and two days later i had a new one.

Related

Replaced Earpiece Spk Skype Issues

Hey all,
Well I have had my incredible s for about 15 months, 3 months after warranty expired the ear piece speaker went. Ordered a replacement from Ebay cost something like 3 bucks. Replaced the speaker and now can hear calls. Funny thing was when it started doing this I would take out the battery and all would be good. But after 3 times of this it would not help resolve the issue any more.
I was thinking it was a software issue so I did a factory reset. Unfortunately the factory reset did not go back to factory version. There must have been an update that over writes that factory reset image. Because when I 1st got the phone it was android version 2.3.1. But since trying the factory reset 3 times it always goes to version 2.3.5 so factory reset is useless.
Had a mate try and upgrade the rom to ICS but he got stuck because of the bootloader being a high version something like 2.0 and he needed it to be 1.6.
Anyway I am having issues with Skype when I never had these issues. During a call and using the skype call just as a regular call, I get frequent audio drop outs. This does not happen with regular calls, only with skype.
I have been wanting to install my original skype which was a version not specifically for the incredible s but worked very well. I found it on here but can't seem to find the download link anymore. I am wanting to try back the old skype software to see if it is a bug with the newer releases. On speaker skype works great no audio drop outs.
So either the replacement ear piece speaker is of bad quality. Anyone know of a better replacement unit, or what is the best replacement ear piece speaker for these phones?
or the newer skype versions are causing this. The old skype version allowed you to automatically sign in and would remember your password, these newer versions you have to type it in each time.
Kind of disappointed in the quality of this phone, having a part fail in 14 months is a joke. I have hardly any calls to say maybe it was wear and tear. Probably next time if I buy a phone will try samsung.

no sound with receiver during calls(ISSUE UPDATED)

Hey guys,
Does anybody who ever or being suffered from the call issue like hearing nothing from the receiver during phone calls??Sometimes it work,but sometimes it doesn't!!And the speaker works in most of the cases,whereas sometimes it also breaks down liked the receiver.Moreover,I can hear some cracks from the receiver in some cases.
I am totally freaked out because I am sure that the receiver is good (no problems with skype and wechat,and I also have checked it by using "*#0*#" when the situation happens) and it seems impossible to be solved after wiping and flashing different firmware(both by cwm and odin),and so do the modems.
Any solutions or suggestions will be totally appreciated!!!:crying:
Edit: I've tried to flash the Perseus and disable the dac direct,it seems that the cases happen less frequent.
Update:
I found sth strange about the call issue by chance: when I lock the screen maybe for more than 5 mins,then wake it up and make a phone call soon,the receiver can't work every times.However, when I put it into use(light the screen) for more than 3 or 4 mins,and then the receiver works again during calls.
What I want to say is: maybe there are sth wrong with the cpu setting or the power management?
I actually got the static phone call issue today (first time) after installing ripper rom yesterday but im sure it was just a once off issue because I could not reproduce the same result
Change roms ect but if the issue persists then your only option is to jump on triangleaway, stock firmware and dial away to Samsung or your telco
Sent from my GT-I9305 using xda premium
takooo said:
Hey guys,
Does anybody who ever or being suffered from the call issue like hearing nothing from the receiver during phone calls??Sometimes it work,but sometimes it doesn't!!And the speaker works in most of the cases,whereas sometimes it also breaks down liked the receiver.Moreover,I can hear some cracks from the receiver in some cases.
I am totally freaked out because I am sure that the receiver is good (no problems with skype and wechat,and I also have checked it by using "*#0*#" when the situation happens) and it seems impossible to be solved after wiping and flashing different framekworks(both by cwm and odin),and so do the modems.
Any solutions or suggestions will be totally appreciated!!!:crying:
Edit: I've tried to flash the Perseus and disable the dac direct,it seems that the cases happen less frequent.
Click to expand...
Click to collapse
It's a hardware issue. I had the same thing with my i9300; You have to take it to a repair center for motherboard replacement. It's the audio chip that goes bad (on the i9300 the component number is U604). Happened to me twice, with both my new and replacement motherboard, but it happened to go away for me the 2nd time.
Product F(RED) said:
It's a hardware issue. I had the same thing with my i9300; You have to take it to a repair center for motherboard replacement. It's the audio chip that goes bad (on the i9300 the component number is U604). Happened to me twice, with both my new and replacement motherboard, but it happened to go away for me the 2nd time.
Click to expand...
Click to collapse
Thanks!! I've saw your thread and now I have nothing to do with it except considering repair.If the issue happens again,i will probably send it back to the company which I bought this phone.
BTW,are you sure both your phones are now preforming good during the calls?You have said that the issue happened again a month later after it got the first repaired? If you have some news with your phones,please notice me~~~
Magik_Breezy said:
I actually got the static phone call issue today (first time) after installing ripper rom yesterday but im sure it was just a once off issue because I could not reproduce the same result
Change roms ect but if the issue persists then your only option is to jump on triangleaway, stock firmware and dial away to Samsung or your telco
Sent from my GT-I9305 using xda premium
Click to expand...
Click to collapse
Yep!! Last time I had flashed the ripper rom and then I found this issue.First I thought it was the problems that come from the rom,but after several tries then I thought it probably due to the hardware issue that I cant solve....
Anyway,thanks for your suggestions!!
takooo said:
Thanks!! I've saw your thread and now I have nothing to do with it except considering repair.If the issue happens again,i will probably send it back to the company which I bought this phone.
BTW,are you sure both your phones are now preforming good during the calls?You have said that the issue happened again a month later after it got the first repaired? If you have some news with your phones,please notice me~~~
Click to expand...
Click to collapse
I've had the phone for about 6 months total. The first time the issue happened, I had owned the phone for 3 months. The phone came from a company in Germany, and I live in the US (purchased through Amazon). The i9300 is not sold or repaired in the US (because the US version has different components), so I had to ship it to the seller, to ship to a repair center on my behalf. The phone itself carries a 2 year warranty, which is good because in the US phones only have a 1 year warranty. However, it cost me $80 to ship the device to Germany, and about a month total time before I got it back.
Anyways, I got a paper back in German that detailed the issue and said they had to replace a component, which turned out to be the entire board. They also copied over the original IMEI number to the new board. The second time this issue started happening was literally on New Year's Day (on 12:00 AM EXACTLY). I tried to call a car service place for my girlfriend and her family, and my phone had no audio going in or out for calls. My phone was working perfectly before that and I hadn't flashed anything new for over a month (I was on Omega ROM 35 with Siyah kernel 1.8.6). Immediately I knew the issue had come back again. For whatever reason, the issue went away maybe 4 days later and hasn't come back. I flashed the latest modem (for the i9300 it's XXELLA), but I'm still on Omega ROM v36. I don't think me flashing anything fixed anything; more likely that it went away on its own since it's 100% a hardware issue.
To clarify, sometimes an incorrect modem for your region CAN cause there to be issues with calls, but if it happens out of the blue, and flashing anything doesn't help, it's a hardware issue. Take it to a Samsung repair center for sure. The i9300 and i9305 use the same parts except for the modem and a few other things. Other than that they're the same exact device.
Product F(RED) said:
I've had the phone for about 6 months total. The first time the issue happened, I had owned the phone for 3 months. The phone came from a company in Germany, and I live in the US (purchased through Amazon). The i9300 is not sold or repaired in the US (because the US version has different components), so I had to ship it to the seller, to ship to a repair center on my behalf. The phone itself carries a 2 year warranty, which is good because in the US phones only have a 1 year warranty. However, it cost me $80 to ship the device to Germany, and about a month total time before I got it back.
Anyways, I got a paper back in German that detailed the issue and said they had to replace a component, which turned out to be the entire board. They also copied over the original IMEI number to the new board. The second time this issue started happening was literally on New Year's Day (on 12:00 AM EXACTLY). I tried to call a car service place for my girlfriend and her family, and my phone had no audio going in or out for calls. My phone was working perfectly before that and I hadn't flashed anything new for over a month (I was on Omega ROM 35 with Siyah kernel 1.8.6). Immediately I knew the issue had come back again. For whatever reason, the issue went away maybe 4 days later and hasn't come back. I flashed the latest modem (for the i9300 it's XXELLA), but I'm still on Omega ROM v36. I don't think me flashing anything fixed anything; more likely that it went away on its own since it's 100% a hardware issue.
To clarify, sometimes an incorrect modem for your region CAN cause there to be issues with calls, but if it happens out of the blue, and flashing anything doesn't help, it's a hardware issue. Take it to a Samsung repair center for sure. The i9300 and i9305 use the same parts except for the modem and a few other things. Other than that they're the same exact device.
Click to expand...
Click to collapse
Ok,thanks a lot for telling me these!!! I've sent a email to the customer service and hope to get respond soon.Anything news i will update it.

Echo (Echooo....Echooo....Echooo...)

Hi XDA'ers
My wife got an unlocked i8190 from carphonewarehouse on UK Vodafone in November last year. As it still has relatively low volume sales I have not been to find an answer online so would be grateful for any input.
Not every time but almost, and seemingly more often with mobile to mobile calls the caller at the other end gets horrific echo of their own voice. (i.e. if I called you, you hear your own voice echoing) the caller finds it very hard to hear the Siii mini caller. Bizarrely this is rectified by putting the Siii mini on speaker or using the wired headset.
This makes me thing the mini's front speaker/earpiece is feeding back to the mic somehow. (As far as I know previous samsung echo issues were at the galaxy end and related to noise reduction processing. As the mini has no secondary mic nor noise reduction this is not the issue here). Oh the sim is fine in other phones and my 02 sim (fine in my Sii) causes echo if used in the mini.
Anyone have any ideas of a fix? Anyone had similar issues?
Cheers Tom
(read on for a thursday night rant.............)
Attempts so far; I initially updated to the latest firmware OTA (nonewipe) and no change. Then I went to the Samsung Smartservice at Westfield's Samsung store where they used KIES to update non-wipe and still no change - strangely there was no echo with their landline but then I called the guys SIII and he said it was awful.
So they sent it to their service guys (intercity telecom, birmingham) who took 7 working days to full wipe the device and reflash i8190XXALL2 (BuildJRO03H....) which I think is what it was already running.
Surprise surprise it is still echoing. The receipt said 'could not replicate fault' (If so why not contact S Smartservice or me?) Smartservice said they could not replace the phone until the third failure to repair. I tried to call intercity today and was told I could not speak to an engineer as it was a closed workshop. Therefore I should apparently send the phone back to them again with no guarantee of a different result. Brilliant, why can't Smartservice contact them to sort this out?
I also spoke to carphone warehouse who said that they need to send the phone to their engineers, if they can' t fix it it will be passed to samsungs engineers (brilliant as it has already been to them!) and then will be back within 28 days. In store I was told if the fault persists, it will be sent back twice more (28 days each) before an exchange will be considered (after phoning customer services we were told two weeks then to samsung if not fixed an exchange immediately). The latter sounds more reasonable, but the phone has done this since day one and borders on unusable. We have had it for 11 months and it has been away for almost 2 weeks, either way (intercity or carphone warehouse) we would be without the phone for 1/2 it's life by the time a replacement is offered, presuming it cannot be fixed.
Any advice if no solution is forthcoming?
Cheers
Tom
Take it back and don't give up, this clearly is a hardware fault. I don't have this issue on my S3 Mini and I don't believe anyone else has it for that matter.
Be persistent and they'll have no choice but to replace it.
tommacx said:
Hi XDA'ers
My wife got an unlocked i8190 from carphonewarehouse on UK Vodafone in November last year. As it still has relatively low volume sales I have not been to find an answer online so would be grateful for any input.
Not every time but almost, and seemingly more often with mobile to mobile calls the caller at the other end gets horrific echo of their own voice. (i.e. if I called you, you hear your own voice echoing) the caller finds it very hard to hear the Siii mini caller. Bizarrely this is rectified by putting the Siii mini on speaker or using the wired headset.
This makes me thing the mini's front speaker/earpiece is feeding back to the mic somehow. (As far as I know previous samsung echo issues were at the galaxy end and related to noise reduction processing. As the mini has no secondary mic nor noise reduction this is not the issue here). Oh the sim is fine in other phones and my 02 sim (fine in my Sii) causes echo if used in the mini.
Anyone have any ideas of a fix? Anyone had similar issues?
Cheers Tom
(read on for a thursday night rant.............)
Attempts so far; I initially updated to the latest firmware OTA (nonewipe) and no change. Then I went to the Samsung Smartservice at Westfield's Samsung store where they used KIES to update non-wipe and still no change - strangely there was no echo with their landline but then I called the guys SIII and he said it was awful.
So they sent it to their service guys (intercity telecom, birmingham) who took 7 working days to full wipe the device and reflash i8190XXALL2 (BuildJRO03H....) which I think is what it was already running.
Surprise surprise it is still echoing. The receipt said 'could not replicate fault' (If so why not contact S Smartservice or me?) Smartservice said they could not replace the phone until the third failure to repair. I tried to call intercity today and was told I could not speak to an engineer as it was a closed workshop. Therefore I should apparently send the phone back to them again with no guarantee of a different result. Brilliant, why can't Smartservice contact them to sort this out?
I also spoke to carphone warehouse who said that they need to send the phone to their engineers, if they can' t fix it it will be passed to samsungs engineers (brilliant as it has already been to them!) and then will be back within 28 days. In store I was told if the fault persists, it will be sent back twice more (28 days each) before an exchange will be considered (after phoning customer services we were told two weeks then to samsung if not fixed an exchange immediately). The latter sounds more reasonable, but the phone has done this since day one and borders on unusable. We have had it for 11 months and it has been away for almost 2 weeks, either way (intercity or carphone warehouse) we would be without the phone for 1/2 it's life by the time a replacement is offered, presuming it cannot be fixed.
Any advice if no solution is forthcoming?
Cheers
Tom
Click to expand...
Click to collapse
I am having the same problem and sent my phone back to Orange who said they had solved the problem, with software and shielding. But my problem continued, as with Tom, until I took the cover off. This was a Supergets Black Wave Hydro Gel Case I had bought on Amazon. I have yet to discover whether other cases will have the same effect.
The hole for the microphone was not completely aligned and I have enlarged this but I am told by those ringing me that this doesn't seem to have helped much.
Maybe this helps,
Alan
S3 Caller Voice Echo Solved
I'm disappointed with my S3 Mini had it two weeks and same thing. From scouring the net it seems it doesn't matter what cover you use it has the echo problem. try this ............... while you have the other person on the line, twist the phone with it's protective case ever so slightly and hear the caller tell you how it goes away and comes back!
I think the tolerance of clearances between the phone components and the case is a problem.............. Samsung couldn't care!!! how they actually managed to take the cellular market worldwide is beyond me especially since it seems several models of their phones are having this problem!
seems like the phone suffers from mechanical feedback through the casing ( adding a protective cover applies some force to the phone casing and causes feedback!! tolerances are way too fine!!! )
I eventually fixed it myself, I took the back cover off, took some of that plastic ( pink polystyrene like ) foam that you find computer hardware packaged in and cut this to size to fit the back side of the speaker. I cut a tiny square out to fit over the mic too.......... the purpose of this is to leave some air between the case and the speaker and mic!
seems to work, if you try it and it works for you let's hear about it
good luck
Mark
Echo success
kramski said:
I'm disappointed with my S3 Mini had it two weeks and same thing. From scouring the net it seems it doesn't matter what cover you use it has the echo problem. try this ............... while you have the other person on the line, twist the phone with it's protective case ever so slightly and hear the caller tell you how it goes away and comes back!
I think the tolerance of clearances between the phone components and the case is a problem.............. Samsung couldn't care!!! how they actually managed to take the cellular market worldwide is beyond me especially since it seems several models of their phones are having this problem!
seems like the phone suffers from mechanical feedback through the casing ( adding a protective cover applies some force to the phone casing and causes feedback!! tolerances are way too fine!!! )
I eventually fixed it myself, I took the back cover off, took some of that plastic ( pink polystyrene like ) foam that you find computer hardware packaged in and cut this to size to fit the back side of the speaker. I cut a tiny square out to fit over the mic too.......... the purpose of this is to leave some air between the case and the speaker and mic!
seems to work, if you try it and it works for you let's hear about it
good luck
Mark
Click to expand...
Click to collapse
Many thanks to Kramski. Initially the polystyrene round the speaker didn't change anything but worked well when I added in a piece over the mic
My friend has S1 and he has the same problem.It looks like some samsung models have this problem.
Almost all models and faulty productions, just depends how huge the issue is. Second or no second mice, still you would have to open split your phone to isolate the mic from the rest of it, align rubber mic cover part as IT SHOULD HAVE BEEN and add more insulation around the speaker as the case is resonating, being made of and is rather lightweight and not adhering perfectly to the battery and the phone body at 100%.
I cured my S2 in 10 minutes, never had such prob with it again. My kid's S2 nor my wife S3 mini presented the same issue.
This is crazy. In my Galaxy S III mini the "echoing" problem was ... in a 2$ plastic cover. Not the phone battery cover - but a case cover. Checked this several times with and without so quite sure. Also with cover case on, when on speaker phone there was no issue - so it looks like the sound was passed from the speaker/earpiece -> ear (attached to the speaker) -> cover case (possibly resonating) -> microphone.
"Drill" a wider hole for the microphone and this is gone, just 2c

Microphone problems

Hi there.
I have the s5mini now three days.
The problem is that my friends understand me very very quietly. In the German thread are many Users who have the same problem.
How is that with you?
Is it not possible to adjust something in the service menu ??
Sorry for my bad English...
DönerXXL said:
Hi there.
I have the s5mini now three days.
The problem is that my friends understand me very very quietly. In the German thread are many Users who have the same problem.
How is that with you?
Is it not possible to adjust something in the service menu ??
Sorry for my bad English...
Click to expand...
Click to collapse
Hi,
also from Germany, I have the SM-G800F. I can't confirm your problems, no one complains about quiet voice problems.
Cheers!
DönerXXL said:
... text complaining about quite mic ...
Click to expand...
Click to collapse
same here.
DönerXXL said:
Hi there.
Is it not possible to adjust something in the service menu ??
Click to expand...
Click to collapse
you need to clean mic hole by needle or toothpick and problem will be solved
I also had the same problem as in the original post so I came here for complaining.
But after trying the needle suggestion above (cheers to the usasha!!) the problem got fixed!!!!
I was about to return it to be serviced, but now I'm so happy with my S5 mini
I used a thin needle and inserted it carefully for 3-4 millimeters, some lint came out.
We have exactly the same problem!
Bought phone and it went to service 3 times in a row. They've replaced everything from microphone to motherboard, even "cleared the mic hole". So, as you can see, we've replaced everything and it didn't get better.
Service even replied that the phone is working as it should. We bought it at the end of august, used it 4 days,.. other days, it was on service.
@greglord: is your last post some kind of a game with finding differences?
Usually this is with two pictures, so I find it very unique using posts instead.
Back to thread topic - I also used needle and now people hear me more clearly than before so thank you @usasha !!
I've installed sound meter from PLAY on 2 android phones my old Desire S and my new g800f. ive noticed that there is a 30dB difference the old one receiving better sound then the 1 day old g800f. sad!
usasha said:
you need to clean mic hole by needle or toothpick and problem will be solved
Click to expand...
Click to collapse
Those who took this advice can say good bye to the water resistant certificate.
All water resistant phones have bad microphone performance!
That's not entirely true, my friends immediately reported that I sounded loud and clear without asking, when I switched back from my G800F to my Xperia ZR, even without them knowing I switched phones. Maybe the sound isn't as good as a non-water resistant phone but it sure can be a lot better than my G800F.
I just got my phone back from the Samsung repair shop, after almost 2 weeks (!). But I doubt they have done anything to fix it because the screen was as smudged as when I brought it there. IIRC well the screen has to be taken out to replace anything inside the phone, or am I wrong?
How to solve this problem without loosing warranty?
I have SM-G800F with stock Android 4.4.2 updated from Samsung to the latest update I can get. Not rooted.
I have mic problem since I've bought this phone two weeks ago. People talking to me say that my voice is muffled as if I hold the phone too far from my mouth. This happens only using phone mic - if I switch to speakerphone or earphone during the call, everyone can hear me great. So, the problem is with the phone mic as if the mic level is too low .
I've searched all over the web and have realized that this is very common problem with S5 or S5 mini. As a solution, people suggest "cleaning" the mic hole which puncture the waterproof membrane of the phone and you loose warranty.
Another approach that could make progress is by editing default_gain.conf file at root /system/etc/ (more at http://forum.xda-developers.com/showthread.php?t=2777535) but for that to work you need to have root which also void warranty - correct?
Suggestions like taking out the battery or wiping the cache partition didn't make any improvement for me.
The only hope for me is hint the I've found the post (http://forum.xda-developers.com/showpost.php?p=55192014&postcount=2) on this forums suggesting raising mic level gain setting in phone service menu could solve the problem but there is no explanation how to do it. I've tried to enter the service menu using *#*#0011#*#* and then Menu -> Back -> Menu -> Input Key -> Q -> Menu -> Input Key -> 0000 but service menu doesn't appear like it should.
Any suggestions either on how to enter the service menu or some other way of solving the issue?
I had this phone like 2 days. I unsealed it. It's a nice phone but I recommend don't waste your time with it. Get rid of it you still can
Samsung S5 mini G800 microphone problem solved
Today I had a problem with the G800, the microphone doesn't work when talking about a call, but it works when recording a dictaphone.
I replaced the charging flex, but I didn't solve the problem, the microphone in the call didn't work.
Then I replaced the top microphone on the motherboard, which is used for speakerphone conversations,
and I heated audio IC WM1811GE it with hot air at 320 degrees Celsius for 20 seconds and that's it. Problem solved.
Now my S mini works perfectly, now the microphone works in a call or conversation. :good::good:
Audio IC Samsung G800
position WM1811GE Samsung G800 mainboard
Mic in mainboard (mic for speaker call)

Problems with incall volume and speaker

Hi all
More than a month ago I sent my z3c to assistance because the magnetic charger sideburn was unsticking.
It came back a week later with a new one, all was perfect looking. But then a new problem appeared.
In the next days people started telling me that my voice was too weak during calls. I decided to check and have some tests. I found that my the voice at the other side of the call was really too weak and too low, not consistant, with interruptions, and that when i try to activate the speaker, it gets even worse. They can hear a loud background noise and the return of their voice, plus others rumors, with the result that having a normal call is almost impossible.
Since that moment, I already sent my phone twice to the service summing up to 4 times, (the first was this summer for the sim flap which couldn't close). I'm sending them emails every time explaining the problem; once they made an electrical fix, the second time they changed the logicboard, but the problem is still there.
I'd like to know if some of you has or had the same problem and how they fixed it. I asked to change mine with another but it seems like they don't want to.
It's always been stock, i don't think another rom could fix the problem
I want my phone operative... I even had to buy something else in the meantime otherwise i would have been for more than a month without a phone (I bought a OPX )
Thank you for the attention
Anyone?
Sent from my ONE E1003 using Tapatalk
Hi,
really no one knows something? Today I got my phone back for the 5th time, and again it has the same issue.... And they don't want to give me another one..
I honestly don't know what the hell could I do...
Thanks

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