Petition about possibility to unlock bootloader in G Flex - LG G Flex

Hello everybody!
I'm a LG G2 user, but i'm trying to unite all dissatisfied LG users to sign up to my petition, for more informations check my G2 thread (http://forum.xda-developers.com/lg-g2/general/petition-possibility-to-unlock-t2832013) or just read the quote from it:
Hello!
I don't know, maybe someone remembers me from P880 forum
Whatever - in that time the 4X HD had locked bootloader which no one was able to unlock it, so I decided to make a petition about it (http://forum.xda-developers.com/showthread.php?t=1852721). We succeed and we could unlock the bootloader via fastboot oem unlock in Jelly Bean update.
Now LG did it again, their G2 and G3 flagships as well as some other devices are locked as hell again. I decided today to reopen my petition and share this message to You guys so maybe we could get the unlockable bootloader again, or at least a way to unlock it like it is for example HTC phones.
Here's the link to the petition:
http://www.change.org/petitions/lg-...opportunity-to-unlock-bootloader-in-lg-phones
Let's have at least some hope for it, so we could get easier development and also G3 development could rise.
My reopened petition has 4031 supporters (for now) so it should be a little visible
Click to expand...
Click to collapse
Link to petition:
http://www.change.org/petitions/lg-...opportunity-to-unlock-bootloader-in-lg-phones
Individual emails have also the meaning. If You have a minute, please send emails to these addresses, also don't forget to mention about our petition:
[email protected]
[email protected]
(to moderators: yes, it's my copy/paste i make on few LG phones' sections, I don't spam, I just share the message to LG users and want to do something for community as I did in the past)
EDIT: I'm posting in G3's petition thread to prevent (my) spam, also G3 community is the most active, so that's why I decided to keep posting and updating there:
http://forum.xda-developers.com/lg-g3/general/petition-possibility-to-unlock-t2832032

Good idea, but these never work. I've seen a bunch of petitions against Samsung with thousands of signatures just get ignored. By the way I will sign it just to support this though

kintwofan said:
Good idea, but these never work. I've seen a bunch of petitions against Samsung with thousands of signatures just get ignored. By the way I will sign it just to support this though
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Did You read my quote? It worked, I was one of these people who had 4X HD which was locked as f*ck on ICS, because damn NVIDIA security, just check my old thread on P880 section, some of last posts there

*sign*

reas0n said:
Did You read my quote? It worked, I was one of these people who had 4X HD which was locked as f*ck on ICS, because damn NVIDIA security, just check my old thread on P880 section, some of last posts there
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Ya I'm signing it because yours worked last time. I was saying I've seen lately petitions with much more signatures ignored. That was also Samsung phones so maybe LG actually cares about their customers.

kintwofan said:
Ya I'm signing it because yours worked last time. I was saying I've seen lately petitions with much more signatures ignored. That was also Samsung phones so maybe LG actually cares about their customers.
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Click to collapse
I saw the same thing on the SG4. And on the Moto RAZR HD maxx , Moto RAZR maxx. Not to be discouraging but in these days and times with so many people learning to mod and how to take phones to other carriers , and all the simple one click root / unlock / recovery methods out there its becoming so easy for almost anyone to do what we used to have to do with cmd prompt adb and making boo table disc of Linux just to root or install whatever. These carriers and manufacturers are just safe guarding against warranty claims and losing a subsidized phone to another ..... I understand .... Do I think its right ...HELL NO My phone I paid for it don't tell me how to use it. But.....my phone I paid for it and would I want my 10 year old son to be able to do this stuff without the knowledge of how ? Nope Cuz in the end when he bricks it and I need him to have a phone when he goes off around the neighborhood or stays at a friends then guess what I gotta eat the cost. So I believe I like the idea that he can't mess it up if its not unlocked or rooted. But that should also be left up to the purchaser of the device.

I signed it, but I dont expect anything to become of it.

Signed. Good luck

SIGNED!!

I love a good petition, signed.
Sent from my LG-D959 using XDA Free mobile app

#SIGNED

Signed

Signed

signed

PLEASE READ!!!
I'm taking this action to the next level, I want to make this as public as possible, so maybe LG finally will do something!
Please upvote this reddit topic on /r/Android, everyone has to hear about it, LG must change their behaviour like Motorola did!
Here's the link:
http://pl.reddit.com/r/Android/comments/2h8edy/support_the_petition_to_force_lg_to_release_the/
we need to push it to the mainpage!

Signed...

Related

Petition to get Android 2.3 on Milestone and Petition to make the Bootloader free.

Petition to have android 2.3 (Gingerbread) on milestone:
http://www.petitiononline.com/an23mile/petition.html
And for the ones who haven't yet signed it: the old petition to make the bootloader of our milestone free:
http://www.petitiononline.com/freeblms/petition.html
Guys, sign both the petitions! Let's try to make our milestone simply better!
@Moderators : I think that it will be useful to sticky this thread.
supportz...
Done........
Fix the spelling mistakes in the petition. Makes me (and probably others) take it less seriously.
Done... ...
Ehi guys, post the petition links also on other android international forum. I've posted only on XDA because is the only one I frequent.
The gingerbread update petition is active only from today at 3:00 pm GMT. And it' takes 70 subscription. I hope that the growning rate remain this ...
One more!
FREE THE BOOTLOADER!
Done!
Gingerbread on Milestone!
Free the bootloader!
-SAIUN- said:
Fix the spelling mistakes in the petition. Makes me (and probably others) take it less seriously.
Click to expand...
Click to collapse
This.
I see no point whatsoever in signing a petition that I can't read through without having to try to work out what it says.
Signed!!!
I'v Signed petitions!!!
Done!
Signed
Signed. Hope this isn't just a waste of time.
signed.....
Signed and pasted bootloader bit to motorola europe facebook.
signed and signed
so i guess we are just skipping 2.2 and want to jump strait to 2.3? They shoved 2.2 back so ridiculously far, that in the rare case we did get 2.3, we wouldnt get it untill June of 2014... so yeah.
Besides, im pretty sure 2.3 need a minimum of a 1Ghz processor to run efficiently.
I noticed some grammar/syntax mistakes. Please correct them to be sure the petition will be taken seriously by people.
2) We accept that we GET (not got)...By the way it'd better if you write "We accept that warranty services won't be valid anymore after any uncertified modifications"
3) - Give us the Feeling that we are part of a community and not only stupid customers.
I'd replace it with this:
"We feel that, in the spirit of open-source community, which produced Android, we should be able to modify our devices without being limited by ANY commercial decisions. Especially if the same device has ever been free in US (see Motorola Droid). Plus, Motorola doesn't gain any money by releasing any upgrades so we can't understand why the users shouldn't be able to upgrade their own devices by themselves (with custom roms or similar tools)"
By the way my english is not perfect too! So please if someone speaks it natively: say what's wrong with it so we can share the message the right way! Thanks!
signing in.... hope come true
Signed too!
2164
I signed the free bootloader one, the one with 2.3 I think is useless.
Sent from my Milestone using Tapatalk

Motorola ready to make sweet love to Android ROM devs and rooters?

This is taken from engadget.com
HTC is legendary for its tacit support of the Android ROM cooking community. Motorola... not so much, thanks in large part to the company's policy of locking down the bootloader as a means to prevent unapproved software from running on its Droid handsets. An annoyance recently exacperated by a moderator of Moto's YouTube channel who suggested that customers looking to install custom ROMs should "buy elsewhere." Ouch. The resulting public relations kerfuffle then prompted Motorola to publish a clarification to its bootloader policy on Facebook:
We apologize for the feedback we provided regarding our bootloader policy. The response does not reflect the views of Motorola. We are working closely with our partners to offer a bootloader solution that will enable developers to use our devices as a development platform while still protecting our users' interests. More detailed information will follow as we get closer to availability.
Obviously, we'll have wait for said details to get official before calling this a shift in strategy. It's certainly an improvement over Moto's previous approach of lawyering-up with cease and desist orders. Perhaps Motorola is taking a cue from Microsoft who seems to have recently discovered that it's better to embrace than to annoy a motivated hacking community -- customers who tend to be a company's most dedicated fans and evangelists.
Good news?
Direct Link: http://www.engadget.com/2011/01/21/motorola-ready-to-make-sweet-love-to-rom-devs-and-rooters/
its a maybe. maybe they will launch our froyo locked, maybe it'll be open. we never know.
i just read this also. this could be great news or another terrible taunt whih leads to nothing.
im not gonna get my hopes up just yet.
available Q1 of 2046, stay tuned! lol
Sent from my Milestone using XDA App
Sounds like a PR stunt to quell the immediate situation before waiting for it to blow over.
Sent from my Milestone using XDA App
I dont believe in manufaturer, i believe in XDA dev's..... this a "cold water" not a hope for us.
I hope this isn't just some PR bull and moto actually enables us to load custom kernels.
That press release says nothing about unlocking the bootloader, only that they will help devs which could mean anything!
DummyPLUG said:
available Q1 of 2046, stay tuned! lol
Sent from my Milestone using XDA App
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LMFAO!!!
i dnt believe motorolsh!t will do that(unlocking the bootloader)
I so love my new HTC Desire! couldnt stand this situation anymore....! sorry guys...
It is just the usual PR crap which companies like them give when they screw up on the social networking front. The "..buy elsewhere.." was just a such screw up. A Royal one I would say!
They are now trying to calm down the situation by giving us this crap..
I think it's just a excuse about the bad comments in youtube video, nothing more than that.
DummyPLUG said:
available Q1 of 2046, stay tuned!
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2046???
...that seems a little too soon... dont ya think?
Menelkir said:
I think it's just a excuse about the bad comments in youtube video, nothing more than that.
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That seems most likely but perhaps the fallout and bad press from that will push them to do what they should have done long ago, free the bootloader in some form so we can get custom ROMs on it.
Dyonas said:
That seems most likely but perhaps the fallout and bad press from that will push them to do what they should have done long ago, free the bootloader in some form so we can get custom ROMs on it.
Click to expand...
Click to collapse
Yes, I really want to see this happening, but I don't have any hope about Motorola opening the bootloader.
If they do, ok, excelent news to the community, to all developers that will make even better ROMs and for all of us that have a Motorola phone. We can see the quality of alternative ROMs for Motorola Milestone today as example. It's obvious that the only limitation is the bootloader, so the quality can be massively improved if we can change and optimize the kernel.
But I think all people here are already tired from Motorola's position about his costumers: Censorship on comments (youtube and motorola forums), censorship on criticism (even the very good ones, Motorola does not seem to care about the opinion of his costumers), cease and desist in community cases like the ROM of Droid X and sites with roms (that its very stupid IMHO)... and the list goes on...
By the way, my only hope is, if that happens and I have not exchanged my phone yet, good.. I'll make good use of it. But honestly? I have now my last phone from Motorola.
Am I missing something? Forgive my ignorance, but what is "locked up" about the bootloader? I'm running CM6 along with the overclocked CM6 kernel, and there are tons of other custom ROMs out for the Droid as it stands. What is restricted by Motorola?
vapor63 said:
Am I missing something? Forgive my ignorance, but what is "locked up" about the bootloader? I'm running CM6 along with the overclocked CM6 kernel, and there are tons of other custom ROMs out for the Droid as it stands. What is restricted by Motorola?
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Click to collapse
Milestone users cannot use custom kernels. All the AOSP ROMs still have to use the SAME kernel, supplied by Mot. They lock it to the bootloader. This means problems trying to compile modules and customer kernels and no way to patch bugs.
It is much more work for devs to get stuff done for the milestone than other phone (htc comes to mind).
Examples of issues: battery life, phone sleeping, waiting for compatible kernel or hack for new android versions, swap support, vpn support, other filesystem support... the list goes on.
But you allowed to be happy with your phone. Not everybody needs these things...
Sent from my Milestone using Tapatalk
He has a very good point. Where other android device builders seem to be promoting development (Huawei excluded, theyre miser's just like Motorola), this company seems to be more prominent on the restriction of development on their devices.
One very good reason for this is that Motorola has been such a huge phone developer for such a long time, that they have probably let it go to their head. Now instead of saying "our consumers said they need this", they're sayin "we think they really only need this." I've used Motorola phones for about 8 years now, and I would DEFINITELY say someone forgot that their customers put them where their at.
I agree. Someone needs to get out there and give them a taste of Good Customer Service. I dont think restricting dev's is a great marketing idea, or revenue booster anyways. BUt then again, to each, his own.
This is PR.Nothing more.
Know motorola they do not update РСТ(Russian legal)Milestone, they do not
need to unlock this crap bootloader.

What is an Encypted Bootloader and What does it Mean?

We seem to have a lot of confusion in the Atrix forum about the implications of an encrypted and or locked bootloader.
What is a bootloader?
See this article for a decent description.
Is the bootloader on the Atrix encrypted?
We don't know and likely will not know until the phone is released and people smarter than I can look at it. No reviews, including the Engadget review, have looked at whether the bootloader is encrypted. However, some have inaccurately said that it is because the installation of non-market apps is not permitted the bootloader is encrypted. However, this is a separate issue and is a requirement imposed by ATT that has nothing to do with the bootloader.
Why do people assume the bootloader is encypted?
Motorola has a strong recent history of releasing encrypted bootloaders, see the Droid X and Milestone phones. Most of the current discussion about the bootloader is limited to what we have seen from Motorola in the past. That being said, there is some hope that the bootloader will not be encrypted. In prior phones, such as the Droid X and Milestone, Motorola relied on the eFuse feature of Texas Instruments OMAP processors. Given that the Atrix uses an Nvidia Tegra 2 chip it is unlikely that Motorola can utilize the same eFuse technology.
As a result, there is some reason to be optimistic that the Atrix will only have a locked and not encrypted bootloader.
What is the difference between a locked and encrypted bootloader?
This is a good post on the topic. Locked bootloaders are on almost all android phones, including the Nexus S. Although certain locks, such as the Nexus S, are easier to open. A locked bootloader is essentially software that is written in such a way so as to prevent you from gaining access. So far XDA devs have been very skilled at cracking locked bootloaders by finding holes in this software.
An encrypted bootloader, from my understanding, is not itself encrypted, but signed by an encryption key. The phones hardware will refuse to boot unless the software that it attempts to boot is signed with the correct encryption key. The only options to crack this protection appear to be to go around the bootloader which is unlikely or to crack the encryption which also appears unlikely. See this post for more discussion.
What does an encypted bootloader mean to me?
This post at Android Forums provides a great summary of the effects of an encrypted bootloader. If you have the time, the entire thread is very informative.
The bad news is an encrypted bootloader likely means no custom kernels. This means that custom ROMs must rely on the official kernel. It also means the OS version (Froyo, Gingerbread . . .) is limited to whatever the official release is. The good news is that root access is still be possible. Root access allows you to run certain applications as the root or administrator. This allows for a lot of customization and hacking of your phone.
In the end, an encrypted bootloader may hinder your ability to completely hack the phone.
Can an encrypted bootloader be cracked?
Unlikely. For a brief discussion see this post and read the thread for a better understanding. I am aware that there is a team working on cracking the Milestone encryption using the BIONIC platform and a distributed computing effort, see androinc.net. However, even that team admits that the second coming of the dinosaurs may occur before they crack the encryption. I believe on the Milestone that the encryption is 1024 bit, which according to androinc.net may take hundreds of thousands of years to crack using a brute force method, even on a distributed computing platform.
Can a locked bootloader be cracked?
We won't know until we see it, but likely yes. Generally all software coded by humans has some error in it that can be exploited.
Why should I care if the bootloader protection cannot be circumvented?
You don't have to. But, in today's environment, consumers are tied to a 2 year contracts but new phones are released on a 1 year or less timeline. This means the device you buy today will likely be forgotten by your carrier and the phone manufacturer long before your contract is up. The inability to load custom kernels means that consumers cannot upgrade their own phones after the manufacturer decides to no longer support the phone. The decision to stop supporting upgrades often occurs well before a phones 2 year birthday, see the Motorola Upgrade Roadmap.
In addition, many people believe that they have purchased the phone hardware and should be permitted to do anything that they please with the hardware.
** I do not claim to be an expert, I have only recanted the results of my research. If I have made a mistake please let me know.
thanks for writing this i was going to my self today as i have been fighting people all day with this, i was trying to get motorola to tell me as i had a few reps available in a forum and one said that he will get back to me shortly with an answer ... but i was having to do so with people that dont know the difference chiming in and making the q&a with moto hard even for some one who does know what hes talking about ... any how i will update when i get my reply, and thanks again for putting info in right place btw up at top you put milestone instead of atrix
What a great and informative post. THIS SHOULD BE STICKIED for the time being to prevent future threads that ask the same questions. Great job.
Sent from my MSM using XDA App
sdlopez83 said:
What a great and informative post. THIS SHOULD BE STICKIED for the time being to prevent future threads that ask the same questions. Great job.
Sent from my MSM using XDA App
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+1 here, very informative.
Thanks and sorry about the typos.
Nice job both in the layout and in maintaining an unbiased take on the possibilities.
thankyou for explaining that so well
can we get a MOD to sticky this for a while, at least until we know whether it is encrypted or what not. could really cut down on the "does the bootloader restrict me from doing xxxxxxxxxxx?" chatter on all the threads.
+1 Great post! Guess we'll have to wait for quantum computers before we can crack 1024bit encryption in under a lifetime (seconds probably.) But very informative, I'm off to read everything you linked in your post.
Excellent post sir!
Great post! This should be required reading...
That means that if the Atrix 4G is HSUPA disabled, there's no way around it?
royalemint said:
That means that if the Atrix 4G is HSUPA disabled, there's no way around it?
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please post in the general forum where a thread is going about this. however, it can mostly likely be resolved with a new modem driver.
I have an Atrix 4G in my hand... how can I find out if the bootloader is encrypted?
EGBTMagus said:
I have an Atrix 4G in my hand... how can I find out if the bootloader is encrypted?
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Click to collapse
I would like to know also. I know there are other threads about this the only problem is that there are 6 different answers/opinions.
Does not look good:
The Atrix 4G has a locked and encrypted bootloader. More bootloader related announcements are forthcoming.
http://getsatisfaction.com/motorola...tm_medium=email&utm_source=reply_notification
TinyRK said:
Does not look good:
The Atrix 4G has a locked and encrypted bootloader. More bootloader related announcements are forthcoming.
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... and here just for the record:
https://supportforums.motorola.com/thread/45249?start=15&tstart=0
meta96 said:
... and here just for the record:
https://supportforums.motorola.com/thread/45249?start=15&tstart=0
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Click to collapse
I saw both of those. I am not totally convinced by a PR response, even if it is from Moto. So far the devs here in XDA seem to think it is only signed. I am inclined to believe them more, at least until I see otherwise.
Also, I need to update my OP and will try and do so tonight.
krkeegan said:
I saw both of those. I am not totally convinced by a PR response, even if it is from Moto. So far the devs here in XDA seem to think it is only signed. I am inclined to believe them more, at least until I see otherwise.
https://supportforums.motorola.com/thread/45249?start=15&tstart=0
Also, I need to update my OP and will try and do so tonight.
Click to expand...
Click to collapse
... the number of page views for this topic is bad PR, isn't it? It is just a act/react thing, you know ...
Who is your daddy and what does he do?
I dunno why but that's immediately what I thought of, lol
Sent from my MB860 using XDA App

Sign the petition to encourage LG to release ICS for dual

http://www.change.org/petitions/lg-...s-speed-and-change-your-information-politic-2
Sign the petition this is in many. Let us hear
Great!
[ITA]rocky said:
Sign the petition this is in many. Let us hear
Click to expand...
Click to collapse
Great. I signed it!
Me too .. yesterday... ^^
Sent from my Optimus 2X using xda app-developers app
Signed...
spyne82 said:
Me too .. yesterday... ^^
Sent from my Optimus 2X using xda app-developers app
Click to expand...
Click to collapse
1) this is not the first time.....several times before petitions have been filed for ICS.
2) this is not the right section guys
3) I have filed my vote a few hundred times....also this time....
Kindly refrain posting in other sections which are not related.
Nothing to hurt or offend anyone. Sorry if I have.
CAN SOME MOD TAKE NOTE AND MOVE THIS THREAD AWAY TO A RELEVANT SECTION PLEASE
This thread doesn't belong here. And, don't you realise that this can't and won't change anything?
Signed
signed
[ITA]rocky said:
http://www.change.org/petitions/lg-...s-speed-and-change-your-information-politic-2
Sign the petition this is in many. Let us hear
Click to expand...
Click to collapse
Signed....
Why? I think ICS is already rolling out for our device.. Also no need for it as there are better custom ROMs out.. If you want to force lg do something then force them to release Jelly Bean instead.. Therefore I suggest you to go to http://www.facebook.com/LG and shout "We want Jelly Bean!!! we want Jelly Bean!!!".. As other customers see this protest it could hurt LG more then a Petition nobody sees..
signed
Signed
242 signatures. Thanks.
Inviato dal mio LG-P990 con Tapatalk 2
i will sign this but it just so simple:
Buy another smartphone next time. i've made the same mistake current using optimus 2x and i will never, i repeat, NEVER NEVER buy another LG product again.
LG is not a small brand in the world, they are big and they know how to make theyr business, if they dont want to give atention to support smartphones and focus on tv, or another area will be simple to us make they feel they mistake.
people uses htc and samsung are so close of it support, just change to it.
Just signed. Lets hope that something will move on!
rafaelsartori said:
i will sign this but it just so simple:
Buy another smartphone next time. i've made the same mistake current using optimus 2x and i will never, i repeat, NEVER NEVER buy another LG product again.
LG is not a small brand in the world, they are big and they know how to make theyr business, if they dont want to give atention to support smartphones and focus on tv, or another area will be simple to us make they feel they mistake.
people uses htc and samsung are so close of it support, just change to it.
Click to expand...
Click to collapse
No dude. Its not so simple. The fact remains that we DID buy the o2x and therefore demand attention and solution to our issues which are btw totally legitimate. I personally cannot by any means afford a new phone, not now nor in the foreseeable future, so what you are mentioning on your post simply does not apply to me.
EDIT: I do however agree with you on this. LG: NEVER, EVER AGAIN
Ximo F. Verde said:
No dude. Its not so simple. The fact remains that we DID buy the o2x and therefore demand attention and solution to our issues which are btw totally legitimate. I personally cannot by any means afford a new phone, not now nor in the foreseeable future, so what you are mentioning on your post simply does not apply to me.
EDIT: I do however agree with you on this. LG: NEVER, EVER AGAIN
Click to expand...
Click to collapse
Those petitions exist since 8 months and haven't change anything... And please move the thread to General section.
F.U.LG...............
Sent from my Optimus 2X using xda app-developers app
don't think so, signed it also but searched for LG at change and there are quite some peititions. Devices that should get GB straight after release and 2000 signed users and NOTHING happend.
signed for developer , they can not do best thing if they do not have best sources
Ximo F. Verde said:
No dude. Its not so simple. The fact remains that we DID buy the o2x and therefore demand attention and solution to our issues which are btw totally legitimate. I personally cannot by any means afford a new phone, not now nor in the foreseeable future, so what you are mentioning on your post simply does not apply to me.
EDIT: I do however agree with you on this. LG: NEVER, EVER AGAIN
Click to expand...
Click to collapse
In your words look like you get mad about mines, my intention wasnt that, sorry if it happens. I just say that cause is the way many company do.
they developed the product, they sell it and promise the GB upgrade. (Nobody promised to give you more updates, the more that they could promisse to you was GB).
then they started dev for another products, ant then another and there goes. the team of
LG are now developing the 3rd or 4th top smartphone since O2X and maybe they are not envolved anymore on O2X process. (it can be true or not).
my words was: "normal company dev a product and them go to another"
"good comanys dev a product, support them and goes for another later"
"perfect companys have a dev group to bring new ones and another group to give support for all it product"
.... and we already trully know that LG isnt a perfect company, thats why im saying next phone change lets go for another company. btw i cant afford new one now, so i do a lot research on my next step when it comes possible.

Google does NOT care if you root your Nexus!

I've seen a lot of people fretting about being able to RMA their nexus after unlocking/rooting/trying different ROMS & kernels. Likewise there are conversations about & guides about how to reset the device to hide the fact it has ever been unlocked. This is all an absolutely unnecessary worry.
So, to put everyone at ease I share with all XDA'rs the answer I got from Google when I asked "Hey guys, will rooting wreck my warranty?" I think you will all find this to utterly unambiguous.
Thank you for contacting Google!
Warranties and RMA are still covered *regardless* if a device was rooted.
We are not trying to prevent customers from unlocking the bootloader and installing a new operating system that allows for "rooting".
Android has always provided customers the ability to do that on Nexus devices, and encouraged other OEMs to do the same. So in that sense we are not against "rooting."
This being said, we can't guarantee full advertised/promised functionality if the source code for the Android OS has been modified as the functionality may have changed.
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There you go folks, it's a developer's device so use it to it's full potential. This appears to be Google boilerplate so you're looking at an off-the-cuff response from some random support staffer. (I couldn't import the pretty formatting.)
Think any other brand/manufacturer would have a similar answer to the same question?
Hope this gives everyone a nice warm feeling -- and I suppose I should sign off begging you to hit the 'thanks' button. :angel:
EDIT: Just to clarify, this about Google's North American policy - it appears that they follow this throughout Europe as well, and that European law probably reinforces this. Still, it can't hurt for anyone to check with Google themselves. Also, as per the thread title, this is about Google. If your warranty is held by anyone else this info may have no relevance at all.
NotFromMountainView said:
I've...
Hope this gives everyone a nice warm feeling -- and I suppose I should sign off begging you to hit the 'thanks' button. :angel:
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Is this real? I know they don't care, but would they really say it in writing? Do you have the actual email?
aooga said:
Is this real? I know they don't care, but would they really say it in writing? Do you have the actual email?
Click to expand...
Click to collapse
Yes, I just cut & pasted the actual response as I got it -- but lost the *bullet point formatting. Other than that I omitted the Dear [my name] & the rest of the boilerplate about contacting Google for any other follow-up or other questions.
I understand your question it sounds almost too good to be true.
This is fantastic. Thanks for sharing.
NotFromMountainView said:
Yes, I just cut & pasted the actual response as I got it -- but lost the *bullet point formatting. Other than that I omitted the Dear [my name] & the rest of the boilerplate about contacting Google for any other follow-up or other questions.
I understand your question it sounds almost too good to be true.
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Cool. Good to know.
They provided us with the tools to unlock/lock our bootloader and set up a website to show us exactly how to do it. I think it couldn't be anymore obvious that they don't care that you stuck some binaries on the /system partition so you could run Titanium Backup
NotFromMountainView said:
I've seen a lot of people fretting about being able to RMA their nexus after unlocking/rooting/trying different ROMS & kernels. Likewise there are conversations about & guides about how to reset the device to hide the fact it has ever been unlocked. This is all an absolutely unnecessary worry.
So, to put everyone at ease I share with all XDA'rs the answer I got from Google when I asked "Hey guys, will rooting wreck my warranty?" I think you will all find this to utterly unambiguous.
There you go folks, it's a developer's device so use it to it's full potential. This appears to be Google boilerplate so you're looking at an off-the-cuff response from some random support staffer. (I couldn't import the pretty formatting.)
Think any other brand/manufacturer would have a similar answer to the same question?
Hope this gives everyone a nice warm feeling -- and I suppose I should sign off begging you to hit the 'thanks' button. :angel:
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Sorry little edit. Its not advertised as a developers device. Nowhere in google's ads or their nexus page does it says "developer". I'd still be wary of RMA with root if you highly modified system apps and such.
Sent from my Nexus 5 using xda app-developers app
monkeypaws said:
Sorry little edit. Its not advertised as a developers device. Nowhere in google's ads or their nexus page does it says "developer". I'd still be wary of RMA with root if you highly modified system apps and such.
Sent from my Nexus 5 using xda app-developers app
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It never hurts to be wary. And it anyone managed to overclock the device so astronomically that it burst into flames there may be some pushback from Google. But the email is, as I said, unambiguous.
As to the suggested edit, I never said anything about advertising, but certainly you can tap 7 times and be rewarded with "Congratulations, you are now a developer!" That, as well as well as crachel's point seem to weigh towards it being referred to as a developer's device -- at least casually.
yup. ive always told people that if its a hardware issue, google will rma it, even if its rooted. but if its a software issue, most likely they wont. google themselves looked for a way to give us the means to unlock our bootloaders, and fastboot oem unlock is the gift they gave us with the nexus one
i myself have sent in devices that are still rooted, with custom roms, to get rma'd. google never gave me issue.
simms22 said:
yup. ive always told people that if its a hardware issue, google will rma it, even if its rooted. but if its a software issue, most likely they wont. google themselves looked for a way to give us the means to unlock our bootloaders, and fastboot oem unlock is the gift they gave us with the nexus one
i myself have sent in devices that are still rooted, with custom roms, to get rma'd. google never gave me issue.
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simms22: My guess is that if there's any question of the problem actually being a custom OS issue just re-flash/reset to stock & any remaining hardware issues will be dealt with by Google. My key point was that nobody need worry about resetting any flag that it had been unlocked at some point. From your experience & what they've said and done I think it would take some phenomenally destructive code before they'd even raise the issue.
NotFromMountainView said:
simms22: My guess is that if there's any question of the problem actually being a custom OS issue just re-flash/reset to stock & any remaining hardware issues will be dealt with by Google. My key point was that nobody need worry about resetting any flag that it had been unlocked at some point. From your experience & what they've said and done I think it would take some phenomenally destructive code before they'd even raise the issue.
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when the nexus one just came out, there was a big name google developer that stopped in xda and helped us out every once in a while. i wish i could remember his name. sometimes we even got "leaked" code directly from google. that would never have happened if google cared that we had root.
simms22 said:
when the nexus one just came out, there was a big name google developer that stopped in xda and helped us out every once in a while. i wish i could remember his name. sometimes we even got "leaked" code directly from google. that would never have happened if google cared that we had root.
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That is just great! And just one more reason that I find it really hard to become overwrought over rattling buttons.
An obvious extension of this is that on support calls (or email) one can mention root/kernel/ROM without fear. Heck, Google might even want to know how mods perform.
But this is till the time we can RMA it which google is handling but when our warranty will expire we will have take it to Lg service center and I doubt that they will also give the same reply.
Policies for both of them must be different.
LG will most likely not be so understanding regarding rooting in country`s where there you can`t buy a Nexus in the Play store but in a shop.
gee2012 said:
LG will most likely not be so understanding regarding rooting in country`s where there you can`t buy a Nexus in the Play store but in a shop.
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LG wont be understanding, period. Its only google that will except rooted devices.
If you bought another/extended warranty from your carrier or if your carrier import and service your phone then I think you have to keep hands in yr pockets they may not have a user friendly policy as Google's seems to ...
simms22 said:
LG wont be understanding, period. Its only google that will except rooted devices.
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What do you think could be the reason Google doesn`t offer Nexus devices in all country`s instead of in selected country`s only?
Besides the obvious $$ reason for LG making more money
gee2012 said:
What do you think could be the reason Google doesn`t offer Nexus devices in all country`s instead of selected country`s only?
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there could be many, most likely legal though. maybe even something with taxes or the currency being used in that country.
Hi,
I asked too about root, unlocked bootloader/custom rom (custom Android Kit-Kat software) and warranty LG/Google, the French support is light and evasive (even if I detailed all the points):
Google traduction D):
Thank you for contacting the Google team about your Nexus 5. My name is and I'm Rozenn your contact today.
I understand your desire to rooter your phone because it is of course one of the benefits of owning the Nexus 5 and the android system.
However, if you need to claim warranty, we will ask you to return the phone to the Android version of Kitkat.
Also, be aware that we can not guarantee the functionality of the device if it is Roote.
If your phone is a concern and you need to claim warranty, from the moment he received no trace of shock or been in contact with water, simply contact us. If we can not resolve your concern, we will offer you an exchange. Your product is guaranteed for 2 years.
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But the general idea seems the same as the reply from Google in the OP, less detailed.
viking37 said:
Hi,
I asked too about root, unlocked bootloader/custom rom (custom Android Kit-Kat software) and warranty LG/Google, the French support is light and evasive (even if I detailed all the points
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If I'm not mistaken there's an European law about that. Basically if we have bought a device in Europe the manufacturer must repare our device even if the software has been modified. (Instruction no. 1999/44/CE of E.U.)

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