Found a first case of a cracked back side - Xperia Z3 Compact Q&A, Help & Troubleshooting

https://translate.google.com/transl...ny-xperia-z3-ja-z3-compact&edit-text=&act=url (original: http://kiip.ee/arvustus-sony-xperia-z3-ja-z3-compact/ )
One long and "clean" crack. According to the review(er), the crack happened inexplicably; they did some tests with water and dust/sand, but no drop tests.
It makes me wonder if the Z3C has significant overheating issues. It could be that the excessive heat from 4k recording induces a temperature shock to the glass if it is exposed to cold water shortly after.
Looking at the direction of the crack, it's unlikely that it's the result of "pocket flex"

No don't tell me that! Now I feel like I certainly need a case.

wikitiki said:
No don't tell me that! Now I feel like I certainly need a case.
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Since the review doesn't mention anything about an impact to the glass, if it is indeed due to overheating, then a case would likely only increase the risk of cracking.
One possibility is that it happened during 4k video recording, since that's the one activity that makes the phone heat up the most.

But of course, there is also still the possibility that something went wrong during the tempering procedure of the glass back panel of this particular unit. Or maybe the sand test made some micro scratches and caused a weakness? We just can't know for sure.

wikitiki said:
No don't tell me that! Now I feel like I certainly need a case.
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That's what I don't understand about 'you people'. Why would you use it without any case or so? It should be more then normal to protect such an expensive device somehow.
An accident is so easily made even if it's not your fault, but why take the risk?
Sent from my C6603

Yeah so avoid 4k unless you really need to record it. It seems like several Z2 owners have been experiencing cracked screens. Some were lucky and able to get theirs replaced under Sony warranty but some others aren't. Found that the warranty reviewers would often blame it on the owner for damaging it. I'm just worried that if this is a common issue, we would have to pay for repairs.

Dsteppa said:
That's what I don't understand about 'you people'. Why would you use it without any case or so? It should be more then normal to protect such an expensive device somehow.
An accident is so easily made even if it's not your fault, but why take the risk?
Sent from my C6603
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While using a case is generally a good idea, it would actually - as I said earlier - increase the risk of cracking if it did indeed happen due to overheating, because a case will make it harder for the heat to dissipate.
And for a phone of which one of its main features is its beautiful design, it's kind of a shame if you must hide that design 24/7 in a case.

degraaff said:
While using a case is generally a good idea, it would - as mentioned in above - only increase the risk of cracking if it did indeed happen due to overheating, because a case will make it harder for the heat to dissipate.
Also, for a phone of which one of its main features is its beautiful design, it is kind of a shame if you have to hide that design 24/7 with a case.
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Yeah, but in a perfect world you never drop your phone and does the screen never crack without a reason.
Of course the feature of a phone is to look nice, but drop it once or twice and you might have a whole lot of headache, just because you refused to use a case.
Sent from my C6603

Dsteppa said:
Yeah, but in a perfect world you never drop your phone and does the screen never crack without a reason.
Of course the feature of a phone is to look nice, but drop it once or twice and you might have a whole lot of headache, just because you refused to use a case.
Sent from my C6603
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Again, there's no mention of a drop in the review; it cracked inexplicable as the review states. Cracks from drops or impacts also usually look a lot messier.

degraaff said:
Again, there's no mention of a drop in the review; it cracked inexplicable as the review states. Cracks from drops or impacts also usually look a lot messier.
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Yeah I know there isn't I read it, but it's not only about the review. There is a saying that goes: Better safe then sorry.
Nowadays people use their phone for a lot more things then just calling/texting people, you can lose so many valuable files when your phone breaks, so why take that risk?

Dsteppa said:
Yeah I know there isn't I read it, but it's not only about the review. There is a saying that goes: Better safe then sorry.
Nowadays people use their phone for a lot more things then just calling/texting people, you can lose so many valuable files when your phone breaks, so why take that risk?
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Right. Well then it would be best to use one of these cases with holes in them, for not increasing the risk of cracking from heat.
I suppose that the good thing about a glass back is that, unless it is very wet, it actually "sticks" to your skin much more than any matte plastic back, so the risk of dropping is lower which compensates for its fragility. I tested this by holding my phone (xperia acro s with a soft-touch plastic back) backwards. When I put the phone on my hand with the display facing down, I can hold my hand in a much steeper angle and the phone will only start to slide off very slowly. But if I put the phone on my hand with the plastic back facing down, it will very quickly slide off at a 45 degree angle.

What is the Z3C back made from?

SenK9 said:
What is the Z3C back made from?
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Glass, I think this crack confirms that. There's no certainty about which brand the glass is from though. Some say Dragontrail, others say Gorilla Glass 3. The official product page just mentions "tempered glass"

degraaff said:
Glass, I think this crack confirms that. There's no certainty about which brand the glass is from though. Some say Dragontrail, others say Gorilla Glass 3. The official product page just mentions "tempered glass"
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Since the Xperia Z, people are wondering what kind of glass it is, Sony never said what it is and just referred to it as tempered glass.

Its probably just regular ass glass haha

maybe put THIS on and the risk would be greatly reduced?

ah_hin said:
maybe put THIS on and the risk would be greatly reduced?
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The rhino shield is a perfect impact protection but I doubt it will protect the glass when the temperature chances too quickly.
Sent with my Xiaomi MI2 with Tapatalk Pro

ah_hin said:
maybe put THIS on and the risk would be greatly reduced?
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Well, went through the reviews on Amazon and found -though generally good- somewhat mixed feedback, especially when it comes down to durability. My current Xperia M is equipped with a regular screen protector foil and it did not need any replacement since about a year. But what really keeps me off is the price of some 25$ (front) or 29$ (front and back) Rhino is calling, so one can get 10+ regular foils for that.
Anyhow, my new Z3C (hope it'll be shipped sooner ) will immediatly be foiled and secured by a case.

I hate cases, I have never had one I liked, so I end up using my phones without a case. I'll do the same with the Z1C.

There is now also a first case of screen shatter by accidental drop: https://www.youtube.com/watch?v=TIFgcCoWEZs
Supposedly it fell into concrete from around pocket height.
It's also notable how there are actually chunks out of the plastic frame, rather than just scuffs.
Update: the surface texture of the concrete was "a little rough" according to the person who dropped it.

Related

Undecided - should I sell my One?

I've had a One for a few months but a couple of weeks ago I woke up to find it dead, after what I'd consider very minor liquid exposure (phone left in damp jeans overnight following drink spillage)
So, I have a new one arriving through my insurance claim but I'm now nervous that it seems pretty fragile after this experience - and critically, I can't make any more insurance claims this year if it breaks again as I claimed for a dead s3 this year also...
Am I right in thinking this isn't the hardiest phone out there? Should I sell up and go for the tougher Xperia? I just stick with my s3? It's not like the One does a huge amount the s3 couldn't.
Seriously undecided - thoughts?
I'm considering getting rid of my One for other reasons and one of the phones I'm considering is the Xperia Z. Just waiting for it to come out on T-Mob, AT&T, or Google Edition.
How is the Xperia "sturdier" It's full glass. The only way it's "sturdier" is that it can survive water..
I think it depends on what you're looking in your phone.
If you found that the One is perfect for you and the only thing that bothers you is its water resistant, so just take care of it a little bit more.
Else, if you know you can't keep it far from danger, you may take Xperia Z.
deezle said:
I've had a One for a few months but a couple of weeks ago I woke up to find it dead, after what I'd consider very minor liquid exposure (phone left in damp jeans overnight following drink spillage)
So, I have a new one arriving through my insurance claim but I'm now nervous that it seems pretty fragile after this experience - and critically, I can't make any more insurance claims this year if it breaks again as I claimed for a dead s3 this year also...
Am I right in thinking this isn't the hardiest phone out there? Should I sell up and go for the tougher Xperia? I just stick with my s3? It's not like the One does a huge amount the s3 couldn't.
Seriously undecided - thoughts?
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If it was left wrapped in damp material there is a very good chance this is what would happen to a lot of phones.
Not having a dig in any way, but you've claimed twice in a year which suggests you need to look after them a bit more.
cjm1979 said:
If it was left wrapped in damp material there is a very good chance this is what would happen to a lot of phones.
Not having a dig in any way, but you've claimed twice in a year which suggests you need to look after them a bit more.
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Agreed, unless you had a waterproof phone then most phones would have become damaged its your own stupid fault, look after phones more. Good luck on claiming about the xperias back if you drop it and smash it.
ArmedandDangerous said:
How is the Xperia "sturdier" It's full glass. The only way it's "sturdier" is that it can survive water..
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Isn't the glass stronger on the Xperia?
deezle said:
Isn't the glass stronger on the Xperia?
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You're saying that a full glass phone will take a beating better than an aluminum one? Sure, the One might have dinks if it's being bumped around, but chances are the Xperia will be totally shattered so.. I still don't see how you think glass is "stronger" in that sense than metal.
ArmedandDangerous said:
You're saying that a full glass phone will take a beating better than an aluminum one? Sure, the One might have dinks if it's being bumped around, but chances are the Xperia will be totally shattered so.. I still don't see how you think glass is "stronger" in that sense than metal.
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I'm referring to the screen.
Why would only worry about the screen? Both use glass. The Xperia is full glass all around and has a much worse screen. If you're as careless as you seem to be, ain't nothing gonna save you from destroying any phone unfortunately.
ArmedandDangerous said:
Why would only worry about the screen? Both use glass. The Xperia is full glass all around and has a much worse screen. If you're as careless as you seem to be, ain't nothing gonna save you from destroying any phone unfortunately.
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This
The One is very sturdy indeed, mine's survived a good few drops now, but the Z was tougher. The glass on the Z is bendy, Dragontail I believe, and the frame is a toughened material that's far stronger than the One.
For every other reason other than waterproof ability, I would choose the One.
The S3 is incredibly fragile. Two people I know have shattered their screens, one of them trice, purely from dropping them from around 1 foot high.
biffsmash said:
The S3 is incredibly fragile. Two people I know have shattered their screens, one of them trice, purely from dropping them from around 1 foot high.
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This is certainly true, so annoying. It's not a particularly grippy phone either - I dropped it twice in a year, both pretty minor but the screen cracked both times. I only claimed on insurance so I could sell it...
And thanks for the helpful response, much more useful than everyone who seems to know everything about how I care for my possessions.
Seems their is no specific comments around the One being particularly bad with minor liquid contact so I'll take that as a good sign, swayiing towards sticking with the one at the moment.
The xperia isn't sturdier at all, saying that all phones when naked are pretty weak, none of them will take a 6 foot fall in the right place, so with that in mind the only reason to move to the xperia is because you fear dropping it in water and or you plan to use it under water or around it.
For me the One is the best phone of the year for many reasons, you have to weigh up what suits you best.
Leaving your phone in wet anything is pretty stupid though, would you leave 500 quid in damp jeans? Your laptop in a wet environment? No, so don't do it with your phone.
Sent from my Transformer Prime TF201 using xda premium
---------- Post added at 11:38 PM ---------- Previous post was at 11:35 PM ----------
Forgot to mention, liquid damage of any kind is a guessing game unless you plan to test each component, most of which the end user can't test anyway, I always assume the worst when it comes to liquid damage, that way i'm covered, plus thats what insurance is for.
If it's just a bit of water on the screen and nothing has seaped into the handset itself then you may be ok, but if it has gone into the handset then theres no telling what damage has been done.
Sent from my Transformer Prime TF201 using xda premium

Nexus 5 Drop test

http://www.youtube.com/watch?v=Wkb5Qe_-0k0
Thought I'd share this video with you guys, this is mostly for those who want to keep their phones without any case so they may be able to take the proper precautions.
And for those who don't want to watch the whole video, skip towards 3/4 of the video and you will see the Nexus 5 screen break down after just one drop on it's screen, it was still functional but it was badly damage so this is more so you all may be careful and see what could happen if you phone falls just once on its screen at chest level.
hate too see this kind of test, obviusly if I drop the phone it will be somehow damaged, even if I drop my worst enemy head will be damaged.. just wasting of time and money
That was PAINFUL to watch, i cringed :crying: , wow i was very very surprised how bad it did, whole sections of the screen dettached themselves from the phone, I seriously thought gorilla glass was stronger
pretty brutal
prob grabbing a case just because of the camera protrusion however this helps reinforce that decision
stremax said:
hate too see this kind of test, obviusly if I drop the phone it will be somehow damaged, even if I drop my worst enemy head will be damaged.. just wasting of time and money
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this guy gets sent free phones to do these tests
Good video, but I can't stand cases.
Takes a cool looking phone and makes them look like bricks out of the 1980s.
No thanks. Keep your phones cool, don't be scared.
Chad_Petree said:
That was PAINFUL to watch, i cringed :crying: , wow i was very very surprised how bad it did, pieces from the screen went even missing , i seriously thought gorilla glass was stronger
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Gorilla Glass is just that - glass. It doesn't take side damage or flat landing good at all. The way Apple, Samsung & co are trying to protect the glass from drop damage is using an extra rim around the front panel, something that is missing from the Nexus 5, so no surprises that the screen cracked. What surprised me is the rigid plastic that shattered way too easy, it's something really cheap sorry to say.
The N5 is a lot more fragile than the N4. The phone isn't as rugged, though.
The N5 has no aluminum rim bezel as the N4. My N4 has fell from about the same height and only the bezel got dented. It is that rugged.
BoneXDA said:
Gorilla Glass is just that - glass. It doesn't take side damage or flat landing good at all. The way Apple, Samsung & co are trying to protect the glass from drop damage is using an extra rim around the front panel, something that is missing from the Nexus 5, so no surprises that the screen cracked. What surprised me is the rigid plastic that shattered way too easy, it's something really cheap sorry to say.
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One of the advertising points for the N5, Moto X, and I believe G2 is the side-to-side glass. The extra rim isn't missing; it is intentionally left off. I love that combined with Pie controls.
But yes, the Gorilla Glass is just glass. I agree with your point here. It is supposed to be scratch resistant, not drop-proof diamond material. People always seem amazed by these videos when the glass breaks. Guys, it is glass, it breaks when you drop it. It doesn't matter if it's a phone, a computer, a TV, or even a watch. Glass breaks when it hits something hard at a decent speed. Nothing surprising there.
I never understood the purpose of these drops tests. Wouldn't you have to drop hundreds if not thousands to arrive at a conclusion? There are tons of people who post that their screen broke on a drop but someone would come on and say they dropped there's and only got a dent.
When they do crash ratings on cars, they do very specific tests at pre-determined angles of impact, etc...
These drop videos are some random dude that drops it and the phone lands at some random angle.
Remind me not to drop this thing! I miss the days when you could drop a phone and the worst thing that happened was the battery cover popping off...
Mr. Sprinkles said:
Remind me not to drop this thing! I miss the days when you could drop a phone and the worst thing that happened was the battery cover popping off...
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Yeah, they were like Legos. You drop the phone, it shoots one way, the battery case shoots another way, the battery itself shoots a third way. Although that was unintentional, it is interesting that they make phone cases like that now. I can't recall off the top of my head, but I remember one that was designed to break into multiple parts when it was dropped in order to minimize the impact on the phone itself. Interesting idea. Never owned one, though.
Ordering case now
Sent from my Nexus 4 using Tapatalk
I'm usually very anti case, but the red one in the Play Store looks rad so I'll probably swoop on one of those
This post has been edited.
I can't wait til sapphire is the standard on phone screens. I would easily pay extra for a screen made with it.
I agree with you are all saying, sure is just glass and it is likely to break when dropped I mean we all know that is obvious but I decided to post this as a fair warning to every owner cause I have a Samsung S1 aka Captivate and have accidentally dropped it on the screen and not even a scratch, so yeah I know it depends on the build and materials so figured people should be more careful with their N5s.
Is the back cover removable? On the drop test it seems like it is.
I'm asking because I've to choose from a real bumper and a bumper with a protection on the back.
domenicop said:
Is the back cover removable? On the drop test it seems like it is.
I'm asking because I've to choose from a real bumper and a bumper with a protection on the back.
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Easy to remove. Just drop your phone! But it probably could be removed, if you were so inclined. I can't imagine why you'd ever want to though. Because your warranty is likely toast if you do. And it may never go on correctly again. Just keep checking Youtube, a teardown video will be up soon enough they will see how hard it is to get off.
EDIT: Nevermind here is the video. Fairly easy to get off. But it is glued at the bottom so your results may vary.
http://www.youtube.com/watch?v=m-jDvZtpEJ8
I guess it's a good thing I don't drop my phones. :good:

Already dented my N5

Thats right folks, the out edge of this that lies around the screen is very, very brittle and thin. I have never dropped the phone and it has been in my spigen leather pouch for my old nexus since I bought it, no idea how it got dented, and its only very slight without scratches but it is definitely there.. just a forewarning.
vodka7 said:
Thats right folks, the out edge of this that lies around the screen is very, very brittle and thin. I have never dropped the phone and it has been in my spigen leather pouch for my old nexus since I bought it, no idea how it got dented, and its only very slight without scratches but it is definitely there.. just a forewarning.
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Strange. The Cruzerlite (which are thin TPU cases, cheap in my opinion) drop test stood up to NUMEROUS drops & the device survived without any sign of damage. Not a scratch or dent.
Is you device white or black? My old Nexus 10 had a defect in the black soft touch coating that looked like a dent, but it was more likely an issue in the molding or application process.
vodka7 said:
Thats right folks, the out edge of this that lies around the screen is very, very brittle and thin. I have never dropped the phone and it has been in my spigen leather pouch for my old nexus since I bought it, no idea how it got dented, and its only very slight without scratches but it is definitely there.. just a forewarning.
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Pics?
Sent from my Nexus 5 using xda app-developers app
Endoran said:
Pics?
Sent from my Nexus 5 using xda app-developers app
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Mine is the white version, but the dent is on the top right above the camera, on the black portion, right where the side casing touches the glass. I would have a very hard time photographing this because of where it is on the phone/lighting etc.. ill try when I get home though.
vodka7 said:
Thats right folks, the out edge of this that lies around the screen is very, very brittle and thin. I have never dropped the phone and it has been in my spigen leather pouch for my old nexus since I bought it, no idea how it got dented, and its only very slight without scratches but it is definitely there.. just a forewarning.
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a picture speaks a thousand words
I have about 5 or so nicks on the sides where the glass and plastic edge meet on my naked white N5. I agree that the plastic used is pretty brittle but it's not noticeable unless you really look for it.
Sent from my Nexus 5 using XDA Premium 4 mobile app
Get a sufficient case otherwise you can't really complain...
I have one little mark or nick as well where the plastic case meets the glass on that tiny little lip. My 2 year old got a hold of my phone and dropped it on a metal external hard drive case the day I got it and it landed right on 90 degree edge of the case... I went temporarily insane. It is very small but kind of surprised me I guess. I dropped my galaxy S3 many times and never got more than the little hairline scratches you see in glossy plastic. That soft touch coating seems to have some give to it. It was my fault. My parents gave my kids a new ipad mini and I set my phone on top of it. I was in the other room and heard him say "new tablet". I knew at that moment the mistake I had made...
I have one of those really slim cases on the way which would have prevented it. I typically don't use cases and am usually not bothered by the small marks I get on my phones but because some of those ultra thin cases are so slim now days I am going to try one out. Marking up a brand new phone is a little different than one that's a year+ old...
I too, also have a slight dent under the screen bezel part of mine. I have never dropped mine. Noticed it while it was on the table; that the reflection of the curtain was slightly bent at the one area, instead of being completely straight. Looked closely, and sure enough, there was a dent. It's not noticeable during day-to-day use, but you CAN notice it if looking at the reflection it shows.
The chrome bezel on the nexus 4 was susceptible to dents as well.
A few weeks ago the Nexus 5 flew out of my hands and landed on our concrete driveway. I feared the worst, but only a small dent in the upper left corner of the back panel and some scratching is all that happened. Lucky me, but I still hate it. Never had a single blemish on the Nexus 4.
Sent from my Nexus 5 using Tapatalk
The sides of this phone are fine, besides the fact that they collect dust like crazy. The screen, however, is not. Another guy posting on Android Central also reported having a dent, similar to mine. I actually think this dent came with my device. I noticed it a couple of weeks ago, but disregarded it, as I thought it was the screen protector that came with the phone, but I decided to remove it and check again. It IS a part of the screen
Hobbesfed said:
The sides of this phone are fine, besides the fact that they collect dust like crazy. The screen, however, is not. Another guy posting on Android Central also reported having a dent, similar to mine. I actually think this dent came with my device. I noticed it a couple of weeks ago, but disregarded it, as I thought it was the screen protector that came with the phone, but I decided to remove it and check again. It IS a part of the screen
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Normal. That's why most early glass screen protectors were not sticking properly.
bblzd said:
Normal. That's why most early glass screen protectors were not sticking properly.
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Normal? How is a dent on the screen normal? My Nexus 10 does not have this, my old Samsung Vibrant does not have this. Why would a dent on a Nexus 5 be normal?
Hobbesfed said:
Normal? How is a dent on the screen normal? My Nexus 10 does not have this, my old Samsung Vibrant does not have this. Why would a dent on a Nexus 5 be normal?
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I would say it's normal because of the following reasons:
1) it doesn't effect the usage of the device in any way
2) it's barely noticeable even in the "perfect" lighting conditions
3) many have reported the exact same thing in the early tempered glass threads; the only time it has ever come up or been noticed.
So why exactly is it a problem for you? Corners were cut to make this phone at a cheap price I would think that's pretty clear. It's also not the screen itself but around it.
Dented
In my N5 have no dent and any scratch..
I love with my N5
bblzd said:
I would say it's normal because of the following reasons:
1) it doesn't effect the usage of the device in any way
2) it's barely noticeable even the "perfect" lighting conditions
3) many have reported the exact same thing in the early tempered glass threads; the only time it has ever come up or been noticed.
So why exactly is it a problem for you? Corners were cut to make this phone at a cheap price I would think that's pretty clear.
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There's a difference between "corners being cut" to make the device cheaper and really poor quality control. I understand them using a less camera module and a lower capacity battery, and a screen that washes out when tilted, etc, but the numerous issues with the hardware is ridiculous. Dents in screen, poor GPS connectivity, Wi-Fi problems, dust under screen, loose vibration motor, rattling buttons, and so on.
There is no reason for hardware bugs like this. To lower the price, lesser powerful hardware is used, but the low price is no excuse for poor quality. Like some users said, in terms of hardware, this device is like an alpha, and the only way to receive the "perfect" device is to continuously RMA.
We paid for the device, we should not be getting so many faults and issues.
Hobbesfed said:
There's a difference between "corners being cut" to make the device cheaper and really poor quality control. I understand them using a less camera module and a lower capacity battery, and a screen that washes out when tilted, etc, but the numerous issues with the hardware is ridiculous. Dents in screen, poor GPS connectivity, Wi-Fi problems, dust under screen, loose vibration motor, rattling buttons, and so on.
There is no reason for hardware bugs like this. To lower the price, lesser powerful hardware is used, but the low price is no excuse for poor quality. Like some users said, in terms of hardware, this device is like an alpha, and the only way to receive the "perfect" device is to continuously RMA.
We paid for the device, we should not be getting so many faults and issues.
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How is it even a defect? It's not even noticeable. No one would consider it a hardware bug except apparently you. Please explain how this effects the usage of your device in any way.
Poor quality control is EXACTLY how corners are cut. Manufacturing anything has margin of errors and the less margin of error you're willing to release the more phones are "thrown away" and the more money a released device will cost. I'd explain more but I'm sure Wikipedia or a Google search can better explain the finer points of manufacturing and quality control then I can.
You read the specs of the phone and it has everything a $700 phone has but it costs $400. How did you think that was accomplished?
bblzd said:
.
You read the specs of the phone and it has everything a $700 phone has but it costs $400. How did you think that was accomplished?
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There is a lot of discussion about that price... but Google routinely undercuts the competition when it comes to the nexus line (looking at you, 7)
Looking at the specs of the 5, then looking at comparable phones out ing the market, the only conclusion I can come to is that Google is letting these things go at either zero margin, or (my thought) at a fairly beefy loss.... kicking back cash to LG to cover their losses.
All you need to do is look at the other phones available at the same full retail price... does the 5 seem anywhere close to those? Nope, it blows them all out of the water... laughable in most cases. Now, you can cut corners to lower prices, but you can't cut THAT much.
LeoRex said:
There is a lot of discussion about that price... but Google routinely undercuts the competition when it comes to the nexus line (looking at you, 7)
Looking at the specs of the 5, then looking at comparable phones out ing the market, the only conclusion I can come to is that Google is letting these things go at either zero margin, or (my thought) at a fairly beefy loss.... kicking back cash to LG to cover their losses.
All you need to do is look at the other phones available at the same full retail price... does the 5 seem anywhere close to those? Nope, it blows them all out of the water... laughable in most cases. Now, you can cut corners to lower prices, but you can't cut THAT much.
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The actual cost break down might never be known. One thing is for sure though, LG is not willing to take any loss and whatever Google may have paid them "extra" they will still try and build the phone as cheap as they possibly can.
LG does not consider the Nexus as their flagship phone and will never treat it as such. It's a phone they were contracted to build and they will cut every corner they can. It's just business.

Glass breaks easily in back pocket!

I guess the subject says it all but just to be clear. I put my brand new Z3 Compact in my back pocket, too it out 2 minutes later and had a nice crack over the screen. The durability of the Z3 Compact screen is just a joke when it breaks this fast.
I carried my old HTC One S in my back pocket for the last 2.5 year and it just has some scratches (it also survived some nasty falls).
I've contacted Sony for support and I'm curious how they will respond...
marcfonteijn said:
I guess the subject says it all but just to be clear. I put my brand new Z3 Compact in my back pocket, too it out 2 minutes later and had a nice crack over the screen. The durability of the Z3 Compact screen is just a joke when it breaks this fast.
I carried my old HTC One S in my back pocket for the last 2.5 year and it just has some scratches (it also survived some nasty falls).
I've contacted Sony for support and I'm curious how they will respond...
Click to expand...
Click to collapse
You must have buttocks made of steel.
I'm pretty sure it didn't just sponaneously crack in your back pocket, you must have sat down or something while it was in there.
By the way, keeping your phone in your back pocket is like asking for it to be stolen by pickpockets.
The biggest joke here must the be that you're angry and surprised that a phone breaks when carrying it in you're back pocket.
Skickat från min LG-V500 via Tapatalk
degraaff said:
You must have buttocks made of steel.
I'm pretty sure it didn't just sponaneously crack in your back pocket, you must have sat down or something while it was in there.
By the way, keeping your phone in your back pocket is like asking for it to be stolen by pickpockets.
Click to expand...
Click to collapse
^This...
tribemac said:
The biggest joke here must the be that you're angry and surprised that a phone breaks when carrying it in you're back pocket.
Skickat från min LG-V500 via Tapatalk
Click to expand...
Click to collapse
...and this^^^
I get the impression that the black version seems to be more sensitive.... Fingers crossed 'cause I got the white one
I suppose you didn't use a case or protection of any kind?
I hope Sony say 'Tough titties don't sit on your phone moron!'
Seriously what do people expect...
Looks like some scratches on the right side as well as a chip. Your leaving a lot out it wasn't just a "stuck it in my back pocket and it broke".
Even tho phones never used to break in back pockets, suddenly iPhone 6 and now z3c owners are saying, what do you expect.
I'd expect a phone to not be weaker than the old ones actually.
Hope you get it sorted op.
i'm sure they broke too. but no one took the time to post about it until now because they knew that it was their fault for breaking it. now all of a sudden, they are like, hey i should tell everyone about this because it makes me cool.
I carry my Z3C naked, not a single scratch yet.
qbert456 said:
Even tho phones never used to break in back pockets, suddenly iPhone 6 and now z3c owners are saying, what do you expect.
I'd expect a phone to not be weaker than the old ones actually.
Hope you get it sorted op.
Click to expand...
Click to collapse
Phones are steadily getting larger & thinner, you don't need to be a rocket scientist to figure out that sitting on your phone isn't going to do it a world of good.
In other news: camera in phones aren't as good as dedicated cameras.. (thought I'd better mention that too, as that's something else many people have difficulty grasping)
you're right, planes have got larger, thinner (skinned) and lighter too .
Best not fly anymore then as by your rationale we should expect breakage and not expect improvements as technology advances.
qbert456 said:
you're right, planes have got larger, thinner (skinned) and lighter too .
Best not fly anymore then as by your rationale we should expect breakage and not expect improvements as technology advances.
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Click to collapse
People too seem to have got larger and more thin skinned...
I'm not sure how to spell this out.
The laws of physics dictate, larger thinner objects are more likely to break/bend when pressure/weight is applied than smaller fatter ones.
Nothing to do with technology, people need to stop being sheep and apply a little common sense, before doing stupid things then 'blaming the technology' - take some responsibility for yourself ffs.
My Z3C was in front pocket (not very tight pants) and front screen was cracked with no reason.
dl.dropboxusercontent.com/u/2926416/IMG_0445.JPG
dl.dropboxusercontent.com/u/2926416/IMG_0434.JPG
marcfonteijn said:
I guess the subject says it all but just to be clear. I put my brand new Z3 Compact in my back pocket, too it out 2 minutes later and had a nice crack over the screen. The durability of the Z3 Compact screen is just a joke when it breaks this fast.
I carried my old HTC One S in my back pocket for the last 2.5 year and it just has some scratches (it also survived some nasty falls).
I've contacted Sony for support and I'm curious how they will respond...
Click to expand...
Click to collapse
that is basically identical the crack that i had except mine was on the back. Mine is back with Sony at the moment! mine was in my front pocket though.
Just because manufactures make the phone thinner and lighter does not mean the way people use them are any different. people still put them in pockets etc. I have kept my nexus 5 in my back pocket for ages, sat down on it etc and its not cracked. (im 6ft4 and about 17st) i get my sony and breaks in 5 days...when its in the front pocket. There are making things lighter and thinner sure but not to the point where i have to make sure i carry a phone in bubble wrap because they cant make it strong enough for everyday use. Something is wrong with the phones not with the way are they being carried!
tribemac said:
The biggest joke here must the be that you're angry and surprised that a phone breaks when carrying it in you're back pocket.
Skickat från min LG-V500 via Tapatalk
Click to expand...
Click to collapse
Quoted for truth
You really should get a phone with more durable material if you plan to pocket it. It's just common sense it is fragile..... Belt clip for me!
Glass on Back Of Xperia Z3 C may be inferior.
Inferior meaning not the Asahi Dragontrail or Gorilla Glass 3
Equivalent we HOPE is on the front.
Does Sony specify exactly what is on the front of these phones ?
And I think the specs on the back glass are more vague.
Seems like design flaw / substitution glass or maybe illogical
design flaw.
One of main reasons I want a phone this
size is to put in front pocket and carry ..
Use to play Internet Radio while I work and
browse play on when not working.
In a good case is this phone rugged enough for physically active
People ? Or too fragile .
robertkoa said:
Inferior meaning not the Asahi Dragontrail or Gorilla Glass 3
Equivalent we HOPE is on the front.
Does Sony specify exactly what is on the front of these phones ?
Seems like design flaw / substitution glass or maybe illogical
design flaw.
One of main reasons I want a phone this
size is to put in front pocket and carry ..
Use to play Internet Radio while I work and
browse play on when not working.
In a good case is this phone rugged enough for physically active
People ? Or too fragile .
Click to expand...
Click to collapse
The front glass seems good, no micro scratches so far. I'm just going to get me a Spigen Ultra Hybrid clear bumper case as soon as it comes out for the Z3C, then it'll be fine.
Right now I have this as a temporary case: http://www.mobilefun.co.uk/flexishield-sony-xperia-z3-compact-gel-case-frost-white-p49135.htm
Some people seem to think scratch resistant = shatterproof. Actually the most scratch resistant materials like diamond etc are not hard to shatter/break at all. It has nothing to do with one another.
I was going to buy the Z3c and apply a shatter resistant film on the front and back, but that only protects from knocks to the panel from resonating and breaking the glass, not from pressure from lifting your leg with the phone in your front pocket.
If anyone has a go-to brand of protective film they use to prevent breaking (not so much scratching, as I can replace the film every now and again), I want to know!

Glass cracking by itself

I have gathered up reports of the glass cracking by itself, and have come up with 6 reports already. Very concerning considering the availability of the phone. If you have a similar problem happening to you, please do post here, and if possible, please fill out this survey.
Thanks
Currently at 10 reports.
1. http://forum.xda-developers.com/showpost.php?p=55904325&postcount=7
2. http://forum.xda-developers.com/showpost.php?p=55861318&postcount=14 / http://forum.xda-developers.com/showpost.php?p=55861158&postcount=34
3/4. http://talk.sonymobile.com/t5/Xperi...cked-shattered-on-it-s-own/m-p/844031#U844031 (2 posts in this)
5/6. http://talk.sonymobile.com/t5/Xperia-Z3-Compact/Cracked-screen/m-p/843849#U843849 (2 posts in this)
7. http://talk.sonymobile.com/t5/Xperia-Z3-Compact/Cracked-screen/m-p/843849#U843849
8. http://www.reddit.com/r/SonyXperia/comments/2iv7sq/z3c_back_glass_cracked_eta_on_replacement_parts/
9. http://talk.sonymobile.com/t5/Xperia-Z3-Compact/Probable-PRODUCTION-FAULT-glass-broke-from-2cm-drop-add-your/m-p/846827/highlight/true#M525
10. http://talk.sonymobile.com/t5/Xperia-Z3-Compact/Probable-PRODUCTION-FAULT-glass-broke-from-2cm-drop-add-your/m-p/849689/highlight/true#M636
Lets say they sold 1000 phones so far, I would guess more but lets be very conservative. 6 "cracking by itself" in 1000 phones = .6% chance
I think we should post on this over and over since it is such a huge chance of happening.
Two of those are also the same person.
The screen is ridiculous flimsy. Putting pressure on the screen easily distorts the display. Sony went cheap with the glass. Don't sit on it, that's for sure.
maven1975 said:
The screen is ridiculous flimsy. Putting pressure on the screen easily distorts the display. Sony went cheap with the glass. Don't sit on it, that's for sure.
Click to expand...
Click to collapse
Lulz. Don't forcible bend you're phone and don't sit on it. Grade A advice.
Also, if you're Z3C is that flimsy, return it, cause mine certainly isn't that flimsy.
Crewville96 said:
Lulz. Don't forcible bend you're phone and don't sit on it. Grade A advice.
Also, if you're Z3C is that flimsy, return it, cause mine certainly isn't that flimsy.
Click to expand...
Click to collapse
Mine is solid too. No flex or distortion at all. And I would say 0.6% is a bit high. Their total sales are probably greater than 1000 by now. Probably closer to 1500 so that's more like .03 - .04%
But not all the 1500 user complain on XDA or the web...
Crewville96 said:
Lulz. Don't forcible bend you're phone and don't sit on it. Grade A advice.
Also, if you're Z3C is that flimsy, return it, cause mine certainly isn't that flimsy.
Click to expand...
Click to collapse
Who said anything about bending?
There are YouTube videos showing the issues with the screen/glass.
I am receiving a second Z3C in the office Friday. I will check it report back.
As for sitting on a phone, this should not be an issue. Everyone is acting as if this was never acceptable practice. I understand that things have changed and phones are getting thinner. However, would you not think a portable compact phone should be purchased for pocketability? I think it's outrageous people are so quick to dismiss and write off this simple and basic concept. And for what? For the sake of being a fan of a company that only wants your money? Apple, Sony, Samsung... They don't give a crap about the consumer.
Pocketability, to me, has never meant you can put a glass phone in your rear pocket.
maven1975 said:
Who said anything about bending?
There are YouTube videos showing the issues with the screen/glass.
I am receiving a second Z3C in the office Friday. I will check it report back.
As for sitting on a phone, this should not be an issue. Everyone is acting as if this was never acceptable practice. I understand that things have changed and phones are getting thinner. However, would you not think a portable compact phone should be purchased for pocketability? I think it's outrageous people are so quick to dismiss and write off this simple and basic concept. And for what? For the sake of being a fan of a company that only wants your money? Apple, Sony, Samsung... They don't give a crap about the consumer.
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Click to collapse
WHY would you put your phone in your rear pocket and sit on it? It's bad for your back and CERTAINLY bad for any thin piece of technology with glass on it!
Not to mention rear pockets are easy targets for pick pockets...
degraaff said:
WHY would you put your phone in your rear pocket and sit on it? It's bad for your back and CERTAINLY bad for any thin piece of technology with glass on it!
Not to mention rear pockets are easy targets for pick pockets...
Click to expand...
Click to collapse
I'm not concerned about pick pockets. If they want my phone, the could take it from my hands just as easily. So, I guess we are not to put our wallets in our rear pocket either?
I don't sit on it for long periods of time. More time than not, it is out of my pocket while seated. The issue I have is with these excuses for manufactures. I'm not starting a lawsuit or demanding a refund. I'm simply just annoyed by the arrogance displayed. Pointing the finger at consumers for using said devices the way they have been used for years.
I can see the phablet argument. Those devices should not be on your pockets. (brief periods of time) But seriously, a compact phone that risks damage by pocket? That's hardly looking at the real audience your catering too.
Its not damage by pocket. Its damage by weight and force.
Sent from my Nexus 5
My rear glass cracked by itself. I have had my phone since launch (2 weeks now), and used it with care. There was not a single (micro-) scratch on it (no protection), never dropped or otherwise misused. So as to the reports they are scratchy - imho that's not true.
I put the phone on my desk, picked it up 30 minutes later, and noticed the rear glass was cracked. Picture attached. As you can see this is not the kind of cracking you get from dropping, smashing, or putting tension on it. The crack is beneath the surface - I can't feel it. The phone is on it's way back to the shop now, and I'll hope it will be a warranty thing.
Also, on a major Dutch tech-forum there are several stories about cracking glass (3 or 4 now, did't keep count).
It's a real thing! :crying:
CollinsJ said:
Lets say they sold 1000 phones so far
Click to expand...
Click to collapse
Then they'd better shut down their smartphone department considering Apple sold 10 million units on the first weekend and the Z3C got really good previews :cyclops:
Please stop this discussion on back pockets, whether or not that pocket is suitable for phones is not for discussion here. All the reports I posted said front pockets, and that is concerning.
JorgV said:
My rear glass cracked by itself. I have had my phone since launch (2 weeks now), and used it with care. There was not a single (micro-) scratch on it (no protection), never dropped or otherwise misused. So as to the reports they are scratchy - imho that's not true.
I put the phone on my desk, picked it up 30 minutes later, and noticed the rear glass was cracked. Picture attached. As you can see this is not the kind of cracking you get from dropping, smashing, or putting tension on it. The crack is beneath the surface - I can't feel it. The phone is on it's way back to the shop now, and I'll hope it will be a warranty thing.
Also, on a major Dutch tech-forum there are several stories about cracking glass (3 or 4 now, did't keep count).
It's a real thing! :crying:
Click to expand...
Click to collapse
So I take it that the phone wasn't cracked before putting on the table? Did you something on the phone before that could have caused it to heat up?
I've put together a Google forms survey to collect some objective breakage data:
Sony Xperia Z3 / Z3 Compact - Glass Survey
Please take some time to complete the survey whether you've experienced a breakage or not, it's important to have a complete set of data. You will be able to view the survey results after submitting the form.
darkgoon3r96 said:
So I take it that the phone wasn't cracked before putting on the table? Did you something on the phone before that could have caused it to heat up?
Click to expand...
Click to collapse
No, I'm quite sure it wasn't. As far as I know it was idle, just being stand-by .
"spontaneous crack"
like all the screen cracks ive seen before. Most of the time the user actually cracked it (fall, sit on it, etc.. but mostly falls where "oh im lucky nothing broke") and with some more use the crack propagated. yeah with plastic or metal it woulnt propagate tho.
bilboa1 said:
"spontaneous crack"
like all the screen cracks ive seen before. Most of the time the user actually cracked it (fall, sit on it, etc.. but mostly falls where "oh im lucky nothing broke") and with some more use the crack propagated. yeah with plastic or metal it woulnt propagate tho.
Click to expand...
Click to collapse
Yeah, until someone is watching at the exact moment their phone spontaneously cracks, I'm not believing it. The way some people talk about the Z3C is like if you breathe on it too hard it will shatter instantaneously. My wife dropped her's from chest height onto hardwood floor with no case, screen protector, nothing. Not a scratch. Yet other people, drop it from a foot up, or having it leaning an it just tips over, and breaks... seems odd. Not calling these people liars, just that there must be more to it than that. Probably something along the lines of what bilboa1 said.

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