[Q] How to move from Verizon - T-Mobile Galaxy Note 4 Q&A, Help & Troubleshooting

I am a Verizon unlimited data customer.
I want to sell that plan on eBay and go to the TMo N4 and I want to keep my number.
I have never done an Assumption of Liability and I'm concerned about the order I should do things in order not to lose my number. If I buy the N4 and sell my plan a week later, will TMo port my number over at that later point?
Or conversely, will verizon port my number to TMo and give my S3 a temporary number until I sell it?
TIA

hellcatrydr said:
I am a Verizon unlimited data customer.
I want to sell that plan on eBay and go to the TMo N4 and I want to keep my number.
I have never done an Assumption of Liability and I'm concerned about the order I should do things in order not to lose my number. If I buy the N4 and sell my plan a week later, will TMo port my number over at that later point?
Or conversely, will verizon port my number to TMo and give my S3 a temporary number until I sell it?
TIA
Click to expand...
Click to collapse
Call T-Mobile store and ask how long does it usually take to have a number ported to their service. I doubt if Verizon will do a temp number, they will assign a new number to the buyer.

I am wondering about these very same questions. In the same boat as you are, looking to switch to T-Mobile, give away my verizon unlimited, need the ETF payout from Tmobile, and keep my number.

Well, just a simple comment... I ported my number from AT&T to T-Mobile in literally less than 2 min. The T-Mobile representative just called a number spoke to a person, gave my account info and even before hanging up I got text message from T-Mobile to my old ported number. It is incredibly fast. Not sure with your situation... But on a normal situation it is something done in 2 minutes or less.

Thanks for the replies.
I called Vz and told 'em the story.
They said to go ahead & have Tmo port the number and then I have 2 weeks call Vz back to retain the acct by calling the "Win Back" dept. (800 311-3099) They will issue another number.
So far, I can't get through to this Vz "Win Back" dept using that number or through 611.

Be careful not to loose your number when porting. Once its gone, its gone.

Related

[Q]Swapping from Flexpay to Post Payment

So im on an Even More Plus plan (no contract) and Im in a flexpay payment plan. I want to change to a post payment plan so that I can utilize google voice as a voice mail client and a few other things. I keep getting the run around when calling tmobile, some tell me that you cant have a post payment plan off contract and other say you can. I keep getting disconnect (by them not me) when i get someone who says I can mix a post payment with a even more plus.
So perhaps someone here can help me, can you have a post payment plan off contract (Even more plus) ?
Blueman101 said:
So im on an Even More Plus plan (no contract) and Im in a flexpay payment plan. I want to change to a post payment plan so that I can utilize google voice as a voice mail client and a few other things. I keep getting the run around when calling tmobile, some tell me that you cant have a post payment plan off contract and other say you can. I keep getting disconnect (by them not me) when i get someone who says I can mix a post payment with a even more plus.
So perhaps someone here can help me, can you have a post payment plan off contract (Even more plus) ?
Click to expand...
Click to collapse
I am looking for the very same answer. I was on the phone with T-Mobile and they told me I have to wait 6 months before I could even attempt to change my account. My credit is not worthy I am told.
Any further answers on the T-Mobile No Contract Plans is appreciated.
Miss using my Google Voice services directly with my Nexus One on T-Mobile.
Yes... I am not on a contract on an Even More Plus plan, and I pay at the end of the month.
To switch over from flex pay to post paid with the no contract even more plus plan you need to have had your service activated for at least 6 months, your account must be in good standing with on time payments each month, and you have to be on the list they have for people that are eligible to switch (you should be on the list if you meet all the above criteria).
When I called up customer service to make the switch they said that I was not on the list yet because I was in my 6th month of service. They said the only way I could make the switch is if they run a credit check and give me a new phone number. I argued for quite a while that I would not switch my number but would be willing to have a credit check run. I got no where with that so I went to my local Tmobile store.
The people at the tmobile store were very helpful and came up with an elaborate work around that involved them being on the phone with customer service for over an hour. They ran my credit, created a new account for me (with a new number) and set it up on post pain even more plus. Then they canceled my old account, ported my old number to the new account and now I'm good to go.
In hind sight, if I had known it was going to be such a difficult process I would have waited another month to wait for my name to show up on the eligible list (they were pretty sure my name would show up at the beginning of my 7th month of service).
If you are already on the eligible list then the process should be relatively painful. I would recommend going into an actual tmobile store; they seem to have the ability to accomplish many more things, especially in unique situations like mine.
So, yes you can switch from no contract prepaid even more plus to no contract post paid even more plus one way or another so that you can use conditional call forwarding and Google Voicemail.
Good to know that flex pay doesn't allow google Voice because I use it religiously while I am at work with no service. It's nice to get missed call notifications via WiFi and able to listen to the messages without having service.
Nice feature.
That's actually why I left T-Mobile. I couldn't use GV, which is incredibly cool. That and it took forever to lock onto my location, even when outside. This was all on my N1. Went back to the evil that is AT&T.
I am able to Israel gv with even more plus with no problem. They only thing not allowed is to have forward calls
irishrally said:
To switch over from flex pay to post paid with the no contract even more plus plan you need to have had your service activated for at least 6 months, your account must be in good standing with on time payments each month, and you have to be on the list they have for people that are eligible to switch (you should be on the list if you meet all the above criteria).
When I called up customer service to make the switch they said that I was not on the list yet because I was in my 6th month of service. They said the only way I could make the switch is if they run a credit check and give me a new phone number. I argued for quite a while that I would not switch my number but would be willing to have a credit check run. I got no where with that so I went to my local Tmobile store.
The people at the tmobile store were very helpful and came up with an elaborate work around that involved them being on the phone with customer service for over an hour. They ran my credit, created a new account for me (with a new number) and set it up on post pain even more plus. Then they canceled my old account, ported my old number to the new account and now I'm good to go.
In hind sight, if I had known it was going to be such a difficult process I would have waited another month to wait for my name to show up on the eligible list (they were pretty sure my name would show up at the beginning of my 7th month of service).
If you are already on the eligible list then the process should be relatively painful. I would recommend going into an actual tmobile store; they seem to have the ability to accomplish many more things, especially in unique situations like mine.
So, yes you can switch from no contract prepaid even more plus to no contract post paid even more plus one way or another so that you can use conditional call forwarding and Google Voicemail.
Click to expand...
Click to collapse
Yup, and I meet all the criteria, and perhaps just going to a tmobile store will be better then trying to call 611.
Ok, so on finally getting a rep that speaks clear English I was able to find out that I dont qualify for post pay because my 7 months of perfect payment history don't meet the 6 months requirement. Huh? So I guess i gotta wait a month cause their eligibility only updates once a month and they are always behind by a month?
Anyone else have experiences with this ummm....predicament?

[Q] Should I leave TMO for Sprint?

Ok, I've got a decision to make. I'm currently under a TMO loyalty family plan but the family member has recently decided to stop paying for the account. I have the option....
A: to do an acceptance of responsible and take over my single account allowing me to keep my number along with the phones contract.
B: I could open my own TMO account, no contract, which means I get a new number. The payment for that bill would be about $92 a month including taxes.
C: I could also open a TMO account, on contract, and get myself something new like a tab. (I have 14 days to get something) I'll just use the G2 instead of the tab. With a monthly bill a little over $100
D: My last option is leave TMO and get a sprint account with the same family member that is dropping TMO and join their family plan which is only $37 a month.
What would you do?
You could always open a new account and keep your same number, trust me, it's very possible.
-If ignorance is bliss why aren't you smiling?-
twitch153 said:
You could always open a new account and keep your same number, trust me, it's very possible.
-If ignorance is bliss why aren't you smiling?-
Click to expand...
Click to collapse
They told me I couldn't. I know they lie but what can I possibly do besides say your wrong. Its the TMO Rep vs. Me. The rep said the only way to open a new account and keep the number is to pay to end the contract early.
ddgarcia05 said:
They told me I couldn't. I know they lie but what can I possibly do besides say your wrong. Its the TMO Rep vs. Me. The rep said the only way to open a new account and keep the number is to pay to end the contract early.
Click to expand...
Click to collapse
Damn, I did it a different way (Keep my old number) so you're probably right. I just started a new contact and asked if I could keep my number. You could always raise hell, I've seen people get free **** that way haha but then again you also take the risk of getting tazed and dragged out by the police or security.
-If ignorance is bliss why aren't you smiling?-
You can keep your number if you pay for the bill a month after the 2 yr contact ends,
I work at a AT&T store and this is what we tell customers who want to port over to use but are still in a contact with another carrier and do not want to pay the early termination fess.
You would be doing is paying for a month after the 2 yr contact ended so the number is still yours, and you can port it over without a early termination fee.
In the long run, its always best to have your own account. Just saves trouble with other account holders. Just my personall experience.
demetriusdev said:
In the long run, its always best to have your own account. Just saves trouble with other account holders. Just my personall experience.
Click to expand...
Click to collapse
just talking, pour it
As long as the downsides of being on a CDMA network instead of a GSM one aren't an issue for you (as they aren't for me, basically) then I'd say Sprint is fairly decent.
Of course, there is a $10/mo charge to anyone for having data on their plan. It's the same $10/extra you pay if you get a 4G phone. But, of course, as you and everyone else on here probably know, Sprint's 4G service coverage pretty much sucks right now.
Sprint's cheaper than Verizon, and really only TMo is cheaper than Sprint (though that's a relative statement because it depends on what you've got and all that jazz). Vis a vis phone numbers, if I were you I'd get someone to invite you to Google Voice and then switch everyone over to that number, then you really don't have to care in the future what your *actual* voice number is.
U can convert ur line to a prepaid plan.... 50/month ftw! !! Source.... ME ;D
ddgarcia05 said:
They told me I couldn't. I know they lie but what can I possibly do besides say your wrong. Its the TMO Rep vs. Me. The rep said the only way to open a new account and keep the number is to pay to end the contract early.
Click to expand...
Click to collapse
Sent from my SGH-T959 using XDA App
Dude im in the same situation as you. I'm on a family plan also with a family member who decided to download over $200 worth of paid apps on his samsung vibrant. And decided he wasn't paying so our phones got shut off and he switched over to Verizon and got the same type of phone Samsung Fascinate...And since i lost my job i had to pretty much sell some of my stuff to come up with the money for our cell phone bills. But now that i got it all paid down. I got a offered that idk if i should take. My best friend is on Sprint on a family plan and for only $50/month Ill have 1500 minutes unlimited text,internet with the HTC Evo. but idk if its worth it to switch.

Will Verizon get Nexus 6. My Verizon rep says no!

I really want to know from those who have a Verizon rep how have they answered about getting the Nexus 6...
I am the person that approves and denies for our Verizon account I am the that guy for our FedEx like company (it's not FedEx but we have the same dollar power and global brand) so our Verizon rep knows we are good since we drop made $$ for line, plans, etc. I have asked them to be ready to order when Verizon gets in it and they have been on standby to get the news since the pre-sales in Oct with Google... Today they reported this which killed me...and I want to know if you have a Verzion person are you getting the same info?
-----
In regards to the Nexus 6 Verizon Wireless will not be carrying it however you can go to the Google website and purchase it there and we will be able to activate it in our system since it will be compatible with our network.
Verizon
BGCO Coordinator
parcou said:
I really want to know from those who have a Verizon rep how have they answered about getting the Nexus 6...
I am the person that approves and denies for our Verizon account I am the that guy for our FedEx like company (it's not FedEx but we have the same dollar power and global brand) so our Verizon rep knows we are good since we drop made $$ for line, plans, etc. I have asked them to be ready to order when Verizon gets in it and they have been on standby to get the news since the pre-sales in Oct with Google... Today they reported this which killed me...and I want to know if you have a Verzion person are you getting the same info?
-----
In regards to the Nexus 6 Verizon Wireless will not be carrying it however you can go to the Google website and purchase it there and we will be able to activate it in our system since it will be compatible with our network.
Verizon
BGCO Coordinator
Click to expand...
Click to collapse
It could simply be a matter of him not being aware of carrying the Nexus 6, or being unable to actually confirm availability of the Nexus 6 since even Verizon themselves have yet to say when they'll have it available. I mean think about it. AT&T has an information page up about the Nexus 6, but nothing yet for when pre-orders/orders will be available. T-Mobile has had a pre-registration page for a while now to be notified of when one can be purchased. Verizon is the only one of the Big 3 that has yet to say ANYTHING in regards to the Nexus 6... at least from what i can find.
parcou said:
I really want to know from those who have a Verizon rep how have they answered about getting the Nexus 6...
I am the person that approves and denies for our Verizon account I am the that guy for our FedEx like company (it's not FedEx but we have the same dollar power and global brand) so our Verizon rep knows we are good since we drop made $$ for line, plans, etc. I have asked them to be ready to order when Verizon gets in it and they have been on standby to get the news since the pre-sales in Oct with Google... Today they reported this which killed me...and I want to know if you have a Verzion person are you getting the same info?
-----
In regards to the Nexus 6 Verizon Wireless will not be carrying it however you can go to the Google website and purchase it there and we will be able to activate it in our system since it will be compatible with our network.
Verizon
BGCO Coordinator
Click to expand...
Click to collapse
I ordered it from Google. So all it tells me is that my phone will work when it gets here in a couple weeks.

[Q] Can I port my number to T-Mobile from Cricket using the $30 Walmart Walmart plan?

Currently on the $60 Cricket Pro Plan with 10GB of data unlimited text and unlimited calling. I dont need unlikited calling and 5gb will be kore than enough. I want to keep my number from cricket, i will be a new tmobile subscriber so i know i qualify for the 30 walmart plan.
Why not just ask TMobile? Seems they would be the logical people to ask, rather than random people who aren't likely to be current on TMO's porting policy.
vTizzle said:
Currently on the $60 Cricket Pro Plan with 10GB of data unlimited text and unlimited calling. I dont need unlikited calling and 5gb will be kore than enough. I want to keep my number from cricket, i will be a new tmobile subscriber so i know i qualify for the 30 walmart plan.
Click to expand...
Click to collapse
cricket are SUMBITCHES to port from .... go talk to tmobile
Guess it's not big deal but prefer my old number
RiverCity.45 said:
Why not just ask TMobile? Seems they would be the logical people to ask, rather than random people who aren't likely to be current on TMO's porting policy.
Click to expand...
Click to collapse
Too much like right
Sent from my SHIELD Tablet using Tapatalk
When you get the $30 plan, which is by far the best plan there is for someone who doesn't talk much and the data you get for the money...inside the box is a paper with a code on it. Log into the website provided and register your device. It'll ask you if you want to port, so enter in your number. After submitting, call TM's pre paid department and you should be good to go.
The trick here is to make sure you provide TM with the right "pin code," of your old account and it'll be Smooth sailing. If you don't know what the pin code / password is just call your old provider to obtain that. Then use that pin code when activating the device.
Tip: Don't cancel your old number until you have confirmation that your port is successful, which can be tested obviously by calling your old number and having it ring on your phone with the new SIM. If you cancel too soon, you won't be able to port your number. So wait and make darn sure first. Then cancel the old line / account.
To avoid all this. ..Google voice [emoji106]
Hope this helps.

[Q] TMO N6 with AT&T sim

Couldn't find a straight answer after sifting through the forum. If I go to a T-Mobile store and get a N6, will my AT&T sim work in there and will all the bands work. The play store has screwed me over for the last 2 weeks with yanking the phone out of my cart when I check out so I'm done with that, My local TMO store has one in stock and I'm gonna get it so long as my AT&T sim works in it with no issues.
Yes it will work, you have to keep your service with T-Mobile for the first month before cancelling.
If you're on EIP, you have to pay out the balance when you cancel.
If you play it full upright, you'll have to keep 1 month of service.
zephiK said:
Yes it will work, you have to keep your service with T-Mobile for the first month before cancelling.
If you're on EIP, you have to pay out the balance when you cancel.
If you play it full upright, you'll have to keep 1 month of service.
Click to expand...
Click to collapse
That's fine because they said I don't need to add data to it since a family member already has an account so paying for one month of service is fine with me and i'll pay it off.
gregger said:
That's fine because they said I don't need to add data to it since a family member already has an account so paying for one month of service is fine with me and i'll pay it off.
Click to expand...
Click to collapse
Then yeah, it will work on AT&T.
As far as warranty I think it will be fine too. I chatted with a moto rep and he said they warranty it by IMEI not by owner. (Which is weird)
Ending up getting the device, glad I did. Found a cool rep that just got my family members EIP extended so all I had to do was pop in their sim to register the IMEI on the TMO network for insurance purposes. No added line and I just pay $27/month for the device. Better than using auto refresh to try and beat the google/moto herd online.

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