[Q] Unable to install some apps - Xperia Z3 Compact Q&A, Help & Troubleshooting

Hi there,
I've just received my Z3 Compact so I started to set it up, adding my apps and all but I can't install/update all of them. It seems quite random (I could install Firefox but can't update Facebook for example). Any idea why? Could it be related to the fact that I haven't added my SIM card yet (waiting for a nano SIM tomorrow), for some reason?
FYI, I already tried to clear Play Store data and cache and also to remove my Google account. And I'm running build 23.0.A.2.105.
Thanks in advance

Oh, wait. I've plugged it in to my computer for the first time, and some that didn't work are now working...

Related

NC Honeycomb Some GApps Not Working

I recently rooted my NC and installed Honeycomb on it. I was finally able to (after days of trial and error) install the google apps on the Honeycomb via my Mac (I didn't have access to a PC).
Anyways, Maps works but that's about it. Gmail, Market, Talk do not work.
They don't even open and sometimes if they do they force close immediately. I never had the option to set up my google account when Honeycomb first launched on my NC. I'm wondering if that is the problem considering the apps that require your Google Account do not seem to be working.
I've tried to clear data from the application settings and even unistalled and reinstalled of them.
Anyone have any suggestions?

[Q] Copilot 9.4.0144 voice-guidance issue

Three days ago the voice-guidance stopped working, after almost a year of flawless operation. I opened a ticket with the ALK support and posted the problem at their forum. They proposed the re-installation solution but did not work.
Below are the dialogues with the support team.
Any help would be greatly appreciated.
-------------------------------------------------------------------------------
user voice guide stopped working
As of yesterday the voice guide just says the first syllable and stops. The rest is running ok, just the voice. I changed voice, deactivated it, restarted the phone but nothing works."
support I would suggest reinstalling CoPilot by following these steps:
1) Uninstall CoPilot in SETTINGS > APPLICATIONS > COPILOT.
2) Delete the "com.alk.copilot" folder located on the storage card
3) Clear the cache in your device: go to SETTINGS > APPLICATIONS/MANAGE APPLICATIONS > select PLAY STORE APP > tap "Clear Cache" and "Clear Data"
4) Do a soft reset of your device (off/on)
5) Download CoPilot from Google Play (you will not be charged for this as long as you are logged into your Google Account)
6) Launch CoPilot and activate with your existing CoPilot ID and password
Please note as well that you will need to do a "Cloud Backup" (in MY COPILOT) before reinstalling in order to save your favourites and recent destinations.
------------------------------------------------------------------------------------------------------------------
user I uninstalled the app according to instructions, but the problem remains.
In test mode it sounds fine, but in real guidance not. I can just hear the first syllable of the voice.
support The fact that you are just hearing the first syllable could be due to the fact that your device is low on memory. In that case I would suggest powering off your phone and turning it back on again. Clearing some memory could also help.
If you are still experiencing difficulties with voice guidance could you please indicate the following:
1) Have you correctly deleted the "com.alk.copilot" folder when reinstalling CoPilot?
2) Are you using a bluetooth receiver, external speakers or any external device with your phone?
3) Have you correctly downloaded a text-to-speech voice in SETTINGS > LANGUAGE AND VOICE?
4) Which voices have you tried using? CoPilot voices, Android voices?
Additionally could you indicate if you have done any recent changes to your phone recently? A ROM update perhaps?
---------------------------------------------------------------------------------------------------------------------------------------------------------------------
user 23/01/2013. Reinstalled app for third time. Unfortunately now it is not working neither in test mode. It just spells a "Ti" sound and stops.
Regarding the questions:
1.Additionally could you indicate if you have done any recent changes to your phone recently? A ROM update perhaps?
-Phone is running original android 2.1. Since Oct2012 the phone is rooted, for installing Mobilego and get rid off sony preintalled apps, facebook, some games etc. No weird software outside MARKET has never been installed.
Lately I bought a mobile internet subscription and have been using the Operamini and Copilot together and both apps crashed sometimes.
2.The fact that you are just hearing the first syllable could be due to the fact that your device is low on memory.
-Memory status : RAM 49free/176total, Internal 58free/212total, SD 886free/1800total
3. Have you correctly deleted the "com.alk.copilot" folder when reinstalling Copilot?
-Did this through File manager, I think correctly, select and delete.
4.Are you using a Bluetooth receiver, external speakers or any external device with your phone?
-I am using hands-free speaker, and it works fine with FM radio, tune-in, music player, YouTube, video player, skype etc.
5.Have you correctly downloaded a text-to-speech voice in SETTINGS > LANGUAGE AND VOICE?
-I think so. Like the first time one year ago. How could I do it wrong?
6.Which voices have you tried using? Copilot voices, Android voices?
-I tried default TTS voice and the downloadable also.
-just checked that the ANDROID text-to-speech feature is working
support expected....
Did you follow the steps as described?
Especially the "wipe cache" part may be the solution to your problem.
Did this happened after an update?
I see you are using 2.1 so the app may is not compatible any more. In any cases why don't you try an older version that worked well?
Sent from my X8 using xda premium
I did all the steps . Twice.
It was not after an update. Those days I had overloaded the device with many apps running simultaneously, and Copilot crashed sometimes.
ALK ask me to send over some system files to examine.
stamatis said:
...............
. In any cases why don't you try an older version that worked well?
Click to expand...
Click to collapse
I asked ALK to send me an older version, and they answered that they DO NOT have any older version available
in the meantime thay had already released an update which does not play voice sounds also.
>Subject
---------------------------------------------------------------
>CoPilot Premium - Android - TTS - voice guide stopped working
>Discussion Thread
---------------------------------------------------------------
>Customer By Email (George Nikolaidis) - 05/03/2013 05.59 PM
>could you send an older version, just to give it a last try?
>
>Response Via Email(Sebastien) - 06/03/2013 05.00 AM
>Dear Mr Nikolaidis,
>Unfortunately we do not have any older version to provide you with. However, a newer version of CoPilot has been released yesterday (version >9.4.0.174) so I would suggest trying to downloading this version update from Google Play.
>Regards,
>Sebastien
>CoPilot Technical Support
Probably Memory Related
Based on my experiences with Copilot and voice-guidance, it does indeed sound like a low memory issue.
Voice guidance was working fine for me. All of a sudden, it sounded stuttering badly (or not speaking at all). Turns out that I'd installed one too many memory hungry resident programs. Android must have considered voice to be "low on the totem pole" and started killing it when memory got too tight.
My solution was two fold: I uninstalled unneeded programs and installed the V6 Supercharger script. When I need voice guidance, I use the "Super unleaded" settings to allocate enough memory. Voila...perfect voice guidance once again.

MotoG 2nd Gen XT1068 OS issues

Hello,
My phone (out of warrenty) was dropped in water, so had to change some hardware outside. After which I kept getting play store errors. Many apps would also throw random errors, even after doing factory reset. So I thought may be ROM too need to be flashed due to new hardware. I searched for the Stock ROM (Kitkat 4.4.4) and found one (phone shows 21.11.27.titan.retaildsds.retaildsdsall.en.03retin). I flashed it (I just had to run a file on fastboot mode - Auto Restore Script.bat). After that I havent been able to install apps through play store. It keeps popping error 495. I can install a few apps at random, but not everything. I did the whole process at least 3-4 times again, changed wifi connection etc. No luck. Any help here?
PS: I am totally a new person to all android related stuff, but ready to learn if right instructions are given. Thanks.
Hi,
I will have your thread moved to your device section.
Good luck!
yuppie, on lollipop now!
@garrittw: your response is a little too late You see, in my desperate attempts to make my phone work, I got it on Lollipop 5.0 (used the files from here - http://forum.xda-developers.com/mot...m-1-tweet-rate-thread-add-poll-titan-t2989793)
The end scene is that everything is working on my phone. But it took a lot of time to make it happen. After installing gapps, I continuously got google play services error. The same play store problem persisted too. But this time something different happened. After 2-3 attempts at downloading one app, i got it to donwload. Also updated google play services somehow. It was frustrating though as for every app download I had to try multiple times. Surprisingly amazon appstore downloads were successful. So I also used that to download the ones available there. But I am happy now that my phone works perfectly with all the apps that I need up to date . I am feeling so happy about it, as this was my first stint at android troubleshooting as a total novice
However I still think I will run into the same play store problem whenver I would try to update any app, so I think I will use your patch anyway. Thanks
JJD Edit
Please don't discuss or recommend lucky patcher on xda. Moderaters will not tolerate software that is primarily warez related. Threads get closed because of that. Thanks
doppelhelix said:
Please don't discuss or recommend lucky patcher on xda. Moderaters will not tolerate software that is primarily warez related. Threads get closed because of that. Thanks
Click to expand...
Click to collapse
This ^^^^^^^^^^ and thread Cleaned.....
sejalparikh said:
It keeps popping error 495.
Click to expand...
Click to collapse
Try this:
Settings > Apps > swipe until you see category "all"
Search for "Google Play Store" and clear data.
Search for "Googe Services Framework" and clear data.
Now open the play store and try to install something.
If you still get 495 go to Settings > Accounts and delete your Google account. Restart phone and add your Google account. Should be fixed.
tried everything on 495, no luck
doppelhelix said:
Try this:
Settings > Apps > swipe until you see category "all"
Search for "Google Play Store" and clear data.
Search for "Googe Services Framework" and clear data.
Now open the play store and try to install something.
If you still get 495 go to Settings > Accounts and delete your Google account. Restart phone and add your Google account. Should be fixed.
Click to expand...
Click to collapse
I had tried ALL the suggestion on the internet for 495, nothing worked. Even flashing multiple versions of systems dint work. Still get 495 at times with the 5.0.2, but works when i try multiple times. I also tried different wifi connection, no luck there too

Has anyone been experiencing Google Play Store issues, i.e. cannot update apps or DL

Hello All,
Apologies if this has been addressed already. I did try to search for the issue and have found various articles outside of XDA, but none internally. Yesterday, or perhaps the day before, I noticed I was unable to update any of my apps via the Google Play Store.
I tried the basic troubleshooting steps.
Reset mobile data.
Did a clear cache and data on the Play Store app, as well as Google Play Services (this also kicked me back to an older version of play, when I go to settings and click build, it says it will install a new version of Play, i.e. the one I had prior to a Data clear, but I never get it).
Removed and re-added my google account on my phone.
Stopped short of doing a factory reset, as I am not too keen on doing so just yet.
Called Google Support (or rather, used their callback feature built into the play store app), and they were absolutely clueless. The guy literally said, there is no solution to this problem and hung up on me, sounded like the gentlemen may have been from Africa, or the call center in Africa. Whatever the case, it was clear he had absolutely no technical knowledge or ability other than reading 3 lines from a script.
In any event, has anyone else been experiencing this issue, and is there a solution and/or any insight or updates regarding this?
Thanks in advance.
Do you get any errors from Play Store while trying to update apps?
No errors, whatsoever. Just stuck on downloading. Tried it over WI-FI and it still didn't work. Then went tried a different Wi-Fi and was able to download apps and update apps again, but I still can't download or update anything over my mobile network.
At one point, I got a timeout message coded (925). Searched around for that, and none of the fixes worked (I had already tried tjose fixes anyway).
MODERATOR, please move this to the T-Mobile Galaxy Note 5 forum. Apologies. I was at work when posting this, and didn't check which forum I was in when posting. This should be addressed in the T-Mobile Note 5 forum. Thanks!!
Clear data and cache of Play Store app, then connect to VPN (change your IP address to another country), and run Play Store, see if it works or not.
Ok TAEL, I will try this and get back to you.
Found the culprit. Apparently, on the Note 5, there are fine grained settings for restricting background data for certain apps and processes. I had restricted background data for "Media", and this was the issue. Thank you for your help!
You silly guy, you.

Oct Security Update removed ability to install second instance of app?

A little backstory: As most of you probably know, you are/were able to run up to 4 instances of most apps on your phone. One download from Play Store, one from Galaxy Store, then repeat inside Secure Folder. Obviously with apps like Facebook, you could also use the Dual Messenger feature to run yet another instance.
I'm assuming the October update broke that feature, as I was prompted to update Pokemon Go today (I manage four accounts on one device) and it wouldn't let me update because it's already installed. At the time the issue store, I could access 3 instances that were already up-to-date (both Play Stores and one Galaxy Store). Thinking it was just a glitch, I uninstalled the working Galaxy Store version and tried to reinstall. Would not install, citing that it's already installed. So I uninstalled one Play Store download. Same thing.
In conclusion, I went from four working versions to three, and finally two (one from each store).
So my question is: has anyone else come across this issue AND does anyone have a workaround/solution?
My first thought would be to just downloads the updated APKs via a mirror, but I don't know the phone decides whether to overwrite or install a second instance (that is, how does it install the second instance and is there a way to force it to do that instead of overwriting?) I've also considered downgrading, but I'm on a Snapdragon phone and I /do/ want to stay as updated as I can.
I know it seems like such a minor thing, but it's pretty important to me to be able to manage my accounts on the fly without extra devices or constant logging in/out.

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