[Q] Dual sim issues - G 2014 Q&A, Help & Troubleshooting

I have one sim that I wish to use for phones / text messages, and one that I wish to use for mobile data.
If I put either sim in on its own, it works fine.
If I put both in together, and set them so they are both on, the one that I wish to use for phone calls and texts does not register on its network (which is Three in the UK)
I am not sure what to do. Can the phone company have set it so it doesn't work in a dual sim setting?
Or have I just failed to understand what dual sim is?
Any help much appreciated!

stoichkov88 said:
I have one sim that I wish to use for phones / text messages, and one that I wish to use for mobile data.
If I put either sim in on its own, it works fine.
If I put both in together, and set them so they are both on, the one that I wish to use for phone calls and texts does not register on its network (which is Three in the UK)
I am not sure what to do. Can the phone company have set it so it doesn't work in a dual sim setting?
Or have I just failed to understand what dual sim is?
Any help much appreciated!
Click to expand...
Click to collapse
Try interchanging the SIM, I mean just enter the right one on the left and the left one on the right. What you are saying shouldn't happen.
If possible try another 2 SIM to see if the problem is with the SIM or the phone.

pleomaxell said:
Try interchanging the SIM, I mean just enter the right one on the left and the left one on the right. What you are saying shouldn't happen.
If possible try another 2 SIM to see if the problem is with the SIM or the phone.
Click to expand...
Click to collapse
OK thanks. I have tried it with another 2 sims and it works fine. So that means it's a faulty sim?
Is it possible the network won't allow dual sim, or should I just request a replacement?
Thanks

stoichkov88 said:
OK thanks. I have tried it with another 2 sims and it works fine. So that means it's a faulty sim?
Is it possible the network won't allow dual sim, or should I just request a replacement?
Thanks
Click to expand...
Click to collapse
Before requesting a replacement just ask the network operator of that particular SIM that if they disallow Dual-SIM or not. If they don't allow using their SIM on a dula-sim mobile asking for a replacement would be pointless.

I am using 3 (UK) and Vodafone, no issues, so likely the sim
Sent from my XT1068 using XDA Free mobile app

Related

is it possible / room enough to use a dual sim ?

i like to know if there is room enough above the sim to use a duosim from duosim.xcom ?
Anyone an idea?
come on , is there any room to place a dual sim ?
Oh, wow. That stuff looks cool. Now I'm curious too.
Yes, there should be room enough.
So, I've tried it and yes it fits but it doesn't work.
The TD has 8 connections to the SIM card and the Magic Sim (www.dual-sim.nl, 16th cut version) has 6 connections. It is 16th gen card which they propose to use for smartphones....
It works on my old Nokia 6021. This phone has 6 connections to the SIM Card.
The cutted SIM Card doesn't work anymore on the TD so I have to purchase a new one. I have sent a mail to dual-sim.nl. I will post the outcome.
number of contacts is irrelevant. Only 6 contacts are used for sim cards, the last 2 are RFU (reserved for future use).
If i read you right, after you cut up your sim card it doesnt work anymore? even directly in the phone without the dual sim? If thats the case your broke your sim while cutting it. The dual sim may or may not work still.
The cutted SIM doesn't work in the TD but does work in the Nokia 6021.
The Magic Sim doesn't work in the TD but does work in the Nokia 6021.
So, my assumption was that the cut is the reason that the SIM card doesn't work anymore on the TD. Strange that it still works in the 6021??
No, there is an incompatability between the magic sim and the touch diamond it sounds like. Only 6 contacts on the sim are used, the last two do nothing.
So if it works fine in your 6021 and not the TD, then its the magic sim that has the problem.
What error do you receive? no sim/insert sim?
SIM card is seen, Magic Sim program is available in teh TD but it doesn't register to the network.
geraldkw said:
SIM card is seen, Magic Sim program is available in teh TD but it doesn't register to the network.
Click to expand...
Click to collapse
Hmm thats really strange. What happens when you manually register?
It lists the available networks. KPN (my provider) in one of the them. If I try to connect to this netwerk the same thing occurs: can't register... I can try another network (roaming)?
Hmm that means the IMSI is not being passed corectly.
Sounds like a bug with the multisim itself. Another brand might work.
Not all new USIM cards works fine.
Put your phone on GSM mode instead of WCDMA or Auto.
Then the Dualsim works fine.
someone1234 said:
Hmm that means the IMSI is not being passed corectly.
Sounds like a bug with the multisim itself. Another brand might work.
Click to expand...
Click to collapse
Due to your questions I tried it again and came to the conclusion that the cutted SIM card didn't work in the TD because it didn't contacted completely. I also saw a different kind of slide for the Magic Sim which leads to a better contact of the Magic Sim to the TD and now everythong works!!
Thanks someone1234 for taking the effort ask further
geraldkw said:
Thanks someone1234 for taking the effort ask further
Click to expand...
Click to collapse
Thats great! no problem.
Does the Dual-sim 16th gen. non-cut version also fit into the TD?
I don't think my employer will appreciate it if I would cut my KPN sim-card of my company phone...
anyone tried the 20th gen dual sim adapters yet?

[Q] Activating the HD7

Hi all
This is hopefully the last factor in deciding whether I will get the HD7 or not.
I read on cellhub that you have to "Activate on Delivery". What does this mean? Can you not use the phone before it is activated or does it only need to be activated on T-Mobile if you are using it on T-Mobile?
Thanks again.
Jonno2343 said:
Hi all
This is hopefully the last factor in deciding whether I will get the HD7 or not.
I read on cellhub that you have to "Activate on Delivery". What does this mean? Can you not use the phone before it is activated or does it only need to be activated on T-Mobile if you are using it on T-Mobile?
Thanks again.
Click to expand...
Click to collapse
not sure what that is, mine arrived, poped in the sim, had touns of trouble with importing contacts, but once I got past that, the phone works just fine out of the box.
Im Tmobile USA.
now using the empty OS it self is a whole other issue
If you mean an iPhone like iTunes dependent activation there is none. Just pop the sim in and you are ready to go. In fact, I didn't even entered a SIM when I first opened it
Ok, great, thanks very much.
Were you two both on contracts or prepaid?
I will be purchasing the phone and then using it in South Africa so I don't want it to get here only to find out that it has to be activated with a T-Mobile sim card
You mean unlocked/locked phone. If you bought yourself an unlocked phone there shouldn't be any problem with your SIM . Just as I did
No, I know I'll need to unlock it.
I want to know if the actual phone has to be activated by T-Mobile before it can be used.
Do I require cables, software or any technical knowledge?
Unlocking your HTC phone by HTCimeiUnlock.com is very simple. You don't need any cables, software or technical knowledge. All you have to do in order to unlock your phone is to switch it on with a not allowed SIM card and simply use your phone's keypad to enter the eight digit unlock code provided by us!
Click to expand...
Click to collapse
Looks like no.

Dual SIM

Hi, I am shortly going to have an mi5. One of the reasons I bought the phone was to have one phone and 2 SIMs thus doing away with the need to have two phones (personal and private) with me. But I am totally new to the whole dual sim thing. Can anyone explain how it works on the mi5?
palexr said:
Hi, I am shortly going to have an mi5. One of the reasons I bought the phone was to have one phone and 2 SIMs thus doing away with the need to have two phones (personal and private) with me. But I am totally new to the whole dual sim thing. Can anyone explain how it works on the mi5?
Click to expand...
Click to collapse
https://www.androidpit.com/dual-sim-phones
All in all,
you get to choose if you want to use data from SIM 1 or SIM 2.
When u get att call it says Incomming call on <Call provider 1> or <Call provider 2>.
The same when you wanna call or text someone, either you tap SIM 1 or SIM 2. All of this could be configured in the settings menu.
Cool, thanks.

Dual Sim - standby or full active?

Hello, i have P8 and the sim cards working "active" together.
i want to buy the P10, and i want to ask if the sim cards working the same (Dual Sim Full Active) like the old P8.
Please help me.
Davidskywind said:
Dual Standy my friend.
And ony one SIM have 4G service, one SIM in 2G.
Click to expand...
Click to collapse
Thats incorrect, can be 2G/3G/4G, the other sim is 2G/3G.
To ther op's, for all I know, the P7 and 8 is full active, you can use sim one to call sim two and you phone will start to ring, thats the same for sim one on call, whiles data can be used to surf the internet on sim two. This feature has been removed for all released afterwards.
kms108 said:
Thats incorrect, can be 2G/3G/4G, the other sim is 2G/3G.
To ther op's, for all I know, the P7 and 8 is full active, you can use sim one to call sim two and you phone will start to ring, thats the same for sim one on call, whiles data can be used to surf the internet on sim two. This feature has been removed for all released afterwards.
Click to expand...
Click to collapse
Thanks Bro, if the 2g/3g sim received a call .. the internet stopped working?
Example: Is the truecaller worked to identify a number call me on 2g/3g sim card?
mojeersalman said:
Thanks Bro, if the 2g/3g sim received a call .. the internet stopped working?
Example: Is the truecaller worked to identify a number call me on 2g/3g sim card?
Click to expand...
Click to collapse
Lets just say that when sim 1 is active (on a call), sim 2 is disabled.
kms108 said:
Lets just say that when sim 1 is active (on a call), sim 2 is disabled.
Click to expand...
Click to collapse
Oh, this is very bad
mojeersalman said:
Oh, this is very bad
Click to expand...
Click to collapse
Nothing can be done about it, of all the phone only Huawei P7 and 8, from what I know has this feature, all the newer Huawei has removed the feature, and other manufacture thinks it's not worth having it.
kms108 said:
Nothing can be done about it, of all the phone only Huawei P7 and 8, from what I know has this feature, all the newer Huawei has removed the feature, and other manufacture thinks it's not worth having it.
Click to expand...
Click to collapse
P9 PLUS WORKING TWO SIM CARD SAME TIME.
M.KK said:
P9 PLUS WORKING TWO SIM CARD SAME TIME.
Click to expand...
Click to collapse
You got to give more details, majority of the phones posted here work with two sims at the same time.
kms108 said:
You got to give more details, majority of the phones posted here work with two sims at the same time.
Click to expand...
Click to collapse
https://forum.xda-developers.com/p9-plus/help/p9-plus-t3765257

Mi 9 - Android Q Mobile Network isn't available

Hi,
I just bought a Mi 9 for my gf as Birthday gift and have a big problem with it.
We use her Simcard from her further phone, which works there without issues, but the Mi 9 just let her use Data on the simcard (internet). No calls or texts in-/ outbound are possible. It always shows that no mobile network is available.
I already readded all APNs (Internet, LTE, GPRS) and tried a couple different network settings (*#*#4636#*#*). I'm not sure why this issue appears and searched allover the internet. Seems like noone else have this problem.
Version is 11.0.2.0(QFAMIXM) with locked bootloader. Could it be that seller flashed something wrong, modem type or whatever? Carrier lock wouldn't let us use the actual sim right? My own sim as well just work with data so it need to be an issue with the phone.
Thanks in advance
Chris
Noone have any idea what the issue could be?
This seems like an operator related issue and probably has nothing to do with the Mi9. Try operator related forums for more help. The only thing that comes to mind is to get a new sim from the operator.
ChrisMNL said:
Noone have any idea what the issue could be?
Click to expand...
Click to collapse
Question:
Does mi9 recognize the SIM Card? Does mi9 ASK for your SIM Card PIN? Or does mi9 say 'no SIM Card installed'?
Hi,
Sim is recognized and contacts shown. Sim pin is deactivated so the Phone don't ask.
Mobile Network is shown and active and data/ internet works. Its just the GPRS funtions (Text, Calls) which don't work. When I try to call I get the "Mobile Network isn't available" message and texts don't sent.
Thanks
This seems like an operator related issue and probably has nothing to do with the Mi9. Try operator related forums for more help. The only thing that comes to mind is to get a new sim from the operator.
Click to expand...
Click to collapse
The Sim works fine in another phone and my sim which works as well, shows the same errors in the Mi 9. So it must be an phone issue.
ChrisMNL said:
The Sim works fine in another phone and my sim which works as well, shows the same errors in the Mi 9. So it must be an phone issue.
Click to expand...
Click to collapse
What operator do you use? What operators are the respective cards you have tried in the Mi9? Did you buy the phone from a private person and not new in a sealed package? In this case contact the seller.
ChrisMNL said:
The Sim works fine in another phone and my sim which works as well, shows the same errors in the Mi 9. So it must be an phone issue.
Click to expand...
Click to collapse
Do you have 2 simcards installed?
You also might try to reset the modems, howto you can find when searching the forum
Just 1 sim installed. 2nd slot shows the same issues. Will check the forum for modem reset thanks.
Hi,
Weirdly the phone seem to have a Carrier Lock. My gf uses SMART Prepaid here on the Philippines and as said just mobile data was working. Yesterday she switched the SIM for testing to Globe and with this SIM everything works. 4G is available and calls/ texts work as they should.
I'm still confused about this. If the Phone would be carrier locked, should another Carrier SIM not be functional at all? I don't get why Data connections are working then.
For now the solution is to get another SIM. Probably let it unlock in a store.
Regards
Chris

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