SIM Unlock Reset by HTCDev Bootloader Unlock - One (M7) Q&A, Help & Troubleshooting

Basically, I have an ATT branded M7 that should have been carrier unlocked. First thing I did was complete the HTCdev unlock to install TWRP and supersu. I completed a SIM swap from a mini-SIM to the micro-SIM for this phone and it is asking for the network password which the provider is telling means that it is not carrier unlocked? Could the HTCdev unlock caused this? Seems like the SIM unlock is in a different area of the boot loader that requires s-off so I think no. Need to contact the eBay seller but anyone have any other suggestions? Is S-off and unlock the only option for a permanent SIM unlock?

genseng said:
Basically, I have an ATT branded M7 that should have been carrier unlocked. First thing I did was complete the HTCdev unlock to install TWRP and supersu. I completed a SIM swap from a mini-SIM to the micro-SIM for this phone and it is asking for the network password which the provider is telling means that it is not carrier unlocked? Could the HTCdev unlock caused this? Seems like the SIM unlock is in a different area of the boot loader that requires s-off so I think no. Need to contact the eBay seller but anyone have any other suggestions? Is S-off and unlock the only option for a permanent SIM unlock?
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Click to collapse
Bootloader unlock and s-off are not related to sim-unlock. You probably got scammed by the seller, but sim-lock can be removed easily using a sim-unlock code which you can buy online (for really cheap). So it might not worth wasting your time contacting the seller.
There is another method to sim-unlock that require s-off(sieempi)
Sim-unlock is permanent even if you unlocl/relock bootloader or if you turn security on/off (s-on/s-off)

Thanks for confirming. Is there anyway to determine if it has been hardlocked?

genseng said:
Thanks for confirming. Is there anyway to determine if it has been hardlocked?
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Click to collapse
what are you talking about? Hardlocked?

Something about if an incorrect code 10 times there's another layer of locks (found AT&T page that references PUK and PUK2 codes). Are those different than the carrier lock we're discussing? Found a cheap code on eBay. Ordered it, will find out shortly I guess.

genseng said:
Something about if an incorrect code 10 times there's another layer of locks (found AT&T page that references PUK and PUK2 codes). Are those different than the carrier lock we're discussing? Found a cheap code on eBay. Ordered it, will find out shortly I guess.
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Click to collapse
AFAIK (I'm not an expert on this) PUK codes are used to unlock the device when a wrong PIN was entered to many times in an attempt to access the device. PUK (Pin Unblock Key = Personal Identification number unblock Key) locks the device on a lower level or/and the sim card can become locked (preventing access to data stored on the card) but this have nothing to do with sim-lock that are locking your phone to a specific carrier.
Im not even sure if PUK is still used, ppl just reset their PIN using their google account or they are performing factory reset....
purchase the sim-unlock code, insert the new sim card, enter the code when prompted.

Thanks for the explanation. I did manage to test the new SIM in another phone and it worked and another known good SIM resulted in the same error (new info since OP). Maybe I should have paid more for 15 minute service... ?

Purchased unlock code did the trick.

genseng said:
Purchased unlock code did the trick.
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Click to collapse
:good:

Related

Unlock Code Passed

I just entered the unlock code I received from ATT and got the message unlock code passed. I take it that this means its unlocked? Is it a permanent unlock?
FuSchnickens said:
I just entered the unlock code I received from ATT and got the message unlock code passed. I take it that this means its unlocked? Is it a permanent unlock?
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Click to collapse
I believe that it is a permanent unlock - however - please read the WIKI and do not confuse UNLOCK with HARDSPL if you are going to FLASH ROMS.
Bill
what was the exact code or numbers you used to unlock the phone...because some of the #'s for unlock just unlock the service providers branded lock but the other codes unlock the phone period
if the code is from AT&T, then its for permanent sim unlock and you can use other sims. no more, no less
Yes the code is directly from ATT. I told them I'd be doing some international travel and wanted the option of putting in a european sim card while there.

[Q] Unlock Code

Cell Unlocker says they have the unlock code for the Vivid with a 100% guarantee and they say it's permanent. Is this the same unlock code that we need?
capman231
capman231 said:
Cell Unlocker says they have the unlock code for the Vivid with a 100% guarantee and they say it's permanent. Is this the same unlock code that we need?
capman231
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Click to collapse
That's likely a SIM unlock code, which will allow the phone to work with a carrier other than the one that sold it. There's also a bootloader unlock code that we're supposed to be able to get direct from HTC at htcdev.com that will allow us to flash custom software to the phone, but right now nobody seems to have succeeded in getting that.
As bjg222 said. That is sim unlock to use it on another GSM carrier.
bjg222 said:
That's likely a SIM unlock code, which will allow the phone to work with a carrier other than the one that sold it. There's also a bootloader unlock code that we're supposed to be able to get direct from HTC at htcdev.com that will allow us to flash custom software to the phone, but right now nobody seems to have succeeded in getting that.
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Click to collapse
You may be right. I will send them an E-Mail and ask them.
Thanks for your input.
Yes it is a sim card unlock, finally got an answer from my E-Mail
bjg222 said:
That's likely a SIM unlock code, which will allow the phone to work with a carrier other than the one that sold it. There's also a bootloader unlock code that we're supposed to be able to get direct from HTC at htcdev.com that will allow us to flash custom software to the phone, but right now nobody seems to have succeeded in getting that.
Click to expand...
Click to collapse
i got the code that was required to unlock the bootloader but im also on rogers up here in canada so it may be a provder limitation
perryh1 said:
i got the code that was required to unlock the bootloader but im also on rogers up here in canada so it may be a provder limitation
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Click to collapse
Yeah, most reports so far say that the AT&T version gives an error when going through the process on htcdev.com. (Haven't tried it personally, my phone won't be here till tomorrow)
bjg222 said:
Yeah, most reports so far say that the AT&T version gives an error when going through the process on htcdev.com. (Haven't tried it personally, my phone won't be here till tomorrow)
Click to expand...
Click to collapse
I did go through the HTCDev.com site and followed the directions to submit for a Bootloader Unlock Code. It does error out say CID Not Allowed. This doesnt surprise me give the phone launched on Sunday.
I'm actually looking for a SIM unlock so I can use the Raider with a non Bell SIM. Tried Cellunlocker.net and despite the site saying they have it (and paying for it) I was emailed a couple of days later with a refund saying they don't have it yet.
Anyone know of a site that has the unlock code?

[Q] Sim Unlock Code Not Accepted

Hi,
I have HTC one on Three UK network. I took Sim network unlock code from 3 different paid servers, All have given same code but code does not work. It says Sim Password incorrect. Spoken to supplier and he said it is some bug in new android system. Can anyone explain me how to fix this. I appreciate that.
I already 3 tried another source and checked imei etc.
talkways said:
Hi,
I have HTC one on Three UK network. I took Sim network unlock code from 3 different paid servers, All have given same code but code does not work. It says Sim Password incorrect. Spoken to supplier and he said it is some bug in new android system. Can anyone explain me how to fix this. I appreciate that.
I already 3 tried another source and checked imei etc.
Click to expand...
Click to collapse
Are you on a custom CID ? On a custom ROM? If yes, change them back to the original and it'll work.
attanasi0 said:
Are you on a custom CID ? On a custom ROM? If yes, change them back to the original and it'll work.
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Click to collapse
No it is original rom, original recovery but still not accepting. In attempt to flash i loaded up custom recovery now but unable to find any stock rom ruu on three. Hbot is 1.54 and s on and bootloader locked (i unlocked it using htcdev now)
talkways said:
No it is original rom, original recovery but still not accepting. In attempt to flash i loaded up custom recovery now but unable to find any stock rom ruu on three. Hbot is 1.54 and s on and bootloader locked (i unlocked it using htcdev now)
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Click to collapse
This is purely anecdotal but the phone I had before this was the s2 LTE model on AT&T, when they gave me the code it kept saying it was unsuccessful until I ran out of attempts. However when I actually put in a t-mobile sim card it worked fine and it was fully unlocked. Maybe try that?
Danmanlott said:
This is purely anecdotal but the phone I had before this was the s2 LTE model on AT&T, when they gave me the code it kept saying it was unsuccessful until I ran out of attempts. However when I actually put in a t-mobile sim card it worked fine and it was fully unlocked. Maybe try that?
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Click to collapse
You do know that to unlock the phone you need a SIM card from a different company inside the phone so that it asks for Network Unlock Code... SIM Lock is not the same...
attanasi0 said:
You do know that to unlock the phone you need a SIM card from a different company inside the phone so that it asks for Network Unlock Code... SIM Lock is not the same...
Click to expand...
Click to collapse
Obviously phone is asking for sim network unlock code when we put non accepted sim card. So phone is not unlocked. We do quite a lot unlocking and few phones get this error, we have to refund customer but I am seeking solution for it. It is only in Android phones (HTC and Samsung).. Samsung's we usually unlock using unlocking boxes but HTC One is not supported other than code. (Setool support older HBOOT).

[Q] sim lock after J-TAG

my phone fixed via JTAG but now my phone asks me for SIM IMSI UNLOCK PIN so I enter any random digits, receive msg "phone unlocked" but the phone restarts and asking again for code... I bought my phone without any sim lock.
can you help me?
mohsenbarca said:
my phone fixed via JTAG but now my phone asks me for SIM IMSI UNLOCK PIN so I enter any random digits, receive msg "phone unlocked" but the phone restarts and asking again for code... I bought my phone without any sim lock.
can you help me?
Click to expand...
Click to collapse
in some case you can contact your carrier and give them your imei # and the will give you the sim unlovk code. You can also buy an unlock code from ebay or other internet sites. Did you asked the persons who Jtag repaired your device if they can provide you this code?
mohsenbarca said:
my phone fixed via JTAG but now my phone asks me for SIM IMSI UNLOCK PIN so I enter any random digits, receive msg "phone unlocked" but the phone restarts and asking again for code... I bought my phone without any sim lock.
can you help me?
Click to expand...
Click to collapse
SIM UNLOCK PIN seems to be a security code from the sim card, try with another SIM Card from same carrier. Apparently it has nothing to do with unlock code.
---------- Post added at 03:38 AM ---------- Previous post was at 03:35 AM ----------
philohtc said:
SIM UNLOCK PIN seems to be a security code from the sim card, try with another SIM Card from same carrier. Apparently it has nothing to do with unlock code.
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Click to collapse
Maybe I'm mistaking, apparently someone had your same problem http://forum.legija.net/showthread.php/77235-Htc-One-M7-AT-t-(PN07120)-AfterJtag-Sim-IMSI-PIN-locked!!
NO!!!
NO .
another sim our sim unlock code dont solve my problem.
Why not get it fixed from the people who did JTAG?
mohsenbarca said:
my phone fixed via JTAG but now my phone asks me for SIM IMSI UNLOCK PIN so I enter any random digits, receive msg "phone unlocked" but the phone restarts and asking again for code... I bought my phone without any sim lock.
can you help me?
Click to expand...
Click to collapse
So I had SIM unlocked at&t htc one (I obtained unlock code from carrier). Once I unlocked it, i was using european simcard and then revone s-off came out. so I s-offed it successfully and after reboot i got exactly same problem - enter sim imsi unlock code or something like that. Any code would result in unlock successful and reboot phone, but it would ask code again. I ended up sending phone to HTC for repairs. I guess they completely reflashed firware or updated something else, since phone that i received back had different IMEI then what i send them (same physical device though - scratches on the side). I had to obtain new unlock code for new IMEI and new code unlocked it for european sim.

help! my M8 didn't ask me about the unlock code

I try to unlock my Sprint M8,I tried T-mobile and AT&T sim card.
But my phone didn't likes youtube video, My phone didn't ask me about the unlock code. It just simply tell me the sim card is Invalid.
I have tried to use the unlock helper to unlock it, but it just unlock the internation lock.
I still want to unlock the domestic carrier lock.
Is it the ROM problem?
My phone use the Android 4.4.3,and it is S-OFF.
Please help me!
If you're trying to unlock your phone to use it on another domestic carrier, you're not going to be able to do that. SIM unlocking will work for international use.
Magnum_Enforcer said:
If you're trying to unlock your phone to use it on another domestic carrier, you're not going to be able to do that. SIM unlocking will work for international use.
Click to expand...
Click to collapse
But Sprint customer service is going to give me a unlock code.
If I can't enter this code,What is this code use for?
Magnum_Enforcer said:
If you're trying to unlock your phone to use it on another domestic carrier, you're not going to be able to do that. SIM unlocking will work for international use.
Click to expand...
Click to collapse
I have a sprint HTC One m8 and live outside the USA, how can I SIM Unlock, have tried the Sim Unlock method posted here in the forum and nothing... need some help, now I have a very expensive (for me) phone here without being able to use it :crying:
Lrclaros said:
I have a sprint HTC One m8 and live outside the USA, how can I SIM Unlock, have tried the Sim Unlock method posted here in the forum and nothing... need some help, now I have a very expensive (for me) phone here without being able to use it :crying:
Click to expand...
Click to collapse
Can you be more specific? what is your current Rom? and are you able to flash custom roms? if yes try this one and use their unlock method
http://forum.xda-developers.com/showthread.php?t=2729170

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