I have a XT1068 / Moto G (2014) with Dual SIM and an external SD card. The phone is not locked to any specific network.
The phone froze when I was taking photos a couple of days ago and is now stuck on a restart loop. It loads so far as asking me to enter the password to decrypt the phone. After accepting the password, it restarts a split second after the Android logo is displayed. I only had the phone for a week, I have the stock firmware installed and haven't performed any fancy mods / didn't root the phone. I honestly have no idea why this happened in the first place
I know that a factory reset will fix the problem, but it will also wipe out the data/media on the internal storage. I desperately need to try to access that media before I perform the factory reset.
Some useful info...
Phone is using the encryption feature
Media is all stored on internal storage, but I have an external SD card if that helps the recovery process (provided that I don't lose the media on the internal storage!!)
USB Debugging was not activated before the bootloop started occurring, and I have no way of accessing the UI to activate it now.
[UPDATE #1]:
Using the phone's bootloader screen, I am accessing Recovery > Load from ADB
When I connect the phone to my laptop via USB and run adb devices, the phone is being detected and listed correctly.
The device has a status of sideload. Any attempts to run other commands like shell or pull give me an "error: closed" in the terminal window.
I need to get unfettered access to run ADB in full (not just the sideload command) while in recovery mode but without wiping out the internal storage.
Any ideas on what to do next?
Anyone?
Hi!
So I am having the EXACT same problem,
I managed to fix it by making sure the phone is off,
Then, press the power button and the down volume key
After about 3 seconds let go of both keys and some texts saying recovery, factory.. should come out
using the volume down button, navigate to the recovery and to select, press the up volume key
Wait for a little while and a dead android lying on it's back should come out saying 'no command'
Press the power button and the volume up button and then, only let go of the volume up button
You can lift the power button now..
Then, unlike the first menu , we navigate using both up and down volume keys and to select, just hold the power key for 1 second
using to down volume button, go to factory reset (yes you are going to factory reset)
then press the power button..
Then wait for about 5 mins to wait for it to reset..
If that method doesn't work, then Idk how else to help..
I hope it works!!:good:
Related
When I turned on htc diamond this morning,but I can see this message..
"The device is unable to boot because either you have turned off the device incorrectly or tried to install an application from untrusted source.."
I clicked the send button to reset my device but only i can see is this message..
I think my device is stopped at the message. I clicked other buttons but it is no use.
I just turned on my device just like the other day...how can i reset or enter the default setting?.. Please help me guys..
For Hard reset, press the Vol Down + Center button + Reset button.
When you see the 3 color screen, press Vol Up so you do not format your Internal Storage.
I had to do a hardware reset on my tytnII and now it is stuck in the green windows 61 screen telling me
"
The device is clearing the storage please wait", turning off the device after a couple of minutes. Tried the procedure several times, incl. Removing the battery, but no success.
Any solutions would be appreciated!
Goert said:
I had to do a hardware reset on my tytnII and now it is stuck in the green windows 61 screen telling me
"
The device is clearing the storage please wait", turning off the device after a couple of minutes. Tried the procedure several times, incl. Removing the battery, but no success.
Any solutions would be appreciated!
Click to expand...
Click to collapse
You can also perform a hard reset (also known as a full reset). A hard reset should be performed only if a normal reset does not solve a system problem. After a hard reset, the device is restored to its default settings - the way it was when you first purchased it and turned it on. Any programs you installed, data you entered, and settings you customized on your device will be lost. Only Windows Mobile® software and other pre-installed programs will remain.
Important If Encrypt files placed on storage cards is or was enabled before, then backup all files from the storage card before using Clear Storage, hard reset or updating the ROM system software. Otherwise you will no longer be able to access the encrypted files on the storage card. Use ActiveSync or Windows Mobile Device Center to transfer files between your storage card and computer. After the procedure, copy your files back to the storage card.
To perform a hard reset using device keys
1. Press and hold the left SOFT KEY and the right SOFT KEY, and at the same time, use the stylus to press the RESET button at the bottom of your device.
2. Release the stylus, but continue pressing the two SOFT KEYs until you see the following message on the screen:
3. Release the two SOFT KEYs, and then press green button (phone icon )the HTC Kaiser TyTN II P4550 Hard reset Soft reset Hardreset Softreset button on your device.
Warning! Your device will be set back to factory default settings. Please ensure any additional installed programs and/or user data have been backed up before a hard reset is performed. then reFlash with official ROM for kaiser
Thx for the hint, but that is what i did do exactly (= hardware reset !!!), that is after what i did get stuck in the green wndows 61 screen
Have you flashed any hard SPL?
You could try to reflash your stock Windows Mobile ROM by entering bootloader first
1. Find a stock WM rom from htc website
2. Enter bootlader by pressing power + camera + reset button, you will see a tri color screen with "serial" text on the white colored area
3. Connect your usb cable, the "serial" text will be changed into "usb"
4. Finally flash your device, execute the stock rom file that you've found before
Sent from my Android on Kaiser using XDA App
Apparently there are a few different methods:
If you can get into the phone:
Dial: ##4357*
Select view
Scroll down to select reset.
6 digit code: 000000
Click Ok
Should reboot.
Dial *228
Click to expand...
Click to collapse
Which is somehow different that simply selecting 'factory reset'.
If you can't get in:
Hard Reset.
Power down the phone
Hold down the volume up, end key, trackball and send key simultaneously.
Phone boots. After it vibrates you let go.
Phone is completely reset as if it came out of the box. You'll need to *228 and reload ALL of your data.
Click to expand...
Click to collapse
The REALLY CRAZY method:
WARNING: This process will clear all user settings and downloaded apps. Data on the SD Memory Card and My Backup will be retained. Prior to following the steps below, ensure the phone is powered off.
Power off the phone.
Press and hold red END key for 2 seconds >> Phone Options >> select Power Off >> Phone will shut down >> Ok
Remove battery for 15 seconds & replace battery.
Power up the phone.
Press and hold red END key for 2 seconds and wait until the device powers up completely.
Power off the phone.
Press and hold red END key for 2 seconds >> Phone Options >> select Power Off >> Phone will shut down >> Ok
Press and continue to hold the Volume Up button using your left thumb.
While still holding the Volume Up key, use your right hand to depress the green Send key, the white Track ball and the red End key (sequential order).
Continue to hold all 4 until keys completely down until the handset vibrates twice then let go of the keys & track ball.
Formatting Data and Cache appears
If you do not see the above (Formatting Data and Cache) redo steps 1 through 7.
If you get a Fast Boot, Self Test or Blue screen redo steps 1 through 7.
Allow the phone to completely reboot. This may take a few moments.
The phone has now been re-set to factory default settings. Please proceed through standard set up and activation procedures.
NOTE: If you receive a self-test screen or blue screen, the hard reset was done incorrectly. Please try again, from step 1.
Click to expand...
Click to collapse
zio reset
alternately, u can hold volume down, talk, trackball, and end and boot to fastboot. then connect to pc, open command prompt, change directory to where u have your sdk and fastboot, and type these:
fastboot devices (to ensure ur computer sees the device. should see "? fastboot")
fastboot -w (should tell you "erasing userdata....")
afterward, pull battery and reboot
You could do...
"fastboot erase system"
"fastboot reboot"
Then put your phone into Modem Download Mode and run the updater to 2.2
Sent from my from my rooted 2.2 no bloat Zio using XDA App
when we reach phone firmware:
to the point, the firmware download to your phone.
We took out the battery from the phone.
Go to rekoveri:
hold the power button and volume after vibro deduct only the volume button.
then came resovery window. select the item of mass storage. plus camera button + volume key.
connect it to a computer, and select the drive that weighs 7.89 mb.
* Huawei delete folder. all the phone without a password Diag.
removed imei!!! sorry my english
Do at your own risk!
photo
Is any good reason to do it? Because you won't get Qualcomm mode after it if you didn't realized yet. What can you do by deleting password is possibility to flash ROM without doing TP. So if we can still flash stock or custom ROM with TP and don't loose IMEI number, above way is worthless.
Did you try
No problem if we knew you'd be
but no deaths Y530 animation events now I know
Hi Moto Z3 fans,
Does somebody can advice me with the following issue.
My MotoZ3 wont start normally - after last phone call it just stop working.
Once I try to push the power button nothings happened.
When I connect the phone to AC power the charging icon only flashes without indicating that the battery is charging.
When the phone is connected to charger or USB port on the computer I cannot start loading via power button.
when the phone is on the charger USB port I can only start the boot-loader menu (fastboot mode) by pressing the buttons: power+volume down. If I choose some of the options (Start OS or Recovery) I can only see initial Moto icon - when the operating system starts and after about a second, the phone restarts and tries to reboot and so on.
I need to copy files from the internal memory of the phone ... I try the following methods:
- Install ADB on the computer(+ drivers), connect the phone to USB port and start boot-loader. When I check device list in ADB it is empty, so I cannot start copy data from phone via ADB. (I don't think that USB debugging was activated before the phone crashed)
- Install LMSA on the computer but there is no option to access internal memory on boot-loader screen. In my case I can only use Rescue option that will flash the phone. In this case LMSA can establish connection with the phone during boot-loader.
I really need to copy data from internal memory before give the phone on the phone service.
My question is the following: it is possible to access the data only on boot-loader menu and how. If it is possible where I am wrong. Does I need some another tool.
Thanks in advance to all of you.