Related
Hi foks!
I've read in a Tech review that de 2x is withnissing signal droppes when held with your hand.
Can anyone conform this,
I know it will drop on every phone these days and I don't mind if the signal drops.
As long as not everything drops.... (so you still have atleast one signal bar).
I have big hands and am worried about this problem.
I know where your coming from here my hands arnt the smallest..... maybe a case will help? (laughs.... iPhone 4)
Then don't cover the bottom of the phone where the antenna is located.
No problems here.
No problems here either both wifi and gsm are stable
Sent from my LG-P990 using XDA App
Just got the phone.
Signal drop is max 2 bars, I can live with that.
xmoo said:
Just got the phone.
Click to expand...
Click to collapse
Much jealous
xmoo said:
Just got the phone.
Signal drop is max 2 bars, I can live with that.
Click to expand...
Click to collapse
Give us a hands on video if you can man :|
LeviathanPT said:
Give us a hands on video if you can man :|
Click to expand...
Click to collapse
Will do when I have some time.
I don't have antenna problems (as far as i've noticed) but.... I do have one strange problem, I am able to call, and be called., but sometimes I can't hear anything and I'm also not able to talk to the other person. The other person can't hear me as well, it's like a total calling black-out. After rebooting a few times, it works again.. Does anyone has this as well ? (I haven't found out what's causing this)
- SnEAky
SnEAkyy said:
I don't have antenna problems (as far as i've noticed) but.... I do have one strange problem, I am able to call, and be called., but sometimes I can't hear anything and I'm also not able to talk to the other person. The other person can't hear me as well, it's like a total calling black-out. After rebooting a few times, it works again.. Does anyone has this as well ? (I haven't found out what's causing this)
- SnEAky
Click to expand...
Click to collapse
Nope, havn't withnessd it here....
SnEAkyy said:
I don't have antenna problems (as far as i've noticed) but.... I do have one strange problem, I am able to call, and be called., but sometimes I can't hear anything and I'm also not able to talk to the other person. The other person can't hear me as well, it's like a total calling black-out. After rebooting a few times, it works again.. Does anyone has this as well ? (I haven't found out what's causing this)
- SnEAky
Click to expand...
Click to collapse
Hmm.... sounds like you either have a faulty unit, in which case try taking it back or its something to do with your carrier? have you ever experienced these problems before with your carrier?
xmoo said:
Hi foks!
I've read in a Tech review that de 2x is withnissing signal droppes when held with your hand.
Can anyone conform this,
I know it will drop on every phone these days and I don't mind if the signal drops.
As long as not everything drops.... (so you still have atleast one signal bar).
I have big hands and am worried about this problem.
Click to expand...
Click to collapse
I have this issue when the setting is on GSM/UMTS. Then when holding the phone operating it normally you can see the signal drop to one bar and sometimes zero bar. When set to GSM only I get full bar any which way I hold it.
The antenna is clearly on the bottom of the device. Covering it with the palm kills the signal bassically. True tale.
From anandtech:
"Signal Attenuation Comparison in dB—Lower is Better
Cupping Tightly Holding Naturally On an Open Palm
LG Optimus 2X 13.7 9.3 5.9
Nexus S 13.3 6.1 4.3
Droid 2 11.5 5.1 4.5
BlackBerry Torch 15.9 7.1 3.7
Dell Streak 14.0 8.7 4.0
Droid X 15.0 5.1 4.5
iPhone 4 24.6 19.8 9.2
iPhone 3GS 14.3 1.9 0.2
HTC Nexus One 17.7 10.7 6.7"
http://www.anandtech.com/show/4144/...gra-2-review-the-first-dual-core-smartphone/9
I tried it now with 2 hands and full signal. There is no difference.
Sent from my LG-P990 using XDA Premium App
SnEAkyy said:
I don't have antenna problems (as far as i've noticed) but.... I do have one strange problem, I am able to call, and be called., but sometimes I can't hear anything and I'm also not able to talk to the other person. The other person can't hear me as well, it's like a total calling black-out. After rebooting a few times, it works again.. Does anyone has this as well ? (I haven't found out what's causing this)
- SnEAky
Click to expand...
Click to collapse
How long have you been having these issues?
Are you 100% sure it's not carrier issues / local interference.
I manage 15+ mobiles of various makes at work and see the issues you describe maybe once a year, they are usual resolved by rebooting a couple of times and maybe waiting an hour or two.
Moonie17 said:
Hmm.... sounds like you either have a faulty unit, in which case try taking it back or its something to do with your carrier? have you ever experienced these problems before with your carrier?
Click to expand...
Click to collapse
I haven't experienced it before.
BatfinkUK1 said:
How long have you been having these issues?
Are you 100% sure it's not carrier issues / local interference.
I manage 15+ mobiles of various makes at work and see the issues you describe maybe once a year, they are usual resolved by rebooting a couple of times and maybe waiting an hour or two.
Click to expand...
Click to collapse
I had these issues since Tuesday evening and Wednesday almost all day, after booting up to 3 times, it works for a few moments and then it was dead again(I also had some problems with changing the volume in media, the buttons just didnt work in some games). So today i decided to do a hard reset, and so far everything seems like it's working. I tried to call a few times today, and it worked. But there was one moment there was this strange noise, like a zooming bee.. really soft, but the other person could hear it better than me. I was also able again to change the media volume in games.
If i experience any troubles I'll share them again Thanks for the replies so far
-- EDIT
It happened again -.- Can't hear or talk again. Going to call LG and T-mobile about it tomorrow
--EDIT 2
I decided the cancel my contract renewal with this phone. Returned it to T-mobile and i'll just wait a few more months to see what will come ! I just didn't want to take a risk to use the VIP service within the 8 days you can decide to agree on the contract or not. And also, having to use the VIP service while your phone is just 2 days old gives me a bad feeling about this phone (also reading other stories about bugs and stuff). I hope others do enjoy their phone
- SnEAky
I'm hoping this problem is just one bad handset and not epidemic, but I have been hearing VERY consistently from other people that they are having trouble understanding what I'm saying. It is not location specific, I generally have full or nearly full service, and I can hear them just perfectly. But I have been hearing from many people that I talk to about this problem.
I'm going to exchange the phone and get a replacement, assuming this is just my phone and not an HTC ONE problem. Has anybody else been hearing this? If so I may regretfully end up with an S4 =\
I have been having issues as well. Just tried to exchange for an S4 at sprint store and they wanted $35 dollar re-stocking fee. Going to deal with online/phone people now. My HTC One is dropping calls, calls are not clear, and lower data connection in the same environment than my old EVO Shift. Wanted the phone to work out, just didn't.
HTC One call quality/connection
mill1321 said:
I have been having issues as well. Just tried to exchange for an S4 at sprint store and they wanted $35 dollar re-stocking fee. Going to deal with online/phone people now. My HTC One is dropping calls, calls are not clear, and lower data connection in the same environment than my old EVO Shift. Wanted the phone to work out, just didn't.
Click to expand...
Click to collapse
Mine is working beautifully call quality is awesome on both ends and data conection was faster here in boston when put up against my buddy's s4 (also sprint) there were some issues with speakers and radios on some of the HTC ones... mostly the first batch that went out to people who pre-ordered, myself included, but so far i'm issue free.
be warry of that s4 you picked up by the way many people have reported display issues... don't worry though I believe they are software side... people reported black bars appearing on the screen when scrolling I'm pretty sure it's a simple software bug.
drbadass said:
I'm hoping this problem is just one bad handset and not epidemic, but I have been hearing VERY consistently from other people that they are having trouble understanding what I'm saying. It is not location specific, I generally have full or nearly full service, and I can hear them just perfectly. But I have been hearing from many people that I talk to about this problem.
I'm going to exchange the phone and get a replacement, assuming this is just my phone and not an HTC ONE problem. Has anybody else been hearing this? If so I may regretfully end up with an S4 =\
Click to expand...
Click to collapse
Have you got a case on? I was just looking at mine and making sure it has all the right cutouts. Maybe others do not?
Sent from my HTCONE using xda app-developers app
raptoro07 said:
Have you got a case on? I was just looking at mine and making sure it has all the right cutouts. Maybe others do not?
Sent from my HTCONE using xda app-developers app
Click to expand...
Click to collapse
Didn't have one for the first 5 days, had it the last 2.. same problems consistent throughout.
i'll confess I use a Bluetooth headset, but the very rare occasion I use the handset I've never had an issue
I was having the same problem, then I realized my pinky was always covering up the microphone. Went 2 days where people were like I can barley hear ya.
Roman G said:
I was having the same problem, then I realized my pinky was always covering up the microphone. Went 2 days where people were like I can barley hear ya.
Click to expand...
Click to collapse
Same thing here man, I had to change how I usually hold my phone... haha - no big deal
Same here... It's the pinky... Even tested it to make sure. Silly place to put the mike...
Sent from my HTCONE using xda app-developers app
Roman G said:
I was having the same problem, then I realized my pinky was always covering up the microphone. Went 2 days where people were like I can barley hear ya.
Click to expand...
Click to collapse
Your realization just kept me from having to return my phone. Thanks lol
Sent from my HTCONE using Tapatalk 2
blizzake said:
Your realization just kept me from having to return my phone. Thanks lol
Sent from my HTCONE using Tapatalk 2
Click to expand...
Click to collapse
It wasn't the pinky for me. As I stated in another thread, I think it's something to do with over-aggressive or poorly handled background noise cutting, or a major problem with dynamic range control going from loud to soft etc.
started actually using the phone for phone calls this week..I'm hearing "its hard to hear you" and "you sound far away" more then I've ever heard before...
It's definitely not the point for me. It happens all the time, most of my calls are using a airave so I'm wondering if that had something to do with it.
Anyone know if this is a sprint related issue? Should I be exchanging my phone?
I recently (last week) got the HTC One coming from the HTC LTE and notice that it seems like every few minutes I lose network connectivity. More specifically when listening to streaming music. Even if the phone is stationary and doesn't matter what part of town (Kansas City), that I have where the music stops and buffers. Also had dropped a call on a road that I never had issues with phone calls before.
The phone was rooted, and took it to the Sprint store and they told me that the towers in town were all flaky (bad thing to say about their network), and that they didn't have a method of testing the radio. That night that I took it to the Sprint store, the girlfriend tried to call me and didn't receive the call and she sent me 3 texts that actually showed up while the CSR was holding the phone, showing that it was delayed by 2 hours. They did a profile update (think honestly they just wanted me out the door).
So I used the RUU to flash back to 100% stock once I got home to ensure it wasn't something that I did rooting the phone. Having done that, over the last few days still having the network buffering issues (didn't have that with my old phone), and haven't had any delayed texts (that I know of).
Question is do you believe them at the store that it is a wide are Sprint tower issue, or that it could be my phone? Don't want to wait too long, and end up with a refurbished one either (someone else's problem phone). Is anyone else having the same type of issues that might be able to be fixed with a software flash????
Thanks in advance!
I know lately I've been having dropped calls a lot. Two tonight actually with decent signal. Idk if it's my replacement phone or a rom I flashed.
Sort of tough to figure out which it could be.
Sent from my HTCONE using xda app-developers app
Tried my girlfriends phone using Tune-In listening to the same channel and her phone does the same thing. She also have the HTC One. Just wonder if power management is just too tight and not enough processor to keep the stream going. Full bars in a 4G area and still buffers. Even when sitting still in my house!
Just very frustrating!
Mine was doing it too. Dial ##72786# and reset network settings. The phone will reboot and go through the hands free activation... After that I have not had any issues... FYI, I'm actually a tech at a corporate sprint store, and I'm surprised by how many reps don't know that ##code. The network being flaky is a real thing because of network vision upgrades taking large sections of our footprint offline for upgrades, although I can understand that it hardly instills confidence in our customers... However it is not a catch all for what could be a hardware issue.
Sent from my HTCONE using xda app-developers app
Thanks jrgalioto. Will let you know what happens...
jrgalioto said:
Mine was doing it too. Dial ##72786# and reset network settings. The phone will reboot and go through the hands free activation... After that I have not had any issues... FYI, I'm actually a tech at a corporate sprint store, and I'm surprised by how many reps don't know that ##code. The network being flaky is a real thing because of network vision upgrades taking large sections of our footprint offline for upgrades, although I can understand that it hardly instills confidence in our customers... However it is not a catch all for what could be a hardware issue.
Sent from my HTCONE using xda app-developers app
Click to expand...
Click to collapse
Will the hand free activation reset the phone, will I lose any of my data, should I do a Nan backup become doing it
Sent from my HTCONE using xda premium
No you won't lose any data but a nandroid never hurts
Sent from my HTCONE using xda premium
josh030181 said:
Will the hand free activation reset the phone, will I lose any of my data, should I do a Nan backup become doing it
Sent from my HTCONE using xda premium
Click to expand...
Click to collapse
You will not lose any data, doing reset for hands free activation.
Sent from my lair.
weidnerj said:
I recently (last week) got the HTC One coming from the HTC LTE and notice that it seems like every few minutes I lose network connectivity. More specifically when listening to streaming music. Even if the phone is stationary and doesn't matter what part of town (Kansas City), that I have where the music stops and buffers. Also had dropped a call on a road that I never had issues with phone calls before.
The phone was rooted, and took it to the Sprint store and they told me that the towers in town were all flaky (bad thing to say about their network), and that they didn't have a method of testing the radio. That night that I took it to the Sprint store, the girlfriend tried to call me and didn't receive the call and she sent me 3 texts that actually showed up while the CSR was holding the phone, showing that it was delayed by 2 hours. They did a profile update (think honestly they just wanted me out the door).
So I used the RUU to flash back to 100% stock once I got home to ensure it wasn't something that I did rooting the phone. Having done that, over the last few days still having the network buffering issues (didn't have that with my old phone), and haven't had any delayed texts (that I know of).
Question is do you believe them at the store that it is a wide are Sprint tower issue, or that it could be my phone? Don't want to wait too long, and end up with a refurbished one either (someone else's problem phone). Is anyone else having the same type of issues that might be able to be fixed with a software flash????
Thanks in advance!
Click to expand...
Click to collapse
I've had similar issues in Overland Park and Lenexa lately. I did the reset mentioned above and it helped somewhat. About the same time my wife began having issues with her iPhone 5 so I think there is a network component as well.
Sent from my HTCONE using xda app-developers app
Well, still having the issue after driving to Wisconsin. Dropped streaming music, and while using GPS app, get lost and now in coverage area messages. Made the trip many times before and honestly NEVER have had an area where I lost service.
Decided to not take no for an answer and took my phone to the local corporate Sprint store and the lady said well, nothing we can do about it. I said nothing? She said that they don't have LTE here and now way of truly testing the phone. I asked there was no other test that they could run?
She responded that they could run some really basic tests but it probably wouldn't show up (i.e. she wanted me to go away and not waste their time testing the phone). But stuck to my guns and left it with them for an hour.
When I returned, she made sure that she was the one that there to tell me the results, which according to her that the phone "once" failed a particular test, kind of hinting that it passed it other times.
She said that the phone should be in today, coming via UPS. I told her that that if it wasn't in today that I wouldn't' be in the area due to leaving for another part of the state then heading back to the KC area (this was last Monday) and they didn't have the HTC One in stock which she said no, they didn't carry it.
Then as I was leaving she asked if I was get a survey call, if I would rate my visit with them as a 4...
Going to throw a fit if they give me a refurbished phone since I have had the phone less than a month and had problems from day one.
Data Loss During 3G/4G Change
I experience the same thing in the Minneapolis St. Paul area. I drive a lot for work and as I'm driving and the phone switches between towers I loose data connectivity completely for 30-40-60 seconds, sometimes more. I can sit there and watch the 3G/4G indicator go from lit up to dark during the switchover. It's really frustrating if you're using a data app like music streaming. I initially thought it was only happening when switching between 3G and 4G towers, but lately I've noticed it also happens between 3G towers, although 3G/4G is definitely worse.
I hope this is not a phone issue and is only a temporary tower upgrade issue.
Do you have EVDO enabled?
*#*#4636*# I think. Then change the data preferences.
the_mig said:
I experience the same thing in the Minneapolis St. Paul area. I drive a lot for work and as I'm driving and the phone switches between towers I loose data connectivity completely for 30-40-60 seconds, sometimes more. I can sit there and watch the 3G/4G indicator go from lit up to dark during the switchover. It's really frustrating if you're using a data app like music streaming. I initially thought it was only happening when switching between 3G and 4G towers, but lately I've noticed it also happens between 3G towers, although 3G/4G is definitely worse.
I hope this is not a phone issue and is only a temporary tower upgrade issue.
Click to expand...
Click to collapse
I work in Minnetonka and experience the same issues while stationary! I'll be sitting and poof signal lost, haven't moved an inch.
Unfortunately I've only picked up 4G while driving, but I will try repeating your results on my next drive to work.
In general it seems like this phone doesn't receive the best signal.
Sent from my HTCONE using xda app-developers app
HenBoward said:
I work in Minnetonka and experience the same issues while stationary! I'll be sitting and poof signal lost, haven't moved an inch.
Unfortunately I've only picked up 4G while driving, but I will try repeating your results on my next drive to work.
In general it seems like this phone doesn't receive the best signal.
Sent from my HTCONE using xda app-developers app
Click to expand...
Click to collapse
Interesting. We have a 4G tower near us in Shorewood. I think the tower is around Hwy 5 and Powers Blvd in Chanhassen. Once I lock into the 4G tower I'm fine - it doesn't drop data, but it always drops it when switching between 3G and 4G. Last night I was driving to Jordan for a meeting and watched it all the way down. Not bad switching from 3G to 3G towers, but as soon as I hit the 4G tower signal in Jordan I lost signal. After watching it closer I noticed that the data indicator sometimes goes away completely on the phone, and when that happens it's like a minute or two before it restarts.
I'm going to put in a request for technical assistance from Sprint and see what they have to say about it. Maybe this is just the way the system and phone works since 3G and 4G are so different, but I sure hope not. It's annoying.
Is anyone experiencing this? A significant number of people over on the Android Central forum are experiencing their voices cutting out pretty frequently, especially when there's background noise. To clarify, the people on the other end of the line are saying that the person with Moto X's voice is intermittently dropping out.
Some are speculating that it's a problem with the noise cancelling software.
clankfu said:
Is anyone experiencing this? A significant number of people over on the Android Central forum are experiencing their voices cutting out pretty frequently, especially when there's background noise. To clarify, the people on the other end of the line are saying that the person with Moto X's voice is intermittently dropping out.
Some are speculating that it's a problem with the noise cancelling software.
Click to expand...
Click to collapse
Yep, same problem here... It's all over the Motorola forums too, but they're talking about the Verizon edition. I told them that it happened on Rogers phones too.
johnny grep said:
Yep, same problem here... It's all over the Motorola forums too, but they're talking about the Verizon edition. I told them that it happened on Rogers phones too.
Click to expand...
Click to collapse
That would suck. Mine's on the way but this would be a deal breaker for me if it's not fixed very soon.
clankfu said:
That would suck. Mine's on the way but this would be a deal breaker for me if it's not fixed very soon.
Click to expand...
Click to collapse
Well, I think it'll be fixed by software at some point, apparently the bug isn't being exhibited when using voip apps (Skype, csipsimple, etc)...
Not having any of those problems
Motorola is aware of the problem and working on a fix:
https://plus.google.com/104011926387527754068/posts/9bSuwT3YSqg
Kirk Stromberg 9:51 AM
Hey folks, we're adjusting echo cancellation parameters in the upcoming over-the-air (OTA) maintenance release. I am confirming that this should address the issues we're seeing here. Will post-back with confirmation shortly.
Click to expand...
Click to collapse
Confirmed. Def an issue for my. The pizza place hung up on me cause they couldn't understand me. 4 bars too
Allow me to be thanked. For cdma versions (VZ and rogers) go to phone then settings and disable voice privacy. First it's BS anyway since cdma to cell is digitized anyway with basic encryption. Second the 48key encryption method I think called is95 umm sucks! It's uses bandwidth on a network that has none and causes breakup and delay. It's an immediate night and day difference.
Sent from my XT1060 using XDA Premium 4 mobile app
Thank you for that tip. I was so frustrated with my phone cutting out on the other end I was ready to throw this one in the trash. I exchanged my phone once already because of the call quality and I was on the verge of making the switch to another phone altogether.
Since turning off privacy I no longer have the issue. Thank you!
Sent from my Nexus 10 using Tapatalk 2
Same here. I was so upset. My first cdma phone. Who knew
Sent from my XT1060 using XDA Premium 4 mobile app
jackdforme said:
Allow me to be thanked. For cdma versions (VZ and rogers) go to phone then settings and disable voice privacy. First it's BS anyway since cdma to cell is digitized anyway with basic encryption. Second the 48key encryption method I think called is95 umm sucks! It's uses bandwidth on a network that has none and causes breakup and delay. It's an immediate night and day difference.
Sent from my XT1060 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
I am also having this issue, but I am unable to find this voice privacy settings? It must be right in front of me here?
Go to phone and see the dial pad. Bottom right is the three dot menu. Scroll down.
Sent from my XT1060 using XDA Premium 4 mobile app
jackdforme said:
Go to phone and see the dial pad. Bottom right is the three dot menu. Scroll down.
Sent from my XT1060 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Got it! Thanks!
omg yes,
I only spoke to 3 different people today, everyone of them at some point said they couldn't hear me. I love this phone, but this is seriously a major issue. Unfortunately i'm on at&t so i can't try the above fix
jackdforme said:
Allow me to be thanked. For cdma versions (VZ and rogers) go to phone then settings and disable voice privacy
Click to expand...
Click to collapse
I can't that in Phone Settings. I looked in settings and dialer settings.
jackdforme said:
Allow me to be thanked. For cdma versions (VZ and rogers) go to phone then settings and disable voice privacy. First it's BS anyway since cdma to cell is digitized anyway with basic encryption. Second the 48key encryption method I think called is95 umm sucks! It's uses bandwidth on a network that has none and causes breakup and delay. It's an immediate night and day difference.
Sent from my XT1060 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
YOU CAN PUT A PHOTO OF MENU and that I do not find it
pd: sorry my bad english
Look at the bottom
Sent from my XT1060 using XDA Premium 4 mobile app
mine is not equal
Enviado desde mi XT1058 usando Tapatalk 2
arabanoan said:
mine is not equal
Enviado desde mi XT1058 usando Tapatalk 2
Click to expand...
Click to collapse
It doesn't matter because this doesn't fix anything. I'm on Verizon and every phone call I have people complain. I can tell they can't hear me, because I'm asking questions and they just sit there silent. Its really annoying. Especially since I shelled out $705 for a Developer Edition and I can't even use it for its main function.
I really hope Verizon pushes out this update soon.
Mine still does it...
Hey everyone, I know it's been a year since this thread has abruptly stopped (to which I credit an OTA update that fixed the voice cutting in and out issue)...but...I just bought a moto x and my phone is doing it. I have the latest OTA software, stock everything, and I pretty much have to yell for my voice to get above the noise cancellation level to be heard on the other end of the phone call. Interestingly enough, if I speak directly into the mic on the backside of the phone, I come through loud and clear.
I've tried the "voice privacy" setting to no avail. I've tested all (three!) of the mics with the phone's built-in "CQATest" app and can confirm that all three are working. I've spoken with motorola support, cleared my cache, did a full factory reset, and still no dice. Can anyone help?? I hate to send this thing back because I'm almost certain that it's a software issue and not a hardware issue.
Thanks in advance, this is frustrating!! If I don't get replies then I'll start a new thread, seeing as this one is old.
[edit] update: I got a replacement phone and everything works fine. Turns out it was the hardware. I have a suspicion that the used phone I bought had its screen replaced, and it messed up the noise-cancelling features of the mics.
Is anyone else getting random complaints that you basically got muted? Like, dead air not just quiet. I've heard this from 5 different people now, completely different times and multiple carriers. Not sure if my phone is just jacked, or if it's something else. I'll be talking, and all of a sudden just disappear like I got muted. I've tried toggling mute and such to no avail.
Your face is hitting 'hold' while on a call I bet. Happened to me the first day I got the phone.
Hmm, maybe. But doesn't it say "Hold" on the screen when you do that? If that's all it is, I will forever hide in a corner of shame. lol. I'll check next time it happens Thanks!
I have DEFINITELY had this several times. Very random. For me the only solution was a reboot. I definitely did not hit the hold button. When this weird problem isn't happening I have no sound quality complaints on my end or the recipients end.
It's really weird
Btw ..... Without custom roms and kernels I'm not sure about this phone. The camera is GREAT but the battery sucks! seems like they just can't make a perfect smartphone
jcrompton said:
I have DEFINITELY had this several times. Very random. For me the only solution was a reboot. I definitely did not hit the hold button. When this weird problem isn't happening I have no sound quality complaints on my end or the recipients end.
It's really weird
Btw ..... Without custom roms and kernels I'm not sure about this phone. The camera is GREAT but the battery sucks! seems like they just can't make a perfect smartphone
Click to expand...
Click to collapse
Same here. I can hear them just fine. Hasn't happened in the past couple days, that I know of anyways. AT&T told me that some devices are having issues with Lollipop and to callback if it happens again.
thegame3202 said:
Same here. I can hear them just fine. Hasn't happened in the past couple days, that I know of anyways. AT&T told me that some devices are having issues with Lollipop and to callback if it happens again.
Click to expand...
Click to collapse
Strange -- this never happened with Lollipop on my M8 for weeks and weeks of use !
jcrompton said:
Strange -- this never happened with Lollipop on my M8 for weeks and weeks of use !
Click to expand...
Click to collapse
That's what I came from too. The person just said "Certain devices", I'm wondering if it's just random phones having a defect since you're the only other one who replied with the issue...
thegame3202 said:
That's what I came from too. The person just said "Certain devices", I'm wondering if it's just random phones having a defect since you're the only other one who replied with the issue...
Click to expand...
Click to collapse
Just happened again. First time in a week
that's happened to me too.
Turns out, when I hold the phone to my face, my pinky covers the mic.
I've had the same issue with my 64GB . I've also had some dropped calls. Unchecking "enhanced HD LTE services" had no affect. I just did a factory reset and even removed my Spigen neo hybrid case that at least 2 reviewers on Amazon said caused their dropped calls. Perhaps some, but not all, S6/S6 edge models are having a problem with VoLTE. You would have to ask AT&T to deactivate it on their end to see if it makes a difference. I don't plan to go that far. If what I've already done doesn't cure it, I will have to return the device. I can put up with just about anything, but not dropped calls on a daily basis, or being unable to hear the caller and vice versa. My S4, HTC M9 and LG G3 are all solid as a rock with no dropped calls so it's definitely something with the S6. I've also gone into developer options to check "aggressive wifi/cell handover" to see if this helps. I'll report back if any of these things helped or eliminated the problem. If anyone else finds a solution, please post. By the way, it's not just an AT&T problem. Posters on the Sprint and Verizon forums seem to be having it even worse.
Apparently, something I did in my post directly above has solved the problem. It's only been a day, but so far no more dropped calls.
rmc69 said:
I've had the same issue with my 64GB . I've also had some dropped calls. Unchecking "enhanced HD LTE services" had no affect. I just did a factory reset and even removed my Spigen neo hybrid case that at least 2 reviewers on Amazon said caused their dropped calls. Perhaps some, but not all, S6/S6 edge models are having a problem with VoLTE. You would have to ask AT&T to deactivate it on their end to see if it makes a difference. I don't plan to go that far. If what I've already done doesn't cure it, I will have to return the device. I can put up with just about anything, but not dropped calls on a daily basis, or being unable to hear the caller and vice versa. My S4, HTC M9 and LG G3 are all solid as a rock with no dropped calls so it's definitely something with the S6. I've also gone into developer options to check "aggressive wifi/cell handover" to see if this helps. I'll report back if any of these things helped or eliminated the problem. If anyone else finds a solution, please post. By the way, it's not just an AT&T problem. Posters on the Sprint and Verizon forums seem to be having it even worse.
Click to expand...
Click to collapse
Interesting... The VoLTE could make sense as I don't think my M8 had that. Let us know if the aggressive handover seems to help. I haven't had this happen in about a week. Thanks!
EDIT: Didn't see you already posted. Thanks! haha
thegame3202 said:
Interesting... The VoLTE could make sense as I don't think my M8 had that. Let us know if the aggressive handover seems to help. I haven't had this happen in about a week. Thanks!
EDIT: Didn't see you already posted. Thanks! haha
Click to expand...
Click to collapse
Wanted to chime in here and say I've had the same problem occasionally with VoLTE enabled. Now that I turned it off, it's not a problem. Battery life is better too.
CitizenInsane said:
Wanted to chime in here and say I've had the same problem occasionally with VoLTE enabled. Now that I turned it off, it's not a problem. Battery life is better too.
Click to expand...
Click to collapse
Just wanted to be sure I was clear on which setting you are talking about
I still had the problem after disabling Enhanced 4G LTE Services
jcrompton said:
Just wanted to be sure I was clear on which setting you are talking about
I still had the problem after disabling Enhanced 4G LTE Services
Click to expand...
Click to collapse
That's the one. It definitely solved my problem... Not sure what's going on with yours.
I have an Samsung Galaxy S6 and frequently I answer the phone and people can't hear me but I can hear them. To be honest it's peeing me off now because I have to keep hanging up an keep trying until it works.
Does anyone else have same problem an if so what did you do thanks
If you're holding the phone in your left hand, supporting the weight with your little finger, you can cover the little hole over the microphone by accident. It's just to the right of the usb port.
AoN
theresa 3 said:
I have an Samsung Galaxy S6 and frequently I answer the phone and people can't hear me but I can hear them. To be honest it's peeing me off now because I have to keep hanging up an keep trying until it works.
Does anyone else have same problem an if so what did you do thanks
Click to expand...
Click to collapse
Thank God!!! Until I stumbled on this thread, I thought it was just me. Two GS6 phones. the same problem. I have the same problem. last time, I gave up when one friend in particular kept complaining. I just got the G4. This is my second time trying the GS6, and folks are complaining again. I am at wits end. I switch phones. Again.
Holding phone in right hand, nowhere near microphone.
I have a galaxy s6 from MetroPCS and I have the same issue. People on the other and say they can't hear me and I can hear them fine. I seem to cut in and out. I got a new galaxy s6 and continue to have the same problem. The metro pcs representative also had a galaxy s6 and said he had the same problem and that it was most likely a problem with reception. I told him he was wrong, because I can hear them just fine and no one else on my family plan is having this issue over the same towers with different phones. I am very dissatisfied with the Galaxy s6.
Donophant, did you try disabling "Enhanced 4G LTE Services"?