Hi all
I have a 2 week old S6 Edge which i fitted the Samsung Clear View case from day one (Phone was purchased from Carphonewarehouse on the 29th April). The screen is now full of scratches since and is bloody annoying the hell out of me. I have contacted Samsung UK and awaiting reply.
I strongly recommend avoiding this case at all costs. It is expensive and WILL scratch your screen no doubt about that. See attached photos
Anybody else experienced this???
galijanach said:
Hi all
I have a 2 week old S6 Edge which i fitted the Samsung Clear View case from day one (Phone was purchased from Carphonewarehouse on the 29th April). The screen is now full of scratches since and is bloody annoying the hell out of me. I have contacted Samsung UK and awaiting reply.
I strongly recommend avoiding this case at all costs. It is expensive and WILL scratch your screen no doubt about that. See attached photos
Anybody else experienced this???
Click to expand...
Click to collapse
What does the inside of the case look like? Can you see damage on there as well?
Samsung Clear View case scratches screen
The same thing happened to mine and my beautiful new S6 Edge looks dreadful. I'm gutted as I've had iPhones for years and never had any marks. Spoke to samsung UK and they were less than helpful saying as I hadn't purchased the cover from them I had to contact the supplier....who were brilliant and have issued me a refund and said I should contact samsung again........but I'm still left with a damaged screen. This product is not fit for purpose as, due to the hard front cover being in direct contact with the glass, when grit or dust get between it rubs around resulting in circular scratched patches all over the screen. The cover shows no marking at all....just the "unscratchable Gorilla glass"!!
I'm sure when this phone and case combination is used on the beaches during summer there will be some seriously upset people !! DO NOT BUY THIS COVER:crying:
charnapops said:
The same thing happened to mine and my beautiful new S6 Edge looks dreadful. I'm gutted as I've had iPhones for years and never had any marks. Spoke to samsung UK and they were less than helpful saying as I hadn't purchased the cover from them I had to contact the supplier....who were brilliant and have issued me a refund and said I should contact samsung again........but I'm still left with a damaged screen. This product is not fit for purpose as, due to the hard front cover being in direct contact with the glass, when grit or dust get between it rubs around resulting in circular scratched patches all over the screen. The cover shows no marking at all....just the "unscratchable Gorilla glass"!!
I'm sure when this phone and case combination is used on the beaches during summer there will be some seriously upset people !! DO NOT BUY THIS COVER:crying:
Click to expand...
Click to collapse
I am totally shocked! i thought mine was bad but seeing yours making me cry
charnapops said:
The same thing happened to mine and my beautiful new S6 Edge looks dreadful. I'm gutted as I've had iPhones for years and never had any marks. Spoke to samsung UK and they were less than helpful saying as I hadn't purchased the cover from them I had to contact the supplier....who were brilliant and have issued me a refund and said I should contact samsung again........but I'm still left with a damaged screen. This product is not fit for purpose as, due to the hard front cover being in direct contact with the glass, when grit or dust get between it rubs around resulting in circular scratched patches all over the screen. The cover shows no marking at all....just the "unscratchable Gorilla glass"!!
I'm sure when this phone and case combination is used on the beaches during summer there will be some seriously upset people !! DO NOT BUY THIS COVER:crying:
Click to expand...
Click to collapse
Wow, I am totally shocked!
My S6 edge has more scratches than my S5 which I never really looked after so it seems like the glass isn't as scratch proof as previous generations, not helped by the fact of the issue of getting a decent screen protector.
Just came off the phone from Samsung UK and awaiting to speak to the manager. I have emailed them images of the screen with the Clear View cover.
I am just shocked that a £800 smartphone that claims to have the latest Gorilla Glass 4 is more prone to scratches than older generations. I had iphones, Galaxy S4, Note 3, HTC One M7 and still have the HTC One M8 and not a single one of these phones exhibited the same issues as this one.
I really hope Samsung come up with something
Its almost logicl: dirts gets in between...the flap sits close to the screen. When you hold the phone you squeeze the flap to the phone and rubs. Ofcourse you are going to get scratches. Conclusion: always put a screen protector...should be first thing you do.
galijanach said:
Just came off the phone from Samsung UK and awaiting to speak to the manager. I have emailed them images of the screen with the Clear View cover.
I am just shocked that a £800 smartphone that claims to have the latest Gorilla Glass 4 is more prone to scratches than older generations. I had iphones, Galaxy S4, Note 3, HTC One M7 and still have the HTC One M8 and not a single one of these phones exhibited the same issues as this one.
I really hope Samsung come up with something
Click to expand...
Click to collapse
My friend has the S6 and that doesn't have a mark on it, could be a downside of the edge screen?
I've attached a shot of my home button, it looks like it would rub off but it won't, they are scratches
blue13x said:
Its almost logicl: dirts gets in between...the flap sits close to the screen. When you hold the phone you squeeze the flap to the phone and rubs. Ofcourse you are going to get scratches. Conclusion: always put a screen protector...should be first thing you do.
Click to expand...
Click to collapse
Hasn't been that easy with the S6 Edge
blue13x said:
Its almost logicl: dirts gets in between...the flap sits close to the screen. When you hold the phone you squeeze the flap to the phone and rubs. Ofcourse you are going to get scratches. Conclusion: always put a screen protector...should be first thing you do.
Click to expand...
Click to collapse
Not logical at all.
I had many other phones with similar cases and none was fitted with a screen protector. All were pristine. My HTC One M8 with a similar case doesn't exhibit any of these issues. I think perhaps the screen on the S6 Edge (don't know if the non edge is experiencing the same issues) is rubbish and the Clear View case doesn't help at all and makes it worse.
Samsung UK have just rang me to let me know that they are now aware of this and passed it on to the head office (wherever that may be) to make a decision. The more of us calling them the better. They need to be aware of the grand scale of this.
here some interesting links. Make sure you read the comments below too:
http://www.xda-developers.com/is-your-galaxy-s6-edge-pre-scratched/
http://forums.androidcentral.com/samsung-galaxy-s6-edge/514904-screen-scratching-easily.html
http://www.redmondpie.com/galaxy-s6-has-a-new-problem-scratched-camera-lens-cover-chipping-paint/
I hope Samsung read this
just the same, got scracthes al over the screen with only 2 weeks of use, sooo bad samsung, lets create #covergate !!!!!!!!!!!!!
yeye2 said:
just the same, got scracthes al over the screen with only 2 weeks of use, sooo bad samsung, lets create #covergate !!!!!!!!!!!!!
Click to expand...
Click to collapse
#S6scratchgate sounds good too!
galijanach said:
Not logical at all.
I had many other phones with similar cases and none was fitted with a screen protector. All were pristine. My HTC One M8 with a similar case doesn't exhibit any of these issues. I think perhaps the screen on the S6 Edge (don't know if the non edge is experiencing the same issues) is rubbish and the Clear View case doesn't help at all and makes it worse.
Click to expand...
Click to collapse
I think having hard plastic instead of a fabric has probably amplified the issue but it does seem like the S6 edges screen is prone to scratching easier than other GG3/4 phones
logicl (sic) LOGICAL?
blue13x said:
Its almost logicl: dirts gets in between...the flap sits close to the screen. When you hold the phone you squeeze the flap to the phone and rubs. Ofcourse you are going to get scratches. Conclusion: always put a screen protector...should be first thing you do.
Click to expand...
Click to collapse
No it isn't "LOGICAL". I have never needed screen protectors on any previous phones and I have had a variety of covers. I didn't realise this was a forum for clever arse comments!!??
AND, furthermore, Samsung UK are aware of this issue and are currently dealing with my problem as I am not the first person to bring it to their attention
---------- Post added at 02:19 PM ---------- Previous post was at 02:12 PM ----------
galijanach said:
Samsung UK have just rang me to let me know that they are now aware of this and passed it on to the head office (wherever that may be) to make a decision. The more of us calling them the better. They need to be aware of the grand scale of this.
Click to expand...
Click to collapse
Hi there. I have just been on the phone with Samsung for half an hour and they agree there is an issue and are aware of other cases so I guess the more people say something there may be chance we can have a reasonable outcome. I've been asked to send photographs and receipts so that's a start. Good luck
It's not just S6 Edge. My Clear View case has scratched my S6 although not as badly as in these images.
I would say there are several problems with the case. First like the previous poster said the lid is too hard. Second (at least for the S6 case) the lid has some room to move. The Dot view case I had for my HTC M8 was soft and more fixed so that it would not move against the screen. Third, and this one I'm not sure matter as much, the case seems to gather a lot of static electricity, thus attracting small particles.
As a comparison I have these phones
HTC M8 with dot view cover. After a year of usage the screen is completely flawless. I couldn't find the least mark on it
S4 Active used for 2 years without any case. Has some small hairline scratches that are not very disturbing
S6 used with Clear view cover. The first day it had bigger marks on the screen than my 2 year S4 active. I thought it was just really bad luck so I kept using the cover and now the screen has a lot more blemishes.
First of all thanks a million guys for the heads up, I was that close of getting one of these covers considering how nice looking and catchy it is, but to think it can do such scratches to the screen, I mean come one, what was that talk about Corning Gorilla Glass 4 and how hard it is to get broken let alone get scratched, I know we all saw a lot of drop-test videos official and non-official (some times they throw it face down on rocks and really pointy and hard surfaces) yet they some times get no scratches at all, so for this cover to do such damage, it's a shame really, and in my humble opinion it's not Logical at all for the cover to do such scratches, I read the headlines but couldn't believe it until I saw the pictures, I was shocked of it really, and I'm now more afraid than ever of dropping the phone, and a screen protector of any kind now is a must, for my old S5 I didn't have to worry about the screen at all, and I dropped it sometimes face down, but I have never dealt with such scratches knowing that I used the device for more than 6 months before I could buy a tempered glass screen protector.
not only the edge
normal S6 here..same issue..day after I got my clear cover scratches appared
---------- Post added at 03:33 PM ---------- Previous post was at 03:32 PM ----------
Ahmedivx said:
First of all thanks a million guys for the heads up, I was that close of getting one of these covers considering how nice looking and catchy it is, but to think it can do such scratches to the screen, I mean come one, what was that talk about Corning Gorilla Glass 4 and how hard it is to get broken let alone get scratched, I know we all saw a lot of drop-test videos official and non-official (some times they throw it face down on rocks and really pointy and hard surfaces) yet they some times get no scratches at all, so for this cover to do such damage, it's a shame really, and in my humble opinion it's not Logical at all for the cover to do such scratches, I read the headlines but couldn't believe it until I saw the pictures, I was shocked of it really, and I'm now more afraid than ever of dropping the phone, and a screen protector of any kind now is a must, for my old S5 I didn't have to worry about the screen at all, and I dropped it sometimes face down, but I have never dealt with such scratches knowing that I used the device for more than 6 months before I could buy a tempered glass screen protector.
Click to expand...
Click to collapse
it is absolutly true(sadly)
just starting posting photos in twitter with #S6scratchgate
already contacted by samsung spain but lets post our photos so everyone knows that there is something wrong with s6 and S6 edge screens
Related
First off, hi guys - new HD2 (Leo) owner here and have to say I love it!!
Anyway, thought I'd just say something about this product. It's rubbish...
Poor fit, didn't stick properly and bubbles galore - stay well clear of it IMO
Anyway, will be lingering about as still getting my head about WinMo and the various ROMs about - still running stock 1.48 ROM out the box but it's an awesome phone and definitely glad I got it...
Well my friend, for a first post it's a good point well made. The HTC screen protectors are ****e! I managed to lay mine without bubbles, but at the bottom where it fits over the buttons it keeps lifting up and just doesn't settle properly. It's now starting to get crap underneath it, completely defeating it's intended purpose.
Final verdict... EPIC FAIL!
Oh and Welcome to XDA Developers EddyOS. I'm sure you'll be a flashaholic in no time.
ClownShoes said:
Well my friend, for a first post it's a good point well made. The HTC screen protectors are ****e! I managed to lay mine without bubbles, but at the bottom where it fits over the buttons it keeps lifting up and just doesn't settle properly. It's now starting to get crap underneath it, completely defeating it's intended purpose.
Final verdict... EPIC FAIL!
Oh and Welcome to XDA Developers EddyOS. I'm sure you'll be a flashaholic in no time.
Click to expand...
Click to collapse
Did yours come with a screen protector in the box? I didn't see one in mine but I may have overlooked it, or different packaging in Asia. So tomorrow I'm on a hunt to find one.
I dont recal there being one in mine either. Hmm maybe i should look alittle harder.
Maybe they ordered the original OEM ones from HTC as a side-order!?
I did, and mine are in the mail.
Should arrive tomorrow...
Hope they are not as bad as stated in this post...
Will be sure to comment on it here when I get them
Yeah, bought mine from the HTC Shop - didn't get any in the box...
Ordered mine too... complete waste of money
I got the official ones too, I thought it was me just fitting it badly as it didn't seem to fit the screen and had bubbles. I couldn't get it to sick below the buttons either. It had to come off. I got another one from Amazon and it now fits as I would expect it to.
I would not recommend the official protector from HTC, sorry.
What ones did you get in the end? Might be tempted to get one to be on the safe side but my phone does stay in it's pouch when not in use...
Why would you need to have a screen protector......
If you guys have been hiding under your bed sheets then its time to wake up.
Leo, AKA HD2 had a scratch resistant glass and not a cheap plastic face.
Just have a look at the following link and you will agree....
http://www.youtube.com/watch?v=NcEaehKWr2s
you need guts to do it, but i didnt have the guts to do that.
But atleast the screen protector is not needed.
Of course a screen protector is needed. It may be made of glass, but it's not bullet proof glass!
EddyOS said:
What ones did you get in the end? Might be tempted to get one to be on the safe side but my phone does stay in it's pouch when not in use...
Click to expand...
Click to collapse
http://www.amazon.co.uk/exec/obidos/ASIN/B002Y33M4W/ref=ox_ya_oh_product
This is the one I went for from Amazon. Fits much better than the official HTC one as it sits just slightly within the screen profile rather than exactly the same size. I have a 100% fix now.
But as one of the posts above points out, we shouldn't really need a protector on it because it is scratch resistant, but I go for peace of mind.
GUYS!
Please stay away from HTC screen protector. It is the worst screen protector I have ever had. First of all it is almost impossible to apply correctly, I had 4 and scrapped every single one! (just to say it is not the first device with big screen I tried to apply screen protector and I never had troubles before). Second thing is that it gets very smudgy.... for me complete waste of money.
petexx said:
GUYS!
Please stay away from HTC screen protector. It is the worst screen protector I have ever had. First of all it is almost impossible to apply correctly, I had 4 and scrapped every single one! (just to say it is not the first device with big screen I tried to apply screen protector and I never had troubles before). Second thing is that it gets very smudgy.... for me complete waste of money.
Click to expand...
Click to collapse
Completely aggree with you. I also waste 3 of them. finally a give up!
Not recomended!
My HTC screen-protectors arrived today...
And I have to admit, I didn't really believe the people writing about how bad they were.
But I have to aggree, what a piece of s***!
I got 2 in the pack, and the first one messed up on a biblical level for me.
The second one actually seemed to fit as intended, but I just couldn't get the corner to fit right...
I got away with no bubbles underneath, but the damn corner just couldn't fit.
We're talking a matter of milimeters here...
Stay away from them, like everyone else is saying
I'll join the chorus.
I ordered a pack of 2, and quickly noticed that they're very different from the (actually quite OK) HTC HD protectors.
The adhesive side seems to attract small particles from the air within seconds. Just one such small particle produces an ugly bubble. I don't want to be seen with such bubbles. My wife would call be "Bubble Boy".
Since the adhesive is quite strong, it's impossible to make minute adjustments the moment a part of the protector touches the glass. This is compounded by the exact measurements - even when I thought it fit wonderfully on one end of the screen, the other end collided with the screen bezel, making it a bust.
The protector is also very thin and flexible, so it is almost impossible to hold without bending and getting fingerprints underneath, further ruining its appearance.
This product should be retracted from the market. I completely understand why the HD2 doesn't come bundled with these protectors:
1. they're practically impossible to fit
2. the HD2's glass doesn't really need it
I'll live hard and fast, without protection.
What for?
My HD2 is rocking along very nicely without a screen protector... with this scratch resistant glass, I really didn't see the point.
I avoid putting my phone in the same pocket as my loose change or my keys - but that was a pretty easy adjustment to make.
... Just don't see what I'd want to use a screen protector for other than to take a beautifully slim piece of art look like something it's not.
skippinshanghai said:
My HD2 is rocking along very nicely without a screen protector... with this scratch resistant glass, I really didn't see the point.
I avoid putting my phone in the same pocket as my loose change or my keys - but that was a pretty easy adjustment to make.
... Just don't see what I'd want to use a screen protector for other than to take a beautifully slim piece of art look like something it's not.
Click to expand...
Click to collapse
I don't see how applying a screen protector that's probably less than 0.5mm thick will ruin the look of the device.
Its about personal choice
Screen protector or no screen protector? Condom or no condom? Safety glasses or no safety glasses? Its a matter of choice linked to a a personal assessment of risk, cost and benefit.
I always use one........
WB
fz9999 said:
Of course a screen protector is needed.
Click to expand...
Click to collapse
It's not "needed". It's scratch resistant glass - we have discussed this here before. It's the same type of glass you get with better watches. Do you use them with a protector? If you "want" damage the glass you can do this with force, but then a screen protector wouldn't help neither.
Hello. I bought a galaxy note on 28th november. After only 2 weeks of absolutely normal and careful use, my screen is scratched and broken. Ok, it is a small crack, but it is not good.
It never fell and it never hit anything. After only 2 days, i noticed some scratchs and some other came in the days after. Then, the part of the screen between the upper edge and the speaker broke in two, with a crack (small, 5mm but still a crack) going from the edge to the speaker. I can't post a photo as i sent it back to samsung for repairs (it had also display issues). Do you know a reason for it? It should be gorilla glass, and i only kept it in my pockets without anything inside apart the smartphone. Do you think samsung will repair it since it happened during normal use after ONLY 2 weeks? I'm really annoyed and disappointed.
Anyone experiencing glass resistance issues?
Thanks
Call samsung and send it in they will fix it..
Sent from my SPH-D710 using Tapatalk
Yes, i did it and i'm waiting, and i also adressed the lines issue and the green/banded screen, but i am in italy and i'm not sure if it is covered by warranty, it should: they can say i broke it.
The Corning Gorilla Glass was one reason I went with the SGS2.
The other reason was fear of provoking the wrath of God for having such a sensationally beautiful device (the Note). It's an awesome device, really.
But God smote those who worshiped a golden calf, too.
lol Sorry, I'm not really a religious fanatic. But yeah, sucks about your screen. Hope Sammy fixes that one up for you.
Welcome Nickelsilver and please don't take this personally and in NO way I'm defending Samsung or the Note but I have to say the neither scratches or dents/cracks come by their own.
They just don't happen/appear magically by themselves on the phone's screen/body. Maybe someone is messing with you Note without you knowing it?
E.g: I have 1mm small and barely noticeable scratch on the top left corner which I suspect it came from the ONLY 1 time my Note slipped from the passenger's seat and fell in the gap between the passenger's door/seat.
I went through 3 screens on my dell streak. Now that I have the note which is even bigger I was so cautious I treated it like a delicate fragile little flower. Needless to say after 2 weeks I noticed what appeared to be a scratch going up from the bottom middle halfway up. Turns out this is not a magical scratch that sprang out of nowhere but an actual crack on the outer glass screen. I have never dropped it but perhaps it was somehow flexed.
No warranty of course. I have ordered the glass itself from overseas and when it gets here in a month I suppose I will try replacing that piece individually as its only the outer glass that seems cracked. Hopefully they do not glue the screens together like they did in the streak ><
Another boring witch hunt thread (yawn)
Gaugerer said:
Another boring witch hunt thread (yawn)
Click to expand...
Click to collapse
To OP: im sorry to hear that....hope samsung can fix it for you quick.
Ps. Dont listen and worry about this guy...he thinks only his opinions are important and others experiences are just JUNKS and BORING! Not sure why he would even bother to reply, if they really bores him that much. Maybe he really thinks that he BOOFY the witch hunter or something
Plus.. He forgot that he has also once posted a question regarding to his screen problem too here on the forum.
Gorilla glass is bull****. I had dell 5 streak, and I changed the screen more than 5 times. Little drop will result in screen loss. Do not depend on gorilla glass.
My Samsung Galaxy Note are broke
Yesterday I was knocked out of the hands under my 40 days old Samsung Galaxy Note, the cover glass is cracked along its entire length as a spider's web, while the LCD screen is not damaged, that still works, receiving the touch command. The solution I found in the orders of the new protective glass over eBay. Maybe that was too much angry because it happened to me, but NOTE is too amazing, and I somehow survive.. I'll let it be when we come new safety glass
I do not think this is a witch hunt. More of an informative thread on one weakness to an otherwise amazing device. It may be that until an indestructive clear glass is created that we will continually face this on any large phone. Anything this large will flex easily and likely crack. One thing Samsung definately did right was not glue the glass to the LCD behind it. I put a clear screen cover over mine and you cant even see the crack anymore. Were this a dell streak you would have half of your screen blacked out.
This is definitely the best mobile device out there in my opinion, people should just be extremely cautious with where they carry it. Mine most likely cracked in my pocket from slight flexing.
The glass on the note shouldn't break even when flexed unless it's not Gorilla glass.
Gorilla glass is not only scratch resistant,it is also shatter resistant.
If the glass is breaking frequently on the notes,then I wonder if they really have Gorilla glass.
noteworthy said:
The glass on the note shouldn't break even when flexed unless it's not Gorilla glass.
Gorilla glass is not only scratch resistant,it is also shatter resistant.
Click to expand...
Click to collapse
Not proof.
Croak said:
Not proof.
Click to expand...
Click to collapse
I know this is not 100% proof but look at this demonstration.
http://www.youtube.com/watch?v=MYaQnvVwStc&feature=player_embedded#!
noteworthy said:
I know this is not 100% proof but look at this demonstration.
http://www.youtube.com/watch?v=MYaQnvVwStc&feature=player_embedded#!
Click to expand...
Click to collapse
That demonstration glass at the beginning of the video is about 3 times thicker than what Samsung uses on the Note/Galaxy S2/Galaxy S SAMOLED panels. And it's quite a bit smaller, height/width wise (it's about iPhone 4 sized).
Thickness makes a significant difference in flexibility and shatter resistance. Which is off on a tangent, because the main reason Samsung and others uses GG and similar techniques is not for shatter resistance.
It's almost entirely for the combination of higher scratch resistance vs metals (all bets are off with sand particles) and a better tactile feel (it's smoother) than non-treated glass.
Sure it may not be as thick on the note but you are never going to flex the phone anywhere as much as that demonstration.
My point is that if it is gorilla glass,it shouldn't be that easy to crack the screen given the abuse that it is supposed to be able to take.
All these? Gorilla Glass
And all these? Gorilla Glass
How about all these? Gorilla Glass
Or maybe all these? Gorilla Glass
It's been 10 days since i bought "the Note". I dropped the device just once from 1 meter height. It was a free fall with not much impact power. The screen has a crack on the upper right corner. I know every product is meant to last but so easy , so fast ! ??? Thankfully it still works with no functional issues. It's just the protective glass on top of the actual LCD that is broken. But u can still feel it while wiping your finger and it is appearent...
Hardware wise The Note is simply outragous but when it comes to software and durability it can't even come closer to what i used to find on HTC devices
captainhakan said:
It's been 10 days since i bought "the Note". I dropped the device just once from 1 meter height. It was a free fall with not much impact power. The screen has a crack on the upper right corner. I know every product is meant to last but so easy , so fast ! ??? Thankfully it still works with no functional issues. It's just the protective glass on top of the actual LCD that is broken. But u can still feel it while wiping your finger and it is appearent...
Hardware wise The Note is simply outragous but when it comes to software and durability it can't even come closer to what i used to find on HTC devices
Click to expand...
Click to collapse
The weight of the note will count against it during falls compared to say a very light phone like the SG2.Impact is going to be much harder if they both fell from the same height especially given te size of the notes screen.
Until they can make the note lighter,users will just have to be more careful not to drop it.Gorilla glass is not unbreakable.
I get my note tomorrow. Now I'm all paranoid
Has anyone seen replacement back part for the Galaxy S6 or S6 Edge as of yet? I've tried searching around on eBay but haven't found anything yet (maybe too soon right now).
If not too expensive (since it's just glass) I was hoping to stock up on a few of these just for spare in case it ever gets cracked (I'm okay with the heatgun removal method).
Sidenote: Another reason for personally getting one is because I am getting the Verizon-branded model so hoping to replace that ugly back.
UPDATE: Found a few here - http://forum.xda-developers.com/showpost.php?p=59778918&postcount=3
Good news everybody! Looks like replacement backs are finally popping up on eBay!
http://www.ebay.com/itm/Genuine-Sam...970?pt=LH_DefaultDomain_0&hash=item51ce50508a
As well as extra adhesive if needed:
http://www.ebay.com/itm/Genuine-Sam...124?pt=LH_DefaultDomain_0&hash=item51ce41bac4
Also found out a few part numbers in case anyone wants to do any more searches:
Galaxy S6 (Black) - GH82-09549A
Galaxy S6 (White) - GH82-09548B
http://www.ebay.com/itm/351353720970
Galaxy S6 Edge (White) - GH82-09602B (unconfirmed)
Galaxy S6 Edge (Black) - GH82-09602A
http://www.ebay.com/itm/400895491641
Subscribed! Will be on the lookout for a dis assemble video as well.
xxaarraa said:
Subscribed! Will be on the lookout for a dis assemble video as well.
Click to expand...
Click to collapse
Here you go :good:
open1your1eyes0 said:
Has anyone seen replacement back part for the Galaxy S6 or S6 Edge as of yet? I've tried searching around on eBay but haven't found anything yet (maybe too soon right now).
If not too expensive (since it's just glass) I was hoping to stock up on a few of these just for spare in case it ever gets cracked (I'm okay with the heatgun removal method).
Sidenote: Another reason for personally getting one is because I am getting the Verizon-branded model so hoping to replace that ugly back.
Click to expand...
Click to collapse
wth? are you that careless that you need to buy glass replacement and "stock up" on them?
almost 5 years using Gorilla glass phones and i've yet to crack any of them..
are you really considering to hack the phone to remove the glass just because it has a logo? all i can say is wow....
tft said:
wth? are you that careless that you need to buy glass replacement? almost 5 years using Gorilla glass phones and i've yet to crack any of them..
are you really considering to hack the phone to remove the glass just because it has a logo? all i can say is wow....
Click to expand...
Click to collapse
I plan on going caseless so I would like to be ready to account for accidental drops and scratches rather than buying the part later when I need it. It's pretty cheap and honestly not that hard for me to replace. I fix mobile devices at work so I have plenty experience working with heatguns. Of course I was partially kidding about buying so many, I'll just buy one for now.
There'll inevitably somebody using a half black half white S6!
...or other colour combos.
open1your1eyes0 said:
Good news everybody! Looks like replacement backs are finally popping up on eBay!
http://www.ebay.com/itm/Genuine-Sam...970?pt=LH_DefaultDomain_0&hash=item51ce50508a
As well as extra adhesive if needed:
http://www.ebay.com/itm/Genuine-Sam...124?pt=LH_DefaultDomain_0&hash=item51ce41bac4
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I assume that would work on both the GS6 and GS6 Edge, right? (since it's just the back glass)
whittikins said:
I assume that would work on both the GS6 and GS6 Edge, right? (since it's just the back glass)
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For some reason they do have different part numbers so it could very likely be ever-so-slightly different on the Edge model. I would be safe and get the Edge version instead if you can.
OP, I watched the tear down video you posted (as well as another one) . Seems to me that if you break the back glass it's a simple fix, but if you break the front glass, it's a VERY involved process to replace it at home. Since removing the back glass seems very simple compared to front one.
Is that accurate?
xxaarraa said:
OP, I watched the tear down video you posted (as well as another one) . Seems to me that if you break the back glass it's a simple fix, but if you break the front glass, it's a VERY involved process to replace it at home. Since removing the back glass seems very simple compared to front one.
Is that accurate?
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Well if you break the back glass yes it's very simple, just have to heat it and come right off with a suction cup. But the front glass is fused to the display so you would have to replace the display and glass all in one essentially. It's not particularly hard otherwise just a few more steps and things to take out involved.
Yep. Ordering 1 and having it at the house just in case something happens to my phone. I never use case so I want to be prepared
open1your1eyes0 said:
Well if you break the back glass yes it's very simple, just have to heat it and come right off with a suction cup. But the front glass is fused to the display so you would have to replace the display and glass all in one essentially. It's not particularly hard otherwise just a few more steps and things to take out involved.
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Yeah, back glass seems really easy, and if I break it, I'd just order the part # you liked us to, and do it myself.
For the front though, it looked like there was way more involved than just a few more steps! 12-13 screws, 6-7 ribbon clips, lot of adhesive. The tear down videos almost convinced me that if I break my front glass, it might be better for me to just pay the $175 deductible and get a warranty replacement.
whittikins said:
I assume that would work on both the GS6 and GS6 Edge, right? (since it's just the back glass)
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The edge and flat S6 are different sizes in every dimension. The edge is slightly shorter and narrower, but a bit thicker. So definitely buy the one for the model you have.
It'll take a lot to break the Gorilla 4 glass....our S6 is a BEAST! But then again, it is possible....this is why unless you're on carpet 24/7, get a case and a screen protector.
Simple, straight to the point, no BS with a lot of talking video on a hammer and knife test. You'll be proud.
Mind you....again....KEEP IN MIND.....a simple drop or a real world casual bump won't do anything to our S6 LOL....in the video you'll see the guy applying brute force, which isn't typically a real world scenario. I mean we're seeing the extreme times 100+ being done to our S6's....
This brings a lot of peace of mind.....the build quality is the best I've seen of any phone to date. Period.
However, it is glass and glass meeting pavement is not quite the best combo....it can break and it probably will if the phone drops from around 5 feet or more. It all depends...landing angle etc....
Nevertheless, it's wise and recommended to get a case and screen protector for the S6.
Kudos to Samsung!
I'm waiting for different colors to come out. I've seen an Iron Man mock up edge that someone did, looks beautiful.
asdfvtn said:
There'll inevitably somebody using a half black half white S6!
...or other colour combos.
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Oh yes. . You read my mind! :good:
tft said:
wth? are you that careless that you need to buy glass replacement and "stock up" on them?
almost 5 years using Gorilla glass phones and i've yet to crack any of them..
are you really considering to hack the phone to remove the glass just because it has a logo? all i can say is wow....
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Well, for me, I hate how Verizon goes out of its way to uglify its phones with branding, and the Galaxy S6 Edge has it the worst. If I can, I want to replace the backplate as a two fingers up to Verizon statement. Besides that, though, I'd just rather have the option of replacing them. I likely won't break them, but usually, these things are sold by Chinese companies overseas, and paying for shipping multiple times is almost just as expensive as having one or two more than you actually need.
Oh yeah, how about Black and Gold/Silver Back... hmmm
So I preordered an S7 Edge and I am now looking for a case. The ideal for me seems to be the official Clear View Cover, so I can see the always-on screen through the transparent front plastic panel.
However, I read many horror stories about the official clear view cover for the S6 Edge scratching the screen.
One option would be to use a film protector on the screen together with the case, but it would just be too much for me and the screen protector would probably need replacing every month or so if the case would still have the scratching issue.
I wonder if Samsung did something to avoid this with their new Clear View cover for the S7 Edge ? What do you think ? Should I risk ordering it ? It is quite expensive compared to other options.
It's mostly user error becuase,but either way I don't like folio cases so I won't be getting one.
issue is when the cover is closed the cover slides on the glass... and since it's not felt or soft touch, it grinds up the dust/dirt that might be on the screen...
Believe me the S6 Edge Clear View case scratching the screen is not user error. There's a whole thread with the details. My screen got scratched the first week, and I returned it to Samsung to have a new screen fitted. After that it came back with a thick and ugly screen protector that only covered the middle third of the screen and the message "if you leave that on you can keep using the cover". Needless to say it came off and so did the cover.
Now I have the same dilemma as the OP, my phone supplier (Telia Denmark) messed up and promised delivery of my S7 Edge this week, but they can only get it next week so they gave me a DKK 500 (£50) voucher for their accessory shop - this would cover a Clear View cover for my S7 Edge but I'm not buying it if it has the same problems as the S6 Edge one did. The alternative is to buy something unrelated, but the only thing I really need is a wireless charging pad which they unfortunately don't stock..
So if anyone familiar with the issue has access to one of the new S7 Edge Clear View covers, I'd like their opinion on whether they have done something to fix this issue. The main cause was that the inside of the front cover was extremely hard plastic, and that there was play so the front cover could move around and drill tiny particles into the glass when it was kept in the pocket. I suppose there'd be two ways to fix this, either coat the inside in some soft material or eliminate the play of the front cover against the screen when it's closed.
I have my S7 Edge in an official Clear View case and I can't for the life of me figure out how to make the damn phone keep the always on display showing when the case is closed. No matter what it just goes into sleep mode.
I really hope it's something I'm doing wrong otherwise it's a bit embarrassing for an official accessory to behave this way.
EDIT: Forgot to say, I can see daylight between the case and the screen when it's closed over. It feels soft but I can see how if some grit got in there and it was in a tight pocket or something it could cause scratches. But that would be true of any case.
subcon959 said:
I have my S7 Edge in an official Clear View case and I can't for the life of me figure out how to make the damn phone keep the always on display showing when the case is closed. No matter what it just goes into sleep mode.
I really hope it's something I'm doing wrong otherwise it's a bit embarrassing for an official accessory to behave this way.
EDIT: Forgot to say, I can see daylight between the case and the screen when it's closed over. It feels soft but I can see how if some grit got in there and it was in a tight pocket or something it could cause scratches. But that would be true of any case.
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Thanks for the reply - I guess the sleep mode thing is just a bug that'll be fixed in an update, because it's listed on the Danish Samsung website as one of the features that you can see the "always on" display through the case.
The main point here is that you say it feels soft - that's definitely NOT the case on the S6 Edge case, which feels completely hard. So it sounds like they have changed the material, in which case I might give it a go!
Descore said:
Thanks for the reply - I guess the sleep mode thing is just a bug that'll be fixed in an update, because it's listed on the Danish Samsung website as one of the features that you can see the "always on" display through the case.
The main point here is that you say it feels soft - that's definitely NOT the case on the S6 Edge case, which feels completely hard. So it sounds like they have changed the material, in which case I might give it a go!
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I think I might have used the wrong word. I think smooth is a better word to describe it, the material is definitely still hard.
apparently the s7 edge clear view case has been redesigned to prevent it scratching.. not sure how true that is though.. it looks like there's a little circular felt sticker on one corner..
https://www.youtube.com/watch?v=6dTtVjeOzvo
hboos said:
apparently the s7 edge clear view case has been redesigned to prevent it scratching.. not sure how true that is though.. it looks like there's a little circular felt sticker on one corner..
https://www.youtube.com/watch?v=6dTtVjeOzvo
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Thanks for this - however, what looks like a felt sticker in the corner I think is just the magnet that the phone uses to detect that the cover is closed, there's a similar one on the S6 Edge cover.
The video does seem to suggest that the issue has been fixed, but I'd still like a 100% confirmation before I order one - I ended up going back to the cover on my S6 Edge after I my screen got bit scratched anyway, and now after about a year there are literally hundreds of those small circular scratches on my S6 Edge display. Don't want the same thing to happen to my S7 Edge
I have the s7 edge and also bought the clear view cover today. Not sure but i think they tried to fix it by lifting the cover from the screen. Only the edges seem to touch the cover. The screen itself has a space to the cover. The magnet in the corner seems to still rub on the screen. But we will see. I have a mich bigger problem! The always on display is deactivated as soon as the phone is in the cover and closed... the clock appearence changes and goes off after some secs.... i was not able to fix this till now. And as the new always-on feature is the best for me, i will give back the cover if this is a general issue and will not be fixed soon.
hboos said:
apparently the s7 edge clear view case has been redesigned to prevent it scratching.. not sure how true that is though.. it looks like there's a little circular felt sticker on one corner..
https://www.youtube.com/watch?v=6dTtVjeOzvo
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Similar issues are with S7 Edge Clear View Cover as well, within Three weeks of use have caused scratches on my S7 edge near the edges :crying::crying::crying::crying::crying::crying:
PS: Does not recommend to buy S7 edge Clear View Cover at all…..!
I guess I'm lucky to always have had a rear screen protector/skin.
Sent from my SM-G935F using Tapatalk
No.
Sent from my SM-G935F using XDA-Developers mobile app
Don't do it. I have one, and although it looks decent, there is minimal protection!
VZ S7 EDGE ONYX
This is the response from SamsungUK after saying to them that the clear view case scratched my phone.
Thank you for your email. Your customer reference number is 2119553147.
I very much regret to learn that your device has suffered physical damage. At Samsung we take all necessary quality assurance measures to minimise the risk of potential manufacture defects.
The issue you have highlighted in your email does not appear to be the result of a manufacture defect. Providing the device is used within our recommended operating conditions, this specific issue should not occur. As such this case is classed as physical damage which is not covered under the Samsung manufacturer warranty. Your Samsung warranty covers your device against manufacture defects but not physical or accidental damage.
Unbelievable...! i am really pissed off with them!
My S4 doesn't even have the slightest scratch after 2 and a half years of use
porcupine said:
This is the response from SamsungUK after saying to them that the clear view case scratched my phone.
Thank you for your email. Your customer reference number is 2119553147.
I very much regret to learn that your device has suffered physical damage. At Samsung we take all necessary quality assurance measures to minimise the risk of potential manufacture defects.
The issue you have highlighted in your email does not appear to be the result of a manufacture defect. Providing the device is used within our recommended operating conditions, this specific issue should not occur. As such this case is classed as physical damage which is not covered under the Samsung manufacturer warranty. Your Samsung warranty covers your device against manufacture defects but not physical or accidental damage.
Unbelievable...! i am really pissed off with them!
My S4 doesn't even have the slightest scratch after 2 and a half years of use
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Wow that's bad.
I got my S6 scratched and thought long and hard when it came to my s7 but did not as I got a shop to open the case and found the same flex on the case that causes the scratching issue.
It is things like this and exploding phones handled poorly that loose customers.
Sent from my SM-G935F using XDA-Developers mobile app
Can anyone please help me to find, where in menu od S7 Edge can be found possibility to activate or disactivate Clear View Cover option?
In my previuos Samsung phone it was named S.View and was located in Accessories menu.
Using it and truly speaking it's cool. Using it with screen protector so no need to worry about scratch.
Hey all,
So today a work colleague pointed out from the angle he was sitting at - the scratches on my Note 9's screen. After giving the screen a clean I was pretty horrified to see how scratched the screen had got in just under 1 month of ownership. (see photos - Google Photos Link)
Anyone else had any problems like this? I always keep it in a case, no protector (recommendations please), in my jeans pockets with no keys, coins etc etc. My work phone (Pixel 2 XL) has no marks, scratches or anything and I've had that for at least 6 months and have the same style case too. The phone shop I bought it from was surprised and even the lady serving me showed her Note 8, it was nowhere near as scratched and she said she didn't tend to take care of it and was surprised to see the state of mine. Have got to take it into our town store tomorrow to get their verdict.
Hmm!
Jamie
jamidodger1 said:
Hey all,
So today a work colleague pointed out from the angle he was sitting at - the scratches on my Note 9's screen. After giving the screen a clean I was pretty horrified to see how scratched the screen had got in just under 1 month of ownership. (see photos - Google Photos Link)
Anyone else had any problems like this? I always keep it in a case, no protector (recommendations please), in my jeans pockets with no keys, coins etc etc. My work phone (Pixel 2 XL) has no marks, scratches or anything and I've had that for at least 6 months and have the same style case too. The phone shop I bought it from was surprised and even the lady serving me showed her Note 8, it was nowhere near as scratched and she said she didn't tend to take care of it and was surprised to see the state of mine. Have got to take it into our town store tomorrow to get their verdict.
Hmm!
Jamie
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Just takes a grain of sand for that to occur. Sorry to see that.
Maybe your colleague turned the phone face down and slid it up down the floor or desk when you weren't looking? Typical UK office jokes I recall.
Sent from my SM-N960U1 using Tapatalk
gorilla glass has not gotten much harder since OEM's started using it on their phones. mostly it has got thinner at same strength. only stronger when thicker, but not for scratches.
wait until iphone XS owners find out their camera lens is not sapphire like apple advertised. i hope apple gets sued to **** or they have to start telling the absolute truth in their PR. unlikely but whatever. your display isn't scratch proof, just scratch resistant.
No scratches on mine after a month. Looks like that phone has moved while face-down on a hard surface.