Why do carriers block features? - Galaxy Note5 Q&A, Help & Troubleshooting

Sometimes the answer to this question is obvious. Verizon blocking google wallet was clearly so they could force people to use their own wallet app, whatever the hell it was. What I want to know is why on my AT&T Note 5 I don't have Auto Restart or Smart Manager. Both very useful features I would love to have, blocked by my carrier. How do either of these features effect AT&T? I'm sure there is plenty more blocked that I just don't know about.
Does anyone have any insight as to a logical reason a service provider would want to block stuff like this?
Here is a link to the video where I discovered these missing features:
https://www.youtube.com/watch?v=OPD8Aotsewg
Please excuse how boring the guy talking is.

Chat InformationPlease wait for a Samsung Agent to respond.
Chat InformationYou are now chatting with 'Alain'. There will be a brief survey at the end of our chat to share feedback on my performance today.
Chat InformationYour Issue ID for this chat is LTK11256011983452X
Alain: Hi, thank you for contacting Samsung Technical Support. How may I help you today?
Mike: I would like to log a complaint about the Samsung Note 5 I purchased today from AT&T
Alain: Hello Mike!
Alain: I'd appreciate it if you could give me a detailed description of the problem to assist you better.
Mike: I bought this phone based on many features I read about online, my phone doesn't have these features. They are either disabled or not present.
Mike: The Smart Manager app used to manage RAM and apps on the phone is not on my Note 5.
Mike: There is no "Auto Restart" option under Backup and Reset menu.
Mike: I don't know why these options are missing, and I'm doubtful anyone can turn them on for me. But I just wanted to register my complaint that I'm pretty disappointed.
Alain: Just to confirm, where did you find that these features are available on the device?
Mike: When I type Samsung Smart Manager into Google, all the results are just other people complaining that this feature is missing as well.
Mike: Some guy on YouTube made a video of his Note 5 showing different features.
Alain: Thank you for the information.
Alain: I would like to inform you that the Smart Manager feature is available in T-Mobile Note 5 device.
Mike: I understand, I just want to complain that I find that disappointing and unfair.
Alain: Samsung only manufacture the devices and the devices are manufactured as per the Carrier requirements.
Alain: I can certainly understand your concern.
Alain: Samsung support link
Alain: Please access the above link and click on Feedback tab on the top right corner and submit your feedback.
Mike: OK
Alain: Our developer team might take care of these features in the up coming updates.
Mike: Sounds good. Thank you for your time.
Alain: You're welcome. Is there anything else I can assist you with?
Mike: No thanks.
Alain: It was nice assisting you. Have a great day.
Alain: Thanks for chatting with Samsung Support. If you have a minute, please click on the blue “X close” button to receive the transcript of your chat and fill out a brief survey to help us serve you better. Follow Samsung Service on Facebook, Twitter and YouTube.
Alain: Bye!
Chat InformationChat session has been terminated by the Samsung Agent.

Definately 2 features i would like to be able to use. Another one thats always blocked is the download booster. Not sure if note 5 is suppose to have it but it combines your wifi spped and your data speed together. Its been blocked on the last couple phones i have used
Sent from my SM-N920P using XDA Free mobile app

sand1303 said:
Definately 2 features i would like to be able to use. Another one thats always blocked is the download booster. Not sure if note 5 is suppose to have it but it combines your wifi spped and your data speed together. Its been blocked on the last couple phones i have used
Sent from my SM-N920P using XDA Free mobile app
Click to expand...
Click to collapse
thats not entirely true. It only do it when you are downloading large file. For regular website, small download and streaming it doesnt work.

Chord_Hugo87 said:
thats not entirely true. It only do it when you are downloading large file. For regular website, small download and streaming it doesnt work.
Click to expand...
Click to collapse
if that's the case i guess its not that big of a deal. i don't download large files to my phone so guess i wouldn't really benefit from it

Related

Bloo Facebook App

I just came across this wonderful app that provides a native facebook client for android.
Tha app has been out for just 2 days and already is receiving great support from its developer with constant updates as new features are implemented and bugs are ironed out.
Although its a paid app the developer has been kind enough to provide an alternative method of purchasing the app to those that don't have access to google's paid market through slideme.org.
The app costs $1.49 and I can say its well worth every penny. I have been using it since morning with no problems what so ever.
The developer its quite active and promises new features with future releases. For more details refer to his blog: http://fbandroid.wordpress.com/
I believe we should support such developers that put a lot of effort in providing android with such great apps.
Can't make comments in Chinese It sends them in garbage code. Refunded.
EDIT: It reads them fine, just can't REPLY.
i cant see it in the market yet.....can anyone provide a down load link for bloo?
I love how the OP wrote as if he wasn't the author of the app... which he is. At least be honest and say you're plugging your own app!
It looks good, and I'm definitely going to pick it up soon, so there's no need to be sneaky.
I purchased it yesterday, and I think its great. But is it only me, or does it load The Feed slow, even on wireless?
can someone pls give me a link from when i can get this bloo?
its not there in the market,im in india...
celester340 said:
can someone pls give me a link from when i can get this bloo?
its not there in the market,im in india...
Click to expand...
Click to collapse
here: http://slideme.org/application/bloo
their is a lite version , which states to be exactly the same as the paid , for now at least

[Application]XDA TV 1.0

Reminds me of something... But I cant put my finger on it
Mod Edit: Links removed - http://forum.xda-developers.com/showpost.php?p=4745624&postcount=8
Its skinned to remove all logos, The only thing I could not remove was the text. I made it for myself, keep that in mind. I am just sharing.
*edit* if the original does not work, I doubt this one will but use the same install information 555-555-5555 and you must have the widget on your home screen. Launch it from the widget preferably.
is there anything different about these apks? Are they wifi compatible?
I tried wifi compatibility and it is still in the works but as of now this is only for looks but I am working on wifi as I post this.
555-555-5555?? call that number while the widget is up?
On some of the sprint apps it makes you comfirm that you are a sprint customer, so instead of sending sprint our real phone numbers (caller id=your name) we send them fake ones, like 555-555-5555
this seems like not a smart thing for you to do.
DemoShadow said:
Reminds me of something... But I cant put my finger on it
Mod Edit: Links removed - http://forum.xda-developers.com/show...24&postcount=8
Its skinned to remove all logos, The only thing I could not remove was the text. I made it for myself, keep that in mind. I am just sharing.
*edit* if the original does not work, I doubt this one will but use the same install information 555-555-5555 and you must have the widget on your home screen. Launch it from the widget preferably.
Click to expand...
Click to collapse
so basically you just violated alot of copyright laws....
Unfortunately, some may think, we cannot allow links to modded paying software. The software in question is provided under licence to Sprint users only. Now, we try not to sensor knowledge here, so we not going to delete all references to the fact that this software can be ported to non Sprint devices and used free of charge in breach of terms and conditions, BUT we cannot permit links to the software that would actively encourage members to break the law.
Mike
Links will be removed
It's not the fact that it is Sprint software ported over to the G1. It is the fact that he removed all of Sprint's branding. That's like taking the the Google Maps app (or any Google app) and removing Google's name from it. It's simply just a breach of copyright.
tekkitan said:
It's not the fact that it is Sprint software ported over to the G1. It is the fact that he removed all of Sprint's branding. That's like taking the the Google Maps app (or any Google app) and removing Google's name from it. It's simply just a breach of copyright.
Click to expand...
Click to collapse
Well, that too but the whole subject of the Sprint / Telnav software has been raised and discussed with Mods and Admin so there are issues regarding the use of such software on non Sprint phones.
Mike
Wow. Mike you have got to be one of the fairest, most logical forum mods I have ever had the pleasure to read. I am very impressed with the way in which this was handled.
mike i thought your site got closed because u had all the htc breakdown videos and what of that? but i do understand the point so i say lets make a new site that will let you post or upload. that way we can get the goods and xda dont get the blame if i remeber november 27 windows came down on xda for the same ish so please pleas dont let it happen to android just look for a new method for the shares. but i do like the work and want the app i was to late late for the link !!!!! Thanx mike !!!!!
*edit*( november 2007 )
llxll0m3g4llxll said:
mike i thought your site got closed because u had all the htc breakdown videos and what of that? but i do understand the point so i say lets make a new site that will let you post or upload. that way we can get the goods and xda dont get the blame if i remeber november 27 windows came down on xda for the same ish so please pleas dont let it happen to android just look for a new method for the shares. but i do like the work and want the app i was to late late for the link !!!!! Thanx mike !!!!!
Click to expand...
Click to collapse
I was shut down for a while and had to remove some things, but in the end reached a sort of unofficial compromise on intellectual property rights.
This is a delicate issue, in my case I don't offer folks something they would normally have to pay for through their network or otherwise. (I offer stuff they should not have, even if they have money to pay for it!!).
I guess our bottom line is that knowledge should be freely available, but handing folk the tools, to install stuff that is very close to being Warez, is off-limits. (Robbing banks with an uzi can be profitable = knowledge, but handing out uzis and suggesting you rob a bank, crosses the line)
.... and yes we know cooking ROMs and such is also a grey area, but even there we say that ROMs should not be cooked that include for free any software for which the user would normally have to pay.
If someone set up a site with Sprint software on it - that's entirely up to them. We would probably even accept a link to it if the poster said "hey here's a breakdown of a Sprint ROM" In fact that would probably be OK to post here - at least until someone asked for a "take-down"
The problem only comes when someone says you can load this stuff on non-Sprint phones and get stuff for free and just to help you do that here are the links. In other words that ceases to be a theoretical point of information and becomes an encouragement to do something naughty. If folks want t be naughty then they have to do so, by reading the knowledge and then looking for the tools from whatever source, here or elsewhere without our help.
These kinds of things have been debated many times here at XDA - there are no absolute rights and wrongs, only things we think are more or less safe for us to do - just like life generally I guess
Mike
mikechannon said:
These kinds of things have been debated many times here at XDA - there are no absolute rights and wrongs, only things we think are more or less safe for us to do - just like life generally I guess
Click to expand...
Click to collapse
Well said Mike. When I read it, I had a /foreheadslap moment thinking, "well duh, this should be pretty obvious," but im constantly reminded that there are users on here who simply feel they have a right or deserve to have any given piece of software if it is leaked online.
The bottom line is, do not post software that has not been explicity licensed as open source unless you have obtained permission to redistribute. As a general rule of thumb, if the software cannot be legally obtained unless you pay someone (e.g. it comes preloaded on a phone) or can be obtained free but only if you agree to a license agreement (downloading certain software update packages) then you should not redistribute it on xda or elsewhere.

[Q] Touchdown Pro - IMEI number

I am trying to get Touchdown pro to sync with my work exchange server but I keep getting caught in a endless loop of sync. When I view the logs I keep seeing "Exception: cannot get IMEI number". Has anyone else had this problem with Touchdown Pro on their g tablet? Thanks in advance for any help you can provide me on this one.
This exact same thing is happening to me, wow. Just Googled it and you showed up.
Looking for a fix... the app looks like it'd be so sick for the G-Tab...
So since this is a WIFI only tablet with no radio it seems to me the device simply cannot have an IMEI.
So maybe we could spoof it somehow? I'm looking for an app.
It seems really weird to me that Touchdown needs an IMEI to sync. Especially when the native Exchange support for Android works fine on this tablet. Ugh.
Yeah I am lost on this one. Touchdown Pro says it will work on ALL android tablets so I have to think there is a work around here.
Well especially since they went out of their way to make a "tablet mode"... grrr. So frustrated, I really want it to work.
Either app-side or spoofing IMEI.
I emailed support, but I suspect it wont get fixed till the next release. I would be interested in a work around. I do have the stock email working fine but touchdown wont work.
I need my subfolders....
Plus it looks great in tablet mode.
Do we even know for sure if the g tablet has an IMEI number? If so, where do we find out what it is?
Afaik a device has no use for an IMEI without a cellular radio.
Then the question becomes, is there a way to turn off or disable the part of Touchdown Pro that looks for the IMEI? A few people have said that they have been able to get Touchdown Pro working but yet no one is saying how they have been able to do so.
And clearly this is a hurdle they would have had to get past... grr. Stupid devs for implementing this "feature."
I have been chatting with tech support, they want a log file after the connect fails but I am unsure where to find that in Touchdown. Any ideas where to look?
RichTJ99 said:
I have been chatting with tech support, they want a log file after the connect fails but I am unsure where to find that in Touchdown. Any ideas where to look?
Click to expand...
Click to collapse
Menu -> Advanced -> Diagnostics and hit "log next action" checkbox at the bottom (or similar)
From support:
Hi Richard,
I was able to look into this today for you and found that the Wifi only devices do not connect for the very reason you suggested, there is no IMEI number. Our developer will be in sometime in the next week or so. We will be conferring with him about this but in the meantime, you are correct. There is no way for us to connect on a Wifi only tablet at this time. Would you mind checking in with us now and then to check the progress?
Regards,
Kerri
I love it.... their developer "will be in within the next week or so". So I am guessing it will be at least a month until we have a fix for this from Touchdown Pro. I guess we are back to option #2 figure out a way to spoof or bypass the line of code that looks for the IMEI number. By chance would anyone have any suggestions on how to do this?
As a side note, I guess it is safe to assume that all of the folks claiming to have Touchdown Pro working on their G Tablet are just full of shi.....
scarter68 said:
I love it.... their developer "will be in within the next week or so". So I am guessing it will be at least a month until we have a fix for this from Touchdown Pro. I guess we are back to option #2 figure out a way to spoof or bypass the line of code that looks for the IMEI number. By chance would anyone have any suggestions on how to do this?
As a side note, I guess it is safe to assume that all of the folks claiming to have Touchdown Pro working on their G Tablet are just full of shi.....
Click to expand...
Click to collapse
Or have run something that pushed a 'fake IMEI' to one of their sqlite DBs... so would be nice if we could figure out which and format of a valid IMEI...
EDIT: turns out the IMSI is in DB... the IMEI is read via RIL from Hardware... thus not something that can be changed in a typical way...
They asked me to email them in the beginning of the week for an update. I think they are concerned about it not working. Wifi only tablets are not going away & its in their best interest to make it work.
Well, it looks like we should start looking at another solution. I guess if we dont have a 3G tablet, it wont work.
Hi Richard,
I talked to the developer and this issue is not on our roadmap in the near future. They may be looking into it sometime in the next quarter, but at this point, it is not something they are actively working on. I’m very sorry.
RichTJ99 said:
Well, it looks like we should start looking at another solution. I guess if we dont have a 3G tablet, it wont work.
Hi Richard,
I talked to the developer and this issue is not on our roadmap in the near future. They may be looking into it sometime in the next quarter, but at this point, it is not something they are actively working on. I’m very sorry.
Click to expand...
Click to collapse
We were planning on purchasing 100+ licenses for our sales group's wifi-only tablets. I'll be sure to let them know they lost a large order...
I just emailed the following to NitroDesk support:
**********
Dear Support,
It is my understanding that your product does not support WiFi-only Android tablets. I am a member of XDA Developers, a large community of mobile device developers. I read a recent posting on the XDA forum where a member of your support team stated that adding support for WiFi-only tablets is “not on the roadmap” and will not be supported in the near future.
This is a huge mistake on your part.
As the Vice President and Information Technology Manager of a large community Bank, I am responsible for the procurement and implementation of all technology. We recently deployed over 100 WiFi-only Android tablets to our Board of Directors, sales force, and lending group. I have always been a fan of TouchDown, but your apparent disregard of an obvious flaw in your software has left me with no choice but to abandon your product. I was planning on purchasing 100+ licenses of TouchDown for our tablets, but since your product is completely broken I will instead purchase 100+ copies of DataViz’s RoadSync application. RoadSync not only works on WiFi-only tablets, but is also half the price of TouchDown.
I wish your company the best of luck as you lose yet another large customer of your product due to your misguided management and development teams.
**********
I got a fast response back from NitroDesk support. Richard, maybe you can contact Goutham and let him know who gave you the inaccurate information???
**********
That is not true anymore, things have changed perhaps since that posting, our latest beta is now designed to work even without an IMEI number (lack of which was basically the issue with Wifi only devices).
While it may take a while for us to push that to the market, it is definitely something we are not walking away from.
the beta is available here : http://groups.google.com/group/nitrodesk/web/installing-the-latest-beta
While I am not sure I may not be able to get you to try touchdown over RoadSync, i do appreciate you making the effort of checking back with us.
We are working on a lot of new exciting MDM/security/policy related work at this time, that the ETA for this hitting the market itself may be a couple months.
Thanks and regards
-g
Goutham Sukumar
NitroDesk Inc
PS: Mind pointing me to that post ?
***********

Submitting apps to China stores

Hi Guys,
As a UK based Android game developer we have recently had a few games released on China Mobile and 189 stores via a publisher/distributor who have a presence in-country.
For our future titles I'm currently investigating the idea of submitting to these Chinese app stores ourselves in order to hopefully bypass the ‘middle man’ so to speak.
Lots of links to the app stores 'developer centres' exist, however it seems I've failed at the first hurdle. During the registration process I am being asked for our Chinese business license number and Tax registration number. I cannot seem to bypass this section or submit our UK business details in order to continue. Either that or I'm being asked to input a Chinese mobile number in order to receive a verification code.
Just wondering if anyone else had any experience of self submitting to these China stores? It seems as though anyone outside of China is not allowed to submit apps? Is that correct?
Thanks in advance
Mark.
Hi Guys,
By the lack of replies it seems this might not be the correct forum for this type of subject
Does anyone know of any other good forums which may be able to help me out.
Thanks again.
M.
Maineyak said:
Hi Guys,
By the lack of replies it seems this might not be the correct forum for this type of subject
Does anyone know of any other good forums which may be able to help me out.
Thanks again.
M.
Click to expand...
Click to collapse
Hi there,
You could try this makingmoneywithandroid dot com. They have a very good forum.
Out of curiosity - which distributor did you work with there? We worked with Tencent and the whole experience was / is a bit difficult, to say the least.
tom.mleko said:
Hi there,
You could try this makingmoneywithandroid dot com. They have a very good forum.
Out of curiosity - which distributor did you work with there? We worked with Tencent and the whole experience was / is a bit difficult, to say the least.
Click to expand...
Click to collapse
Hi Tom, Thanks for the link.
We went with a publisher called Thumbstar, who are based in the UK, who work with a company from China called Viva Red. Currently they are getting us on the state owned stores like China Mobile and China Telecom.
I have heard of Tecent. Aren't they a massive 3rd party app store? So did you apply through their website or did they send you an invite to put your games on their store? Have you had much sales success with them?
M.
I know Thumbstar, they have quite a lot of games for Android in their portfolio. How was your experience with them?
As for Tencent, yes, their are a massive company (games, web, WeChat, etc.). They got in touch with us regarding one of the games we've published. We also had two titles published in China with The9 but it was quite a long time ago and I'm not sure if they are still in the business.
tom.mleko said:
I know Thumbstar, they have quite a lot of games for Android in their portfolio. How was your experience with them?
As for Tencent, yes, their are a massive company (games, web, WeChat, etc.). They got in touch with us regarding one of the games we've published. We also had two titles published in China with The9 but it was quite a long time ago and I'm not sure if they are still in the business.
Click to expand...
Click to collapse
Will send you a PM Tom.
I can give u really advice because i am from china .here in china there are too many store
but ,you can choose some big store just like 360.cn ,91,wandoujia,and myapp.com .you can contact me by [email protected] .i may give u some help .
Sent from my GT-I9300 using xda premium
From my own experience it is easy to submit to Wandoujia (Peas Pod), takes about a week for them to approve everything, you need to prove you're the copyright holder of the the app (scan of company certificate) when you submit along with a signed "owner" form from their submission process. Registering is pretty straight forward thanks to Google Translate (for best results install the Google Translate addon into your web browser and/or use Chrome):
http://pmt.wandoujia.com/apps/dev/home
I've only submitted a free app, not sure but suspect things are more complicated with paid apps.
Other Chinese app stores are harder to submit to but usually only because of translation issues or also having to install their apps first and create an account - the apps are always Chinese too.
My app is on many stores in China, but I never uploaded it, they are just distributing a cracked version... :-/
What about Xiaomi? http://app.xiaomi.com/
$10 publish fee for each China app store
I check the website called www.app4chinese.com and they provide service to publish app in China. $10 per store and they list 19 China app stores on their website.
Hi Maineyak,
We actually help developers to promote globally their apps in different stores (not just gPlay) and increase efficiently the number of downloads.
Send us a PM if you need more information or check our website
Maineyak said:
Hi Guys,
As a UK based Android game developer we have recently had a few games released on China Mobile and 189 stores via a publisher/distributor who have a presence in-country.
For our future titles I'm currently investigating the idea of submitting to these Chinese app stores ourselves in order to hopefully bypass the ‘middle man’ so to speak.
Lots of links to the app stores 'developer centres' exist, however it seems I've failed at the first hurdle. During the registration process I am being asked for our Chinese business license number and Tax registration number. I cannot seem to bypass this section or submit our UK business details in order to continue. Either that or I'm being asked to input a Chinese mobile number in order to receive a verification code.
Just wondering if anyone else had any experience of self submitting to these China stores? It seems as though anyone outside of China is not allowed to submit apps? Is that correct?
Thanks in advance
Mark.
Click to expand...
Click to collapse
have u resloved
there's lot of 3rd party android marketing in China, it will be much a better to have a partner there. the marketing potential is really big.

Android 10 Note 10+ update stops Waze from working with screen off in medium power sa

Majority of the time I run my phone in medi power saving mode. It adds a few extra hours of SOT. I do have the option of toggling it on/off Everytime, but it gets old really fast since I am in and out of the car all day.
Up until the Android 10 update I never had any issues with my AA headunit using Waze or maps with the phone screen off.
At first the dot will just hover in the location that the screen went dark.
I went into the app settings and disabled Waze from going to sleep in the background.
It now instead will show my progress as I drive, but the compass seems not to be working since the map doesn't update any turns.
Is there some other supporting app that I need to stop from dozing to enable Waze?
What did samsung suggest when contacted for support with your device?
marchnz said:
What did samsung suggest when contacted for support with your device?
Click to expand...
Click to collapse
I'm sure the low wage Philippines call center employees have more knowledge then the XDA community [emoji849]
mellofello808 said:
I'm sure the low wage Philippines call center employees have more knowledge then the XDA community [emoji849]
Click to expand...
Click to collapse
Could it be that Samsung aren't even aware of a bug that could be resolved, because you haven't reported it to Samsung via a ticket and potentially helping alot of people with the same problem, if Samsung release a bug fix via update or issue a knowledge article to their "low wage Philippines call center'" .
But you just want the xda community to help you, right.
marchnz said:
Could it be that Samsung aren't even aware of a bug that could be resolved, because you haven't reported it to Samsung via a ticket and potentially helping alot of people with the same problem, if Samsung release a bug fix via update or issue a knowledge article to their "low wage Philippines call center'" .
But you just want the xda community to help you, right.
Click to expand...
Click to collapse
Or instead of being pedantic people could Google the keywords in this thread, and perhaps find constructive suggestions on how to fix it themselves. Just as they do with myriad other niche issues they have.
Instead they will find your condescending input.
mellofello808 said:
Or instead of being pedantic people could Google the keywords in this thread, and perhaps find constructive suggestions on how to fix it themselves. Just as they do with myriad other niche issues they have.
Instead they will find your condescending input.
Click to expand...
Click to collapse
Perspective, isn't it. It also assumes multiple people have the same issue as you. Which variant (why assume there is only one) of Note 10+, OS release/ version, versions of Waze, etc.
What else has been considered to resolve the issue?
What do the developers/official support of these devices and applications suggest, because without approaching the proper channels, the assumption made is some one in the xda community will know about your obscure issue as you put it.
Details and effort will probably get your result, but that's just my suggestion.

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