WARNING: Update A1PV1.0.0B25 breaks camera functionality - ZTE Axon Pro

I installed update A1PV1.0.0B25 this morning and tried to take a photo in Bokeh mode and get, "Unfortunately, Camera has stopped," message. Then, I attempt to take photo in regular mode, the shutter click sounds, but no photo is taken. Not sure what other problems there are yet, but...PROCEED WITH CAUTION. Not sure what the fix is other than rolling back the update (if possible). Ironic in that this update was supposed to improve camera function. The video camera functionality appears to be working correctly.

Good to know! Thank you for the warning. I saw the notification about the update this morning but I am at work so didn't want to update until I got home. Now I may wait awhile to see if they know about this and will fix it soon.
Stinks though, as when I saw the notification I was actually a bit excited to see there was an update and for the camera especially! On well. Guess they need more thorough testing procedures...

It Breaks Google Camera Too!
I wish I hadn't been in such a rush to upgrade. This is extraordinarily bad. Didn't they QA this? As well this probably means that the marshmallow update won't be until probably mid to late Q1. I had got excited with the first update that they would update quickly. I guess that was wishful thinking. I really regret getting this phone.
Google Camera doesn't work as well. When you try and run it you see "Camera error - there was a problem saving your photo or video".

I got this phone mainly for the audio chip and its cheaper price even with these high end specs. So far my only complaint is with the camera, as I think it could be clearer and better. Image stabilization would help a ton. But like you I find myself questioning my choice. Looking at that BlackBerry Priv, but man, is that expensive!
Hopefully they can figure out the camera issues and release another update soon.

Dont update!
I was an idiot and updated this morning without checking this forum. I should have waited because now I have no camera. I can't take pictures, I can't take screenshots, this is a complete waste. Doesn't zte test this before releasing. Obviously not.

No response yet from ZTE support
I hit up their support on the website. Haven't heard anything back yet. Not holding my breath either. If I hear anything from, I'll make sure to update. In the meantime, it might help if those of us who were suckered into installing the update hit up their support and let them know. Y'know...in case they're inclined to think it's not a widespread issue, which it looks like it is.

Wow this is a bummer. Did anyone have a successful update?
Sent from my A1P using Tapatalk

a1pv1.0.0b25
i think i had a successful update cant find any bugs for now.checked the issues u guys mentioned in the camera i cant find any its good as it was. if u guys need anything do let me know i will test it and send the result. the camera works fine bokeh mode is fine it takes photos in normal mode and it takes screenshots too.somebody mentioned about the strength of the vibrator has gone down let me set mine in vibration for a little while and see.
it sucks when an update screws u up

vickytarunl said:
i think i had a successful update cant find any bugs for now.checked the issues u guys mentioned in the camera i cant find any its good as it was. if u guys need anything do let me know i will test it and send the result. the camera works fine bokeh mode is fine it takes photos in normal mode and it takes screenshots too.somebody mentioned about the strength of the vibrator has gone down let me set mine in vibration for a little while and see.
it sucks when an update screws u up
Click to expand...
Click to collapse
Glad to hear the update is good-to-go for you. So maybe the update isn't bad in and of itself, but may be busting the camera due to some incompatibility with something installed on some phones, but not on others. What could that be? I have no idea, but I think I see a factory reset in my very near future.

Oh, wow. On the phone with ZTE "VIP" support. They are effectively telling me "you can try a reset" and if that doesn't work "not our problem".

Seriously, So If the update messes up the device you are on your own? ?
Sent from my A1P using Tapatalk

OK, a further update after being on the phone with ZTE support for 1 1/2 hours. It appears that the upgrade had been cancelled because of problems with the release. I was offered a new device with the older release if a reset did not fix the problem.
However ZTE support could provide no transparency on when a new release could/would be available and ZTE provide no way to put in a proper support ticket for tracking purposes.

@gflash2015 Well at least they offend a new device. I rolled the dice and updated just now, hoping it would resolve my light and proximity sensor bug (both stopped working last week). Smooth sailing so far no sign of any of the bugs mentioned. Didn't fix the sensors though. Camera launches much faster now.
Sent from my A1P using Tapatalk

does wifi calling work on networks otherthan t mobile or this update is oly for t mobile customers
there is an uninstallable app that was included in the update ZTE rewards it sucks that i cant remove it.

I just tried doing a factory data reset and that seemed to clear up the camera/screenshot issues. It also managed to keep the phone on the B25 build so WiFi calling for T-Mobile was added along with the double-tap of the camera button to launch the camera.

ShaCanX said:
Wow this is a bummer. Did anyone have a successful update?
Sent from my A1P using Tapatalk
Click to expand...
Click to collapse
My update was successful also my camera is working great I've tried all the mode and haven't had any crashes
Sent from my A1P using Tapatalk

I decided not to do the update. But I just checked to see I still could and its saying my phone is currently up to date. So they did take the update away until they fix it. I don't know...

Update was messed up for me. I called tech support got a human in two rings. Reset the data via settings<apps<all<media storage then force stop and clear data.
This will wipe out your photos so make sure everything is backed up.
Everything works great now.
It took me only an 11 minute phone call.
The tech said there will be a patch out Monday. He also confirmed a marshmallow update is in the works.

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Axon Update - Camera Issue FIX
settings > apps > all > media storage > force stop & clear data
You will NOT lose any personal data including videos, photos, music files, etc. after this action
However, due to some technical issues, some of your personal settings may revert back to default after this update.
Including the following:
1. Incoming call, system notifications, SMS notifications, and Email notifications
2. Audio
3. Previously stored pictures will populate after 1 to 5 min (depending on number of files) after successful update.
4. Video recording will default to 4K.
5. Calendar notification ring volume
6. Music playlists and albums
7. Gallery settings
---------- Post added at 10:56 PM ---------- Previous post was at 10:53 PM ----------
gflash2015 said:
OK, a further update after being on the phone with ZTE support for 1 1/2 hours. It appears that the upgrade had been cancelled because of problems with the release. I was offered a new device with the older release if a reset did not fix the problem.
However ZTE support could provide no transparency on when a new release could/would be available and ZTE provide no way to put in a proper support ticket for tracking purposes.
Click to expand...
Click to collapse
settings > apps > all > media storage > force stop & clear data
You will NOT lose any personal data including videos, photos, music files, etc. after this action
However, due to some technical issues, some of your personal settings may revert back to default after this update.
Including the following:
1. Incoming call, system notifications, SMS notifications, and Email notifications
2. Audio
3. Previously stored pictures will populate after 1 to 5 min (depending on number of files) after successful update.
4. Video recording will default to 4K.
5. Calendar notification ring volume
6. Music playlists and albums
7. Gallery settings

Related

Disappointed with the 77.12.22 update

I was very excited when I got the pop up notification of a system update available on my phone. I dug around online to try and find a changelog with no luck. So I decided to pull the trigger anyway and see if it fixed any of my main frustrations with the phone.
There are 3 things that should be a simple update to fix yet none of the 3 were included.
1) http://forum.xda-developers.com/showthread.php?t=1858043
Ability to change default homescreen. I like having screen 2 as the default so I can page left for utility apps/widgets and page right for music/play apps/widgets. Apparently the homescreen furthest left is always the default. Every other launcher I have ever used has let you specify which homescreen you want to be the default.
2) http://forum.xda-developers.com/showthread.php?t=1815915
I spent the $50 or so for the desktop dock since I use my phone as my alarm clock on my nightstand. EVERY time I plug the phone it (set to bedside clock to launch as default) it comes up with an error that smartdock has stopped working. I shouldn't have to revert to an old version of the Google store as a workaround, a system update should have fixed this!
3) Phone/Notification ring volumes are independant with no way to link together. (couldn't find a reference thread)
When I use the volume rockers on the side of the phone it adjusts only the incoming call ringer volume, not the notification volume. If I want both to be loud or both to be quiet I have to pull down the notification bar, tap the settings icon, tap the sound icon, tap volumes and adjust both, which can not be done silently as the ringer plays as you adjust them! THIS IS NOT CONVENIENT AT ALL!!! My old Atrix 4g had the option to link the 2 together which makes the most sense! Again, this should be a simple option to add with a patch.
I know these are little things in the big picture, but the fact that a patch was pushed out and failed to address any of them leaves me very frustrated. Apparently the only thing that seems to have changed with a 70+mb update is a new camera icon.
Notacop said:
I was very excited when I got the pop up notification of a system update available on my phone. I dug around online to try and find a changelog with no luck. So I decided to pull the trigger anyway and see if it fixed any of my main frustrations with the phone.
There are 3 things that should be a simple update to fix yet none of the 3 were included.
1) http://forum.xda-developers.com/showthread.php?t=1858043
Ability to change default homescreen. I like having screen 2 as the default so I can page left for utility apps/widgets and page right for music/play apps/widgets. Apparently the homescreen furthest left is always the default. Every other launcher I have ever used has let you specify which homescreen you want to be the default.
2) http://forum.xda-developers.com/showthread.php?t=1815915
I spent the $50 or so for the desktop dock since I use my phone as my alarm clock on my nightstand. EVERY time I plug the phone it (set to bedside clock to launch as default) it comes up with an error that smartdock has stopped working. I shouldn't have to revert to an old version of the Google store as a workaround, a system update should have fixed this!
3) Phone/Notification ring volumes are independant with no way to link together. (couldn't find a reference thread)
When I use the volume rockers on the side of the phone it adjusts only the incoming call ringer volume, not the notification volume. If I want both to be loud or both to be quiet I have to pull down the notification bar, tap the settings icon, tap the sound icon, tap volumes and adjust both, which can not be done silently as the ringer plays as you adjust them! THIS IS NOT CONVENIENT AT ALL!!! My old Atrix 4g had the option to link the 2 together which makes the most sense! Again, this should be a simple option to add with a patch.
I know these are little things in the big picture, but the fact that a patch was pushed out and failed to address any of them leaves me very frustrated. Apparently the only thing that seems to have changed with a 70+mb update is a new camera icon.
Click to expand...
Click to collapse
Sorry to hear that the update didn't live up to your expectations. For your first problem though, I would recommend an alternative launcher. The most popular ones used for ICS and above are Apex Launcher and Nova Launcher (I personally use Nova Launcher Prime, the paid version of Nova).
Just for clarification - you were in the soak test for this update, correct?
MagicXB said:
Just for clarification - you were in the soak test for this update, correct?
Click to expand...
Click to collapse
Well I guess that's the beauty of Android isn't it. I can download an alternate launcher, find an app to fix the volume thing and roll back to a previous version of the app store and all will be well. Guess it's time to do some "customizing".
If I am part of the soak test it would be news to me. All I know is while I was at work yesterday afternoon I got a pop up saying an update was available. I can't remember if I signed up for anything like beta testing or not.
Notacop said:
Well I guess that's the beauty of Android isn't it. I can download an alternate launcher, find an app to fix the volume thing and roll back to a previous version of the app store and all will be well. Guess it's time to do some "customizing".
If I am part of the soak test it would be news to me. All I know is while I was at work yesterday afternoon I got a pop up saying an update was available. I can't remember if I signed up for anything like beta testing or not.
Click to expand...
Click to collapse
If you opted in to the Motorola Feedback Network on the Motorola forums, then you are most likely a part of the soak test which is currently testing the update.
Hmm, I went to try my usual logins on the motorola forums page, found out I had only part way registered. It new my username/password but took me to an "edit your profile page" that allowed me to opt in to the Feedback Network. Apparently I hadn't done that before. Also I didn't have any devices registered there. Doesn't look like I got signed up for the soak test that way.
I spent a few minutes playing with 3rd party launchers and found out that the circles widget does not work with non stock launchers. I have come to really like the simplicity of the circles widget. I'll have to decide if a non-optimal default homescreen is worth the hassle to keep the circles widget.
I also tried to revert to an older version of google play music, but can't get it back to the version mentioned in the desktop dock crashing thread.
Downloading a free app called cVolume seems to have linked the phone/notifications volume.
So for now I am 1 for 3 on getting things straightened out. Maybe we will get the JB update soon and all of this will become a moot point...
I have to say I'm very happy with the new update...IMO the software was holding this device back and since the update I have had next to 0 lag.....actually love this device now.....sucks your having issues
Sent from my MB886 using xda premium
Hello. I´m from germany.
Will get the AHD in two weeks.. A buddy from usa will bring it over for me...Really want this phone since i saw it 1st time.
Sold my atrix1 cause of the bad display and at the moment got an motoluxe...so need a real phone again.:good:
Is this an ota only update for at&t?
Will unlock the phone for use t-mobile germany...so hope hope for root to...
Thx and sorry for my bad english!
davezaff said:
I have to say I'm very happy with the new update...IMO the software was holding this device back and since the update I have had next to 0 lag.....actually love this device now.....sucks your having issues
Sent from my MB886 using xda premium
Click to expand...
Click to collapse
Can you tell what has changed in the new update?
Don't get me wrong, the update didn't make anything worse. In fact I have noticed a few things running more smoothly.
My frustration comes from the update seemingly ignoring the minor complaints I have with the software. I was hoping the update fixed the things that bother me and it didn't do that.
Still the phone is a great phone and I plan on keeping it for a while.
Notacop said:
Don't get me wrong, the update didn't make anything worse. In fact I have noticed a few things running more smoothly.
My frustration comes from the update seemingly ignoring the minor complaints I have with the software. I was hoping the update fixed the things that bother me and it didn't do that.
Still the phone is a great phone and I plan on keeping it for a while.
Click to expand...
Click to collapse
Now if only Motorola and AT&T would push the update OTA for everyone....
After the update my external sdcard has become locked. Unable to add new files / delete old ones. Formatting doesn't work. Any ideas?
Neroga said:
After the update my external sdcard has become locked. Unable to add new files / delete old ones. Formatting doesn't work. Any ideas?
Click to expand...
Click to collapse
I guess you tried to reboot the phone with nothing attached to the usb port but sd card in ?
My phone has never touched a computer until last night when I flashed back to 77.10.16 in hopes of fixing the problem. No go. I read online in a number of places stating that certain phone companies are locking sd cards if it's in during an ICS update. Sadly, this was a class 10 32gb sandisk and it seems like I'll be needing a new one.
Sent from my Motorola Atrix HD

WhatsApp's video problems, please HELP me I'm desperate!!

Hello guys, I'm very desperate to find a solution to my problem, which is that when I record a video (with the stock camera) and try to send it through whatsapp it later kind of converts itself in a slow motion video (I DON´T HAVE IDEA HOW THE F* IT DOES THAT). If I watch the video recorded with the stock camera on the gallery it looks normal, nothing weird, but after I send it to someone through whatsapp the video now has bad audio synchronization and the movements look like if it was a slowmo video.
I've already tried uninstalling, previous versions of whatsapp, tried installing the most recent versions of it downloaded directly from their official web page, I even unrooted my phone reinstalled my official rom which is PL10 - B839 (Emui 3.1 - Lollipop 5.1.1), I did the factory reset...but nothing have fixed this utterly annoying problem. I don't know what else I can try, please help me guys!!!
You didn't need to do all that. WhatsApp has limit on file size you can send and it changes the framerate when you try sending a big file size video. The best way around this is to lower the quality of the video recording in camera settings.
Hi @HowlingSoul, did you get a solution for this? My wife has it on her phone (Huawei) as well. I can't get rid of it! Uninstalled / Reinstalled Whatsapp, cleared phone storage, reset full phone including full format but to no avail.
@sarcastical; it's not that at all. It happens with short videos, long videos etc etc. The sound is still in actual "rate" so to say. Lowering the camera settings has 0 impact.
vdKarel said:
Hi @HowlingSoul, did you get a solution for this? My wife has it on her phone (Huawei) as well. I can't get rid of it! Uninstalled / Reinstalled Whatsapp, cleared phone storage, reset full phone including full format but to no avail.
@sarcastical; it's not that at all. It happens with short videos, long videos etc etc. The sound is still in actual "rate" so to say. Lowering the camera settings has 0 impact.
Click to expand...
Click to collapse
No, I haven't found a solution for this problem and WhatsApp still doesn't give me a reply for my email explaining it. Maybe you can also send an email to them to this address [email protected]. If you have rooted your devices I recommend unrooting them and testing if the problem goes away (in my case it didn't, I just rooted my phone to change the font style). I had to send the email directly from Gmail because when I sent it through WhatsApp - Contact Us they saw that I had root in my device and just ignored my email. Please keep sharing everything related to this so we can find a solution.
shreyajain1050 said:
thanks for sharing this post because this problem is big problem and i have this problem and also having whatsapp Profile pics can't change through gallery of my motorola moblile so please help
thanks to every one......
Click to expand...
Click to collapse
Hmm that's very strange, send an email to them too to [email protected] I hadn't had this problem.
Sorry was gone for a bit ...
It all of a sudden worked for 1 day! I got a nice video of my kid in actual motion. Of course I hadn't changed anything. But then the next day all back to slow motion again ... I will send them an email. My phone is unrooted.
vdKarel said:
Sorry was gone for a bit ...
It all of a sudden worked for 1 day! I got a nice video of my kid in actual motion. Of course I hadn't changed anything. But then the next day all back to slow motion again ... I will send them an email. My phone is unrooted.
Click to expand...
Click to collapse
I still have this problem :'( . I'm still waiting for their response to my email, if they tell you something or how to fix this please share it.
Hi guys!! I have good news, with the new update (2.16.107) the video problem is gone! now I can normally record a video (even a 1080p video) and send it through WhatsApp and it will look normal and the audio is now properly synchronized too! Please, tell me if the update works for you too.
They didn't answer my email though.
HowlingSoul said:
Hi guys!! I have good news, with the new update (2.16.107) the video problem is gone! now I can normally record a video (even a 1080p video) and send it through WhatsApp and it will look normal and the audio is now properly synchronized too! Please, tell me if the update works for you too.
They didn't answer my email though.
Click to expand...
Click to collapse
Hi guys! Well.....this issue exists as of today with the P9 Plus! Also there are issues with Snapchat too, where the camera auto zooms and other sound issues. Why does Huawei keeps having these odd camera issues with the most popular apps! We just hope they fix it with an update soon....maybe never!

Issues with B385 (C636)

Just thought I'd give a heads up to those thinking of updating to B385.
And also would like to ask if anyone else on B385 are having the same issue/s?
1. My auto-rotate is no longer working, have tested with several different gallery/photo viewing apps, and it stays in whatever orientation the photo was taken in (ie.
portrait/landscape).
2. When I open the 'Recent Apps' menu, I can only swipe to close 2 apps, maybe 3 (sometimes), before it closes and goes back to my home page.
So far this is all I've noticed. Did not have any of these issues on B384, and B385's changelog only mentions an update to the 1 September security patch, no other 'bug fixes/optimisations'.
Anyway these are quite minor and don't really have too much effect on my day-to-day use of the phone. Still waiting for Huawei to authorise B386 (1st October patch) and hopefully these little niggles get fixed.
On another note, is there an official channel where we can log a ticket for these issues? Would like to think they'd want to be made aware of these bugs before the release of future updates.
djyoshii said:
Just thought I'd give a heads up to those thinking of updating to B385.
And also would like to ask if anyone else on B385 are having the same issue/s?
1. My auto-rotate is no longer working, have tested with several different gallery/photo viewing apps, and it stays in whatever orientation the photo was taken in (ie.
portrait/landscape).
2. When I open the 'Recent Apps' menu, I can only swipe to close 2 apps, maybe 3 (sometimes), before it closes and goes back to my home page.
So far this is all I've noticed. Did not have any of these issues on B384, and B385's changelog only mentions an update to the 1 September security patch, no other 'bug fixes/optimisations'.
Anyway these are quite minor and don't really have too much effect on my day-to-day use of the phone. Still waiting for Huawei to authorise B386 (1st October patch) and hopefully these little niggles get fixed.
On another note, is there an official channel where we can log a ticket for these issues? Would like to think they'd want to be made aware of these bugs before the release of future updates.
Click to expand...
Click to collapse
I have the same update but to C432 B376 (1SEP security patch) but don't have those issues.
Have you tried to do a factory reset after upgrade?
masze said:
I have the same update but to C432 B376 (1SEP security patch) but don't have those issues.
Have you tried to do a factory reset after upgrade?
Click to expand...
Click to collapse
Yeah have factory reset after the install. Oh well the Oct patch update should be authorised soon, so I'll see then.
Ok figured it out, seems my live wallpaper is the cause of these bugs.
Switched to a static one, and it's fine. Switched back to live, and issues reappear (although auto-rotate is now working).
First time I've used a live wallpaper, so no idea if this has always been the case (or even if it's due to this particular wallpaper)
djyoshii said:
Ok figured it out, seems my live wallpaper is the cause of these bugs.
Switched to a static one, and it's fine. Switched back to live, and issues reappear (although auto-rotate is now working).
First time I've used a live wallpaper, so no idea if this has always been the case (or even if it's due to this particular wallpaper)
Click to expand...
Click to collapse
Link me the live wallpaper so i can try and see if i get the same issue.
masze said:
Link me the live wallpaper so i can try and see if i get the same issue.
Click to expand...
Click to collapse
HERE you go. I'm using the live wallpaper feature, and not the widget feature.
djyoshii said:
HERE you go. I'm using the live wallpaper feature, and not the widget feature.
Click to expand...
Click to collapse
ok, i have install the app and set the live wallpaper.
Auto rotation works with no problem.
No problem with swipe to close app in recent app. I just closed 10.
Dunno what cause your problem.
You have C636 and i running C432, that's the different.
Yeah no idea, I disable it and everything works fine. Enable again and recent show keeps closing after 1-2 swipes (the first time) after that it seems to work fine.

New update rolling out - 14 June

File Size - 397.23 MB
For more information , go to offciial Asus website :
https://www.asus.com/zentalk/forum.php?mod=viewthread&tid=217213&extra=page=1&mobile=2
xxxxxxxxxxxxxxxxxxxxxxxx
Since the server pushes update notice to different serial numbers by batches, it may take some days for you to receive the FOTA notice. Thanks for your patience. You may tap “System updates” in [Settings] >[System] to check if there is new firmware available. Or, you can also try to manually update firmware by referring to the following link.
How to update firmware on my phone?
【Release Note】
1. Enable IN Airtel/Idea/Vodafone & ID smarfren & TH DTAC/AIS/True 3rd & RU Megafon/MTS VoLTE & RU MTS VoWifi
2. Optimize fingerprint unlock speed.
3. Improve Camera performance.
xxxxxxxxxxxxxxxxxxxxxxxx
Please download and give review about camera and finger print scanner.
PS : Reminding me of my first Motorola Moto G (1st gen) 's frequently updates ( Lenovo killed it though)
Fingerprint scanner is faster now.
Camera slightly better .. especially front camera.
Device is HD capable notification removed with VoLTE icon added in status bar.
New setting under Display named Smart Screen which will prevent screen timeout if you are looking at the screen.
Battery seems to be even better but it's too early to tell.
Face unlock improved slightly.
Yeah the device now supports Airtel Idea and Vodafone VoLTE.
Camera (Especially Front Cam) has improved a lot since last update.
Added VoLTE icon instead of previous 'HD' icon.
Fingerprint sensor is also working more fluidly and efficiently.
Face Unlock is also better than before but still needs a bit fixing maybe with future updates it'll become more secure and efficient.
Attaching a screenshot for those who complained about the Device not supporting Airtel Volte!
We can even alter the temperature of screen within display settings.
Fingerprint and face unlock has surely improved alot.
Camera has now better accuracy in portraits.
But still no support for live wallpapers.
Even, no improvement in audio through wired or bluetooth earphones.
This update removed MusicFX (system equalizer)?
For some reason my MusicFX is gone after this update. Screenshot attached, every music player i have (PowerAmp, Retro Music, Play Music) can't find the system equalizer. How do you report this (and other possible bugs) to Asus anyway?
And yes, fingerprint got better.
pls provide latest xxxxxx309 ota update zip file for
ZB601KL
The multi touch issue still hasn't been fixed. I thought it will be fixed with the May Security patch. Can anyone else check the same?
Wangan_Beginner said:
For some reason my MusicFX is gone after this update. Screenshot attached, every music player i have (PowerAmp, Retro Music, Play Music) can't find the system equalizer. How do you report this (and other possible bugs) to Asus anyway?
And yes, fingerprint got better.
Click to expand...
Click to collapse
Hell Yeah No Equalizer in Play Music! Earlier it had Equalizer settings and although i didn't have any issues regarding the audio quality (I have used K3 Note which has Dolby Atmos) still I changed Equalizer Setting to get more Bass! But Now no Equalizer! No MusicFX. Is there any way to Give Feedback about this to Asus.
**Update** I've found some articles(From BGR) on Google regarding installation of Snapdragon Music App and MusicFX. Originally they were posted for OnePlus 5 but now it shows that the apps can be installed on any Snapdragon Device without Root. So can anyone check whether I should install it or not? will it cause any trouble to my phone afterwards? Please Reply!!!
nrp31 said:
The multi touch issue still hasn't been fixed. I thought it will be fixed with the May Security patch. Can anyone else check the same?
Click to expand...
Click to collapse
Sadly Multi touch issue is still there
Hope they will fix it soon
nrp31 said:
The multi touch issue still hasn't been fixed. I thought it will be fixed with the May Security patch. Can anyone else check the same?
Click to expand...
Click to collapse
RajnishPS said:
Sadly Multi touch issue is still there
Hope they will fix it soon
Click to expand...
Click to collapse
Multitouch is fixed with June security update .. 309 is on May so yes .. next OTA should fix this.
.A.V.i.n.a.S.h. said:
Multitouch is fixed with June security update .. 309 is on May so yes .. next OTA should fix this.
Click to expand...
Click to collapse
The question is.... Will this phone get more updates?
DarkLord007 said:
The question is.... Will this phone get more updates?
Click to expand...
Click to collapse
Yes .. Asus has atleast communicated to reviewers that it will provide bi-monthly security updates.
The updates are minor changes and not major upgrades like MIUI8 to MIUI9 or Nougat to Oreo .. so safe to assume that it will get security patches atleast.
real_sam said:
Hell Yeah No Equalizer in Play Music! Earlier it had Equalizer settings and although i didn't have any issues regarding the audio quality (I have used K3 Note which has Dolby Atmos) still I changed Equalizer Setting to get more Bass! But Now no Equalizer! No MusicFX. Is there any way to Give Feedback about this to Asus.
**Update** I've found some articles(From BGR) on Google regarding installation of Snapdragon Music App and MusicFX. Originally they were posted for OnePlus 5 but now it shows that the apps can be installed on any Snapdragon Device without Root. So can anyone check whether I should install it or not? will it cause any trouble to my phone afterwards? Please Reply!!!
Click to expand...
Click to collapse
Can you provide the link to the Oneplus forum so we can try it?
Hey guys
I unrooted my phone and flashed stock recovery.
But bootloader was still unlocked.
I tried to update but update failed.
What happened here?
Wangan_Beginner said:
Can you provide the link to the Oneplus forum so we can try it?
Click to expand...
Click to collapse
Sorry! I couldn't find any link on OnePlus forum but I did find two links, one on xda and other is an article by BGR.com regarding OnePlus 5/5T. There's another article/guide on themefox.com. I'm posting it all here.
Xda link:- https://forum.xda-developers.com/oneplus-5/themes/app-snapdragon-music-fx-caf-t3638473
Bgr:- http://www.bgr.in/news/oneplus-5-gets-support-for-snapdragon-music-and-musicfx-apps/
Themefox:- https://www.themefoxx.com/2017/07/download-snapdragon-music-player-apk-devices-music-fx.html
---------- Post added at 06:54 PM ---------- Previous post was at 06:35 PM ----------
@Wangan_Beginner Hey! I've installed MusicFX.apk from BGR article and now Equaliser settings are back in Gaana and Play Music! Uptill now I haven't faced any issue. I'll keep updating.
Check the Screenshots.
Temporary fix for missing MusicFX after update
real_sam said:
Sorry! I couldn't find any link on OnePlus forum but I did find two links, one on xda and other is an article by BGR.com regarding OnePlus 5/5T. There's another article/guide on themefox.com. I'm posting it all here.
Xda link:- https://forum.xda-developers.com/oneplus-5/themes/app-snapdragon-music-fx-caf-t3638473
Bgr:- http://www.bgr.in/news/oneplus-5-gets-support-for-snapdragon-music-and-musicfx-apps/
Themefox:- https://www.themefoxx.com/2017/07/download-snapdragon-music-player-apk-devices-music-fx.html
Click to expand...
Click to collapse
Thanks a lot! So i tested it right away, and it works, at least the MusicFX came back and worked without the need to manually push it to system. Once you installed it, you'll be presented with 2 options when you go to the EQ screen, to use Snapdragon Audio+ or just MusicFX (look at my screenshot). Use whichever you want, it will open the same EQ screen with same setting.
I used the XDA link, there you have the option to download 2, APKs: MusicFX.apk, and SnapdragonMusic.apk. The Snapdragon Music didn't work, however. It forces closes. Don't really matter tho.
Wangan_Beginner said:
Thanks a lot! So i tested it right away, and it works, at least the MusicFX came back and worked without the need to manually push it to system. Once you installed it, you'll be presented with 2 options when you go to the EQ screen, to use Snapdragon Audio+ or just MusicFX (look at my screenshot). Use whichever you want, it will open the same EQ screen with same setting.
I used the XDA link, there you have the option to download 2, APKs: MusicFX.apk, and SnapdragonMusic.apk. The Snapdragon Music didn't work, however. It forces closes. Don't really matter tho.
Click to expand...
Click to collapse
You're Welcome! Hey but one thing I've noticed is that my device doesn't show any option for Snapdragon Audio+. Mine just shows Equaliser and MusicFX while choosing Equalizer settings in Play Music.
Guys double tap to wake and swipe to wake is working?
It is enabled in settings but still not working, after the new update..
TechNova said:
Guys double tap to wake and swipe to wake is working?
It is enabled in settings but still not working, after the new update..
Click to expand...
Click to collapse
Try this ..
Go to ZenMotion settings ( System - Gesture -ZenMotion )
Disable it with the Toggle on the top & enable it again.
Disable double-tap-to-wake and enable it again.
See if it is fixed.
DarkLord007 said:
Hey guys
I unrooted my phone and flashed stock recovery.
But bootloader was still unlocked.
I tried to update but update failed.
What happened here?
Click to expand...
Click to collapse
will not work.. you will have to flash the 247 fastboot ROM first and then update using the 309 ROM. Remember that with fastboot 247 ROM the bootloader will get locked again (you can edit the flashall.bat file to remove the commands for locking the bootloader). Unfortunately the fastboot method will reset your phone.

GEN_EU_EEA_A2020G_Pro V2.3 Android Q

I just started to update to the GEN_EU_EEA_A2020G_Pro_V2.3 with Android Q.
DARK mode included!!!
https://ibb.co/m4w1GLR
Finally! Hope its Bug free, or at least ready for daily use
FaRe93 said:
Finally! Hope its Bug free, or at least ready for daily use
Click to expand...
Click to collapse
The face unlock is a bit slower than before, but overall seems more polish regarding the transitions and gestures.
Nevertheless, i think it needs a bit more "speed" on the transitions.
mikelsantanen said:
The face unlock is a bit slower than before, but overall seems more polish regarding the transitions and gestures.
Nevertheless, i think it needs a bit more "speed" on the transitions.
Click to expand...
Click to collapse
That's a easy fix,
Head over to " Developer Options " and change all Animation from 1 to 0.5
I did the bootloader unlock first. Broke the OTA. Can not be installed. Packet not matching the device.
Relocked the bootloader and it still does not work.
Did anyone update to Android 10 and unlocked the bootloader afterwards?
Sorry but last update is fu.ked up.Gestures in "System navigation" menu don't work.I can't choose this option. Only Virtual Navigation is available
Also I noticed much worse photos from stock camera
Antistar said:
Sorry but last update is fu.ked up.Gestures in "System navigation" menu don't work.I can't choose this option. Only Virtual Navigation is available
Also I noticed much worse photos from stock camera
Click to expand...
Click to collapse
Blame Google for that, they managed to break the thirdparty launcher support in Q. If you want gestures, use the stock launcher.
Android Q problems
Any one else who can't se the files in file explorer? Nothing is erased but it won't show either. The same with music in music player. Also a bit lag especially when screen lock is on and I want to control apps running.
the update can only be made if no magisk root and no twrp is installed (if twrp and magisk is installed, the update cancels) whether the bootloader is unlocked is irrelevant during the update
FaRe93 said:
Blame Google for that, they managed to break the thirdparty launcher support in Q. If you want gestures, use the stock launcher.
Click to expand...
Click to collapse
No, blame ZTE. Google fixed this issue with 3rd party launchers back in December. ZTE didn't implement the fix prior to pushing their update. This is on them! And they need to push a fix ASAP cause this is unacceptable!
Does anyone of you experience slow camera? It loads forever. Also switching the lenses.
Both with ZTE camera and Google camera mod.
Plus desktop mode works now [emoji1]
but the DPI is very low on my full HD screen. So not much fun yet.
Android Q issues
Since the new update of my mobile, the ZTE axon 10 pro, to Android Q I am experiencing problems:
*I can't turn of battery saving mode which makes my gps often useless.
*The always on display shuts off when I select specific hours of operation for the always on display.
*When the screen is locked then the mobile doesn't respond directly when I press something, always with a few seconds delay.
*Native file explorer can't find my files, I need to install third party apps to solve it.
*Sometimes the phone freezes, especially when using Chrome.
The are other small issues as well.*
I would like to sideload the new update to see if the problems will disappear but I can't find the zip file for the new update .
Anyone that has the zip file for the global version?
Anyone with similar or other issues?
Any ideas how to fix these?
Thanks in advance!
leolia78 said:
Since the new update of my mobile, the ZTE axon 10 pro, to Android Q I am experiencing problems:
*I can't turn of battery saving mode which makes my gps often useless.
...
Thanks in advance!
Click to expand...
Click to collapse
*I can't turn of battery saving mode which makes my gps often useless.
I never turn battery save mode on. I will check it.
*The always on display shuts off when I select specific hours of operation for the always on display.
I never see this. Once I realized that it turned on with almost 1 minute delay but I didn't check it once again.
*When the screen is locked then the mobile doesn't respond directly when I press something, always with a few seconds delay.
It is always fine for me.
*Native file explorer can't find my files, I need to install third party apps to solve it.
I have never used built in file explorer but I tried it. It works fine for me.
*Sometimes the phone freezes, especially when using Chrome.
I don't know Chrome. I use Opera. Very rarely it waits for longer time but it comes back in reasonable time. The phone has never been frozen fully.
May be you should do factory reset and also get all update from Google Store.
Hello,
I cannot see update to version 2.3 in system updater.
Do I need to do something more to be able to get this package with Android 10?
I am in the same boat.
I have the European version and android 10 is not showing at system updater.
Currently on 1.8
AmadKowal said:
Hello,
I cannot see update to version 2.3 in system updater.
Do I need to do something more to be able to get this package with Android 10?
Click to expand...
Click to collapse
I've the same problem too
adrenocromo said:
I've the same problem too
Click to expand...
Click to collapse
Messaged ZTE about the EU update to the A2020G variant.
"Thanks for contacting ZTE, we are sorry for the inconvenience caused to you.
We would like to inform you, updates when available are sent onto the phones via OTA (over the air).
Also it will be released based on the IMEI numbers as well, hence we kinldy request you to wait for the notification on your device for the update."
Guess its luck of the IMEI draw .
HSqueak said:
Messaged ZTE about the EU update to the A2020G variant.
"Thanks for contacting ZTE, we are sorry for the inconvenience caused to you.
We would like to inform you, updates when available are sent onto the phones via OTA (over the air).
Also it will be released based on the IMEI numbers as well, hence we kinldy request you to wait for the notification on your device for the update."
Guess its luck of the IMEI draw .
Click to expand...
Click to collapse
Maybe we Will get It next year
adrenocromo said:
Maybe we Will get It next year
Click to expand...
Click to collapse
I think it's a standard bull sh answer from them. Have you done any alterations to your rom? i have received the 2.3 android 10 version 2 months ago.
The reply you got can't be factual!
mikelsantanen said:
I think it's a standard bull sh answer from them. Have you done any alterations to your rom? i have received the 2.3 android 10 version 2 months ago.
The reply you got can't be factual!
Click to expand...
Click to collapse
No alterations. Bought from Amazon 2weeks ago

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