Another lesser device gets the MM treatment. - Galaxy Tab S General

Tab A has got its update, not even a flag ship device.
Still nowt for the Tab S.
http://www.sammobile.com/2016/05/18/samsung-galaxy-tab-a-receives-android-6-0-marshmallow-update/
Flagship means nothing to Samsung. :thumbdown:

Maybe I'm just in denial (feels like it to be honest), but I refuse to accept (for now at least) that we won't be getting MM. I must remain hopeful...:crying:

So does Samsung seem to release updates to the newest phone/tablets first and then work backwards with the oldest being last if at all.
John.

We will get it soon
Sent from my SM-T705 using Tapatalk

I have a Note 4 and the Tab S and I tell you these will be my last Samsung devices! No updates on supposed flagship devices is abysmal! Next phone will be a Nexus and probable their tablet too.

i recall seeing a chart somewhere,was that just bogus ?

There were a couple of unofficial photo/lists the first had the Tab S1 8.4" getting MM from April, the second photo showed NO Tab S1 models at getting updated to MM, these are now very old and should not be relied on.
I think the Tab S1 will get updated to MM in the next couple of months.
John.

By the time the Tab S gets MM the AOSP build will have matured enough for daily use

Nandr0idC0nsumer said:
By the time the Tab S gets MM the AOSP build will have matured enough for daily use
Click to expand...
Click to collapse
However all Samsungs modifications and alterations will have completely fudged that up.

Nandr0idC0nsumer said:
By the time the Tab S gets MM the AOSP build will have matured enough for daily use
Click to expand...
Click to collapse
However all Samsungs modifications and alterations will have completely fudged that up.

Look at the Tab Pro 8.4. It was released 11 months before Lollipop came out but never got Lollipop!

I have Tab A and Tab S , I was not expecting any update at all for Tab A!.Some one has to shake and wake sammy up and tell them they skipped few stops where they supposed to...

Contacted Samsung Support and only got this
Samsung Support said:
Dear [removed],
Thank you for contacting Samsung. With reference to your E-mail, I understand that you would like to know whether Samsung will release the Android Marshmallow update for your Tab S (model: SM-T700NTSAXAR). I can imagine how bothering and inconvenienced this would have been. Currently, there is no new update: Marshmallow available for your tablet model. We at technical support are not able to speculate the estimated time period of the update release and exact version of the update as it may lead to incorrect estimation of the update release information, also there is no official word available to state about the update availability . However, once any new update is released, it will be notified on the tablet in Apps > Settings > About device > Software Update. You can also check for the new Software update notification information on Samsung website under News section. I hope you understand. Please refer to the link below to access Samsung News website:
http://www.samsung.com/us/news/
The update time will be varied from model to model and location to location. I understand how important the update is for you. Usually, the updates will be released in batches. Once the new update is released for the batch to which your tablet belongs, then your tablet will also receive the update notification.
Also, I see that there is no test or app available from Samsung to test or run the battery function. I hope you understand.
If you have any questions, please get back to us. We will be glad to assist you.
If you would wish to reply via email, please click on the “Click here” link shown below in the Content Feedback section at the bottom of the email where it states, “If you have additional inquiries related to your original email, please click here”.
For Immediate assistance with a live agent,
you can chat with us
here
Samsung’s Social Media Team is available to assist with providing up-to-date information or answering
questions 24/7
Visit us on Facebook
Visit us on Twitter
For support by phone, you can reach us at 1-800-SAMSUNG
Thank you for being a Samsung Customer!
Samsung Online Support
Kind regards,
Madhavi
Email Support
SAMSUNG Customer Support Center
Our Customer Support Team loves feedback! Share your thoughts on this response by completing the survey at the bottom of this page.
Click to expand...
Click to collapse

Nandr0idC0nsumer said:
Contacted Samsung Support and only got this
Click to expand...
Click to collapse
Dang Dude You Got blurbed, lol

Ha! New app...Samsung DoubleTalk available at Samsung Support!

Quote:
Originally Posted by Samsung Support
Dear [removed],
Thank you for contacting Samsung. With reference to your E-mail, I understand that you would like to know whether Samsung will release the Android Marshmallow update for your Tab S (model: SM-T700NTSAXAR). I can imagine how bothering and inconvenienced this would have been. Currently, there is no new update: Marshmallow available for your tablet model. We at technical support are not able to speculate the estimated time period of the update release and exact version of the update as it may lead to incorrect estimation of the update release information, also there is no official word available to state about the update availability . However, once any new update is released, it will be notified on the tablet in Apps > Settings > About device > Software Update. You can also check for the new Software update notification information on Samsung website under News section. I hope you understand. Please refer to the link below to access Samsung News website:
http://www.samsung.com/us/news/
The update time will be varied from model to model and location to location. I understand how important the update is for you. Usually, the updates will be released in batches. Once the new update is released for the batch to which your tablet belongs, then your tablet will also receive the update notification.
Also, I see that there is no test or app available from Samsung to test or run the battery function. I hope you understand.
If you have any questions, please get back to us. We will be glad to assist you.
If you would wish to reply via email, please click on the “Click here” link shown below in the Content Feedback section at the bottom of the email where it states, “If you have additional inquiries related to your original email, please click here”.
For Immediate assistance with a live agent,
you can chat with us
here
Samsung’s Social Media Team is available to assist with providing up-to-date information or answering
questions 24/7
Visit us on Facebook
Visit us on Twitter
For support by phone, you can reach us at 1-800-SAMSUNG
Thank you for being a Samsung Customer!
Samsung Online Support
Kind regards,
Madhavi
Email Support
SAMSUNG Customer Support Center
Our Customer Support Team loves feedback! Share your thoughts on this response by completing the survey at the bottom of this page.
I got that from them when asking about 5.1 god knows how long ago (8 months?). The don't give a toss. Samsung Support does not exist. You might as well ask a man/woman on the street.

Galaxy S5 gets MM , fingers crossed .. http://www.ubergizmo.com/2016/05/t-mobile-rolls-out-marshmallow-for-galaxy-s5-handsets/

The Tab S was realeased 2-3 months after the S5 so Samsung cannot say it`s to old.
John.
The Mero said:
Galaxy S5 gets MM , fingers crossed .. http://www.ubergizmo.com/2016/05/t-mobile-rolls-out-marshmallow-for-galaxy-s5-handsets/
Click to expand...
Click to collapse

If they don't release a mm update to a flagship device it will be a shame. But I think that they probably will release it. Just my opinion.

Tinderbox (UK) said:
The Tab S was realeased 2-3 months after the S5 so Samsung cannot say it`s to old.
John.
Click to expand...
Click to collapse
Yea but Samsung doesn't care about how old these things are...
The Tab Pro 8.4 was released in Jan 2014, and never got lollipop that was released in Dec 2014... in other words, they stopped support after 11 MONTHS!

Related

Gingerbread upgrade coming June (SG)

According to HTC, Gingerbread upgrade for Incredible S will be on June for Singapore.
"Dear Alexander,
Thank you for contacting HTC.
With reference to your query, Incredible S may receive upgrade to Android 2.3 in June this year.
Thank you for your continuous support of our products and services. Should you require further assistance, please do not hesitate to contact us again.
We look forward to be of service to you again"
That's pretty slow, my opinion.
Better late than never? LOL
June....I hoping we got the update in April. I guess June is about right. These next 2 months the phone should be out there more in one variation or another in the Canada, the States and some more places overseas.
In my opinion to HTC's reply is earliest is June.
ltcaugust13 said:
In my opinion to HTC's reply is earliest is June.
Click to expand...
Click to collapse
True ....
If it will be as with the Hero, then the update will be released at Christmas time, at best
This has alreayd been posted before:
http://forum.xda-developers.com/showthread.php?t=1014937
and I'll say what I said there again. Customer services just give a generic date, until HTC make an official announcement, they don't know anymore than we do. I have already seen a couple of leaks of the GB rom floating about (nothing that can be publicly released or flashed due to NDA's) but I can't see any reason for it not being sooner
When it launches as the droid incredible 2 here in the states it will have gingerbread pre-loaded, so there would be no excuse to not have the INCs on GB before that, verizon ad's a ton of crapware to the device and not to mention cdma vs. gsm, we should get gingerbread before the Dinc2, at least I hope so.

lollipop for s5 (g900h) exynos

contact samsung customer support - LINK
today i mailed to samsung customer support regarding lollipop for s5 (g900h) this the reply which i got
Dear Mr. Sarode,
Thank you for taking out time and sending this email to Samsung. We take this opportunity and it is our pleasure to serve you.
As per your concern regarding 'Firmware update' for your Samsung handset Model No. SM-G900H (Galaxy S 5) to Lollypop.
We would like to inform you that feedback to release a firmware update for Model No. SM-G900H has already been sent to our concerned department. They are in the process of developing the same, however as of now there is no official release date available with us.
Also, your Samsung handset comes with a feature which will automatically inform you about any new firmware release provided it’s connected to Internet. You may enable that option by following the steps mentioned below:
Menu> Settings> About Device> Software Update> Auto Update> Enable it.
You are our valued customer and we appreciate your patience in this regard.
Further, you may also contact in Samsung customer care at 1800 3000 8282 or 1800 266 8282(Prefix area STD
Thanking and assuring you for best services always.
Regards,
Priya goyal
Technical Support Team
Samsung India Electronics Pvt. Ltd.
pratik_s said:
contact samsung customer support - LINK
today i mailed to samsung customer support regarding lollipop for s5 (g900h) this the reply which i got
Dear Mr. Sarode,
Thank you for taking out time and sending this email to Samsung. We take this opportunity and it is our pleasure to serve you.
As per your concern regarding 'Firmware update' for your Samsung handset Model No. SM-G900H (Galaxy S 5) to Lollypop.
We would like to inform you that feedback to release a firmware update for Model No. SM-G900H has already been sent to our concerned department. They are in the process of developing the same, however as of now there is no official release date available with us.
Also, your Samsung handset comes with a feature which will automatically inform you about any new firmware release provided it’s connected to Internet. You may enable that option by following the steps mentioned below:
Menu> Settings> About Device> Software Update> Auto Update> Enable it.
You are our valued customer and we appreciate your patience in this regard.
Further, you may also contact in Samsung customer care at 1800 3000 8282 or 1800 266 8282(Prefix area STD
Thanking and assuring you for best services always.
Regards,
Priya goyal
Technical Support Team
Samsung India Electronics Pvt. Ltd.
Click to expand...
Click to collapse
Well why am i not suprised!!!!
Samsung's Pepz are full of #BS
please email to them on their contact support that may speed up the process.the link is given above
When I sent them e-mail asking for release of Lollipop for G900H, They sent me EXACT SAME reply. Every word to word matches!
galaxyuser15 said:
When I sent them e-mail asking for release of Lollipop for G900H, They sent me EXACT SAME reply. Every word to word matches!
Click to expand...
Click to collapse
ya that can happen but still it can increase the pressure on them to release it even faster and sending an email is no big task.u can send to the executives and also to ceo's office as given in the link. :good:
I have given up on them! really first the prices went down for s5 and now there is no lollipop.
Samsung advertise s5 as having snapdragon but they surreptitiously palmed off the inferior exynos to some market. Earlier also they did the same with their s2. Even Cyanogen mod is not available for their 900H model. This is the last time I ever buy any samsung product. i think they lack even the basic business ethics
We are still waiting...waiting. ...
No Samsung Exynos anymore
askin.81 said:
We are still waiting...waiting. ...
Click to expand...
Click to collapse
keep waiting, but if Samsung don't respect their own processor than why we bother to buy their powered exynos product
waiting is what we do and we have learned from their response
good news : lollipop for s5 exynos (g900h) released see kazakistan on samfirmware :good: :highfive:

Why do carriers block features?

Sometimes the answer to this question is obvious. Verizon blocking google wallet was clearly so they could force people to use their own wallet app, whatever the hell it was. What I want to know is why on my AT&T Note 5 I don't have Auto Restart or Smart Manager. Both very useful features I would love to have, blocked by my carrier. How do either of these features effect AT&T? I'm sure there is plenty more blocked that I just don't know about.
Does anyone have any insight as to a logical reason a service provider would want to block stuff like this?
Here is a link to the video where I discovered these missing features:
https://www.youtube.com/watch?v=OPD8Aotsewg
Please excuse how boring the guy talking is.
Chat InformationPlease wait for a Samsung Agent to respond.
Chat InformationYou are now chatting with 'Alain'. There will be a brief survey at the end of our chat to share feedback on my performance today.
Chat InformationYour Issue ID for this chat is LTK11256011983452X
Alain: Hi, thank you for contacting Samsung Technical Support. How may I help you today?
Mike: I would like to log a complaint about the Samsung Note 5 I purchased today from AT&T
Alain: Hello Mike!
Alain: I'd appreciate it if you could give me a detailed description of the problem to assist you better.
Mike: I bought this phone based on many features I read about online, my phone doesn't have these features. They are either disabled or not present.
Mike: The Smart Manager app used to manage RAM and apps on the phone is not on my Note 5.
Mike: There is no "Auto Restart" option under Backup and Reset menu.
Mike: I don't know why these options are missing, and I'm doubtful anyone can turn them on for me. But I just wanted to register my complaint that I'm pretty disappointed.
Alain: Just to confirm, where did you find that these features are available on the device?
Mike: When I type Samsung Smart Manager into Google, all the results are just other people complaining that this feature is missing as well.
Mike: Some guy on YouTube made a video of his Note 5 showing different features.
Alain: Thank you for the information.
Alain: I would like to inform you that the Smart Manager feature is available in T-Mobile Note 5 device.
Mike: I understand, I just want to complain that I find that disappointing and unfair.
Alain: Samsung only manufacture the devices and the devices are manufactured as per the Carrier requirements.
Alain: I can certainly understand your concern.
Alain: Samsung support link
Alain: Please access the above link and click on Feedback tab on the top right corner and submit your feedback.
Mike: OK
Alain: Our developer team might take care of these features in the up coming updates.
Mike: Sounds good. Thank you for your time.
Alain: You're welcome. Is there anything else I can assist you with?
Mike: No thanks.
Alain: It was nice assisting you. Have a great day.
Alain: Thanks for chatting with Samsung Support. If you have a minute, please click on the blue “X close” button to receive the transcript of your chat and fill out a brief survey to help us serve you better. Follow Samsung Service on Facebook, Twitter and YouTube.
Alain: Bye!
Chat InformationChat session has been terminated by the Samsung Agent.
Definately 2 features i would like to be able to use. Another one thats always blocked is the download booster. Not sure if note 5 is suppose to have it but it combines your wifi spped and your data speed together. Its been blocked on the last couple phones i have used
Sent from my SM-N920P using XDA Free mobile app
sand1303 said:
Definately 2 features i would like to be able to use. Another one thats always blocked is the download booster. Not sure if note 5 is suppose to have it but it combines your wifi spped and your data speed together. Its been blocked on the last couple phones i have used
Sent from my SM-N920P using XDA Free mobile app
Click to expand...
Click to collapse
thats not entirely true. It only do it when you are downloading large file. For regular website, small download and streaming it doesnt work.
Chord_Hugo87 said:
thats not entirely true. It only do it when you are downloading large file. For regular website, small download and streaming it doesnt work.
Click to expand...
Click to collapse
if that's the case i guess its not that big of a deal. i don't download large files to my phone so guess i wouldn't really benefit from it

Android Nougat 7.0 options

Does anyone know whether the Mi Mix will get the Nougat update? And if not, whether it is possible to install a clean android version on there?
I have contacted Xiaomi in every country to see if anyone is able to give me a direct answer. I'll post it here, when i get one.
We havent launched "Yet"
Response from Xiaomi USA:
"Welcome to Xiaomi Customer Support!
We understand your excitement regarding our product and we heartily appreciate it. But we have not launched the particular product in your region yet so we are unable to provide you any kind of information regarding the same. We do not have any Official information regarding the launching date of the same. Hope you will understand.
Also I would like to inform you that we do not have any authorized partner in your region. We sell our products only from our official site in your region. For further updates, please visit our Official Website mi.com/en/. You may also visit our official forum which is en.miui.com .
Should you have any queries, feel free to write to us. We'll be glad to assist you further.
Thank you for being a valued customer. Have a great day.
Best Regards,
Anant
Xiaomi Customer Support"
Very interesting word usage - "we have not launched our product in your region YET"
http://en.miui.com/forum.php and https://xiaomi.eu/community/
For all your MIUI info
I too am eager to update to nougat.
I'm coming from 5 Samsung Note generations.
I need dual screen badly.
Any updates for nougat??
I badly need dual screen multitasking
CorruptedSanity said:
Any updates for nougat??
I badly need dual screen multitasking
Click to expand...
Click to collapse
Supposedly mix will get nougat, when who knows.
Probably within a few months would not count on it sooner than that really.

Redmi S2 Official Suspended Development

Hey MIUI'ers......
Today, I think I have no words to express the biggest...... What do u call it as......Hmm.... FAILURE OF XIAOMI I guess... Ok, let's go a year or a two back. The time when they launched the great budget camera smartphone- Redmi S2/Y2. This phone overall is a great phone with all the decent entry level specs. From the hardware side, I have no complaints at all. Overall everything was great. BUT, coming to the software, well, that's where the problem began to matter! They provided a 32bit ROM on a 64bit processor! I mean, like for real? Why? What was the matter? Ok, there was a lot of conflict for that issue. Then, it silenced a bit cause we used thought it'll be solved by an OTA update. But guess what? No! Xiaomi claims that their 'users' will lose their valuable data while shifting from a 32bit ROM to 64bit! So, they claimed they won't release the update for 64bit ROM. Well, y'all want our reply for that? Let the data go! We want that 64bit ROM, no matter what! Well ok, even after that, the company promised that they will definitely provide up-to-date software updates, at any cost no matter what! The Android Pie update and the MIUI 11 as well. They promised us users that they will release it before Q1 of the year 2019. We waited for that update eagerly. We were so eager for that update. It was suspended for 1 week. Ok, we'll wait for another. Even the second week. Ok, we'll wait for that next. Even the next, it was suspended. Ok, waiting for the next. And still this continued on and now, Q1 is over and Q2 has begun. And now, Xiaomi claims that they will release it in Q2! And we're like, "WHAT! IS THIS EVEN HAPPENING??? WHAT IS THEIR PROBLEM?" We S2/Y2 users have suffered a lot already. We don't have developers working on our phone at all. We just got few developers and we're grateful for them. All of us. But what did you do huh? Didn't provide a 64bit ROM, didn't release the kernel sources properly (most of it is broken) and now, didn't provide up-to-date software updates. You all appointed Beta Testers for this phone right? What happened to them? One leaked the ROM. How are you sure that the others won't? I BET YOU GUYS! ALMOST QUARTER PERCENT OF YOUR REDMI S2 BETA TESTERS DON'T EVEN KNOW HOW TO TAKE LOGS FROM THEIR PHONE! You appointed them just because they were always active on MI FORUM. And for no other reason. Look at the person's abilities and experience. Don't just look how much time they're online on
"Your Forum."
Judge us by our skills and experience.
And about the 64bit ROM, we don't care about our data. Provide us the ROM.
And about the Android Pie update, please do accept the fact that,
"YOU FAILED". The whole Redmi S2 Beta Team failed! You couldn't keep up to your word.
So...... Yeah, we still hope a little from you that you will release the Pie update soon!
To Moderators: This may seem a little bit rude, but please, once, just for once stand in our position and think about this and please do not delete this
thread! Kindly understand us users!
Even you guys would've done the same if you owned this device.
Also please do check out the thread in Mi Forum.
Thank you
This is it!
You said what all of us wanted to say.
All of us don't understand what is the problem with S2/Y2 'cause is a really amazing phone, but that haven't an support.
It's so hard develop a 64-bit rom for a phone that have Snapdragon 625?
It's look like a negligency of Xiaomi...
It's an so singular phone, why it haven't attention?
RayZion said:
Hey MIUI'ers......
To Moderators: This may seem a little bit rude, but please, once, just for once stand in our position and think about this and please do not delete this thread! Kindly understand us users!
Click to expand...
Click to collapse
This category is for discussion, your thread will not be deleted due to it didn't break any forum policies out there
and
RayZion said:
Today, I think I have no words to express the biggest...... What do u call it as......Hmm.... FAILURE OF XIAOMI I guess... Ok, let's go a year or a two back. The time when they launched the great budget camera smartphone- Redmi S2/Y2. This phone overall is a great phone with all the decent entry level specs. From the hardware side, I have no complaints at all. Overall everything was great. BUT, coming to the software, well, that's where the problem began to matter! They provided a 32bit ROM on a 64bit processor! I mean, like for real? Why? What was the matter? Ok, there was a lot of conflict for that issue. Then, it silenced a bit cause we used thought it'll be solved by an OTA update. But guess what? No! Xiaomi claims that their 'users' will lose their valuable data while shifting from a 32bit ROM to 64bit! So, they claimed they won't release the update for 64bit ROM. Well, y'all want our reply for that? Let the data go! We want that 64bit ROM, no matter what! Well ok, even after that, the company promised that they will definitely provide up-to-date software updates, at any cost no matter what! The Android Pie update and the MIUI 11 as well. They promised us users that they will release it before Q1 of the year 2019. We waited for that update eagerly. We were so eager for that update. It was suspended for 1 week. Ok, we'll wait for another. Even the second week. Ok, we'll wait for that next. Even the next, it was suspended. Ok, waiting for the next. And still this continued on and now, Q1 is over and Q2 has begun. And now, Xiaomi claims that they will release it in Q2! And we're like, "WHAT! IS THIS EVEN HAPPENING??? WHAT IS THEIR PROBLEM?" We S2/Y2 users have suffered a lot already. We don't have developers working on our phone at all. We just got few developers and we're grateful for them. All of us. But what did you do huh? Didn't provide a 64bit ROM, didn't release the kernel sources properly (most of it is broken) and now, didn't provide up-to-date software updates. You all appointed Beta Testers for this phone right? What happened to them? One leaked the ROM. How are you sure that the others won't? I BET YOU GUYS! ALMOST QUARTER PERCENT OF YOUR REDMI S2 BETA TESTERS DON'T EVEN KNOW HOW TO TAKE LOGS FROM THEIR PHONE! You appointed them just because they were always active on MI FORUM. And for no other reason. Look at the person's abilities and experience. Don't just look how much time they're online on
"Your Forum."
Judge us by our skills and experience.
And about the 64bit ROM, we don't care about our data. Provide us the ROM.
And about the Android Pie update, please do accept the fact that,
"YOU FAILED". The whole Redmi S2 Beta Team failed! You couldn't keep up to your word.
So...... Yeah, we still hope a little from you that you will release the Pie update soon!
Click to expand...
Click to collapse
First, The development is still going on, just that the internal team is ripped. Second, Xiaomi already provided you the right information of this device. While you were buying why don't you ask them is the device came with arm64-v8a or armeabi-v7a?
I'm tired of seeing people post these kind of things because it doesn't even make sense for me.
Xiaomi didn't claim the device come with arm64-v8a. What Xiaomi claim is the device is arm64-v8a capable (64 bit Snapdragon 625)

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