Where's the support team? - Remix OS Player

I've spent the last week trying to get support from every option listed on their site but I haven't had a single reply anywhere. I know this is a free project but you'd think someone would be on hand to do support somewhere.

Yeah, makes me definitely second guess purchasing any of their products, no matter how cool they look.

http://support.jide.com/hc/en-us/requests/new

told to give u this too http://bit.ly/2cPNq27

Already filled that out yesterday or the day before...

I sent in a support request almost a week ago & only received an automated reply telling me to submit a bug report, which I did, but got nowhere with that either.
[edit]
Just ran the installer again & it's finally downloading.

Got this from the installer:
Application: RemixOSPlayerInstaller-B2016103101.0.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.IO.IOException
at System.Windows.Forms.Control.MarshaledInvoke(System.Windows.Forms.Control, System.Delegate, System.Object[], Boolean)
at System.Windows.Forms.Control.Invoke(System.Delegate, System.Object[])
at RemixOSPlayerDownloader.Downloader.OnExtractComplete(Boolean, System.String)
at RemixOSPlayerDownloader.FileExtractor.extract()
at System.Threading.ThreadHelper.ThreadStart_Context(System.Object)
at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object)
at System.Threading.ThreadHelper.ThreadStart()
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Related

Bloo Facebook App

I just came across this wonderful app that provides a native facebook client for android.
Tha app has been out for just 2 days and already is receiving great support from its developer with constant updates as new features are implemented and bugs are ironed out.
Although its a paid app the developer has been kind enough to provide an alternative method of purchasing the app to those that don't have access to google's paid market through slideme.org.
The app costs $1.49 and I can say its well worth every penny. I have been using it since morning with no problems what so ever.
The developer its quite active and promises new features with future releases. For more details refer to his blog: http://fbandroid.wordpress.com/
I believe we should support such developers that put a lot of effort in providing android with such great apps.
Can't make comments in Chinese It sends them in garbage code. Refunded.
EDIT: It reads them fine, just can't REPLY.
i cant see it in the market yet.....can anyone provide a down load link for bloo?
I love how the OP wrote as if he wasn't the author of the app... which he is. At least be honest and say you're plugging your own app!
It looks good, and I'm definitely going to pick it up soon, so there's no need to be sneaky.
I purchased it yesterday, and I think its great. But is it only me, or does it load The Feed slow, even on wireless?
can someone pls give me a link from when i can get this bloo?
its not there in the market,im in india...
celester340 said:
can someone pls give me a link from when i can get this bloo?
its not there in the market,im in india...
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here: http://slideme.org/application/bloo
their is a lite version , which states to be exactly the same as the paid , for now at least

Update to "TimeTracker"

I don't know if this is kosher or not, so if it's not please let me know promptly.
I use the app "TimeTracker" all the time. Every single day at work. That thing keeps me from getting overtime (and therefore a write-up).
Only a couple of problems with it. Currently it only has the ability to set the week start date on Sunday or Monday. Mine starts Saturday. I know others have posted on the comments for it requesting other start days too.
Second problem is that if you are working past midnight, it keeps those hours on the previous day (i.e. you start work at 11pm on the 2nd and work until 7am on the 3rd. It says you worked 8 hours on the 2nd). This doesn't jive with the way my company keeps track of our time. We are auto clocked out at midnight and then clocked back in. Therefore all hours of a day belong to that physical day.
Unfortunately it appears the developer has abandoned this application. No updates since March and it doesn't look like we'll be hearing anything at all from him in the mean time.
Is it kosher to ask someone else to update this app? It's a free app if that has any thing to do with it. Or create one from the ground up that has this same basic premise?
I so greatly wish for certain features to be updated in this, that I would be more than willing to provide a donation to whomever is able to update this app (or create one from scratch that performs the same basic function).
I have a feeling that it's probably not kosher, but I'm not an expert on this and I really need those updates.
This might be a better received thread if it was posted in the applications forum.
DirectMatrix said:
This might be a better received thread if it was posted in the applications forum.
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I tired it there with no results, so I deleted that thread and moved it here.
I'll take a look at the app later in the week and see if there is anything I can do to the source. It also appears that the dev is still keeping track of issues according to his google code page
http://code.google.com/p/android-timetracker/
Not sure if he "abandoned" it so much as just hasn't been able to push out an update as of late. Most dev have "real" jobs that they must tend to and develop in their "spare" time.

Rant about Coreplayer Support

I've already posted this on the Coreplayer Board at http://forum.corecodec.com/viewtopic.php?f=4&t=3465 but in case they delete it I wanted other people to know about it. Also, the problem I am describing? In the Smartphone version on my Sprint Snap I cannot access my Favorites from within Coreplayer. I changed my name in the Channels listing to "qwerty017" and all of a sudden its saying there are no videos found in the favorites for Youtube. When I change it to anyone else like "kurio" Coreplayer pulls up all of the favorites for them. A simple problem. Or so I thought.
-------------------------
I know you gave me a warning before when I did this but honestly at this point I don't care. I paid for a piece of software expecting to get support when I had problems. With my warning PM you stated you would have support look into my problem and nothing was done until I posted another forum thread 15 days later. When someone from support finally took a look at it he decided to ask me the exact same questions that I had already sent in with the previous tickets. I could be fine with that except for one thing. Even after I answered hit redundant questions I never received anything back. No emails. No replies. Nothing. This is now day 11 since someone finally got back to me and day 28 since I opened the ticket in the first place.
Actually, this entire series of tickets goes all the way back to November 17th which means I have been waiting for support for a problem for over 2 and a half months. Or to be more precise, 82 days.
I have sent in 4 tickets in 82 days. 1 Medium, 1 High, and 2 Urgent, just hoping that someone might be able to actually fix my problem. And nothing.
Medium:
Received a reply almost immediately asking what version of Coreplayer I was using. I responded to the email and never heard back on this ticket until I was sent an email saying it was being closed do to no updates in 24 hours. So I opened another ticket for the exact same problem.
High:
Received an email asking me to uninstall and then reinstall Coreplayer. I responded when I had done that and stated the problem was still there. Received no reply until I received an email stating the ticket was being closed do to it receiving no updates in 24 hours. So I opened a new ticket for the exact same problem.
1st Urgent:
This one is funny. If it didn't show just how bad your Support truly is. I never received any reply. None. I kept it open for 6 days by asking for updates until I received yet another email stating the ticket was being closed do to no ticket updates. Understand that this was open for 6 days and nobody asked me a single question or sent a single email. At this point I was frustrated and made a Forum thread explaining what had happened and asking if Support even existed for this product. It was promptly removed and Betaboy sent a warning PM telling me that he would have support look into my tickets. I never received another word back from Support or Betaboy so I made a new ticket on January 9th. FOR THE EXACT SAME PROBLEM!!!
2nd Urgent:
I never received anything back from Support until January 25th, 16 days after I had sent it in. And the only reason I received anything from them at that point was because I made yet another forum thread asking Betaboy to look into my ticket. At that point I received one email from support asking me to send them in exactly what was wrong. As I said above I didn't mind as long as someone at least pretended to be trying to help me. I sent him in exactly what the problem was as well as the fact that I was running the latest version of Coreplayer and that I had both tried uninstalling and reinstalling and I had even Hard Reset my device hoping that would fix the problem. After that point I received NOTHING back from Support. It has now been 12 days and I am done with trying to get a reply back from your non-existent Support system.
So yeah. I'm pretty sure I'm about to be banned for not following the rules or something but like I said at the beginning, I DO NOT CARE. I am fed up with your support system and I want others to know just how bad it truly is. I moved onto Coreplayer and bought both the Smartphone and Touchcreen versions when I changed phones for the single reason that I had never had any problems before and I figured that if I did have one at some point it would be fixed. What a fool I was.
Well. It only took 82 days, 3 forum threads, and 4 tickets but at least they finally confirmed it's a bug. Yay? Oh yeah, and it looks like I was banned. lol
Why did they ban you?
i acciddentally brought a wrong version, and it took them a week to sort it out.. after about 8 or so messages and much swearing!
poetryrocksalot said:
Why did they ban you?
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Probably because I broke the forum rules.
werent we suppose to hear news on an updated coreplayer at MWC?
Apparently they've committed to a co-launch with Duke Nuken Forever. I've been waiting for the 'fantastic new version that will solve all of my problems' since I bought it for my Touch HD.
My Touch HD2 is still waiting.
I suspect my Touch HD3 will still be waiting.
They just don't know how to release the damn thing. Adding new features is fun. Releasing is scary. I'm a developer and I manage developers; I know how it goes.
If Kinoma Play had a better UI no-one would care about CorePlayer anymore. I'm pretty much there anyway. In fact I think I'll go see if Kinoma has a new version
I forgot about Kinoma. I'll have to try it out.
I know what you mean about waiting. I've pretty much given up on them ever releasing 2.0.

[App]-Random Nation

First post on XDA so tell me if I did something wrong.
Just getting into developing Apps for the first time and I just published the first of hope fully many to come. Its a randomizer: creates random numbers, pick text based Items you put in, and can randomly sort a list you give it. Useful little utility I think but I love feedback.
Well apparently I cant post a link just yet but look for it in the market place and tell me what you think called random nation.
Already posted an update thanks to feedback fixing the quick number method. Apparently if you selected more then one number but didn't give a high low it only gave out one number. Thanks again to whoever submitted the bug. Keep them coming

[Conspiracy] Xposed for Lollipop

Well guys, looks like Xposed for 5.0 won't ever happen.
REVISION: This edit was added on 2.13.14
The above statement was purely a joke when Xposed for LP was merely a dream. To clarify, as of now there is no ETA for Xposed. Ever. Don't ask. Stop. Don't think of it. If you ask, you shall be banned as of the words of the moderator.
I know it may be hard to read sometimes, so I started a new paragraph. If you are confused, look up. ETAs don't exist on this developer website. Thank you.
Xposed is IN THE WORKS and no, there is no beta version. If you beg to differ, post a comment. Don't flame me or anybody.
=D have a WONDERFUL, hate free day.
The full comment posted at https://github.com/rovo89/Xposed/issues/18 is:
Thanks guys. Actually, there is no need to worry about alternative approaches. It's not easy to "hack" ART in a similar way as Dalvik, but it's generally working.
What most people forget:
a) ART isn't the only new thing in Lollipop. SELinux requires a lot of extra code and even more thoughts to work around the restrictions. And 64 bit breaks the assumption that everything starts in a single process, as there are two Zygote processes now. I think it's important to consider this right from the start.
b) The actual (net) time required to write code is far away from the time that passes. It's not like I work on Xposed every evening. There are weeks when I don't look at the code at all. Yes, I do have other things in my life, and some have a higher priority. So even if something would take just a few evenings to code, it might take me a couple of weeks to actually do it. And once I publish something, you probably wouldn't like it if I took off for a few weeks.
If it was just about coding, pushing the source could be helpful. But that works best if there's already a clear concept of what is needed and an idea how this can be split up into work packages. Often it takes hours to come up with a concept that can be coded in 20 lines. Remember how many people are using Xposed meanwhile. We don't want to have some quick code that works by accident, so it's vital to think everything through carefully, and that takes time.
So yeah. It will take more time, I still don't give any ETA, but I'm quite confident that we'll have something nice some day.
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No new "work in progress" sources = no help from other contributors. That's it.
pyler said:
No new "work in progress" sources = no help from other contributors. That's it.
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You can probably count the people who really understand Xposed and how it works at one hand (and you'll basically have to start from scratch for lollipop).
It's not like there were hundreds of contributors in the past, so what you're trying to say here is invalid.
Yes, there would probably be some people who could help out, but keep in mind that every minute rovo is helping others to better understand what's going on isn't available for him to do some actual development (which includes research and drafting ideas).
I'm sure that any top tier dev who feels confident to actually bring xposed for lollipop forward can contact rovo anytime and get his wip code, but so far no one has spoken out.
The sad truth is that 95% of the xda users are people without any real technical knowledge - and the only thing they do is to offer to "test" something to gain access to something before it's release.
Unfortunately those testers are rarely ever needed, at least not within the core development phase, here it takes way more time to explain people what is needed than to just test it yourself.
When you're rolling something out to production and want to make sure that the last little bugs within different usage cases and configurations are squashed, sure you'll need testers, but not before.
But for now that's not the case, so it might be better to keep the unhelpful comments to oneself
KevinDixson said:
Well guys, looks like Xposed for 5.0 won't ever happen.
(To all you downers out there, its called a joke. Laugh about it. Next thread.)
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Liar
So yeah. It will take more time, I still don't give any ETA, but I'm quite confident that we'll have something nice some day.
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If you can't offer something better then be patient.
Primokorn said:
Liar
If you can't offer something better then be patient.
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Just like the op stated.... Its a JOKE
He had 666 Followers and I thought it was funny and would lighten up a few peoples stress filled days. The only reason I saw this was because I was going through his posts and READING all of them to get an update as to where we stand.
KevinDixson said:
(To all you downers out there, its called a joke. Laugh about it. Next thread.)
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I found it for you ^ since sometimes I know its REALLY hard to understand the concept of a joke.
KevinDixson said:
Just like the op stated.... Its a JOKE
He had 666 Followers and I thought it was funny and would lighten up a few peoples stress filled days. The only reason I saw this was because I was going through his posts and READING all of them to get an update as to where we stand.
I found it for you ^ since sometimes I know its REALLY hard to understand the concept of a joke.
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Yep sorry I misread your post. I feel a little bit stressed with all this story lol
Anyways, 666 is the patience and Rovo the angel
Primokorn said:
Yep sorry I misread your post. I feel a little bit stressed with all this story lol
Anyways, 666 is the patience and Rovo the angel
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Hahaha no worries bro just keepin the haters out of this thread :bruh:
just for waiting...
Hope xposed will be ported to lollipop eventually!!!
Hi guys! Yeah, I'm part of those 95% (I'm a lawyer), but I'm very grateful to rovo for his work. I have Nexus 5, but I'm still on Android 4.4.4 because of Xposed, and I'm not going to update to 5.0 until the new version of Xposed is done. You can see how important it is for me. @rovo89, I'm pretty sure that many people would pay you to complete your work. I understand that you have higher priorities and you are doing all of this for fun, but have you thought that you have almost 3 millions of downloads? If you create your team of software engineers and sell Xposed at 2$ (2€), you work on it every day for several months, and we assume that most of the current users buy your product, you will have enough money to pay your team and dedicate all of your time at what you want. It's just a suggestion of one of these 3 millions of users, that would pay more than 2$ and appreciate your work so much! Best regards from Spain!
rovo has said on multiple occasions that he won't take money for working on Xposed as he does not want it to become a job where he feels obligated to work on it full time.
He's working on it already. Offers of monetary gain won't make that work go any faster. Everyone will just have to be patient.
Sent from my C6603
We don't know if he is really doing on it (I hope yes but..) since we have no proofs (only claims) and no documentable code progress since August 2014. Plus, rovo89 was active here last year till August or so. Then he left.
If there are people who want work on it and have enough skills to port it, they should fork it and not wait. I saw some guys on github who want to work on ART port.
He flat out stated he would not post progress publicly either on GitHub or here and to wait until he had something worth publishing (that real contributors could help with) without bothering him. Comments on issues on GitHub do show he is/was working on it.
The real problem is that people are impatient and feel entitled to updates on progress, even though rovo explicitly stated that he wouldn't be doing that.
As for others *wanting* to work on it; nobody is stopping them forking the project and doing so. If they get it working then that would be fantastic and I'm sure everyone including rovo would be happy and grateful. That's the great thing about open source.
Sent from my C6603
1. Work hard to create something really, really useful.
2. Make it (and all the resources for re-creating it) available for free.
3. Millions of people use it.
4. Decide not to work so hard on it.
5. Get hounded day in and day out for months by thousands of people.
This is a classic example of "No good deed goes unpunished".
Rovo is a saint. In his shoes, I would have told all of the "hounders" to f**k off a long time ago.
In other words, people, learn how to be grateful, get off of Rovo's case, and move on.
.​
This is sad, I would donate to help the dev, especially since all this is free
i'm a user and for me is normally this long time...the system of cache is completaly changed....and see it immediately in the booting process and the loading apps process.
Be patient!
Go On Rovo u can do that =)
I hope you are wrong
KevinDixson said:
Well guys, looks like Xposed for 5.0 won't ever happen.
(To all you downers out there, its called a joke. Laugh about it. Next thread.)
Click to expand...
Click to collapse
It is already 2015 and there is still no support for lollipop. It was working fine with jelly bean. I just installed a custom lollipop rom and I wanted to user xposed with greenify. It seems I have to wait and your saying will just be a conspiracy. You should really stop creating this kind of threads. Value people's creativity. That fact that, there is a delay doors not mean it will not be made. If for anything at all, give them some morale
Lollipop is a completely new system. The difference between KitKat and Lollipop is almost the same as between Windows 95 and Windows XP, if not larger... Lollipop looks like ordinary Android, acts like it, but it is NOT it...

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