Rear camera won't work! - Doogee X5 Questions & Answers

My fiancé bought an X5 Max Pro it has no more than 30 days.
The camera app crashed, we had to close it and when we've opened it again, only the front camera is working and it's flipped vertically.
There is no deal to make the rear camera works. Tried to wipe app data already.
Any idea of what would be of help?
Thanks

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X2 Front camera

Hello guys
I'm using my X2 as a daily phone
One thing i noticed yesterday is that when i choose my front camera for a selfie, with the stock camera app, it displays a message "rotate the phone 90 degrees and touch the screen"
I think it's not normal but i hope someone can try a leave a feedback
On a downloaded camera app i'm able to take a selfie with the front camera
Appreciate all help provided
Edited: nevermind guys, found the "selfie" funcion
My nokia x2d have a problem of the front camera

[Q] EK-GC100 Autofocus only with zoom

Hello! I had Galaxy Camera EK-GC100 laying around with broken camera lens (it was hit a little bit and the zoom didn't work at all and all I was getting was Camera Error when launching the app) so I decided to fix it. Bought camera lens replaced mine (I used old/mine color thingy that goes on top of the lens), put everything together and now it doesn't catch focus
HECK! I bought second new lens! And the problem didn't fix!
When I'm not using any zoom the image is extremely blurry but the moment I zoom at least 5x it becomes crystal clear!
What have I done wrong? Is there any camera calibration to do? I tried Factory Reset on the device already and using the expert doesn't work either. Here's some examples of how it looks:
Same here. Has anyone solved this problem?

Camera Problems

Hi,
Currently in the .153 firmware and have noticed a couple of camera problems and just wanted to see does anyone else have the same problems or know a solution.
First problem I noticed is sometimes when I take a picture and go to view it using the gallery button in the camera it will say "loading" and it will stay like that and then I'll either get a could not connect to camera error or the camera will crash and the picture won't be saved. This seems to be solved with a reboot.
Secondly I noticed that when using the 5x zoom it appears to not use the dedicated zoom lens and instead using digital zoom from the main lens. Clearing the data and cache fixes this issue for a period until I comes back.
HOLOYOLO said:
Hi,
Currently in the .153 firmware and have noticed a couple of camera problems and just wanted to see does anyone else have the same problems or know a solution.
First problem I noticed is sometimes when I take a picture and go to view it using the gallery button in the camera it will say "loading" and it will stay like that and then I'll either get a could not connect to camera error or the camera will crash and the picture won't be saved. This seems to be solved with a reboot.
Secondly I noticed that when using the 5x zoom it appears to not use the dedicated zoom lens and instead using digital zoom from the main lens. Clearing the data and cache fixes this issue for a period until I comes back.
Click to expand...
Click to collapse
I have also noticed the zooming not using the main zoom lens you could hear it before but you cant hear the lens anymore since the update so they have bust the camera in the update ?
Mine seems to zoom okay
When there's not enough light for the tele lens to expose correctly the phone will switch to the main lens and then apply digital zoom. This is because the main lens has higher aperture (lower f/number) and therefore it will let pass more light to the sensor than the tele lens
Stolz said:
When there's not enough light for the tele lens to expose correctly the phone will switch to the main lens and then apply digital zoom. This is because the main lens has higher aperture (lower f/number) and therefore it will let pass more light to the sensor than the tele lens
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Click to collapse
I don't think this is the problem for me because I noticed this happening outdoors in nice sunny areas.
The latest updates has many camera bugs even using light painting mode. Silky water feature does not work very well even in other light painting modes which produces around 700kb file only instead of more than 2mb.
SO how does that 5x optical zoom work? Everything beneath 5x is not optical, is that right? Or does it depends on the light conditions?
drcldrcl said:
SO how does that 5x optical zoom work? Everything beneath 5x is not optical, is that right? Or does it depends on the light conditions?
Click to expand...
Click to collapse
Most of the time, 0.6x, 1x and 5x zooms are purely optical, any other zoom is not. But as stated before in certain light conditions 5x can be non purely optical
I've noticed the same issue with the camera lenses and was surprised, that the quality of the results differs a lot even with the same focal lenght!
The phone does not always chose the lens you actually want to use. I did a few tests on that by covering each lens when changing from wide to 1x to 5x (that 10x is digitally zoomed is obvious). Everything in between is digitally zoomed (or cropped?) as well of course.
Please see attached pictures. Both on "5x" - 135mm focal lenght, but of course with different aperture (F3.4 vs. F1.6), exposure (1/30s vs. 1/120s) and ISO (200 vs. 80). This indicates quite accurate, that the phone uses the main lens (1x) with digital zoom in some situations, which is a mess! You cannot force the phone to use one lens, that's the issue, even in pro mode. It seems the phone decides which lens to pick on the available light (of course the main lens has the larger aperture), but digital zoom is a really bad solution!
As you guys mentioned, this issue is the same with videos!
I have not found any solution or how to chose one explicit lens. Hope an update will make that possible...
I'm on 153 also but didn't have any problems with lenses so far..altough I can tell it sometimes takes some time to switch the lens between the main and tele lens..you can tell because picture sudennly "clears out" while composing a shot.
I noticed different problem. When using slow motion video above 120fps resolution is horrible and focus is extremely slow.
I did experience some camera crashes while doing macro photography but continued to use the camera and phone normally without rebooting.
Same Problems, maybe even worse...
Hi,
I'm having the same problems but after the picture does not load in my gallery, it becomes just a green picture... My phone is been to the store 5 times now, i've had a new one, but i'm experiencing the same issues.
Is there a solution yet?
I have exactly the same issue with regular P30
Telephoto lens was working fine with EMUI 9.1, but since EMUI 10 any zoomed pictures results in a blurry mess, in order to use telephoto you have to switch to Pro mode AND enable RAW output, otherwise it won't work
This surely looks like a bug in the camera software

P20 Pro Tele Lens does not work at all with native camera app??

Hello everyone,
So I've just been using p20 pro for a few weeks. I bought it mainly for the highly acclaimed Leica lens cameras.
Well, I found a few problems with the camera, one of them is what in the title. I found out that when using the native camera app, the tele lens (top lens) didn't engage at all, when it should be engaged when I zoom in at 3x or more. Meaning, all the zoom I got is from digital zoom only. As for now, I have no idea at all how to engage the tele lens using the native camera app. I tried using it with Open Camera, and the tele lens worked. It engaged whenever I slide the zoom slider past the 3.0x mark, in Open Camera.
I actually recorded the whole experiment. I covered only the top camera, and tried it in a well lit semi open garage in day time : https://www.youtube.com/watch?v=oSaBkU2ko-g
So my question is, what went wrong? Hardware? Or just a flawed software? Should I just hope they'd fix it in the next firmware update?
- CLT-AL00
- Android 9
- EMUI 9.0.0.187
- Chinese ROM
Thank you in advance
Tele lens works only if there's enough light.
dreszczyk said:
Tele lens works only if there's enough light.
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Hi, thanks for the reply.
Yes, I've read about that. That's why I tested the lens in a well lit semi open garage, in day time, about 2 pm. I literally had to squint my eyes a bit when recording the video, from all the light. Watch the video I linked, you can see the surrounding was well lit.
I also thought that maybe it detects light from the tele lens, so I opened the cover in zoom 1x, and then zoom in 3x, but it's still using the middle lens.
Works on photo and vidéo but not working in pro mode for me
titi66200 said:
Works on photo and vidéo but not working in pro mode for me
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Click to collapse
Ah okay, confirmed this. Working in photo and video, but not in pro mode. Tried this just now.
This alone is a weird thing for me. Pro mode should be 'more', not 'less', shouldn't it?
Well, i hope they patch this up in the upcoming update.
Thank you very much.

Front camera not working

Good afternoon,
I have a Huawei P30 Pro VOG-L09, and after I did last month's software update, front camera stopped working. Whenever I launch the camera it crashed and keeps closing the camera app and opening back again. At some time the front camera will get a still photo and crashes again. Back camera is working normal.
I donwloaded another camera app but still does not work. Resetted cache of cameras, and even waited for the new update which I did yesterday. But still it dowsn't work
What can I do?
Thanks,
Darryl
darryl90 said:
Good afternoon,
I have a Huawei P30 Pro VOG-L09, and after I did last month's software update, front camera stopped working. Whenever I launch the camera it crashed and keeps closing the camera app and opening back again. At some time the front camera will get a still photo and crashes again. Back camera is working normal.
I donwloaded another camera app but still does not work. Resetted cache of cameras, and even waited for the new update which I did yesterday. But still it dowsn't work
What can I do?
Thanks,
Darryl
Click to expand...
Click to collapse
Hi Darryl90,
i have the same problem with a huawei p40 pro, i even rolled back to the lowest emui and replaced the front camera, but it still doesn't work. how did you fix your issue? may be i can try it too
thank you

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