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Hi just got my ATT galaxy s5 yesterday and I'm very disappointed with the screen. Yellow tint at the bottom and cool blue at the top is this normal with AMOLED displays?
samven582 said:
Hi just got my ATT galaxy s5 yesterday and I'm very disappointed with screen. Yellow tint at the bottom and cool blue at the top is this normal with AMOLED displays?
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nope, take it back you got a bad device or check your display settings got to Settings, Display, Screen Mode, there are 5 different options to choose from
cstayton said:
nope, take it back you got a bad device or check your display settings got to Settings, Display, Screen Mode, there are 5 different options to choose from
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Yea I tried all 5 setting and none of them help
I would get that exchanged ASAP.
Sent from my SAMSUNG-SM-G900A using XDA Free mobile app
Agreed. Sounds like a defect.
Defect. The S5 has probably the best screen on the market right now you can buy right now in terms of brightness and color accuracy.
Jaspah said:
Defect. The S5 has probably the best screen on the market right now you can buy right now in terms of brightness and color accuracy.
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Thanks guys but my replacement wasn't any better. I have return the phone for a full refund
Very odd, did you check it out before you left the store??
samven582 said:
Thanks guys but my replacement wasn't any better. I have return the phone for a full refund
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runnernsd said:
Very odd, did you check it out before you left the store??
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yes I did. It look fine at full brightness but at low brightness is where the problem is. Warm in the middle and cool blue on the top and bottom
I sell them and haven't had a single one come out like that. Sounds like a bad batch that particular store
Sent from my SAMSUNG-SM-G900A using Tapatalk
Hi.
My friend's Nexus got screen green/yellow.
What can be?
We think maybe it is battery issues.
why or how would a battery isdue make your screen green? that idea is completely unrelated. what you have is a device with broken hardware. i recommend that you get it exchanged asap.
simms22 said:
why or how would a battery isdue make your screen green? that idea is completely unrelated. what you have is a device with broken hardware. i recommend that you get it exchanged asap.
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He told me it comes and go. He thinks that.
I really think it is display problem.
npzinho said:
He told me it comes and go. He thinks that.
I really think it is display problem.
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if it comes and goes, its probably a loose wire?
simms22 said:
if it comes and goes, its probably a loose wire?
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I do think so.
I my old s2 I got something like that. Just changing display.
Was happy that I finally got my phone in, untill I powered it up and notice there is a yellow tint band right in the middle of the screen vertically.. I was hoping this wouldnt happen because with my luck I always get a phone with an issue like that.
I mean the yellow band isn't notice off that bat but when u have a grey or darkish background u can see it.
I'm debating to send it back and get fustrated waiting for it again...
Sent from my ONEPLUS A5000 using Tapatalk
StreetkillnHD said:
Was happy that I finally got my phone in, untill I powered it up and notice there is a yellow tint band right in the middle of the screen vertically.. I was hoping this wouldnt happen because with my luck I always get a phone with an issue like that.
I mean the yellow band isn't notice off that bat but when u have a grey or darkish background u can see it.
I'm debating to send it back and get fustrated waiting for it again...
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I would send it back. It's a brand new phone, but I understand wanting it. I'm still waiting for mine. But you wouldn't buy a new car with a scratch on it so send it back.
Sent from my OnePlus 3T using XDA Labs
MrMeeseeks said:
I would send it back. It's a brand new phone, but I understand wanting it. I'm still waiting for mine. But you wouldn't buy a new car with a scratch on it so send it back.
Sent from my OnePlus 3T using XDA Labs
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Do they still have a year warranty?
Or a return policy?
I just want to fool around with the phone for a week and get use to it and maybe send it back for a new one.
Sent from my ONEPLUS A5000 using Tapatalk
StreetkillnHD said:
Do they still have a year warranty?
Or a return policy?
I just want to fool around with the phone for a week and get use to it and maybe send it back for a new one.
Sent from my ONEPLUS A5000 using Tapatalk
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15-day self-service return - whatever that means.
StreetkillnHD said:
Do they still have a year warranty?
Or a return policy?
I just want to fool around with the phone for a week and get use to it and maybe send it back for a new one.
Sent from my ONEPLUS A5000 using Tapatalk
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OnePlus offers a 15 day no questions asked, hassle free, full refund on their phones (and accesories that have not been opened). You only pay for shipping after filing for an RMA ticket with their customer service.
It takes a couple of weeks to get the refund, but you'll get it as long as it passes inspection from any of their authorized service centers that your phone ends up in.
Hope this helps.
EVR_PR said:
OnePlus offers a 15 day no questions asked, hassle free, full refund on their phones (and accesories that have not been opened). You only pay for shipping after filing for an RMA ticket with their customer service.
It takes a couple of weeks to get the refund, but you'll get it as long as it passes inspection from any of their authorized service centers that your phone ends up in.
Hope this helps.
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Thanks I'll probably wait till after the 27th lol
I'm sure that will be a busy day
Sent from my ONEPLUS A5000 using Tapatalk
There is a little yellow band (only visible at night and on white screen) on the middle left of the screen
StreetkillnHD said:
Was happy that I finally got my phone in, untill I powered it up and notice there is a yellow tint band right in the middle of the screen vertically.. I was hoping this wouldnt happen because with my luck I always get a phone with an issue like that.
I mean the yellow band isn't notice off that bat but when u have a grey or darkish background u can see it.
I'm debating to send it back and get fustrated waiting for it again...
Sent from my ONEPLUS A5000 using Tapatalk
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Could you post a screenshot with a dark background.
gee2012 said:
Could you post a screenshot with a dark background.
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A screenshot won't show you anything, you need to take a picture of the phone's screen.
Other user(s) experienced this issue ?
J_Dutch said:
A screenshot won't show you anything, you need to take a picture of the phone's screen.
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The LG Nexus 5 had that a few years ago because of the glue behind the screen that was still drying. Me personaly i see no yellow band, tested with Display Tester app.
gee2012 said:
The LG Nexus 5 had that a few years ago because of the glue behind the screen that was still drying. Me personaly i see no yellow band, tested with Display Tester app.
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This problem was also present on some OnePlus One
gee2012 said:
The LG Nexus 5 had that a few years ago because of the glue behind the screen that was still drying. Me personaly i see no yellow band, tested with Display Tester app.
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That was not my point,i know what the cause is, I had it on my one plus one, and oneplus 3. But you were talking about a screenshot, a screenshot will be 100% perfect, even when the screen is completely broken, you have to take a picture of the screen with another camera. A display tester app won't work either. It's all theoretical info.
OP, thanks for pointing out. I made my decision to not buy this phone if they still can't manage to do it right.
J_Dutch said:
That was not my point,i know what the cause is, I had it on my one plus one, and oneplus 3. But you were talking about a screenshot, a screenshot will be 100% perfect, even when the screen is completely broken, you have to take a picture of the screen with another camera. A display tester app won't work either. It's all theoretical info.
OP, thanks for pointing out. I made my decision to not buy this phone if they still can't manage to do it right.
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Well, i personaly have no yellow band issue and my eyesight is very good if i may say so. But good luck and enjoy your next phone, whatever it will be
gee2012 said:
Well, i personaly have no yellow band issue and my eyesight is very good if i may say so. But good luck and enjoy your next phone, whatever it will be
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Lol, nevermind.
You asked OP for a screenshot, a screenshot is useless that's all I'm saying.
And thank you, I still don't know what to buy though
Enjoy your phone also.
Im sending it back today but the process will be like a week before i get a new one.. 3 day ship 2 day inspection and then ship new one
Sent from my XT1635-02 using Tapatalk
The reason behind the Jelly effect is that OnePlus 5 has mounted the screen upside down. If you turn your phone around the jelly effect will be greatly reduced. I'm not experiencing issues with jelly effect .
https://forums.oneplus.net/threads/scrolling-issues-please-vote.556514
Turned my OP5 upside down, jelly effect is greatly reduced. My box has a date of June 12th, 2017.
Turned my Pixel XL upside down, it suddenly has a jelly effect.
This problem is almost certainly caused by OnePlus mounting the OP5 display upside down.
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Ouch
s3axel said:
Ouch
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Just a design flaw it seems like but mine's not having problems unless I'm blind lol
Kahun said:
Just a design flaw it seems like but mine's not having problems unless I'm blind lol
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What's your manufacturing date?
a lot of phones have screen mounted with flex in down position. example: last week replaced mate s glass only, flex on down area, s3 also down, no jelly effect. will be another reason, not screen position.
Totally fixes the jello. Bizarre.
how to know the manufacturing date ?
AlMaghraby said:
how to know the manufacturing date ?
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on the box
Idk i still think it's cool. :/ It adds a flavor to scrolling. It's like things are softly falling into place its a neat accent.
Can more people confirm that this jello effect happens even while in TWRP? I think it would point to a hardware rather than software issue.
BTW, it happens even in TWRP for me.
I don't have the jelly effect on my phone either. I tried very hard to recreate it and didn't notice anything. Mine was manufactured on June 10th, 2017.
xperia_c4_hater said:
I don't have the jelly effect on my phone either. I tried very hard to recreate it and didn't notice anything. Mine was manufactured on June 10th, 2017.
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Mine has it and was manufactured June 12th. Interesting.
Manufactured June 8, 2017 and I don't get the effect. have tried daily only to strain my eyes and give me a headache lol.
Can you see manufacturing date somehow on the phone? Not on the box...
ddaharu said:
What's your manufacturing date?
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Mine was 6/6 mate
Alttu said:
Can you see manufacturing date somehow on the phone? Not on the box...
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Don't think so
Well I have the annoying jello effect and it is making me motionsick, once you see it, you can't unsee it!
This gets really annoying.
I don't think this is going to be fixed in a software update.
I am going to return mine even though I still have the 15 day return window till July 11th.
Every time I see the screen I really get annoyed with that jelly effect, first I thought it was this launcher animation.
And then out of nowhere I saw some articles about this issue, that's when I decided I need to return this device.
Really sad to say this because I owned every OnePlus device except the X.
#OnePlus5ail
If it is simply because the screen is mounted upside down wouldn't everyone have this issue?
This is really weird, I don'T have a Oneplus 5 but I can confirm this on my Galaxy S7, when the screen is upside down, I can see this effect. What the hell tho, I mean why is that have to do anything with the screen's orientation?
It starts to show up after three days
Gray appears green
i opened my new edge today after purchasing yesterday,and it had green screen issue too .. called moto and was told they had numerous calls about it..this sucks cause this seemed like a decent phone especially for $200 off
MixEvo said:
i opened my new edge today after purchasing yesterday,and it had green screen issue too .. called moto and was told they had numerous calls about it..this sucks cause this seemed like a decent phone especially for $200 off
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Same here, but the green faded back out.
zoomer296 said:
Same here, but the green faded back out.
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Mine was mainly on the sides left side was real bad. Well I returned it,so sorry Motorola nice hardware that suffers with that 1st year bugs
MixEvo said:
Mine was mainly on the sides left side was real bad. Well I returned it,so sorry Motorola nice hardware that suffers with that 1st year bugs
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Right side for me. Still, just because it's faded doesn't mean it's over. I wanted to unlock the bootloader, but I can't go voiding the warrantee when I may end up needing it.
I'll probably return it and wait for the US release of the G 5G equivalent.
If all it needed was a break-in, that should've been done at the factory.
zoomer296 said:
Right side for me. Still, just because it's faded doesn't mean it's over. I wanted to unlock the bootloader, but I can't go voiding the warrantee when I may end up needing it.
I'll probably return it and wait for the US release of the G 5G equivalent.
If all it needed was a break-in, that should've been done at the factory.
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I am in the same situation. I see the green tint, but it isn't as bad as when I first turned it on.
I posted a new thread over in the Q&A with a poll about it. The moto support forums are starting to buzz with folks complaining, and the best buy reviews are starting to roll in with photos. Moto may have a slightly big problem on their hand.
Mine did the same after just 1 week, i send it to the service and they said they ordered the hardware for replacement, couldnt return the phone and get my money back
UK model (single sim) MOTP-EDGBLK - same issue.
Only apparent when the brightness is below 50%.
I received #4 replacement
This time I noticed some changes in hardware
The screen looks OK for 18 days
Nothing funny so far
I returned mine back to Amazon and bought another - after 3 days, same issue.
Gave up, got a refund and bought a Pixel 5.
Such a shame, I really liked the Moto Edge design, size and battery life. Unfortunately it seems that Motorola can't make phones, had a screen related issue on my Moto X Force a few years back too, seems like Motorola have not improved at all.
khan1989 said:
I returned mine back to Amazon and bought another - after 3 days, same issue.
Gave up, got a refund and bought a Pixel 5.
Such a shame, I really liked the Moto Edge design, size and battery life. Unfortunately it seems that Motorola can't make phones, had a screen related issue on my Moto X Force a few years back too, seems like Motorola have not improved at all.
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I assume it's difficult to have good yields due to the waterfall design. There could be a relatively high failure for this type of design.
It's funny how my 2nd Edge is exhibiting the same green tint. I was so sure I could put this behind me.
Ace42 said:
I assume it's difficult to have good yields due to the waterfall design. There could be a relatively high failure for this type of design.
It's funny how my 2nd Edge is exhibiting the same green tint. I was so sure I could put this behind me.
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The waterfall design isn't new though. Other OEMs have made similar style displays (Samsung, OPPO etc) and none then have such a high failure rate like this.
khan1989 said:
The waterfall design isn't new though. Other OEMs have made similar style displays (Samsung, OPPO etc) and none then have such a high failure rate like this.
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Whatever the source is, Moto is clearly struggling to obtain good panels. Reviews say the screen is great but they fail so easily. It's beyond strange.
Day 23 of #4 replacement unit
It's still too early to say trouble free, but compare it with the one on first post
I changed the theme to white in all apps, it's weird because the only color that appears green is grey
For_itembine said:
I changed the theme to white in all apps, it's weird because the only color that appears green is grey
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Green tint seems to come before purple streaks and double images, no? Look at reviews on best buy, green tint is the least of your worries.
Also you could use swift installer to make certain apps black. I only noticed the green tint cause I happened to have another phone next to the edge.
3 days in from bestbuy retail stock, box has a 20 october 2020 date on it. No screen issues. Of course, when I have the light theme enabled there are often situations where I can see a slight greenish/grey hue to the edge as it begins to curve. That's just optics and not at all as some of the pics I have seen. Sweet ride so far.
As of December 8th, no more purple blotches, which has shadows of the notification bar, and cutout. Hasn't happened in about 2 weeks. I did notice, with the latest build(October), that the battery drains a touch faster. Still don't know if it's curing of screen materials, or update.
Screen is still perfect after full 8 weeks