Related
I've seen a lot of people fretting about being able to RMA their nexus after unlocking/rooting/trying different ROMS & kernels. Likewise there are conversations about & guides about how to reset the device to hide the fact it has ever been unlocked. This is all an absolutely unnecessary worry.
So, to put everyone at ease I share with all XDA'rs the answer I got from Google when I asked "Hey guys, will rooting wreck my warranty?" I think you will all find this to utterly unambiguous.
Thank you for contacting Google!
Warranties and RMA are still covered *regardless* if a device was rooted.
We are not trying to prevent customers from unlocking the bootloader and installing a new operating system that allows for "rooting".
Android has always provided customers the ability to do that on Nexus devices, and encouraged other OEMs to do the same. So in that sense we are not against "rooting."
This being said, we can't guarantee full advertised/promised functionality if the source code for the Android OS has been modified as the functionality may have changed.
Click to expand...
Click to collapse
There you go folks, it's a developer's device so use it to it's full potential. This appears to be Google boilerplate so you're looking at an off-the-cuff response from some random support staffer. (I couldn't import the pretty formatting.)
Think any other brand/manufacturer would have a similar answer to the same question?
Hope this gives everyone a nice warm feeling -- and I suppose I should sign off begging you to hit the 'thanks' button. :angel:
EDIT: Just to clarify, this about Google's North American policy - it appears that they follow this throughout Europe as well, and that European law probably reinforces this. Still, it can't hurt for anyone to check with Google themselves. Also, as per the thread title, this is about Google. If your warranty is held by anyone else this info may have no relevance at all.
NotFromMountainView said:
I've...
Hope this gives everyone a nice warm feeling -- and I suppose I should sign off begging you to hit the 'thanks' button. :angel:
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Click to collapse
Is this real? I know they don't care, but would they really say it in writing? Do you have the actual email?
aooga said:
Is this real? I know they don't care, but would they really say it in writing? Do you have the actual email?
Click to expand...
Click to collapse
Yes, I just cut & pasted the actual response as I got it -- but lost the *bullet point formatting. Other than that I omitted the Dear [my name] & the rest of the boilerplate about contacting Google for any other follow-up or other questions.
I understand your question it sounds almost too good to be true.
This is fantastic. Thanks for sharing.
NotFromMountainView said:
Yes, I just cut & pasted the actual response as I got it -- but lost the *bullet point formatting. Other than that I omitted the Dear [my name] & the rest of the boilerplate about contacting Google for any other follow-up or other questions.
I understand your question it sounds almost too good to be true.
Click to expand...
Click to collapse
Cool. Good to know.
They provided us with the tools to unlock/lock our bootloader and set up a website to show us exactly how to do it. I think it couldn't be anymore obvious that they don't care that you stuck some binaries on the /system partition so you could run Titanium Backup
NotFromMountainView said:
I've seen a lot of people fretting about being able to RMA their nexus after unlocking/rooting/trying different ROMS & kernels. Likewise there are conversations about & guides about how to reset the device to hide the fact it has ever been unlocked. This is all an absolutely unnecessary worry.
So, to put everyone at ease I share with all XDA'rs the answer I got from Google when I asked "Hey guys, will rooting wreck my warranty?" I think you will all find this to utterly unambiguous.
There you go folks, it's a developer's device so use it to it's full potential. This appears to be Google boilerplate so you're looking at an off-the-cuff response from some random support staffer. (I couldn't import the pretty formatting.)
Think any other brand/manufacturer would have a similar answer to the same question?
Hope this gives everyone a nice warm feeling -- and I suppose I should sign off begging you to hit the 'thanks' button. :angel:
Click to expand...
Click to collapse
Sorry little edit. Its not advertised as a developers device. Nowhere in google's ads or their nexus page does it says "developer". I'd still be wary of RMA with root if you highly modified system apps and such.
Sent from my Nexus 5 using xda app-developers app
monkeypaws said:
Sorry little edit. Its not advertised as a developers device. Nowhere in google's ads or their nexus page does it says "developer". I'd still be wary of RMA with root if you highly modified system apps and such.
Sent from my Nexus 5 using xda app-developers app
Click to expand...
Click to collapse
It never hurts to be wary. And it anyone managed to overclock the device so astronomically that it burst into flames there may be some pushback from Google. But the email is, as I said, unambiguous.
As to the suggested edit, I never said anything about advertising, but certainly you can tap 7 times and be rewarded with "Congratulations, you are now a developer!" That, as well as well as crachel's point seem to weigh towards it being referred to as a developer's device -- at least casually.
yup. ive always told people that if its a hardware issue, google will rma it, even if its rooted. but if its a software issue, most likely they wont. google themselves looked for a way to give us the means to unlock our bootloaders, and fastboot oem unlock is the gift they gave us with the nexus one
i myself have sent in devices that are still rooted, with custom roms, to get rma'd. google never gave me issue.
simms22 said:
yup. ive always told people that if its a hardware issue, google will rma it, even if its rooted. but if its a software issue, most likely they wont. google themselves looked for a way to give us the means to unlock our bootloaders, and fastboot oem unlock is the gift they gave us with the nexus one
i myself have sent in devices that are still rooted, with custom roms, to get rma'd. google never gave me issue.
Click to expand...
Click to collapse
simms22: My guess is that if there's any question of the problem actually being a custom OS issue just re-flash/reset to stock & any remaining hardware issues will be dealt with by Google. My key point was that nobody need worry about resetting any flag that it had been unlocked at some point. From your experience & what they've said and done I think it would take some phenomenally destructive code before they'd even raise the issue.
NotFromMountainView said:
simms22: My guess is that if there's any question of the problem actually being a custom OS issue just re-flash/reset to stock & any remaining hardware issues will be dealt with by Google. My key point was that nobody need worry about resetting any flag that it had been unlocked at some point. From your experience & what they've said and done I think it would take some phenomenally destructive code before they'd even raise the issue.
Click to expand...
Click to collapse
when the nexus one just came out, there was a big name google developer that stopped in xda and helped us out every once in a while. i wish i could remember his name. sometimes we even got "leaked" code directly from google. that would never have happened if google cared that we had root.
simms22 said:
when the nexus one just came out, there was a big name google developer that stopped in xda and helped us out every once in a while. i wish i could remember his name. sometimes we even got "leaked" code directly from google. that would never have happened if google cared that we had root.
Click to expand...
Click to collapse
That is just great! And just one more reason that I find it really hard to become overwrought over rattling buttons.
An obvious extension of this is that on support calls (or email) one can mention root/kernel/ROM without fear. Heck, Google might even want to know how mods perform.
But this is till the time we can RMA it which google is handling but when our warranty will expire we will have take it to Lg service center and I doubt that they will also give the same reply.
Policies for both of them must be different.
LG will most likely not be so understanding regarding rooting in country`s where there you can`t buy a Nexus in the Play store but in a shop.
gee2012 said:
LG will most likely not be so understanding regarding rooting in country`s where there you can`t buy a Nexus in the Play store but in a shop.
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Click to collapse
LG wont be understanding, period. Its only google that will except rooted devices.
If you bought another/extended warranty from your carrier or if your carrier import and service your phone then I think you have to keep hands in yr pockets they may not have a user friendly policy as Google's seems to ...
simms22 said:
LG wont be understanding, period. Its only google that will except rooted devices.
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Click to collapse
What do you think could be the reason Google doesn`t offer Nexus devices in all country`s instead of in selected country`s only?
Besides the obvious $$ reason for LG making more money
gee2012 said:
What do you think could be the reason Google doesn`t offer Nexus devices in all country`s instead of selected country`s only?
Click to expand...
Click to collapse
there could be many, most likely legal though. maybe even something with taxes or the currency being used in that country.
Hi,
I asked too about root, unlocked bootloader/custom rom (custom Android Kit-Kat software) and warranty LG/Google, the French support is light and evasive (even if I detailed all the points):
Google traduction D):
Thank you for contacting the Google team about your Nexus 5. My name is and I'm Rozenn your contact today.
I understand your desire to rooter your phone because it is of course one of the benefits of owning the Nexus 5 and the android system.
However, if you need to claim warranty, we will ask you to return the phone to the Android version of Kitkat.
Also, be aware that we can not guarantee the functionality of the device if it is Roote.
If your phone is a concern and you need to claim warranty, from the moment he received no trace of shock or been in contact with water, simply contact us. If we can not resolve your concern, we will offer you an exchange. Your product is guaranteed for 2 years.
Click to expand...
Click to collapse
But the general idea seems the same as the reply from Google in the OP, less detailed.
viking37 said:
Hi,
I asked too about root, unlocked bootloader/custom rom (custom Android Kit-Kat software) and warranty LG/Google, the French support is light and evasive (even if I detailed all the points
Click to expand...
Click to collapse
If I'm not mistaken there's an European law about that. Basically if we have bought a device in Europe the manufacturer must repare our device even if the software has been modified. (Instruction no. 1999/44/CE of E.U.)
I'm*not sure this question belongs here but I can't seem to find any accurate information on how to change the hotword, "OK Google" to something else. I remember on my old M8 I could change it to whatever I wanted and that wasn't even rooted. If this is possible, I would really appreciate if anyone could point me in the right direction. Thanks a lot all
Sent from my Nexus 6 using XDA Forums Pro.
Stock Android doesn't have that option.
I've taught my phone to listen for "OK Nexus". now there's no option for that, but if you try very carefully when training it to listen for OK google, it should work.
PLEASE HELP ME! my phone is "rooted" with 3 third-party apps my BF installed!
I noticed that my nexus 6 was acting funny, and since my boyfriend purchased this phone for me- he set the entire thing up. The day it arrived, he plugged my phone into his laptop and started typing away at what looked like a black screen and a boxy white font with a bunch of rom codes etc(at this point, i was totally clueless and oblivious to what he was doing)...
Then, he would sporadically bring up specific texts that i had sent, and at times would randomly pinpoint specific addresses and times and asked me about them(mind you, they were my friends homes) which left me to wonder "how the hell did he even know about that text or specific location unless my phone is hacked??"
so, i took my phone to a specialist who confirmed that my phone was rooted with a custom ROM along with 3 third-party apps "kernel adiutor", "pure nexus", and "xda labs".
Once i called tech support for my phone, they said they couldn't help me because they're third party apps that are not legal to use in the first place.
long story short, his mom confirmed recently that he in fact has my phone hacked. can somebody please give me insight on the apps he installed and the purpose they serve?? what kind of access/capabilities does he have now that my phone is rooted even if i restore my phone???
Kernel Auditor Xda labs and pure nexus are not phone hacking apps Xda lab is app by xda community and Kernel Auditor is for tweaking the kernel and i think Pure Nexus is a Custom Rom for the Nexus
If you want to get rid of this you can ask service centre to flash Stock Rom of Nexus phone
Sent from my SM-A9000 using XDA-Developers mobile app
Download a factory image from here: https://developers.google.com/android/nexus/images
Follow the instructions on the webpage. Doing this will wipe your phone and put it back to 100% stock.
Also lol @ this:
vneedshelpASAP said:
Once i called tech support for my phone, they said they couldn't help me because they're third party apps that are not legal to use in the first place.
Click to expand...
Click to collapse
You have a very *very* serious problem.
As khanboyz007 says, the apps you mention are entirely pukka, totally normal, nothing suspicious.
But...
If you can't trust your boyfriend so much that you have to post for help from anonymous strangers, then your problem is far deeper than your Nexus 6. From the technical side of your description, he's done nothing at all wrong, but from reading between the lines you don't trust him, and *that's* a dealbreaker.
Why are you asking us instead of him? Give him a chance to explain. Maybe there's nothing more sinister than you (clearly without any technical knowledge... sorry...) don't have your phone password-protected and he's just looked at your texts - in itself a breach of trust, but still not justifying posting in a public forum to strangers.
dahawthorne said:
You have a very *very* serious problem.
As khanboyz007 says, the apps you mention are entirely pukka, totally normal, nothing suspicious.
But...
If you can't trust your boyfriend so much that you have to post for help from anonymous strangers, then your problem is far deeper than your Nexus 6. From the technical side of your description, he's done nothing at all wrong, but from reading between the lines you don't trust him, and *that's* a dealbreaker.
Why are you asking us instead of him? Give him a chance to explain. Maybe there's nothing more sinister than you (clearly without any technical knowledge... sorry...) don't have your phone password-protected and he's just looked at your texts - in itself a breach of trust, but still not justifying posting in a public forum to strangers.
Click to expand...
Click to collapse
I wouldnt say that at all. If he can tell where she has been and what text she is sending then he installed one of the many monitor apps onto her phone which is illegal.
My advise would be to completely wipe your device. Flash a stock rom and dont let him touch your device.
As for your personal life no one can or has any right to say anything about that. Do what you think is best.
If he knows the locations you've been at its possible he has your google+ share location set where it's shared with him. Or possibly he had set up an email for you on it and is signing into it to track your location. As far as the apps you mentioned they are %100 percent legal, most carrier don't know anything about rooting or custom Roms and will not give you adequate advice. But as they said, you can just flash the stock image, make your own Gmail to sign in or make sure to change your Gmail password. After you do make sure that that you put a password on your device that he doesn't know.
"then he installed one of the many monitor apps onto her phone"
Isn't that what I said...? No trust. This isn't in any way a technical question - it's about their relationship.
And since I've seen your many posts here over the years I know you've got a fair amount of life experience, in which case I can assume that you know of Occam's Razor - the simplest explanation is likely to be the correct one, and the simplest explanation here is not that he's installed a monitoring app but is simply looking at the phone. I stand by my comments.
"no one can or has any right to say anything about that"
Yes, I agree, it would be none of my business - *if* she hadn't asked for my advice (as well as yours).
If she has so little trust in her partner, and has asked for advice (technical or otherwise), then the answer has to be "Look very carefully at your relationship".
(P.S. To avoid the inevitable "sexist" comments, yes, I've assumed it's a female poster, but I'm aware that there are alternatives).
To be honest I think it might be a moot point as he is most likely part of this forum and has seen this post.
Then he's got the message...
Or this is just a prank. Like I'm getting private messages from people who haven't even posted yet to fix their phones.
istperson said:
Or this is just a prank.
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Click to collapse
Yes, that same thought had occurred to me. I give the benefit of the doubt unless there's a clear sign that it's a joke, and this one does come close to the edge...
A lot of effort for a not-funny joke though. It would be good if the OP provides some feedback - I do get very fed up with people asking for advice, which is given maybe by half a dozen people who have taken the time and trouble to provide it, only for the OP to vanish into the ether without so much as a "thank you" button press.
Step one, flash the phone back to stock using the links provided eariler posts.
Step two, dump the loser - he is too controlling, and this will never change...
Now that the personal advice has been given, let's bring this thread back to troubleshooting device issues, not relationship issues . Thanks for your cooperation.
vneedshelpASAP said:
.... my boyfriend purchased this phone for me- he set the entire thing up.
Click to expand...
Click to collapse
Your friend has set up your phone the same way as he should do for himself.
There nothing wrong with rooting and the apps you mentioned.
My idea is that ask him very friendly to flash the latest official stock Rom.
Tell him that you prefer the official rom of Google.
Because you want official support when there is something wrong. And you don't need root acces because you only use 'normal' apps.
As everything there are disadvantages.
A rooted phone allows you to install layers. That makes it possible to choose dark themes. And that's important when you need a better battery life.
I Bet he's using Cerberus. Go into your settings>apps, select to include system apps. You'll be looking for a app name: system framework. If you see this He is tracking you using Ceberus, . This app/service is pretty awesome. I was able to track my phone down, see the texts sent, turn the mic on and listen to where my phone was at. .
Like everyone said flash a new rom. clean slate. Then dump dude, there should be no need for that crap.
Here's the link: https://play.google.com/store/apps/details?id=com.lsdroid.cerberus&hl=en
vneedshelpASAP said:
I noticed that my nexus 6 was acting funny, and since my boyfriend purchased this phone for me- he set the entire thing up. The day it arrived, he plugged my phone into his laptop and started typing away at what looked like a black screen and a boxy white font with a bunch of rom codes etc(at this point, i was totally clueless and oblivious to what he was doing)...
Then, he would sporadically bring up specific texts that i had sent, and at times would randomly pinpoint specific addresses and times and asked me about them(mind you, they were my friends homes) which left me to wonder "how the hell did he even know about that text or specific location unless my phone is hacked??"
so, i took my phone to a specialist who confirmed that my phone was rooted with a custom ROM along with 3 third-party apps "kernel adiutor", "pure nexus", and "xda labs".
Once i called tech support for my phone, they said they couldn't help me because they're third party apps that are not legal to use in the first place.
long story short, his mom confirmed recently that he in fact has my phone hacked. can somebody please give me insight on the apps he installed and the purpose they serve?? what kind of access/capabilities does he have now that my phone is rooted even if i restore my phone???
Click to expand...
Click to collapse
to me, a "specialist", it sounds like he did you a favor, by rooting your device, and adding apps that you will need to control your own phone. your "own" i say because otherwise you are just using someone elses device, that you happened to pay for with your money. so, instead of posting a pissy thread, id do a little more research on how to control your own phone, and then tell him thank you.
oh, btw, just because the apps arent from the play store, it does not make them illegal to use, at all. you can use whatever app you want, from wherever you want, LEGALLY.
I'm coming round to istperson's point of view - this thread is beginning to look more and more like an elaborate pointless hoax, and not a very funny one.
There are far too many of these threads where people ask a question and then disappear without the courtesy of a sign-off or even a "thank you". Very discouraging, and makes me less keen on spending my time here trying to help timewasting ingrates...
I'm gonna close this thread for now. If the OP has anything else to add they can contact me again to reopen it.
Not all apps are legal. It really depends on where you are living. As an example. Things like keyloggers, call recorders (depending on local laws) screen recorders and things of this nature are completely legal in some countries like China, while being completely illegal in other places in the world.
Also installing tracking software of any kind on someone's device is also illegal.
We have to remember that many people search for help on something, reg to the forum to get the answer and dont come back until they have another issue. This is becoming far more common as of late.
Majority of the time I run my phone in medi power saving mode. It adds a few extra hours of SOT. I do have the option of toggling it on/off Everytime, but it gets old really fast since I am in and out of the car all day.
Up until the Android 10 update I never had any issues with my AA headunit using Waze or maps with the phone screen off.
At first the dot will just hover in the location that the screen went dark.
I went into the app settings and disabled Waze from going to sleep in the background.
It now instead will show my progress as I drive, but the compass seems not to be working since the map doesn't update any turns.
Is there some other supporting app that I need to stop from dozing to enable Waze?
What did samsung suggest when contacted for support with your device?
marchnz said:
What did samsung suggest when contacted for support with your device?
Click to expand...
Click to collapse
I'm sure the low wage Philippines call center employees have more knowledge then the XDA community [emoji849]
mellofello808 said:
I'm sure the low wage Philippines call center employees have more knowledge then the XDA community [emoji849]
Click to expand...
Click to collapse
Could it be that Samsung aren't even aware of a bug that could be resolved, because you haven't reported it to Samsung via a ticket and potentially helping alot of people with the same problem, if Samsung release a bug fix via update or issue a knowledge article to their "low wage Philippines call center'" .
But you just want the xda community to help you, right.
marchnz said:
Could it be that Samsung aren't even aware of a bug that could be resolved, because you haven't reported it to Samsung via a ticket and potentially helping alot of people with the same problem, if Samsung release a bug fix via update or issue a knowledge article to their "low wage Philippines call center'" .
But you just want the xda community to help you, right.
Click to expand...
Click to collapse
Or instead of being pedantic people could Google the keywords in this thread, and perhaps find constructive suggestions on how to fix it themselves. Just as they do with myriad other niche issues they have.
Instead they will find your condescending input.
mellofello808 said:
Or instead of being pedantic people could Google the keywords in this thread, and perhaps find constructive suggestions on how to fix it themselves. Just as they do with myriad other niche issues they have.
Instead they will find your condescending input.
Click to expand...
Click to collapse
Perspective, isn't it. It also assumes multiple people have the same issue as you. Which variant (why assume there is only one) of Note 10+, OS release/ version, versions of Waze, etc.
What else has been considered to resolve the issue?
What do the developers/official support of these devices and applications suggest, because without approaching the proper channels, the assumption made is some one in the xda community will know about your obscure issue as you put it.
Details and effort will probably get your result, but that's just my suggestion.
Hello
I've recently bought a Pixel 7, very glad to have it.
I'm planning to root it in order to have access to native call recording.
Which would be the better option ?
1- Skavalex with root with premium version
2- BCR mod with Magisk module,
3- Google dialer mod with Magisk module
Thanks for the feed back
They all work well, but in my opinion SKVALEX is the best
BCR is the correct way to go on this.
skavalex is closed source and from a nobody developer, therefore you don't know "what else" it might be doing, and there is nobody to hold to account if something terrible happens.
Gooble dialer mod is good (a) if you actually use gooble dialer, and (b) if you don't mind manually pressing a button to start recording.
96carboard said:
BCR is the correct way to go on this.
skavalex is closed source and from a nobody developer, therefore you don't know "what else" it might be doing, and there is nobody to hold to account if something terrible happens.
Gooble dialer mod is good (a) if you actually use gooble dialer, and (b) if you don't mind manually pressing a button to start recording.
Click to expand...
Click to collapse
Is there a manual or tutorial to install it?
thank you !
danicosas said:
Is there a manual or tutorial to install it?
thank you !
Click to expand...
Click to collapse
You can simply follow the instructions under 'Usage' from the GitHub page.
GitHub - chenxiaolong/BCR: A Basic Call Recorder for rooted Android devices
A Basic Call Recorder for rooted Android devices. Contribute to chenxiaolong/BCR development by creating an account on GitHub.
github.com
96carboard said:
BCR is the correct way to go on this.
skavalex is closed source and from a nobody developer, therefore you don't know "what else" it might be doing, and there is nobody to hold to account if something terrible happens.
Gooble dialer mod is good (a) if you actually use gooble dialer, and (b) if you don't mind manually pressing a button to start recording.
Click to expand...
Click to collapse
Wow... Skavalex is actually a developer who has been updating his app for well over a decade and is very quick to respond with help when contacted. When I first started using his app back in the Froyo/GB android days his thread here on XDA was very active for his app. Paid the 9.99 for the app back in 2008 and even donated several times on top of it for all use I get out of it. I know I am not the only person here on this forum who uses his app and hate to see someone bad mouth a very good dev.
+1 for Skavalex
enettrek said:
Wow... Skavalex is actually a developer who has been updating his app for well over a decade and is very quick to respond with help when contacted. When I first started using his app back in the Froyo/GB android days his thread here on XDA was very active for his app. Paid the 9.99 for the app back in 2008 and even donated several times on top of it for all use I get out of it. I know I am not the only person here on this forum who uses his app and hate to see someone bad mouth a very good dev.
Click to expand...
Click to collapse
You can do whatever you like, but closed source software cannot be proven safe and therefore should not be trusted.
96carboard said:
You can do whatever you like, but closed source software cannot be proven safe and therefore should not be trusted.
Click to expand...
Click to collapse
I guess everyone here who's not on linux on their PC's should be uninstalling Windows and MACOS based on your logic. @skvalex is a trusted developer of the XDA community and a member 8 years longer than you. Coming and flaming on a dedicated community dev for having closed source for an app with awesome premium features that aren't found in other apps, that actually listens to it's users for adding new features. He could've changed the premium app cost or even worse, started charging annually for updates as so many other apps have done. If you're worried about an app being open or closed source, why not just pay $30 a month and get Ooma Office which comes with call recordings. I did that recently as I don't have phones I can root currently.
Closed source apps that have a license to use, aren't bad. The reason you have a closed source app is so people can't just pirate your work.
I had Skvalex on my previous phones, I bought the license many years ago.
Tried to make it work on my P7 as well, but I couldn't. I gave it all the permissions and settings it wanted but still had no sound in the recordings.
Is it because I have no root on this phone? Or should it work without root as well?
Btw now I use the Cube ACR and it works great so far.
This past weekend I installed LineageOS 20 on my recent P7.
One of the reasons why I installed LineageOS was for the native recording of calls, something very important to me and that I missed from my Xiaomi phones with xiaomi.eu rom. However, do you know if there is a way that it can be set to record all calls BY DEFAULT? Currently you have to activate it in each call you make with the phone.
enettrek said:
I guess everyone here who's not on linux on their PC's should be uninstalling Windows and MACOS based on your logic. @skvalex is a trusted developer of the XDA community and a member 8 years longer than you.
Click to expand...
Click to collapse
Hmm, yeah. Delete the ms/apple crap. Couldn't agree more.
As for "longer than me"... you have no idea who I am, where I've been, what I've done. Same as any other random handle you find on any web forum. Doesn't matter how long that handle has been in use, you don't know who they are, what they've done, who they work for.
@atillaahun yes, you'll have to root your phone - "thanks" to the google. Anyway, + for Skvalex's Call Recorder.