Huawei P20Pro Cloud problems - Huawei P20 Pro Questions & Answers

Hi!
I have a Huawei P20Pro. Region: Romania - EU.
From the moment I've purchased the device the Huawei Cloud didn't worked for me. I have an account, I can log in but the "cloud" doesn't make any back-up. When I tried to make manual back-up it took over 8 hours and nothing happend. It take aprox 10 minutes to show the available storage although is the same initial 5 GB. I've tried the hard reset, resetting network settings. I've disabled the back-up of Gallery to save space and time and nothing hapens.
After a month of daily use the cloud of my Huawei is empty. I couldn't make any back-up.
Thanks guys!

Sal. Also from România, had the same problem. Now I am in vacation in Cyprus, and the cloud backup works well. I think Huawei cloud has some problems with IP classes from Romania. It shouldn't be the case, because H cloud is available in our country, just like hicare, but that is the situation so far...
Sent from my CLT-L29 using Tapatalk

eangel said:
Sal. Also from România, had the same problem. Now I am in vacation in Cyprus, and the cloud backup works well. I think Huawei cloud has some problems with IP classes from Romania. It shouldn't be the case, because H cloud is available in our country, just like hicare, but that is the situation so far...
Sent from my CLT-L29 using Tapatalk
Click to expand...
Click to collapse
Hi!
The strange part is that a friend of mine also from Romania who has Huawei P10 is very happy with the cloud. It works for him.
I also tried on my wife's P20Pro and also didn't worked!
Tanks!

It does not work for me either . It says last update: 5.8.2018, when I do it based on the description, i.e. connect to wifi, put it on charger and turn off screen, it does nothing.
When I hit "backup" manually, it starts backing up Messages and then ends (crashes). I am from Slovakia (if the location matters)

pietroSV said:
It does not work for me either . It says last update: 5.8.2018, when I do it based on the description, i.e. connect to wifi, put it on charger and turn off screen, it does nothing.
When I hit "backup" manually, it starts backing up Messages and then ends (crashes). I am from Slovakia (if the location matters)
Click to expand...
Click to collapse
Hi!
My problems are solved! Suddenly! Without my intervention. One day, out of nowhere my P20 Pro starts to back up. And it worked! Actually before trying with this forum I spent a lot of time with the costumer support. They told me to reset my device, to reset my wi-fi settings etc. I think that they also provide Huawei with some informations. And now Huawei cloud it's working!
Have a nice day

adidnb said:
Hi!
My problems are solved! Suddenly! Without my intervention. One day, out of nowhere my P20 Pro starts to back up. And it worked! Actually before trying with this forum I spent a lot of time with the costumer support. They told me to reset my device, to reset my wi-fi settings etc. I think that they also provide Huawei with some informations. And now Huawei cloud it's working!
Have a nice day
Click to expand...
Click to collapse
Thank you for information. Will give a try when I'm on wifi

Still nothing. I logged out and logged back in, without any success.

Related

[Q] Milestone X720 problem with network.

I've purchased a Milestone X720 for my wife, but I found the internal WiFi to work erratically at best.
It seems like it has no problem connecting to Google.com webpage (also it can sync mails and contacts), but when trying to access any other webpages (bbc.co.uk, espn.com, etc.) using the browser, it's always timing out. I know it's not a problem with my WiFi / internal network / router /internet connection, because I can navigate just fine using my HTC Desire or home laptops.
It worked for a while yesterday afternoon, then this morning wasn't able to connect to any website.
The wifi connection is using DHCP, and it shows a correct internal IP address and an excellent signal level. I don't think there's much more things I can tweak in the phone configuration, or isn't there?
Maybe it is a defective phone? Did someone experienced something like this? Should I return it and exchange it for a new one?
I'd appreciate any help.
Alex.
Actually, I've been having problems with my wifi. My wifi will stop working on any webpage at seemingly random intervals (I used to think it was when it went into sleep, but it happens when it's not in sleep now also). Eventually after restarting wifi so many times it'll glitch up and I have to restart the phone.
Providing your phone's stock (as in you haven't rooted it or the like) I'd recommend going to your carrier about the problem.
EDIT: I just checked through the posts on this board and some guy was having another problem with his wifi (different from both of ours though), he suggested getting WifiPowerSavingOff off the market, I'll try it and tell you if it fixes my problem. The only problem is it requires root access, I don't even know if it will fix your problem so you're better off sending the phone back (especially since rooting voids your warrenty). One other thing you could try is just a factory reset, it sounds like a software problem so that might work wonders, you might have to reactivate your phone afterwards though.
Well, thank you for your response.
WiFi was working OK when I came back from work, but is not working now.
The phone is unbranded unlocked, so I'll probably have to talk to the seller.
I tried to see if there was an update from Motorola, but every time I go to the System Updates it says that it is unable to connect to the server, so there's probably no available update for this phone yet.
lovecraft said:
Well, thank you for your response.
WiFi was working OK when I came back from work, but is not working now.
The phone is unbranded unlocked, so I'll probably have to talk to the seller.
I tried to see if there was an update from Motorola, but every time I go to the System Updates it says that it is unable to connect to the server, so there's probably no available update for this phone yet.
Click to expand...
Click to collapse
If it's unlocked OTA updates (updating through the settings) are probably disabled, because installing OTA updates will make you lose root (I'm assuming your phone also is rooted if it was unlocked by the seller). do you know what baseband your using right now? Also, have you installed rom manager or anything that can make nandroid backups?
I might be wrong, but I don't think it's rooted, I think it's just the way it's sold, SIM free and unlocked from factory, not by the seller.
Baseband is 3GSMEPU91A_U_91.07.56I
Well if you wanna double check, just look to see if a superuser permissions app is installed (if you don't find one it's not rooted), I never knew they sold them unlocked (although I'm in the US... so I doubt they do here). All I can say is to try a factory reset then, if that doesn't work then talk to the seller. It sounds like more of a software problem since Google works.
In the end it seems there is some kind of incompatibility between the phone and my WiFi router (a Belkin G). Yesterday I managed to borrow another WiFi router (Netgear) and it works flawlessly when connected to this AP.
I will keep testing during the weekend but I'm pretty sure this was the cause.
Thanks Shiny for your help.
Hi. I picked up a milestone via Ebay two days ago and had similar wi-fi issues. After reading a number of forums I discovered that the problem lay with my router - Siemans Gigaset SE587 (Tiscali). The wireless channel or regulatory domain was set to auto channel 1. I think this confuses the phone so with the help of the router manual I disabled auto and reset it to channel 13.
Wi-fi works flawlessly now and it hasn't affected my other devices. The link below might help.

Too much 3G traffic

Hello all,
This might be a very newbie and stupid question, but please help me!
I have bought a Samsung Galaxy S from Vodafone Romania just a few days ago with a 1 GB data plan. Every thing worked perfectly (traffic was low and fast, some 30MB of download + upload in the last days) but this morning.... surprise 1.7 GB of traffic downloaded overnight (checked my My Vodafone online account and there it was: some 900 MB at around 2 am and another hundreds MB at 5 am). I was sleeping, the telephone was beside me at all time, no one else in the house etc.
Here is a list of apps which were installed on the device:
Best Matrix Live Wallpaper by yu xin
Angry birds
BATstat battery widget by martin eder
google goggles
magic tg tracker by shalafi
Moxier world
weather bug
es file explorer
notification notes by blee tech
vr tunnel lite live
ghost commander
data counter widget
mtg pedia
earth live wallpaper + map packs
star wars live wallpaper
barcode scanenr
yahoo messenger
star wars light saber
remote rdp lite
kindle
android manager wifi
Has anyone encountered this situation before? Can any of these apps cause such traffic?
I have wifi at home, the wifi on the device is enabled when I am at home (and so it was the night before). All I did was download Angry Birds and just played a few levels for fun and then went to sleep.
Could some have used the Wireless AP option, could someone tether to the device without my permission, wirelessly?
Maybe the bluetooth was on; could some have used it without a pin or without me accepting the connection?
I have talked to vodafone support and they say they will know only 4 days after the beginning of the monthly plan (which is on the 2nd, making this possible only on the 6th). Could they check then, the iport that my device was connecting to? Maybe in this way I could identify the application.
Please HELP!
Best regards,
T.
I note you have Data Counter Widget installed.
Have you checked the downloaded amount showing in that App against what your online Vodaphone account is saying?
If there is a discrepancy you will at least know the data has not come from your phone but an outside source.
Looking at your Apps I can't see anything that would generate that kind of figure.
Have you checked to see if there was a Vodaphone update?
- The data from VDF seems very similar to the one reported by the traffic counter;
- Having restarted the phone, I don't think that this was an update: I remember checking the about phone screen before restarting it and there was the old info.
Still... 1.7 GB update?
Thanks for the quick respone,
T.
TAelyn said:
- The data from VDF seems very similar to the one reported by the traffic counter;
- Having restarted the phone, I don't think that this was an update: I remember checking the about phone screen before restarting it and there was the old info.
Still... 1.7 GB update?
Thanks for the quick respone,
T.
Click to expand...
Click to collapse
Well, apart from update files or other items from Voda I can't see anything that should generate such a high volume of traffic... It doesn't make sense!
You may want to ask Voda if they have issued any large files or can explain the traffic.
Other than that you have the time it happened, you could try going through a file explorer (Astro is my choice) and checking the date/time/size stamp to see if anything correlates.
The only apps that could use data are yahoo messenger and remote rdp lite but so much in a night .... Have you installed an app the day before the huge download ?? Or used one that you don't use a lot ??
On Saturday I only installed ES file explorer and angry birds.
I have talked this morning to Vodafone support and they have listed a request to their technical team with a 72 hours deadline. So I'll call them again on Wednesday and see what's going on.
The guy from Vodafone told me that it is really strange as others who have complained about a similar problem had their traffic spanned over a whole month (and that was pretty obvious...) but in my case everything was downloaded in 2 bursts.
I'll just have to wait and see what happens...
T.
cause you are form Romania , big hi for you and all Romanians .i think the problem if u have Froyo.
is in Froyo it self .it is really not a problem . put in Froyo there is option that save your data(application data) automatically and when ever u reinstall an application all the data and sittings will be restored .and u can guess how much data is there .
u can disable this feature by going to sitting and then go to privacy and u can disable backing data .
Thanks for the idea, but the problem is I don't have Froyo (yet! ). But I'll be careful once I update my device to Froyo.
TAelyn said:
Thanks for the idea, but the problem is I don't have Froyo (yet! ). But I'll be careful once I update my device to Froyo.
Click to expand...
Click to collapse
Note.. what the poster is forgetting is this is direct downloaded material which is seen on the Vodaphone Online server not just on the Phone.
Publicly contactable IP address?
Hi there,
If you aren't using a proxy server via your cellular provider(IE a WAP apn setup with proxy), you have probably received a public IP address on your phone.
What could have happened is that someone somewhere(or a server) has been shunting data at your public IP address over night which would explain the data usage. The data doesn't need to be initiated by any program on your phone, only that you are contactable on the Internet.
I personally use a program called Droid Wall(Firewall for Android) which drops unrequested packets of data from the public Internet side. It also allows you to specifiy which installed programs on your phone may or may not use your cellular connection, or your Wifi connection.
I generally use Droid wall to refuse internet 3G and Wireless access to programs which I know shouldn't require it, such as games
If you aren't using your providers Wap Proxy server and you are still getting this significant data usage, I would recommend changing over to it from the normal Internet APN you are currently using.
Hi,
Thanks for the info. While I wait for Vodafone to research my problem, I'll give the firewall a try.
Sent from my GT-I9000 using XDA App
TAelyn said:
Hi,
Thanks for the info. While I wait for Vodafone to research my problem, I'll give the firewall a try.
Sent from my GT-I9000 using XDA App
Click to expand...
Click to collapse
Sorry I should have mentioned that you also need to have root access as well for Droid wall
Thanks! I found the app on the Market and the rooted part was clearly typed into the title . I'll give it a try later today.
Sent from my GT-I9000 using XDA App

Google account restored apps but not other settings

Hi all.
Yesterday I got my new OP3t to replace my S6 duos. As always I choose the restore option at the beginning of new phone configuration in order to restore apps and, mainly, to restore my saved Wi-Fi's. This days wifi passwords are a must
However, for the first time, the OP3t inicial config failed, then it started again, more than an hour on "adding finishing touches" and at the end no wifi configuration restored.
I did more than 20 attempts to restore, with factory reset, choosing different backup dates (and even different phones), but with the same result.
I also tried 3 different stock roms from OP3t download site.
Anyone with the same experience? Is there a way to force the restore after initial setup?
blue99_ said:
Hi all.
Yesterday I got my new OP3t to replace my S6 duos. As always I choose the restore option at the beginning of new phone configuration in order to restore apps and, mainly, to restore my saved Wi-Fi's. This days wifi passwords are a must
However, for the first time, the OP3t inicial config failed, then it started again, more than an hour on "adding finishing touches" and at the end no wifi configuration restored.
I did more than 20 attempts to restore, with factory reset, choosing different backup dates (and even different phones), but with the same result.
I also tried 3 different stock roms from OP3t download site.
Anyone with the same experience? Is there a way to force the restore after initial setup?
Click to expand...
Click to collapse
Are you joking mate??? 20 attempts you even reset a brand new device like 3x and all this crap for a feature that OnePlus does not have? Hey somethings are built into Samsung phones sorry . I know it sucks I miss somethings too but it's ok I always start fresh on a new device after all it is your NEW phone why have it set up like the old??
Sent from my ONEPLUS A3000 using Tapatalk
Hi Nano,
I don't think that's true. I already did this on a LG G5, on my Nexus 7, and other phones. The wifi passwords are stored on the google account (in google drive - I even can see the backup that says "settings, wifi passwords and others"). One time i even got the wallpaper from my old phone, but the wifis not.
When you setup yours, the setup process run smoothly? I had some issues, like the phone restart during the process (and started it again).
nano303 said:
Are you joking mate??? 20 attempts you even reset a brand new device like 3x and all this crap for a feature that OnePlus does not have? Hey somethings are built into Samsung phones sorry . I know it sucks I miss somethings too but it's ok I always start fresh on a new device after all it is your NEW phone why have it set up like the old??
Sent from my ONEPLUS A3000 using Tapatalk
Click to expand...
Click to collapse
Hi Nano,
I don't think that's true. I already did this on a LG G5, on my Nexus 7, and other phones. The wifi passwords are stored on the google account (in google drive - I even can see the backup that says "settings, wifi passwords and others"). One time i even got the wallpaper from my old phone, but the wifis not.
When you setup yours, the setup process run smoothly? I had some issues, like the phone restart during the process (and started it again).
blue99_ said:
Hi Nano,
I don't think that's true. I already did this on a LG G5, on my Nexus 7, and other phones. The wifi passwords are stored on the google account (in google drive - I even can see the backup that says "settings, wifi passwords and others"). One time i even got the wallpaper from my old phone, but the wifis not.
When you setup yours, the setup process run smoothly? I had some issues, like the phone restart during the process (and started it again).
Click to expand...
Click to collapse
I do remember that happening but since I decided not to restore anything and just log in normally. I still have my wifi password saved
Sent from my ONEPLUS A3000 using Tapatalk
blue99_ said:
Hi all.
Yesterday I got my new OP3t to replace my S6 duos. As always I choose the restore option at the beginning of new phone configuration in order to restore apps and, mainly, to restore my saved Wi-Fi's. This days wifi passwords are a must
However, for the first time, the OP3t inicial config failed, then it started again, more than an hour on "adding finishing touches" and at the end no wifi configuration restored.
I did more than 20 attempts to restore, with factory reset, choosing different backup dates (and even different phones), but with the same result.
I also tried 3 different stock roms from OP3t download site.
Anyone with the same experience? Is there a way to force the restore after initial setup?
Click to expand...
Click to collapse
Hello, this function worked for me. Last time i did a factory reset, i've synced my contacts, wifi pass, etc with the phone. There must be an option for you to do that too. It even restored the wallpaper and the shortcuts on homescreen
smilirulz said:
Hello, this function worked for me. Last time i did a factory reset, i've synced my contacts, wifi pass, etc with the phone. There must be an option for you to do that too. It even restored the wallpaper and the shortcuts on homescreen
Click to expand...
Click to collapse
well, today I tryed again, with a different OS version, and it almost worked. No issues on the setup process, the apps were downloaded (a bit slower but ok), the wallpaper and desktop icons, apps config... everything ok... but no wifi passwords ... the most important thing is missing.
Having the same thing here... Trying to restore data and apps from the Google backup of my S7 Edge, but it won't finish the process. I've had it hang at the final "just a sec", and I've had it reboot in the middle. I reflashed the official 4.0.3 OS (came out of the box with 3.5.4), so the core Android OS versions match between the new 3t and the S7e (both 7.0). About to just give up and set it up from scratch, but that's a real PITA given that I've never had to do that from any other phone. (I've chosen to do it in some cases, but I've never been forced to do so.)
bassoprofundo said:
Having the same thing here... Trying to restore data and apps from the Google backup of my S7 Edge, but it won't finish the process. I've had it hang at the final "just a sec", and I've had it reboot in the middle. I reflashed the official 4.0.3 OS (came out of the box with 3.5.4), so the core Android OS versions match between the new 3t and the S7e (both 7.0). About to just give up and set it up from scratch, but that's a real PITA given that I've never had to do that from any other phone. (I've chosen to do it in some cases, but I've never been forced to do so.)
Click to expand...
Click to collapse
Exactly like me....
blue99_ said:
Exactly like me....
Click to expand...
Click to collapse
So, I finally got mine to go through in terms of apps and their data, but it definitely didn't restore wifi AP info (i.e.- saved APs, pwds, etc). I'm open to the possibility that there is something to the idea that it's Samsung-specific, but I've never had a setup process be this janky. I did the factory wipe and setup about 10 times and even reflashed 4.0.3 to make sure something wasn't corrupted. It's hard for me to recall the exact steps that worked, but it basically all worked the same until the final setup screen where it gives you the option to do things like add more Gmail accounts, set up gestures, OK Google, Input methods, etc. If I recall, what worked was that I setup the input method & set up the gestures after which it rebooted on its own. When it came back up it took me to the same final setup screen where I chose the option to finish setup, and it took me and and proceeded to install the apps I'd chosen as part of the restore from the S7 Edge entry in my Google account.
I've had zero issues with the phone since, but WOW on the setup process. This is definitely a repeatable phenomenon with a Samsung phone backup and a new OP3t.
But.. did the wifi recover or not?
Enviado do meu ONEPLUS A3010 através de Tapatalk
bassoprofundo said:
So, I finally got mine to go through in terms of apps and their data, but it definitely didn't restore wifi AP info (i.e.- saved APs, pwds, etc). I'm open to the possibility that there is something to the idea that it's Samsung-specific, but I've never had a setup process be this janky. I did the factory wipe and setup about 10 times and even reflashed 4.0.3 to make sure something wasn't corrupted. It's hard for me to recall the exact steps that worked, but it basically all worked the same until the final setup screen where it gives you the option to do things like add more Gmail accounts, set up gestures, OK Google, Input methods, etc. If I recall, what worked was that I setup the input method & set up the gestures after which it rebooted on its own. When it came back up it took me to the same final setup screen where I chose the option to finish setup, and it took me and and proceeded to install the apps I'd chosen as part of the restore from the S7 Edge entry in my Google account.
I've had zero issues with the phone since, but WOW on the setup process. This is definitely a repeatable phenomenon with a Samsung phone backup and a new OP3t.
Click to expand...
Click to collapse
blue99_ said:
But.. did the wifi recover or not?
Enviado do meu ONEPLUS A3010 através de Tapatalk
Click to expand...
Click to collapse
Nope (see bolded text from my reply)

P30 pro EMUI 9.1 bugs

Good morning
I got my huawei p30 pro couple days ago and i really love it
But I've noticed few bugs :
1. When i navigate to notifications - more notification settings... I find nothing
2. Tried factory reset and i took app backup then restored them.. Most of them didn't work and i had to re-install them... But for swiftkey.. I even didn't find it in the app drawer
3. Tried to use the wireless projection with my LG Smart TV but it's not working
I'm currently on 122 firmware
Thanks
1. All works
2. All works for me3. Maybe your lg have google chromecast instead of miracast,i have the same probley,i buy miracast dongle and all work now
dule2303 said:
1. All works
2. All works for me3. Maybe your lg have google chromecast instead of miracast,i have the same probley,i buy miracast dongle and all work now
Click to expand...
Click to collapse
I have miracast and works fine with other devices
The casting to a smart tv isn't wildly hot, at least not wireless. I tried try several times the other day, with no luck. Eventually I gave up. The day after I tried again and it worked right away.
As for your number 1, I have one setting in that picture. Not much.
I have no problem with Chromecast. Btw LGs are terrible in supporting connections of all kinds
Osama Degwi said:
Good morning
I got my huawei p30 pro couple days ago and i really love it
But I've noticed few bugs :
1. When i navigate to notifications - more notification settings... I find nothing
2. Tried factory reset and i took app backup then restored them.. Most of them didn't work and i had to re-install them... But for swiftkey.. I even didn't find it in the app drawer
3. Tried to use the wireless projection with my LG Smart TV but it's not working
I'm currently on 122 firmware
Thanks
Click to expand...
Click to collapse
1,3 working fine me.
3 try update tv firmware
jacobtf said:
The casting to a smart tv isn't wildly hot, at least not wireless. I tried try several times the other day, with no luck. Eventually I gave up. The day after I tried again and it worked right away.
As for your number 1, I have one setting in that picture. Not much.
Click to expand...
Click to collapse
Yes it's one setting.. But it's missing in my device so i don't know if it works or not
kabirjedi said:
1,3 working fine me.
3 try update tv firmware
Click to expand...
Click to collapse
I will
I have a problem: when I have the sound activated when I touch the screen, the sound goes down, and then it goes up again, randomly. I have done a factory reset, and it has not been fixed. Could it be that the phone is not working well, or a software error? I tried another launcher (Nova Prime) and it does not work either.

Question 11T Pro - LockScreen Pattern - Not recognized

Hi everyone,
so my issue is simple, yet I don't know what to actually do.
After a recent update via Google Play of some applications (i think that's the main problem), my draw pattern (a correct one) is not recognized by the phone anymore. Whatever I do, my Lock Screen doesn't recognize my correct pattern and lock itself from 10 seconds to 5 minutes depending on how many times I've tried to open it. Even my fingerprint is not recognized (altough as far as I remember, it never is when my phone boots for the 1st time, as pattern must be validated first).
My phone becomes unusable, as it can't unlock. The only 2 options I have are "Emergency call" or "Forgotten password". The latter option just says I have to Wipe Data Format which is not an option for me, as I have important things on my phone.
What solution could I apply, so I can unlock my phone WITHOUT having to delete my data :/
Important to note:
- It's not a problem from screen protector (I've removed it..)
- Generally I was using the option for invisible draw pattern, thus no one sees what I draw as extra protection (maybe it could be part of the problem now after some updates of random apps).. but obviously is working
- My SIM code is still accepted and it's fine, so not everything was Reset for whatever reason, as it's not 0000..
- My phone is updated to the absolute latest version available via OTA and nothing else was added or done
- I didn't use 3rd party Lock Screen other than the one included with the Xiaomi 11T Pro from the system
- I was using Bitdefender (which was not updated when the problem occured), which has the option to randomize pin for applications only (not pattern)
- I've also made the battery drop and the phone to turn-off and left it like that for 2 days to see if it will somehow reset/remember my pattern, but nothing..
I read so many guides online from Google and all seem are promoting some sketchy software which I dont want to risk with unless it's 100%.
Model: Xiaomi 11T Pro 5G 256GB 8GB RAM with Miui 14 (European version)
Thank you Xiaomi friends!
Weird that updates on the playstore have created this problem.
Not much to do, security issue.
NOSS8 said:
Weird that updates on the playstore have created this problem.
Not much to do, security issue.
Click to expand...
Click to collapse
Well, I see no other reason for this to happen. Doubt someone hacked me, altough at that time I was using Public wifi in a hotel. It can't be Bitdefender as well I think to scramble my pattern and I've remotely removed it. I've read that maybe if in my pocket the wrong pattern was entered by accident many times, that it will reset, but it makes no sense to me. I'm using latest versions of MIUI and standard apps (not using any unknown ones), everything is from Play Store, as I really can't imagine what issue could be, but for sure I would like to enter without deleting my data :/
Never seen or had this problem and it may be Bitdefender that caused this problem.
No solution without deleting your data.
NOSS8 said:
Never seen or had this problem and it may be Bitdefender that caused this problem.
No solution without deleting your data.
Click to expand...
Click to collapse
I was thinking the same, but remembered that LockScreen for Bitdefender was disabled way before that. It was not working for the official Xiaomi LockScreen to scramble anything (especially pattern) as I choose which apps to lock and it was not working on it. It does it only for applications which I've selected and with pin numbers :/ Also I've remotely removed the app support via their Center which means that even if that was the problem (for some unknown reason turned ON lets say), it should not be valid now. Also it was not updated via the last moment I had it working , so for sure it's not this the problem unless someone hacked Bitdefender via my profile, which should be valid also for my 2nd Xiaomi phone, but there I have no problem and it seems very unrealistic scenario for me :/ Also if it was true, they can't change my pattern or pin via website. Problem is somewhere else, as I remember, most were some Google and Xiaomi apps that got updated which I even usually don't use like Auto. I really look for some way to unlock it or somehow make my phone "remember" the correct invisible pattern :/ of course to delete everything would be most easy but that should be last last resort for me :/
Try here to see if the password or account is still the same and works.
NOSS8 said:
Try here to see if the password or account is still the same and works.
Click to expand...
Click to collapse
I didn't register Xiaomi Account when I took my phone, neither it has such, I don't have Xiaomi Cloud or account, I just have Google account in order to use Google Play :/
Is your bootloader unlocked? If yes, try boot a twrp a12/a13 for 11t pro, see if you can retrieve your data using that.
If you're not unlocked, wipe/format data is your only option. Either from recovery or your google account
x3r0.13urn said:
Is your bootloader unlocked? If yes, try boot a twrp a12/a13 for 11t pro, see if you can retrieve your data using that.
If you're not unlocked, wipe/format data is your only option. Either from recovery or your google account
Click to expand...
Click to collapse
As far as I know it's not unlocked/rooted or anything as it's brand new phone I bought in November. So in such case, whatever I do or read from sketchy apps/websites/videos, I should not trust and it's 100% impossible to unlock it or recover my data in any way? In general I can open the notification to turn Wifi on/off, etc, but I can't view messages for example, so just very basic things
Hackera93 said:
I didn't register Xiaomi Account when I took my phone, neither it has such, I don't have Xiaomi Cloud or account, I just have Google account in order to use Google Play :/
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Interest to have a Xiaomi account:
Ability to locate the phone and erase data in case of theft or loss.
Cloud Backup:
Sms, Calls, Mms, apps, password, bluetooth, etc..
NOSS8 said:
Interest to have a Xiaomi account:
Ability to locate the phone and erase data in case of theft or loss.
Cloud Backup:
Sms, Calls, Mms, apps, password, bluetooth, etc..
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Click to collapse
I am privacy concerned about Xiaomi in general, so that's why I try to minimize services used by it. I have the ability to locate and erase data with BitDefender and Google as well, but that's not an issue at the moment. I can do it, but won't do me any favor. Also Xiaomi Cloud is the last place probably someone would want his private information stored from the hundreds available free alternatives, also is limited to just 2 GB as far as I remember by before, which indeed is useful for SMS, but nothing else. I dont see a reason to use it , neither why would my phone do unnatural things. I worry that this issue will repeat, so yes, backup is always worth to have, but I couldn't imagine I will need it so soon and that it will be for such unlogical reason which none of us seem to know what's the problem which really frustrates me and makes me rethink in general the use of Xiaomi, as such random events happening should be a red flag
Hackera93 said:
Hi everyone,
so my issue is simple, yet I don't know what to actually do.
After a recent update via Google Play of some applications (i think that's the main problem), my draw pattern (a correct one) is not recognized by the phone anymore. Whatever I do, my Lock Screen doesn't recognize my correct pattern and lock itself from 10 seconds to 5 minutes depending on how many times I've tried to open it. Even my fingerprint is not recognized (altough as far as I remember, it never is when my phone boots for the 1st time, as pattern must be validated first).
My phone becomes unusable, as it can't unlock. The only 2 options I have are "Emergency call" or "Forgotten password". The latter option just says I have to Wipe Data Format which is not an option for me, as I have important things on my phone.
What solution could I apply, so I can unlock my phone WITHOUT having to delete my data :/
Important to note:
- It's not a problem from screen protector (I've removed it..)
- Generally I was using the option for invisible draw pattern, thus no one sees what I draw as extra protection (maybe it could be part of the problem now after some updates of random apps).. but obviously is working
- My SIM code is still accepted and it's fine, so not everything was Reset for whatever reason, as it's not 0000..
- My phone is updated to the absolute latest version available via OTA and nothing else was added or done
- I didn't use 3rd party Lock Screen other than the one included with the Xiaomi 11T Pro from the system
- I was using Bitdefender (which was not updated when the problem occured), which has the option to randomize pin for applications only (not pattern)
- I've also made the battery drop and the phone to turn-off and left it like that for 2 days to see if it will somehow reset/remember my pattern, but nothing..
I read so many guides online from Google and all seem are promoting some sketchy software which I dont want to risk with unless it's 100%.
Model: Xiaomi 11T Pro 5G 256GB 8GB RAM with Miui 14 (European version)
Thank you Xiaomi friends!
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Weird!! It even happened to me today, all of sudden my daily unlock pattern isn't working. Even I need the data in it
prithvi9679 said:
Weird!! It even happened to me today, all of sudden my daily unlock pattern isn't working. Even I need the data in it
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Hey, also on 11T Pro? And after update?? Do you remember last things that happened before it "forgot" the pattern? And was it also the invisible type of it? Tell more details, maybe we can get some common points and maybe some solution could be found hopefully :/
Yes on Xiaomi 11T Pro, received miui 14 a week ago. It just randomly happened yesterday as my fingerprint is not detected it asked me to draw the pattern. When I drew it doesn't allow me into phone even though the pattern is correct. For me the pattern is VISIBLE.
did you activate usb debugging? and at least once connected with your pc?
then you can get your files with XIAOMIADBFASTBOOTTOOLS.jar
that's the only option you have left before deleting everything on your phone.
ricos1995 said:
did you activate usb debugging? and at least once connected with your pc?
then you can get your files with XIAOMIADBFASTBOOTTOOLS.jar
that's the only option you have left before deleting everything on your phone.
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Indeed, it is necessary to have activated the USB debugging and to have already used this program so that the authorization is granted.
Anyway, nothing about this program will remove security or be able to recover data.
NOSS8 said:
Indeed, it is necessary to have activated the USB debugging and to have already used this program so that the authorization is granted.
Anyway, nothing about this program will remove security or be able to recover data.
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yes it can "recover data" but not reset or change the passcode
ricos1995 said:
yes it can "recover data" but not reset or change the passcode
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Nope, there is no such option and even if it existed, this data is encrypted.
NOSS8 said:
Nope, there is no such option and even if it existed, this data is encrypted.
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Click to collapse
forgot it was encrypted
Guys, do you think it's worth to wait for some "miracle" to happen? It seems it's some bug that happens to other people too and hopefully Xiaomi takes action. Maybe if I can get update in background, might get fixed without the need to Wipe data?
PS: I did use before USB Debugging, but from the Settings. I dont know how to turn it remotely from the computer. I also have installed ADB, but I'm not sure how to debug it as it doesn't detect my phone now :/ The XIAOMIADBFASTBOOTTOOLS.jar I havent used.

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