Moto e5 Supra (cricket wireless)/Moto E5 Plus? Same? options? - Moto E5 Questions & Answers

Greetings, I just picked up the Moto e5 Supra (cricket wireless). Gotta say the 5,000mah battery is awesome and the waterproofing is a nice feature. After not having an android since Note 2 I decided to move back from Apple after my iPhone 6s Plus had issues with the digitizer board flexing. Found this beauty of a phone for a great deal at a local Cricket store for $150..
I guess i have a few questions about this phone and rooting. To start can anyone confirm that this is the same as the Moto E5 Plus? Below is my phones info. Basically looking for confirmation. Also any other info on this phone and rooting/ROMS would be appreciated. it's been a while since i last had my Note 2.
https://imgur.com/a/sKRaBuO

According to this, it is in fact the e5 Plus with a different name.

I have the Boost Mobile (Sprint) E5 Plus XT1924-8 and it's the same specs. I was able to unlock the bootloader and root via the instructions on the E5 forum, just have to make sure to make a backup in TWRP.

Please help me unlock my bootloader. I have the cricket wireless varient. Says its ineligible to be unlocked. XT1924-6

It can't be done if it's from Cricket

any updates on this?

I just found this in my developer options for me e5 supra... this means I shpuld be good to go right?
http://imgur.com/gallery/xAreAmI

Cricket wireless
I am actually getting ready to start the root process myself I do remember about Motos was that the carrier didn't matter because Motorola comes unlocked . the carrier can hide that from you but the unlock process was actually on the Motorola website if you go to motorola.com or.net or whatever it is all the instructions you need are there to unlock the bootloader mode which by the way he happens to be the hardest part of the whole process all of its easy . I don't mind helping out where I can mix anyone needs it but TBH I'm not nearly as experienced as most these guys

leo2621 said:
I am actually getting ready to start the root process myself I do remember about Motos was that the carrier didn't matter because Motorola comes unlocked . the carrier can hide that from you but the unlock process was actually on the Motorola website if you go to motorola.com or.net or whatever it is all the instructions you need are there to unlock the bootloader mode which by the way he happens to be the hardest part of the whole process all of its easy . I don't mind helping out where I can mix anyone needs it but TBH I'm not nearly as experienced as most these guys
Click to expand...
Click to collapse
you have the moto e5 supra and have root?

anyone successfully rooted the supra device?

pretty sure this phone is not rootable due to bootloader being locked.
im not as experienced as some folks but the Motorola site doesnt allow this device to be unl

mentathf said:
pretty sure this phone is not rootable due to bootloader being locked.
im not as experienced as some folks but the Motorola site doesnt allow this device to be unl
Click to expand...
Click to collapse
will motorola allow if paid off and completed 06 months contract?

Unlocking service for Moto xt1924-5 Cricket
Skype :djpowerblog
what’s app :8765873047

supra root
I have the same phone and I asked motorola for the release of the bootloader but to date there is no response, I need to root the metro e5 plus I just got it I will try to root it, but the one I want to root is the supra, Will someone have any method?

I need your help please, maybe you have the same firmware as me
today by accident, I tried to have root access, but my device died, and I need the firmware to revive it
Contact me if you can please, by this email [email protected]

jan fuentes said:
today by accident, I tried to have root access, but my device died, and I need the firmware to revive it
Contact me if you can please, by this email [email protected]
Click to expand...
Click to collapse
try the lolinet website for moto E5 Plus (hannah) if your on cricket. flash the factory firmware and it has to be a build equivalent to whats currently flashed or newer.

Related

Moto G EXT?

I saw the Moto G EXT on Consumer Cellular website.
https://www.consumercellular.com/Info/PhoneDetails/619
It looks exactly the same as Moto G (2014). Doesn't anyone know the exact model number on it? Is it the same as the XT1064? Thanks.
macaumen said:
I saw the Moto G EXT on Consumer Cellular website.
It looks exactly the same as Moto G (2014). Doesn't anyone know the exact model number on it? Is it the same as the XT1064? Thanks.
Click to expand...
Click to collapse
Just got my moto g ext today. I can confirm that the model on the back reads xt1064 , fcc id IHD56QB2 type: M0FBB
diamondjoker5 said:
Just got my moto g ext today. I can confirm that the model on the back reads xt1064 , fcc id IHD56QB2 type: M0FBB
Click to expand...
Click to collapse
Hi diamondjoker5 - does that Moto G EXT from Consumer Cellular have much bloat on it?
I'm a new Consumer Cellular customer and was thinking about getting a Moto G 2014 for my wife. I'd like to ensure timely Android updates and was going to get an unlocked phone directly from Motorola. I don't know if Consumer Cellular will slow down that update process or not.
The only Consumer Cellular app that I'm aware of is My Consumer Cellular, which is actually pretty useful for their customers.
GaryP2 said:
Hi diamondjoker5 - does that Moto G EXT from Consumer Cellular have much bloat on it?
I'm a new Consumer Cellular customer and was thinking about getting a Moto G 2014 for my wife. I'd like to ensure timely Android updates and was going to get an unlocked phone directly from Motorola. I don't know if Consumer Cellular will slow down that update process or not.
The only Consumer Cellular app that I'm aware of is My Consumer Cellular, which is actually pretty useful for their customers.
Click to expand...
Click to collapse
Only thing I see on here is all gapps, + motorola alert app, motorola assist app, motorola migration app, and my consumer cellular app.
Just got the phone unlocked for $2.19 yesterday. Tmobile sim works without any problems.
The real question is what stock rom do you flash it with?
Android 4.4.4
Blur_Version.21.11.17.titan_retuaws.retuaws.en.US 497.1 MiB B44FFE73058EBB8B85C853151F8C3E36
DOWNLOAD
299
Android 4.4.4
Blur_Version.21.11.17.titan_retuglb.retuglb.en.US 497.1 MiB A3FD7C860F59319E6811BC3AD4086D19
DOWNLOAD
260
diamondjoker5 said:
Just got the phone unlocked for $2.19 yesterday. Tmobile sim works without any problems.
Click to expand...
Click to collapse
Thanks for the quick update!
What do you do to get the phone unlocked for $2.19?
The other question I'm trying to chase an answer down on is if apps will be able to be moved to SD memory once 5.0 Lollipop comes along. No one may be able to answer that question until after it's released.
GaryP2 said:
Thanks for the quick update!
What do you do to get the phone unlocked for $2.19?
The other question I'm trying to chase an answer down on is if apps will be able to be moved to SD memory once 5.0 Lollipop comes along. No one may be able to answer that question until after it's released.
Click to expand...
Click to collapse
I used one of the ebay sellers that offer unlocking services. They go through unlock scout as the provider. Took a couple of hours to get the unlock code.
PM me if you need more details.
From what i remember, once rooted i was able to use link2sd to force move apps and data to sd card on my previous phones.
diamondjoker5 said:
Only thing I see on here is all gapps, + motorola alert app, motorola assist app, motorola migration app, and my consumer cellular app.
Just got the phone unlocked for $2.19 yesterday. Tmobile sim works without any problems.
The real question is what stock rom do you flash it with?
Android 4.4.4
Blur_Version.21.11.17.titan_retuaws.retuaws.en.US 497.1 MiB B44FFE73058EBB8B85C853151F8C3E36
DOWNLOAD
299
Android 4.4.4
Blur_Version.21.11.17.titan_retuglb.retuglb.en.US 497.1 MiB A3FD7C860F59319E6811BC3AD4086D19
DOWNLOAD
260
Click to expand...
Click to collapse
supposely the AWS one
Was thinking of one of these for my son. They are on Sears site for $133 now.
How is the data speed on T-Mobile, I think it's more optimized for HSPA AT&T so H2O would likely work better.
Can you provide a link of ebay seller through which you have got Moto G - unlocked ?
diamondjoker5 said:
I used one of the ebay sellers that offer unlocking services. They go through unlock scout as the provider. Took a couple of hours to get the unlock code.
PM me if you need more details.
From what i remember, once rooted i was able to use link2sd to force move apps and data to sd card on my previous phones.
Click to expand...
Click to collapse
-----------
Can you provide a link of ebay seller through which you have got Moto G - unlocked ?
shop4me said:
-----------
Can you provide a link of ebay seller through which you have got Moto G - unlocked ?
Click to expand...
Click to collapse
I used this: http://www.ebay.co.uk/itm/MOTOROLA-...G-/151207502909?ssPageName=ADME:X:AAQ:GB:1123
Took a bit because Sunday.
AWS rom/modem details?
macaumen said:
supposely the AWS one
Click to expand...
Click to collapse
Can I request a little more info regarding AWS portion? Which exact ROM/modem combo has it? Anyone who recently got Consumer Cellular model and using unlocked with T-mobile can provide an input? Thanks again.
Just wanted to share my experience to help others. I bought the Moto G EXT from Consumer Cellular and it is the exact same hardware as the unlocked Moto G 2nd Gen my wife has. The firmware/ROM is different than the unlocked version. As others have mentioned there really isn't much bloat or anything too crazy. Some features such as tethering have been removed from the settings and the Consumer Cellular app is pre-installed an you cannot remove it. There were some other minor things locked down but nothing major or intrusive.
I wanted to just get the stock image on there just because. Also since there were some changes to the firmware (like removing tethering) I wasn't sure how quickly CC would be updating to Lollipop and wanted to be able to update as soon as I could. I got my unlock code from Motorola and unlocked the bootloader (which to be clear is different than the SIM unlock code mentioned in earlier posts).
I was able to get the Blur_Version.21.11.17.titan_retuaws.retuaws.en.US firmware installed and everything works as expected; I was back to stock and couldn't find any differences between my phone and my wife's. My only caveat was I was not able to re-lock the bootloader after installing the stock firmware. I thought I would be able too since it would be a stock, signed image from Motorola but I kept getting errors on the phone saying "Failed to validate System Image" and an error on the command line stating "sst lock failure!"
I tried a couple different ways to lock it but never could. I am not sure if I have to get the original firmware from Consumer cellular (I wasn't able to find it) to be able to lock it again, but I am assuming that is what is needed. I forgot to write down the original firmware name was but I know it was different than the System Version that now displays so it must have been a special CC build. Even if I had it I am not sure where I could find it. I searched for a little bit without luck but it is a pretty new phone from CC so maybe with time it will show up.
It isn't that big of a deal to me to run with an unlocked bootloader, but I sort of wish I would have just paid the extra $30 or so and got the unlocked one from Best Buy or Amazon instead of the Moto G EXT from CC so I could lock it if I wanted/needed to.
I got a great deal on the moto g ext at sears for $112(using coupons and surprise points)and $29 shwy points back. The system version is 21.11.23.titan_ccaws_AWSCC.en.US cc, build number KXB21.85-23. The original moto g had instructions stickied in the general forum on how to flash stock firmware without unlocking bootlocker using mfastboot. Could I use those instructions to flash retail firmware for the moto g 2014? Is there stock firmware available for the moto g 2014(xt 1064)? . Any help would be appreciated . My main reason is to get tether option in the settings which is missing from consumer cellular ROM and be able to receive updates from motorola.
@bellj949 Can you please link to a guide that can be used to install the generic firmware on the consumer cellular version?
@edog11 were you able to find a way to flash without unlocking bootloader?
Trekker56 said:
@bellj949 Can you please link to a guide that can be used to install the generic firmware on the consumer cellular version?
Click to expand...
Click to collapse
I used this FAQ for most of my info about this process - http://forum.xda-developers.com/moto-g-2014/help/wip-frequently-questions-moto-g-2nd-gen-t2875723 - and there is a link specifically to this page in that FAQ - http://forum.xda-developers.com/moto-g-2014/general/restore-to-stock-t2873657. Some of the flashes got errors on the phone but it all worked just fine even though I received the errors. Wish I would have noted all the different messages on the phone and command line for reference. Now I have my phone setup like I want and don't want to have to go through everything again. Once Lollipop is available for the Moto G 2014 I will be going through the same process and will take better notes.
I have the single SIM US GSM Moto G 2014 (XT1064) so I downloaded the Blur_Version.21.11.17.titan_retuaws.retuaws.en.US firmware from - http://sbf.droid-developers.org/phone.php?device=36 - instead of using the link from the guide. If you have a different model you will need a different firmware. Remove the battery cover to find which XTnnnn version you have.
As noted above once you do this you will not be able to re-lock the bootloader. Or maybe I am doing something wrong and that is why I am not able to re-lock. If anyone was able to relock the CC version with the stock firmware please share your steps!
Trekker56 said:
@bellj949 Can you please link to a guide that can be used to install the generic firmware on the consumer cellular version?
@edog11 were you able to find a way to flash without unlocking bootloader?
Click to expand...
Click to collapse
I think you can use the same instructions given for moto g 1st generation and use the moto g 2nd genetation retail AWS firmware. I may wait until there is a consumer cellular firmware for the moto g 2nd generation available in case something goes wrong.
If someone wants to try, here's is link for flashing stock firmware for moto g 1st generation without unlocking bootloader.
http://forum.xda-developers.com/showthread.php?t=2542219
Here is moto g 2nd generation firmware.
http://sbf.droid-developers.org/phone.php?device=36
Thank you both. Although I have previously rooted and flashed various android phones and tablets, I think I will wait till there is a strong development community for the Moto G, which will be able to help if anything goes wrong during flashing.
I just hope that once Motorola releases the Lollipop update, Consumer Cellular won't be that far behind. Or I'll just flash it at time if Consumer Cellular are lagging behind in update.
Trekker56 said:
Thank you both. Although I have previously rooted and flashed various android phones and tablets, I think I will wait till there is a strong development community for the Moto G, which will be able to help if anything goes wrong during flashing.
I just hope that once Motorola releases the Lollipop update, Consumer Cellular won't be that far behind. Or I'll just flash it at time if Consumer Cellular are lagging behind in update.
Click to expand...
Click to collapse
I sent an email to CC to see if they will be upgrading to Lollipop and if so how soon. This is the response I received:
"At this time, Consumer Cellular does not support updates for any Android phones that we sell. Upgrading the Operating System on your phone would void the warranty."
I'm wasn't sure if they are saying they do not provide support if I upgrade the phone or if they were saying they will not be upgrading to Lollipop. So I sent another email to verify that they will not be updating the OS and pushing an OTA update to the phone. This is the response I received:
"At this time, Consumer Cellular does not support updates for any Android device that we sell."
It doesn't sounds like they have any plans to upgrade the phone.
That is just too bad.
Now I'll just wait till we have the official Lollipop on the Moto G and then flash the generic unlocked ROM. Keeping it stock till then in case I need to claim warranty.
And to get the official updates from Motorola, all I have to do is to flash the unlocked rom as mentioned by the guide by @bellj949 and I will start getting the OTA updates automatically or will I need to flash the Lollipop rom manually?
bellj949 said:
Just wanted to share my experience to help others. I bought the Moto G EXT from Consumer Cellular and it is the exact same hardware as the unlocked Moto G 2nd Gen my wife has. The firmware/ROM is different than the unlocked version. As others have mentioned there really isn't much bloat or anything too crazy. Some features such as tethering have been removed from the settings and the Consumer Cellular app is pre-installed an you cannot remove it. There were some other minor things locked down but nothing major or intrusive.
I wanted to just get the stock image on there just because. Also since there were some changes to the firmware (like removing tethering) I wasn't sure how quickly CC would be updating to Lollipop and wanted to be able to update as soon as I could. I got my unlock code from Motorola and unlocked the bootloader (which to be clear is different than the SIM unlock code mentioned in earlier posts).
I was able to get the Blur_Version.21.11.17.titan_retuaws.retuaws.en.US firmware installed and everything works as expected; I was back to stock and couldn't find any differences between my phone and my wife's. My only caveat was I was not able to re-lock the bootloader after installing the stock firmware. I thought I would be able too since it would be a stock, signed image from Motorola but I kept getting errors on the phone saying "Failed to validate System Image" and an error on the command line stating "sst lock failure!"
I tried a couple different ways to lock it but never could. I am not sure if I have to get the original firmware from Consumer cellular (I wasn't able to find it) to be able to lock it again, but I am assuming that is what is needed. I forgot to write down the original firmware name was but I know it was different than the System Version that now displays so it must have been a special CC build. Even if I had it I am not sure where I could find it. I searched for a little bit without luck but it is a pretty new phone from CC so maybe with time it will show up.
It isn't that big of a deal to me to run with an unlocked bootloader, but I sort of wish I would have just paid the extra $30 or so and got the unlocked one from Best Buy or Amazon instead of the Moto G EXT from CC so I could lock it if I wanted/needed to.
Click to expand...
Click to collapse
CC version is 21.11.23 while the retail verions is 21.11.17. Probably that's why you cannot flash without unlocking the bootloader because the phone sees it as a "downgrade"
Unlocked Moto G 2014 is getting the update today. Is anyone with the CC rom getting the update yet? How about those with stock XT1063 rom and unlocked bootloader, do you get the update?

Moto X XT1049.... but not Republic Wireless. Can I unlock this phone?

So the folks on this forum are my last hope before I give up. I bought an XT1049 on ebay (I know, mistake!) because I wanted to try Republic Wireless, and the phone has KitKat running on it - far superior to Lollipop on the Moto X in my opinion. I got the phone - great condition, and KitKat was everything I remembered (silky smooth, much longer battery time) vs. the laggy dog of Lollipop I have on my old Moto X. This should be great, right? Wrong. Turns out it's not a RW phone. Says XT1049 on the back, when I plug it into my laptop it says XT1049, but after emails with RW support and community, this is not an RW phone. The ROM is different and they don't recognize the IMEI. Sigh....
Take it to AT&T store and a Metro PCS store to see if I can get it to work on either of their networks. Guy at Metro PCS pops in a sim card, changes out Access Point Names, then tells me the phone is "network locked", and he can't do anything for me. He said it's possible to unlock it, but I'd have to know what network it was locked by. Well, it's not RW, but I don't know who or what to do at this point.
The System Version is 161.44.38.ghost_row.ACGLTE.en.US, which I've found is "ACG Regional Carriers" - which seems like bad news to me. I don't think that network - or collection of networks - would work for me in any reasonable way.
So my question - is there any way I can get this phone unlocked to work on a legit GSM network like AT&T, or preferably T-mobile? Or am I just chasing my tail and need to take this as a lesson learned? The phone works remarkably well, so I don't want to brick it. I can use it as a secondary phone at home - just with no data/calls. But I would love to find a way to use this if I can figure a way to unlock this.
Thanks in advance for your help! (I realized this should be posted in the Q&A section, but can't seem to find a way to delete this or move to Q&A.)
Is your device bootloader was unlocked?
Try to unlock the bootloader if it will unlocked so there was a chance to use this phone with gsm
Br
Shahzaib Jahangir
Thanks, Shabby! I finally got time to do this. Yes, my bootloader can be unlocked. I'm a total noob to this though, so really don't know what to do next. I haven't unlocked yet, just got the email from Motorola with my Unlock code.
Any guidance you can provide for unlocking GSM would be greatly appreciated!
Is your phone asking for code?
kmsnc said:
Thanks, Shabby! I finally got time to do this. Yes, my bootloader can be unlocked. I'm a total noob to this though, so really don't know what to do next. I haven't unlocked yet, just got the email from Motorola with my Unlock code.
Any guidance you can provide for unlocking GSM would be greatly appreciated!
Click to expand...
Click to collapse
Shabby The Dev said:
Is your device bootloader was unlocked?
Try to unlock the bootloader if it will unlocked so there was a chance to use this phone with gsm
Br
Shahzaib Jahangir
Click to expand...
Click to collapse
you unlock this unlock ?
i'm confused because xt1049 file is working but xt1056 file is also working so any solution ?
Br
Saad Aslam

Root for the T-Mobile/MPCS E5 Plus?

Is root available for the E5 Plus sub-model for T-Mobile or MetroPCS? I believe it is XT1924-7 Hannah, but Motorola made like a dozen variants of this device and I can't find a clear answer. Many of the guides I found are for other sub-models, and I don't want to risk bricking the phone.
If there is a guide or method, can someone point me to it?
Thanks.
I would like to know the same as I just got the Metro variant.
unfortunately I don't think we'll be able to because I ran my metro variant on the bootloader website for Motorola and it tells me that my device is not eligible for unlock even though my option is checked to unlock
So idk
I got mine to work and unlocked the bootloader
How I rooted my MetroPCS Moto e5 plus
I followed the unlock bootloader thread, then used the instructions at forum thread named:
Recovery TWRP Root TWRP and Root for Moto E5 Play (James) by CodyF86
There is a plus version download there for fstab.ecom for decryption.
FYI: if phone boot says bad key, that means bootloader is unlocked. Once rooted mine says N/A
Haven't tested unlimited tethering yet.
Phone is ROOTED and DECRYPTED! Enjoy!
Keo
not sure if this helps but i wrote a step by step guide on my blog with instructions on how to unlock the bootloader (used my metro variant for this one)
https://techtezz.wordpress.com/2018/12/27/how-to-bootloader-unlock-moto-e5-plus-all-variants/
FizzyAps said:
I got mine to work and unlocked the bootloader
Click to expand...
Click to collapse
how did you unlocked the bootloader? mine says thats its does not elegible un the motorola site
thank you
xavcasgar said:
how did you unlocked the bootloader? mine says thats its does not elegible un the motorola site
thank you
Click to expand...
Click to collapse
Just rerain it again on Moto unlock and it went through

XT1925-12

Looking through the forums and I don't see any mention of this particular model phone from Verizon. It's a G6. I'm just wondering if root and all that works for it?
The trend has been that Verizon doesn't allow bootloader unlocking - therefore no root.
mn1968 said:
The trend has been that Verizon doesn't allow bootloader unlocking - therefore no root.
Click to expand...
Click to collapse
This is correct. Typically Verizon locks the bootloaders on thier devices. I suggest you head over to the Moto website and try to unlock it. It will either fail, and do no nothing to your device, or unlock the bootloader giving you freedom to root or do whatever.
Sent from my Moto G6 Plus using Tapatalk

Moto E5 Cruise (Cricket)

So after countless calls to Cricket and Motorola no luck still trying to get firmware or boot loader unlock code, though I did find a thread here which has the firmware (thanks by the way!) But this Moto E5 Cruise from Cricket will never be unlocked, it's a custom ROM via AT&T. I've spent many of days searching for 3rd party apps, software, and still no luck. Dr. Wonder Phone zip, kingoroot zip, One Click still nada. So if someone find a way please post here.
shane2316 said:
So after countless calls to Cricket and Motorola no luck still trying to get firmware or boot loader unlock code, though I did find a thread here which has the firmware (thanks by the way!) But this Moto E5 Cruise from Cricket will never be unlocked, it's a custom ROM via AT&T. I've spent many of days searching for 3rd party apps, software, and still no luck. Dr. Wonder Phone zip, kingoroot zip, One Click still nada. So if someone find a way please post here.
Click to expand...
Click to collapse
As you have correctly surmised, rooting the Moto E5 Cruise is a longshot to say the least. To give you an idea, in early 2015, Verizon introduced the Moto E LTE (2nd Gen)xt1528, a device with a bootloader not supported for unlocking. For many months, device owners from around the world began pooling bounties for any developer or enthusiast who could find an exploit. Hackers from China, the Netherlands, New Zealand, South Korea, and many others put substantial time into finding a way to oem unlock the device. So now, over four years later, the Verizon xt1528 still remains unrooted and without an exploit to unlock the bootloader.
Wish my news could be more favorable.

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