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Dear All,
I recently bought my phone and i am trying to get used to its big screen but otherwise i am fan already.
I was playing a game and suddenly my screen turned purple, initially i thought it was the games graphic but after closing it the screen itself was purple. I restarted my phone and the screen became normal.
Is it something serious?
I am still under my seven days return period and i can cancel the contract.
Thanks
Sent from my GT-N7000 using Tapatalk
i too faced the similar problem. After restarting the screen became normal. Anyways this may help. Go to 'Display' > 'auto adjust screen power' and uncheck it. This should solve the problem.
So that means its not a hardware fault?
Sent from my GT-N7000 using Tapatalk
humadoon said:
So that means its not a hardware fault?
Sent from my GT-N7000 using Tapatalk
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Click to collapse
software sir
That is very kind of you gents to assist
Sent from my GT-N7000 using Tapatalk
Do not fear, it is not a hardware fault. Its potentially a power saving glitch !!! Your device is not faulty. Relax !!!
humadoon said:
Dear All,
I recently bought my phone and i am trying to get used to its big screen but otherwise i am fan already.
I was playing a game and suddenly my screen turned purple, initially i thought it was the games graphic but after closing it the screen itself was purple. I restarted my phone and the screen became normal.
Is it something serious?
I am still under my seven days return period and i can cancel the contract.
Thanks
Click to expand...
Click to collapse
Same thing happened to me and I ran to XDA to search and found this! I'm a bit relieved that it seems it is a software issue, but I don't have screen power saving on and I turned off all power saving options.
I started up Gameloft's GT Racing Academy and thought it was some weird game bug, but then after closing it my homescreen was also pink/purplish.
I have a similar problem but it doesn't turn purplish after playing a game. With mine, when ever I wake up my GNote after an hour or so, it will start off green but slowly fade away after a few seconds. One person suggest it could be a screen fault and to return it. But after I disable the auto screen brightness, it has improved (still getting a green coloring when I wake it up but take less than 1 second to get back to normal and I can live with that). But I never had to reboot to get the screen back to normal though. It could possibly be a bug with the game.
If it only happens with one game, it will more likely be the game that is causing it. But if it is happening with every game, I would be a bit more concern.
If you got a custom kernel or custom rom, try a different rom or re-flashing the kernel/rom. I read on a few other threads that by re-flashing, it fixes some problems.
It was happened to me yesterday when I am playing GT Racing game. I switched off and on again then no problem.
jvenkatreddy said:
It was happened to me yesterday when I am playing GT Racing game. I switched off and on again then no problem.
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Click to collapse
Same game it happened to me on. The screen was fine before I started the game, but once I got into the game everything was covered in a purple hue. I wonder if it is that specific game that might cause it, because I'll delete it and never go back.
This has just happened to me while using Google Talk ... Everything went purple ... When switching back to the home screen, icons that were orange are pink ... Not a good look ... A reboot solved it and I feel a tad reassured after reading these posts that it's nothing major ...
Pictures, pictures, pictures!!! Do a hand swipe when you see it to capture a picture!!!!! It happened to me too and I forgot to take a damn picture!
lexi250 said:
Pictures, pictures, pictures!!! Do a hand swipe when you see it to capture a picture!!!!! It happened to me too and I forgot to take a damn picture!
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Click to collapse
Totally forgot, but I hope I never get the chance to again!
same problem after upgrading to ics
My screen works perfectly on GB rom but when i upgrade to ics it turns purple. you can actually see the moment it turns purple when turning on the phone and the samsung logo appears.. it is white for a few seconds and turns purple. i have tried all the suggestions i have found in forums or youtube but nothing solved the problem. i have also tried many different ics releases but same problem. only when going back to GB it becomes normal again.
anyone has a suggestion?
Is Pokemon Go working on our Android One devices plz help..in my gameplay the player doesn't move nd all around me is water looks like i m standing over An Ocean..nd there's no option to do anything no menu
Android One 6.0.1 stock unrooted first generation
9441Rahul9441 said:
Is Pokemon Go working on our Android One devices plz help..in my gameplay the player doesn't move nd all around me is water looks like i m standing over An Ocean..nd there's no option to do anything no menu
Android One 6.0.1 stock unrooted first generation
Click to expand...
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Yes it is working fine (except from yesterday as their server crashed. Maybe it is fixed). Make sure you turn on GPS location and turn off mock locations from developer settings
Once it gets your location, it will show a map
Happy Journey
hp5942 said:
Yes it is working fine (except from yesterday as their server crashed. Maybe it is fixed). Make sure you turn on GPS location and turn off mock locations from developer settings
Once it gets your location, it will show a map
Happy Journey
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Click to collapse
It's working now but it gets stuck sometimes when I catch a pokemon nd pokeball freezes I have to restart the game to check if its caught nd most of the time it runs away any way to fix this
9441Rahul9441 said:
It's working now but it gets stuck sometimes when I catch a pokemon nd pokeball freezes I have to restart the game to check if its caught nd most of the time it runs away any way to fix this
Click to expand...
Click to collapse
Yeah I too face this sometimes, maybe due to slow net. When pokeball freezes, wait for the white spinning animation in the upper left to disappear. After that reopen the game, if the Pokémon is caught, it will be in your collection else it will reapper on map (just wait there)
Since the oreo update I have problems with smart view when I cast my screen to my smart TV. When the phone screen is on there's no problem but when screen is off the signal becomes unstable losing sound and getting a choppy image. Also now i can't use the phone when casting the screen, on nougat the phone was able to split the screen in order to cast and use another app at the same time. Now on oreo I have this problems, any idea?
Thanks in advance.
Conito11 said:
Since the oreo update I have problems with smart view when I cast my screen to my smart TV. When the phone screen is on there's no problem but when screen is off the signal becomes unstable losing sound and getting a choppy image. Also now i can't use the phone when casting the screen, on nougat the phone was able to split the screen in order to cast and use another app at the same time. Now on oreo I have this problems, any idea?
Thanks in advance.
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Click to collapse
I'm having precisely the same issues, a factory reset did not help... did you find anything yet?
|mickey said:
I'm having precisely the same issues, a factory reset did not help... did you find anything yet?
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Click to collapse
I was thinking on a factory reset too... impossible to set smart view on priority or something like that, really don't know how to do. Tried with several browsers and looks that just go fine with video stock and Google movies, did you try with those app?
Regards
Conito11 said:
I was thinking on a factory reset too... impossible to set smart view on priority or something like that, really don't know how to do. Tried with several browsers and looks that just go fine with video stock and Google movies, did you try with those app?
Regards
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Click to collapse
No I didn't I will on the weekend tho... I have howver tried several appslike netflix, default video app with recorded videos, SMPC and I even installed the periscope app to give live streaming a go (soccer games, yeah!) all of them got choppy after the screen goes dark and maybe 2 -3 mins after the screen sharing starts.
perhaps we'll have to wait on update for those apps instead of blamming it on the update alone?
Me too.. after update to oreo .. huft
dennywithy said:
Me too.. after update to oreo .. huft
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So it seems that is a oreo problem... I have to say that the problem is less frequent and there is some occasions when idon't have any problem. Really don't do anything specific, just clean cache on stock recovery.
Regards
|mickey said:
No I didn't I will on the weekend tho... I have howver tried several appslike netflix, default video app with recorded videos, SMPC and I even installed the periscope app to give live streaming a go (soccer games, yeah!) all of them got choppy after the screen goes dark and maybe 2 -3 mins after the screen sharing starts.
perhaps we'll have to wait on update for those apps instead of blamming it on the update alone?
Click to expand...
Click to collapse
We have to send a report with Samsung members to MAYBE, and just MAYBE, they could say: ah ja, there is a problem annoying our beloved users; lets fix it right now! :silly:
So the other morning I was doing some screen recording for one of my games and I noticed when I finished that I could not get the screen recorder to turn off. so it was at this point that I restarted the phone and when I turned it back on it was stuck on. It wasn't actually recording anything per say however the little white dot that you get for inputs was all over the screen you couldn't get rid of it and you were unable to turn the recorder on or off though red magic time. Now I've only seen one other person have this bug and if you tried to go through red magic for any kind of support to this point than you know why I'm posting here instead of messaging them.
due to issues with the XDA app I was unable to directly upload video of the air so I uploaded it to my YouTube channel so that you guys can be the exact problem I'm having if you haven't experienced it yourself. I've also uploaded a screenshot of the only other person I've seen having this problem statement about it.
Error video:
as someone who uses the built-in screen recorder for most of my YouTube video gameplay I'd really appreciate some help in getting this back up and working I've tried clearing the cache I've tried clearing the memory and have had no luck so far.
In case anybody is wondering I have the red magic 3 global version 12 GB 256 GB storage model.
KushBeaver said:
So the other morning I was doing some screen recording for one of my games and I noticed when I finished that I could not get the screen recorder to turn off. so it was at this point that I restarted the phone and when I turned it back on it was stuck on. It wasn't actually recording anything per say however the little white dot that you get for inputs was all over the screen you couldn't get rid of it and you were unable to turn the recorder on or off though red magic time. Now I've only seen one other person have this bug and if you tried to go through red magic for any kind of support to this point than you know why I'm posting here instead of messaging them.
due to issues with the XDA app I was unable to directly upload video of the air so I uploaded it to my YouTube channel so that you guys can be the exact problem I'm having if you haven't experienced it yourself. I've also uploaded a screenshot of the only other person I've seen having this problem statement about it.
Error video:
as someone who uses the built-in screen recorder for most of my YouTube video gameplay I'd really appreciate some help in getting this back up and working I've tried clearing the cache I've tried clearing the memory and have had no luck so far.
In case anybody is wondering I have the red magic 3 global version 12 GB 256 GB storage model.
Click to expand...
Click to collapse
Excuse the typos please I used voice to text for this lol
I have the solution but it's too lengthy and I'm busy with some college works. I'll post the solution tomorrow.
I see a lot of South and Southeast Asian users asking for support about getting mobile screen recording sorted out. Are you people who stream on Twitch or some other native service who are trying to make it a career?
KushBeaver said:
So the other morning I was doing some screen recording for one of my games and I noticed when I finished that I could not get the screen recorder to turn off. so it was at this point that I restarted the phone and when I turned it back on it was stuck on. It wasn't actually recording anything per say however the little white dot that you get for inputs was all over the screen you couldn't get rid of it and you were unable to turn the recorder on or off though red magic time. Now I've only seen one other person have this bug and if you tried to go through red magic for any kind of support to this point than you know why I'm posting here instead of messaging them.
due to issues with the XDA app I was unable to directly upload video of the air so I uploaded it to my YouTube channel so that you guys can be the exact problem I'm having if you haven't experienced it yourself. I've also uploaded a screenshot of the only other person I've seen having this problem statement about it.
Error video:
as someone who uses the built-in screen recorder for most of my YouTube video gameplay I'd really appreciate some help in getting this back up and working I've tried clearing the cache I've tried clearing the memory and have had no luck so far.
In case anybody is wondering I have the red magic 3 global version 12 GB 256 GB storage model.
Click to expand...
Click to collapse
i had same issue on my rm3s. only solution i was able to find is a factory reset.
souma_rox said:
I have the solution but it's too lengthy and I'm busy with some college works. I'll post the solution tomorrow.
Click to expand...
Click to collapse
Okay well I'll be looking forward to it! Thanks in advance
apollo3x said:
i had same issue on my rm3s. only solution i was able to find is a factory reset.
Click to expand...
Click to collapse
This is a solution I desperately need to avoid lol. I have way too much uncut footage to work with to reset my phone now.
Unfortunately, I have same issue with my RM3 Global ROM. The only thing I could do is to reset to factory settings. I'll loose all my recordings
{ÉoTripa} said:
Unfortunately, I have same issue with my RM3 Global ROM. The only thing I could do is to reset to factory settings. I'll loose all my recordings
Click to expand...
Click to collapse
Don't reset I'll post it in a few hours
{ÉoTripa} said:
Unfortunately, I have same issue with my RM3 Global ROM. The only thing I could do is to reset to factory settings. I'll loose all my recordings ?
Click to expand...
Click to collapse
Use the backup settings in phones settings. I started uploading all my recordings to photos and everything else to drive. Still no word on a solution so today I think I'll do the reset
KushBeaver said:
Use the backup settings in phones settings. I started uploading all my recordings to photos and everything else to drive. Still no word on a solution so today I think I'll do the reset
Click to expand...
Click to collapse
S**t I forgot wait I'll type it right now
souma_rox said:
S**t I forgot wait I'll type it right now
Click to expand...
Click to collapse
Alright
So I went ahead just did the reset today guys, fixed the issue for now, and got me a lot more storage space hahaha. So back your photos videos and recordings up to Google drive or the photos app back up your contacts and messages and app data through the backup option in settings and you should be good to go in terms of saving data.
Hi,
Need help! i am having black screen issue or sometimes game suddenly close while playing. This happen most of the time when there are multiple players displayed in the screen. I'm Playing MU btw.
Thank you in Advance,
Ken
Anyone encountered this issue before?
This has started happening to me in call of duty mobile. But only in the last update.
Black screen CODM.
I also have this issue. Any fix for this black screen?
I've started noticing this very occasionally too, but not in any particular game or app. The screen will just suddenly turn off like the screen timed out and shut off and locked, but it doesn't dim first like normal and happens randomly well before the screen timeout setting. It's only happened a handful of times over several months.
Having some problem here with my rog 2. Screen turn black while playing call of duty. Is there someone knew how solve this?
Thx
It's causing Android 10 and in COD Mobile only in Battle Royal mode right? Because i am not having an issue during MP, but only when i play Battle Royal there
CRYPTfromCATACOMBZ said:
It's causing Android 10 and in COD Mobile only in Battle Royal mode right? Because i am not having an issue during MP, but only when i play Battle Royal there
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Click to collapse
Yes me too
Recently happening in multiplayer too. Quite a few complaints about this in the app store too
Updating to latest version - WW 17.0230 fixes the issue. You can download the update from Official Asus website or wait for it to come to your phone. I have 12gb/512gb WW one, no root no bootloader unlocked.
While playing pubg mobile my screen goess black most of the times but the game runs in background and touch responds on blackout screen sometimes the one earpiece of headphones stop working while playing pubg mobile but instantly when I go to music app and play music then it works excellent with music and this all things happens only while playing pubg please help me out how to fix this
[email protected] said:
While playing pubg mobile my screen goess black most of the times but the game runs in background and touch responds on blackout screen sometimes the one earpiece of headphones stop working while playing pubg mobile but instantly when I go to music app and play music then it works excellent with music and this all things happens only while playing pubg please help me out how to fix this
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Click to collapse
Update to latest version 17.0230. Theses issues have been fixed.
Hey guys I'm having the same issue. I tried to update using the Asus website but after I reset my phone the update fails. Any thoughts?
Lulululam said:
Hey guys I'm having the same issue. I tried to update using the Asus website but after I reset my phone the update fails. Any thoughts?
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Click to collapse
Is it Tencent Version or WW? What is current Android version?
nipun03 said:
Is it Tencent Version or WW? What is current Android version?
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Click to collapse
It's WW and it's on 17.0210.2001.60
Lulululam said:
It's WW and it's on 17.0210.2001.60
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Click to collapse
I had the same version before updating. Steps I followed:
1. Download the file from Asus Website - WW 17.0230
2. Place it in internal storage (move from download folder to just internal storage)
3. Reboot phone
4. Update detected
5. Update the phone
6. Done
nipun03 said:
I had the same version before updating. Steps I followed:
1. Download the file from Asus Website - WW 17.0230
2. Place it in internal storage (move from download folder to just internal storage)
3. Reboot phone
4. Update detected
5. Update the phone
6. Done
Click to expand...
Click to collapse
Yeah I've done those exact steps and I still get the failure notice. I'm thinking the file isn't fully downloading. But it's still available in my downloaded files, and it says 2.43gb.... My connection is weak right now. Other than that I have no clue.
Thank you for your help though
Yes the update solved my issues
nipun03 said:
Update to latest version 17.0230. Theses issues have been fixed.
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Click to collapse
I'm on 17.0230 and sadly im getting this same friggin problem, but for me is only when charging and it tends to start happening when the battery goes under 60 percent and sadly Asus's customer service is just being useless, now they want me to send the phone back amidst all this when its clearly a soft ware issue so that'll mean 1 month or more without a phone. I seriously regret buying this phone, never had an issue with their phones in the past but i guess that's history
Mazupicua said:
I'm on 17.0230 and sadly im getting this same friggin problem, but for me is only when charging and it tends to start happening when the battery goes under 60 percent and sadly Asus's customer service is just being useless, now they want me to send the phone back amidst all this when its clearly a soft ware issue so that'll mean 1 month or more without a phone. I seriously regret buying this phone, never had an issue with their phones in the past but i guess that's history
Click to expand...
Click to collapse
I wasn't able to reproduce this. I charged while playing the game. My battery was around 6%. My COD graphic settings are - Frame Rate: Very High(max setting) and Graphic is set to low(lowest setting). You can try and see if the problem still persists.
I have attached my Gaming Profile (From Armory Crate) which I had downloaded from one reddit (it is suppose to be the best setting for COD)
To apply this setting - - > Armoury Crate - - > COD- Select Scenario Profile - - > Click on Download button at top right corner and then select this profile.