Is Anyone's Note 9 powering off when you turn the screen off? - Samsung Galaxy Note 9 Questions & Answers

Hey there everyone,
Yesterday my phone started to have this odd issue where randomly the phone will actually die when I hit the power button to put the phone in standby. There's no errors, lights, or anything to go off... I have already re-formatted the phone, I saw another thread about taking the SD card out (which I've done with no luck) and the Andriod auto reboot setting is not on.
Now here's the kicker... I purchased the phone new from Amazon. However, because the phone is from Hong Kong and I live in Canada. Samsung won't service the phone. I'm not sure what else to do here... Is anyone else having this issue?

dude9946 said:
Hey there everyone,
Yesterday my phone started to have this odd issue where randomly the phone will actually die when I hit the power button to put the phone in standby. There's no errors, lights, or anything to go off... I have already re-formatted the phone, I saw another thread about taking the SD card out (which I've done with no luck) and the Andriod auto reboot setting is not on.
Now here's the kicker... I purchased the phone new from Amazon. However, because the phone is from Hong Kong and I live in Canada. Samsung won't service the phone. I'm not sure what else to do here... Is anyone else having this issue?
Click to expand...
Click to collapse
Can confirm your Problem with random Reboots as you described. Was horrible with last Updates but with CSDE things getting better i guess. I sent Samsung many Times reports with this Problem and they said this will be fixed. So with CSDE i had no reboot so far.

Treasarion said:
Can confirm your Problem with random Reboots as you described. Was horrible with last Updates but with CSDE things getting better i guess. I sent Samsung many Times reports with this Problem and they said this will be fixed. So with CSDE i had no reboot so far.
Click to expand...
Click to collapse
Sorry, whats CSDE? I've also found some articles on Samsung's support page where people are having the same issue... Over there the overwhelming remedy appears to be to disable the Fingerprint Sensor... I have just re-flashed the phone with Odin to see if this fixes anything before disabling the Fingerprint Sensor. I would hate to lose it, but I have no other choice with Samsung's disgusting policy on not fixing their international phones.
I kid you not, Samsung support advised me to board a plane to Hong Kong to visit a center....

Did you boot it?
mine works fine. 1

Disable Fingerprint unlock in settings.
This is an ongoing issue that I've been trying to raise awareness of and is occurring across both S9s and the note 9.
I believe it be a software issue since it began shortly after one UI update, but there are reports that replacing the FP sensor solves the issue.
I have been using my Note 9 without FP unlock for a little over a month now, and once you get used to intelligent scan only, its not that bad. You will still be able to use FP in apps and such without a problem.
Post everywhere you can and lets hope we can attract enough attention for a official Samsung response.

dude9946 said:
Sorry, whats CSDE? I've also found some articles on Samsung's support page where people are having the same issue... Over there the overwhelming remedy appears to be to disable the Fingerprint Sensor... I have just re-flashed the phone with Odin to see if this fixes anything before disabling the Fingerprint Sensor. I would hate to lose it, but I have no other choice with Samsung's disgusting policy on not fixing their international phones.
I kid you not, Samsung support advised me to board a plane to Hong Kong to visit a center....
Click to expand...
Click to collapse
CSDE is the actual Buildstring for our Note 9, means the actual Software Update Mai. That's the first time i heard abbout that issue with the Fingerprintsensor. If this is true, this is a hardly big problem. But as i said so far, with CSDE the Problem is gone for my device. Had no random reboot so far, and in the meantime, i must have between 4 & 5 random reboots normaly. But thats not the case, so i guess they are working on it or just fixed it with CSDE.
I hope Samung fix that, if this case is a Hardwareproblem or Manufacturproblem whatever. Mean that they have to replace it for 0 cost normaly..
---------- Post added at 11:59 AM ---------- Previous post was at 11:56 AM ----------
tyrell22 said:
Disable Fingerprint unlock in settings.
This is an ongoing issue that I've been trying to raise awareness of and is occurring across both S9s and the note 9.
I believe it be a software issue since it began shortly after one UI update, but there are reports that replacing the FP sensor solves the issue.
I have been using my Note 9 without FP unlock for a little over a month now, and once you get used to intelligent scan only, its not that bad. You will still be able to use FP in apps and such without a problem.
Post everywhere you can and lets hope we can attract enough attention for a official Samsung response.
Click to expand...
Click to collapse
Okay so far so good, but i guess this cant be a soloution for us Noteusers that we deactivate a pice of Hardware cause we have random reboots.
Maybe we can all spam Samsung via Samsung Members App with this Problem as i done so many times the last weeks. Dont forget to sent a systemreport with it, so they can check whats going wrong. Had no random reboots so far with new Build, but if it comes back, i report every time it appears.

tyrell22 said:
Disable Fingerprint unlock in settings.
This is an ongoing issue that I've been trying to raise awareness of and is occurring across both S9s and the note 9.
I believe it be a software issue since it began shortly after one UI update, but there are reports that replacing the FP sensor solves the issue.
I have been using my Note 9 without FP unlock for a little over a month now, and once you get used to intelligent scan only, its not that bad. You will still be able to use FP in apps and such without a problem.
Post everywhere you can and lets hope we can attract enough attention for a official Samsung response.
Click to expand...
Click to collapse
Sure enough, I went an entire day and this morning it happened again... I have now disabled the Finger Print Sensor and we shall see what happens.

have this same problem... the thing is.. once or twice I got see a popup about one UI stopped responding and the phone restarted... not sure if the FP scanner is causing it.

Try wiping the Cache Partition in Recovery Mode. If that doesn't help, back up your device and perform a hard factory reset.

So till this day no random Reboots..Think they fixed it. Im still on CSDE cause the Mai Update still not Aviable for German dbt

Related

Note 4 (Marshmallow update) - Disable multi-window makes the phone un-usable

This happened to me yesterday and that was completely by mistake. I had the marshmallow update for sometime now and not experienced any major issues other than the random heating (while charging) and some drains at times.
The major issue occurred to me yesterday, when my mutli-window function got disabled by some how and then the phone did not respond to any of my finger touches anywhere on the screen. I have a password lock screen and that too stopped working because the touch response system was not usable. After a struggle for many hours and one sleepless night, the next morning, when I was just thinking of sending the phone to the service center; it just came to my mind and I tried out the SPen and that was working just fine. :victory:
So, using SPen I unlocked my phone and tried to understand what changed. As I normally enable a few functions on my phone, it easily came to my notice that the multi-window function was disabled. So, again using the SPen I enabled it and Voila!! the finger touch started working back.
This is pretty crazy and never experienced this before the marshmallow update.
PS: Even the backlit hard buttons ( left one, home, back right ) had stopped working for me for that instance.
Anyone has any clue on it?
Did you do a reset after the upgrade?
donalgodon said:
Did you do a reset after the upgrade?
Click to expand...
Click to collapse
Yes, as I said the upgrade was not the issue, the issue is disabling "multi-windows" made the phone unusable for sometime till I enabled it back and it started working fine. The issue is something with that "multi-window" on marshmallow update.
I don't intend to go back to older version now.
vaibhavgaikwad said:
Yes, as I said the upgrade was not the issue, the issue is disabling "multi-windows" made the phone unusable for sometime till I enabled it back and it started working fine. The issue is something with that "multi-window" on marshmallow update.
I don't intend to go back to older version now.
Click to expand...
Click to collapse
With all due respect, there's no way to know if the "upgrade was not the issue" unless you actually did a wipe/reset to rule out the crud remaining particularly between major version number leaps.
I tested what you described as the cause of your problem on my wiped/reset device and the problem is not happening for me. Enabling and disabling multi-window causes no issues in my case.
IT might be worth doing a wipe/reset if you haven't. (It's not clear from your response if you have or not done so).
donalgodon said:
With all due respect, there's no way to know if the "upgrade was not the issue" unless you actually did a wipe/reset to rule out the crud remaining particularly between major version number leaps.
I tested what you described as the cause of your problem on my wiped/reset device and the problem is not happening for me. Enabling and disabling multi-window causes no issues in my case.
IT might be worth doing a wipe/reset if you haven't. (It's not clear from your response if you have or not done so).
Click to expand...
Click to collapse
I think I have been more clear and transparent, if you says the multi-window is not an issue then it may be something else which I am not aware of. Though I know that over that particular day nothing new was installed on my phone (so I doubt it can be other software).
Why I am sure its the marshmallow update is because the older version I had tried disabling the mutli-window and the phone worked well, only with the marshmallow update the phone got weird (that too with that multi-window disabled) and enabling the multi-window made it work, so that's my point.
To answer you question on "Did I do a reset", the answer is no I did not, I rebooted (and shut) it couple of times thinking its overloaded but it did not change my situation. Only after I realized that SPen was working fine I could unlock the phone and enable the mutli-window and there after it started responding well to my finger touches too. It's working good today as I write this response. I can once again disable mutli-windows and check if it goes weird again. Let me know if you want me to do that?
Regards.
I recognize that doing a reset can be a pain, but it's probably worth it in the long term. It's up to you, but if it were me, I'd do a reset and start fresh.
When you make major version leaps, the chances of problems increases dramatically over point releases. (i.e. going from 5.x to 6.x is bigger than going from 5.0 to 5.1)

Has anyone noticed in their Note 8 or S8+/S8 what has happened to Smart Lock?

Recently, in my Note 8, no matter what I do, I’m having issues with Smart Lock. Specifically when I’m at home with Trusted Places. It works with the other Smart Lock areas, just not the Trusted Places. I thought if i shutoff WiFi, I fixed it. But, no. It still doesn’t work. About 2 weeks ago, it was working flawlessly. Obviously if the phone wasn’t used for 4 hours, I would have to use a method to unlock my phone, but after that when I was at home it would open without entering any method to unlock the phone. Anyone have this issue? If so, any solutions? I’ve tried so many and I’m getting tired and frustrated. I really don’t want a feature that’s been working on many Android phone including this one for years, make me resent this phone. Not sure if resent is the right word, but I’m sure everyone knows what I’m talking about. What is with Samsung, from how they handled the Note 7 fiasco (I got a lot more help through Verizon), not bringing back the original S Note app, constantly giving us great features then taking them away, etc. I can keep going on and on. If there was another Android phone that had a S Pen comparable to theirs, I really think they would be in trouble with how they are treating us consumers. I’m just really frustrated. Hopefully someone can help with this issue, that shouldn’t be. But based on my Google search, it looks like I’m not the only one. Thanks in advance for your help.
sll1313 said:
Recently, in my Note 8, no matter what I do, I’m having issues with Smart Lock. Specifically when I’m at home with Trusted Places. It works with the other Smart Lock areas, just not the Trusted Places. I thought if i shutoff WiFi, I fixed it. But, no. It still doesn’t work. About 2 weeks ago, it was working flawlessly. Obviously if the phone wasn’t used for 4 hours, I would have to use a method to unlock my phone, but after that when I was at home it would open without entering any method to unlock the phone. Anyone have this issue? If so, any solutions? I’ve tried so many and I’m getting tired and frustrated. I really don’t want a feature that’s been working on many Android phone including this one for years, make me resent this phone. Not sure if resent is the right word, but I’m sure everyone knows what I’m talking about. What is with Samsung, from how they handled the Note 7 fiasco (I got a lot more help through Verizon), not bringing back the original S Note app, constantly giving us great features then taking them away, etc. I can keep going on and on. If there was another Android phone that had a S Pen comparable to theirs, I really think they would be in trouble with how they are treating us consumers. I’m just really frustrated. Hopefully someone can help with this issue, that shouldn’t be. But based on my Google search, it looks like I’m not the only one. Thanks in advance for your help.
Click to expand...
Click to collapse
Do you have an Exchange account of some kind on the device? My corporate email disables Trusted Places in my device, but sometimes it kicks in and works for a brief period of time.
Works fine for me
Sent from my SM-N950U using Tapatalk
Actually had the same issue, had to add my current location under smartlock Trusted places (even though it shows as identical address to home)
Jammol said:
Do you have an Exchange account of some kind on the device? My corporate email disables Trusted Places in my device, but sometimes it kicks in and works for a brief period of time.
Click to expand...
Click to collapse
Unfortunately, that’s not it. It’s been working flawlessly since I got the phone on release date. It’s just been recently, approximately 2 weeks, that it stopped working. Even then, I’ll get it to work for a dat and then it will stop again.
SteelPicori said:
Actually had the same issue, had to add my current location under smartlock Trusted places (even though it shows as identical address to home)
Click to expand...
Click to collapse
I’ve tried this, too. I’ve also tried different locations on my street and it was working, but then stopped again. Open to other suggestions.
sll1313 said:
Unfortunately, that’s not it. It’s been working flawlessly since I got the phone on release date. It’s just been recently, approximately 2 weeks, that it stopped working. Even then, I’ll get it to work for a dat and then it will stop again.
Click to expand...
Click to collapse
Oh okay. Only other thing I can think of is software update that was released about that time. Can you try a factory reset after backing up your data?
Jammol said:
Oh okay. Only other thing I can think of is software update that was released about that time. Can you try a factory reset after backing up your data?
Click to expand...
Click to collapse
Thanks for the quick response. I appreciate the thought, but I was trying to figure out another way. I finally got the original S Note app with Action Memo, Photo Note, Idea Sketch, Sketchbook, Easy Chart, etc. on the phone and I really don’t want to take any chances that I lose that app. It’s my favorite app for the Note. Still shocked that Samsung changed it to Samsung Notes. However, you gave me an idea. I normally wipe cache partition when I do updates and I forgot after the last security update. So I just did it and Trusted Places is working so far. Hopefully it continues. Thanks for the suggestion! If this holds up, I will let you know and then I’ll just have to remember to do that after each OTA.
My wife and I use smart lock location at home, hers stopped working 2 days ago and mine stopped yesterday. Must have been an update to an app that is killing it.
Just spoke with a Samsung rep and have a possible solution
Settings >> Apps >> more options ( 3 vertical dots) >> tap on System apps
scroll to "google play services" and clear it's cache, reboot the phone and then check for the issue.
This worked for me.
Sent from the delta quadrant.
EVObastard said:
My wife and I use smart lock location at home, hers stopped working 2 days ago and mine stopped yesterday. Must have been an update to an app that is killing it.
Just spoke with a Samsung rep and have a possible solution
Settings >> Apps >> more options ( 3 vertical dots) >> tap on System apps
scroll to "google play services" and clear it's cache, reboot the phone and then check for the issue.
This worked for me.
Sent from the delta quadrant.
Click to expand...
Click to collapse
I just tried this idea for my phone and I thought it worked, but unfortunately I was wrong. I wanted to double check to be certain because one of my work arounds to fix this issue was just rebooting the phone and making sure my location was working and then it would work. So of course since your idea involved rebooting I knew that would help my phone. I was just hoping the added step of clearing the cache would make it work permanently. Are both of your phones still working? I may just forget it and set it up for either the Google Home or mini as a trusted device because this is getting very frustrating. If you could think of anything else, please let me know. Thanks again.
I had the same problem at home and I narrowed down to the GPS not locking down properly in different areas of the house. Open Google Maps and you can see.
So, the next time it stops working, simply add the trusted zone of your area again even though the coordinates are the same.
I have the same coordinates registered 4 times in my device and haven't had an issue since.
It's a stupid solution but works.
i have an N950F running 8.0.0 and for me it stopped working on Nougat. After i clean istalled Oreo, smart lock worked for about 3 days. Now it doesn't again . I already cleaned cache of google play services and since then it works when it want's sometimes it workes sometimes not. is there no way to force it ? i mean once we have unlocked the device we can tap the lock on lockscreen to lock the device again . Is there nothing similar like this to unlock the device if the Automatad way isn't working propertly?
Adding more locations around my home area also didn't helped.
it is also very frustrating that we only can add bluetooth devices to trusted devices instead of i.E. my home router so it would know that i am at home not only through GPS location.
sll1313 said:
Unfortunately, that’s not it. It’s been working flawlessly since I got the phone on release date. It’s just been recently, approximately 2 weeks, that it stopped working. Even then, I’ll get it to work for a dat and then it will stop again.
Click to expand...
Click to collapse
I have the exact same problem! I'm not sure when it started happening, but it has annoyed me more and more over the last couple of weeks. I'll try to add my home again as a second input.
Note8 950F w/ Jan security update (nordic).
edit: it seems to work now when I've added my home two times.
I’ve actually tried all those ideas. I have a paragraph of locations including addresses as well as coordinates. I find that interesting that you mentioned about having four of the same coordinates because I noticed something quite interesting. Sometimes when they’re the same coordinates it will say it’s a duplicate and those I’ve dismissed. However, others that come up don’t come up with that message and I end up having multiple items with the same coordinates. Later on I erase them because I figure they’re just duplicates. I won’t going forward to see if that works. I’m assuming the ones the system catches as duplicates are the ones to not have included. I’m thinking about trying my home or one of my minis to use as a trusted device. I just really would like to get Trusted Places to work, but if not I think that’s the only other option since we can’t use a router as an option and I don’t have any of my Bluetooth speakers on all the time (I’m assuming those won’t work because of that). Please keep us informed in anyone cane up with any other ideas (as I’m sure you all will) and I will do the same.
LegendSmoker said:
i have an N950F running 8.0.0 and for me it stopped working on Nougat. After i clean istalled Oreo, smart lock worked for about 3 days. Now it doesn't again . I already cleaned cache of google play services and since then it works when it want's sometimes it workes sometimes not. is there no way to force it ? i mean once we have unlocked the device we can tap the lock on lockscreen to lock the device again . Is there nothing similar like this to unlock the device if the Automatad way isn't working propertly?
Adding more locations around my home area also didn't helped.
it is also very frustrating that we only can add bluetooth devices to trusted devices instead of i.E. my home router so it would know that i am at home not only through GPS location.
Click to expand...
Click to collapse
I haven’t installed Oreo yet. I was waiting to hear what everyone thinks of it. How do you like it? That was one of my ideas that I was hoping would work. The only reason I haven’t installed Oreo besides waiting to hear what people thought. I want to make sure the Note 8 runs as well on it. I know in the past sometimes you upgrade and it makes the phone run worse. Also, I’ve got Nova Prime running , so it’s seems like I have most of the features that come with Oreo already on my phone. Honestly the last and most important reason I haven’t upgraded is the original S Note app. I had it running with Action Memo for quite sometime, but finally after awhile I managed to get it fully installed with Photo Note, Easy Chart, Idea Sketch, Scrapbook, etc. It’s working in its full form. There’s one very minor thing that I never realized wasn’t around since the Note 4 (because I didn’t own the Note 5 since it didn’t have the SD slot). And that’s not being able to bring in a photo from your gallery to Photo Note. Other than that minor item, it works flawlessly. So I really don’t want to lose it. I know eventually I will take my chances, but I was really hoping someone else already updated their phone and it’s still working. By any chance, did you have it fully installed when you updated to Oreo? BTW, the only other option which I put in my other post which another person posted as well is to use the Google Home/mini/max as a trusted device as a workaround.
sll1313 said:
I haven’t installed Oreo yet. I was waiting to hear what everyone thinks of it. How do you like it? That was one of my ideas that I was hoping would work. The only reason I haven’t installed Oreo besides waiting to hear what people thought. I want to make sure the Note 8 runs as well on it. I know in the past sometimes you upgrade and it makes the phone run worse. Also, I’ve got Nova Prime running , so it’s seems like I have most of the features that come with Oreo already on my phone. Honestly the last and most important reason I haven’t upgraded is the original S Note app. I had it running with Action Memo for quite sometime, but finally after awhile I managed to get it fully installed with Photo Note, Easy Chart, Idea Sketch, Scrapbook, etc. It’s working in its full form. There’s one very minor thing that I never realized wasn’t around since the Note 4 (because I didn’t own the Note 5 since it didn’t have the SD slot). And that’s not being able to bring in a photo from your gallery to Photo Note. Other than that minor item, it works flawlessly. So I really don’t want to lose it. I know eventually I will take my chances, but I was really hoping someone else already updated their phone and it’s still working. By any chance, did you have it fully installed when you updated to Oreo? BTW, the only other option which I put in my other post which another person posted as well is to use the Google Home/mini/max as a trusted device as a workaround.
Click to expand...
Click to collapse
Ou i like Oreo. I did a clean install and can say that I have Better SOT( on nougat 4 h on oreo 5h ). Else is same as nougat for me... Some changes in Settings UI and some changes in ui here and there nothing interesting. I can't help you with Snote because I didn't use it in past with my older Note 3 or 4 or 5 but now I just learned to use Samsung notes because i am just writing some songtexts with it. I can understand also that users don't want to switch because snote had more features but they are making it harder and harder to get snote back with fully functionality so it is only matter of time until it is fully uncompatible. But I Can find it on play store so it probably still works. If you hold the s pen button and touch the screen with the pen twice you will get an action memo like note with Samsung notes but you probably know that and this is the only thing I need ^^ what do you mean with fully installed after updated to oreo? I did a factory reset before and after I flashed oreo with Odin. And then I restored all my files with smart switch from PC. If you want to keep your data you can wait for OTA update or try dirty flashing with Odin but if you get any fc's after you updated them you will still need to factory reset to get rid of these errors. Thanks for this suggestion but unfortunately I don't own any smart home or Google home devices except of chromecast and this is not enough ^^
Gesendet von meinem SM-N950F mit Tapatalk
I have the same issue lately (maybe 2 weeks at most so mid-March) that I've noticed Smart Lock no longer working most of the time when I'm at home or any other "trusted places". Seriously annoying because as mentioned above (by LegendSmoker) that they should allow routers to be added as trusted devices then it would solve this issue. I'm using the Canadian Note 8 (N950W unlocked) and it was fine from launch up until 1-2 weeks ago roughly and now it prompts the pattern or biometrics most of the time when I am at home. Nothing has helped so far in resolving this so not sure what caused it but hopefully it will start working again soon.
This is very annoying. I've done factory reset but the problem comes back after a few hours of use.
I've discovered something interesting, mine usually works late at night, like after 10p, coincidentally right after my AOD turns off. I've tried manually turning off AOD but that doesn't seem to help. I just realized that I have the do not disturb coming on at 10p also but my wife does not so I don't think it's that. It seems really odd though, that it works late at night, every night.
Sent from the delta quadrant.
LegendSmoker said:
Ou i like Oreo. I did a clean install and can say that I have Better SOT( on nougat 4 h on oreo 5h ). Else is same as nougat for me... Some changes in Settings UI and some changes in ui here and there nothing interesting. I can't help you with Snote because I didn't use it in past with my older Note 3 or 4 or 5 but now I just learned to use Samsung notes because i am just writing some songtexts with it. I can understand also that users don't want to switch because snote had more features but they are making it harder and harder to get snote back with fully functionality so it is only matter of time until it is fully uncompatible. But I Can find it on play store so it probably still works. If you hold the s pen button and touch the screen with the pen twice you will get an action memo like note with Samsung notes but you probably know that and this is the only thing I need ^^ what do you mean with fully installed after updated to oreo? I did a factory reset before and after I flashed oreo with Odin. And then I restored all my files with smart switch from PC. If you want to keep your data you can wait for OTA update or try dirty flashing with Odin but if you get any fc's after you updated them you will still need to factory reset to get rid of these errors. Thanks for this suggestion but unfortunately I don't own any smart home or Google home devices except of chromecast and this is not enough ^^
Gesendet von meinem SM-N950F mit Tapatalk
Click to expand...
Click to collapse
Thanks for the quick response. I will probably wait for the OTA for Oreo since I’ve waited this long and I’ve heard rumors it’s coming very soon. Yes, I am aware that you are able to open Samsung Notes the same way you were able to open Action Memo.
The S Note app that’s on the Play Store is not the original version and is missing numerous features. While there still a few features that are better than the Samsung Notes app, if that was my choice I would’ve probably followed your lead and stuck with Samsung Notes. Luckily, I was able to get the S Note app with Action Memo installed on my phone pretty quickly and eventually found a way to get the entire S Note app that besides having Action Memo, it also has Photo Note, Easy Chart, Idea Sketch, Scrapbook, and the rest. So that’s what I meant I took me some time to find a way to get the whole app side loaded and fully installed on my phone. I actually found the answer on this site. So I was trying to explain that I am somewhat worried that when I update to Oreo, it won’t work or I’ll have to do it all over again. I really hope not.
I also really hope that Samsung changes it’s mind with Samsung Notes in that either they improve the app with all, if not more, of the S Note features or just bring back S Notes. I didn’t use the S Pen really at all because I was really unaware of all its capabilities, including S Note until I upgrade from the Note 2 to the Note 3. I really think if they expanded the features of the app they would leave a lot of phones in the dust. There’s a member of XDA, tah480, who has some really great ideas on how the could really perfect S Note and make a phenomenal app. I already feel it’s probably the best app ever and with his ideas it would really be unreal.
I hope that it explains what I posted better. Also, while my phone isn’t perfect, I’m wondering if there is a weird delayed issue with location. I’ve added a lot of places in Trusted Places and will always add more every time it doesn’t let me in, but I’ll also open the Map app or ask Google where I am and then sure enough it works, but again only temporarily. It also seems to work temporarily after a reboot.
Oh and to the other post, I actually found the complete opposite about the AOD. I had mine going off at night and I changed it because I though it was having an effect on a clock/weather widget. Now it seem the Smart Lock is actually working better, still unfortunately not like it did. I’m just disappointed because I was really hoping then when I updated to Oreo I was hoping that would fix it, but it sounds like that’s not going to happen.
The only other thing that’s interesting is I notice I have a delayed issue with updating/installing apps on Google Play. They download and then they sit there and either eventually get installed or I have a workaround to get it to work. The only thing I could think about is I disabled the DT ignite (or whatever it was called before). It was my understanding that you should disable it. I’m wondering if I put it back, if these issues would start working again.

air trigger not working as before

Dear guy
After I update to 1910.34 yesterday on my tencent phone , my right air trigger not working well I need to press so hard near lockscreen button to make it work even I set lowest force level and sensitive bosster turn on.
Does anyone have the same issue like mine? And is this hardware and software issue ?
Same but republic of gamers here delay response time
Chea Chandarin said:
Dear guy
After I update to 1910.34 yesterday on my tencent phone , my right air trigger not working well I need to press so hard near lockscreen button to make it work even I set lowest force level and sensitive bosster turn on.
Does anyone have the same issue like mine? And is this hardware and software issue ?
Click to expand...
Click to collapse
Try update to 1910.44. This fix the problem
right air trigger is not working perfectly
Problem not resolved after update also.
Left Air-Trigger button not working properly
Yesterday my phone's left air-trigger started to loose its connection or something. I had to press really hard for it to notice that I am pressing the button. And even when I am holding it, it again looses its connection in between. Firstly I thought that it was app specific but then I tried it on multiple games and the issue was same on all. This has made it almost unplayable. Then I thought may be it will get fixed by updating the phone. But even after updating it to 1910.64 (which is latest by this day) the air trigger were not working as they were on the day of purchase. Please let me know if it is a software issue or a hardware issue. And if you need more information I will happy to provide them so feel free to ask. BTW I purchased this device this month only.
Have u tried folks factory reset?
arpitsinha said:
Yesterday my phone's left air-trigger started to loose its connection or something. I had to press really hard for it to notice that I am pressing the button. And even when I am holding it, it again looses its connection in between. Firstly I thought that it was app specific but then I tried it on multiple games and the issue was same on all. This has made it almost unplayable. Then I thought may be it will get fixed by updating the phone. But even after updating it to 1910.64 (which is latest by this day) the air trigger were not working as they were on the day of purchase. Please let me know if it is a software issue or a hardware issue. And if you need more information I will happy to provide them so feel free to ask. BTW I purchased this device this month only.
Click to expand...
Click to collapse
Hi Everyone! Hope you all are well.. @arpitsinha explained..
I am facing the same issue since January update and its remains same till date.. i tried hard resetting, Rollback on android 9, again updating to letest android 10 and may 2020 update as well.
I also wrote mail to Asus about the same but their responce was cold and told me to visit Asus Service center after Lockdown. I also watche youtube video where a guy suggested to clean teigger spot with spirit and or try removing Back cover and use phone naked.. pointless but i did tried ...
Finally after trying all options I did something that didn't resolve My mobile issue but it resolved mine..
I stared using 4 finger.. hope asus acknowledge it and resolve this issue soon.

Tap To Wake Stops Working

Anybody notice that tap to wake intermittently stops working? I'm thinking that it happens when the phone has been sitting untouched for some time but I'm not sure. Maybe it is designed like this to save battery?
When the tap to wake doesn't work does face unlock stop working too?
If so it's a known problem
Rotten Ross said:
When the tap to wake doesn't work does face unlock stop working too?
If so it's a known problem
Click to expand...
Click to collapse
My problem exactly! I'm new to the 4XL, has this been a long-standing problem? Has Google already acknowledged the problem, and are they going to patch it? I have been restarting my phone 2 or 3 times a day. I was beginning to think it was defective. So glad I saw this post.
Sent from my Pixel 4 XL using Tapatalk
xRogerxC said:
My problem exactly! I'm new to the 4XL, has this been a long-standing problem? Has Google already acknowledged the problem, and are they going to patch it? I have been restarting my phone 2 or 3 times a day. I was beginning to think it was defective. So glad I saw this post.
Click to expand...
Click to collapse
I have this problem but not as bad as you. I normally have to restart my phone every 2-3 days due to this problem. I've spoken to someone a Google, they said that I have to see if a factory reset fixes the issue, (but it is very unlikely as many users have reported that it doesn't), if the problem still persists then I will have to send it to them to get a replacement. The person told me they don't know what causes the problem and don't have a solution. I don't see how a replacement is a good option considering that will probably become faulty to if they don't have a fix for it.

Question Redmi Note 10 Pro started to occasionally unlock itself when receiving notifications

Since the 13.0.4.0 update there were a couple of times when a notification opened the phone's home screen without me unlocking it rather than just lighting up the screen.
Is anyone else having this too?
Yes, I too have the same problem with MIUI 13.0.3.0
Giovy52845 said:
Yes, I too have the same problem with MIUI 13.0.3.0
Click to expand...
Click to collapse
That's basically one version before the current one? Because I don't think I had this bug on the MIUI previous to 13.0.4.0.
Has it started to happen only during the last couple of weeks for you or ever since you've installed 13.0.3.0?
I don't know if it's the penultimate version, because it doesn't show me any available updates, so for me this is the latest version available
Yes I have this problem since the update... Besides this problem the phone also started to be terribly slow, it freezes, the screen lights up for no reason, and besides I have some problems also with the vibration due to the pressing the keys, it stops working and then starts again when a notification arrives.
Worst update ever.
Giovy52845 said:
I don't know if it's the penultimate version, because it doesn't show me any available updates, so for me this is the latest version available
Yes I have this problem since the update... Besides this problem the phone also started to be terribly slow, it freezes, the screen lights up for no reason, and besides I have some problems also with the vibration due to the pressing the keys, it stops working and then starts again when a notification arrives.
Worst update ever.
Click to expand...
Click to collapse
Strange, do you have some local version of the phone? The latest update available for me was MIUI Global 13.0.4.0 Stable (SKFMIXM).
I don't know about the rest of your issues, stuff like Netflix hanging up occasionally already happened on earlier versions, perhaps it's a bit better now actually.
Also it seems the grey uniformity of the screen is slightly less blotchy now, which doesn't make sense for a software update to improve. Maybe the OLED getting older reduced differences in voltage response between groups of pixels?
good evening ,
Giovy 52845:
I would recommend resetting the phone to see if that fixes the problem.
Yes i have the same issue on miui 13.0.3
Hello there, registered an account just to write here, I had the same issue, trying to change the notifications, unlock mode, even reseting my phone and all settings I could to fix the unwanted unlock, nothing worked.
But lately, I uninstalled the Vanced Y*utube apps, wich is no longer suported since late march if i remember right, and boom, after a restart of my Redmi Note 10 pro (MIUI 13.0.4), didn'tunlock on notification since 2 weeks!
Hope this help.
I have the same issue, and I am currently on MIUI Global Stable 13.0.8.0 (SKFMIXM). The problem is intermittent, but it happens often enough to be VERY TROUBLING. I reset my phone to factory settings but the problem persists. Looking at this thread as well as other forums, I see this has been an issue since MIUI 13 was first launched.
Note, THIS IS A VERY SERIOUS ISSUE !!! IT IS ESSENTIALLY A SECURITY FLAW !!! Xiaomi should treat this with the HIGHEST PRIORITY !!! I use NFC for payments. If my phone gets stolen, then there is no immediate protection against fraudulent use of my Wallet since it can be unlocked without any form of authentication ! If this ever happens, and Xiaomi is not proactively and very expeditiously resolving this issue, I will hold that company responsible !
Frustrated_Angry said:
I have the same issue, and I am currently on MIUI Global Stable 13.0.8.0 (SKFMIXM). The problem is intermittent, but it happens often enough to be VERY TROUBLING. I reset my phone to factory settings but the problem persists. Looking at this thread as well as other forums, I see this has been an issue since MIUI 13 was first launched.
Note, THIS IS A VERY SERIOUS ISSUE !!! IT IS ESSENTIALLY A SECURITY FLAW !!! Xiaomi should treat this with the HIGHEST PRIORITY !!! I use NFC for payments. If my phone gets stolen, then there is no immediate protection against fraudulent use of my Wallet since it can be unlocked without any form of authentication ! If this ever happens, and Xiaomi is not proactively and very expeditiously resolving this issue, I will hold that company responsible !
Click to expand...
Click to collapse
Yup, it's still happening and I realized eventually that the issue is the phone itself simply doesn't lock itself sometimes although the display is turned off. When it happens the fingerprint sensor won't open the screen as it's not actually unlocked, you need to press the button and you can see the screen lights up without actually going through the unlock process.
+1
Currently, I am facing the same issue on the latest Xiaomi.eu ROM V13.0.12.
Earlier I faced it on the stock MIUI after the V13 update.

Categories

Resources