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I am having an issue with my standard htc one.
When i am on calls the person on the other end is saying that i sound very quite. I have had this with a couple of different people i have called.
The phone is a brand new replacement from o2.
I at first thought it was due to the case i have on the phone blocking the mic however having removed the case and tried another test call the problem is still there.
Any suggestions of what to try or why this is
anyone else had this?
thanks
hpsauce37 said:
I am having an issue with my standard htc one.
When i am on calls the person on the other end is saying that i sound very quite. I have had this with a couple of different people i have called.
The phone is a brand new replacement from o2.
I at first thought it was due to the case i have on the phone blocking the mic however having removed the case and tried another test call the problem is still there.
Any suggestions of what to try or why this is
anyone else had this?
thanks
Click to expand...
Click to collapse
Call your provider reps and get another new model...
Just had it replaced by o2 as the last one had a random vibrating and overheating issue.
Getting fed up with constantly having to change this one....seems to be one problem after another.
Any possible fix or cause?
Sent from my HTC One using xda premium
hpsauce37 said:
Just had it replaced by o2 as the last one had a random vibrating and overheating issue.
Getting fed up with constantly having to change this one....seems to be one problem after another.
Any possible fix or cause?
Sent from my HTC One using xda premium
Click to expand...
Click to collapse
Are u on stock or did u flash any Rom or custom kernel?
99piotrek said:
Are u on stock or did u flash any Rom or custom kernel?
Click to expand...
Click to collapse
no completely stock
the phone was purchased on o2 contract by a friend who then didnt like it/get on with it so i bought it off him. The phone i received had an issue with random vibrating so he returned it for a brand new replacement.
All i have done is unlocked the phone (by code) so i can use it on my network which is 3
it would seem that the htc one seems to be plagued with a number of different issues and no sooner than you manage to sort one out by exchanging it you end up with another problem!
Its getting very frustrating as i so want to like this phone....the first phones i had (bought sim free) had issues with captive buttons and build quality which led me to change back to an iphone.
After a couple of months decided to try the htc one again in the hope that all the early issues were resolved and here we are again with yet different problems.
i had this issue too, i think its related to Radio and Firmware,
just flash 2.24 and see if it fixes it, if not try ARHD 12.1 (With Wipe)
Muhammad.Muayad said:
i had this issue too, i think its related to Radio and Firmware,
just flash 2.24 and see if it fixes it, if not try ARHD 12.1 (With Wipe)
Click to expand...
Click to collapse
glad its not just me then, was yours an o2 one also?
really hope it can be sorted by firmware....can you tell me which firmware yo put on yours please..a link would be great
im guessing i have to unlock the bootloader and put a recovery and root again? i did this with the last one to try and resolve the random vibrating issue however that turned out to be a hardware problem
I have read some issue about problems with the mics on the phone just wish there was a way to be sure before flashing just in case i have to send it to htc to get sorted...would rather avoid sending away though
thanks for the help
hpsauce37 said:
glad its not just me then, was yours an o2 one also?
really hope it can be sorted by firmware....can you tell me which firmware yo put on yours please..a link would be great
im guessing i have to unlock the bootloader and put a recovery and root again? i did this with the last one to try and resolve the random vibrating issue however that turned out to be a hardware problem
I have read some issue about problems with the mics on the phone just wish there was a way to be sure before flashing just in case i have to send it to htc to get sorted...would rather avoid sending away though
thanks for the help
Click to expand...
Click to collapse
just locked on my phone and it says the software is 2.24.206.1 so does this mean that it must be a hardware issue or is it still worth flashing something?
Hej, had the same problem and thought it would be the rom (cm-10.1-20130706-NIGHTLY-m7ul).
Well, it became apparent that it was the genuine HTC double flip case, who seemed to cover the micro just next to the micro usb connection.
Xayden said:
Hej, had the same problem and thought it would be the rom (cm-10.1-20130706-NIGHTLY-m7ul).
Well, it became apparent that it was the genuine HTC double flip case, who seemed to cover the micro just next to the micro usb connection.
Click to expand...
Click to collapse
thats why i thought it might be the case however the problem is the same with the case removed (poetic case) so dont think its that. I just dont want to unlock bootloader etc and risk messing up my return to htc if it is definatley a hardware issue.
Getting really annoying this now though as the rest of the phone is perfect, build, captive buttons, ear speaker etc
Yeah, seems to be a good idea not to mess around with roms while the device itself ain't running as it should.
Just had a look at the poetic case and the hole for the micro seems rather big, so it seems unlikely that this is the problem.
How about the hole being filled by like, dirt? Just had to think about my htc one. Sometimes the speaker grill is filled with some tobacco leftovers who float around in the same pocket as in which I put the phone. Even though it seems rather unlikely, no possibility should be left unregarded.
Xayden said:
Yeah, seems to be a good idea not to mess around with roms while the device itself ain't running as it should.
Just had a look at the poetic case and the hole for the micro seems rather big, so it seems unlikely that this is the problem.
How about the hole being filled by like, dirt? Just had to think about my htc one. Sometimes the speaker grill is filled with some tobacco leftovers who float around in the same pocket as in which I put the phone. Even though it seems rather unlikely, no possibility should be left unregarded.
Click to expand...
Click to collapse
thanks again
i have considered the possibility of the mic hole being blocked although the phone is only a day old. I am pretty sure though that the phones supplied by o2 to replace faulty phones are actually reconditioned phones so it is possible that could be fluff or blocked, On looking it does seem that the hole for the mic is rather small and i am wondering if that in the machining process that maybe that holes is not opened up as much as it should be or is not clean....think i might try opening the hole abit using the sim ejecting tool or a pin. Just a bit concerned about the possibility of damaging the mic but then if it is faulty anyway then i guess i have nothing to lose.
will report back in a bit
hpsauce37 said:
glad its not just me then, was yours an o2 one also?
really hope it can be sorted by firmware....can you tell me which firmware yo put on yours please..a link would be great
im guessing i have to unlock the bootloader and put a recovery and root again? i did this with the last one to try and resolve the random vibrating issue however that turned out to be a hardware problem
I have read some issue about problems with the mics on the phone just wish there was a way to be sure before flashing just in case i have to send it to htc to get sorted...would rather avoid sending away though
thanks for the help
Click to expand...
Click to collapse
i had 2.19 running 4.1.2 then i upgraded to 4.2.2 and 2.24 ARHD 12.1, the Proximity sensor is fixed and call quality has been improved but sometime it gets bad.
as for O2, i am running M7 unlocked (international)
here is the Link, just flash this ROM (Firmware, Radio, and OS is included) "http://forum.xda-developers.com/showthread.php?t=2183023"
Ok so I have tried to make the Mic hole bigger/clean it out and and first couple of test calls it seemed it improved it. However it seems almost now like the problem is intermittent as other calls have shown the problem to still be there, this is really getting frustrating now.
Can it really be software related? Is there anymore conclusive tests I can do to help identify the problem.
Sent from my HTC One using xda premium
hpsauce37 said:
Ok so I have tried to make the Mic hole bigger/clean it out and and first couple of test calls it seemed it improved it. However it seems almost now like the problem is intermittent as other calls have shown the problem to still be there, this is really getting frustrating now.
Can it really be software related? Is there anymore conclusive tests I can do to help identify the problem.
Sent from my HTC One using xda premium
Click to expand...
Click to collapse
BUMPPPP!
I got this problem all of a sudden
Did you solve the problem op?
I've isolated my problem to the bottom mic, cause recording videos is mainly fine (guessing it records only with one of the mics now though) and when I put it on speakerphone it works. However when I take a normal call, or use gnow it doesn not really register. When I really yell it comes through softly.
People on the other side of the phone can't hear me well, I have a feeling something's stuck in my mic port
Thanks
I've been having problems with the sensitivity of the top 2mm of my phone's screen. I don't remember when it started but I think it was around a couple of months ago.
Before, it was only difficult for me to swipe the notification bar down, but now, I can no longer swipe it down unless I rotate the screen.
I don't remember how or exactly when it started, but I remember that I was using ARHD 70.0, then I updated to 71.1 in attempt to fix it, but it only worked for a while but it came back again. I also tried other roms such as MaximusHD and Eragon but still the same. I also tried rebooting to safe mode but still the same. I also used both stock and elemental sense kernels.
I updated my firmware back then to 6.06 and now to 6.07 but still nothing. I haven't tried downgrading yet though.
I tried using the line draw test and the result is found below.
Does anyone know how to fix this? I already searched xda and google but i found no solution to my problem.
It could be a hardware related issue. If it's still under warranty revert it to stock and re-lock the bootloader and just send it back.
Kahun said:
It could be a hardware related issue. If it's still under warranty revert it to stock and re-lock the bootloader and just send it back.
Click to expand...
Click to collapse
It's not under warranty anymore.
jzerman said:
It's not under warranty anymore.
Click to expand...
Click to collapse
Has your device been dropped or been water damaged? The digitizer connection from the mb could have became a bit loose.
*Edit*
I have read on a forum for the HTC One X which seems to have a similar issue to yours where a part of the screen is unresponsive. Someone suggested to clean the connector.
Kahun said:
Has your device been dropped or been water damaged? The digitizer connection from the mb could have became a bit loose.
*Edit*
I have read on a forum for the HTC One X which seems to have a similar issue to yours where a part of the screen is unresponsive. Someone suggested to clean the connector.
Click to expand...
Click to collapse
I dropped it a few times while in a case and only around a feet at most. It never been water damaged, hopefully never will.
I see, I'll look for it there, though I'm not sure how to clean the connector. Thanks!
jzerman said:
I dropped it a few times while in a case and only around a feet at most. It never been water damaged, hopefully never will.
I see, I'll look for it there, though I'm not sure how to clean the connector. Thanks!
Click to expand...
Click to collapse
Just clean the end of it with some sort of strong spirit.
Kahun said:
Just clean the end of it with some sort of strong spirit.
Click to expand...
Click to collapse
Tried cleaning it but still the same, i used alcohol because some say that that's good enough..
jzerman said:
Tried cleaning it but still the same, i used alcohol because some say that that's good enough..
Click to expand...
Click to collapse
What launcher are you using?
Kahun said:
What launcher are you using?
Click to expand...
Click to collapse
Just the stock sense/blinkfeed launcher. I also tried smart launcher but still the same.
jzerman said:
Just the stock sense/blinkfeed launcher. I also tried smart launcher but still the same.
Click to expand...
Click to collapse
I did some more research about it and people are saying it is a digitizer issue. So replacing the digitizer should fix it, but you will need to buy the lcd and digitizer together as its nearly impossible to replace them separate from eachother.
Quote from androidcentral
It's definitely a hardware issue. I have been dealing with the same issue for about 6 months now. When I try to swipe down to bring up the notification bar I get absolutely no feedback . If I give it a smack with my palm near the top corners I can often times get it to start working again. However, it's usually short lived.
Click to expand...
Click to collapse
Kahun said:
I did some more research about it and people are saying it is a digitizer issue. So replacing the digitizer should fix it, but you will need to buy the lcd and digitizer together as its nearly impossible to replace them separate from eachother.
Quote from androidcentral
Click to expand...
Click to collapse
I see. Thank you very much for the help. I think I'll just send this to the service center when I get the chance. I will probably ask them to fix the red tinted camera as well. I just hope it won't be too expensive.
You have a dead spot. Sorry kid. If updating the OS still gives you the funk, you need a new screen.
Sent from my iPad using Tapatalk
jzerman said:
I see. Thank you very much for the help. I think I'll just send this to the service center when I get the chance. I will probably ask them to fix the red tinted camera as well. I just hope it won't be too expensive.
Click to expand...
Click to collapse
You could do it yourself and save a bit of money if you know what your doing. There are tutorials on YouTube.
Alright, the weird thing is, it started working again :| i didn't do aything :|
ok so i brought a used xperia z a couple of months ago well knowing that the vibration motor was not working as i planned to fix it. but now i have my new replacement motor and i placed it in the xperia z and the vibration still does not work...
i cant think of any possible thing i did wrong...
xdarkmario said:
ok so i brought a used xperia z a couple of months ago well knowing that the vibration motor was not working as i planned to fix it. but now i have my new replacement motor and i placed it in the xperia z and the vibration still does not work...
i cant think of any possible thing i did wrong...
Click to expand...
Click to collapse
It could be an IC problem or something else other than motor problem.
I remember, one of my device had more soldering wax which was clogging the connections of my speakers.
The point being it could be actually anything really.
Why don't you show it to a technician huh?
Quote me in case you expect a reply. Good Luck
Hnk1 said:
It could be an IC problem or something else other than motor problem.
I remember, one of my device had more soldering wax which was clogging the connections of my speakers.
The point being it could be actually anything really.
Why don't you show it to a technician huh?
Quote me in case you expect a reply. Good Luck
Click to expand...
Click to collapse
what is IC?
xdarkmario said:
what is IC?
Click to expand...
Click to collapse
An integrated circuit or monolithic integrated circuit (also referred to as an IC, a chip, or a microchip) is a set of electronic circuits on one small plate ("chip") of semiconductor material, normally silicon.
Hnk1 said:
An integrated circuit or monolithic integrated circuit (also referred to as an IC, a chip, or a microchip) is a set of electronic circuits on one small plate ("chip") of semiconductor material, normally silicon.
Click to expand...
Click to collapse
oh ok, so your saying it could be a motherboard issue?
xdarkmario said:
oh ok, so your saying it could be a motherboard issue?
Click to expand...
Click to collapse
All I'm saying is you should show it to a technician to pin point the problem. It could be anything from loose connection, fried IC , faulty vibration motor.
You can not be sure unless you physically check it.
Hnk1 said:
All I'm saying is you should show it to a technician to pin point the problem. It could be anything from loose connection, fried IC , faulty vibration motor.
You can not be sure unless you physically check it.
Click to expand...
Click to collapse
I am a tec lol, I do computer & phone repair (not a licensed Sony tec though) and there's no possibility of Me showing it to a tec, I opened and installed rom.
xdarkmario said:
I am a tec lol, I do computer & phone repair (not a licensed Sony tec though) and there's no possibility of Me showing it to a tec, I opened and installed rom.
Click to expand...
Click to collapse
Then all I can say is best of luck. I hope you work it out
Vibrator solution
You can find my solution here:
http://forum.xda-developers.com/showpost.php?p=57925125&postcount=33
http://forum.xda-developers.com/xperia-z/help/xperia-z-vibration-problem-experiment-t2211553/page4
Personally tested 100% working
Last time I got this problem and went to a services center. They told me need to change the vibrator and whole screen... cost me quite a fortune...
jerryhou85 said:
Last time I got this problem and went to a services center. They told me need to change the vibrator and whole screen... cost me quite a fortune...
Click to expand...
Click to collapse
Well they really bs on that screen part,they have nothing to do with that.
But I upgraded to the Z1 now so this is irrelevant now.
*#*#SERVICE#*#*
there you can make a directly vibration test.
I bought p10 about 4 months ago and it was working good but recently I have a problem with the autofocus as all images farther than few centimeters from camera becomes super blurry but the strange thing that the monochrome mode works fine and the sharpness is great. Please help, does anyone have this problem before and solved it and is it a hardware or software issue??
It's hardware problem,seems ur phone has fall down from you.
You can buy camera module on ali express for 12$
Or you can try to hit ur phone on ur hand can fix it temporary.
Temporary fix
Ahmed_eihab said:
I bought p10 about 4 months ago and it was working good but recently I have a problem with the autofocus as all images farther than few centimeters from camera becomes super blurry but the strange thing that the monochrome mode works fine and the sharpness is great. Please help, does anyone have this problem before and solved it and is it a hardware or software issue??
Click to expand...
Click to collapse
I was reading the different posts a few days ago, and i was (and still am) convinced that the problem is a hardware problem. The right part of my screen was out of focus (color sensor). I bought the replacement part, and i'm waiting for it to arrive (40 days to Argentina), so i decided to try the different solutions while the replacement arrives. If i hit the phone with my hand, or against the table, nothing happens. (always checking that the monochrome sensor is OK). What worked for me, was to stand the phone on a table, and let it fall screen down (check the table is clean of any particule that could damage the screen). I did this a couple of times....and now is far better. Not perfect as the monochrome, but i can take a picture now. It seems that the zooming parts are somehow stucked. I'm still replacing this component...but it might help you.
manugaldeanoruiz said:
I was reading the different posts a few days ago, and i was (and still am) convinced that the problem is a hardware problem. The right part of my screen was out of focus (color sensor). I bought the replacement part, and i'm waiting for it to arrive (40 days to Argentina), so i decided to try the different solutions while the replacement arrives. If i hit the phone with my hand, or against the table, nothing happens. (always checking that the monochrome sensor is OK). What worked for me, was to stand the phone on a table, and let it fall screen down (check the table is clean of any particule that could damage the screen). I did this a couple of times....and now is far better. Not perfect as the monochrome, but i can take a picture now. It seems that the zooming parts are somehow stucked. I'm still replacing this component...but it might help you.
Click to expand...
Click to collapse
Hi,
I have this problem, I have spent days/weeks trying to resolve it. I even replaced the camera lens with replacement original lens TWICE. No fix!.
Today i rooted the phone and flashed a different firmware to see if it is a software related problem. - NO FIX again!.
I tried it with the phone covers off.. to see if its a lens issue (scratch/scuff/mark...etc) - NO FIX.
I tried tapping the lens, hitting it...etc. - NO FIX.
I just read your comment above about standing it up and letting it fall on its face. Like you... it works now, but it is not 100% perfect like before.
Did you try anything else to fix your phone?
J4G3D said:
Hi,
I have this problem, I have spent days/weeks trying to resolve it. I even replaced the camera lens with replacement original lens TWICE. No fix!.
Today i rooted the phone and flashed a different firmware to see if it is a software related problem. - NO FIX again!.
I tried it with the phone covers off.. to see if its a lens issue (scratch/scuff/mark...etc) - NO FIX.
I tried tapping the lens, hitting it...etc. - NO FIX.
I just read your comment above about standing it up and letting it fall on its face. Like you... it works now, but it is not 100% perfect like before.
Did you try anything else to fix your phone?
Click to expand...
Click to collapse
Honestly... I just "fixed" the camera a few hours ago... So, no, I haven't tried anything else. The temporary fix is fading away... So I might do the process again. If you do something else.. Please tell me! Jaja...
manugaldeanoruiz said:
Honestly... I just "fixed" the camera a few hours ago... So, no, I haven't tried anything else. The temporary fix is fading away... So I might do the process again. If you do something else.. Please tell me! Jaja...
Click to expand...
Click to collapse
I hope you didn't buy the camera lens? because it is definitely not the lens.
It is another component on the main board causing this issue for sure. Unless i have 3 faulty camera lenses sitting here.
J4G3D said:
I hope you didn't buy the camera lens? because it is definitely not the lens.
It is another component on the main board causing this issue for sure. Unless i have 3 faulty camera lenses sitting here.
Click to expand...
Click to collapse
I did. But it wasn't that much money (11 dollars) ... Here in Argentina that spare part would've costed at least 200dollars. So... What do you think it might be? Isn't there like a component's list.... Or something like that? The thing is that I'm really happy with the device. I switched from a lumia 950 to this Huawei p10.... Mainly for the camera and the OS... So, the fact that it fails 2months after the purchasing is.... Fu*#d. At least the monochrome sensor is perfect. I wish I could leave as a default that sensor. (I was into bnw photos anyway)
manugaldeanoruiz said:
I did. But it wasn't that much money (11 dollars) ... Here in Argentina that spare part would've costed at least 200dollars. So... What do you think it might be? Isn't there like a component's list.... Or something like that? The thing is that I'm really happy with the device. I switched from a lumia 950 to this Huawei p10.... Mainly for the camera and the OS... So, the fact that it fails 2months after the purchasing is.... Fu*#d. At least the monochrome sensor is perfect. I wish I could leave as a default that sensor. (I was into bnw photos anyway)
Click to expand...
Click to collapse
Well, like digital cameras and DSLR.'s..etc you would think the lens is a moving part, so it is the first thing causing the problem. But for me it wasn't and your problem is the same as mine. By all means since you have the new camera lens coming, fit it. But fit it without keeping your hopes up.
I have absolutely no idea what is causing it. Before i changed the lens i would of bet money it was the lens.
But as i say, i have ordered the lens twice. So in total i have 3 lenses here and all do the same thing. I tried factory resetting phone and erasing cache before and after fitting lenses.
And most recently i changed the firmware completely. So it isn't software related and it isn't the lens, so its other hardware problem. Maybe processor chip?.
What i do know is, i dropped my P10 many many times. Maybe its damaged. Maybe i will strip it down to the system board and put the system board in the oven for 10 minutes or something. Maybe, or maybe i cut my losses and sell it as faulty. I love this P10, it is for me a great phone. I have been using a S7 edge since the camera went faulty 2 months ago and, it is NOT as good as the P10 for sure.
If i make any progress i will let you know, add me to skype if you like to.
J4G3D said:
Well, like digital cameras and DSLR.'s..etc you would think the lens is a moving part, so it is the first thing causing the problem. But for me it wasn't and your problem is the same as mine. By all means since you have the new camera lens coming, fit it. But fit it without keeping your hopes up.
I have absolutely no idea what is causing it. Before i changed the lens i would of bet money it was the lens.
But as i say, i have ordered the lens twice. So in total i have 3 lenses here and all do the same thing. I tried factory resetting phone and erasing cache before and after fitting lenses.
And most recently i changed the firmware completely. So it isn't software related and it isn't the lens, so its other hardware problem. Maybe processor chip?.
What i do know is, i dropped my P10 many many times. Maybe its damaged. Maybe i will strip it down to the system board and put the system board in the oven for 10 minutes or something. Maybe, or maybe i cut my losses and sell it as faulty. I love this P10, it is for me a great phone. I have been using a S7 edge since the camera went faulty 2 months ago and, it is NOT as good as the P10 for sure.
If i make any progress i will let you know, add me to skype if you like to.
Click to expand...
Click to collapse
Sorry to hear that man. I hope we can find a solution... Because as you said.... This is a great Phone. Of course.... My ID is manu_g89 or look Manuel Alejandro Galdeano Ruiz.
manugaldeanoruiz said:
Sorry to hear that man. I hope we can find a solution... Because as you said.... This is a great Phone. Of course.... My ID is manu_g89 or look Manuel Alejandro Galdeano Ruiz.
Click to expand...
Click to collapse
Added you to skype but you didnt accept....
Hi guys. i recently had this problem. dropped my phone on concrete while i was at holidays. Dropping it again did help few times, but problem kept coming back even when phone was in pocket. After holidays i have sent it to vodafone for a repair and picked it back today. camera works fine. ill see for how long
Grubybdg said:
Hi guys. i recently had this problem. dropped my phone on concrete while i was at holidays. Dropping it again did help few times, but problem kept coming back even when phone was in pocket. After holidays i have sent it to vodafone for a repair and picked it back today. camera works fine. ill see for how long
Click to expand...
Click to collapse
What did it say on the repair sheet?. In your case since you dropped it, it was probably a lens issue.
In my case, and others, the lens just randomly went blurry and not focusing unless close up. This is most certainly a design fault.
J4G3D said:
What did it say on the repair sheet?. In your case since you dropped it, it was probably a lens issue.
In my case, and others, the lens just randomly went blurry and not focusing unless close up. This is most certainly a design fault.
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Grubybdg said:
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Click to collapse
Thanks for that, it seems Huawei doesn't give much away about how they fixed this issue.
It certainly isn;t by firmware update since i've physically tried it myself.
I would be interesting to see though what version they put on yours.
Can you go to SETTINGS> ABOUT PHONE and either take a screen shot of that page or let us know the info on there? Obviously blank out your IMEI number for your own safety.
J4G3D said:
Thanks for that, it seems Huawei doesn't give much away about how they fixed this issue.
It certainly isn;t by firmware update since i've physically tried it myself.
I would be interesting to see though what version they put on yours.
Can you go to SETTINGS> ABOUT PHONE and either take a screen shot of that page or let us know the info on there? Obviously blank out your IMEI number for your own safety.
Click to expand...
Click to collapse
Here you go mate
Grubybdg said:
Here you go mate
Click to expand...
Click to collapse
Cheers.
Did you have to give your original receipt as proof of purchase when you sent it to Huawei?
J4G3D said:
Cheers.
Did you have to give your original receipt as proof of purchase when you sent it to Huawei?
Click to expand...
Click to collapse
I've taken it to Vodafone store as its on contract
Dropped mine the other day and have this issue now, shame as it's a great phone, going to have to bite the bullet and send it off.
One time I have dropped this and has broken, all my other phones have dropped multiple times with no issue, shame the main camera isn't better made ?
I had the same problem with main color camera all blurry on the right side. I don't remember dropping my phone but looks like even carelessly putting in on the table can damage the camera. I had it repaired under warranty.
Hi, me too : i had that problem with the P10. The repair man called it the camera ic and fix it then, return Back to the same problem.
please if new in that.
thank u
I got the phone new monday
I've done testing and I have no sound on the main microphone
It just replays recorded noise
Is it hardware or is there a known fix to this issue ?
thanks
If it's a new phone, you should probably just return it and ask for another... Someone on a finnish forum was complaining about the same issue of microphone not working and said that he got a new phone from the store and the problem was gone.
Maybe Sony has had a bad batch?
Hello! I have the same problem...
Does anybody know if is a software of hardware issue?
If you bought a new phone from a store, why not just return it and ask for a new one? If it's defected from start, I wouldn't try to fix it myself but demand a working one.
Can't do it. bought it new from someone
Is somebody that solved this issue? VHollund?
vofferz said:
If you bought a new phone from a store, why not just return it and ask for a new one? If it's defected from start, I wouldn't try to fix it myself but demand a working one.
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Click to collapse
Yes I send it back for a replacement
florin1z said:
Can't do it. bought it new from someone
Is somebody that solved this issue? VHollund?
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Click to collapse
That someone should have a warranty
In my case I bought it from internet store in france and we have 14 day retraction right + 2 years warranty, so I send it back
It was not a software problem
You can test the microphone by going into the systems settings on the phone
If you have no warranty, you can use a head set which is what I do most of the time anyway not to get my brain fryed
It will stil work on speaker sphone where the 2nd microphone is on
Some developers might be able to help you hack it to use only the 2nd mic
I've seen inconclusive threads about it
VHollund said:
That someone should have a warranty
In my case I bought it from internet store in france and we have 14 day retraction right + 2 years warranty, so I send it back
It was not a software problem
You can test the microphone by going into the systems settings on the phone
If you have no warranty, you can use a head set which is what I do most of the time anyway not to get my brain fryed
It will stil work on speaker sphone where the 2nd microphone is on
Some developers might be able to help you hack it to use only the 2nd mic
I've seen inconclusive threads about it
Click to expand...
Click to collapse
ok, thank you! I will try to send it in a service to replace the microphone
I have discovered that Sony put some rubber over the microphone and that's why it wouldn't work The microphone is fine
florin1z said:
I have discovered that Sony put some rubber over the microphone and that's why it wouldn't work The microphone is fine
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I am on my 3. new XZ1 compact. Getting a little tired of returning phones.
How did you remove the rubber ?
Mabild said:
I am on my 3. new XZ1 compact. Getting a little tired of returning phones.
How did you remove the rubber ?
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Click to collapse
I recommend you go in a service to get it dissasembled. Thatrubber you just get it off and put in with the hole over the mic hole, not covering it. But if you have warranty i reccomend you get one new
If you do this you will void your warranty and it will not be water ressistant anymore
It took more than a month from the order but i received a new one yesterday and it has passed the tests
It seems to be a great little phone, I just wish the camera was better
It's very grainy and my 2016 samsung A3 took better pictures with only 13M rear camera
Decided to stay on Oreo for now since Pie does'nt seem to fix the grainyness