Order Pixels to unavailable countries - Google Pixel 5 Questions & Answers

Hello all, I have a general question about Pixel phones.
I have wanted to own one for a long time, but sadly in Hong Kong, the last phones I could order directly from Play Store were Nexus phones. We can occasionally find them in grey markets, but this is such an unpopular device that it's always a second hand phone sold by some tourist passing by....
I would really like to get away from One Plus and Xiaomi and am not interested in Samsung and such. So I decided that this year, I'd get myself a Pixel 5 for Christmas
So my question, anybody had experience using some online store to get Pixel phones to countries where they are not officially sold?
I could ask friends or family back in France to help me to order it then send, but I'm always a little wary about using the "normal" post channels to ship something like this which is expensive and could be blocked at the customs.
Any experience and advice to share?

If the Google Store price and subsequent postage is within your budget, and you know you won't have any issues with customs, you could order it from the German Google Store and a mail forwarding service like mailbox.de to ship it from Germany to your country.
Google does not ship in other countries, only the ones they have a store, like Germany. You sign up at mailboxde and they give you an address within Germany. You order the phone through the Google Store, and put that address for delivery. When the phone arrives there, they will notify you and you can forward it to your own address.
Now, there are other forwarding services too but I've only used mailboxde, and that a few years ago when I got the first OnePlus device. Also I have no idea how much it would cost to ship the package from Germany to your country, for Greece it was around 20 euros extra and took two to three working days to arrive.
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I have a Pixel 5 from Amazon UK due to be delivered by DHL to my home in Lai Chi Kok today... No problem ordering internationally, no VAT to pay, a few days for shipping (would be quicker if Amazon hadn't sent it around the country for a couple of days) - but it is out of stock right now. I've used a bunch of non-local phones in Hong Kong over the years - including an HTC Desire I bought from Fnac in Paris while transiting, which had been rooted in a cafe before I got on the plane to HK

vmlinuz1 said:
I have a Pixel 5 from Amazon UK due to be delivered by DHL to my home in Lai Chi Kok today... No problem ordering internationally, no VAT to pay, a few days for shipping (would be quicker if Amazon hadn't sent it around the country for a couple of days) - but it is out of stock right now. I've used a bunch of non-local phones in Hong Kong over the years - including an HTC Desire I bought from Fnac in Paris while transiting, which had been rooted in a cafe before I got on the plane to HK
Click to expand...
Click to collapse
Oh cool, thanks!
I did not know that Amazon could do delivery like this to other countries for those devices... I usually see the message "not available to ship to HK so I just generally give up
I'll probably do like this later when the phone is more easily available.
Thanks again for the kind reply :highfive:

Guys I have bad news. I just got my Pixel 5 from UK here in Kuwait but 5g is not working. Its not because of the bands but Google/Carrier has to turn it on Very sad day

awet86 said:
Guys I have bad news. I just got my Pixel 5 from UK here in Kuwait but 5g is not working. Its not because of the bands but Google/Carrier has to turn it on Very sad day
Click to expand...
Click to collapse
Ah. sounds bad, and I see how it must be disappointing if you wanted to use it.
But really, 5G, I feel it's not something so essential in our lives
In any case, it is one of the risks of import like this indeed....

Pixel 5 in Hong Kong
I ordered mine from Amazon UK. I got a Pixel 5 UK version. Shipping direct to Hong Kong, so no VAT. Shipping is not expensive at amazon. However, it will only work in 4G. It will not work with the 5G network in Hong Kong. If you plan on using it in a different country, check. It is not a frequency issue. The frequency is supported, but it is other software issue. If anyone have answer to this, please let me know.
Thanks.

I ordered my phone through Amazon UK using a forward company to my country, had to pay VAT when it arrived which made me a bit sad
All my sadness disappeared when I sent a claim for Bose headphones and they validated my order. expecting them to ship it in two weeks.

Zorga said:
I ordered my phone through Amazon UK using a forward company to my country, had to pay VAT when it arrived which made me a bit sad
All my sadness disappeared when I sent a claim for Bose headphones and they validated my order. expecting them to ship it in two weeks.
Click to expand...
Click to collapse
Hi, have your Bose order made it through eventually? I also used forwarding serice from Germany store, but they denied the Bose pomotion :-(

Lukeenho said:
Hi, have your Bose order made it through eventually? I also used forwarding serice from Germany store, but they denied the Bose pomotion :-(
Click to expand...
Click to collapse
actually, yeah they did but I never used them. Sold them for around $230 or something similar

Thanks a lot for info. Last one - what forwarding service have you used, please?
But I guess as there´s limit 2 order per adress, it would be already unusable anyway

Related

how to Ship nexus 7 from USA to Singapore?

Hi guys,
My friend living in the States bought a nexus 7 for me. I am in Singapore. What is the best way to ship it to me without heavy cost?
USPS won't ship the tablet as it has a battery. Any idea? Thanks.
FedEx... UPS...
Your shipping international i don't think it will ever be as cheap as it is to ship in the states or to Canada
Try DHL also
I would call UPS, Fedex, and DHL to get quotes. Or check their websites. Weight is 1.7 lbs, and just estimate dimensions at... 12x8x6 inches to get a ballpark. Not sure what the actual measurements for size are.
thanks
thanks. hopefully they don't mind shipping tablet which has a battery inside.
I will ask my friend to call them and ask for the quotations.
thanks a lot.
I have shipped 2 nexus 7 back to Singapore with USPS,some more my friends don't even change the initial packaging box from UPS. Shipment cost is not cheap either, advise you to remove the UPS box and repack with thinner box . Received my 2 parcels one from Dallas and the other from las Vegas.
Received them within 5 days
Sent from my Nexus 7 using Tapatalk 2
Any 1 managed to shipped it? Whats the price?
Could order and use a forward shipper like Borderlinx?
Doesn't Singapore Post (or whatever the post office there is called) offer some sort of forward freighting service as well with a US address?
I lived in Singapore and the Philippines for years. The absolute cheapest and best way is the APO/FPO/DPO route thru the USPS.
Do you know any US military or Embassy employees/contractors you trust? I always used the USPS office at Sembawang wharves.
EDIT: If USPS won't ship with the batteries, I wonder how hard it would be to remove. I know the back cover comes off super easy. Then you could pick some replacements up downtown. The battery restriction is an international mail carrier agreement.
http://www.facebook.com/SGnexus7sales?ref=stream&filter=3
Nexus 7 tablet available now.
If interested, please Visit the FB link above.

ASUS launch Official NEXUS 7 16G in HONG KONG with price HKD2398~USD309.11

:crying:
HONG KONG have not consumption tax, sale tax, etc
and HONG KONG have not sale Nexus though play store
only can buy in local electronic store, so no extra shipping free too
but the price is HKD2398~USD309.11
seems will have stock on next week
don't know why hong kong have a US60+ price
as hong kong already no tax and extra shipping
and if you buy the nexus from aus, you should know the nexus 7 is shipping from HONG KONG
poor HK people
:crying::crying::crying::crying:
I don't know the point of your post.
But consider that shipping cost from the states to Asia cost anywhere usd20-50. The added cost is quite reasonable to sell it for 50 more.
I doubt any seller will sell without profit...
Sent from my Nexus 7 using Tapatalk
ygvuhb said:
:crying:
HONG KONG have not consumption tax, sale tax, etc
and HONG KONG have not sale Nexus though play store
only can buy in local electronic store, so no extra shipping free too
but the price is HKD2398~USD309.11
seems will have stock on next week
don't know why hong kong have a US60+ price
as hong kong already no tax and extra shipping
and if you buy the nexus from aus, you should know the nexus 7 is shipping from HONG KONG
poor HK people
:crying::crying::crying::crying:
Click to expand...
Click to collapse
I am.also come from Hong Kong.
Don't ask why that the price is $2397 someone said that Asus Hong Kong set this price is because of someone can use a similar prices to get one nexus 7.
So, if you hate this price, please don't buy it.
The price is acceptable.
Sent from my HTC Sensation XE with Beats Audio Z715e using xda app-developers app
piepie22 said:
I don't know the point of your post.
But consider that shipping cost from the states to Asia cost anywhere usd20-50. The added cost is quite reasonable to sell it for 50 more.
I doubt any seller will sell without profit...
Sent from my Nexus 7 using Tapatalk
Click to expand...
Click to collapse
the nexus 7 is made in usa? not china?
tommykwan222 said:
I am.also come from Hong Kong.
Don't ask why that the price is $2397 someone said that Asus Hong Kong set this price is because of someone can use a similar prices to get one nexus 7.
So, if you hate this price, please don't buy it.
The price is acceptable.
Sent from my HTC Sensation XE with Beats Audio Z715e using xda app-developers app
Click to expand...
Click to collapse
sure wont buy and wait price drop
as nexus s and galaxy nexus both have very quick and large price drop history in HONG KONG
not related this topic
already no hong kong offical galaxy nexus sell in hong kong
so now buy galaxy nexus in hong kong are import goods which have to paid local store for repair (not samsung hk) when the phone have problem
hope google will care more about Hong kong and sell nexus devices in hong kong play store
and add book movie , now only apps in hong kong play store, i.e. nexus 7 can not use tablet services
apple store hk already launch moive and song this year
piepie22 said:
I don't know the point of your post.
But consider that shipping cost from the states to Asia cost anywhere usd20-50. The added cost is quite reasonable to sell it for 50 more.
I doubt any seller will sell without profit...
Sent from my Nexus 7 using Tapatalk
Click to expand...
Click to collapse
uhhh... its not shipping from the states to Asia... look on your nexus 7 box, its made in China.
therefore unreasonable.
I had a similar issue with google too. I'm in Australia, and yet despite our country being closer to the location of manufacture, and despite our currency being more or less on par with the US currency, we still had to fork out an extra $50 as well.
downwiththebanksters said:
What's a "trail will"?
Click to expand...
Click to collapse
my bad english
it is a metting, asus give a few nexus 7 to people try it
@ Downwiththebanksters Your English is pretty good for a Taiwanese. Don't get me wrong, I'm actually half-Taiwanese and go to Taiwan frequently to visit my relatives but I rarely meet anyone with even passable English
Back to topic, I seriously doubt the Nexus 7 that is going to be sold in Hong Kong is through official channels. Reason being as Google said, this device is made for the Play Store. So much so that the user experience for people living outside the US and UK is watered down and definitely not as fun. Hence, to introduce it prematurely, before Google manages to settle the copyright issues and publication issues especially with its arch-enemy; the Chinese Government, Hong Kong as you may be. Would be counter to what they are trying to do with the Nexus line of products.
Having said that however, there is still a small possibility Asus may sell it in Hong Kong, however, I think they would go official in Taiwan before they do so in Hong Kong.
Juoin1001 said:
@ Downwiththebanksters Your English is pretty good for a Taiwanese. Don't get me wrong, I'm actually half-Taiwanese and go to Taiwan frequently to visit my relatives but I rarely meet anyone with even passable English
Back to topic, I seriously doubt the Nexus 7 that is going to be sold in Hong Kong is through official channels. Reason being as Google said, this device is made for the Play Store. So much so that the user experience for people living outside the US and UK is watered down and definitely not as fun. Hence, to introduce it prematurely, before Google manages to settle the copyright issues and publication issues especially with its arch-enemy; the Chinese Government, Hong Kong as you may be. Would be counter to what they are trying to do with the Nexus line of products.
Having said that however, there is still a small possibility Asus may sell it in Hong Kong, however, I think they would go official in Taiwan before they do so in Hong Kong.
Click to expand...
Click to collapse
you can email to ASUS get a comfirm
ASUS reply me and said Nexus 7 sell in HK this quarter
and a samll amount nexus 7 will start sell on this week
ygvuhb said:
you can email to ASUS get a comfirm
ASUS reply me and said Nexus 7 sell in HK this quarter
and a samll amount nexus 7 will start sell on this week
Click to expand...
Click to collapse
Well then thats great news for people living in Hong Kong. :victory:
Now, wonder if they will launch in other Asian countries as well...
tommykwan222 said:
Well, I am not interested in the galaxy nexus as is made by samsung.
But I don't think the price will drop in the future, the cost of shipping the nexus 7 to.Hong Kong is nearly $2200.
If the price is realy drop, it maybe just around $100 only.
Sent from my HTC Sensation XE with Beats Audio Z715e using xda app-developers app
Click to expand...
Click to collapse
price hkd2200 is us249 plus a forwarder airfreight cost from us to hong hong and it is just one nexus 7
the actual freight cost from china to US are packed many nexus 7 in containers and ship to US thought seafreight
and nexus 7 in containers from china to hong kong just use truck, much cheaper
if only compare that hong kong's nexus 7 have more potential prices drop, at least should back to normal price similar US249
Juoin1001 said:
Well then thats great news for people living in Hong Kong. :victory:
Now, wonder if they will launch in other Asian countries as well...
Click to expand...
Click to collapse
is Taiwan play store have not pay apps?
that may be the reason of nexus7 available in hong kong first
don‘t blame the price, in sydney, we are crying, plus I am a hong konger lol
eminemkh said:
don‘t blame the price, in sydney, we are crying, plus I am a hong konger lol
Click to expand...
Click to collapse
how much in aus
plus tax and shipping in play store
any store sell it?
ygvuhb said:
is Taiwan play store have not pay apps?
that may be the reason of nexus7 available in hong kong first
Click to expand...
Click to collapse
The Play Store does not allow payments here in Taiwan because the government insists on consumer protection. They require all purchases, software included, to have a 7 day money back if not satisfied guarantee. When they enforced this policy a little over a year ago Apple immediately changed it's return policy and complied with Taiwanese law, while Google has decided to stick with it's foolish 30 minute policy. While I have little love for Apple, Google, with it's close CIA ties, does not hold the consumer/humanity in as much esteem as the folks in Cupertino do. I have spoken with several developers about this and they say the 30min rule was designed to attract/mollify game developers by preventing folks from downloading games and then deleting them for refund after they "win"/complete them. Someone once said that it sometimes takes more than 30 minutes just to set download and some programs up! All that said, right now the Play store here is crippled by a well meaning government and an intransigent Google.
Juoin1001 said:
@ Downwiththebanksters Your English is pretty good for a Taiwanese. Don't get me wrong, I'm actually half-Taiwanese and go to Taiwan frequently to visit my relatives but I rarely meet anyone with even passable English
Back to topic, I seriously doubt the Nexus 7 that is going to be sold in Hong Kong is through official channels. Reason being as Google said, this device is made for the Play Store. So much so that the user experience for people living outside the US and UK is watered down and definitely not as fun. Hence, to introduce it prematurely, before Google manages to settle the copyright issues and publication issues especially with its arch-enemy; the Chinese Government, Hong Kong as you may be. Would be counter to what they are trying to do with the Nexus line of products.
Having said that however, there is still a small possibility Asus may sell it in Hong Kong, however, I think they would go official in Taiwan before they do so in Hong Kong.
Click to expand...
Click to collapse
So with my above comments you bring an interesting wrinkle to the discussion about Taiwan's Play Store and how Google's Senior Vice President of Weasels and Thieves, no doubt a visionary leader, sees the seven day rule. You can see insisting on the 30min rule may have been forward looking to the eventual launch of media. I might be able to get as much as I want from a digital copy of The New Yorker in 30mins, delete it and not pay, but with 7 days I could make a leisurely read of it. I could also watch the uncut version of Seediq Bale 40 times in one week and not pay. Likewise with music. I don't know how returns/refunds/cancellations are handled in iTunes but I'm guessing Apple consumers love to spend money and show it off, so may be less likely to abuse the refund policy (perhaps simply not smart enough to figure it out?). The Android side may be more attractive to those of us who like free, open, and donate our meager excesses to ROM devs, The Pirate Party, and The Electronic Frontier Foundation. or ?
The arguments about the Play Store content aside, i.e. Google views the N7 in the same way Amazon sells the Kindle at a loss to get folks to consume media, I honestly think Google did this to simply drive market share by making a truly great affordable tablet. To ascribe profit motive to Google seems almost far fetched as the open source nature of Android makes it a loss to Google. The Android tablet's have struggled to gain traction, and so I think all that the N7 is: affordable, great hardware, buttery, is an attempt to get a large amount of people to get their first tablet. In the ecosystem wars these tablets will not only build market share, but also mind share in the tablet space, which up until now has been dominated by Apple. I have to refer to the N7 as an iPad to most folks, including my Taiwanese wife; to call it a tablet draws blank stares. So you are right when you view the Play Store as being an integral component of the sale of this device in the dying empires, but the population of the "West", whatever that means, comes in well under a billion. I think Google sees us out here in the rest of the world, the other 6ish billion of us, as an important market too.
Traditionally Apple has had between 10-12% of the market - the Gossip Girl types - who will always need to, and can, pay more for the "Apple experience". Apple's business model, which is based on high prices burnishing the brand, brings it's main goal of high margins. I can't see them changing. Affordable has no cachet. That leaves Google, with it's open source model, to harvest the 99%. I think that is what the N7 is truly about, and thus think Goog teamed with Asus to sell this because they needed Asus's global retail presence; something Google neither has, nor wants, to shift a ton of these devices. They said, "Lets tweak the Kindle model a bit to fit our plans and take it global." This is Google's shot across the iPad's bow, as is the Micro$oft Surface. Oh, and will there be a 7" iPad?
That went way into the weeds on what this thread is actually about, but that is my NT$0.6, and an answer to your question about why/if the N7 should, and will, come to Asia and the rest of the world sooner than later.
All that said are we back to thinking the HK retailers are not selling these tablets with the full permission of Google and/or Asus? Fortress is not known for selling grey market product is it?
It's still cheaper
Dear All,
I didn't wait and I purchased my N7 from Canada from BestBuy when they had pre-orders. I paid CAN$249.99 + tax + environmental fee was $294. Which at time of currency exchange to HK$2,300. I've yet to receive it as my relatives are not back from Canada to Hong Kong. I knew Nexus products in Hong Kong would take some time to get to market but this time was quite fast. I wanted to wait till it came to Hong Kong but the reviews and the "Butter" smooth UI was hard to resist. I was surpirsed to see it in the local newspaper it was selling for less then $2400 at Fortress. To enlighten some posters on Hong Kong electronics. If any of the "Big Electronic" stores (Broadway, Fortress, Gome, Wilson Electonics etc.) sells ANY electronic item it an official item from the respective manufacturer (eg. ASUS Hong Kong) distributed through the local authorized dealers such as the "Big Electronic" stores. Therefore, it is not a grey market / water down product. Also, Hong Kong and China are separate in terms of how all the retail business is carried out. Why is Hong Kong always one of the first to receive any mobile or electronic item? We actually sell authorized genuine products and manufacturers trust the Hong Kong retailers. In China, well...you know the story. We also have a market that has a large turn over rate as we are hungry for electronics. A large percentage of consumers switch for new models all the time as there is a large second hand market to make money to subsidize or appetite for new electronics. Electronics in Hong Kong will be more inexpensive for most items since we don't have sales tax on top of the MSRP. In the States and Canada, you slap the tax on and it is a different story. It is the norm to wait for 2-3 months when price drops by half or more when new models come into the market. The rate of new products that actually hit retail is really fast whereas in U.S. and Canada you have to wait and wait and wait.....which by the time it reaches retail level your behind again.
At the end, it doesn't matter when you get your product but what product you chosen that is the best suits yourself is the mpost important thing.
ygvuhb said:
the nexus 7 is made in usa? not china?
Click to expand...
Click to collapse
Sorry, I don't mean any disrespect in last post.
But I am just saying regardless of where it is shipped from.
If you must buy from Google US store, and consider the middle man profit.
Then the shipping cost is quite reasonable for $2400.
P.S. I am no seller, so don't bash me on that.
I too wish "GOOGLE" should sell direct to HK and China market.
It was the same case with Nexus One when it was released, HK/China market were never Google's priority.
I brought directly from Google Store,and the shipping to Asia cost me a fortune :'(
I think they should be more like Apple, which is doing a great job.
Their iPad/iPhone either ship direct from Shenzhen or Singapore to HK,
Which is much more reasonable... maybe we should start a online petition?
piepie22 said:
Sorry, I don't mean any disrespect in last post.
But I am just saying regardless of where it is shipped from.
If you must buy from Google US store, and consider the middle man profit.
Then the shipping cost is quite reasonable for $2400.
P.S. I am no seller, so don't bash me on that.
I too wish "GOOGLE" should sell direct to HK and China market.
It was the same case with Nexus One when it was released, HK/China market were never Google's priority.
I brought directly from Google Store,and the shipping to Asia cost me a fortune :'(
I think they should be more like Apple, which is doing a great job.
Their iPad/iPhone either ship direct from Shenzhen or Singapore to HK,
Which is much more reasonable... maybe we should start a online petition?
Click to expand...
Click to collapse
I dunno about it not being Google's priority as much as it is the Chicoms do not want anything they can't censor or flat out control. They have created their own twitterfacebookgoogle and make it hard to use, or completely firewall off "western" services. All Chinese SGS2's came stuck with Baidu as the search engine instead of Google, so Google knows exactly where it's corporate priorities are. As I'm an anti globalist, and thus firmly believe in protecting national industries in order to maintain full employment and GDP, this protectionism may have benefits....but what Google provides is simply truth, facts, and opinion . Truth is a universal human right! To paraphrase Jack Nicholson in A Few Good Men: "Chicoms* can't handle the truth."
And so we're back to thinking this is an official launch for the N7 as Fortress is a proper venue for a launch?
*the party, not the people...remember that Jackie Chan!
Hi
Has there been an official announcement about this? I have not seen any press releases for this. Where are you getting your information from OP?
BTW the HK$2.4k mark I think is roughly what I thought they would charge, if that is the case.
Incidentally you can buy it from B&H or Adorama for about US$300 with shipping included (c. HK$2,340), however at present they don't have any stock.
Fortress won't...
downwiththebanksters said:
I dunno about it not being Google's priority as much as it is the Chicoms do not want anything they can't censor or flat out control. They have created their own twitterfacebookgoogle and make it hard to use, or completely firewall off "western" services. All Chinese SGS2's came stuck with Baidu as the search engine instead of Google, so Google knows exactly where it's corporate priorities are. As I'm an anti globalist, and thus firmly believe in protecting national industries in order to maintain full employment and GDP, this protectionism may have benefits....but what Google provides is simply truth, facts, and opinion . Truth is a universal human right! To paraphrase Jack Nicholson in A Few Good Men: "Chicoms* can't handle the truth."
And so we're back to thinking this is an official launch for the N7 as Fortress is a proper venue for a launch?
*the party, not the people...remember that Jackie Chan!
Click to expand...
Click to collapse
All official launches are by the manufacturers themselves with the help of some media at a specific location other then the big electronic stores. They usually have the sexy local models which is a good perk.

UK shipping

I think we can all agree that the original "Play Store orders and shipping thread!" thread has gotten pretty out of hand.
I was lucky enough to have ordered the nexus 4 in the morning. And like most of you my play store thing says "Shipping estimate: November 15, 2012"
Has anyone actually received any tracking information?
Also I see that the payment went to somewhere in Ireland. According to a Google rep, all devices will be shipped from America but some people are thinking that it would come from Ireland. Can someone with some tracking info clear that up?
I see that some people have bought the nexus 4 early from the various places already from the UK, but let's keep this for play store purchases.
Let's see who's the first forum member to receive the device in the UK as well!
Thanks
At least if it did ship to the UK from the US it would justify the ludicrous shipping price for 2 day delivery.
antonusklesk said:
At least if it did ship to the UK from the US it would justify the ludicrous shipping price for 2 day delivery.
Click to expand...
Click to collapse
When I ordered my Nexus 7 from the Play store that was also £9.99 and said two day shipping. In reality though, they were all sent next day.
I'm pretty sure that is what will happen with the N4's. At least, that's what I am hoping.
OriginalBilly said:
When I ordered my Nexus 7 from the Play store that was also £9.99 and said two day shipping. In reality though, they were all sent next day.
I'm pretty sure that is what will happen with the N4's. At least, that's what I am hoping.
Click to expand...
Click to collapse
I thought this would be the case as if you go here http://support.google.com/googleplay/bin/answer.py?hl=en&answer=2411789#GB it says that Google use TNT, who only have next day delivery options.
Yet if you go through the help section on a different page it says they use DHL who do have 2 day shipping http://support.google.com/googleplay/bin/answer.py?hl=en-GB&hlrm=en&answer=2715831
Complete miscommunication from Google for all of this, makes it really confusing for the customer.
antonusklesk said:
At least if it did ship to the UK from the US it would justify the ludicrous shipping price for 2 day delivery.
Click to expand...
Click to collapse
It is quite ridiculous for a domestic shipment.
No shipping for me yet. And I really can't imagine them sending all devices from US, seems kinda silly. I think the money has to go each area's 'HQ' (in our case, Dublin) but I think it will be shipped from some random warehouse in the UK.
Sent from my Xperia Play using xda premium
Don't really think this needed a new thread. Google doesn't ship to the UK from the US. They pay a distribution company manage the processing/sending out of orders.
antonusklesk said:
I thought this would be the case as if you go here http://support.google.com/googleplay/bin/answer.py?hl=en&answer=2411789#GB it says that Google use TNT, who only have next day delivery options.
Yet if you go through the help section on a different page it says they use DHL who do have 2 day shipping http://support.google.com/googleplay/bin/answer.py?hl=en-GB&hlrm=en&answer=2715831
Complete miscommunication from Google for all of this, makes it really confusing for the customer.
Click to expand...
Click to collapse
Hmm that is confusing. On my order it says expected delivery 15th November, so hopefully it will arrive then or before.
Since all the nexus7 devices are shipped and returned to the UK there would be no reason for it to ship from the US. My nexus7 came from Ireland so my bet is it will be the same for the n4.
Purchased from:
Google Commerce Ltd
Gordon House, Barrow Street
Dublin 4
Ireland
GB 117 313 544
well if it looks like they're shipping from Ireland doesn't that mean that they should've atleast done some orders today by now? Did any of you get shipping details?
roughavoc said:
Purchased from:
Google Commerce Ltd
Gordon House, Barrow Street
Dublin 4
Ireland
GB 117 313 544
Click to expand...
Click to collapse
That's just the registered office address. They will ship from a distribution companies warehouse somewhere in the uk
Higgsy said:
That's just the registered office address. They will ship from a distribution companies warehouse somewhere in the uk
Click to expand...
Click to collapse
Oh ok, I wonder how TNT/whoever are going to handle shipping. I wont be in tomorrow, wonder if they will leave it outside my door for it to be stolen, give it to my neighbour or bring it to the DEPO which is a good 30min drive from me, and I dont drive ):
So are any of you expecting it tomorrow?
Why would it arrive tomorrow?
Have people had shipped notices yet?
Google operate their business out of Ireland for tax reasons, I think its exceptionally unlikely that they would also operate their stock and shipping from there.
http://www.bbc.co.uk/news/business-20288077 - Bottom of this article briefly mentions the reason behind the "Ireland" location.
Higgsy said:
Don't really think this needed a new thread. Google doesn't ship to the UK from the US. They pay a distribution company manage the processing/sending out of orders.
Click to expand...
Click to collapse
You already have the answer here ^^^
Sent from my HTC One X using Tapatalk 2
I'm pretty sure it says estimated shipping date 15th...... I don't think anyone has received anything about shipping today...
Please continue this discussion here
UK thread - Contracts, rumours, information, etc.
Thanks
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A caution to UK Play Store buyers

Just a cautionary note to would-be device buyers from the Play Store - my girlfriend has had a dreadful experience trying to buy me a 16GB Nexus 7. The order was placed on the 8th to be delivered 'within 2 days'. They messed her around until the 16th, blaming the courier for 'not receiving the order correctly' (which was a load of nonsense according to TNT, the courier in question) and that other UK customers who ordered on the 8th had suffered similar issues. At this point she gave up, told them to cancel the order and purchased a 32GB N7 from Carphone Warehouse. Funnily enough, despite this, the status changed from 'order placed' to dispatched and they attempted to deliver the device originally ordered on the 20th. We declined the delivery, but still haven't received a refund. She's just on the phone to TNT again who are actually being very helpful and have confirmed the device has been returned, which Google claim is untrue. Still in limbo...
I'm sure most people who order from them will have no issues, but bear in mind when ordering from them that they have no UK contact and you're stuck dealing with a useless, rude US-based telephone team who have the ability to do naff all except sprout the same corporate bullish*t about their refunds process. You have no comeback from Citizens Advice or trading standards as there is no entity in the UK to list and the telephone support people will not give a UK trading address!
in the us it takes between 6-8 weeks to get a refund from google.. This is only after the 14 days you must wait before they will even talk to you. Keep on them or they will just keep putting you off.. It takes forever...
On a slightly different track, is TNT the worst carrier ever? They have NEVER succeeded in making a delivery to my home. Every time I find by checking tracking they have supposedly failed to find my home and I have to personally collect, a round trip of fifty miles. Maybe I am at the limit of their delivery radius and the drivers just can't be arsed. Taking into consideration shipping and this journey, it sure made my Nexus 7 a heck of a lot more expensive than if I just bought it on the high street.
Sadly not true of the Nexus 4 which is only available at a rip off price on the high street.
I'm glad my order with the UK Playstore, for a 3G Nexus 7, was processed and delivered without a hitch.
Have you spoken to the bank?
Aleemz said:
I'm glad my order with the UK Playstore, for a 3G Nexus 7, was processed and delivered without a hitch.
Have you spoken to the bank?
Click to expand...
Click to collapse
Same here. Mine went without any problem.
Definately ask your bank and get them to help out.
Aleemz said:
I'm glad my order with the UK Playstore, for a 3G Nexus 7, was processed and delivered without a hitch.
Have you spoken to the bank?
Click to expand...
Click to collapse
+1
I ordered N7-3G Sunday evening and was despatched Monday morning with them stating 3-5 working days. I was pleasantly to see it waiting for me Tuesday when I came home.
It was delivered quicker than it took TNT to update their tracking information.
sent from my Nexus 7 3G using XDA Premium [HD]
I cannot sing the praises of Ebuyer enough when it comes to electronics, I bought 3 Nexus 7 16gb off them, strangely enough the Friday before the 32gb was announced on the following Monday grrrrrrrrrr
Anyway I digress, I ordered the 3 of them at the same time Friday night just before 8pm, paid a couple of quid upgrade for a Saturday delivery next morning 7:30 Parcel Force knocking on the door with them, less than 12 hours, it does not get much better than that
Hope you get it sorted soon
Can't say I've had any problems with the UK play store when ordering it. I ordered a Nexus on the 23rd Nov at half 11 at night. It was dispatched on the Monday and I got it on the Tuesday. Was delivered by TNT as well
PembsPanther said:
I cannot sing the praises of Ebuyer enough when it comes to electronics, I bought 3 Nexus 7 16gb off them, strangely enough the Friday before the 32gb was announced on the following Monday grrrrrrrrrr
Anyway I digress, I ordered the 3 of them at the same time Friday night just before 8pm, paid a couple of quid upgrade for a Saturday delivery next morning 7:30 Parcel Force knocking on the door with them, less than 12 hours, it does not get much better than that
Hope you get it sorted soon
Click to expand...
Click to collapse
Have to agree, bought both a 16 and a 32gig from Ebuyer, free next day delivery :highfive:
Azureal
Google are a legal entity in the UK. I believe the first address below is the one to deal with. Just make sure of your legal rights under SOGA and Distance Selling regs to spell them out else "I'm sorry you have to contact our support team for the store"
United Kingdom
Google London
Google UK Ltd
Belgrave House
76 Buckingham Palace Road
London SW1W 9TQ
United Kingdom
Phone: +44 (0)20-7031-3000
Fax: +44 (0)20-7031-3001
Google London
Google UK Ltd
123 Buckingham Palace Road
London SW1W 9SH
United Kingdom
Google London
Google UK Ltd
1-13 St Giles High Street
London WC2H 8AG
United Kingdom
Google Manchester
Google UK Ltd
Peter House
Oxford Street
Manchester
M1 5AN
stevensdrs said:
On a slightly different track, is TNT the worst carrier ever? They have NEVER succeeded in making a delivery to my home. Every time I find by checking tracking they have supposedly failed to find my home and I have to personally collect, a round trip of fifty miles. Maybe I am at the limit of their delivery radius and the drivers just can't be arsed. Taking into consideration shipping and this journey, it sure made my Nexus 7 a heck of a lot more expensive than if I just bought it on the high street.
Sadly not true of the Nexus 4 which is only available at a rip off price on the high street.
Click to expand...
Click to collapse
They come a bit higher than hdnl/yodel in my opinion.
From experience of buying n7 and being unable to buy n4 I find nothing that would make me recommend buying from play store.
Getting n4 from cpw even with the premium just because play store sucks so much.
Sent from my Nexus 7 using Tapatalk 2

purchase asus rog 2 phone

where can i purchase online the phone china version no problem.
Yeah, couldn't find it on aliexpress.
Giztop.com has it listed
You will need to wait 3 weeks or 1 month or even more. The stock is limited they are currently locally selling the phones in batches every 4-7days and every time it's sold out.
Is Giztop even legit? I feel the list thing as in stock but ship it 1 month later. Also it's at an inflated cost right now being $100 more, I would wait a month
I've bought a phone from them before and purchased this from them. I'll see when it ships and arrives.
It looks like Alibaba is selling them. https://www.alibaba.com/trade/search?fsb=y&IndexArea=product_en&CatId=&SearchText=asus+rog+phone+2
zed011 said:
Is Giztop even legit? I feel the list thing as in stock but ship it 1 month later. Also it's at an inflated cost right now being $100 more, I would wait a month
Click to expand...
Click to collapse
Yes exactly, why $100 more? I prefer to wait for aliexpress.
Cammarratta said:
Giztop.com has it listed
Click to expand...
Click to collapse
Giztop website disappeared. which is fishy.
i wanna buy ROG 2 phone, any idea where ? giztop website gone and only website i find is Liaow. They have it in stock, but i cant find anything about this seller.
lortwarCECH said:
i wanna buy ROG 2 phone, any idea where ? giztop website gone and only website i find is Liaow. They have it in stock, but i cant find anything about this seller.
Click to expand...
Click to collapse
trusted website.I bought my phone from that website
Liaow is a trusted seller, I can confirm.
they're usual more expensive, but very thrustworthy and good communication..
I've bought my last 3 phones from that shop, including my current ROG 2.
aolazaba said:
Liaow is a trusted seller, I can confirm.
they're usual more expensive, but very thrustworthy and good communication..
I've bought my last 3 phones from that shop, including my current ROG 2.
Click to expand...
Click to collapse
thanks for your info, and how fast did you receive your phones? and without any customs fee?
lortwarCECH said:
thanks for your info, and how fast did you receive your phones? and without any customs fee?
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Click to collapse
Hi,
I received it at my door 4 days after them getting the first stock (they use DHL Express). Usually full processing, shipping and getting through customs takes max 5 days.
I did of course get to pay customs tax, around 28 EUR (+-30 USD), I live in Barcelona.
It arrived in perfect condition and included a simple charging adapter.
aolazaba said:
Hi,
I received it at my door 4 days after them getting the first stock (they use DHL Express). Usually full processing, shipping and getting through customs takes max 5 days.
I did of course get to pay customs tax, around 28 EUR (+-30 USD), I live in Barcelona.
It arrived in perfect condition and included a simple charging adapter.
Click to expand...
Click to collapse
ok thanks for your info, i live in Czech Republic so it will be similar
Liaow is $200 more than original price. it is quiet expensive without including shipment cost and customs.
giztop probably buys from JD and marks it up by $100
Even if you live overseas, you can purchase this mobile phone at the Chinese version of jingdong.com official store.
liaow wants $1150 shipped for the RoG Phone 2
I hope prices go down eventually. I am content with my OP7 Pro but would like something with better battery and no curved edges.
Something tells me it won't go down, blah.
tanasinn. said:
Even if you live overseas, you can purchase this mobile phone at the Chinese version of jingdong.com official store.
Click to expand...
Click to collapse
is it reliable? the only chinese I buy from is Aliexpress, and sometimes the vendors are mean/tricky. i found this one:
https://item.jd.com/100006808184.html
But i m relying on google translate to understand the page... I m a bit worried about risk of not being able to communicate with the seller or so if anything happens... and there is no shipping cost?
Also i was reading the comments on the phone on JD and soo many complaints about defects in screens. it seems they are suffering from quality check ?
which makes me worried as Asus won't support tencent out of China...
And I tried to create an account and it requests to use phone number. I added my phone number but not receiving sms with the code. I guess they have the international code to my country wrong.
Thank you

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