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.... All I was doing was watching a YouTube video and the phone completely froze. Only way out of it was to press and hold the power button to force it to restart.
Even though your scenario is unfortunate I’m actually quite happy to hear that I’m not the only one who is experiencing crashing with this phone that tells me that it’s a manufacturer problem and hopefully more users will report on it thank you so much for reporting your issue with this phone.
Was this your first crash?
If so, I unfortunately believe that you have many more to come. The only good thing is when it crashes it doesn’t happen that often but for a brand-new phone it should be happening at all
Yes it was my first crash. I am just hoping firmwares will get better and better over time. I am Huawei fan. Had Mate 8, 9 and now 10.
Was just thinking, I was using a modded YouTube app. Surely if that would crash it would not bring the entire phone to a standstill?
tboy2000 said:
Yes it was my first crash. I am just hoping firmwares will get better and better over time. I am Huawei fan. Had Mate 8, 9 and now 10.
Was just thinking, I was using a modded YouTube app. Surely if that would crash it would not bring the entire phone to a standstill?
Click to expand...
Click to collapse
I am using a modded You Tube app as well. BUT, my latest crash happened when I tried to unlock my phone.
Phone was frozen, and then was greeted by the Huawei boot screen.
this phone facing few hiccups every now and then,
oftenly happen when i lock the screen with games still running,
when i try to unlock it later, it freeze for seconds, but managed to open after
sometimes games got killed and i need to force close it,
i think this is due to Oreo implementation as well,
huawei might still learn to take a grasp on EMUI 8,
hopefully it will get better
the same problem i have , non pro , non chinies rom and phone
I've had one crash. Was just trying to go to recents....
I've had no crashes whatsoever. I am running the Asian firmware.
I have Asians firmware too. Rather disturbing cause it is not my dd yet. That is, I'm not using much...
xT29c said:
I am using a modded You Tube app as well. BUT, my latest crash happened when I tried to unlock my phone.
Phone was frozen, and then was greeted by the Huawei boot screen.
Click to expand...
Click to collapse
Same here. Phone dies secretly. Only holding the power button puts it on, and you're greeted by huawei boot screen. I could lock phone, go to unlock 3 seconds later and its dead. Huawei boot screen greets me. Very random. 115 software on the pro version only. The non pro never did this
Anyone updated? Any more crashing? What firmware did you experience the crash? At xT29c, no more crashes for you since 118 update? Saw your thread
lawtq said:
Same here. Phone dies secretly. Only holding the power button puts it on, and you're greeted by huawei boot screen. I could lock phone, go to unlock 3 seconds later and its dead. Huawei boot screen greets me. Very random. 115 software on the pro version only. The non pro never did this
Anyone updated? Any more crashing? What firmware did you experience the crash? At xT29c, no more crashes for you since 118 update? Saw your thread
Click to expand...
Click to collapse
I have the non pro version. Since the update, I have not had the random crashing happen. But hard to say if its been fixed since the issue was sporadic to begin with. If it happens, I will report it. So far so good.
xT29c said:
I have the non pro version. Since the update, I have not had the random crashing happen. But hard to say if its been fixed since the issue was sporadic to begin with. If it happens, I will report it. So far so good.
Click to expand...
Click to collapse
Good. Thanks for the update
If you are watching you tube and it crashes it may be because you have had a message on FB messenger. This has been causing occasional crashes. Turn of your chat heads in FB messenger. Problem solved!!!
There seem to be a lot of bugs on BLA-L29 Build 127 causing crashes. So if anyone is running that, might be best to downgrade to 126 or wait for a new version.
Tattogirl said:
If you are watching you tube and it crashes it may be because you have had a message on FB messenger. This has been causing occasional crashes. Turn of your chat heads in FB messenger. Problem solved!!!
Click to expand...
Click to collapse
I'm getting constant crashes in YouTube. I don't even have messenger installed, so we can rule that out.
mwatson said:
I'm getting constant crashes in YouTube. I don't even have messenger installed, so we can rule that out.
Click to expand...
Click to collapse
What version are you on?
duraaraa said:
What version are you on?
Click to expand...
Click to collapse
i'm on 115 (c782)
Dec. 11th 2017 update.
Got another crash. First one since updated to FW Chinese 8.0.0.120 (SP2C00).
The crash happened after I tried playing a .RM video file in VLC media player. Admittedly, .RM files are absolute garbage file type. So, I credit that to the crash. But will report on anymore that may happen.
im on mate 10 lite and everything was smooth on emui 5.1 but when I updated it to 8.0 same thing happened it hangs and restarts countless times
I'm experiencing hangs or touch screen unresponsive, I think its the touch that stops responding unless you lock and unlock the phone.
I have three weeks with the phone and started yesterday right after a Factory Reset. Before that, it never happenes.
Today its better but still happen
Attach an image with the touch's firmware version
Has it happened to you?
Zisco0011 said:
I'm experiencing hangs or touch screen unresponsive, I think its the touch that stops responding unless you lock and unlock the phone.
I have three weeks with the phone and started yesterday right after a Factory Reset. Before that, it never happenes.
Today its better but still happen
Attach an image with the touch's firmware version
Click to expand...
Click to collapse
Check with the service center if it's a hardware issue or not.
Sent from my Nokia 7 plus using Tapatalk
K.khiladi said:
Check with the service center if it's a hardware issue or not.
Sent from my Nokia 7 plus using Tapatalk
Click to expand...
Click to collapse
It is practically impossible in my country
I have been researching and I have found several comments from people who are exactly the same, check the following link
https://community.phones.nokia.com/...s/7000023755/page/2?url_locale=#reply-to-post
Zisco0011 said:
It is practically impossible in my country
I have been researching and I have found several comments from people who are exactly the same, check the following link
https://community.phones.nokia.com/...s/7000023755/page/2?url_locale=#reply-to-post
Click to expand...
Click to collapse
same thing happens to me from time to time, i have the phone for 8 days now, it started maybe 3 days ago, screen unresponsiveness happened maybe 4 times to this date
temp fix for me was downloading Google GO files and using it to delete cache, it works for now, no screen freeze up to this point
I think is not the same issue, I refer to touch issue thats come unresponsive some times until you lock and unlock screen. Now I'm testing android P which have another firmware for the touch panel. I will report later if dont presents the issue.
I installed the preview of the Android P developer and used it for two days and after a day of use I had the same problem, very disappointing, I went back to version 8.1, I do not understand why this happened, I never hit it, threw it, nor nothing. I was very carefully with it.
Has this issue been fixed yet?
We have a few of these phones in our family and one of them is doing this sporadically, several times in a row and then it's fine for days.
I can't see a pattern as to when it happens though.
Short Question : any of you using the Nova Launcher? Ive got same problem but using the Nova Launcher since years. Yesterday i did a clean Nova Launcher (stable) install and not taking my Backup file... And my Problem with hanging (Touch panel not recognized often my Touch) seems gone. Dont know why but after testing a whole of things im trying the standard Launcher and it works better.. So i did a clean install of Nova.
Same issue, V07 Goodix-V1.017.20
I am having the same issue.
V07 Goodix-V1.017.20
schouwb said:
I am having the same issue.
V07 Goodix-V1.017.20
Click to expand...
Click to collapse
I had a Novatek V7 version with firmware V1.017.20 with unresponsivness of the screen when laying and got it replaced. Now it's also Novatek, but with Firmware V1.017.16. what version of Android you have? I am using 8.1 Oreo. Does the android update change the firmware version of the screen?
mikemanpl said:
I had a Novatek V7 version with firmware V1.017.20 with unresponsivness of the screen when laying and got it replaced. Now it's also Novatek, but with Firmware V1.017.16. what version of Android you have? I am using 8.1 Oreo. Does the android update change the firmware version of the screen?
Click to expand...
Click to collapse
I am running Android 9.
I am not sure if the update changed the firmware version of the screen.
Hi guys, do you guys Enable or Disable "Tap to wake" function? If not, try enable that function, maybe that help.
Same problem in my Nokia 5.1 Plus. automatically touched at top of time side and battery indicated area. and i cant open notification bar.
I turned ''Tap to Wake'' on and my screen has worked perfectly since then. So i think this is definetely bug, not HW problen.
has anyone managed to solve this? its diving me nuts since the past few weeks and i dont know what to do with it. I would try to fresh install the OS but if that does not fix it, ill loose everything (game saves and such) but dont fix it.
i noticed sometimes the screen does some kind of refresh and then it starts working again. But mostly i have to lock and unlock to get it working again.
magiQx said:
has anyone managed to solve this? its diving me nuts since the past few weeks and i dont know what to do with it. I would try to fresh install the OS but if that does not fix it, ill loose everything (game saves and such) but dont fix it.
i noticed sometimes the screen does some kind of refresh and then it starts working again. But mostly i have to lock and unlock to get it working again.
Click to expand...
Click to collapse
The only thing that worked for me was returning the phone untill the screen was replaced.
Everything else I tried (reset, reinstall, change settings, ...) led to the same problems after a while.
Hi there all ... My Nokia 7 plus device brightness go low automatically while loading anything or typing on WhatsApp ... It also happens when adaptive brightness is off.. give me a solution...
find solutions
Hi guys, please join my telegram group to find out a solution for this problem i have same problem with my tuch screen, send your details like me to my group: @nokiaproblem
My phone: nokia x7(8.1) (with global rom)
1.using unofficial theme (htc sense home)
2.using android 10
3.using password protection (pattern and finger print)
4.playing game with over 1gb data
5.using guard glass protection
6.and installed these apps:
Es file explorer Instagram
Uc browser WhatsApp
Telegram (plus) G camera
Mx player ki keyboard
Please send your details to group to see that what app is same to our devices
---------- Post added at 12:38 PM ---------- Previous post was at 12:33 PM ----------
magiQx said:
has anyone managed to solve this? its diving me nuts since the past few weeks and i dont know what to do with it. I would try to fresh install the OS but if that does not fix it, ill loose everything (game saves and such) but dont fix it.
i noticed sometimes the screen does some kind of refresh and then it starts working again. But mostly i have to lock and unlock to get it working again.
Click to expand...
Click to collapse
Please join to our group in telegram to find out where is the problem from,
@nokiaproblem
Suddenly games keeps crashing on my p20.
At least some of them worked for sure 2 days ago.and nothing seems to change since
Any idea why?
Stuck on the loading screen with asphalt 9.
Black screen and FC......
Me too... After updating to Firmware 8.1.0.144... India Firmware
witt1 said:
Stuck on the loading screen with asphalt 9.
Black screen and FC......
Click to expand...
Click to collapse
Solution: switch to the virtual navigation (and FHD+ resol)
Any ideas why this might be happening?
Really frustrating..
Hi,
Need help! i am having black screen issue or sometimes game suddenly close while playing. This happen most of the time when there are multiple players displayed in the screen. I'm Playing MU btw.
Thank you in Advance,
Ken
Anyone encountered this issue before?
This has started happening to me in call of duty mobile. But only in the last update.
Black screen CODM.
I also have this issue. Any fix for this black screen?
I've started noticing this very occasionally too, but not in any particular game or app. The screen will just suddenly turn off like the screen timed out and shut off and locked, but it doesn't dim first like normal and happens randomly well before the screen timeout setting. It's only happened a handful of times over several months.
Having some problem here with my rog 2. Screen turn black while playing call of duty. Is there someone knew how solve this?
Thx
It's causing Android 10 and in COD Mobile only in Battle Royal mode right? Because i am not having an issue during MP, but only when i play Battle Royal there
CRYPTfromCATACOMBZ said:
It's causing Android 10 and in COD Mobile only in Battle Royal mode right? Because i am not having an issue during MP, but only when i play Battle Royal there
Click to expand...
Click to collapse
Yes me too
Recently happening in multiplayer too. Quite a few complaints about this in the app store too
Updating to latest version - WW 17.0230 fixes the issue. You can download the update from Official Asus website or wait for it to come to your phone. I have 12gb/512gb WW one, no root no bootloader unlocked.
While playing pubg mobile my screen goess black most of the times but the game runs in background and touch responds on blackout screen sometimes the one earpiece of headphones stop working while playing pubg mobile but instantly when I go to music app and play music then it works excellent with music and this all things happens only while playing pubg please help me out how to fix this
[email protected] said:
While playing pubg mobile my screen goess black most of the times but the game runs in background and touch responds on blackout screen sometimes the one earpiece of headphones stop working while playing pubg mobile but instantly when I go to music app and play music then it works excellent with music and this all things happens only while playing pubg please help me out how to fix this
Click to expand...
Click to collapse
Update to latest version 17.0230. Theses issues have been fixed.
Hey guys I'm having the same issue. I tried to update using the Asus website but after I reset my phone the update fails. Any thoughts?
Lulululam said:
Hey guys I'm having the same issue. I tried to update using the Asus website but after I reset my phone the update fails. Any thoughts?
Click to expand...
Click to collapse
Is it Tencent Version or WW? What is current Android version?
nipun03 said:
Is it Tencent Version or WW? What is current Android version?
Click to expand...
Click to collapse
It's WW and it's on 17.0210.2001.60
Lulululam said:
It's WW and it's on 17.0210.2001.60
Click to expand...
Click to collapse
I had the same version before updating. Steps I followed:
1. Download the file from Asus Website - WW 17.0230
2. Place it in internal storage (move from download folder to just internal storage)
3. Reboot phone
4. Update detected
5. Update the phone
6. Done
nipun03 said:
I had the same version before updating. Steps I followed:
1. Download the file from Asus Website - WW 17.0230
2. Place it in internal storage (move from download folder to just internal storage)
3. Reboot phone
4. Update detected
5. Update the phone
6. Done
Click to expand...
Click to collapse
Yeah I've done those exact steps and I still get the failure notice. I'm thinking the file isn't fully downloading. But it's still available in my downloaded files, and it says 2.43gb.... My connection is weak right now. Other than that I have no clue.
Thank you for your help though
Yes the update solved my issues
nipun03 said:
Update to latest version 17.0230. Theses issues have been fixed.
Click to expand...
Click to collapse
I'm on 17.0230 and sadly im getting this same friggin problem, but for me is only when charging and it tends to start happening when the battery goes under 60 percent and sadly Asus's customer service is just being useless, now they want me to send the phone back amidst all this when its clearly a soft ware issue so that'll mean 1 month or more without a phone. I seriously regret buying this phone, never had an issue with their phones in the past but i guess that's history
Mazupicua said:
I'm on 17.0230 and sadly im getting this same friggin problem, but for me is only when charging and it tends to start happening when the battery goes under 60 percent and sadly Asus's customer service is just being useless, now they want me to send the phone back amidst all this when its clearly a soft ware issue so that'll mean 1 month or more without a phone. I seriously regret buying this phone, never had an issue with their phones in the past but i guess that's history
Click to expand...
Click to collapse
I wasn't able to reproduce this. I charged while playing the game. My battery was around 6%. My COD graphic settings are - Frame Rate: Very High(max setting) and Graphic is set to low(lowest setting). You can try and see if the problem still persists.
I have attached my Gaming Profile (From Armory Crate) which I had downloaded from one reddit (it is suppose to be the best setting for COD)
To apply this setting - - > Armoury Crate - - > COD- Select Scenario Profile - - > Click on Download button at top right corner and then select this profile.
Hi friends
I have one plus 10 pro NE2213 android 13 last version, for a year.
I and my wife also have problem with our screens,
It's start when we update our android from 12 to 13.
When I press the power button to wake up my screen, the screen NOT turn on.
After 3-6 pressed it's turn on.
Can someone has this problem?
DANIELTZ19 said:
Hi friends
I have one plus 10 pro NE2213 android 13 last version, for a year.
I and my wife also have problem with our screens,
It's start when we update our android from 12 to 13.
When I press the power button to wake up my screen, the screen NOT turn on.
After 3-6 pressed it's turn on.
Can someone has this problem?
Click to expand...
Click to collapse
Did you full wipe the devices after the jump from 12 to 13? Chances are it's some left over settings, give them a factory wipe and they should be fine..
Always best to do this when changing bases, especially between different android iterations.
dladz said:
Did you full wipe the devices after the jump from 12 to 13? Chances are it's some left over settings, give them a factory wipe and they should be fine..
Always best to do this when changing bases, especially between different android iterations.
Click to expand...
Click to collapse
I was not duing factory reset after 13 upgrade,
But I do "settings reset" and it's not helping
DANIELTZ19 said:
I was not duing factory reset after 13 upgrade,
But I do "settings reset" and it's not helping
Click to expand...
Click to collapse
Settings reset? Or factory wipe?
You'll need to back up first then wipe your device.. no reason it shouldn't work.
So mine started doing this, too. I read somewhere else that it may be due to the Face screen unlock being interfered with. I had recently put on a new screen protector - so I wonder if that may be related. The new screen protector doesn't have a cutout for the front facing camera. Anyway I just disabled face unlock and am going to try that for a while. (It does seem to be faster already though.) I will let you know....
I had that problem. I was using Smart Unlock at home and while wearing a Samsung Galaxy Watch 4. After disabling Smart Unlock, I never had this issue again.