Database Develop

Software Support for OP3/3T: Questions & Answers.

Recently, we noticed lots of OP3/3T users asking questions related to future software support for their devices. To better keep everyone in the loop, we invited @oliver Z. , our Head of Product to answer some of the most commonly asked questions from the community.
David: Hi Oliver. First, could you please explain why many more updates were released for the OP5 than the OP3/3T in recent times?
Oliver: Sure, we have been gathering plenty of user feedback on the OP5 following the launch in mid-June. We dedicated our efforts in the first 1-2 months after release to better satisfy users’ needs and boost our latest product’s capabilities.
Normally, we release a new Official Release (OTA) update every 1-2 months. If you’d like to taste some of the latest OxygenOS features earlier, and receive updates more frequently, you’re more than welcome to join our Open Beta Program. Currently, we release Open Beta updates for the OP3/3T approximately once every month.
David: Some users asked why some new features, which are available through the Open Beta Program, are not implemented in the stable build releases on the OP3/3T?
Oliver: We’ve always positioned the Beta Program as a public laboratory for new features, feedback, and bug testing. This helps us improve the code of all of our MP builds. We unfortunately, cannot guarantee every feature present in the Open Betas will transition to the Official releases. Often times, even though the feature seems stable enough in the Beta builds, they are not ready or do not meet our quality standards for public release. (And yes, sometimes we test the value of upcoming features through the Open Beta Program for release in new or upcoming devices or later software updates.) In some situations, our limited development and QT resources force us to bring these features to one device first. These features are then introduced on other older devices further down the road. We love how the program has grown, but we do have to admit that we still have room to improve and better optimize the Open Beta Program.
Also, I’d like to take this opportunity to thank our users who have joined either our Closed Beta Program or our Open Beta Program. You have all helped us shape the functionalities and quality of OxygenOS.
David: What are you planning with regards to security updates for the OP3/3T?
Oliver: In keeping with the original schedule, we planned to update OxygenOS on the OP3/3T to version 4.5, with the latest security patch level update, in the next 1-2 months. However, some feedback from the community caught our attention and we decided to tweak it a little bit. We’ll split the update into two parts. First, we’ll update the security patch level to August, which will be released soon. The OxygenOS 4.5 update will be released at the scheduled time.
David: So the OP3/3T will soon catch up with the current version on the OP5, but some features on the OP5 will not be available on the OP3/3T, right?
Oliver: Yes, those missing features are mainly a result of hardware differences, such as the availability of Reading Mode on the OP5, which depends on the RGB sensor. The OP3/3T don’t have that hardware interface, so we are unable to release this feature on these two devices. The same reason applies to the new off-screen gestures and DCI-P3 screen calibration.
David: My last question is very important to OP3/3T users. How long will the OP3/3T continue to receive software support?
Oliver: Android O is going to be the last Android version update we’ll release for OP3/3T. We’ll continue to release security patch updates for the foreseeable future, and offer support for individual application updates. After the OP3/3T have been updated to Android O, we’ll start moving the Open Beta Program from OP3/3T to OP5.
Alright that's all I wanted to ask. Did you find answers to all of your questions? If not, leave your questions in the comments below and we’ll get back to you soon. Thank you all and enjoy the upcoming weekend!
Yours,
David

Friends I am sharing this just FYI that OP3/3T support is going to receive O and few updates after that and then the open beta program will move to OP5 and slowly the support for OP3/3T will end as usual with older models.

With in a year the OP3 has turned as old device ..?[emoji22] ..opting OP3 is very bad experience.
Stop selling the product in Amazon India..
Sent from my ONEPLUS A3003 using Tapatalk

android.reddy143 said:
With in a year the OP3 has turned as old device ..?[emoji22] ..opting OP3 is very bad experience.
Stop selling the product in Amazon India..
Sent from my ONEPLUS A3003 using Tapatalk
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Not sure what you really expected. This has been the companies MO since day one. If you thought it would be different then no one is at fault other then you. Do the needed research and you will be fine. Also just a news flash but the every device is old by the time you get it. Heck unless you compile the OS your selfe then your software is outdated as well.

zelendel said:
Not sure what you really expected. This has been the companies MO since day one. If you thought it would be different then no one is at fault other then you. Do the needed research and you will be fine. Also just a news flash but the every device is old by the time you get it. Heck unless you compile the OS your selfe then your software is outdated as well.
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I did not understand what exactly you would like to convey.
You mean that , OP no exception , compare to any other organization? If you agree that ..all other companies respect thire flagship devices at most recent, even though they release different flagships in a year.
And other vendors are not able to provide software update very frequently due to various reasons ex. Hadware compatibility, upcoming model in the same price...etc. Here they did not annouce anything from company for flagships.
OP had releases flagship devices and no support get from company? Strange...[emoji15][emoji24]
Sent from my ONEPLUS A3003 using Tapatalk

android.reddy143 said:
I did not understand what exactly you would like to convey.
You mean that , OP no exception , compare to any other organization? If you agree that ..all other companies respect thire flagship devices at most recent, even though they release different flagships in a year.
And other vendors are not able to provide software update very frequently due to various reasons ex. Hadware compatibility, upcoming model in the same price...etc. Here they did not annouce anything from company for flagships.
OP had releases flagship devices and no support get from company? Strange...[emoji15][emoji24]
Sent from my ONEPLUS A3003 using Tapatalk
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When O comes out the device will be about 18 months old. The same cut off point that other flagships offer. Some flagships never even see an update.
What I mean to convey is simple. If you are worried about updates then the only way to be sure is to get a device that you can build the OS for yourself. Most devices (even Flagships) come with outdated kernels and to be up to date you would have to flash every single day and sometimes a few times a day.

android.reddy143 said:
I did not understand what exactly you would like to convey.
You mean that , OP no exception , compare to any other organization? If you agree that ..all other companies respect thire flagship devices at most recent, even though they release different flagships in a year.
And other vendors are not able to provide software update very frequently due to various reasons ex. Hadware compatibility, upcoming model in the same price...etc. Here they did not annouce anything from company for flagships.
OP had releases flagship devices and no support get from company? Strange...[emoji15][emoji24]
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Actually you get a damm lot support. Look how many updates there have been. Samsung still runs 7.0 if you have a Huawei you get 6 updates spreaded around 2 years, those updates contain minor bug fixes nothing special at all. And so on. You paid €400 for a phone and expect everything!

People complain at anything, Every device is supported for 24 months or less.. in most cases 18 or less Be glad it's getting O and not the sh!t show OP2 was.. But I give credit where it's due to OP my OP3 has had way more updates and fixes than my S7 Edge and that costs twice the price.. and still running outdated sh!tty 7.0.. So all isn't bad as long as OP keeps their devices up to date and fast with source code I can see them being the device to go to for Modding as such

android.reddy143 said:
With in a year the OP3 has turned as old device ..?[emoji22] ..opting OP3 is very bad experience.
Stop selling the product in Amazon India..
Sent from my ONEPLUS A3003 using Tapatalk
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We got or will get 3 major android versions on op3, thats actually pretty good for a manufacturer. What did you expect?

MarcTremonti said:
We got or will get 3 major android versions on op3, thats actually pretty good for a manufacturer. What did you expect?
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The device did not get 3 major android versions as that would mean it came out with 5.0 but it came out with 6.0 even though 7.1 had been out when it was released.
Either way. The device should be ok for unofficial updates for atleast another year or 2 before the lack of updated kernel source will make the updates less.

zelendel said:
The device did not get 3 major android versions as that would mean it came out with 5.0 but it came out with 6.0 even though 7.1 had been out when it was released.
Either way. The device should be ok for unofficial updates for atleast another year or 2 before the lack of updated kernel source will make the updates less.
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Read my post. I said we got or will get 3 versions.
Marshmallow, nougat und the new O. So 3 versions. And thats pretty decent.
Besides that its an ex flagship, so we will enjoy good custom rom support.
Even my old Htc One S (jellybean latest official update) recently got nougat ressurrection remix which is working flawlessly.

MarcTremonti said:
Read my post. I said we got or will get 3 versions.
Marshmallow, nougat und the new O. So 3 versions. And thats pretty decent.
Besides that its an ex flagship, so we will enjoy good custom rom support.
Even my old Htc One S (jellybean latest official update) recently got nougat ressurrection remix which is working flawlessly.
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I wouldn't call it a flagship but close enough.
It shipped with 6.0 when it should have shipped with 7.0 at least. So I don't count that at all.

zelendel said:
I wouldn't call it a flagship but close enough.
It shipped with 6.0 when it should have shipped with 7.0 at least. So I don't count that at all.
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OP3 Shipped in June 2016, 7.0 didn't release till August 2016..

zelendel said:
I wouldn't call it a flagship but close enough.
It shipped with 6.0 when it should have shipped with 7.0 at least. So I don't count that at all.
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What else to call it? It directly competed with other flagships.
And it coulndt be shipped with 7, when 7 wasnt even available to that point, lol. So you can count 6.

MarcTremonti said:
What else to call it? It directly competed with other flagships.
And it coulndt be shipped with 7, when 7 wasnt even available to that point, lol. So you can count 6.
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I call it a high midrange.
No I never count the OS it comes with.

zelendel said:
I call it a high midrange.
No I never count the OS it comes with.
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Totally agree. The OS the phone comes with out of the box is never counted as an update. :highfive:
If we get Android O, that will be our 2nd major OS update.
I agree with others that we've definitely had better support than Samsung Flagships in the past year.

Support has been great. Look how much updates we got, next to that how many of them where useful? Alot! We got alot better support then Samsung and Huawei at least. If they bring us a proper and stable Android 8.0 I am completely fine with it! Keep in mind this only is a €399/429 phone .

Firmware Update

Any news for any upcoming update on the device?

Ratnaveer Singh said:
Any news for any upcoming update on the device?
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No news. Though it is being speculated that camera improvement update may come out with some bug fixing (if any), there is no confirmed news yet. Guess we just have to wait for it for as long as they aren't out.

Kernel source has now been released
Sent from my E5303 using Tapatalk

Latest update Juny 2017.This is realy bad Motorola.

Schrotty35 said:
Latest update Juny 2017.This is realy bad Motorola.
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There were 3 camera related updates yesterday. Oreo is coming later this year. What firmware update are you expecting?

Dont get camera update.

Webern said:
There were 3 camera related updates yesterday. Oreo is coming later this year. What firmware update are you expecting?
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What were the 3 apps that got updated?

Camera tuner v1.15.8
Moto photo editor v1.4.45.4
Moto camera 2 v7.0.48.20

Did you just get your phone? Those updates were released a couple of weeks back

Those are update from 31 Aug
Webern said:
Camera tuner v1.15.8
Moto photo editor v1.4.45.4
Moto camera 2 v7.0.48.20
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Those are old , with lot of bugs and issues.

Yeah, they turned up the day after I got my phone. But I'd checked for updates a few times and received other updates. Wonder why they turned up late.

OTA update
There are two OTA updates for Moto G5s Plus released by the Google but Motorola has not shared with its customers. The pain is that Moto does not share frequent security patches updates. They have to start stepping forward to this. They need to be customer minded now or they will loose customers slowly away. I am one of them.

Even my Moto G4+ got the September patch yesterday. There is none so far for this one. Loving the phone nonetheless.
However Motorola does need to commit to regular software and patch updates.

subhi said:
However Motorola does need to commit to regular software and patch updates.
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Not when people keep buying their insecure, unpatched phones. ¯\_(ツ)_/¯

Moto Singh said:
There are two OTA updates for Moto G5s Plus released by the Google but Motorola has not shared with its customers. The pain is that Moto does not share frequent security patches updates. They have to start stepping forward to this. They need to be customer minded now or they will loose customers slowly away. I am one of them.
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What do you mean that Google has released updates for the g5s plus? Released to who? How are google providing g5s plus releases anyway? It's a lenovo product.

Webern said:
What do you mean that Google has released updates for the g5s plus? Released to who? How are google providing g5s plus releases anyway? It's a lenovo product.
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Google releases the updates to manufacturers who in turn release it for general public afaik. Moto phones are almost pure stock.

subhi said:
Google releases the updates to manufacturers who in turn release it for general public afaik. Moto phones are almost pure stock.
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moto camera 2 v7.0.61.17 is now out.

Webern said:
moto camera 2 v7.0.61.17 is now out.
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Old news noob.

Moto is rolling out september security update for moto g5s plus but in phases will have to wait longer

subhi said:
Google releases the updates to manufacturers who in turn release it for general public afaik. Moto phones are almost pure stock.
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Google only releases the updates for its own devices(Pixel and Nexus). All other manufacturers develop the ROMs and their updates for their devices on their own and Google just certifies them after which they can be released via OTA.

update /upgrade policy?

what's their security update policy? monthly updates? for how long? 3 years? what about major upgrades? android 11? and when will they upgrade the phone to Android 10? thanks

JohnDoe01 said:
what's their security update policy? monthly updates? for how long? 3 years? what about major upgrades? android 11? and when will they upgrade the phone to Android 10? thanks
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This was the response from Realme when I emailed them about software support,they didn't really elaborate on Android versions and security patches though I assume that is all included in the two years.
Hello
Greetings from realme Europe. Thank you for reaching out to us.
We would like to inform you that in general, we provide updates once every or 2 months, continue to update it for 2 years.
Warm Regards,
Team realme Europe

Thanks, I got the same email last week
Between the 2 years update and q2 android 10, I decided to move to oneplus, waiting for a mclaren...

JohnDoe01 said:
Thanks, I got the same email last week
Between the 2 years update and q2 android 10, I decided to move to oneplus, waiting for a mclaren...
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Yes, probably a wise decision,I'm currently on the 6T and hesitant to move to Realme even with the top specs,you are safest with OnePlus in terms of reliability and support.

Thanks Manus, received my McLaren and it's indeed perfect! Last message in realme forum for now, c ya in 4 years :good::laugh:

Do you think we will get official Android 11?

As per the title - there are a few nice benefits coming with Android 11, but it is unclear if OnePlus will extend support of the 7 Pro.
My suspicion is not, but has anyone read or heard anything that would point out the future strategy?

Jaco2k said:
As per the title - there are a few nice benefits coming with Android 11, but it is unclear if OnePlus will extend support of the 7 Pro.
My suspicion is not, but has anyone read or heard anything that would point out the future strategy?
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OnePlus matches Google's update record with 3 years of updates

Jaco2k said:
As per the title - there are a few nice benefits coming with Android 11, but it is unclear if OnePlus will extend support of the 7 Pro.
My suspicion is not, but has anyone read or heard anything that would point out the future strategy?
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Why would you suspect it won't? Of course it will. All you need to check is OnePlus' history of updates to it's past phones. Honestly, the phone should get even 12.

I still have nightmares about the OnePlus two

Jaco2k said:
I still have nightmares about the OnePlus two
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You can blame Cyanogen Inc. for that one.

11 will be incoming...someday.

https://www.rprna.com/updates/oxygens/oneplus-oxygenos-11-device-list-android-11/amp/

Jaco2k said:
As per the title - there are a few nice benefits coming with Android 11, but it is unclear if OnePlus will extend support of the 7 Pro.
My suspicion is not, but has anyone read or heard anything that would point out the future strategy?
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Click to collapse
Judging from OnePlus's update record for the 3 and 5 series, the 7 Pro will get Android 12 as its last major update

Yes we will the public beta will be live in May June time

Software updates

Can someone tell me the update policy of realme x2 pro....Like for how many years will it receive updates?
Any x2 pro users out here, could you also share your experience?

How can we know that dude?
The standard is 2 years, but who knows.

Android 11 with realme ui 2.0 is coming in december official post bi realme, also i heard android 12 will also be supported next year

hrvoje007 said:
Android 11 with realme ui 2.0 is coming in december official post bi realme, also i heard android 12 will also be supported next year
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Where did the say that? Did they say December for global (all) devices or just in China?
And Android 12 for x2 pro? Somehow I doubt it, but it would be awesome.

adsubzero said:
Where did the say that? Did they say December for global (all) devices or just in China?
And Android 12 for x2 pro? Somehow I doubt it, but it would be awesome.
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Here you go

hrvoje007 said:
Here you go
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Early access, India only