Question Device Freezing on MIUI 13.0 4 GLOBAL. - Redmi Note 10 Pro

My device keeps freezing 3 to 4 times a week after MIUI 13.0.4 global update and I would have to restart the phone to resolve the issue. I never had that issue on MIUI 12.5.9. Is anyone else having the same ???

I had some performance issues and freezes after updating to 13.0.3. Then I performed a factory reset and the phone improved a lot. I still think that 12.5 performed better, but at least it's stable again.

Mine feezes too sometimes, mostly when trying to skip forward youtube videos more aggressively. It either unfreezes after 10-15 seconds or reboots by itself. But only happened 3 or 4 times so far.
13.0.3 Global, waiting for next update

Since the V13.0.3.0.SKFEUXM update I have massive battery drain, Google discovery doesn't work correctly and the notifications aren't erased when I wipe them. Any help please? Thanks

Issues with MIUI13 seems to be a lot. I am rooted and use the EliteROM MIUI13, except for battery all seems to be working fine.

Atrumitos said:
I had some performance issues and freezes after updating to 13.0.3. Then I performed a factory reset and the phone improved a lot. I still think that 12.5 performed better, but at least it's stable again.
Click to expand...
Click to collapse
Hello. I have Xiaomi mi lite 11 global. After the 13 update the battery got really really really bad after it was perfect. Did the factory reset really work?

RosieStar said:
Hello. I have Xiaomi mi lite 11 global. After the 13 update the battery got really really really bad after it was perfect. Did the factory reset really work?
Click to expand...
Click to collapse
For battery issues, I recommend checking "battery", under settings, to see which apps are consuming the most.
In my case, Google Location history and Google Play Services were the top battery consumers. I checked their permissions and found that they were set to "always allow access to location", which resulted in some mad GPS and battery use. After setting them to "only while using the app", battery became just as good as it was with 12.5.
Your experience might be different, especially since you have a completely different model.

Same issue and didn't happen before at all!
Redmi note 10, android 12, Miui version 13.0.3 (stable) updated 23 Mar2022,/Ireland
Since this update my phone has started to hang and freeze and sometimes when I wake up the phone has switched off
Frustrated
I sent feedback (Applications, Feedback) 4 times to Xiaomi and got this reply from them 3 times: ' Dear Customer: Mobile phone System lag/hang when daily use, it is recommended to clean the phone memory, close the background application, leave more running space or restart the phone, and charge it in time. Thanks for your feedback. Mi Phone Feedback Team'
It's so annoying as I've plenty of space on the phone and go change it in time. I use this phone as much as I always do - I'm not the problem here; the update is!
Anyone got solutions? I don't really want to do a factory reset...

Anonymous 77 said:
Same issue and didn't happen before at all!
Redmi note 10, android 12, Miui version 13.0.3 (stable) updated 23 Mar2022,/Ireland
Since this update my phone has started to hang and freeze and sometimes when I wake up the phone has switched off
Frustrated
I sent feedback (Applications, Feedback) 4 times to Xiaomi and got this reply from them 3 times: ' Dear Customer: Mobile phone System lag/hang when daily use, it is recommended to clean the phone memory, close the background application, leave more running space or restart the phone, and charge it in time. Thanks for your feedback. Mi Phone Feedback Team'
It's so annoying as I've plenty of space on the phone and go change it in time. I use this phone as much as I always do - I'm not the problem here; the update is!
Anyone got solutions? I don't really want to do a factory reset...
Click to expand...
Click to collapse
For me the culprit was the MIUI "Security" app. I started the phone in emergency mode then went to settings, apps and deleted cache and data for the Security app. Rebooted the phone and never touch the Security app again - so far it's OK, but this is a very unsatisfactory situation.

HiQual said:
For me the culprit was the MIUI "Security" app. I started the phone in emergency mode then went to settings, apps and deleted cache and data for the Security app. Rebooted the phone and never touch the Security app again - so far it's OK, but this is a very unsatisfactory situation.
Click to expand...
Click to collapse
That's good to know. I just got an updated response on my phone, from Xiaomi developer that they have an update send for me to update or wait for the update ..

Anonymous 77 said:
Same issue and didn't happen before at all!
Redmi note 10, android 12, Miui version 13.0.3 (stable) updated 23 Mar2022,/Ireland
Since this update my phone has started to hang and freeze and sometimes when I wake up the phone has switched off
Frustrated
I sent feedback (Applications, Feedback) 4 times to Xiaomi and got this reply from them 3 times: ' Dear Customer: Mobile phone System lag/hang when daily use, it is recommended to clean the phone memory, close the background application, leave more running space or restart the phone, and charge it in time. Thanks for your feedback. Mi Phone Feedback Team'
It's so annoying as I've plenty of space on the phone and go change it in time. I use this phone as much as I always do - I'm not the problem here; the update is!
Anyone got solutions? I don't really want to do a factory reset...
Click to expand...
Click to collapse
FACTORY RESET WON'T SOLVE UR PROBLEM. I DID IT ALREADY AND NOTHING CHANGES!

MARUS13 said:
FACTORY RESET WON'T SOLVE UR PROBLEM. I DID IT ALREADY AND NOTHING CHANGES!
Click to expand...
Click to collapse
Agreed - same bad result for me.

Problem confirmed: miui 13 sucks!

HiQual said:
For me the culprit was the MIUI "Security" app. I started the phone in emergency mode then went to settings, apps and deleted cache and data for the Security app. Rebooted the phone and never touch the Security app again - so far it's OK, but this is a very unsatisfactory situation.
Click to expand...
Click to collapse
What do you mean by
started the phone in emergency mode...
Is it the standard recovery mode?

davide.cavestro said:
What do you mean by
started the phone in emergency mode...
Is it the standard recovery mode?
Click to expand...
Click to collapse
Yes, standard MIUI recovery, then choose safe mode.

HiQual said:
Yes, standard MIUI recovery, then choose safe mode.
Click to expand...
Click to collapse
I did the same on my wife's phone redmi note 10 pro with miui 13.0.10, upgraded from 12.5 just after unbox - > always suffered from this issue
I'll keep you posted on the outcomes.

davide.cavestro said:
I did the same on my wife's phone redmi note 10 pro with miui 13.0.10, upgraded from 12.5 just after unbox - > always suffered from this issue
I'll keep you posted on the outcomes.
Click to expand...
Click to collapse
Nope, it happened again

davide.cavestro said:
I did the same on my wife's phone redmi note 10 pro with miui 13.0.10, upgraded from 12.5 just after unbox - > always suffered from this issue
I'll keep you posted on the outcomes.
Click to expand...
Click to collapse
The version of Security app is 6.2.3-220622.1.2
Another issue - maybe unrelated? - is that sometimes it takes a couple of seconds or more to turn the screen on, after pressing the power button

HiQual said:
For me the culprit was the MIUI "Security" app. I started the phone in emergency mode then went to settings, apps and deleted cache and data for the Security app. Rebooted the phone and never touch the Security app again - so far it's OK, but this is a very unsatisfactory situation.
Click to expand...
Click to collapse
How did you find out that the culprit was the security app? Having the same issue here.

idung_7 said:
How did you find out that the culprit was the security app? Having the same issue here.
Click to expand...
Click to collapse
Sorry for late reply.
For me, I knew it was the security app because the phone showed a notification saying the security app had stopped, or something like that before it froze, but it definitely said the security app had malfunctioned and that's why I cleared its data.
Hope that helps.

Related

Lag When I Unlock The Phone

Hello after i updated my phone to oreo it lags sometimes. I assume that it is kind of a Glance problem cause when i turn off glance there is no lag at all(pretty strange i know). I contacted support about this 2 times and they said restart the phone and clear the chace of the app that causes the issue. Neither of them work. Does anyone else facing this issue?
Toedwarrior said:
Hello after i updated my phone to oreo it lags sometimes. I assume that it is kind of a Glance problem cause when i turn off glance there is no lag at all(pretty strange i know). I contacted support about this 2 times and they said restart the phone and clear the chace of the app that causes the issue. Neither of them work. Does anyone else facing this issue?
Click to expand...
Click to collapse
I do not have this problem, everything works well and works noticeably better than the beta
Sent from my Nokia 8 using Tapatalk
The only lag I have is with the fingerprint senzor. If I doubletap the screen and then I press the fingerprint, it unlocks instantly. If I press the fingerprint with the screen off, it takes a while before the screens turns on (~1.5sec). Maybe this is how it is on the Nokia 8, but on the HTC 10 was lightning fast.
I will reset the phone if the problem presist s i will send the phone to service
Sent from my Nokia 8 using XDA Labs
stuffynet said:
The only lag I have is with the fingerprint senzor. If I doubletap the screen and then I press the fingerprint, it unlocks instantly. If I press the fingerprint with the screen off, it takes a while before the screens turns on (~1.5sec). Maybe this is how it is on the Nokia 8, but on the HTC 10 was lightning fast.
Click to expand...
Click to collapse
Had a 10 as well as don't really notice that much difference. What I will say is that battery performance trounces the 10 so I'd imagine it's pulling the Nokia from deep sleep that causes the minor lag.
always restart wherever it lags. it lags with the amount of oreo update.
Did you tryed a factory reset? I did it and it is more responsive then before. But safe needed data first. Backup before factory reset!
Powered by Nokia 8
2WildFirE said:
Did you tryed a factory reset? I did it and it is more responsive then before. But safe needed data first. Backup before factory reset!
Powered by Nokia 8
Click to expand...
Click to collapse
Yeah i am going to do that
Sent from my Nokia 8 using XDA Labs
stuffynet said:
The only lag I have is with the fingerprint senzor. If I doubletap the screen and then I press the fingerprint, it unlocks instantly. If I press the fingerprint with the screen off, it takes a while before the screens turns on (~1.5sec). Maybe this is how it is on the Nokia 8, but on the HTC 10 was lightning fast.
Click to expand...
Click to collapse
I think it is so the phone isnt getting false attempts to unlock it, only my opinion though, i am not saying that is deffo the reason.
I just have the same problems with my Nokia 8 since 2 days.
Fingerprint or power-button unlock is sometimes painfully slow. Maybe up to 5 seconds.
I have the Android 8.1 Oreo update installed since some months already and also the newest security patch.
I have read, it's a general problem of the 8.1 version, that unlocking gets slowed down.
Anyone has a solution so far? Factory reset doesn't seem to help always (I didnt try), but maybe downgrading to Android 8?
nokia 8 unlock delay fixed
I have same issue with my nokia 8 after trying so many methodes. I have found a solution which is working for me
Go to Setting -display settings- advance- turn off Glance feature
this work for me give it try hopfully it will work Inshallah
Naveedahsan said:
I have same issue with my nokia 8 after trying so many methodes. I have found a solution which is working for me
Go to Setting -display settings- advance- turn off Glance feature
this work for me give it try hopfully it will work Inshallah
Click to expand...
Click to collapse
No, this didn't work for me at all.
I think it's related to deep sleep / doze feature. Try to restore factory settings and wipe clean data + cache of the phone and see if it will help. There's so many things that can cause this that we're not able to help any of you.
KonikoO said:
I think it's related to deep sleep / doze feature. Try to restore factory settings and wipe clean data + cache of the phone and see if it will help. There's so many things that can cause this that we're not able to help any of you.
Click to expand...
Click to collapse
Thanks, I know, but that also didn't help me. Currently I am following this bug report at Google:
https://issuetracker.google.com/issues/109710373
It seems to be an issue witht he June Android Security Patch... a lot of Pixels are having the same problem.
I don't thinks it's the June 2018 update problem. If u look at the dates on this thread, the problem started after the oreo 8.0 update back in November 2017. Hopefully it'll be fixed in the android 9 update coming soon. I updated straight to 8.1 after unboxing so I don't know if this problem was around during nougat
Same here
I have the same error.

whatsapp notification push issue

Hello fellow note 9 owners....
I'm facing an issue when I close whatsapp and lock the screen I don't get notifications that I have new messages nor do they get delivered to me unless I open WhatsApp. I think I tried everything to fix it.... Here's what I tried
I put WhatsApp in the unmonitored app list in the battery settings, I'm in performance mode, I cleared cache, I uninstalled WhatsApp, reinstalled it fresh not from a restore. Is there anything else I should do to fix this?
Mine is okay so far (exynos) however, when I am connected to whatsapp web (on my computer, on the same wifi network with my note 9) , it'll lose connection to the phone at random intervals. I'd have to unlock the phone, launch whatsapp for whatsapp web to be connected once again.
angvil said:
Hello fellow note 9 owners....
I'm facing an issue when I close whatsapp and lock the screen I don't get notifications that I have new messages nor do they get delivered to me unless I open WhatsApp. I think I tried everything to fix it.... Here's what I tried
I put WhatsApp in the unmonitored app list in the battery settings, I'm in performance mode, I cleared cache, I uninstalled WhatsApp, reinstalled it fresh not from a restore. Is there anything else I should do to fix this?
Click to expand...
Click to collapse
put whatsapp notification to urgent check in setting / notification / advance/ whatsapp and see inside
Sent from my SM-N960F using Tapatalk
carlitobahsoun said:
put whatsapp notification to urgent check in setting / notification / advance/ whatsapp and see inside
Click to expand...
Click to collapse
I tried still the same problem
Got the same problem with both Whatsapp and Viber, and often with fb messenger.
It seems that I cannot fix it since I tried literally everything and yet, on my friend's note 9, everything is working flawless.
psychofedex said:
Got the same problem with both Whatsapp and Viber, and often with fb messenger.
It seems that I cannot fix it since I tried literally everything and yet, on my friend's note 9, everything is working flawless.
Click to expand...
Click to collapse
Have you put the app to sleep?
Same issue but for nearly all apps which require the internet for a notification. Only get the issue on mobile data, when connected to wi-fi all are instant.
angvil said:
Hello fellow note 9 owners....
I'm facing an issue when I close whatsapp and lock the screen I don't get notifications that I have new messages nor do they get delivered to me unless I open WhatsApp. I think I tried everything to fix it.... Here's what I tried
I put WhatsApp in the unmonitored app list in the battery settings, I'm in performance mode, I cleared cache, I uninstalled WhatsApp, reinstalled it fresh not from a restore. Is there anything else I should do to fix this?
Click to expand...
Click to collapse
Make sure you turn this off.
I also have the same problem i have tried a lot of solution but none works.
Changed Rom several times, using PNF-root to change heartbeat interval, uninstalled Universal GMS Doze, setting whatsapp as not optimized, deleted whatsapp and data.
Nothing just nothing have helped, im currently on syberia Rom xiaomi Mi5.
But i dont think its Rom related because i had the same problem on Xiaomi.eu ROM and other Roms
Thks for this tip as I was struggling to find the culprit despite knowing this was rhe issue I had it on by mistake.
This settings now are more buried on pie so forgotten this one.
EDIT: STILL HAVING THE ISSUE
zeanong said:
Make sure you turn this off.
Click to expand...
Click to collapse
Funny that menu wasn't available via device care app. My WhatsApp and telegram are optimized blue bar enabled and I dont get issues with notifications .
Sent from my SM-N960U1 using Tapatalk
insaned said:
Thks for this tip as I was struggling to find the culprit despite knowing this was rhe issue I had it on by mistake.
This settings now are more buried on pie so forgotten this one.
Click to expand...
Click to collapse
Hi, How did you solve your problem?
JazonX said:
Hi, How did you solve your problem?
Click to expand...
Click to collapse
Actually I thought it was solved by turning off the battery optimization (which it was on by mistake) and thought it was solved but tonight had again the same issue.
In the morning received only the notifications/messages after opening whatsapp.
I'm not sure if this options below might not also be part of the issue (despite not making sense but who knows...)
This might be a problem for people running Android Pie and One Ui on their Note 9s. I don't believe these problems existed on Oreo. Lets wait a see when an update will be pushed to fix this problem. Until then my wife's Note 9 is staying on Oreo.
For those of you that have updated to Pie how has it affected battery life? Better or worse? If better by how much? SOT Etc
Hazzay88 said:
This might be a problem for people running Android Pie and One Ui on their Note 9s. I don't believe these problems existed on Oreo. Lets wait a see when an update will be pushed to fix this problem. Until then my wife's Note 9 is staying on Oreo.
For those of you that have updated to Pie how has it affected battery life? Better or worse? If better by how much? SOT Etc
Click to expand...
Click to collapse
When I got the note 9 the update for Pie was 3 days after so didn't have the chance to have it properly tested, but I think I had the issue on both versions.
This issue exists since Samsung introduced their device maintenance. Switching off batterie optimisation for WhatsApp was the solution for me. Actually only WhatsApp, threema and k9-mail have problems receiving push in standby on my phones, any other apps I use don't have this issue. Therfore I think it's more an issue with the apps, less with the rom. Also Samsung states in the settings that apps in standby may not receive actualisations or send notifications.
Go to stettings->apps->WhatsApp and turn off batterie optimisation
Before Samsung introduced this feature, I was using greenify and had the same issue with some apps.
Like I mentioned earlier. I had issues with Telegram and WhatsApp notifications on Oreo. Now on pie beta 3 no issues. Also my WhatsApp and telegram *are* battery optimized. So I'd say you should be looking at other avenues to remedy this problem. Maybe review the app notifications for whatsapps carefully.
Sent from my SM-N960U1 using Tapatalk
Limeybastard said:
Like I mentioned earlier. I had issues with Telegram and WhatsApp notifications on Oreo. Now on pie beta 3 no issues. Also my WhatsApp and telegram *are* battery optimized. So I'd say you should be looking at other avenues to remedy this problem. Maybe review the app notifications for whatsapps carefully. View attachment 4689288
Sent from my SM-N960U1 using Tapatalk
Click to expand...
Click to collapse
The app notifications are flawless.
The issue is not the notifications, otherwise they would be there but just not being notified on the system.
Even when opening the phone and unlocking it, they are not on the phone, BUT when the app is opened you start actually receiving the messages in a fast manner flow almost like they are just being texted at a very fast pace, so it seems more like they have just been pushed rather than having the message there and simply not notified, otherwise would be having a static last message.
The app seems to be in sleep mode even when whitelisted.
At the moment I have absolutely everything off inside the optimization
The background mobile data is ON
IS even allowed while data saver is ON (Which I don't use anyway)
The sleeping apps, for whatsapp is whitelisted (OFF)
AND it still have the same issue, either the app is optimized or not optimized which does not make sense.
insaned said:
The app notifications are flawless.
The issue is not the notifications, otherwise they would be there but just not being notified on the system.
Even when opening the phone and unlocking it, they are not on the phone, BUT when the app is opened you start actually receiving the messages in a fast manner flow almost like they are just being texted at a very fast pace, so it seems more like they have just been pushed rather than having the message there and simply not notified, otherwise would be having a static last message.
The app seems to be in sleep mode even when whitelisted.
At the moment I have absolutely everything off inside the optimization
The background mobile data is ON
IS even allowed while data saver is ON (Which I don't use anyway)
The sleeping apps, for whatsapp is whitelisted (OFF)
AND it still have the same issue, either the app is optimized or not optimized which does not make sense.
Click to expand...
Click to collapse
Are you using version 2.18.380?
Also try backing up and deleting and re installing .
Sent from my SM-N960U1 using Tapatalk
Limeybastard said:
Are you using version 2.18.380?
Also try backing up and deleting and re installing .
Sent from my SM-N960U1 using Tapatalk
Click to expand...
Click to collapse
Thanks for the suggestion.
I have 1 note 9 with Gbwhatsapp and another note 9 with stock Whatsapp. Have issues on both.
One was updated to pie and then did factory reset and restored from cloud (unless the backed up settings somehow contributed to an error and other was just OTA updated without any reset. They even operate on different networks.
Seems pretty odd...
To me the app is showing exactly the same behavior as behaving like the list of "sleeping apps", despite the fact it's whitelisted.

Vibration dont work all time?

Hi i got a problem since today.
My Vibration dont work all time. Sometimes i get a Message and the phone Vibrate and then 1-2 Hours later there is no Vibration at all for like 1 hour or more.
My device run on XIAOMI Mi8 GLOBAL STABLE MIUI 10.3.5.0
motte49 said:
Hi i got a problem since today.
My Vibration dont work all time. Sometimes i get a Message and the phone Vibrate and then 1-2 Hours later there is no Vibration at all for like 1 hour or more.
My device run on XIAOMI Mi8 GLOBAL STABLE MIUI 10.3.5.0
Click to expand...
Click to collapse
You didn't say which message app you are using, it sounds like a permissions issue, or a battery manager settings issue. Make sure that the app is not battery optimized.
By the way, these notification type issues are fully resolved in Miui 11, the first generation of Miui 11 stable for global devices, gets released tomorrow: October 16
its in all apps.
And you now when you use the fingerprint with the wrong finger its Vibrate short this dosent work like the other thinks but its really only sometimes.
tsongming said:
You didn't say which message app you are using, it sounds like a permissions issue, or a battery manager settings issue. Make sure that the app is not battery optimized.
By the way, these notification type issues are fully resolved in Miui 11, the first generation of Miui 11 stable for global devices, gets released tomorrow: October 16
Click to expand...
Click to collapse
the half day works Vibration just fine and now no Vibration after all....... dont now why this happen
motte49 said:
the half day works Vibration just fine and now no Vibration after all....... dont now why this happen
Click to expand...
Click to collapse
I am not having that issue and as far as I know no one else is either. Have you tried a clean install? Did you check and make sure that Do not Disturb mode is not being enabled?
A new update be out tomorrow. So maybe just wait until then. ( Edit, I thought I was on a different thread when I wrote that)
Most likely this issue is caused by a battery saver mode such do not disturb. If that is not what is causing the issue try a clean install.
I faced this issue today , i figured out why it happened ..
Its cuz i turned the ultra battery saver on and after turning off i faced the issue
So i repeated the same steps and its back again

Question Redmi Note 10 Pro started to occasionally unlock itself when receiving notifications

Since the 13.0.4.0 update there were a couple of times when a notification opened the phone's home screen without me unlocking it rather than just lighting up the screen.
Is anyone else having this too?
Yes, I too have the same problem with MIUI 13.0.3.0
Giovy52845 said:
Yes, I too have the same problem with MIUI 13.0.3.0
Click to expand...
Click to collapse
That's basically one version before the current one? Because I don't think I had this bug on the MIUI previous to 13.0.4.0.
Has it started to happen only during the last couple of weeks for you or ever since you've installed 13.0.3.0?
I don't know if it's the penultimate version, because it doesn't show me any available updates, so for me this is the latest version available
Yes I have this problem since the update... Besides this problem the phone also started to be terribly slow, it freezes, the screen lights up for no reason, and besides I have some problems also with the vibration due to the pressing the keys, it stops working and then starts again when a notification arrives.
Worst update ever.
Giovy52845 said:
I don't know if it's the penultimate version, because it doesn't show me any available updates, so for me this is the latest version available
Yes I have this problem since the update... Besides this problem the phone also started to be terribly slow, it freezes, the screen lights up for no reason, and besides I have some problems also with the vibration due to the pressing the keys, it stops working and then starts again when a notification arrives.
Worst update ever.
Click to expand...
Click to collapse
Strange, do you have some local version of the phone? The latest update available for me was MIUI Global 13.0.4.0 Stable (SKFMIXM).
I don't know about the rest of your issues, stuff like Netflix hanging up occasionally already happened on earlier versions, perhaps it's a bit better now actually.
Also it seems the grey uniformity of the screen is slightly less blotchy now, which doesn't make sense for a software update to improve. Maybe the OLED getting older reduced differences in voltage response between groups of pixels?
good evening ,
Giovy 52845:
I would recommend resetting the phone to see if that fixes the problem.
Yes i have the same issue on miui 13.0.3
Hello there, registered an account just to write here, I had the same issue, trying to change the notifications, unlock mode, even reseting my phone and all settings I could to fix the unwanted unlock, nothing worked.
But lately, I uninstalled the Vanced Y*utube apps, wich is no longer suported since late march if i remember right, and boom, after a restart of my Redmi Note 10 pro (MIUI 13.0.4), didn'tunlock on notification since 2 weeks!
Hope this help.
I have the same issue, and I am currently on MIUI Global Stable 13.0.8.0 (SKFMIXM). The problem is intermittent, but it happens often enough to be VERY TROUBLING. I reset my phone to factory settings but the problem persists. Looking at this thread as well as other forums, I see this has been an issue since MIUI 13 was first launched.
Note, THIS IS A VERY SERIOUS ISSUE !!! IT IS ESSENTIALLY A SECURITY FLAW !!! Xiaomi should treat this with the HIGHEST PRIORITY !!! I use NFC for payments. If my phone gets stolen, then there is no immediate protection against fraudulent use of my Wallet since it can be unlocked without any form of authentication ! If this ever happens, and Xiaomi is not proactively and very expeditiously resolving this issue, I will hold that company responsible !
Frustrated_Angry said:
I have the same issue, and I am currently on MIUI Global Stable 13.0.8.0 (SKFMIXM). The problem is intermittent, but it happens often enough to be VERY TROUBLING. I reset my phone to factory settings but the problem persists. Looking at this thread as well as other forums, I see this has been an issue since MIUI 13 was first launched.
Note, THIS IS A VERY SERIOUS ISSUE !!! IT IS ESSENTIALLY A SECURITY FLAW !!! Xiaomi should treat this with the HIGHEST PRIORITY !!! I use NFC for payments. If my phone gets stolen, then there is no immediate protection against fraudulent use of my Wallet since it can be unlocked without any form of authentication ! If this ever happens, and Xiaomi is not proactively and very expeditiously resolving this issue, I will hold that company responsible !
Click to expand...
Click to collapse
Yup, it's still happening and I realized eventually that the issue is the phone itself simply doesn't lock itself sometimes although the display is turned off. When it happens the fingerprint sensor won't open the screen as it's not actually unlocked, you need to press the button and you can see the screen lights up without actually going through the unlock process.
+1
Currently, I am facing the same issue on the latest Xiaomi.eu ROM V13.0.12.
Earlier I faced it on the stock MIUI after the V13 update.

Question AOD bug

My oneplus 10 pro has AOD problem. It started a few days ago.
After screen lock, the screen turns back on and off quickly. The AOD does not appear.
I already did the test with all the AOD settings, I changed the background and nothing resolved.
I've already tested all screen lock settings and it didn't work.
I can't format my cell phone at the moment but if there is no solution I will do it.
I need your help.
oneplus 10 pro 5g
model NE2215
android version 13
compilation number NE2215_11_C.26
Thanks.
blackffear said:
My oneplus 10 pro has AOD problem. It started a few days ago.
After screen lock, the screen turns back on and off quickly. The AOD does not appear.
I already did the test with all the AOD settings, I changed the background and nothing resolved.
I've already tested all screen lock settings and it didn't work.
I can't format my cell phone at the moment but if there is no solution I will do it.
I need your help.
oneplus 10 pro 5g
model NE2215
android version 13
compilation number NE2215_11_C.26
Thanks.
Click to expand...
Click to collapse
There is no background for aod. Make sure aod toggle is on and pick a digital clock. If you are rooted disable all magisk modules and reboot to see if you messed something up.
Guys,
Oneplus support answered me about the matter. See below.
Hi Leonardo,
Thank you for the revert. Hope you are doing good.
I recommend trying to Hard Reset the phone. Since this will wipe your phone data, please make sure to backup your data files before doing the Hard Reset.
Backing Up The Data: You can sync your Google account to back up the Application data, WIFI settings, pictures and contacts. Do ensure you have enabled auto sync and backup data from settings. For music, video or other files, you can copy the files to computer by connecting the USB cable.
Please follow the instructions given below to perform Hard Reset steps:
* “Power OFF” the device and press the volume down and Power buttons simultaneously for 15-20 seconds
* Select the Language as "English"
* The recovery screen will appear on the display
* Select "Wipe data & cache"
* You should have three options saying “Reset system settings”, “Wipe cache" and “Erase everything”
* Please tap on "Erase everything”
*This would perform a reset on the phone and once the reset is completed successfully, * Select “Yes” & "Reboot” the device.
If the issue still persists even after performing all the provided steps, please get back to us. We will surely assist you with the information available.
Looking forward to your response.
Regards,
Aaron Frank
OnePlus Support.
That's the default answer they provide for every possible issue.
I did what was suggested and it worked.
Of course it did. That's basically a "switch it off and on again" on steroids.
My point is that a lot of times a factory reset is overkill, but from a helpdesk perspective that's the cheapest way to take care of the vast majority of calls witout even looking into what the issue is.
I contacted them a while ago while the .21 firmware had an issue with Android Pay, caused by Work Proflie and Clone System. It took me (and a few others) a bit of time what the actual root cause was and offer a fix. 1+ helpdesk would have still advised to facvtory reset, instead of even just looking for an actual fix.
And the issue Back again
Try to think about the exact steps you've done after the reset.
OK. after the hard reset it was working fine. The problem restarted for no specific reason. I restarted the device and the problem stopped. Then it came back. after this last system update this problem started. on my OnePlus 7 pro I didn't have this problem. I upgraded to 10 pro thinking it would get better now I'm worried about this rapidly flickering screen after lock. I continue to contact OnePlus support.
Guys, I sent another email to Oneplus support. I'm still waiting for help. Is my device faulty? Email below.
Gentlemen, good morning.
Unfortunately my problem goes far beyond what I imagined. It is not a problem of always on the display only because when I disable the service the problem continues. I've already done the Hard Reset 2 times and the problem continues. I even did the installation without using any previous configuration, however the problem ends up returning. My Oxygenos 13 version doesn't have the option to downgrade to Oxygenos 12. Am I starting to see that this is a problem specific to my device or am I wrong? Would it be a defect? This is giving me a lot of concern as with the screen flickering quickly I am afraid of my screen getting damaged. Please I need your help.
Guys, good morning. Vídeo Oneplus 10 pro bug / vídeo 2 Oneplus 10 pro bug 2
One more update for you.
I downgraded to Oxygenos 12.1. At first everything was fine. I went to sleep. When I woke up the problem came back. I'll send you a video.After restarting the phone the problem stopped. However, it is clear that this problem is on my device and not only on the operating system. I'm starting to believe it's a bug.
blackffear said:
Guys,
Oneplus support answered me about the matter. See below.
Hi Leonardo,
Thank you for the revert. Hope you are doing good.
I recommend trying to Hard Reset the phone. Since this will wipe your phone data, please make sure to backup your data files before doing the Hard Reset.
Backing Up The Data: You can sync your Google account to back up the Application data, WIFI settings, pictures and contacts. Do ensure you have enabled auto sync and backup data from settings. For music, video or other files, you can copy the files to computer by connecting the USB cable.
Please follow the instructions given below to perform Hard Reset steps:
* “Power OFF” the device and press the volume down and Power buttons simultaneously for 15-20 seconds
* Select the Language as "English"
* The recovery screen will appear on the display
* Select "Wipe data & cache"
* You should have three options saying “Reset system settings”, “Wipe cache" and “Erase everything”
* Please tap on "Erase everything”
*This would perform a reset on the phone and once the reset is completed successfully, * Select “Yes” & "Reboot” the device.
If the issue still persists even after performing all the provided steps, please get back to us. We will surely assist you with the information available.
Looking forward to your response.
Regards,
Aaron Frank
OnePlus Support.
Click to expand...
Click to collapse
No disrespect, but official support should be your absolute last option. Most of them lack adequate knowledge and training.
TheMystic said:
No disrespect, but official support should be your absolute last option. Most of them lack adequate knowledge and training.
Click to expand...
Click to collapse
I agree with you. I've been trying to resolve this for days and they haven't found a solution yet. I'm coming to conclusions with the help of other users and forums. It's disheartening.
blackffear said:
I agree with you. I've been trying to resolve this for days and they haven't found a solution yet. I'm coming to conclusions with the help of other users and forums. It's disheartening.
Click to expand...
Click to collapse
If factory reset didn't resolve the problem, then it very likely is a problem with the OS, assuming you aren't using any mods that interfere with AOD.
Check on OnePlus community site too. That would be the best place to start.
TheMystic said:
If factory reset didn't resolve the problem, then it very likely is a problem with the OS, assuming you aren't using any mods that interfere with AOD.
Check on OnePlus community site too. That would be the best place to start.
Click to expand...
Click to collapse
After the Downgrade to version 12 I realized that the problem took a while to happen but it reappeared. With less damage than version 13. When I updated again to version OxygenOS 13 the problem already restarted at the first moment. I don't use any MODs. I use the original unaltered version. I haven't done the formatting on the computer yet. Would you recommend a clean format? If so, any tutorial recommendations?
blackffear said:
After the Downgrade to version 12 I realized that the problem took a while to happen but it reappeared. With less damage than version 13. When I updated again to version OxygenOS 13 the problem already restarted at the first moment. I don't use any MODs. I use the original unaltered version. I haven't done the formatting on the computer yet. Would you recommend a clean format? If so, any tutorial recommendations?
Click to expand...
Click to collapse
Based on what you have said so far, it appears that this problem was not there earlier when you were on Android 12. But now after upgrading to Android 13, the problem has started and it continues to be present even if you downgrade back to Android 12.
Is it possible for you to record a video of this behaviour and post it here? I would also like to see your system settings for display, lockscreen and AOD.
TheMystic said:
Based on what you have said so far, it appears that this problem was not there earlier when you were on Android 12. But now after upgrading to Android 13, the problem has started and it continues to be present even if you downgrade back to Android 12.
Is it possible for you to record a video of this behaviour and post it here? I would also like to see your system settings for display, lockscreen and AOD.
Click to expand...
Click to collapse
That. You said it all. I will send the links to the videos here on system 12 and 13.
blackffear said:
That. You said it all. I will send the links to the videos here on system 12 and 13.
Click to expand...
Click to collapse
vídeo OxygenOS 12 https://drive.google.com/file/d/1Ft8_SAO8wmGmXY13y3wny8GII22c2kQ0/view?usp=share_link
vídeo OxygenOS 12 https://drive.google.com/file/d/1QNguxZtHJzPPyT_C91P2vd7zVcaWfCvZ/view?usp=share_link
video OxygenOS 13 https://photos.app.goo.gl/QdoGvdmu1T1gUtex5
blackffear said:
vídeo OxygenOS 12 https://drive.google.com/file/d/1Ft8_SAO8wmGmXY13y3wny8GII22c2kQ0/view?usp=share_link
vídeo OxygenOS 12 https://drive.google.com/file/d/1QNguxZtHJzPPyT_C91P2vd7zVcaWfCvZ/view?usp=share_link
video OxygenOS 13 https://photos.app.goo.gl/QdoGvdmu1T1gUtex5
Click to expand...
Click to collapse
I hope you haven't enabled power saving on your phone. But check that.
Also, go to
Settings/ Apps/ App Management
Click on 3 dots on top right
Show System
Search for AOD
Click on it and clear data for that app
See if it helped.
Also, try changing AOD from ALL DAY to Power Saving or Scheduled if the above doesn't help.
TheMystic said:
I hope you haven't enabled power saving on your phone. But check that.
Also, go to
Settings/ Apps/ App Management
Click on 3 dots on top right
Show System
Search for AOD
Click on it and clear data for that app
See if it helped.
Also, try changing AOD from ALL DAY to Power Saving or Scheduled if the above doesn't help.
Click to expand...
Click to collapse
I've done all that and it didn't work. I have already tested all these options.

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