Question Got an issue, screen turns white whenever I get a call? Plz help - Motorola Edge 30 Ultra / Motorola Moto X30 Pro

My phone screen turns entirely white whenever i receive any call. It even gets difficult to recognise whose call is it. Picking the call is not possible. Anyone else facing the problem. Kindle help.

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Screen turns off durring phone call

Was just wondering if anybody else is experiencing this problem. When i make or receive a phone call my screen goes off and will not under any circumstances turn back on until the call is ended. I was just calling a company that requires me to select number to get to the right department and i couldn't because the screen is off and there is no way to turn it on to get to the number pad and hit the right key... Worst part about it is that the automated answering system does hangup so the only way for me to end the call was to pull the battery. Anybody have any idea what could be causing this? perhaps a faulty proximity sensor?
Incase anybody asks yes i tried hitting the power/wake key on the top and any and all buttons but still the screen remains off durring calls until the other party hangs up and it kicks me back out to the homescreen.
Sounds like a fault light/proximity sensor. My screen turns off as I place it near my ear, and then turns back on when I pull it away, just as it should.
Yea i was thinking the same thing. Looks like i will have to make my way back to the store durring lunch to get a replacement device...

Problem with Dialer: black screen when trying to make a call

hi guys,
i buy my HD7 yesterday but, big problem..when i try to make a call (or receive a call) i cant see any dialer cause my screen become black.. i can juste power of the hd7..
is it a software problem ? or a hardaware problem (sensor? ) for you?
gropich said:
hi guys,
i buy my HD7 yesterday but, big problem..when i try to make a call (or receive a call) i cant see any dialer cause my screen become black.. i can juste power of the hd7..
is it a software problem ? or a hardaware problem (sensor? ) for you?
Click to expand...
Click to collapse
I'm not sure I understand your problem. The proximity sensor makes the screen go black during a phone call and should turn back on if you pull it away from your ear... but it sounds like your screen is black before a call is connected, correct? Or is it that it won't come back on during a call?
I would try a hard reset. Turn the phone off. When you turn the phone back on, hold down the volume up and volume down buttons. Follow the instructions. See if that fixes your problem.
See this...
http://forum.xda-developers.com/showthread.php?t=864311
i had the same problem. I found out it was a bug. the only thing u had to do is formated and it work like new

s-pen problem & i can not answer call

Hi guys
I am not sure if this has been posted before, i did a quick search but nothing shows up.
Sometimes If I hold the pen close enough (but without touching) the screen would annoyingly picks it up. The problem is way more apparent if I hold the phone upside down, with the screen facing downwards and holding the pen inclined at an angle. Is this a common problem?
also >>
On incoming calls the screen will not lock and not allow me to answer the call. I am unable to slide the "answer bar" across the screen, to answer calls. It won't move. This does not happen on every call but on average about 6 out of 10 calls. I went to the Verizon store and they could not make the problem occur and said they have never heard of this problem. Has anyone else had this happen. I'm trying to determine if this is a hardware problem with my phone of if it is a software problem.
what we can do , i think we should send this conversation to Samsung , i dont know how ask Samsung about this problem , if any one can send link of this conversation to Samsung may be they replay , if it is hardware problem we will go to agent , if software we can solve it online
please please please we i need help
spen
spen has its calibration and when the phone is upside down
(or even tilted,..) it tends to lose itself.
It happens with everyone. So you are not alone.
first thank you , so what about a i can not answer

Issue with screen lock

Hi all,
I have a new Xperia z and I have encountered an issue which is annoying and I want to know if it can be fixed.
When I ring someone and the call diverts to their message bank the phone screen goes black and you cannot unlock the phone to end the call ( I might not want to leave a message) and I have to leave the phone until it disconects from the call before I can access the screen again.
Has this issue been seen by anyone else and can it be fixed?
Thx
Do a repair, most minor issues can be fixed.
See my sig for more details. I prefer sus.

Nothing happens when it rings

Admittedly, I don't actually talk on the phone very much. But whenever I do get a call, I get ringtone, LED flashing, but regardless of what app I'm in or if the screen is off, No caller picture, no phone number, nothing on screen at all. I have to manually go into the dialer and answer it.
I have only seen mention of this problem with regards to the nexus 5, so I'm hoping someone here can shed some light.
Wow, seriously no replies at all?
I'm on stock and rooted zv6. Happens whether blue tooth is on or off, regardless if it's connected to my laptop or head unit.
Any tips or changes I might be missing? Maybe an option buried somewhere I haven't found yet?

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