Hi all,
I have a new Xperia z and I have encountered an issue which is annoying and I want to know if it can be fixed.
When I ring someone and the call diverts to their message bank the phone screen goes black and you cannot unlock the phone to end the call ( I might not want to leave a message) and I have to leave the phone until it disconects from the call before I can access the screen again.
Has this issue been seen by anyone else and can it be fixed?
Thx
Do a repair, most minor issues can be fixed.
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Hello. I've had this device for awhile now and it's probably the best phone I've ever had.. except I started to have problems with regards to calls just recently. I actually rooted the device about 2 months ago and am currently using the Rombie mod v2 (JPC), if that helps. Anyway, the problem happens in the middle of a conversation, where the proximity sensor somehow disappears and the speaker mode is activated on its own (or maybe it gets in contact to my skin, I'm not sure, since the screen is supposed to remain blank). After that, the device becomes unresponsive: the touch sensitive menu and back keys don't work, and neither does the screen itself..but the hard key home button works and I could still hear the other caller via loudspeaker. I force a reset and everything goes back to normal (I mean this call issue doesn't happen all the time). I don't have any screen protector to affect the performance of the sensor. Anyone can help me out with this? Thanks!
hi guys,
i buy my HD7 yesterday but, big problem..when i try to make a call (or receive a call) i cant see any dialer cause my screen become black.. i can juste power of the hd7..
is it a software problem ? or a hardaware problem (sensor? ) for you?
gropich said:
hi guys,
i buy my HD7 yesterday but, big problem..when i try to make a call (or receive a call) i cant see any dialer cause my screen become black.. i can juste power of the hd7..
is it a software problem ? or a hardaware problem (sensor? ) for you?
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I'm not sure I understand your problem. The proximity sensor makes the screen go black during a phone call and should turn back on if you pull it away from your ear... but it sounds like your screen is black before a call is connected, correct? Or is it that it won't come back on during a call?
I would try a hard reset. Turn the phone off. When you turn the phone back on, hold down the volume up and volume down buttons. Follow the instructions. See if that fixes your problem.
See this...
http://forum.xda-developers.com/showthread.php?t=864311
i had the same problem. I found out it was a bug. the only thing u had to do is formated and it work like new
Hi guys
I am not sure if this has been posted before, i did a quick search but nothing shows up.
Sometimes If I hold the pen close enough (but without touching) the screen would annoyingly picks it up. The problem is way more apparent if I hold the phone upside down, with the screen facing downwards and holding the pen inclined at an angle. Is this a common problem?
also >>
On incoming calls the screen will not lock and not allow me to answer the call. I am unable to slide the "answer bar" across the screen, to answer calls. It won't move. This does not happen on every call but on average about 6 out of 10 calls. I went to the Verizon store and they could not make the problem occur and said they have never heard of this problem. Has anyone else had this happen. I'm trying to determine if this is a hardware problem with my phone of if it is a software problem.
what we can do , i think we should send this conversation to Samsung , i dont know how ask Samsung about this problem , if any one can send link of this conversation to Samsung may be they replay , if it is hardware problem we will go to agent , if software we can solve it online
please please please we i need help
spen
spen has its calibration and when the phone is upside down
(or even tilted,..) it tends to lose itself.
It happens with everyone. So you are not alone.
first thank you , so what about a i can not answer
After the Lollipop update, I receive an MMS the notification shows on the lock screen as before. If I don't acknowledge it, the screen remains lit til the phone dies. The time out is at 30 seconds. I really don't want to do a factory reset of the phone... Anyone else had this issue and know of a fix yet? No fix for this, but the vibrate pattern for messages is gone. Now is just one long vibrate that is annoying. Why do they just take things out???
I had a similar issue in Kitkat. I don't remember how I fixed it but I do remember that it was related to smart stay and the fingerprint reader. I disabled both then enabled them or some sort of combination like that which seemed to resolve it.
The long vibration is freaking annoying. I want the shorter on back
Glad they give me plenty of things to try and fix.
Thanks for this post I'll keep it in mind.
My phone screen turns entirely white whenever i receive any call. It even gets difficult to recognise whose call is it. Picking the call is not possible. Anyone else facing the problem. Kindle help.