According to OnePlus I was supposed to get an email with this code when my phone was sim unlocked. They claim they have no idea what I'm talking about and they would never help somebody void their warranty and are forbidden to do so. How the hell do you get this code when they don't even know what it is? I can't get my unlock token without it and they've already tried blaming OnePlus which is not who is responsible for this code. I can't even find someone who knows what unlocking a bootloader means and they keep mixing it up with sim unlock and keep accusing me of trying to switch to another network despite me being with them for 11 years
let us know if you or anykne founded
Try saying root unlock instead. Btw you should be able to do this process online automatically. I could be wrong, but that's how it's always been done with every other device with tokens.
Tilde88 said:
Try saying root unlock instead. Btw you should be able to do this process online automatically. I could be wrong, but that's how it's always been done with every other device with tokens.
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When I go to OnePlus's unlock page it asks for the serial, the IMEI, and the 64 digit code emailed to you by T-Mobile. I have found a possible solution with adb but I don't know if it still works, something like "adb get_oem_unlock_code" or fastboot but I don't have the exact command on me at the moment. They have their own process worked out with T-Mobile but nobody at T-Mobile was taught anything about this
jld2k6 said:
When I go to OnePlus's unlock page it asks for the serial, the IMEI, and the 64 digit code emailed to you by T-Mobile. I have found a possible solution with adb but I don't know if it still works, something like "adb get_oem_unlock_code" or fastboot but I don't have the exact command on me at the moment. They have their own process worked out with T-Mobile but nobody at T-Mobile was taught anything about this
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Wow... now i understand. And... ugh, what a pain to go through tmo >.> sorry, friend
Related
Both of these have been completed by the seller I am purchasing my HTC G1 from. I intend to attempt to root, mod, etc. the device, but I'm in foreign waters. I have experience with the Tilt, but never Android based phones.
So my question is:
Is there anything I will have to do, or could easily do by mistake, that would result in losing my subsidy unlock and/or activation, requiring me to redo either?
I'm sorry, this was posted originally but I don't seem to be able to find my post. I think I placed it in the wrong forum.
Ninjineer said:
Both of these have been completed by the seller I am purchasing my HTC G1 from. I intend to attempt to root, mod, etc. the device, but I'm in foreign waters. I have experience with the Tilt, but never Android based phones.
So my question is:
Is there anything I will have to do, or could easily do by mistake, that would result in losing my subsidy unlock and/or activation, requiring me to redo either?
I'm sorry, this was posted originally but I don't seem to be able to find my post. I think I placed it in the wrong forum.
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If you have an actual subsidy unlock code then no matter what you do that code will never change.
If you want to root your G1 you should start by looking here: ***Informative Threads*** - Read before clicking "New Thread" [06/18]
During the process of rooting, will I lose my Subsidy Unlock? I don't actually have the code, it's being sold to me by someone on eBay who has already unlocked it.
I think I understand enough about the rooting process to tackle it, but I just don't gather whether or not the device will need the subsidy unlock code again after a wipe or the flash.
Ninjineer said:
During the process of rooting, will I lose my Subsidy Unlock? I don't actually have the code, it's being sold to me by someone on eBay who has already unlocked it.
I think I understand enough about the rooting process to tackle it, but I just don't gather whether or not the device will need the subsidy unlock code again after a wipe or the flash.
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No. Once you unlock your phone it stays unlocked.
Thank you very much.
Cell Unlocker says they have the unlock code for the Vivid with a 100% guarantee and they say it's permanent. Is this the same unlock code that we need?
capman231
capman231 said:
Cell Unlocker says they have the unlock code for the Vivid with a 100% guarantee and they say it's permanent. Is this the same unlock code that we need?
capman231
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That's likely a SIM unlock code, which will allow the phone to work with a carrier other than the one that sold it. There's also a bootloader unlock code that we're supposed to be able to get direct from HTC at htcdev.com that will allow us to flash custom software to the phone, but right now nobody seems to have succeeded in getting that.
As bjg222 said. That is sim unlock to use it on another GSM carrier.
bjg222 said:
That's likely a SIM unlock code, which will allow the phone to work with a carrier other than the one that sold it. There's also a bootloader unlock code that we're supposed to be able to get direct from HTC at htcdev.com that will allow us to flash custom software to the phone, but right now nobody seems to have succeeded in getting that.
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You may be right. I will send them an E-Mail and ask them.
Thanks for your input.
Yes it is a sim card unlock, finally got an answer from my E-Mail
bjg222 said:
That's likely a SIM unlock code, which will allow the phone to work with a carrier other than the one that sold it. There's also a bootloader unlock code that we're supposed to be able to get direct from HTC at htcdev.com that will allow us to flash custom software to the phone, but right now nobody seems to have succeeded in getting that.
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Click to collapse
i got the code that was required to unlock the bootloader but im also on rogers up here in canada so it may be a provder limitation
perryh1 said:
i got the code that was required to unlock the bootloader but im also on rogers up here in canada so it may be a provder limitation
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Yeah, most reports so far say that the AT&T version gives an error when going through the process on htcdev.com. (Haven't tried it personally, my phone won't be here till tomorrow)
bjg222 said:
Yeah, most reports so far say that the AT&T version gives an error when going through the process on htcdev.com. (Haven't tried it personally, my phone won't be here till tomorrow)
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I did go through the HTCDev.com site and followed the directions to submit for a Bootloader Unlock Code. It does error out say CID Not Allowed. This doesnt surprise me give the phone launched on Sunday.
I'm actually looking for a SIM unlock so I can use the Raider with a non Bell SIM. Tried Cellunlocker.net and despite the site saying they have it (and paying for it) I was emailed a couple of days later with a refund saying they don't have it yet.
Anyone know of a site that has the unlock code?
Ok so sorry if this has already been posted but I can't find anything. This is my first attempt at rooting. I am trying to root my 2014 Moto x. I am on US cellular so I believe the model is XT1093. Not sure though as this seems to be missing from settings in lollipop. I tried a root tutorial for xt1097 but did not work. There is no OEM unlock setting in my Developer options. I think I have to unlock my bootloader through Motorola but havn't been successful.. any help would be greatly appreciated.
Andrew
I've got the same problem here I think it's a US Cellular problem with what they eliminated from lollipop but I can't be sure looking everywhere but can't find any answers. I wish we could get some help with this though would love to unlock and root this thing.
Yea, I think your right about it being a US Cellular thing. No one else seems to have the problem and US Cellular is a unique model number (XT1093 vs 1095 or 1097). Iv tried to unlock the bootlader through motos web cite which should work but I'm having some difficulties. I entered the info from my device, it said it was able to be unlocked and gave me the unlock key. but when I entered the key I got an error. Not sure if I'm doing something wrong or they are.. Still working on it..
[email protected] said:
Yea, I think your right about it being a US Cellular thing. No one else seems to have the problem and US Cellular is a unique model number (XT1093 vs 1095 or 1097). Iv tried to unlock the bootlader through motos web cite which should work but I'm having some difficulties. I entered the info from my device, it said it was able to be unlocked and gave me the unlock key. but when I entered the key I got an error. Not sure if I'm doing something wrong or they are.. Still working on it..
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What command are you using to unlock your bootloader with the key? And what error are you getting?
I've tried the unlock method from Motorola. It all works until it prompts you to check the box in developing. options that says unlock oem functions. On the 1093 in lollipop the dev. option is not there. Also tried the tool kit in this forum that is made for non pure phones... It works great... even tells you your phone is unlocked but it doesn't finish. What I mean is it doesn't reboot your phone and the phone is still locked. Really frustrating ? Any help or ideas are very welcome. PLEASE HELP!
Is there a way to root the phone without unlocking? Cause if we could... We could try a different rom and see if from there we could find the unlock box in the developer options.
Golfmech said:
Is there a way to root the phone without unlocking? Cause if we could... We could try a different rom and see if from there we could find the unlock box in the developer options.
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There's no such thing as "Unlock/ Unlock OEM functions" in developer options, in any ROM, ever.
Just found this.. Apparently Nexus 6 & 9 have this additional step to unlock the bootloader. I didn't have to do this while unlocking my device whilst on lollipop. So I'm gonna assume it's possible to unlock the bootloader on your device if this option is missing from the Developer Options..
Follow the procedure on motorola's website to unlock the bootloader and report back with the error you see on the online tool, or the actual device.
P.S - voids your warranty, unless you have a dev device
It doesn't give an error per say... It tells you to go to dev options and check the box or click on the option to unlock oem. Of course it's not there so the program will not execute the unlock. It says waiting for device....
Golfmech said:
It doesn't give an error per say... It tells you to go to dev options and check the box or click on the option to unlock oem. Of course it's not there so the program will not execute the unlock. It says waiting for device....
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Click to collapse
Has there been any more insight on this?
After updating to 5.1, OEM unlock is in developer options now
Hi. I have the Moto X xt1058 (AT&T) and I bought the code on 2 different pages. In one them they gave me 2 codes to try and when I tried to put the codes the phone showed an error to unlock the network and then in the other page they gave me the same 2 codes. I've reseted the phone and it keeps showing me the same error when I try to unlock it.
I have android system 4.4.4 stock.
Taling said:
Hi. I have the Moto X xt1058 (AT&T) and I bought the code on 2 different pages. In one them they gave me 2 codes to try and when I tried to put the codes the phone showed an error to unlock the network and then in the other page they gave me the same 2 codes. I've reseted the phone and it keeps showing me the same error when I try to unlock it.
I have android system 4.4.4 stock.
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Click to collapse
I thought AT&T unlocked phones if you requested it due to that law that was put into effect for global capable phones?
I don't know how to do that process and I have another moto X from AT&T which I unlocked by buying the unlock code on a page.
very often its not working because custom ROM or custom baseband flashed, so please make sure that your phone is completely stock
its completely i updated by OTA to 4.4.4
First, you can try -> https://www.att.com/deviceunlock/?#/ it appears by the conditions that even NON-ATT customers can request the SIM/Carrier unlock code now.
Also, there was discussion about some SIM or Carrier Unlock codes not working on devices with a particular series of IMEI numbers... I don't know the specifics because I don't have an ATT X. See -> http://forum.xda-developers.com/moto-x/general/sim-unlock-moto-x-gens-t3011662 and start around Post #21 for more details, and more importantly post #31 of that thread for a possible resolution.
And be careful, I'm not sure how many attempts you get to enter the SIM/Carrier unlock code.
i try here https://www.att.com/deviceunlock/?#/ but dont work cuz said me: "Error: We found no record of the IMEI Number you entered. Check your device's 15-digit IMEI Number by dialing *#06# (errorCode.ULP2003)"
i bought another unlock code on ebay... i will try again
Taling said:
i try here https://www.att.com/deviceunlock/?#/ but dont work cuz said me: "Error: We found no record of the IMEI Number you entered. Check your device's 15-digit IMEI Number by dialing *#06# (errorCode.ULP2003)"
i bought another unlock code on ebay... i will try again
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Click to collapse
What are the first 5 digits of the IMEI? Is it 35321? If so, did you see -> http://forum.xda-developers.com/showpost.php?p=60680211&postcount=31
Yes, is 35321 but i have other Moto X start 35321 and i can unlock, but this one i cant do it....
Taling said:
Yes, is 35321 but i have other Moto X start 35321 and i can unlock, but this one i cant do it....
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Click to collapse
And that is why I pointed you to that post... it is another forum member explaining the exact situation you are having, and how he resolved it. (FOR FREE)
Its worth a try... if you would only take a few minutes to read the discussion, and that post.
Saythis said:
I thought AT&T unlocked phones if you requested it due to that law that was put into effect for global capable phones?
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Click to collapse
That's SIM unlock, not bootloader.
There's no official support from anyone on either side, AT&T or Motorola, for unlocking the bootloader on the XT1058. In fact if you call them and ask, they'll just tell you "no".
Furthermore, even senior developers for the platform like jcase have said that unlocking the bootloader on the XT1058 running KitKat 4.4.4 is more-or-less impossible (at the moment).
DarkWolffe said:
That's SIM unlock, not bootloader.
There's no official support from anyone on either side, AT&T or Motorola, for unlocking the bootloader on the XT1058. In fact if you call them and ask, they'll just tell you "no".
Furthermore, even senior developers for the platform like jcase have said that unlocking the bootloader on the XT1058 running KitKat 4.4.4 is more-or-less impossible (at the moment).
Click to expand...
Click to collapse
The OP was asking about SIM Unlocking (or carrier unlocking)... notice the BOLD/Italic I added to the following quote...
Taling said:
Hi. I have the Moto X xt1058 (AT&T) and I bought the code on 2 different pages. In one them they gave me 2 codes to try and when I tried to put the codes the phone showed an error to unlock the network and then in the other page they gave me the same 2 codes. I've reseted the phone and it keeps showing me the same error when I try to unlock it.
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Click to collapse
Yes i order another unlock code and all web page send me the sames code that i used :l
Taling said:
Yes i order another unlock code and all web page send me the sames code that i used :l
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Click to collapse
PLEASE READ -> http://forum.xda-developers.com/showpost.php?p=60680211&postcount=31 and follow what is described there (email to the address listed)... Make sure you ask for SIM Unlock aka Network Unlock... and don't just say "unlock"
Let us know how you make out.
i read that and i send a email to [email protected] and they said me cant help me :l
Taling said:
i read that and i send a email to [email protected] and they said me cant help me :l
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Click to collapse
Was your subject line ATTN: Donald Hicks - Global Leader Service Operations as stated in that post?
Did HE reply? or someone from Moto support? Did they explain why they can't help?
This:
Hello Starling,
Thank you for contacting Motorola. Unfortunately, as SIM issues are largely carrier-related, the spectrum of assistance we have to offer on the manufacturer's side of things is rather limited. When trying to use the subsidy unlock code to unlock your device, are you trying this with the new SIM card or the old one in your device? You should input the subsidy unlock code with the new SIM card if you have not already done so and try it again. If you have reset the device and you're still experiencing the issue, you will likely need to contact AT&T about this issue and they can look into things more fully on their end. The IMEI of your device shows as valid in our system, so if AT&T is having an issue with it, that would be on their end and you would also need to contact them about that. If you would be more comfortable with it, either a member of our tech support team or myself could reach out to you and make a conference call with AT&T to get this resolved for you as well.
Please let me know how you would like to proceed and I will assist you to the best of my ability.
Thank you for choosing Motorola and have a great day!
Cas
Motorola Mobility
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Taling said:
This:
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I would take them up on their offer in the final sentence of the first paragraph... To have a member of Moto support reach out to you and make a conference call with AT&T to get this resolved.
KidJoe said:
The OP was asking about SIM Unlocking (or carrier unlocking)... notice the BOLD/Italic I added to the following quote...
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Click to collapse
Whoops! Sorry about that, I guess my eyes skipped over that bit.
In that case, yeah! You should be able to grab it from AT&T's website or by calling in and asking about it.
I spoke with ATT and Motorola Agent and NOTHING.!
Motorola only help me to contact with ATT and they said me... "We cant help you with that, sorry"
I have NonSense v1.03 on my cricket device. Called up Cricket recently and got the unlock code which I was unable to enter/use on the device as I never received the locked-provider prompt, only an sim icon with a lock once the phone booted up.
I thought this was due to the rom installed, upon searching on the forums, I found many threads where people were trying to unlock their CDMA devices, not much on GSM. That led me to find this post and the third post in this thread stating I need to re-lock the bootloader to flash the original RUU (RUU_A11_UL_K44_DESIRE_SENSE60_AIO_Aio_Wireless_US_1.11.506.8) file so I can proceed to enter the code and unlock the device.
So, are these the correct steps? Is there another way to bring up the prompt to unlock the device?
cydetu said:
I have NonSense v1.03 on my cricket device. Called up Cricket recently and got the unlock code which I was unable to enter/use on the device as I never received the locked-provider prompt, only an sim icon with a lock once the phone booted up.
I thought this was due to the rom installed, upon searching on the forums, I found many threads where people were trying to unlock their CDMA devices, not much on GSM. That led me to find this post and the third post in this thread stating I need to re-lock the bootloader to flash the original RUU (RUU_A11_UL_K44_DESIRE_SENSE60_AIO_Aio_Wireless_US_1.11.506.8) file so I can proceed to enter the code and unlock the device.
So, are these the correct steps? Is there another way to bring up the prompt to unlock the device?
Click to expand...
Click to collapse
I don't know of any other way to bring up the prompt to unlock the device. So this might be your only solution.
Your steps are correct. Just follow the steps exactly from the posts you already found and you should be fine.
If you run into any trouble just ask here and we might be able to help you
denny.hell said:
I don't know of any other way to bring up the prompt to unlock the device. So this might be your only solution.
Your steps are correct. Just follow the steps exactly from the posts you already found and you should be fine.
If you run into any trouble just ask here and we might be able to help you
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Managed to get it to work, now phone is unlocked. Thanks for your assistance.
cydetu said:
Managed to get it to work, now phone is unlocked. Thanks for your assistance.
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Click to collapse
No problem. That is why this form exists.