Database Develop

usb terminal broken

i dont know when it happened but i noticed it today when my car charger stopped working. i looked at the usb port on the phone and noticed the usb terminal was partially bent downward. the phone still charges with the regular charger and still syncs, so until it completely stops working ill just leave it. PPCtechs will fix it for $80. htc told me that most likely it wont be covered under warranty but they need to look at it first to determine if i broke it. I asked the rep how do they determine that. At that point i realized it was a bunch of BS. he said the charge to repair is $305. and even if its not covered and i decide to let PPCtechs fix it, i still have to pay a $28 dollar inspection fee.

Shame, mine broke like that too but it was within a few days of getting it so T-Mobile changed the handset.
It really shouldn't be possible to break the USB connector. I know we should exercise care (and I do now!) but it's a critical point of failure. I still don't know how I broke mine.

astromark said:
Shame, mine broke like that too but it was within a few days of getting it so T-Mobile changed the handset.
It really shouldn't be possible to break the USB connector. I know we should exercise care (and I do now!) but it's a critical point of failure. I still don't know how I broke mine.
Click to expand...
Click to collapse
Mine is bent a tad but still syncs fine. If you google you get thousands reporting this, but HTC doesn't fix it in new models. Cheap component. If it breaks on me I'll be getting another windows smartphone by a different mfr.
As nice as the HTC products are, such a critical component is made as poor as can be. If that point fails, you can't charge your phone or perform sync functions. This means a bricked device. What gives?

yea im already looking for a replacement device. my last nokia had a rare joystick failure. im not even sure what to get next. i waited way too long for this phone to release and paid top dollar to have it when it first came out. now i finally have my phone set up perfect and its broken.

Same thing here... hasn't broken yet but it's slightly bent on on the right side of the mini usb on the phone.

here is the direct number to htc. 425-861-9174. once i find the right person to talk to i give the ext. maybe if more than one person callls the same person at htc they will give in.

smuook said:
Same thing here... hasn't broken yet but it's slightly bent on on the right side of the mini usb on the phone.
Click to expand...
Click to collapse
Hey, that's the exact same for me. The right side is slightly sloped down.
If someone does get a extension I'll be sure to call!

well that is strange that all 3 of us have it broken the same exact way . at this point it looks like a manufacture issue. ill get a direct extension tomorrow. and ill talk to my lawyer on friday.

Cant Aim
I am also on my way to a Broken USB. I know how my USB broke and it was pretty dumb. I have been in a dark place many times and pushed the stylus in the port (upper right corner). I have moved it back into place and put a little Super Glue in there. I don’t think this will last. So I was just wondering if the USB problems everyone is having could be caused from the same. I am looking for a cover to prevent this from happening again and if anyone knows of one please let me know. DUHHHHHHH!

If anyone ends up with a broken usb port and wants to sell the phone please PM me...I know someone that can fix it (had to have it fixed on my mda) and would like to upgrade my old phone.

famewolf said:
If anyone ends up with a broken usb port and wants to sell the phone please PM me...I know someone that can fix it (had to have it fixed on my mda) and would like to upgrade my old phone.
Click to expand...
Click to collapse
I found this place that does HTC repairs. Positive feedback from people on other forums.
http://pocketpctechs.com/main~unit~HTC_Kaiser-71~area~repairs.htm
Since I paid $400 for my phone, worth the $60 pricetag to have this repaired if it breaks. Just thought others would like to know if they ever meet the cold reality.
In my book it is poor business practice to design core components cheaply , so that it will inflate sales when failures occur. (So that you or your carrier will have to eat the cost when a USB port breaks. Pure profit for HTC)
Definitely makes me angry the port is so cheaply made. Of all things on a phone to be cheaply made. Make the PTT button we never use cheap, make the camera cheap (since it's not amazing anyway), make anything cheap BUT the USB port.
The USB port is the central way to charge the phone, apply updates, sync it, it's the lifeblood of the phone. Without it, the phone is trash unless repaired. But thats probably the whole point.
Make cheap USB port
Breaks
Carrier foots cost for buying replacement phone for customer. (Or customer foots cost)
PROFIT FOR HTC!

Wow... I thought it was just me. Here's a pic of mine, I think it shows it pretty well. Like I said before, it's still works fine... doesn't look very pretty though. I've been babying my Tilt and haven't had any maltreatment. This is just from normal wear and tear...
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jon_k said:
I found this place that does HTC repairs. Positive feedback from people on other forums.
http://pocketpctechs.com/main~unit~HTC_Kaiser-71~area~repairs.htm
Since I paid $400 for my phone, worth the $60 pricetag to have this repaired if it breaks. Just thought others would like to know if they ever meet the cold reality.
In my book it is poor business practice to design core components cheaply , so that it will inflate sales when failures occur. (So that you or your carrier will have to eat the cost when a USB port breaks. Pure profit for HTC)
Definitely makes me angry the port is so cheaply made. Of all things on a phone to be cheaply made. Make the PTT button we never use cheap, make the camera cheap (since it's not amazing anyway), make anything cheap BUT the USB port.
The USB port is the central way to charge the phone, apply updates, sync it, it's the lifeblood of the phone. Without it, the phone is trash unless repaired. But thats probably the whole point.
Make cheap USB port
Breaks
Carrier foots cost for buying replacement phone for customer. (Or customer foots cost)
PROFIT FOR HTC!
Click to expand...
Click to collapse
Thanks for the link... hopefully I won't need it anytime soon.

smuook said:
Click to expand...
Click to collapse
Amazing.
Looks like a picture of my tilt with the USB bent in the exact same way.
A coworker checked out my new phone the second day I got it and said "You already bent your USB?" and I had to b.s. and say "No the plug is designed that way" he was like "ahh.... thats not right."
HTC oughta fixit!

this is why the right side is bent on usb port
flexte said:
well that is strange that all 3 of us have it broken the same exact way . at this point it looks like a manufacture issue. ill get a direct extension tomorrow. and ill talk to my lawyer on friday.
Click to expand...
Click to collapse
..cuz you must have accidentally poked the stylus in the usb port while meaning to poke into the reset hole. I've had this happen a couple of nights ago while driving where I had to reset the device and in the dark I pushed the stylus in the usb port a couple of times instead of the reset one.. I only realized this when I synced the device next and found it to not recognize it and also not charge via either the computer or wall charger. So, I looked at the usb port and there it was.. slightly bent down from the right edge of the inner pins.
Whether its flimsy or not (which I totally agree that it is after my gentle inserting of the stylus just a couple of times) HTC should have given a rubber/soft cover for the port. Would make a lot of difference.
I managed to fix mine for now though.

ajfloridian said:
..cuz you must have accidentally poked the stylus in the usb port while meaning to poke into the reset hole...
Click to expand...
Click to collapse
You are probably right... don't remember doing this but it sounds like the likely cause.

sorry to hear that a few people are quick to blame themselves. the only place i accidentally put my stylus is between the keyboard and the display. i did that twice. i rarely use the stylus and unike others i would have remebered it. mine does look exactly like the one in the pic. in another forum i was told it was designed to be bent? anyway bad design imho and sice im not the only one thbks should be fixed. i build and sell 500-700 thousand dollar homes. when someone is unhappy i sometimes have to bite the bullet and take it out of my pocket. its called good business.

anyone get theirs fixed yet? now none of my charge and sync cable works. The only cable that works is the original charger and the original sync cable.im sure i will have to get this repaired soon. i have called HTC corporate but nothing so far.

fixed mine..
I had the same thing happen to mine after 2 weeks of ownership. I took it to a ATT dealer and he tried a different charger and nothing worked. He said its a dead USB port and to exchange it. Mine looked that picture above as well.. I ended up fixing it by taking a flat edge butter knife and gently straightening it out so it was flat again. I plugged it in and bingo worked like new. I can't believe that these ports are so sensitive.

the usb port on my 8125 broke a long time ago and i just went to a repair shop.. he fixed it with a brand new one in about 20 min and charged me 35 bucks.

NOOOO! screen broke.. = (

i took my phone out of my pocket today and the screen was white with a big line going from the bottom right to mid left. i hadnt done anything at all, i hadnt hit it or anything, im not entirely sure how this could have happened, but 1 week ago i dropped it about 1 foot to the pavement, and it hit one of the corners. i think this may have something to do with it...when it fell it might have created a small crack that grew and grew, and now got big enough stuff leaked and it broke.
i read on the forum about people who seriously did nothing, they could have just chanrged it and it broke..
this sucks, anyone know where i can get a replacement screen?
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Sell your phone on Ebay, Get what you can from it, Buy another TILT. A replacement screen is over 150 i believe.

http://cgi.ebay.com/NEW-Original-OE...ryZ41343QQssPageNameZWDVWQQrdZ1QQcmdZViewItem
try that. its about 80 total with shipping included. not as much as 150.

hey guys thanks for the quick replies, but i just got off the phone with a customer support person, they're sending me another tilt for free! then i send my tilt to them.
hopefully ill have it by monday!

mikeeey said:
hey guys thanks for the quick replies, but i just got off the phone with a customer support person, they're sending me another tilt for free! then i send my tilt to them.
hopefully ill have it by monday!
Click to expand...
Click to collapse
make sure this time you BUY A CASE!!.......and it always helps to face the screen to your body when you put it in your pocket or case......and make sure if you do put it in your pocket that there are no key etc. in the pocket....good luck with your new one

mikeeey said:
hey guys thanks for the quick replies, but i just got off the phone with a customer support person, they're sending me another tilt for free! then i send my tilt to them.
hopefully ill have it by monday!
Click to expand...
Click to collapse
Why does that make me nervous? If you talked to warranty repair then you're going to have a big bill next month because they will charge you $450 - $500 once they receive your phone with PHYSICAL DAMAGE.

kyphur said:
Why does that make me nervous? If you talked to warranty repair then you're going to have a big bill next month because they will charge you $450 - $500 once they receive your phone with PHYSICAL DAMAGE.
Click to expand...
Click to collapse
kyphur, LOL..."Is this AT&T? Yes, well my screen stopped working on my Tilt! Physical damage? Well...I didn't do anything to it...So, No, I don't think there is physical damage...After all, I didn't do anything physical to it, I think it's more like Meta-Physical damage!"

renembarr said:
make sure this time you BUY A CASE!!.......and it always helps to face the screen to your body when you put it in your pocket or case......and make sure if you do put it in your pocket that there are no key etc. in the pocket....good luck with your new one
Click to expand...
Click to collapse
this is what was very strange, i only keep my drivers permit and my guitar pick in my pocket, nothign else. also, i keep the screen facing my leg. i dont think a card or pick would have broken it. but yes, will buy a case

kyphur said:
Why does that make me nervous? If you talked to warranty repair then you're going to have a big bill next month because they will charge you $450 - $500 once they receive your phone with PHYSICAL DAMAGE.
Click to expand...
Click to collapse
damn now im worried lol. if that was true then theyre basicly taking my broke tilt for free, no exchange deal lol.
well my dad did it with my moms phone for free, but then again there was no physical damage. im just gonna hope for the best

Seriously you'd be better off contacting PocketPC Techs and paying a couple of hundred (or less) to replace the screen.
Even better, if you're comfortable replacing your screen yourself, check eBay I've seen the screen for under $100!
at&t Warranty will consider that screen as "Out of Warranty"...
mikeeey said:
damn now im worried lol. if that was true then theyre basicly taking my broke tilt for free, no exchange deal lol.
well my dad did it with my moms phone for free, but then again there was no physical damage. im just gonna hope for the best
Click to expand...
Click to collapse

dang... well i guess well see what happens then.

mikeeey said:
dang... well i guess well see what happens then.
Click to expand...
Click to collapse
Once you've sent your broken phone to at&t Warranty you're pretty much done for. When you ordered the replacement they have a script that is read to you. You basically agree that there is no physical damage to the device and if they find physical damage then you agree to be charged full replacement price (read no upgrade discount) which is $450 - $500.
They also would have told you that once they receive your device there is no way that it can be returned to you.
You are basically giving up your Tilt for free and paying even more for a refurbished replacement than they charge in the stores for a brand new one.
I seriously recommend you look at the alternatives I've mentioned as your warranty is already scrapped by the physical damage.

So what Kyphur is saying - DON'T OPEN THE BOX THEY SEND YOU, DON'T SEND THEM YOURS. CALL THEM BACK AND SHIP THEIRS BACK TO THEM UNOPENED!

No no no...Refusal of shipment/freight is always your best bet with any such issue.
pkley said:
So what Kyphur is saying - DON'T OPEN THE BOX THEY SEND YOU, DON'T SEND THEM YOURS. CALL THEM BACK AND SHIP THEIRS BACK TO THEM UNOPENED!
Click to expand...
Click to collapse

Another victim. I had the same thing with my Vario 3. But it happened after 4 days getting the phone :') I sent it back and it costed me 130 euro. I thought it would be like 300 or so. Maybe they won't overcharge you.

Yeah, I second that the best option is to refuse the shipment. That way you won't even have to pay shipping costs for sending it back. I'm also sure warranty will not cover your problem as it can't really be said that it happened because of manufacturing error or out of proper every-day usage. But who knows? I am not AT&T, not even on AT&T
GSLEON3 said:
No no no...Refusal of shipment/freight is always your best bet with any such issue.
Click to expand...
Click to collapse

but this broken screen thing is such a common problem... let me quote what i said in another thread:
mikeeey said:
i talked to the guy who sold me my tilt today. I told him about my broken screen, how it just broke for no reason. he told me this is a common problem, and 6 people have came to just him about this problem. he says the crystals in the screen heat up and just break.
well is this is bad. but can it be good? if it is common then perhaps AT&T will recognize this and exchange for a new tilt will not cost what buying a brand new one is. however if they dont recognize this as a common problem then stay away from the Tilt.
if 6 people have came to him about it, how many other people do you think came in and talked to other employees besides him? then how many people do you think went to other AT&T stores in my city about this problem? then add all the stores outside my city, outside my state...we got a LOT of broken tilt screens...
Click to expand...
Click to collapse
so im hoping htc/at&t will realize many people break their screens.

Yeah... if you get your phone back, or for others, i just want to reiterate that you can get a screen on ebay for $70 or so, and it apparently is very easy to replace (if it's an AT&T Tilt, and not a true Kaiser with the front facing camera). It's a really good deal.
Here's a link to just one of the ebay auctions where you can find a screen for it:
http://cgi.ebay.com/LCD-For-HTC-P44...4154123QQihZ020QQcategoryZ41343QQcmdZViewItem
these people will do the whole repair for you for $169:
http://www.pocketpctechs.com/main.asp?unit=HTC_Kaiser-971&area=repairs&item=HTC-LCD05
here's someone's opinion on how replacing the screen went for them:
http://forum.xda-developers.com/showthread.php?p=1846059#post1846059 (read post #6)
And i think you said that since you didn't *do* anything to it, it's not physical damage...? Yeah, i seriously doubt that. You may have accidentally put it with the screen outward in your pocket once and leaned against something, that's what happened to me, but screens don't just break on their own, and even if somehow it did, AT&T likely won't believe it...
-Taylor

(double post.. woops)

Facegarden said:
Yeah... if you get your phone back, or for others, i just want to reiterate that you can get a screen on ebay for $70 or so, and it apparently is very easy to replace (if it's an AT&T Tilt, and not a true Kaiser with the front facing camera). It's a really good deal.
Here's a link to just one of the ebay auctions where you can find a screen for it:
http://cgi.ebay.com/LCD-For-HTC-P44...4154123QQihZ020QQcategoryZ41343QQcmdZViewItem
these people will do the whole repair for you for $169:
http://www.pocketpctechs.com/main.asp?unit=HTC_Kaiser-971&area=repairs&item=HTC-LCD05
here's someone's opinion on how replacing the screen went for them:
http://forum.xda-developers.com/showthread.php?p=1846059#post1846059 (read post #6)
And i think you said that since you didn't *do* anything to it, it's not physical damage...? Yeah, i seriously doubt that. You may have accidentally put it with the screen outward in your pocket once and leaned against something, that's what happened to me, but screens don't just break on their own, and even if somehow it did, AT&T likely won't believe it...
-Taylor
Click to expand...
Click to collapse
thanks for the links, i may need them. but as i said, the AT&T rep told me 6 people came to him about a broken screen, which some claimed they didnt nothing. and here on the forum someone broke it just charging their phone.
i can assure you it didnt bang against anything. i had it in my pocket during class. i looked at my phone before class and it was fine, then in the middle of class i looked and it was broken. all i did was sit the whole time, never moved.

PSA: Shattered Screen and repair experience (conclusion update 12/26/2012)

My girlfriend dropped my phone on a chattahoochee walkway. The phone landed on the top left corner, shattering the screen near the point of impact and created cracks across the rest of the screen. The screen still comes on, but is no longer touch sensitive (broke the digitizer).
I searched ebay for replacement parts and found the screen/digitizer for about $125 and the screen/digitizer/frame for about $220. Before making a move on the replacement parts, I decided I should find out what LG could do for me. I called their support line and they said the repair will take 5 - 7 business days and will cost between $40 and $100 dollars (once they receive the phone they are going to call me with the final repair cost).
I sent the phone to LG for for repair today. I'll update this thread with how the process goes.
I only had the phone for a few days! Moral of the story: don't let your girlfriend use your phone unless she is standing on a mattress or you have a case/bumper :crying: Back to the mytouch 3g I go.
Update (12/7/2012): check out post 31
Update (12/26/2012): check out post 35

HOLY CRAP!!!!!!!!! that really sucks dude.
Any pics of the post-female carnage?

elmoojps said:
My girlfriend dropped my phone on a chattahoochee walkway. The phone landed on the top left corner, shattering the screen near the point of impact and created cracks across the rest of the screen. The screen still comes on, but is no longer touch sensitive (broke the digitizer).
I searched ebay for replacement parts and found the screen/digitizer for about $125 and the screen/digitizer/frame for about $220. Before making a move on the replacement parts, I decided I should find out what LG could do for me. I called their support line and they said the repair will take 5 - 7 business days and will cost between $40 and $100 dollars (once they receive the phone they are going to call me with the final repair cost).
I sent the phone to LG for for repair today. I'll update this thread with how the process goes.
I only had the phone for a few days! Moral of the story: don't let your girlfriend use your phone unless she is standing on a mattress or you have a case/bumper :crying: Back to the mytouch 3g I go.
Click to expand...
Click to collapse
Thats actually a great price if the most you have to pay is $100 for a new screen.

any pics of the girl who dropped it? i kid lol.
major bummer tho, thats why i got my gf a nexus of her own. noone touches my phone lol

If the final charge for the repair comes out to be $100 or less I will be pleasantly amazed!
Did you try calling Google first? I had this happen to my Nexus One and Galaxy Nexus (both purchased directly from Google) and they sent a replacement phone for ~$150. I've read that they have the same damage replacement for the N4 for $160 (I'll try and find a link).
I'd rather pay $160 for a replacement than $100 for a repair, but I suppose that's a different topic all together.
Anyway, I hope you get your screen repaired for $40. That would be awesome.

Better get a BJ and a steak.
I would be miffed!
Let us know how it turns out
Oh yeah, pics or shens.
Sent from my Nexus 4 using xda app-developers app

subed for infos!

elmoojps said:
My girlfriend dropped my phone on a chattahoochee walkway. The phone landed on the top left corner, shattering the screen near the point of impact and created cracks across the rest of the screen. The screen still comes on, but is no longer touch sensitive (broke the digitizer).
I searched ebay for replacement parts and found the screen/digitizer for about $125 and the screen/digitizer/frame for about $220. Before making a move on the replacement parts, I decided I should find out what LG could do for me. I called their support line and they said the repair will take 5 - 7 business days and will cost between $40 and $100 dollars (once they receive the phone they are going to call me with the final repair cost).
I sent the phone to LG for for repair today. I'll update this thread with how the process goes.
I only had the phone for a few days! Moral of the story: don't let your girlfriend use your phone unless she is standing on a mattress or you have a case/bumper :crying: Back to the mytouch 3g I go.
Click to expand...
Click to collapse
Post some freaking pictures.

Please keep us updated on the price. Mine slipped off the trunk of my car right after I bought from CL. Just need the bezel replaced
Sent from my Nexus 4 using xda premium

Wtf just saw a small scratch on my screen by the home button how the hell did that happen I babied the crap out of it so far
Sent from my Nexus 4 using xda app-developers app

ibegary said:
Better get a BJ and a steak.
I would be miffed!
Let us know how it turns out
Oh yeah, pics or shens.
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
Sounds like a MasterCard moment

My girlfriend may look but not touch my mistress4. Sorry brother that just sucks...
Sent from my Nexus 4 using xda app-developers app

I just got off the phone with LG as well .. fresh RA number in hand to send back my wife phone. She claims she didn't drop it and I don't see a scratch anywhere.. its still got the plastic on the screen I told her to leave it on until the screen protector came in. They gave me the same price as the original poster $40-100.
I do have one question.. the digitizer is broken. I want to factory reset but I can't get into the stock recovery, the phone just says No command. I didn't want to unlock the the boot loader before sending it back, with my luck they would try to screw me because it had been altered.
Is there a fastboot command to factory reset? I'll follow-up with the result from LG if anyone is interested.
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mytouch 3g.. ouch..... i feel for ya man

db that picture makes me sad.

elmoojps said:
Moral of the story: don't let your girlfriend use your phone unless she is standing on a mattress or you have a case/bumper :crying: Back to the mytouch 3g I go.
Click to expand...
Click to collapse
More like... don't let clumsy people hold your phone... period.

dbdrop said:
I just got off the phone with LG as well .. fresh RA number in hand to send back my wife phone. She claims she didn't drop it and I don't see a scratch anywhere.. its still got the plastic on the screen I told her to leave it on until the screen protector came in. They gave me the same price as the original poster $40-100.
I do have one question.. the digitizer is broken. I want to factory reset but I can't get into the stock recovery, the phone just says No command. I didn't want to unlock the the boot loader before sending it back, with my luck they would try to screw me because it had been altered.
Is there a fastboot command to factory reset? I'll follow-up with the result from LG if anyone is interested.
Click to expand...
Click to collapse
Ouch I'm sorry I hope you can get in the boot loader. But why would they care if you are paying to get it fixed. Its not like it there money used to fix it.
Sent from my Nexus 4 using xda app-developers app

dbdrop said:
I just got off the phone with LG as well .. fresh RA number in hand to send back my wife phone. She claims she didn't drop it and I don't see a scratch anywhere.. its still got the plastic on the screen I told her to leave it on until the screen protector came in. They gave me the same price as the original poster $40-100.
I do have one question.. the digitizer is broken. I want to factory reset but I can't get into the stock recovery, the phone just says No command. I didn't want to unlock the the boot loader before sending it back, with my luck they would try to screw me because it had been altered.
Is there a fastboot command to factory reset? I'll follow-up with the result from LG if anyone is interested.
Click to expand...
Click to collapse
Boot into the Bootloader and run
Code:
fastboot -w
That will do a factory reset, though you may have to unlock the bootloader to run that command (I'm not sure, I always have it unlocked for the most part)
You can always unlock and then re-lock the bootloader after wiping as well.

kristoff125 said:
db that picture makes me sad.
Click to expand...
Click to collapse
I know... you see the power and volume stickers at the top. It took a few minutes for it to process what I was looking at...
---------- Post added at 10:37 PM ---------- Previous post was at 10:33 PM ----------
dnlsmy said:
Boot into the Bootloader and run
Code:
fastboot -w
That will do a factory reset, though you may have to unlock the bootloader to run that command (I'm not sure, I always have it unlocked for the most part)
You can always unlock and then re-lock the bootloader after wiping as well.
Click to expand...
Click to collapse
I did have to lock and re-lock to wipe but it did the trick. Thanks!

If it only costs $100 to replace a shattered front screen, I'm canceling my SquareTrade warranty right now.
Let us know how it goes!

A Horrible experience with HTC ONE.

I'm going to tell a very disturbing story about HTC One
So, I got an HTC One like over a month. Everything's going great, amazing phone, lovely front camera. Just a week later, I got the Pink Tint issue. I rooted the phone, and installed the BadBoyz ROM (Sprint). I thought the camera was a software issue but nope, the ROM didn't helped about the Pink Tint camera. So, I decided that I'm gonna have to stick with this issue, since I live in Bangladesh, there's no official HTC store/retailer. So I got over with it.
Last week, my brother was testing an old Audio system, pretty old, like it's 15 years old, nonetheless, he was using an A/V Cable (Red, White input with 3.5mm output) and my HTC One. The phone's output was superb, he tested the Audio set couple of times. As he had to pull out the 3.55m jack a couple of times. After few attempts, just when he plugged in the jack, there's a static noise coming from the speakers, tried to play a music, found that only the RIGHT channel works. I instantly plugged in my earphones and found to have the same problem. Alas, I tried 5-6 earphones, but no help. There's absolutely no way that it's gonna play properly.
And to make it worse, my screen locked, I tried to unlock it, but it won't unlock or show anything. I had about 35% of charge. My phone won't Boot at all. I tried going to bootloader menu no help, I tried pressing the Power and Volume buttons for 5 minutes, no help at all. I became heartbroken. I plugged in my chargers for 1 hour, the red LED won't blink, I plugged in the USB cable to PC, no nothing. Next day I took it to a local shop, they said " We have to open your phone and check whether the battery's ok or not". Without proper disassembling tools, they opened the phone, and found out that an IC(beside the battery) became short, so they pumped it up, and voila the phone was working, I told them about the earphone jack issue, they said, the only way to fix the earphone jack is to get the whole set from another HTC One. And since it's a new phone in my country(came 3-4 months ago) there's no spare parts available.
NOW, I'm STUCK WITH MY EARPHONES not working. After assembling, the phone looks pretty crap, as there are some open spaces over the volume button. NOW, MY PHONE LOOKS SHI*T.
FML.

H4Milton said:
I'm going to tell a very disturbing story about HTC One
So, I got an HTC One like over a month. Everything's going great, amazing phone, lovely front camera. Just a week later, I got the Pink Tint issue. I rooted the phone, and installed the BadBoyz ROM (Sprint). I thought the camera was a software issue but nope, the ROM didn't helped about the Pink Tint camera. So, I decided that I'm gonna have to stick with this issue, since I live in Bangladesh, there's no official HTC store/retailer. So I got over with it.
Last week, my brother was testing an old Audio system, pretty old, like it's 15 years old, nonetheless, he was using an A/V Cable (Red, White input with 3.5mm output) and my HTC One. The phone's output was superb, he tested the Audio set couple of times. As he had to pull out the 3.55m jack a couple of times. After few attempts, just when he plugged in the jack, there's a static noise coming from the speakers, tried to play a music, found that only the RIGHT channel works. I instantly plugged in my earphones and found to have the same problem. Alas, I tried 5-6 earphones, but no help. There's absolutely no way that it's gonna play properly.
And to make it worse, my screen locked, I tried to unlock it, but it won't unlock or show anything. I had about 35% of charge. My phone won't Boot at all. I tried going to bootloader menu no help, I tried pressing the Power and Volume buttons for 5 minutes, no help at all. I became heartbroken. I plugged in my chargers for 1 hour, the red LED won't blink, I plugged in the USB cable to PC, no nothing. Next day I took it to a local shop, they said " We have to open your phone and check whether the battery's ok or not". Without proper disassembling tools, they opened the phone, and found out that an IC(beside the battery) became short, so they pumped it up, and voila the phone was working, I told them about the earphone jack issue, they said, the only way to fix the earphone jack is to get the whole set from another HTC One. And since it's a new phone in my country(came 3-4 months ago) there's no spare parts available.
NOW, I'm STUCK WITH MY EARPHONES not working. After assembling, the phone looks pretty crap, as there are some open spaces over the volume button. NOW, MY PHONE LOOKS SHI*T.
FML.
Click to expand...
Click to collapse
Ouch man, that's rough. I'm not sure what to tell you other than I hope something can be done about it soon. But if it makes you feel any better, I went four months applying to jobs with no phone because my original HTC evo shorted out and my contract wasn't up for the next three months. That was fun... but once they have more phones in, they should indeed do something about it.

Sounds like you're Bad Luck Brian.

I wanna see pics

Bro the problem is your from Bangladesh using a top of the line phone, people don't have crazy phones like that there, so obviously repairing it will be an issue?
I might sound harsh but I used to live in Pakistan and I had similar issue with my video games. :crying:
What you should have done is, send it outside the country to get it fixed properly, did you try contacting HTC about what they can do?
P.S. What do you do when your PC parts malfunction, how do you handle warranty claims then?

What exactly does pumping up an integrated circuit mean?

akrod2as said:
What exactly does pumping up an integrated circuit mean?
Click to expand...
Click to collapse
Lmao
Sent from my HTCONE using xda app-developers app

-Cupper- said:
I wanna see pics
Click to expand...
Click to collapse
Here are the pics(Taken with a local brand android phone) :
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ninten5 said:
Bro the problem is your from Bangladesh using a top of the line phone, people don't have crazy phones like that there, so obviously repairing it will be an issue?
I might sound harsh but I used to live in Pakistan and I had similar issue with my video games. :crying:
What you should have done is, send it outside the country to get it fixed properly, did you try contacting HTC about what they can do?
P.S. What do you do when your PC parts malfunction, how do you handle warranty claims then?
Click to expand...
Click to collapse
In my country, there are lots of experts for iPhone(they can disassemble and iphone and fix your lock screen button and re-assemble it within 5 minutes) , Samsung but for HTC they are very amateur. And there's official retailer shop of Apple and Samsung but not HTC. I really love HTC because of their build quality. iOS is **** and samsung is plastic XD.
And for PC parts, we have official retailers of all products.
@akrod2as : I'm not sure myself, the mechanic said that there's a problem with the voltage, when he connects the both ends with a electronic meter, there's no response from 2 different points, but other points are fine, so he had to work on those points. He used a soldering iron to fix it.

Ok those pics aren't as bad as I thought it'd be but still that's pretty bad lol

[HARDWARE FIX] Xperia Z not charging or booting

Problem: Xperia Z is not charging, not turning on, false battery stats or stuck in an non-software-caused bootloop... sometimes It's caused by a broken battery connector on the mainboard
try swapping battery first!
Ok guys... I present you...
XPERIA Z BATTERY BUG ***HARDWARE FIX***
It's a cheap n' dirty fix! Use at your own risk - I don't care if your house burned down because of this... :silly:
STEP 1 - Remove the Backcover (see this youtube video how to do it - http://www.youtube.com/watch?v=jNrtamZuf7E)
STEP 2 - Remove the Battery (Be very carefull not to crack your display doing this...)
STEP 3 - Bend Battery Connector Pins
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STEP 4 - Get a very thin cable (eg. from a USB Cable you cut down) and a soldering iron
STEP 5 - Solder the cable to the battery pinpoint >> TH << and on to the testing pinpoint on the mainboard according to my images
Should look like this...
STEP 6 - Assemble everything together again and connect the phone to the original Sony Charger
STEP 7 - Wait 2-3h for the handset to be charged
STEP 8 *additional* - Boot up device and install Sony Mobile Battery Test from here: http://forum.xda-developers.com/xperia-z/general/sony-mobile-battery-testing-app-version-t2527932 <--- (You can just take the .apk from the .rar file and install it)
STEP 9
SUCCESS! If your screen looks like this everything went fine:
Image of finished repair...I put some red plasti-dip around the fix-cable to isolate it
---
Notes:
Battery stats should be now OK - If not solder battery pinpoint EN to the PCB pinpoint behind (not under)
So what was the problem?
Sony's battery connector on the PCB is a cheap plastic sh*t... there are 6 connection points... 2 for +, 2 for -, 1 for temperature (TN - located middle top) and one EN ??? after some time the TN signal does not connect correctly causing this problem. you can't charge the battery and/or get false battery stats...if the battery is empty you can't boot anymore even with ac charger connected...
On my screenshot on top you see the battery temperature is 34° and green - OK - everything working fine
But without the fix you'lI get this:
Complete bull****...minus -30°...I'm not even close to Sibiria
So one step was to get rid of this fault... Since I got sometimes the right values (about + 30°C) when I was holding the connection between battery and pcb together with my fingers while device was on, I thought it is a problem with the connection.
The main problem on my two devices was that they didn't charge... When connected to AC -> bootloop ...
I got a fully charged battery and found this problem with the battery test app.. Fixing the battery connection to transmit correct temperature data made it possible to charge the battery fully again...battery stats are working and correct...I can now charge the devices as normal (in turned on or off state) ... i did buy new batterys but used the old ones for the fix and they work perfectly
TESTED ON TWO DEVICES WITH BOOTLOOP / NOT CHARGING and they are working FULLY again!!!!
Note if you open your device it may not be water resistant anymore...you can buy a new seal on ebay
If it worked for you please say thanks/like
thx 2 hunix for his software fix thread

Thanks for the thread, quickstyler, I had lost all hope before checking this and hunix's thread. I am yet to try the hardware fix as I wanted to first check if I have the same issue using the battery tester. I ran into some problem with the software fix, please check my post in the other thread and reply if you can help with anything.

This guy explains the whole battery temperature thing.
http://www.youtube.com/watch?v=A6mKd5_-abk#t=451

my xperia Z battery didn't charge and run dry then I'm change to new battery with have 60% connect pc andd repair.
But my battery still didn't charged i'm try Sony Mobile Battery Test and it say "Charge System Fail"
so i'm change to my old battery and follow your instuction but it doesn't seem work.
btw i'm try to google "xperia Charge System Fail" but not find any solution.

My problem is that my phone charges very slow and discharges very fast!
When i turn off the phone, it stays hot/warm

####off topiC!
From where i get SONY MOBILE BATTERY TEST aPp?¿

Hi, great info!!
I have a Z1 with the same battery-not-charging issue, any hints about the testpoint on that model?

My phone only work when plugged in... Blackout when unplugged... Will this fix work?

Same problem My phone only work when plugged in... Blackout when unplugged... Will this fix work?

I have a problem regarding my power system, I don't know what it is but my phone only works when I plug it into my laptop, it doesnt work on wall chargers and I did try few wall chargers. I have replaced the battery but result is still the same.
I tried your method but now my XZ doesn't wanna start at all, even on laptop, which was the only way to operate it.
After soldering those two points, my XZ only flashed a white screen for a second and then dies, when I tried to turn it on, it shows SONY for a second and then it dies again ...
Flashtool still can recognize it tho .... and I did flashed its original firmware, but then again, it still does not want to start ..
Any idea what happen?

man i just want change lcd then didint boot anymore even tried several display
no only red light or blue light

valpraiso said:
I have a problem regarding my power system, I don't know what it is but my phone only works when I plug it into my laptop, it doesnt work on wall chargers and I did try few wall chargers. I have replaced the battery but result is still the same.
I tried your method but now my XZ doesn't wanna start at all, even on laptop, which was the only way to operate it.
After soldering those two points, my XZ only flashed a white screen for a second and then dies, when I tried to turn it on, it shows SONY for a second and then it dies again ...
Flashtool still can recognize it tho .... and I did flashed its original firmware, but then again, it still does not want to start ..
Any idea what happen?
Click to expand...
Click to collapse
Same problem like your's . If you find any solution pls reply me too
---------- Post added at 07:49 AM ---------- Previous post was at 07:42 AM ----------
Hi quickstyler!!
Same problem like your's . I can boot while connecting device onto the laptop. But as soon as i remove usb from my laptop it shut's down.
The sony mobile battery test shows exactly same as error as you's ... -30 c , I soldered th to the pinpoint as you pointed but it didn't solve my problem. Please provide us the way. A lot of user is having this problem..

Bricked xperia z
hi guys , i have a problem with my sony z ,
when I pressing power ,i got the vibrate ,but there is no sony logo , even when i reflashed the ftf file ,still no chance,
thanks

My Z has started to do this. It won't charge at all and is showing completely the wrong temperature for the battery. So it looks like I need to do what's in the OP.
Quick question though...how did you put the phone back together again? What did you stick the back on with?

Ticklefish said:
My Z has started to do this. It won't charge at all and is showing completely the wrong temperature for the battery. So it looks like I need to do what's in the OP.
Quick question though...how did you put the phone back together again? What did you stick the back on with?
Click to expand...
Click to collapse
Broda Please keep us updating. I'm in same situation ( Wrong temperature ) for almost 2 months

Pauliix said:
Broda Please keep us updating. I'm in same situation ( Wrong temperature ) for almost 2 months
Click to expand...
Click to collapse
I'm going to use an old handset for a bit, while someone who's better at soldering than me tries the method in the OP. If I'm lucky, I'll get my phone back. If not, I guess I'll be using ICS for ages!

Ticklefish said:
I'm going to use an old handset for a bit, while someone who's better at soldering than me tries the method in the OP. If I'm lucky, I'll get my phone back. If not, I guess I'll be using ICS for ages!
Click to expand...
Click to collapse
Don't forget that the sale of goods act covers us in the UK. Your phone might still be eligible for free repair.
Look into it before dismantling it and definitely voiding your warranty.
Edit - Here's an (oldish) article about your rights in the UK. Also, if you unlocked your bootloader your warranty IS NOT voided.
Sent from my C6603

kingvortex said:
Don't forget that the sale of goods act covers us in the UK. Your phone might still be eligible for free repair.
Look into it before dismantling it and definitely voiding your warranty.
Edit - Here's an (oldish) article about your rights in the UK. Also, if you unlocked your bootloader your warranty IS NOT voided.
Sent from my C6603
Click to expand...
Click to collapse
Ah, a fellow countryman. Excellent!
I could always try unrooting my phone as that definitely does kill my warranty. To be honest, I was thinking about taking it down to my local Carphone Warehouse. They offer a repair service and I've always found them to be helpful.
The stores near here are staffed with nerds which is just perfect for an old modder like me..

Ticklefish said:
Ah, a fellow countryman. Excellent!
I could always try unrooting my phone as that definitely does kill my warranty. To be honest, I was thinking about taking it down to my local Carphone Warehouse. They offer a repair service and I've always found them to be helpful.
The stores near here are staffed with nerds which is just perfect for an old modder like me..
Click to expand...
Click to collapse
It being rooted will cause them to try to tell you it voids your warranty, but flashing, rooting and bootloader unlocking etc does not void warranty for hardware defects in all EU member states and that includes us here in the UK. Here's some information on that.
If I were you I would flash back to stock and quote the sale of goods act at the retailer. They are bound by law to repair or replace at no cost to you.
Sent from my C6603

kingvortex said:
It being rooted will cause them to try to tell you it voids your warranty, but flashing, rooting and bootloader unlocking etc does not void warranty for hardware defects in all EU member states and that includes us here in the UK.
If I were you I would flash back to stock and quote the sale of goods act at the retailer. They are bound by law to repair or replace at no cost to you.
Sent from my C6603
Click to expand...
Click to collapse
Excuse me while I suppress a shudder at having a...a...stock phone..
That's not a bad idea. I'll download Emma, go back to you-know-what, and try taking it in tomorrow. Watch this space!
I was curious about using the Sale Of Goods Act. It's clearly not fit for purpose if it won't last the full length of the contract. It certainly wouldn't be the first Sony phone I've had that went wrong after a year.
And yet, I'll still get a Z4 when it comes out. I think I may be a fanboy...