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From day one I had dropped calls, sometimes as many as five in the same 10 minute call ! Considering that my previous phone never dropped calls at my location, I was immediately suspicious. Did the required checks with TMO regarding towers and reception. They sent a replacement phone. Dropped calls were actually worse on the replacement phone. TMO declined any further action, suggesting I should call LG. LG stated categorically that they had no reports of any problems like what I was having.
So I have been forced to return the phone for full credit, reversing the required two year contract and I am back on my trusty Vibrant.
Don't know what I will do now. Unbelievable. Selling phones that don't work as phones.
Sent from my SGH-T959 using Tapatalk 2
rderoko said:
From day one I had dropped calls, sometimes as many as five in the same 10 minute call ! Considering that my previous phone never dropped calls at my location, I was immediately suspicious. Did the required checks with TMO regarding towers and reception. They sent a replacement phone. Dropped calls were actually worse on the replacement phone. TMO declined any further action, suggesting I should call LG. LG stated categorically that they had no reports of any problems like what I was having.
So I have been forced to return the phone for full credit, reversing the required two year contract and I am back on my trusty Vibrant.
Don't know what I will do now. Unbelievable. Selling phones that don't work as phones.
Sent from my SGH-T959 using Tapatalk 2
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Click to collapse
No problems here. Running Simple Mobile(Tmobile) in the Dallas area.
Very happy with mine!
sy224048 said:
No problems here. Running Simple Mobile(Tmobile) in the Dallas area.
Click to expand...
Click to collapse
Good to know that T-Mobile service is good in Dallas, I'll be moving there next month. How's data coverage and speeds?
rderoko said:
From day one I had dropped calls, sometimes as many as five in the same 10 minute call ! Considering that my previous phone never dropped calls at my location, I was immediately suspicious. Did the required checks with TMO regarding towers and reception. They sent a replacement phone. Dropped calls were actually worse on the replacement phone. TMO declined any further action, suggesting I should call LG. LG stated categorically that they had no reports of any problems like what I was having.
So I have been forced to return the phone for full credit, reversing the required two year contract and I am back on my trusty Vibrant.
Don't know what I will do now. Unbelievable. Selling phones that don't work as phones.
Sent from my SGH-T959 using Tapatalk 2
Click to expand...
Click to collapse
Believe it or not, the I9000 is a solid phone. My Bell Canada Vibrant is still kicking ass with latest 4.2.1 nightlies from the CM team. My daily driver is the Nexus 4 these days. Stock from Google, just boot loader unlocked and rooted. Too bad it didn't work out for you.
Sent from my Nexus 4 using Tapatalk 2
rderoko said:
LG stated categorically that they had no reports of any problems like what I was having.
Click to expand...
Click to collapse
rderoko said:
Unbelievable. Selling phones that don't work as phones.
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Click to collapse
So ONLY YOU out of thousands of phones sold have the problem, and yet you accuse them of creating a phone that doesn't work? Narcissistic much?
ive made hundreds of calls with this phone, only like 1 dropped call and i think that might have been on their end. im in a good service area but this phone seems especially good reception wise because i have made calls in spotty coverage areas and they have been great. LG wasnt lying when they said that they dont know of this issue
tonybyatt said:
Good to know that T-Mobile service is good in Dallas, I'll be moving there next month. How's data coverage and speeds?
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Click to collapse
I live just outside Dallas, I get good coverage, a little shoddy at times inside buildings, but never any real problems. Especially as I get closer in to the populated areas where towers seem to be more frequent/powerful.
There are many things about this phone I am not thrilled with (battery life!) but reception and call reliability is not one of them. It is far better than my previous phone on TMO and better than my work phone (Incredible 2) on Verizon.
Omg. Why with these pointless threads. I'm no developer or such. But my god.....
Its an android phone that has a lot of techno and great performance. Of course it will not be great on battery . a lot of ppl buying this phone seem to think its the ultimate phone .. Either deal with it or buy a Nokia 3310.....
And the screen scratching and breaking its not indestructable ... It'll protect to an extent .
As for the op blaming his phone out of the bucket load sold.I've not heard of 1 instance (I work in a phone shop ) ... I've had mine since day 1 along with a work colleague.
We both have no yellow tint issue.
No random cracks (that just happen) .
No speaker or mic issue.
I rooted mine straight out the box and running faux kernel and aokp ROM . battery I have just seen my best yet at 2 days and 14 hours.....
Use on WiFi all the time. Moderate net browsing. Ebay.mail. few hundred texts. 25 mins of calls.....
I can't understand why ppl post bad things that effects all new phones, but yet there's threads and threads of this and that. .... Its a phone ...
Op I know you proberly mean well but its just constant now . I use to come on here a lot to see how development and cool new things and new info are in progress. All I see now is
Threads about
This issue .that issue. Oh my screen randomly broke.battery's terrible. Screen is not gorilla glass as it has a scratch.
Any way all the best what ever phone you decide next .
Sent from a perfect n4 x
Sent from my Nexus 4 using xda app-developers app
You mean you actually dialed a number? How do you do that on android? I can't remember the last time I did that.
Sent from my Nexus 4
Tmo user in San Francisco says no issue at all.
Sent from my Nexus 4 using xda premium
mrhaddan said:
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
Hahaha.
Saved.
The only problem I have on my nexus 4 in regards to calls is that sometimes the phone doesn't ring?
I'll dial someone and i'll wait the usual amount of time, but with no ring and all of a sudden a here the person say, "hello".
So the phone is dialing, but there is do ringing? Sometimes it works, sometimes it doesn't. Weird.
canuckerr said:
The only problem I have on my nexus 4 in regards to calls is that sometimes the phone doesn't ring?
I'll dial someone and i'll wait the usual amount of time, but with no ring and all of a sudden a here the person say, "hello".
So the phone is dialing, but there is do ringing? Sometimes it works, sometimes it doesn't. Weird.
Click to expand...
Click to collapse
Isn't that on the carrier's side?
I call bull. T-Mobile sent a replacement nexus 4???? I know they are supposed to start selling them soon. But this would mean you already bought one from T-Mobile. Then used it enough to know it sucked. Then waited for a replacement... So you bought one from T-Mobile before they announced they were selling it? Or you convinced then to give you a replacement just cause?
Sent from my SPH-D710 using xda premium
I bought the phone online from TMobile in early December. I immediately had dropped calls. Reported it to T mobile and they told me they were going to send a replacement, which also didn't work. I am not sure why you can't follow this simple explanation. Perhaps you should put down the drink, turn off the porn and try reading, you do know how to read don't you ?
Sent from my SGH-T959 using Tapatalk 2
I never said I was the only one. LG implied that I was the only one when I called them. The two phones I got just didn't work. That's all and that is a disappointment. I am glad that many of you have phones that do work. However there are quite a few that don't for various and multiple reasons. I think your hostility is inappropriate and revealing of a projection from your dark side that doesn't,t belong in this forum.
Sent from my SGH-T959 using Tapatalk 2
This is the best phone for me, I'm in Canada
Sent from my Nexus 4
I'm hoping this problem is just one bad handset and not epidemic, but I have been hearing VERY consistently from other people that they are having trouble understanding what I'm saying. It is not location specific, I generally have full or nearly full service, and I can hear them just perfectly. But I have been hearing from many people that I talk to about this problem.
I'm going to exchange the phone and get a replacement, assuming this is just my phone and not an HTC ONE problem. Has anybody else been hearing this? If so I may regretfully end up with an S4 =\
I have been having issues as well. Just tried to exchange for an S4 at sprint store and they wanted $35 dollar re-stocking fee. Going to deal with online/phone people now. My HTC One is dropping calls, calls are not clear, and lower data connection in the same environment than my old EVO Shift. Wanted the phone to work out, just didn't.
HTC One call quality/connection
mill1321 said:
I have been having issues as well. Just tried to exchange for an S4 at sprint store and they wanted $35 dollar re-stocking fee. Going to deal with online/phone people now. My HTC One is dropping calls, calls are not clear, and lower data connection in the same environment than my old EVO Shift. Wanted the phone to work out, just didn't.
Click to expand...
Click to collapse
Mine is working beautifully call quality is awesome on both ends and data conection was faster here in boston when put up against my buddy's s4 (also sprint) there were some issues with speakers and radios on some of the HTC ones... mostly the first batch that went out to people who pre-ordered, myself included, but so far i'm issue free.
be warry of that s4 you picked up by the way many people have reported display issues... don't worry though I believe they are software side... people reported black bars appearing on the screen when scrolling I'm pretty sure it's a simple software bug.
drbadass said:
I'm hoping this problem is just one bad handset and not epidemic, but I have been hearing VERY consistently from other people that they are having trouble understanding what I'm saying. It is not location specific, I generally have full or nearly full service, and I can hear them just perfectly. But I have been hearing from many people that I talk to about this problem.
I'm going to exchange the phone and get a replacement, assuming this is just my phone and not an HTC ONE problem. Has anybody else been hearing this? If so I may regretfully end up with an S4 =\
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Click to collapse
Have you got a case on? I was just looking at mine and making sure it has all the right cutouts. Maybe others do not?
Sent from my HTCONE using xda app-developers app
raptoro07 said:
Have you got a case on? I was just looking at mine and making sure it has all the right cutouts. Maybe others do not?
Sent from my HTCONE using xda app-developers app
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Didn't have one for the first 5 days, had it the last 2.. same problems consistent throughout.
i'll confess I use a Bluetooth headset, but the very rare occasion I use the handset I've never had an issue
I was having the same problem, then I realized my pinky was always covering up the microphone. Went 2 days where people were like I can barley hear ya.
Roman G said:
I was having the same problem, then I realized my pinky was always covering up the microphone. Went 2 days where people were like I can barley hear ya.
Click to expand...
Click to collapse
Same thing here man, I had to change how I usually hold my phone... haha - no big deal
Same here... It's the pinky... Even tested it to make sure. Silly place to put the mike...
Sent from my HTCONE using xda app-developers app
Roman G said:
I was having the same problem, then I realized my pinky was always covering up the microphone. Went 2 days where people were like I can barley hear ya.
Click to expand...
Click to collapse
Your realization just kept me from having to return my phone. Thanks lol
Sent from my HTCONE using Tapatalk 2
blizzake said:
Your realization just kept me from having to return my phone. Thanks lol
Sent from my HTCONE using Tapatalk 2
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Click to collapse
It wasn't the pinky for me. As I stated in another thread, I think it's something to do with over-aggressive or poorly handled background noise cutting, or a major problem with dynamic range control going from loud to soft etc.
started actually using the phone for phone calls this week..I'm hearing "its hard to hear you" and "you sound far away" more then I've ever heard before...
It's definitely not the point for me. It happens all the time, most of my calls are using a airave so I'm wondering if that had something to do with it.
Anyone know if this is a sprint related issue? Should I be exchanging my phone?
So, this thing drives me crazy...I've tried everything I knew and still nothing solved this problem.
I'm using HTC One. About 10 days ago weird things with touch started to happen. It seems that touch is partly unavailable/unresponsible on touch in one or two small areas. It seems to me like theres an empty place on my touch. Visualy is everything fine. Screen is crystal clear and has no damages or scratches. But I can't slide icons without troubles. Somwhere on 1/4 of screen, touch brakes briefly and I need another try to slide the icon. The same thing happens with status bar on the top of screen - I can slide it until that 1/4 part and it stops there and goes back. If I slide it quick with short move, it works fine, just slide alone over problematic area.
Also, few times I had that problem where screen works things on itself will. Makes pictures, or adds filters on Instagram, or, I don't know, just jumps around for few secons. Then, I lock the screen, then unlock it and usually that calm down the screen.
Also weird thing is that, when I want to send message, I can't reach "send" button in first try. I have to drop down writing sheet, than to touch the letters to put it in writing mode again, and then I can click the "send" button. On the same place where it was previously!
At first, I thought that plastic case or PVC protection is the problem, so I took off the protector from the screen. That solved problem for a bit. Then, I put back screen guard, and problem came back. After I totally rejected screen guard, problem is still here. I've tried to reset phone on factory, but that wasn't helpfull...
I forgot to state that I'm using Android 4.2.2 and this started to happen after that version update. I had no problem before.
So, now I'm here, as I don't know what else to do before I take this beauty to service. I just hope that this happens because of software bugs :crying:
Is there anyone who could help me? Have similar problem or know how to fix this?
In the meantime, I'll just hope that 4.3 will fix it themself... :fingers-crossed:
Sent from my HTC One using xda app-developers app
Anyone?!
Sent from my HTC One using xda app-developers app
I'm desperate, weirdies are here more than ever, everything is jumping around randomly and touch doesn't care for my tries to stop is... Besomes really annoying...
Sent from my HTC One using xda app-developers app
Try to download MultiTouch Vis Test from Play Store...
Then try if touch has problems... Drop me some screens... Anyway there's only one thing to do: assistance.
Sent from my Renovated HTC One using Tapatalk 4 - Beta
So, AlbertoSONIC thank you so much for reply. I'm a girl so not so sure if I did this fine. I have tried to touch problematic area the most, and here are some screenshots...
Sent from my HTC One using xda app-developers app
And I forgot this one...
Sent from my HTC One using xda app-developers app
Here's the thing that seems to be permanent now, it doesn't want to go back to normality...when I want to touch red dot and slide the YouTube song forward, I can't reach it, there's no reaction in that area. But, although I'm touching the red dot, the only thing my touch do is to expand the song title area or opposite of it (English is not my native language, so I don't know to explain better).
This area is the same problematic one that I described in first post...
Sent from my HTC One using xda app-developers app
gracefully_dead said:
Here's the thing that seems to be permanent now, it doesn't want to go back to normality...when I want to touch red dot and slide the YouTube song forward, I can't reach it, there's no reaction in that area. But, although I'm touching the red dot, the only thing my touch do is to expand the song title area or opposite of it (English is not my native language, so I don't know to explain better).
This area is the same problematic one that I described in first post...
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
I'm afraid but ther's no way... In this week i'll send my HTC One to htc because wifi won't turn on and camera is crazy... You have to send it to htc, too... You're phone will be repaired in guarantie, of course. I suggest you to talk with HTC Assistence Service's Chat (Google it). I'm talking right now with HTC..
The main problem with me is that in Montenegro doesnt exist HTC official store, so I bought my phone in the regular cell phone store. I'm pretty sure that I won't get another device neither free of charge service. I'll try to ask for advice in Serbian HTC center...
In any case, thank you for your time Alberto
Sent from my HTC One using xda app-developers app
Hey,
I'm having exactly the same problem with HTC one x.
Few months plassed since your problem. Did you find any solution for this issue?
This is driving me crazy.
I have the same problem with my HTC One here, in Australia.
My mobile was working fine but one afternoon, without any reason, it has started to do weird things. It's not getting better. I checked for virus but nothing.
Maybe the software update? Has anybody tried factory reset?
I'm pretty sure my One has blown the top speaker (again). This happened to a previous phone I had and I got it replaced, within the last few months even. Has anyone else had multiple One's blow speakers? Is this a common defect or am I just that unlucky?
I don't even use the speakers very often, so it's not like I've overused them or cranked the music/voice up on it to manage to blow them.
Happened to me twice. Sounds real crackling. Best buy replaced mine without hesitation
Sent from my HTC One using XDA Premium 4 mobile app
Sprint replaced mine once before, and should do so again, I was just curious if it's a common problem with these phones.
tatonka_hero said:
Sprint replaced mine once before, and should do so again, I was just curious if it's a common problem with these phones.
Click to expand...
Click to collapse
I have had mine for a while and have maxed out the volume for a time while listening to music and no issues yet. Not sure if certain types of music or audio boosts on certain tracks may change this. For example, I found a copy of a Lil Wayne cd that I can play on low volume and I can hear the bass boost in the track itself. I can hear the distortion from the low frequency. Fortunately I am not a Lil Wayne fan and will never have need to play it through my phones speakers.
Maybe you came across a track boosted as such and this contributed to the blown speakers? Just a thought .
herschbach3 said:
I have had mine for a while and have maxed out the volume for a time while listening to music and no issues yet. Not sure if certain types of music or audio boosts on certain tracks may change this. For example, I found a copy of a Lil Wayne cd that I can play on low volume and I can hear the bass boost in the track itself. I can hear the distortion from the low frequency. Fortunately I am not a Lil Wayne fan and will never have need to play it through my phones speakers.
Maybe you came across a track boosted as such and this contributed to the blown speakers? Just a thought .
Click to expand...
Click to collapse
It's certainly possible, but I so rarely even use the speakers that I doubt it. Usually it's lullabies playing if anything (this thing is great for that when you've got a baby). I didn't notice it until I put my dad on speakerphone Monday morning
I've had 3 different HTC ones get crackly speakers...from what I've read I'm probably in the "work in dusty/metal dust environment" group. Took about 1-2 months from new status to have issue each time...
Sent from my HTCONE using xda app-developers app
onefasttreopro said:
I've had 3 different HTC ones get crackly speakers...from what I've read I'm probably in the "work in dusty/metal dust environment" group. Took about 1-2 months from new status to have issue each time...
Sent from my HTCONE using xda app-developers app
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Click to collapse
Ah, maybe that's it. I do work in a machine shop at times during the day and have been known to go home with aluminum shavings in my pockets (ouch). The rest of the environment at work is essentially a clean room, so it's not coming from there.
If the dang phone wasn't such a pain to disassemble we would be painting them at work and I could have just gotten it fixed by one of our techs.
Hasn't happened to mine, regularly (daily) use the phone on 50-100% volume to listen to stuff in the shower while leaving the phone on the sink. I agree with the theory of it probably being some specific type of audio file type (boosted track?) messing with the speakers
They're getting another replacement, but said if I have to get a third phone they'll charge me $25. They never did that when I went through 7 different Evo Shift 4G's!
tatonka_hero said:
They're getting another replacement, but said if I have to get a third phone they'll charge me $25. They never did that when I went through 7 different Evo Shift 4G's!
Click to expand...
Click to collapse
Yea it sux....it's part of the revised equipment service and repair program...used to be $4/month for me and kept getting replacements no problem whenever I had a problem.... Now they are raising the price on ESRP plans to $5/month and limit to 2-3 replacements per year and then $25 per device...imho it is BS because if device isn't working we the users/subscribers shouldn't be penalized for defective devices...another way to save on losses by Sprint and push towards dealing with manufacturer...which isn't too bad if it's a simple fix and otherwise phone is fine and you have a backup device for duration of repair.
Sent from my HTCONE using xda app-developers app
tatonka_hero said:
They're getting another replacement, but said if I have to get a third phone they'll charge me $25. They never did that when I went through 7 different Evo Shift 4G's!
Click to expand...
Click to collapse
Which insurance plan do you have?
Sent from my One using Tapatalk
Rimmir said:
Which insurance plan do you have?
Sent from my One using Tapatalk
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Click to collapse
TEP, as far as I know. Like $11/mo I think. It's also an advantage club line, or whatever they're calling employee hosted plans these days
I have had 3 replacments for the blown speaker issue. phone still under warranty so replaced free. now my 4th HTC ONE has the same issue again & the sprint store i previously went to said i have to go to a corporate location cause it an isolated issue so they couldnt do anything. i have yet to go. i think i will go today
My camera decided to stop working (no physical damage). I bought this phone in May 2013 with the $11/month insurance plan. What's the process of replacing it and how much does it cost?
Sent from my One using Tapatalk
I'm on my 3rd ONE in a few months. Local sprint store (not-corporate) has been extremely cool with getting me replacements. They had to order the first one, but the next one (yesterday) they had a re-furb in stock that they gave to me right on the spot. Barely any questions asked.
e_town said:
I'm on my 3rd ONE in a few months. Local sprint store (not-corporate) has been extremely cool with getting me replacements. They had to order the first one, but the next one (yesterday) they had a re-furb in stock that they gave to me right on the spot. Barely any questions asked.
Click to expand...
Click to collapse
Stupid question, what's the difference between corporate and noncorporate stores? How do I tell the difference?
Sent from my HTCONE using Tapatalk
Rimmir said:
Stupid question, what's the difference between corporate and noncorporate stores? How do I tell the difference?
Sent from my HTCONE using Tapatalk
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Click to collapse
The quickest way to find out is just walk in and ask a worker or go to sprints website and do a search for locations...the non corporate ones will be named like "sprint by wireless company x"....there's corporate, premier sprint (non corporate but only sprint sales), and then the tier 2/3 multi carrier locations that have multiple brands in one location...
Sent from my HTCONE using xda app-developers app
onefasttreopro said:
The quickest way to find out is just walk in and ask a worker or go to sprints website and do a search for locations...the non corporate ones will be named like "sprint by wireless company x"....there's corporate, premier sprint (non corporate but only sprint sales), and then the tier 2/3 multi carrier locations that have multiple brands in one location...
Sent from my HTCONE using xda app-developers app
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Click to collapse
So non corporates can give me a refurb if they have it in stock? A month ago I walked into a corporate store and asked to file an insurance claim for another device and they just had me call assurion and talk to them myself.
Sent from my HTCONE using Tapatalk
Non corporates might happen to stock various phones for exchanges, not all...they have different procedures than corporate...at a non corporate store i worked at we had one or two of the common ones in stock for your situation and when you came in we did the exchange through your account and got your device for our stock and we handed you one we had....Hope that makes sense...saves hassle of waiting for the customer to get a device 3 days later...
Sent from my HTCONE using xda app-developers app
onefasttreopro said:
Non corporates might happen to stock various phones for exchanges, not all...they have different procedures than corporate...at a non corporate store i worked at we had one or two of the common ones in stock for your situation and when you came in we did the exchange through your account and got your device for our stock and we handed you one we had....Hope that makes sense...saves hassle of waiting for the customer to get a device 3 days later...
Sent from my HTCONE using xda app-developers app
Click to expand...
Click to collapse
But did you still charge those customers the assurion deductible?
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Ok so I've got these red earphones(ones that came with phone) and some other Samsung ones, anyway I've realized lately that the red ones don't work if I plug em in straight away, but I have to keep plugging it in and out of the earphone jack while spinning it until I see the earphones icon, but if I use some other earphones they work straight away
BUT
If I put those red ones in any other phone they work immediately..
So it's really confusing here if it's the earphones or the phone..
Could be a coincidence but I had the same problem with my red headphones that came with the phone. Now I'm using some white ones my gf got with her M8 and have zero problems. I also had trouble switching songs when I double tapped the button on the headset..it didn't seem to want to respond. So I just threw them out
Sent from my HTC One using XDA Premium 4 mobile app
FauxAffliction said:
Could be a coincidence but I had the same problem with my red headphones that came with the phone. Now I'm using some white ones my gf got with her M8 and have zero problems. I also had trouble switching songs when I double tapped the button on the headset..it didn't seem to want to respond. So I just threw them out
Sent from my HTC One using XDA Premium 4 mobile app
Click to expand...
Click to collapse
I wanna get some decent shure ones but their too expensive... Gotta save up
red earphones
I have the same problem....
Any resolve to this problem?
jidi22 said:
I have the same problem....
Any resolve to this problem?
Click to expand...
Click to collapse
Weird, if no one else posted about it then maybe it's associated with the updates or something.. because it hasn't been happening for really long, thing Is, the red ones don't have their own characteristics to be having issues with the software.... Wtf
BigJoey010 said:
Weird, if no one else posted about it then maybe it's associated with the updates or something.. because it hasn't been happening for really long, thing Is, the red ones don't have their own characteristics to be having issues with the software.... Wtf
Click to expand...
Click to collapse
This issue is very common. I see at least 1-2 threads for that issue each month. So I don't think its related to the update.
http://forum.xda-developers.com/showthread.php?t=2760059
http://forum.xda-developers.com/showthread.php?t=2568259
http://forum.xda-developers.com/showthread.php?t=2330189
http://forum.xda-developers.com/showthread.php?t=2500187
http://forum.xda-developers.com/showthread.php?t=2407745
Mine stopped working aswell. They connect to anything, but not to my own phone. Also they wont connect to my dads htc one (dual sim). Is there some kind of identification thing htc is using? or what is going on?