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SIM card is PUK-locked??!!! Help!

Hi,
I just tried to change my sim password and tried it a few times and it locked me out of my phone. It goes to the lock screen and says call customer care. What happened? I can't access phone because it like a permanent lock.
Please help?
hbguy

waiting to call customer care...what the heck man....why they have a stupid rule like that for jeez
hbguy

hbguy said:
waiting to call customer care...what the heck man....why they have a stupid rule like that for jeez
hbguy
Click to expand...
Click to collapse
Define PUK.

This is actually normal behavior for all GSM phones. If you enter the incorrect PIN many times in succession, the SIM card will prevent further attempts and require a Pin Unlock Key. It's a security mechanism that has nothing to do with G1.

log in to your t-mobile account and it should tell you on there somewhere. no need to ring up customer care.

Its been on almost every cell since they have been out. 3 times your locked out.

haha, same happened to me!
T-Mobile has a non-default password for some reason on the new SIM cards being provided. After attempted 1234, 0123, 9876, the phone was locked out and I had to wait 40 minutes for customer service to throw me my damn PUK code.
The PUK code is NOT provided to you via the T-Mobile USA website. Only T-Mobile UK provides you with your PUK. It is some stupid security/law in effect.

As far as I could tell, RC7 had no option to type in a PUK code. If running that, you'll have to put the sim in another phone No idea about other releases though..

I had the same problem, I had to take my SIM and put it into my iPhone to unlock with the PUK I got off the AT&T website. I read somewhere you have to type in a combination of numbers on the dial-pad before it will let you enter it, I don't remember it but I remember most Motorola phones use the same code.

pin for UK is 1210 and PUK is on sim pack and we still get people coming in to my shop with a blocked sim. What can you do..........
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haykuro said:
The PUK code is NOT provided to you via the T-Mobile USA website. Only T-Mobile UK provides you with your PUK. It is some stupid security/law in effect.
Click to expand...
Click to collapse
thats a bit **** =/
i suppose it makes sense, but only if someone steals your phone, you have a pin code, and the person somehow knows your log in details for the t-mobile site. which is unlikely at best

I know its a old thread, but since its on the google search result, i'll post the solution here:
from emergency dialer type: **05*PUK HERE*NEW PIN*REPEAT NEW PIN#

ruifung said:
I know its a old thread, but since its on the google search result, i'll post the solution here:
from emergency dialer type: **05*PUK HERE*NEW PIN*REPEAT NEW PIN#
Click to expand...
Click to collapse
Rui!
Thank you for that! Customer service for my provider had no idea what to do for my g2. You just saved me. (heaping all sorts of good phone mojo towards you)

sim network unlock pin ???

whenever i unlock screen another screen which asks me enter "sim network unlock pin" code appears. i had to hit dismiss button several times before it goes back to home screen.
It started when i changed to Lewa rom and later MIUI 2.3.30 by CK.
How to resolve it ?

S.A.W said:
whenever i unlock screen another screen which asks me enter "sim network unlock pin" code appears. i had to hit dismiss button several times before it goes back to home screen.
It started when i changed to Lewa rom and later MIUI 2.3.30 by CK.
How to resolve it ?
Click to expand...
Click to collapse
can you take a sceenshot for us ........ it help us to clearly understand the problem...

This one:
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Sent from my CSL-MI410 using Tapatalk

Try doing a clean installation of MIUI. i.e. Full data wipe using CWM and then installing MIUI.

CacingKalung said:
This one:
Sent from my CSL-MI410 using Tapatalk
Click to expand...
Click to collapse
Even I am getting this type of screen, but it comes when there is network problem or network goes and comes or when I switched on and off Airplane Mode or when I restart phone. I only dismiss it, and never get annoyed of it : why I can not say, may be a hardware glitch ...

vivekb said:
Even I am getting this type of screen, but it comes when there is network problem or network goes and comes or when I switched on and off Airplane Mode or when I restart phone. I only dismiss it, and never get annoyed of it : why I can not say, may be a hardware glitch ...
Click to expand...
Click to collapse
It is because if I use sim pin security enabled. When the simcard powered on, it will ask for pin and it seem it was handled by more then one service. Sim card turn on in every boot and switch from airplane mode.
Sent from my CSL-MI410 using Tapatalk

please help
huawei U9000-81
when you turn asks for a SIM network unlock PIN (10)
the seller said that the phone is SIM FREE but my sim card does not recognize (the phone from the U.S.) I'm in Russia
please

The one solution I got for this model was from Ebay and it costed about 7-8$ for the U9000.
I have unlocked many phones this way and the price isn't that much (about 2$-3$) but for that model it was about 8$.
Just type the model on ebay "Huawei U9000 unlock code" and you'll find it.

Rumbata93 said:
The one solution I got for this model was from Ebay and it costed about 7-8$ for the U9000.
I have unlocked many phones this way and the price isn't that much (about 2$-3$) but for that model it was about 8$.
Just type the model on ebay "Huawei U9000 unlock code" and you'll find it.
Click to expand...
Click to collapse
thanks a big
I will try to
it does not matter to which the operator is bound phone?
but I do not know the seller does not say
спасибо большое

in which the operator can be locked phones Huawei 9000-81? Thus it is written back under the battery
the seller does not respond
and I can not buy the unlock, unlock because the seller says that it is necessary to know the provider is bound to 9000-81
in the profile of the seller says "Independence, KY, United Stats"
may have options to learn? T-mobile? or what else?

why im getting 256 hours after 170 hours of wait to unlock BL

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wtf after waiting for a week to unlock yesterday i tried and the tool tells to wait another 18 hours so i did but when i tried to unlock it give me another 256 hours moore than the original 170 h that i waited , what the heck with xiaomi ?

here is the image

wtf i tried again with different mi account and it gives me moore than before 408 hours!!!!!! xiaomi you sucks

i put my original mi account again but it keeps saying 408 hours this **** sucks i never had that issue with pocophone f1 it was 1 week and i was enable to unlock it

is there a way to unlock this **** bcoz its not fair i waited 7 days and i did nothing but they wanted me to wait 256 hours and now its worse 408 hours

Can anyone help with this crap plz

Dear Sir/Madam,
hanks for inquiry.
This is Hongkong customer service centre.Sorry for the inconvenience.I am sorry to tell you that we can not speed up the unlock. Please wait in patience.thanks for understanding.
Beginning in July 2018, the BL lock will not need to apply for unlock permission. By default, all users have unlock permission.
The user needs to bind the Xiaomi account to the mobile phone to unlock. The binding of the mobile phone adds the requirement that a valid SIM card must be inserted, and needs to wait for a certain time. The rules are as follows:
1. After binding the account and device, the model before 2018-08-31 can be unlocked for 15 days (360 hours).
2. All mobile phones bound after 2018-08-31 need to wait for 15 days to adjust to 30 days. The waiting time for binding before this time is still 15 days.
3. All phones bound from 2018-11-22 need to wait for 30 days to adjust back to 15 days.
Note: 1. Bind account and device, refers to the developer option >> device unlock status, click bind account and device.
2. The 15 days after the BL lock is bound to use the network for 15 days, not directly waiting for 15 days.
3. If the user's mobile phone logs in to other Xiaomi accounts in the middle, the unlocking time needs to be recalculated.
Thank you for your support and attention towards XiaoMi.
Any other questions,please feel free to contact us:[email protected] .
Best Regards.
—Evangeline

my suggestion:
- log out of your mi account, hard reset the phone, open the developer, add the account again and check the time.
Or - borrow some one old account with EDL authorization and try again

demonntl said:
my suggestion:
- log out of your mi account, hard reset the phone, open the developer, add the account again and check the time.
Or - borrow some one old account with EDL authorization and try again
Click to expand...
Click to collapse
I've seen that someone managed to reduce the time from 30 days to 7 days, by using a new Mi account. With a different SIM (so different phone number) and a different email address. But you may try it and be down 7 days or go up to 800 hours. With the stupid bad luck you've had with this, it's hard to suggest trying it.

May I suggest using the edit button a little more often? You put out 7 posts before anyone else even replied.

Robbo.5000 said:
I've seen that someone managed to reduce the time from 30 days to 7 days, by using a new Mi account. With a different SIM (so different phone number) and a different email address. But you may try it and be down 7 days or go up to 800 hours. With the stupid bad luck you've had with this, it's hard to suggest trying it.
Click to expand...
Click to collapse
Hello
I did that new sim with ne mi account but im getting 408 hours . I will just wait till 27 of july and maybe it xill do it if not im gonna crush the hell out of it

Schattenspieler said:
May I suggest using the edit button a little more often? You put out 7 posts before anyone else even replied.
Click to expand...
Click to collapse
Your comment is useless.

bouyhy01 said:
Your comment is useless.
Click to expand...
Click to collapse
do not change sim card and/or log out of your mi account, or else the time will reset or in this case, double.

xuananh94 said:
do not change sim card and/or log out of your mi account, or else the time will reset or in this case, double.
Click to expand...
Click to collapse
This is extrême

Question my REALME x7 max 5g does not work with any phone company

hello friends I need help please, I have a REALME X7 MAX with 12 gb in RAM and 256 ROM with a firmware RMX3031 fast charge of 65w the problem that I have with this phone is that I could not make it work with my current telephone company (cricket) I went with them and several other phone companies (Verizon, at&t, boost mobile, us cellular, T Mobile, etc etc) and in all of them they tell me that my phone is not compatible with their networks and services, I have been investigating and I know which phone is not it allows to activate Volte, maybe that is one of the reasons why it does not accept to work in any of these phones, I have tried to activate Volte with the universal network mode app, with another app like force Volte 4g etc and none works with this firmware, I would like to know if anyone else has the same problem and how did you solve it? I was also thinking of installing another ROM but I don't know which one I could try to install to fix this problem that I have, could someone help me thank you very much

Edwinbrujita8 said:
hello friends I need help please, I have a REALME X7 MAX with 12 gb in RAM and 256 ROM with a firmware RMX3031 fast charge of 65w the problem that I have with this phone is that I could not make it work with my current telephone company (cricket) I went with them and several other phone companies (Verizon, at&t, boost mobile, us cellular, T Mobile, etc etc) and in all of them they tell me that my phone is not compatible with their networks and services, I have been investigating and I know which phone is not it allows to activate Volte, maybe that is one of the reasons why it does not accept to work in any of these phones, I have tried to activate Volte with the universal network mode app, with another app like force Volte 4g etc and none works with this firmware, I would like to know if anyone else has the same problem and how did you solve it? I was also thinking of installing another ROM but I don't know which one I could try to install to fix this problem that I have, could someone help me thank you very much
Click to expand...
Click to collapse
on which firmware version you are currently operating....?

e_v_i_l_x_ said:
on which firmware version you are currently operating....?
Click to expand...
Click to collapse
In the RMX3031_11_C.12

Edwinbrujita8 said:
In the RMX3031_11_C.12
Click to expand...
Click to collapse
REALME UI 3.0, Android 12

was it working on any earlier firmware..?

was 4g volte signals working on your device before you have upgraded to c.12.

e_v_i_l_x_ said:
was it working on any earlier firmware..?
Click to expand...
Click to collapse
I don't know because when I bought the phone I bought it on AliExpress and when I started it for the first time it asked me to update, I did it and then I inserted my micro sim, and ohhh surprise it didn't work with my network and that the phone is unlocked, after that I tried many things like forcing the Volte etc I went to many phone companies and they all tell me that it will not work with any of them, I think that maybe I will have a solution if I change the firmware or something like that to a different version, I don't know, I'm newbie in this but I have a little idea of what may be happening since the phone itself does not let me activate Volte and that is the requirement for this phone to work in my country with any phone company

e_v_i_l_x_ said:
was it working on any earlier firmware..?
Click to expand...
Click to collapse
right now i can't show you with my micro sim inside the phone because every time i insert it into this phone cricket cancels my service and i have to go back to customer service to reestablish my service, but here's a picture so you can see that it won't let me activate volte
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you
Edwinbrujita8 said:
REALME UI 3.0, Android 12
Click to expand...
Click to collapse
should visit the service center.

Question No Simlock, No mobile Data Help please

Hello to all specialists, . I have the following problem with my S21 Ultra 5G (I do not know the provider before) the problem refers to mobile data that I simply do not get activated. I installed a new Rome from Samfw.com via Odin. I tried all providers here in Germany, but nothing was reached except recently at Telekom (T-Mobile). The smartphone does not require a simlock. Is it in the settings?. The card is recognized and WLAN telephony is also possible. At first I thought that it might be blocked, but I bought a unlock code from Handy-Entsperren24.de, I am now sitting on this problem all the time and does not depend on what it could be, I had another ROM before on it, which was compatible with Vodafone and Telekom and Euro. I hope you have a suggestion that this problem is finally helped. I looked on YouTube and in Google I looked for the problem forever, but I found nothing in this regard. Many greetings your Ingo.
Here are some data:
Model Name: Galaxy S21 Ultra 5G SM-G998B/DS
Model code: SM-G998BZKDDBBT
Model Brand: Samsung G998BXXU6EWAF
ESIM Supported: NO
ESN status: clean
Telephone status: officially
If there is a thread that resembles mine, then I ask for the link.
NOBODY HELPS???

Install e.g. Network Cell Info Lite & WiFi and see if you can see the masts.

does calling and all other functions work fine? is it only mobile data that is not connecting?

I also don't get a hotspot/homespot. Only the mobile data does not work, the photo.
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@
st3chn0, yes...​

Turn off wifi and watch the "data" tab when connecting to the network.
Are you using one sim or two at the same time?
Are the settings in apn on your phone consistent with those of your sim card provider?

Yes, I use my provider's settings. A SIM card no matter 1 or two, the same everywhere. The provider of mine is normal here.

looks like you dont have any signal. im guessing calling is only working on wifi?
have you tried your sim in another phone?
maybe worth just reflashing the firmware, possibly a bad update?

samingo said:
Yes, I use my provider's settings. A SIM card no matter 1 or two, the same everywhere. The provider of mine is normal here.
Click to expand...
Click to collapse
I suspect RIL failure or worse, hardware failure of the radio.
Still try to make a call to the emergency number 112 and immediately disconnect if a call is made.

So I switched off the WLAN telephony, tried emergency call 112 and I didn't get through. It was only "called", but as already mentioned, nothing happened. I really don't know what to do, I also tried 3 different stocks. (Vodafone, Telecom and of course euros). Does anyone have a tip because I think a new Rome may not do anything? Before that, I had already converted the SIM card to an ESIM, but nothing happened, it is always just the mobile data that does not show any function. The card works in my old cell phone Xioami.

Have you just brought the device?
couple of possibilities and resolution
1- Software issue - use odin to reflash the firmware (make sure you use the official or trusted cable)
2 - network blocked device - you'll need to call your operator to check whether this is the case
3 - Hardware issue - get it repaired by samsung

samingo said:
So I switched off the WLAN telephony, tried emergency call 112 and I didn't get through. It was only "called", but as already mentioned, nothing happened. I really don't know what to do, I also tried 3 different stocks. (Vodafone, Telecom and of course euros). Does anyone have a tip because I think a new Rome may not do anything? Before that, I had already converted the SIM card to an ESIM, but nothing happened, it is always just the mobile data that does not show any function. The card works in my old cell phone Xioami.
Click to expand...
Click to collapse
We are not talking about SIM. Calling the emergency number should also work without any SIM in the phone. Since it does not work and you tried to upload other original firmware, the diagnosis is clear: a damaged radio module. Only replacing the motherboard will help, which in fact may be unprofitable.

I now get a call from Samsung for repair. Let's see what that costs. Thanks for the information, if you can think of something else that can still be remembered, I would be happy to receive any answer.

I did so installed trwp I did full wipe. Then I uploaded the system again through Odin and everything works
Before android install 13, imei (null) (imei is empty) no signal.

samingo said:
I now get a call from Samsung for repair. Let's see what that costs. Thanks for the information, if you can think of something else that can still be remembered, I would be happy to receive any answer.
Click to expand...
Click to collapse
Did you exactly follow the steps as shown in the video?

ze7zez said:
Did you exactly follow the steps as shown in the video?
Click to expand...
Click to collapse
I tested this patch on my phone it did not solve my problem

cwiara77 said:
I did so installed trwp I did full wipe. Then I uploaded the system again through Odin and everything works
Before android install 13, imei (null) (imei is empty) no signal.
Click to expand...
Click to collapse
First, how do you know that the case of the author of the thread is identical to your problem?
Second, don't force the thread author to remove the knox security irrevocably after flashing custom recovery.

So I didn't install any new firmware. And with stack 1, as you can see, there are only bugs.
Do you have any suggestions or do you really think hardware failures are occurring? With the motherboard of the S21 Ultra, costs almost as much as a new one?

samingo said:
(...)
Do you have any suggestions or do you really think hardware failures are occurring? With the motherboard of the S21 Ultra, costs almost as much as a new one?
Click to expand...
Click to collapse
There can be many causes and locations of damage.
Without physical access to the phone and knowledge of operation and diagnostics, it is impossible to know if repair is possible and what the cost will be.
Samsung Galaxy S21 Ultra Teardown
What’s better than a Max? Depends who you ask,...
www.ifixit.com

So can I do nothing more from here?
You just have to be careful, as already explained on the website (Teardown), the back cover is difficult to solve. And do you also have to expand a chip? A question on the side? Can you just expand the memory chip? From 128GB to 256GB? Or even higher? Only purely out of interest.